Matrix T3X Error Code List

T

1000324 Rev 1 8/1/05

3X Error Codes

Table of Contents

Page #
Error Code Description 2

Maintenance Lamp

Blue Light 2
Red Light 2

Service Information 2-3
Serial Number Information 2
Engineering Mode 3

Speed Movement Related Errors 4-6
E1 Speed Feedback Issue 5

E1 Corrective Action Parts Needed 6

Console Memory Related Errors 7-8
E2 Memory Loss 8
E2 Corrective Action Parts Needed 8

Elevation Movement Related Errors 9-13
E3 Elevation Motor Signal Range / Stall 10

E3 Corrective Action Parts Needed 11

E6 Elevation Signal Missing 12

E6 Corrective Action Parts Needed 13

Notes:
If there are any safety concernes please call the Matrix Fitness Systems Service Department
at 866-693-4863 before performing any service.

Please make sure to take any saftey percautions before performing any service.
Unplug any electrical power cords before touching any electrical components.
Use common sense before performing any electrical service.
Do not touch any component that is “hot” or looks to be “hot”.

LCD Console Board W/ MEEEX LCB

T3x Error Codes LCD Console Board W / MEEEX LCB

1

ERROR CODES

Errors are divided in speed related errors (E1) , console memory related error (E2) , and elevation related errors (E3 /
E6). System should be properly calibrated (if possible) before attempting to troubleshoot error codes.

The following table contains standard error codes. Other error codes are enabled for development purposes but
cannot be remedied via engineering variables. Error codes can be remedied in some conditions by system calibration
or require toggle of system power to reset

CODE DESCRIPTION

1

Speed Range (usually caused by calibration)
Speed Stall (could be missing speed sensor)
AC power wires could be loose

2
3

6

Console Memory Loss

Elevation out of range / Elevation movement stall

Console signal to LCB but no movement

Maintenance Lamp

Blue Light: Normal Opertation Mode: When the treadmills accumulated distace reaches the 5,000 mile mark

the Blue light will be displayed meaning the it is time for general maintenance to be performed. This light will
then come on at every 5,000 mile interval. To turn off the light after you have finished the maintenance hold

the incline

Red Light: Normal Operation Mode: This light will occure when there is a Error sent to the console display.
To fix this please see the Error Code guide number and follow the instruction on how to fix the problem.

↓ and the speed - at the same time for 3 seconds.

Service Information

For faster service please have the following information ready.
Serial Number

Production Date:

This information is located on the front of the elevation rack.

Additional information needed:
Start Speed
Motor Decal information
Motor Pad under motor

T3x Error Codes LCD Console Board W / MEEEX LCB

2

Recording Information Needed From Engineer Mode

Enter Engineer Mode hold down the ↑ & + Use the ↓↑ arrows to select the P value.
keys for 3 seconds.

Once at the P Value use the

To run Auto Check hold down the SELECT key

- + to change the data. Once at the needed value press QUICK START to save.

T3x Error Codes LCD Console Board W / MEEEX LCB

3

SPEED

MOVEMENT

RELATED

ERRORS

T3x Error Codes LCD Console Board W / MEEEX LCB

4