When using a treadmill, basic precautions should always be followed, including the following: Read all instructions before
using this treadmill. It is the responsibility of the owner to ensure that all users of this treadmill are adequately informed of all
warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support at the number
listed on the back panel of the OWNER’S MANUAL.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.
3
DANGER
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the treadmill from the electrical outlet immediately after using, before cleaning, performing maintenance and
putting on or taking off parts.
WARNING
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
•Incorrect or excessive exercise may cause injury. If you experience any kind of pain, including but not limited to
chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician
before continuing.
•When exercising, always maintain a comfortable pace.
•Do not wear clothes that might catch on any part of the treadmill.
•Always wear athletic shoes while using this equipment.
•Do not jump on the treadmill.
•At no time should more than one person be on treadmill while in operation.
•This treadmill should not be used by persons weighing more than specified in the OWNER’S MANUAL
SPECIFICATIONS SECTION. Failure to comply will void the warranty.
•Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and
slightly damp cloth only; never use solvents. (See MAINTENANCE)
•The treadmill should never be left unattended when plugged in. Unplug from outlet when not in use, and before
putting on or taking off parts.
•Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to
persons.
•Connect this exercise product to a properly grounded outlet only.
•At NO time should pets or children under the age of 13 be closer to the treadmill than 10 feet.
4
•At NO time should children under the age of 13 use the treadmill.
WARNING
• Children over the age of 13 or disabled persons should not use the treadmill without adult supervision.
• Use the treadmill only for its intended use as described in the treadmill guide and owner’s manual.
• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
• Never operate the treadmill if it has a damaged cord or plug, if it is not working properly, if it has been dropped or
damaged, or immersed in water. Call Customer Tech Support for examination and repair.
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
• Never operate the treadmill with the air opening blocked. Keep the air opening clean, free of lint, hair, and the like.
• To prevent electrical shock, never drop or insert any object into any opening.
• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Do not use treadmill in any location that is not temperature controlled, such as but not limited to garages, porches,
pool rooms, bathrooms, car ports or outdoors. Failure to comply may void the warranty.
• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by
an authorized service technician.
• To avoid injury, stand on the side rails before starting the treadmill.
• Heart rate monitoring systems may be inaccurate.
• Over exercising may result in serious injury or death.
• If you feel faint, stop exercising immediately.
CAUTION
It is essential that your treadmill is used only indoors, in a climate controlled room. If your treadmill has been
exposed to colder temperatures or high moisture climates, it is strongly recommended that the treadmill
is warmed up to room temperature before first time use. Failure to do so may cause premature electronic
failure. The initial (default) starting speed is 0.5 mph (0.8 kph). The default starting speed set too high can be
dangerous.
CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT. READ
OWNER’S MANUAL BEFORE USE.
5
DEDICATED CIRCUIT AND ELECTRICAL INFO
110 NEMA 5-20R
RECEPTACLE
110 NEMA 5-20P
PLUG
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has
been turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans,
sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming
from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good treadmill performance, the ground on this circuit must be non-looped (isolated). Please
refer to NEC article 210-21 and 210-23. Your treadmill is provided with a power cord with a plug listed below and requires the
listed outlet. Any alterations of this power cord could void all warranties of this product.
For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are
included in the unit. An RG6 coaxial cable with ‘F Type’ compression fittings on each
end will need to be connected to the cardio unit and the video source. For units with
an add-on digital TV (5x only), the machine in which the add-on digital TV is connected
to powers the add-on digital TV. Additional power requirements are not needed for the
add-on digital TV. For units with an add-on PCTV (5x only), the TV power requirements
are separate.
110 NEMA 5-20R
RECEPTACLE
110 NEMA 5-20P
PLUG
6
110 V UNITS
All Matrix 5x, 7xe and 7xi 110 V treadmills require the use of a 100-125 V, 60 Hz and
a 20 A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This
outlet should be a NEMA 5-20R and have the same configuration as the plug. No
adapter should be used with this product.
220 V UNITS
All Matrix 5x, 7xe and 7xi 220 V treadmills require the use of a 216-250 V, 50 Hz and
a 20 A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This
outlet should be a NEMA 6-20R and have the same configuration as the plug. No
adapter should be used with this product.
North American power cord plugs shown.
Depending on your country, the plug type may vary.
220 NEMA 6-20R
RECEPTACLE
220 NEMA 6-20P
PLUG
GROUNDING INSTRUCTIONS
The treadmill must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. The treadmill is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void
the Matrix limited warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each
outlet that will have the maximum number of units running off of it. If the distance from the circuit breaker box to each outlet, is
100 ft (30.5 m) or less, then 12 gauge wire should be used. For distances greater than 100 ft (30.5 m) from the circuit breaker
box to the outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an energy saving / low-power mode when the unit has not been in use for
a specified period of time. Additional time may be required to fully reactivate this unit once it has entered the low-power mode.
This energy saving feature may be enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode.’
ADD-ON PCTV (T5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least 1.2
A of current (at 110 V or 220 V). No more than 12 PCTVs should be used for each 15 A circuit and no more than 16 PCTVs
should be used for each 20 A circuit. The power outlet should have the same configuration as the plug. No adapter should be
used with this product. An RG6 coaxial cable with ‘F Type’ compression fittings will need to be connected between the video
source and each add-on PCTV unit.
ADD-ON DIGITAL TV (T5X)
Additional power requirements are not needed for the add-on digital TV. An RG6 coaxial cable with ‘F Type’ compression
fittings will need to be connected between the video source and each add-on digital TV unit.
7
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not
modify the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified
electrician.
WARNING
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING:
• All video and power outlets must be functional the day of delivery / assembly of the product. The client is
responsible for any additional installation charges associated with return visits.
• Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge
wire.
Failure to follow these specifications can cause damage to your product and
can void the warranty.
8
TREADMILL ASSEMBLY
WARNING
There are several areas during the assembly process that special attention must be
paid. It is very important to follow the assembly instructions correctly and to make sure
all parts are firmly tightened. If the assembly instructions are not followed correctly, the
treadmill could have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the treadmill, the assembly instructions must
be reviewed and corrective actions should be taken.
Before proceeding, find the treadmill frame serial number located on a barcode
sticker near the on/off power switch and power cord and enter it in the space
provided below. The console serial number is located on a barcode sticker on the
back of the console near the bottom center.
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATR IX
» Use the information above for initial setup and when calling for service.
CONSOLE SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER LOCATION
9
INCLUDED FASTENERS & TOOLS
Part #:Part Name:Outline:Dimensions:Quantity: Bag Color:
10 020090-00Socket head cap screwM8 x 20mm10Black
14 0000086571Flat Washer8.2 x 16 x 2.0T10Black
20 0000084935Left Connection BracketSPHC 4.0T1
21 0000084936Right Connection BracketSPHC 4.0T1
11 004541-ACSocket Head Cap ScrewM8 x 1.25P x 45 mm2White
12 035882-ABSocket Head Cap ScrewM8 x 1.25P x 75 mm4White
14 0000086571Flat Washer8.2 x 16 x 2.0T6White
17 004539-ADSocket Head Cap ScrewM8 x 1.25P x 25mm2Blue
19 0000088905SpacerM8 x 16 x 82Blue
15 004859-ACButton Socket Head Cap ScrewM8 x 1.25 x 20 mm6Red
14 0000086571Flat Washer8.2 x 16 x 2.0T6Red
13 020072-00Socket Head Cap ScrewM8 x 1.25 x 60mm4Yellow
16 062769-00Socket Head Cap ScrewM8 x 1.25 x 15mm2Yellow
10
23 0000089835Ribbed Lock Washer
005394-00T-Wrench
8.5 x 12.8 x .8/1.3H6Yellow
8mm x 168L1
REQUIRED TOOLS
8 mm T Wrench
5 mm Allen Wrench
6 mm Allen Wrench
Phillips Screwdriver
BEFORE YOU BEGIN
Prior to assembling the unit, unpack all of the contents
of the box and make sure that all necessary components
are present. Review the contents of the hardware
package for completeness.
Contact Matrix Customer Service at 1(866) 693-4863 to
report any missing items.
Please make sure that the power plug is not plugged into
the wall outlet while completing the following procedure.
To ensure correct assembly of the unit, carefully read and
follow all assembly steps.
11
ASSEMBLY STEP 1
10
14
A Remove the MOTOR COVER and set aside.The
MOTOR COVER need to be removed to gain
access to the motor compartment so that the wire
harness connections can occur.
12
ASSEMBLY STEP 2
10
BLACK HARDWARE BAG CONTENTS :
10
SOCKET HEAD CAP SCREW (M8 x 20mm)
Qty: 10
14
14
FLAT WASHER (6.2 x 12 x 1.6)
Qty: 10
A Open BLACK HARDWARE BAG.
B Assemble both the LEFT AND RIGHT
CONSOLE MASTS
to the TREADMILL BASE
using item SOCKET HEAD CAP SCREWS (10)
and FLAT WASHERS (14).
13
ASSEMBLY STEP 3
19
17
WHITE HARDWARE BAG CONTENTS :
11
SOCKET HEAD CAP SCREW
Qty: 2
12
SOCKET HEAD CAP SCREW
Qty: 4
12
14
21
11
14
FLAT WASHER
Qty: 6
A Open WHITE HARDWARE BAG.
B Assemble the LEFT AND RIGHT
BRACKETS (20 AND 21) to the CONSOLE
BASE using SOCKET HEAD CAP SCREWS
(12), FLAT WASHERS (14) and SOCKET
HEAD CAP SCREWS (11).
Assembly tip: It is much easier to accomplish
this task if the console base is left inside it’s
shipping container.
20
14
ASSEMBLY STEP 4
BLUE HARDWARE BAG CONTENTS :
17
SOCKET HEAD CAP SCREW
Qty: 2
19
17
19
SPACER
Qty: 2
A Open BLUE HARDWARE BAG.
B Slide the URETHANE ARMS over the steel
tubes on the CONSOLE BASE.
C Fasten the URETHANE ARMS to the steel
tubes using SOCKET HEAD CAP SCREWS
(17) and SPACERS (19).
15
15
14
13
23
16
23
ASSEMBLY STEP 5
RED HARDWARE BAG CONTENTS :
15
BUTTON SOCKET HEAD CAP SCREW
Qty: 6
14
15
Console wire
Ferrite cord
fasteners
14
FLAT WASHER
Qty: 6
A Open RED HARDWARE BAG.
B Assemble the CONSOLE BASE to the
CONSOLE MASTS using BUTTON
SOCKET HEAD CAP SCREWS (15) and
FLAT WASHERS (14).
C Be sure to route the CONSOLE CABLES
down the CONSOLE MAST through the
larger opening in the mast which is closest to
the running belt.
D Make all appropriate wire connections within
the motor compartment.
16
Console wire assembly through the ferrite and fasteners
ASSEMBLY STEP 6
13
SOCKET HEAD CAP SCREW
Qty: 4
16
SOCKET HEAD CAP SCREW
Qty: 2
23
RIBBED LOCK WASHER
Qty: 6
YELLOW HARDWARE BAG CONTENTS :
23
13
23
16
T7xe Shown
A Open YELLOW HARDWARE BAG.
B Make appropriate wire connections to the
FACEPLATE and then assemble to the
CONSOLE BASE using SOCKET HEAD
CAP SCREWS (13), RIBBED LOCK
WASHERS (23), SOCKET HEAD CAP
SCREWS (16) and RIBBED LOCK
WASHERS (23).
C The SOCKET HEAD CAP SCREWS (16)
are shorter and must be assembled into the
holes closest to the running surface.
D All holes applicable to this assembly step
can be noted by the embossed arrow next to
the hole.
17
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