Matrix T7xe, T5x, T7x Owner's Manual

PREMIUM TREADMILL OWNER’S MANUAL

T7xe
T7x
T5x

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IMPORTANT PRECAUTIONS

SAVE THESE INSTRUCTIONS

When using an electrical product, basic precautions should always be followed, including the following: Read all instructions
before using this treadmill. It is the responsibility of the owner to ensure that all users of this treadmill are adequately informed of
all warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support at the number
listed on the back panel of the OWNER’S MANUAL.

This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:

• If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop
exercising immediately and consult your physician before continuing.

• When exercising, always maintain a comfortable pace.

• Do not wear clothes that might catch on any part of the treadmill.

• Always wear athletic shoes while using this equipment.

• Do not jump on the treadmill.

• At no time should more than one person be on treadmill while in operation.

• This treadmill should not be used by persons weighing more than specified in the OWNER’S MANUAL SPECIFICATIONS
SECTION. Failure to comply will void the warranty.

• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)

• The treadmill should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or
taking off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

• Connect this exercise product to a properly grounded outlet only.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK:

Always unplug the treadmill from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.

DANGER

CAUTION

If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop
exercising immediately and consult your physician before continuing.

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(CONT.)

• At NO time should pets or children under the age of 13 be closer to the treadmill than 10 feet.

• At NO time should children under the age of 13 use the treadmill.

• Children over the age of 13 or disabled persons should not use the treadmill without adult supervision.

• Use the treadmill only for its intended use as described in the treadmill guide and owner’s manual.

• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.

• Never operate the treadmill if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Call Customer Tech Support for examination and repair.

• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.

• Never operate the treadmill with the air opening blocked. Keep the air opening clean, free of lint, hair, and the like.

• To prevent electrical shock, never drop or insert any object into any opening.

• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

• To disconnect, turn all controls to the off position, then remove plug from outlet.

• Do not use treadmill in any location that is not temperature controlled, such as but not limited to garages, porches, pool rooms,
bathrooms, car ports or outdoors. Failure to comply may void the warranty.

• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an authorized
service technician

It is essential that your treadmill is used only indoors, in a climate controlled room. If your treadmill has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the treadmill is warmed up to room temperature before
first time use. Failure to do so may cause premature electronic failure. The initial (default) starting speed is 0.5mph (0.8 km/h).
The default starting speed set too high can be dangerous.

WARNING

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ELECTRICAL REQUIREMENTS

For your safety and to ensure good treadmill performance, the
ground on this circuit must be non-looped. Please refer to NEC
article 210-21 and 210-23. Your Treadmill is provided with a
power cord with a plug listed below and requires the listed outlet.
Any alterations of this power cord could void all warranties of this
product.

120 NEMA 5-20R

120 NEMA 5-20R

220 NEMA 6-20R 220 NEMA 6-20R

North American power cord plugs shown. Depending on your country, the plug type may vary.

DEDICATED CIRCUIT AND ELECTRICAL INFO

All Matrix units require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power
requirement. Quite simply this means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been
turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems,
or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that
will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less,
then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must
be used.

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GROUNDING INSTRUCTIONS

The treadmill must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. The treadmill is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all
local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix
limited warranty.

Connect this exercise product to a properly grounded outlet only.

Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it appears
damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.

WARNING

DANGER

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided
with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

120V UNITS

The Matrix T5x, T7x and T7xe 120 treadmill is for use on a nominal 120-volt circuit and has a non-looped grounding plug. Make sure
that the 110-volt treadmill is connected to an outlet, NEMA 5-20R, having the same configuration as the plug. No adapter should be
used with this product.

220V UNITS

The Matrix T5x, T7x and T7xe 220 treadmill is for use on a nominal 220-volt circuit and has a non-looped grounding plug. Make sure
that the 220-volt treadmill is connected to an outlet, NEMA 6-20R, having the same configuration as the plug. No adapter should be
used with this product.

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BASIC OPERATION

LOCATION OF THE TREADMILL

Place the treadmill on a level and stable surface. Please leave a clear zone behind the treadmill that is at
least the width of the treadmill and at least 79” (2000 mm) long. This zone must be clear of any obstruction
and provide the user a clear exit path from the machine. In case of an emergency, place both hands on the
side arm rests to hold yourself up and place your feet onto the side rails. For ease of access, there should
be an accessible space preferentially on both sides of the treadmill equal to 36” (915 mm) to allow a user
access to the treadmill from either side. Do not place the treadmill in any area that will block any vent or air
openings. The treadmill should not be located in a garage, covered patio, near water or outdoors.

While you are preparing to use the treadmill, do not stand on the belt. Place your feet on the side rails
before starting the treadmill. Start walking on the belt only after the belt has begun to move. Never start the
treadmill at a fast running speed and attempt to jump on!

USING THE SAFETY KEY

Your treadmill will not start unless the stop button is reset. Attach the clip end securely to your clothing.
This safety key is designed to cut the power to the treadmill if you should fall. Check the operation of the
safety key every 2 weeks.

Never use the treadmill without securing the safety key clip to your clothing. Pull on the safety key clip first to make sure it
will not come off your clothing.

PROPER USAGE

Your treadmill is capable of reaching high speeds. Always start off using a slower speed and adjust the speed in small increments
to reach a higher speed level. Never leave the treadmill unattended while it is running. When not in use turn the on/off switch to off
and unplug the power cord. Make sure to follow the MAINTENANCE schedule in this guide to maintain optimal performance and
prevent premature electronic failure. Keep your body and head facing forward. Do not attempt to turn around or look backwards
while the treadmill is running. Stop your workout immediately if you feel pain, faint, dizzy or are short of breath.

CAUTION

– RISK OF INJURY TO PERSONS

WARNING

6’ 7”

12”

2000 mm

300 mm

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Our Treadmills are heavy, use care and additional help if necessary when moving.

LEVELING THE TREADMILL

Use of shim or adding leveling foot.

NOTE: It is extremely important that the levelers are correctly adjusted for proper operation. An unbalanced unit may cause belt
misalignment or other issues. Use of a level is recommended.

WARNING

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Remove the leveling shim provided on the underside of the treadmill. The shim can be found mounted on the underside of the right hand
side rail. Remove the rear foot on the side of the treadmill that is resting low. Install the shim as shown above and return the rear foot.

When installing the optional rear leveling foot accessory, remove the
existing rear foot. Replace with new leveling foot and fasten to the
frame using the existing fasteners that held in the half-moon foot.

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Do not run belt faster than 1 mph while centering. Keep fingers, hair and clothing away from belt at all times.

Treadmills equipped with side handrails and front handlebar for user support and emergency dismount, press emergency
button to stop the machine for emergency dismount.

TENSIONING THE RUNNING BELT

After placing the treadmill in the position it will be used, the belt must be checked for proper tension and centering. The belt might
need to be adjusted after the first two hours of use. Temperature, humidity, and use cause the belt to stretch at different rates. If the
belt starts to slip when a user is on it, be sure to follow the directions below.

CAUTION

A Locate the two hex head bolts on the rear of the treadmill. The bolts are located at each end of the frame at the back of the

treadmill. These bolts adjust the rear belt roller. Do not adjust until the treadmill is on. This will prevent over tightening of one side.

B The belt should have equal distance on either side between the frame. If the belt is touching one side, do not start the treadmill.

Turn the bolts counter clockwise approximately one full turn on each side. Manually center the belt by pushing the belt from side to
side. Tighten the bolts the same amount as when the user loosened them, approximately one full turn. Inspect the belt for damage.

C While the treadmill is running at 3 mph, observe the belt position. If it is moving to the right, tighten the right bolt by turning it

clockwise ¼ turn, and loosen the left bolt ¼ turn. If it is moving to the left, tighten the left bolt by turning it clockwise ¼ turn and
loosen the right ¼ turn. Repeat Step 3 until the belt remains centered for several minutes.

D Check the tension of the belt. The belt should be very snug. When a person walks or runs on the belt, it should not hesitate or slip.

If this occurs, tighten the belt by turning both bolts clockwise ¼ turn. Repeat if necessary.

NOTE: Use the orange strip in the lateral position of the side rails as criteria to confirm the belt is properly centered. It is necessary to
adjust the belt until the edge of the belt is parallel to the orange or white strip.

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BELT IS TOO FAR TO THE RIGHT SID E BELT IS TOO FAR TO THE LEFT SIDE

TIGHTENS RIG HT SIDE OF ROLLER TIGHTENS LEF T SID E OF ROLLER

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USING THE HEART RATE FUNCTION

Your unit could be equipped with a heart rate pulse grip.

The heart rate function on this product is not a medical device. While heart rate grips can provide a relative estimation of
your actual heart rate, they should not be relied on when accurate readings are necessary. Some people, including those in
a cardiac rehab program, may benefit from using an alternate heart rate monitoring system like a chest or wrist strap. Various
factors, including movement of the user, may affect the accuracy of your heart rate reading. The heart rate reading is intended
only as an exercise aid in determining heart rate trends in general. Please consult your physician.

PULSE GRIPS

Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It
takes 5 consecutive heart beats (15-20 seconds) for your heart rate to register. When gripping the pulse handlebars, do not grip
tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold. You may experience an erratic readout
if consistently holding the grip pulse handlebars. Make sure to clean the pulse sensors to ensure proper contact can be maintained.

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WIRELESS HEART RATE RECEIVER

When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit and displayed
on the console.

Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the chest strap
just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The chest strap must be tight
and properly placed to receive an accurate and consistent readout. If the chest strap is too loose, or positioned improperly, you may
receive an erratic or inconsistent heart rate readout.

BACKS IDE O F CHE ST TRANSMITTER

APPLY MOISTURE HERE

LOGO

Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death. If you feel faint, stop
exercising immediately.

WARNING!

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TROUBLESHOOTING
& MAINTENANCE