Matrix T50x-02, T50x-U-02 Service Manual
Matrix T50x-02 / T50x-U-02
SERVICE MANUAL
1
TABLE OF CONTENTS
SECTION 1：：：：SERIAL NUMBER LOCATION- - - - - - - - - - - - - - - - - - - - - 5 ~ 6
SECTION 2：：：：MOVING THE UNIT- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 ~ 8
SECTION 3：：：：IMPORTANT SAFETY INSTRUCTIONS- - - - - - - - - - - - - -9 ~ 12
SECTION 4：：：：PREVENTATIVE MAINTENANCE- - - - - - - - - - - - - - - - - -13
4.1 Maintenance check list - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -14
4.2 Recommended cleaning tips - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
4.3 Deck and belt replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16
4.4 Check for damaged parts - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
4.5 Adjusting the belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
4.6 Clean the grooves procedures - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
4.7 Deck re-waxing procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -20 ~ 21
SECTION 5 : OVERLAY AND WORKOUT DESCRIPTION - - - - - - - - - - 22
5.1 T50x Console description - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- 23
5.2 T50x-U Console description - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
SECTION 6：：：：ENGINEERING MODE- - - - - - - - - - - - - - - - - - - - - - - - - - - 25 ~ 28
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TABLE OF CONTENTS
SECTION 7：：：：TROUBLESHOOTING- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29
7.1 Electrical block diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
7.2 Wire pin definition - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -31
7.3 MCB LED instruction- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- - -32~33
7.4 MCB wiring connection- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34
7.5 T50x switch setting definition - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -35
7.6 Error message 0140 / 01A0 / 01A2 troubleshooting - - - - - - - - - - - - - - - - - - 36
7.7 Error message 01A3 troubleshooting - - - - - -- - - - - - - - - - - - - - - - - - - - - - - -37
7.8 Error message 0144 / 02B6 / 02B7 / 02B8 / 01A8 / 02B5 troubleshooting- - - - 38
7.9 Error message 0141 troubleshooting- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -39
7.10 Error message 02AD troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
7.11 Error message 02B2 troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - -41
7.12 Error message 02B9 / 02BA/ 02BB / 01AB troubleshooting- - - - - - - - - -- - - -42
7.13 Error message 04A0 troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - -43
7.14 Error message 04B0 troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - -44
7.15 Error message 01A4 / 01A5 / 01A6 / 02A7 troubleshooting - - - - - - - - - - - - - 45
7.16 Error message 02A2 / 0241 troubleshooting - - - - - - - - - - - - - - - - - - - - - - - -46
7.17 Error message IMMOBILIZED troubleshooting - - - - - - - - - - - - - - - - - - - - - 47
7.18 How to test Incline motor function troubleshooting- - - - - - - - - - - - - - - - - - - -48
7.19 Incline motor jammed and 01A0 troubleshooting - - - - - - - - - - ---- - - - - - - - - 49
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TABLE OF CONTENTS
SECTION 8：：：：PART REPLACEMENT GUIDE- - - - - - - - - - - - - - - - - - - - - 50
8.1 Removal of plastic shroud - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
8.2 Rear roller removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -52
8.3 Side rail removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
8.4 Deck Removal/Replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
8.5 Deck cushion replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -55
8.6 Front roller removal- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -56
8.7 Running belt replacement- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -57
8.8 Motor control board (MCB) removal - - - - - - - - - - - - - - - - - - - - - - - - - - -58
8.9 Motor Removal- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -59
8.10 Drive Belt Removal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
8.11 Incline motor removal/replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - -61 ~ 62
8.12 PCB removal/disassembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -63
8.13 Quick key removal/replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -64
8.14 Handlebar removal/replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -65
8.15 PCB software installation SOP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -66 ~ 71
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SECTION 1
SERIAL NUMBER LOCATION
5
Matrix T50x Serial Number
Location
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SECTION 2
MOVING THE UNIT
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UNPACKING THE TREADMILL
SETTING UP THE TREADMILL
The MATRIX treadmill is inspected before it is packaged. It is shipped in two separate pack- ages:
the frame and the console. Carefully unpack the unit and dispose of the box material.
CAUTION
This unit weights 165 kg / 365 lbs pounds. Be sure to have proper assistance to remove and move the
unit, to avoid injury to the user and the unit.
CONTENTS
Frame :
1.Treadmill Base
2.Console Supports
3.Hardware Fasteners and Washer Bag
Console:
1.Handle Bar Set
2.Console
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SECTION 3
IMPORTANT SAFETY
INSTRUCTIONS
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1.1 Before getting Started
It is the sole responsibility of the purchaser of Matrix Fitness Systems products to instruct all
individuals, whether they are the end user or supervising personnel, on proper usage of the
equipment.
It is recommended that all users of Matrix Fitness Systems exercise equipment be informed of
the following information prior to its use.
1.2 proper usage
• Do not use the equipment in any way other than designed or intended by the manufacturer. It is
imperative that all Matrix Fitness Systems equipment is used properly to avoid injury.
• Keep hands and feet clear of moving parts at all times to avoid injury.
• Unsupervised children must be kept away from this equipment.
• Do not wear loose clothing while on equipment.
1.3 READ AND SAVE THESE INSTRUCTIONS
This Treadmill is intended for commercial use. To ensure your safety and protect the equipment,
read all instructions before operating the MATRIX treadmill.
Please leave a 78.75” (2000 mm) x 39.50” (1000 mm) landing zone behind the treadmill. This zone is
to allow easy access to the treadmill and gives the user an easy exit path from the machine. In case of
an emergency, place both hands on the side arm rests to hold yourself up and place your feet onto the
side rails.
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When using an electrical product, basic precautions should always be followed including the following:
DANGER: To reduce the risk of electric shock: Always unplug this equipment from the electrical
outlet immediately after using and before cleaning.
WARNING : To reduce the risk of burns, fire, electrical shock or injury to persons that may be
associated with using this product:
• An appliance should never be left unattended when plugged in. Unplug from outlet when not in
use and before putting on or taking off parts.
• This product must be used for its intended purpose described in this owner’s manual. Do not use
other attachments that are not recommend by the manufacturer. Attachments may cause injury.
• To prevent electrical shock, never drop or insert any object into any opening.
• Do not remove the console covers. Service should only be done by an authorized service
technician.
• Never operate the treadmill with the air opening blocked. Keep the air opening clean, free of lint
and hair.
• Never operate product if it has a damaged cord or plug, if it is working improperly, if it has been
damaged, or immersed in water. Return the unit to a service center for examination and repair.
• Do not carry this unit by it’s supply cord or use the cord as a handle.
• Keep any power cord away from heated surfaces.
• Close supervision is necessary when treadmill is used by or near children or disable persons.
• Do not use outdoors.
• The treadmill shall be installed on a stable base.
• Do not operate where aerosol (spray) products are being used or when oxygen is being
administered.
• To disconnect, turn all controls to the off position, then remove the plug from outlet.
• Connect this treadmill to a properly grounded outlet only.
• This appliance is not intended for use by persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the
manufacturer or its service agent.
WARNING: Heart rate monitoring systems may be inaccurate. Over exercise may result in
serious injury or death. If you feel faint stop exercising immediately.
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1.4 Electrical Requirements
For your safety and to ensure good treadmills performance, the ground on this circuit must be
no-looped. Before connecting the plug into an electrical outlet, make sure that the voltage
requirements match that the voltage of the treadmill.
ATTENTION: Your treadmill is provided with a power cord. Please only use with the power
cord as supplied, or with Matrix spare part, otherwise this may result in damage.
1.5 grounding instructions
The treadmill must be grounded. If it should malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. The treadmill is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances. If the user does not follow these grounding Instructions, the
user could void the Matrix limited warranty.
DANGER : Improper connection of the equipment-grounding conductor can result in the risk
of electric shock. Check with a qualified electrician or serviceman if the user is in doubt as to
whether the product is properly grounded. Do not modify the plug provided with the product if it
will not fit the outlet; have a proper outlet installed by a qualified technician.
120v units
The Matrix T50X, T50X-U 120 treadmill is for use on a nominal 120-volt circuit and has a nonlooped grounding plug. Make sure that the 120-volt treadmill is connected to an outlet, NEMA
5-20R, having the same configuration as the plug. No adapter should be used with this product.
220v units
The Matrix T50X, T50X-U 220 treadmill is for use on a nominal 220-volt circuit and has a nonlooped grounding plug. Make sure that the 220-volt treadmill is connected to an outlet, NEMA
6-20R, having the same configuration as the plug. No adapter should be used with this product.
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SECTION 4
PREVENTATIVE MAINTENANCE
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4.1 MAINTENANCE CHECKLIST
FOR BEST PERFORMANCE WE RECOMMEND THE FOLLOWING
MAINTENANCE SCHEDULE:
AnnuallyBI-annuallyMonthlyWeeklyItem
InspectConsole Bolts
InspectCleanFrame
Motor Drive Belt
CleanRunning Belt
Assure
Tighten
InspectPower Code
InspectCleanConsole
CleanBottle Holders
InspectStop Key
Inspect
InspectCleanHandlebars
InspectHandlebars Bolts
InspectFront / Rear Roller
Inspect /
Tighten
TightenDeck Bolts
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4.2 RECOMMENDED CLEANING TIPS
1. Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on the treadmill. Paper
towels are abrasive and can damage surfaces.
2. Use a mild soap and damp cloth. DO NOT use ammonia based cleaner. This will cause
discoloring of the aluminum and plastics it comes into contact with.
3. Do not pour water or cleaning solutions on any surface. This could cause electrocution.
4. Wipe the console and side rails after every use.
5. Brush away any wax deposits from the deck and belt area. This is a common occurrence until the
wax is worked into the belt material.
6. Be sure to remove any obstructions from the path of the elevation wheels including power cords.
7. Monthly, unplug the treadmill and remove the motor cover. Check for debris and clean with a dry
cloth or small vacuum nozzle.
WARNING:
Do not plug the treadmill in until the motor cover has been reinstalled.
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4.3 DECK AND BELT REPLACEMENT
One of the most common wear and tear items on a treadmill is the Deck and Belt combination. If
these two items are not properly maintained they can cause damage to other components. This product
has been provided with the most advanced maintenance free lubricating system on the market.
WARNING:
Do not run the treadmill while cleaning the belt and deck. This can cause serious injury and can
damage the machine.
Maintain the belt and deck by wiping the sides of the belt and deck with a clean cloth. The user can
also wipe under the belt 2 inches / 5 centimeters on both sides removing any dust or debris.
The deck can be flipped and reinstalled or replaced by an authorized service technician. Please contact
Matrix Fitness Systems or authorized dealers for more information.
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4.4 CHECK FOR DAMAGED PARTS
DO NOT :
use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied
by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES :
Do not remove labels for any reason.. They contain important information. If unreadable or missing,
contact local service window for a replacement.
MAINTAIN ALL EQUIPMENT:
Preventative maintenance is the key to smooth operating equipment, as well as keeping the users
liability to a minimum. Equipment needs to be inspected at regular intervals. Defective components
must be replaced immediately. Improperly working equipment must be kept out of use until it is
repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any
kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our
corporate facility upon request or in the field if proper arrangements are made.
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4.5 ADJUSTING THE BELT
After placing the treadmill in the position it will be used, the belt must be checked for proper tension
and centering. The belt might need to be adjusted after the first two hours of use. Temperature,
humidity, and use cause the belt to stretch at different rates. If the belt starts to slip when a user is on it,
be sure to follow the directions below.
STEP 1:
Locate the two hex head bolts on the rear of the treadmill. The bolts are located at each end of the
frame at the back of the treadmill. These bolts adjust the rear belt roller. Do not adjust until the
treadmill is on. This will prevent over tightening of one side.
STEP 2 :
The belt should have equal distance on either side between the frame. If the belt is touching one side,
do not start the treadmill. Turn the bolts counter clockwise approximately one full turn on each side.
Manually center the belt by pushing the belt from side to side. Tighten the bolts the same amount as
when the user loosened them, approximately one full turn. Inspect the belt for damage.
STEP3 :
While the treadmill is running at 3 mph / 4.8 kph, observe the belt position. If it is moving to the right,
tighten the right bolt by turning it clockwise ?turn, and loosen the left bolt turn. If it is moving to the
left, tighten the left bolt by turning it clockwise ?turn and loosen the right ?turn. Repeat Step 3 until
the belt remains centered for several minutes.
STEP 4 :
Check the tension of the belt. The belt should be very snug. When a person walks or runs on the belt, it
should not hesitate or slip. If this occurs, tighten the belt by turning both bolts clockwise ?turn. Repeat
if necessary.
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4.6 CLEAN THE GROOVES PROCEDURE
Frequency: Every 3 months
Caution:
If dirty grooves in the drive belt, motor and roller pulley, there will be noises while
running.
Procedure:
1.Remove the drive belt and check the grooves in belt
for dirt or dust and clean it.
2.Check the grooves in motor pulley for dirt or dust and
clean it
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at
4.7 DECK RE-WAXING PROCEDURE
Purpose : To ensure the maximum life of your treadmill, follow these steps
Purpose :
regular intervals.
The timing of running belt and deck maintenance :
The timing of running belt and deck maintenance
1. Each 6 months to lubricate by wax powder.
2. One year to flip the running deck.
3. Two years or over 6,000 hrs of usage to replace new running belt and
deck.
4. In the regular maintain, If the motor over current that has to lubricate
by wax powder
★ Take a motor current reading while a 70-90 kg user is walking on the machine at
5KM. If it is over limited current , wax the deck.
The limit current for each motor as below :
The limit current for each motor as below
Limited CurrentNormal CurrentMotor type
11A<9A220V DC
20A<15A110V DC
220V AC
5.5A<5A
110V AC
Recheck the motor current as above –
If the motor current is still over limited current, Please flip the deck or replace the
belt.
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WAXING PROCEDURE:
WAXING PROCEDURE:
1. Warm deck and belt by walking on treadmill for 3 or more minutes at a
minimum speed of 3 mph (4.8 kph).
2. Turn off and unplug the treadmill.
3. Sprinkle approximately 1/2 scales of wax under the running belt. (It is useful
to lightly blow the wax to the center of the belt.)
4. Turn the unit on and walk the wax in for 3-4 minutes at 1 mph. Walk all over
the belt to ensure smooth wax distribution.
5. Once wax is walked into the belt and deck repeat procedure for checking the
motor current to ensure that the belt and deck are not to worn for wax to
improve the friction.
Be careful to monitor wax buildup on the rollers – too much wax can cause
issues and technicians need to monitor the rollers if they continually wax units.
MTOOL-052
1/2 scale for one
machine per one time
(around 5gm)
The wax powder set
Parts number : MTOOL-052
Price : US$ 30
Wax powder set including
1. One big bottle with 1kg wax powder
2. A small bottle for maintenance.
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SECTION 5
OVERLAY AND WORKOUT
DESCRIPTION
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