Matrix U7xe, U3x, R7xe, U7x, U5x Owner's Manual

CYCLES OWNER’S MANUAL

H7xe
H7x
H5x
H3xe
H3x

R7xe
R7x
R5x
R3xe
R3x

U7xe
U7x
U5x
U3xe
U3x

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IMPORTANT PRECAUTIONS

SAVE THESE INSTRUCTIO NS

Read this GUIDE before using the OWNE R’S MANUAL. When using an electrical product, basic precautions should always be
followed, including the following: Read all instructions before using this product. It is the responsibility of the owner to ensure
that all users of this product are adequately informed of all warnings and precautions. If you have any questions after reading this
guide, contact Customer Tech Support at the number listed on the back panel of the OWNER’S MANUAL.

This product is intended for commercial use. To ensure your s afety and protect the equipment, read all instructions
before operating.

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TO REDUCE THE RISK OF ELECTRICAL SHOCK:

Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.

DANGER

• Use this exercise bike for its intended purpose as described in this manual. Do not use attachments that have not been
recommended by the manufacturer.

• Never operate the exercise bike if it is not working properly, or if it has been damaged. Contact Customer Tech Support or the
authorized dealers for examination and repair.

• Do not use the exercise bike without proper footwear. NEVER operate the exercise bike with bare feet.

• Do not wear any clothing that might catch on any moving parts of this exercise bike.

• Keep hands and feet clear at all times from moving parts to avoid injury. Never turn the pedal cranks by hand.

• Do not dismount the exercise bike until the pedals are at a complete STOP.

• Do not attempt to ride the exercise bike in a standing position at high RPMs until you have practiced at slower speeds.

• Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to the drive mechanism or other
potentially moving part of the exercise bike.

• Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer Tech
Support or the authorized dealers.

• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

• Close supervision is necessary when used near children, invalids or disabled people.

• Ensure that adjustment levers (seat and handlebar fore-and-aft) are properly secured and do not interfere with range of motion
during exercise.

CAUTION

TO REDUCE THE RISK OF BURN S, FIRE, ELEC TRICAL SHOCK OR I NJURY TO PERSONS:

• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.

• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.

• Use the unit only as described in the unit guide and owner’s manual.

• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)

• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking
off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.

• At NO time should children under the age of 13 use the unit.

• Children ove

r the age of 13 or disabled persons should not use the unit without adult supervision.

• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.

• To disconnect, turn all controls to the off position, then remove plug from outlet.

• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an authorized
service technician.

It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before first
time use. Failure to do so may cause premature electronic failure.

WARNING

WARNING

If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop
exercising immediately and consult your physician before continuing.

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ELECTRICAL REQUIREMENTS

Some of these products are designed to be self powered and do not require an external power supply source to operate. However,
these units can be AC powered. This will power the console at all times and requires no minimum RPM for operation.

The Matrix cycles have different electrical requirements depending on the model chosen. The chart below should assist you with your
facility planning:

These units can be daisy-chained together, up to 4 units per dedicated 15 amp circuit, using a Matrix daisy-chain cord adapter
(sold separately).

DEDICATED CIRCUIT AND ELECTRICAL INFO

All Matrix units require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power
requirement. Quite simply this means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been
turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems,
or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that
will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less,
then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must
be used.

GROUNDING INSTRUCTIONS

This product must be grounded. If a unit should malfunction or breakdown, grounding provides a path of least resistance for electrical
current to reduce the risk of electrical shock. This product is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with local
codes and ordinances.

Connect this exercise product to a properly grounded outlet only.

Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it appears
damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.

WARNING

DANGER

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided
with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 110-120 Volt circuit and has a grounding plug. Make sure that the product is connected to an
outlet having the same configuration as the plug. No adapter should be used with this product.

This product must be used on a dedicated circuit. To determine if you are on a dedicated circuit, shut off the power to that circuit and
observe if any other devices lose power. If so, move devices to a different circuit.

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BASIC OPERATION

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LOCATION OF THE EXE RCISE BIKE

Place the exercise bike on a level and stable surface. There should be 3 feet of clearance
behind the exercise bike, 3 feet on each side and one foot in front for the power cord.
Do not place the exercise bike in any area that will block any vent or air openings. The
exercise bike should not be located in a garage, covered patio, near water or outdoors.

Never operate product if it has a damaged cord or plug, if it is not working
properly, if it has been damaged, or immersed in water. Contact Customer Tech
Support for examination and repair.

POWER

Your exercise bike may be powered by a power supply. The power must be plugged
into the power jack, which is located in the front of the machine near the stabilizer tube.
Unplug cord when not in use.

3 ft 3 ft

92 cm 92 cm

1 ft 31 cm

3 ft 92 cm

LEVELING THE EXE RCISE BIKE

Locate a level, stable surface to position the Cycle. The Cycle
has leveling feet located under the foot support and the center
of the frame. If your Cycle wobbles in the location where you
intended to use it, loosen the lock nut to the adjusting foot and
adjust the feet until stable. Once level, lock the adjusting feet by
tightening the lock nut to the frame.

USING THE HEAR T RATE FUNC TION

Your exercise bike is equipped with heart rate pulse grips.

The heart rate function on this product is not a medical device. While heart rate grips can provide a relative estimation of
your actual heart rate, they should not be relied on when accurate readings are necessary. Some people, including those in
a cardiac rehab program, may benefit from using an alternate heart rate monitoring system like a chest or wrist strap. Various
factors, including movement of the user, may affect the accuracy of your heart rate reading. The heart rate reading is intended
only as an exercise aid in determining heart rate trends in general. Please consult your physician.

RECUMBENT SE AT HEIGHT

To adjust the seat height on the Recumbent Cycle, locate the yellow lever under the right side of the seat before you mount the
Cycle. Place your right hand on the orange adjustment handle under the right side of the seat. Place feet on the ground while seated
and slide forward if needed. Place feet on pedals, gently lift lever under the right side of the seat. Using legs, slowly push and slide
the seat up or down to desired position. Release lever and allow to lock into place.

UPRIGHT SEAT HEIGHT

To adjust the seat height on the Upright Cycle, locate the orange pull pin before you mount the Cycle. To raise or lower the seat, pull
the orange knob while holding the seat with the other hand and slide up or down accordingly. Make sure you are not seated when
you pull the knob or pull the seat up.

The seat height adjusts from level 1 to 15, when you see the mark “15 MAX” on the seat post, stop to pull the seat up.

HYBRID SEAT HEIGHT

To adjust the seat height on the Hybrid Cycle, pull the orange
lever under the seat and lower the seat to the lowest position,
stand over the seat and grab the orange lever. Pull the lever and
lift until the seat base makes contact with your pelvic bone.

PULSE GRIPS

Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It
takes 5 consecutive heart beats (15-20 seconds) for your heart rate to register. When gripping the pulse handlebars, do not grip
tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold. You may experience an erratic readout
if consistently holding the grip pulse handlebars. Make sure to clean the pulse sensors to ensure proper contact can be maintained.

WARNING

MOVING THE UNIT

Two hand holds are located just above the MATRIX logo on the
rear legs of the unit. To avoid injury to the user or the unit, be sure
to have proper assistance to move the unit.

Our equipment is heavy, use care and additional help if
necessary when moving. Failure to follow these instructions
could result in injury.

WARNING

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WIRELESS HE ART RATE RECEIVER

When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit and displayed
on the console.

Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the chest strap
just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The chest strap must be tight
and properly placed to receive an accurate and consistent readout. If the chest strap is too loose, or positioned improperly, you may
receive an erratic or inconsistent heart rate readout.

BACKSIDE O F CHEST TRA NSMITTER

APPLY MOISTU RE HERE

LOGO

TROUBLESHOOTING
& MAINTENANCE

Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death. If you feel faint, stop
exercising immediately.

WARNING!

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RECOMMENDED CLEANING TIPS

Preventative maintenance and daily cleaning will prolong the life and look of your equipment.

SOLUTION: Follow these tips:

• Position the equipment away from direct sunlight. The intense UV light can cause discoloration on plastics.

• Locate your equipment in an area with cool temperatures and low humidity.

• Clean with a soft 100% cotton cloth.

• Clean with soap and water or other non-ammonia based all purpose cleaners.

• Wipe foot pads, handles, heart rate grips, and handlebars clean after each use.

• Do not pour liquids directly onto your equipment. This can cause damage to the equipment and in some cases electrocution.

• Check pedal motion and stability.

• Adjust leveling feet when equipment wobbles or rocks.

• Maintain a clean area around equipment, free from dust and dirt.

• For cleaning 7xe displays, use distilled water in an atomizer spray bottle. Spray distilled water onto soft, clean, dry cloth and wipe
display until clean and dry. For very dirty displays, adding vinegar is recommended.

CHECK FOR DAMAGED PARTS

DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness.

MAINTAIN LABELS AND NAM EPLATES. Do not remove labels for any reason. They contain important information. If unreadable

or missing, contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com

MAINTAIN ALL EQUIPME NT Preventative maintenance is the key to smooth operating equipment. Equipment needs to be
inspected at regular intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out
of use until it is repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified
to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if
proper arrangements are made.

CARE AND MAINTENANCE

HOW DO I CLEAN MY MACHINE?

Clean with soap and water cleaners only. Never use solvents on plastic parts. Cleanliness of your bike and its operating environment
will keep maintenance problems and service calls to a minimum. For this reason, Customer Tech Support recommends that the
following preventive maintenance schedule be followed.

DAILY

• Clean entire machine using water and mild detergent such as “Simple Green”, or other Matrix approved solution (cleaning agents
should be alcohol and ammonia free).

QUARTERLY

• Check all connecting joint areas for tightness of bolt assemblies.

CONSOLE RESPONSIVENESS ISSUES (CONSOLE REBOOT):

FOR 3XE, 7X, AND 7XE CONS OLES

Press and HOLD the Channel Up and Channel Down Button until you hear a Beep. Your console will reset.

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AFTER EACH USE (DAILY)

• Turn off the bike by unplugging the power cord from the wall outlet

• Wipe down the bike with a damp cloth. Never use solvents, as they can cause damage to
the bike.

• Inspect the power cord. If the power cord is damaged, contact Customer Tech Support.

• Make sure the power cord is not underneath the bike or in any other area where it can
become pinched or cut.

EVERY WEEK

Clean underneath the bike, following these steps:

• Turn off the bike.

• Move the bike to a remote location.

• Wipe or vacuum any dust particles or other objects that may have accumulated underneath the bike.

• Return the bike to its previous position.

EVERY MONTH

• Inspect all assembly bolts and pedals on the machine for proper tightness.

• Clean any debris off of the seat guide rail.

MAINTENANCE

WHAT KIND OF ROUTINE MAI NTENANCE IS REQUI RED?

We use sealed bearings throughout our bikes so lubrication is not needed. The most important maintenance step is to simply wipe
your perspiration off the bike after each use.

HOW DO I CLEAN MY BIKE?

Clean with soap and water cleaners only. Never use solvents on plastic parts. Cleanliness of your bike and its operating environment
will keep maintenance problems and service calls to a minimum. For this reason, we recommend that the following preventive
maintenance schedule be followed.

To remove power from the exercise
bike, the power cord must be
disconnected from the wall outlet.

WARNING

HYBRID CYCLE™ ASSEMBLY

There are several areas during the assembly process that special attention must be paid. It is very important to follow the assembly
instructions correctly and to make sure all parts are firmly tightened. If the assembly instructions are not followed correctly, the
bike could have frame parts that are not tightened and will seem loose and may cause irritating noises. To prevent damage to the
bike, the assembly instructions must be reviewed and corrective actions should be taken.

Before proceeding, find your unit’s serial number located..

ENTER YOUR SE RIAL NUMBE R AND MODEL NAME IN TH E BOXES BELOW:

» Refer to the SERIAL NU MBER and MODE L NAME when calling for service.
*The console serial number can be found in the Manager Mode.

WARNING

SERIAL NU MBER LOCATION

CONSOLE SE RIAL NUMBE R:

MODEL NAME: M ATRIX

FRAME SER IAL NUMBER:

SERIAL #

PLACEMENT

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REQUIRED FASTENERS

REQUIRED TOOLS

RED8

ARC WASHER

Z42

FLAT WASHER

BUTTON HEAD BOLT(M8x15L)

FLAT WASHER

DESCRIPTION

BUTTON HEAD BOLT(M8x20L)

BUTTON HEAD BOLT(M8x50L)

SPRING WASHER

FASTENERS

BUTTON HEAD BOLT(M8x25L)

BUTTON HEAD BOLT(M5x10L)

Z11

Z33

Z41

Z31

Z32

Z22

Z23

Z21

Z12

Z13

SKETCHREFERENCE

WHITE4

YELLOW

YELLOW

YELLOW

BLACK8

84RED

4

4

8 BLACK

24WHITE

WHITE

PACKAGE COLOR

QUANTITY

BUTTON HEAD BOLT(M8x25L)

Z34

BLUE2

SPRING WASHER

8 BLACK

SPRING WASHER

RED8

ARC WASHER

Z42

BUTTON HEAD BOLT(M8x15L)

SPRING WASHER

FLAT WASHER

Z53

Z51

Z52

4 GREEN

44GREEN

GREEN

FLAT WASHER

BUTTON HEAD BOLT(M8x15L)

FLAT WASHER

DESCRIPTION

BUTTON HEAD BOLT(M8x20L)

BUTTON HEAD BOLT(M8x50L)

SPRING WASHER

FASTENERS

BUTTON HEAD BOLT(M8x25L)

BUTTON HEAD BOLT(M5x10L)

Z11

Z33

Z41

Z31

Z32

Z22

Z23

Z21

Z12

Z13

SKETCHREFERENCE

WHITE4

YELLOW

YELLOW

YELLOW

BLACK8

84RED

4

4

8 BLACK

24WHITE

WHITE

PACKAGE COLOR

QUANTITY

BUTTON HEAD BOLT(M8x25L)

Z34

BLUE2

SPRING WASHER

Z43

8 RED

SPRING WASHER

8 BLACK

SPRING WASHER

DESCRIPTION

6mm ALLEN WRENCH

5mm ALLEN WRENCH

OPEN WRENCH(#15#17 325L)

PHILLIPS DRIVER(6x130mm)

SKETCH

Z03

Z04

REFERENCE

Z02

PURPLE

PURPLE

PURPLE

PURPLE

PAKEAGE COLOR

QUANTITY

1

1

1

1

5mm ALLEN WRENCH

Z05

PURPLE

1

Z01

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20 21

Z32

Z31

Z33

Q05

AC1

FLAT WASHER

BUTTON HEAD BOLT(M8x15L)

Z33

Z31

Z32

4

4

4

SPRING WASHE R

ASSEMBLY STEP 2

A Open YELLOW HARDWARE BAG.

B Attach MANUAL INCLI NE LIFT LEVER to GUIDE

RAIL SET using 4 BOLTS (D), 4 FLAT WASHERS
(E), 4 SPRI NG WASH ERS (F) and 4 NUTS (G).

C Align GUIDE RAI L SET with MAIN FRAME as

shown.

D Lift up on the MANUAL INCLIN E LIFT LEVER

and place it in one of the holes inside the MAIN
FRAME.

E Att ach the GU IDE RAIL SET to the MAIN FRAME

using 4 BOLTS (G), 4 FLAT WASHE RS (H), 4
SPRI NG WASH ERS (I) and 4 NUTS (J).

YELLOW HARDWARE BAG CONTENTS

ASSEMBLY STEP 1

A Open BLACK HAR DWARE BAG.

B Attach the STABILIZE R TUBE to the MAIN

FRAME using 2 BOLTS (A), 2 SPRING
WASHERS (B) and 2 ARC WAS HERS (C) on

each side.

FLAT WASHER

BUTTON HEAD BOLT(M8x20L)

Z22

Z23

Z21

8

8

SPRING WASHE R 8

BLACK HARDWARE BAG CONTENTS :

Z21 x4

Z23 x4

Z22 x4

AJ2

Z21 x4

Z23 x4

Z22 x4

AJ1

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22 23

Z13

C21

Z11

Z12

AC2

P02

P11

ASSEMBLY STEP 4

A Open WH ITE HARDWARE BAG.

B Carefully pull the CONSOLE CABLE through

the CONSOLE MAST using the twist tie located
inside the CONSOLE MAST.

C Attach CONSOLE MAST to MAIN FRAM E

using PRE-IN STALLED BOLTS AND
WASHERS.

D Slide WAVY WASHER (L) over CRAN K

followed by PEDAL ARM as shown. Rest
PEDAL ARM WH EEL on GUIDE RAIL.

E Att ach the PE DAL ARM to the CRAN K using 1

FLAT WASHER (K), 1 SPR ING WASHER (B)
and 1 BOLT (M).

F Repeat steps D–E on the opposite side of

the bike.

SPRING WASH ER

BUTTON HEAD BOLT(M8x25L)

BUTTON HEAD BOLT(M5x10L)

Z11

Z12

Z13

4

2

4

WHITE HARDWARE BAG CONTENTS :

ASSEMBLY STEP 3

A Open RE D HARDWARE BAG.

B Attach the GU IDE RAIL SET to the

MAIN FRAME using 4 BOLTS (F), 4
SPRI NG WASH ERS (E) and 4 FLAT
WASHERS (D).

C Attach the GUIDE RAI L SET to the

INCLINE B RACKET using 4 BOLTS
(G), 4 FLAT WASHERS (H), 4 SPR ING
WASHERS (I) and 4 N UTS (J).

BUTTON HEAD BOLT(M8x15L)

SPRING WASHE R

FLAT WASHER

Z53

Z51

Z52

4

4

4

8ARC WASHERZ42

BUTTON HEAD BOLT(M8x50L)Z41 8

SPRING WASHE RZ43 8

RED HARDWARE BAG CONTE NTS

D43

Z42

Z53

Q07

Z51

AD4

Z52

Z41

Z43

Z42

Z41

Z42

Z43

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