Matrix U7xi, U7xe, U5x, R7xe, R5x Owner's Manual
...
CYCLES OWNER’S MANUAL
H7xi
H7xe
H5x
H3x
R7xi
R7xe
R5x
R3x
U7xi
U7xe
U5x
U3x
2
3 IMPORTANT PRECAUTIONS
9 HYBRID ASSEMBLY
19 UPRIGHT ASSEMBLY
29 RECUMBENT ASSEMBLY
39 LOCATION & SETUP
41 TROUBLESHOOTING & MAINTENANCE
45 CYCLE OPERATION
65 CYCLE WORKOUTS
71 PRODUCT SPECIFICATIONS
3
IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
When using an Matrix Cycles, basic precautions should always be followed, including the following: Read all instructions
before using this product. It is the responsibility of the owner to ensure that all users of this product are adequately informed
of all warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support at the
number listed on the back panel of the OWNER’S MANUAL.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.
4
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.
DANGER
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
• Use this exercise bike for its intended purpose as described in this manual. Do not use attachments that have not been
recommended by the manufacturer.
• Never operate the exercise bike if it is not working properly, or if it has been damaged. Contact Customer Tech Support or
the authorized dealers for examination and repair.
• Do not use the exercise bike without proper footwear. NEVER operate the exercise bike with bare feet.
• Do not wear any clothing that might catch on any moving parts of this exercise bike.
• Keep hands and feet clear at all times from moving parts to avoid injury. Never turn the pedal cranks by hand.
• Do not dismount the exercise bike until the pedals are at a complete STOP.
• Do not attempt to ride the exercise bike in a standing position at high RPMs until you have practiced at slower speeds.
• Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to the drive mechanism or other
potentially moving part of the exercise bike.
• Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer
Tech Support or the authorized dealers.
• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
• Close supervision is necessary when used near children, invalids or disabled people.
• Ensure that adjustment levers (seat and handlebar fore-and-aft) are properly secured and do not interfere with range of
motion during exercise.
• Incorrect or excessive exercise may cause injury. If you experience any kind of pain, including but not limited to chest pains,
nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.
WARNING
5
• Do not jump on the unit.
• At no time should more than one person be on unit while in operation.
• This unit should not be used by persons weighing more than specified in the OWNER’S MANUAL SPECIFICATIONS
SECTION. Failure to comply will void the warranty.
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
• Use the unit only as described in the unit guide and owner’s manual.
• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp
cloth only; never use solvents. (See MAINTENANCE)
• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or
taking off parts.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.
• At NO time should children under the age of 13 use the unit.
• Children ove
r the age of 13 or disabled persons should not use the unit without adult supervision.
• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an
authorized service technician.
• Heart rate monitoring systems may be inaccurate.
• Over exercising may result in serious injury or death.
• If you feel faint, stop exercising immediately.
WARNING
6
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before
first time use. Failure to do so may cause premature electronic failure.
CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT.
READ OWNER’S MANUAL BEFORE USE.
CAUTION
DEDICATED CIRCUIT AND ELECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has
been turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans,
sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming
from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to
NEC article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
The 3x, 5x and 7xe bikes are designed to be self-powered and do not require an external power supply source to operate.
Without an external power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will
increase the time needed for start-up. An external power supply will ensure power is provided to the console at all times and is
recommended when add-on accessories are used.
For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial
cable with ‘F Type’ compression fittings on each end will need to be connected to the cardio unit and the video source.
Additional power requirements are not needed for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and
5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!
7
110 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 110 V bikes require the use of
a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 5-15R and have the same configuration
as the plug. No adapter should be used with this product.
These bikes can be daisy-chained together with up to 4 units
per 15 A dedicated circuit. Matrix daisy-chain cord adapters
are sold separately.
220 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 220 V bikes require the use of
a 216-250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 6-15R and have the same configuration
as the plug. No adapter should be used with this product.
These bikes can be daisy-chained together with up to 4 units
per 15 A dedicated circuit. Matrix daisy-chain cord adapters
are sold separately.
220 NEMA 6-15P
PLUG
110 NEMA 5-15P
PLUG
North American power cord
plugs shown. Depending on
your country, the plug type
may vary.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or
breakdown, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock.
The unit is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all
local codes and ordinances. If the user does not follow
these grounding instructions, the user could void the
Matrix limited warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the
proper gauge wire must be used from the circuit breaker
box, to each outlet that will have the maximum number
of units running off of it. If the distance from the circuit
breaker box to each outlet, is 100 ft (30.5 m) or less, then
12 gauge wire should be used. For distances greater
than 100 ft (30.5 m) from the circuit breaker box to the
outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an
energy saving / low-power mode when the unit has not
been in use for a specified period of time. Additional time
may be required to fully reactivate this unit once it has
entered the low-power mode. This energy saving feature
may be enabled or disabled from within the ‘Manager
Mode’ or ‘Engineering Mode.’
8
• All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible
for any additional installation charges associated with return visits.
• Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.
WARNING:
Failure to follow these specifications can cause damage to your product and
can void the warranty.
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
ADD-ON PCTV (3X AND 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least
1.2 A of current. No more than 12 PCTVs should be used for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. The power outlet should have the same configuration as the plug. No adapter should be used
with this product. An RG6 coaxial cable with ‘F Type’ compression fittings will need to be connected between the video
source and each add-on PCTV unit.
ADD-ON DIGITAL TV (3X AND 5X)
Additional power requirements are not needed for the add-on digital TV. An RG6 coaxial cable with ‘F Type’ compression
fittings will need to be connected between the video source and each add-on digital TV unit.
9
HYBRID CYCLE ASSEMBLY
There are several areas during the assembly process that special attention must be
paid. It is very important to follow the assembly instructions correctly and to make sure
all parts are firmly tightened. If the assembly instructions are not followed correctly,
the unit could have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the unit, the assembly instructions must be
reviewed and corrective actions should be taken.
Before proceeding, find the unit’s frame serial number located as shown in the
diagram on the right and enter it in the space provided below. The console serial
number is located on a barcode sticker on the console, near the connection between
the console and the mast.
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
» Use the information above for initial setup and when calling for service.
WARNING
FRAME SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATR IX
CONSOLE SERIAL NUMBER LOCATION
10
INCLUDED FASTENERS
RED8ARC WASHER
Z42
FLAT WASHER
BUTTON HEAD BOLT(M8x15L)
FLAT WASHER
DESCRIPTION
BUTTON HEAD BOLT(M8x20L)
BUTTON HEAD BOLT(M8x50L)
SPRING WASHER
FASTENERS
BUTTON HEAD BOLT(M8x25L)
BUTTON HEAD BOLT(M5x10L)
Z11
Z33
Z41
Z31
Z32
Z22
Z23
Z21
Z12
Z13
SKETCHREFERENCE
WHITE4
YELLOW
YELLOW
YELLOW
BLACK8
8
4
RED
4
4
8 BLACK
2
4
WHITE
WHITE
PACKAGE COLORQUANTITY
BUTTON HEAD BOLT(M8x25L)
Z34
BLUE2
SPRING WASHER
Z43
8 RED
SPRING WASHER 8 BLACK
SPRING WASHER
11
REQUIRED TOOLS
RED8ARC WASHER
Z42
BUTTON HEAD BOLT(M8x15L)
SPRING WASHER
FLAT WASHER
Z53
Z51
Z52
4 GREEN
4
4
GREEN
GREEN
FLAT WASHER
BUTTON HEAD BOLT(M8x15L)
FLAT WASHER
DESCRIPTION
BUTTON HEAD BOLT(M8x20L)
BUTTON HEAD BOLT(M8x50L)
SPRING WASHER
FASTENERS
BUTTON HEAD BOLT(M8x25L)
BUTTON HEAD BOLT(M5x10L)
Z11
Z33
Z41
Z31
Z32
Z22
Z23
Z21
Z12
Z13
SKETCHREFERENCE
WHITE4
YELLOW
YELLOW
YELLOW
BLACK8
8
4
RED
4
4
8 BLACK
2
4
WHITE
WHITE
PACKAGE COLORQUANTITY
BUTTON HEAD BOLT(M8x25L)
Z34
BLUE2
SPRING WASHER
Z43
8 RED
ADJUSTMENT FOOT 1
Z71
SPRING WASHER 8 BLACK
SPRING WASHER
DESCRIPTION
6mm ALLEN WRENCH
OPEN WRENCH(#15#17 325L)
PHILLIPS DRIVER(6x130mm)
SKETCH
PURPLE
PURPLE
PURPLE
PACKAGE COLOR
QUANTITY
1
1
1
5mm ALLEN WRENCH
PURPLE
1
Prior to assembling the unit, unpack all of the contents
of the box and make sure that all necessary components
are present. Review the contents of the hardware
package for completeness.
Contact Matrix Customer Service at 1(866) 693-4863 to
report any missing items.
Please make sure that the power plug is not plugged into
the wall outlet while completing the following procedure.
To ensure correct assembly of the unit, carefully read and
follow all assembly steps.
BEFORE YOU BEGIN
12
ASSEMBLY STEP 1
A Open BLACK HARDWARE BAG.
B Attach the STABILIZER TUBE to the MAIN
FRAME using 2 BOLTS (A), 2 SPRING
WASHERS (B) and 2 ARC WASHERS (C) on
each side.
C Attach the ADJUSTMENT FOOT.
FLAT WASHER
BUTTON HEAD BOLT(M8x20L)
Z22
Z23
Z21
8
8
SPRING WASHER 8
BLACK HARDWARE BAG CONTENTS :
Z21 x4
Z23 x4
Z22 x4
AJ2
Z21 x4
Z23 x4
Z22 x4
AJ1
13
Z32
Z31
Z33
Q05
AC1
FLAT WASHER
BUTTON HEAD BOLT(M8x15L)
Z33
Z31
Z32
4
4
4
SPRING WASHER
ASSEMBLY STEP 2
A Open YELLOW HARDWARE BAG.
B Attach MANUAL INCLINE LIFT LEVER to
GUIDE RAIL SET using 4 BOLTS (D), 4 FLAT
WASHERS (E), 4 SPRING WASHERS (F) and 4
NUTS (G).
C Align GUIDE RAIL SET with MAIN FRAME as
shown.
D Lift up on the MANUAL INCLINE LIFT LEVER
and place it in one of the holes inside the MAIN
FRAME.
E Attach the GUIDE RAIL SET to the MAIN
FRAME using 4 BOLTS (G), 4 FLAT WASHERS
(H), 4 SPRING WASHERS (I) and 4 NUTS (J).
YELLOW HARDWARE BAG CONTENTS
14
ASSEMBLY STEP 3
A Open RED AND GREEN HARDWARE
BAGS.
B Attach the GUIDE RAIL SET to the
MAIN FRAME using 4 BOLTS (F), 4
SPRING WASHERS (E) and 4 FLAT
WASHERS (D).
C Attach the GUIDE RAIL SET to the
INCLINE BRACKET using 4 BOLTS
(G), 4 FLAT WASHERS (H), 4
SPRING WASHERS (I) and 4 NUTS
(J).
BUTTON HEAD BOLT(M8x15L)
SPRING WASHER
FLAT WASHER
Z53
Z51
Z52
4
4
4
8ARC WASHERZ42
BUTTON HEAD BOLT(M8x50L)Z41 8
SPRING WASHERZ43 8
RED HARDWARE BAG :
D43
Z42
Z53
Q07
Z51
AD4
Z52
Z41
Z43
Z42
Z41
Z42
Z43
GREEN HARDWARE BAG :
15
Z13
C21
Z11
Z12
AC2
P02
P11
ASSEMBLY STEP 4
A Open WHITE HARDWARE BAG.
B Carefully pull the CONSOLE CABLE through
the CONSOLE MAST using the twist tie
located inside the CONSOLE MAST.
C Attach CONSOLE MAST to MAIN FRAME
using PRE-INSTALLED BOLTS AND
WASHERS.
D Slide WAVY WASHER (L) over CRANK
followed by PEDAL ARM as shown. Rest
PEDAL ARM WHEEL on GUIDE RAIL.
E Attach the PEDAL ARM to the CRANK using
1 FLAT WASHER (K), 1 SPRING WASHER
(B) and 1 BOLT (M).
F Repeat steps D–E on the opposite side of
the bike.
SPRING WASHER
BUTTON HEAD BOLT(M8x25L)
BUTTON HEAD BOLT(M5x10L)
Z11
Z12
Z13
4
2
4
WHITE HARDWARE BAG CONTENTS :
16
P02
P20
P11
P06
CONSOLE SCREW
ASSEMBLY STEP 5
A Slide 1 FLAT WASHER (N), 1
WAVY WASHER (O) and another
FLAT WASHER (N) onto the
LOWER LINK ARM.
B Slide the LOWER LINK ARM into
the PEDAL ARM BRACKET.
C Attach the LOWER LINK ARM
to the PEDAL ARM BRACKET
using 1 FLAT WASHER (R), 1
SPRING WASHER (Q) and 1
BOLT (P).
D Repeat steps B–D on the
opposite side of the bike.
CONSOLE SCREW
3X CONSOLE ASSEMBLY
7XI / 7XE / 5X CONSOLE ASSEMBLY
7XE SHOWN
17
T08
T09
T08
T09
Z34
C11
A Open HARDWARE BAG.
B Slide 1 RUBBER WASHER (S) and 1 FLAT
WASHER (T) onto the CONSOLE MAST.
C Slide LOWER HANDLEBAR onto CONSOLE
MAST and attach using 1 FLAT WASHER
(T), 1 FLAT WASHER (H), 1 HANDLEBAR
CAP, 1 FLAT WASHER (H), 1 SPRING
WASHER (B) and 1 BOLT (U).
D Repeat steps B–C on the opposite side of
the bike.
BUTTON HEAD BOLT(M8x25L)Z34 2
BLUE HARDWARE BAG CONTENTS :
ASSEMBLY STEP 6
ASSEMBLY COMPLETE!
7XE SHOWN
18
19
UPRIGHT CYCLE ASSEMBLY
There are several areas during the assembly process that special attention must be
paid. It is very important to follow the assembly instructions correctly and to make sure
all parts are firmly tightened. If the assembly instructions are not followed correctly,
the unit could have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the unit, the assembly instructions must be
reviewed and corrective actions should be taken.
Before proceeding, find the unit’s frame serial number located as shown in the
diagram on the right and enter it in the space provided below. The console serial
number is located on a barcode sticker on the console, near the connection between
the console and the mast.
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
» Use the information above for initial setup and when calling for service.
WARNING
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATR IX
CONSOLE SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER LOCATION
FINAL ASSEMBLY
20
INCLUDED FASTENERS
BUTTON HEAD HEX SOCKET CAP SCREW W/NYLOC(M8x20L)Z31
SPRING WASHERZ32
SPRING WASHERZ12
FLAT WASHERZ33
Z41
Z22
Z21
Z13
Z23
Z11
BUTTON HEAD HEX SOCKET CAP SCREW-CHROME PLATED(M8x20L)
FLAT WASHER
HEX SOCKET HEAD CAP SCREW(M8x20L)
BUTTON HEAD SCREW(M5x10L)
SPRING WASHER
FASTENERS
SKETCHREFERENCE DESCRIPTION
BUTTON HEAD HEX SOCKET CAP SCREW(M8x25L) WHITE
BLACK
WHITE
BLACK
BLACK
RED
PACKAGE
COLOR
YELLOW
WHITE
YELLOW
YELLOW
BLUEHEX SOCKET HEAD CAP SCREW(M8x25L)Z34
4
4
4
4
AMOUNT
4
8
8
2
8
4
2
21
REQUIRED TOOLS
BUTTON HEAD HEX SOCKET CAP SCREW W/NYLOC(M8x20L)Z31
SPRING WASHERZ32
SPRING WASHERZ12
FLAT WASHERZ33
BUTTON HEAD HEX SOCKET CAP SCREW WITH NYLOC(M5x12L)Z51
Z43
Z42
Z41
Z22
Z21
Z13
Z23
Z11
SPRING WASHER-CHROME PLATED
FLAT WASHER-CHROME PLATED
BUTTON HEAD HEX SOCKET CAP SCREW-CHROME PLATED(M8x20L)
FLAT WASHER
HEX SOCKET HEAD CAP SCREW(M8x20L)
BUTTON HEAD SCREW(M5x10L)
SPRING WASHER
FASTENERS
SKETCHREFERENCE DESCRIPTION
BUTTON HEAD HEX SOCKET CAP SCREW(M8x25L) WHITE
BLACK
WHITE
BLACK
BLACK
RED
RED
RED
PACKAGE
COLOR
GREEN
YELLOW
WHITE
YELLOW
YELLOW
BLUEHEX SOCKET HEAD CAP SCREW(M8x25L)Z34
4
4
4
4
4
AMOUNT
4
4
4
8
8
2
8
4
2
6mm ALLEN WRENCH
OPEN WRENCH(#15#17 325L)
PHILLIPS DRIVER(6x130mm)
5mm ALLEN WRENCH
3mm ALLEN WRENCH
Prior to assembling the unit, unpack all of the contents
of the box and make sure that all necessary components
are present. Review the contents of the hardware
package for completeness.
Contact Matrix Customer Service at 1(866) 693-4863 to
report any missing items.
Please make sure that the power plug is not plugged into
the wall outlet while completing the following procedure.
To ensure correct assembly of the unit, carefully read and
follow all assembly steps.
BEFORE YOU BEGIN
22
ASSEMBLY STEP 1
A Open BLACK HARDWARE BAG.
B Attach the STABILIZER TUBE to the MAIN
FRAME using 2 BOLTS (A), 2 SPRING
WASHERS (B) and 2 ARC WASHERS (C) on
each side.
8
Z22
8Z21
8
Z23
FLAT WASHER
HEX SOCKET HEAD CAP SCREW(M8x20L)
SPRING WASHER
BLACK HARDWARE BAG CONTENTS :
Z21
Z22
Z23
Z23
Z22
Z21
23
Z43
Z41
Z42
4
Z43
4
Z42
4
Z41
SPRING WASHER-CHROME PLATED
FLAT WASHER-CHROME PLATED
BUTTON HEAD HEX SOCKET CAP SCREW-CHROME PLATED(M8x20L)
ASSEMBLY STEP 2
A Open RED HARDWARE BAG.
B Attach MANUAL INCLINE LIFT LEVER to
GUIDE RAIL SET using 4 BOLTS (D), 4 FLAT
WASHERS (E), 4 SPRING WASHERS (F) and 4
NUTS (G).
C Align GUIDE RAIL SET with MAIN FRAME as
shown.
D Lift up on the MANUAL INCLINE LIFT LEVER
and place it in one of the holes inside the MAIN
FRAME.
E Attach the GUIDE RAIL SET to the MAIN
FRAME using 4 BOLTS (G), 4 FLAT WASHERS
(H), 4 SPRING WASHERS (I) and 4 NUTS (J).
RED HARDWARE BAG CONTENTS
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