Matrix SETU VGFX Quick Start Manual

SETU VGFX Quick Start
SETU VSETU V
SETU V
SETU VSETU V
VoIP-GSM-FXS-FXO Gateway
GFXGFX
GFX
GFXGFX
Quick Start
Thank you for choosing Matrix SETU VGFX! Please read the instruction in this quick start to install this feature reached system.
This Quick Start is meant to help you to inst all the basic features and parameters of VGFX. For detailed information on installing and configuring SETU VGFX, please refer 'SETU VGFX V1 System Manual' provided to you on the CD-ROM.
Know your SETU VGFX
SETU VGFX has 1 WAN Port, 2 FXO Ports, 2 FXS Port s, 4 Mobile Port s, 9 SIP Trunks, Antenna Connecter, a Power Socket and 10 LEDs.
SETU VGFX is available in three different configurations:
1. SETU VGFX8422: supports 4 Mobile Ports, 2 FXO Ports and 2 FXS Ports. This is the default configuration of SETU VGFX.
2. SETU VGFX8404: supports 4 Mobile Ports and 4 FXS Ports.
3. SETU VGFX8440: supports 4 Mobile Ports and 4 FXO Ports.
This Quick Start is written with reference to the default configuration. The term SETU VGFX refers to SETU VGFX8422, unless otherwise specified.
LEDs:
There are total 10 LEDs in VGFX. These LEDs are labeled as M1, M2, M3, M4, P1, P2, P3, P4, STS and PWR as shown in the figure below. These LEDs indicate the status of ports, various events occurring on the ports and also the error conditions.
M1 M2 M3 M4 Power
P1 P2 P3 P4 Status
All LEDs are of dual colour (Red/Green) except Power LED which is of single colour (Red). Power (PWR) and Status (STS) LEDs are non-programmable whereas all port LEDs are programmable.
By default, LEDs labeled as M1, M2, M3 and M4 show status of Mobile Ports. LEDs labeled as P1 and P2 show status of FXO Ports and P3 and P4 show status of FXS Ports.
Port LEDs can be programmed for showing the status of SIP Trunks also. You can program LEDs for showing status of maximum 8 SIP Trunks
simultaneously. (Refer "Step 10" for more details)
Before Y ou Start
Verify Package Contents
SETU VGFX with Antenna (Rubber ducky SMA)
Quick Start and User Card
Ethernet Cable (RJ45)
Adaptor 12VDC, 2A (Country Specific)
CD containing System Manual, Quick Start and User Card
Two Screws M 7/30 with Grips External Antenna SMA with cable A Mounting Template A Warranty Card Set
Make sure that all the above mentioned components are present when you open the Sales Kit of SETU VGFX. In case any of the part is missing or damaged, contact the source from where you have purchased your VGFX.
Get your Internet Connection ready:
To install VGFX, you must have:
1. Broadband Internet connection from an ISP to make and receive calls through public internet. If you want to make calls within your network, you do not need an internet connection.
2. Connection from an Internet Telephony Service Provider (ITSP) to activate your SIP Trunks. You do not need an ITSP connection for making Peer to Peer calls.
Get your Network Information ready:
Ask your LAN Administrator/ISP for:
1. IP Address
2. Subnet Mask
3. Gateway Address
4. DNS Address
5. DNS Domain Name
Ask your ITSP for:
1. SIP ID/User ID
2. Authentication User ID (in most cases it is same as SIP ID)
3. Authentication Password
4. Registrar Server Address
5. Registrar Server Port
6. Outbound Proxy Server Address
7. Outbound Proxy Server Port
To install VGFX, you should also have:
1. An active SIM card/s from GSM service provider.
2. Analog trunk line from Public Switched Telephone Network (PSTN).
Installing SETU VGFX
Take proper precautions while installing VGFX to reduce the risk of fire, electric shock and injury to the system as well as the person using it. (Refer Installation Precautions and Safety Instructions under 'Protecting SETU VGFX' topic in the System Manual)
Mounting SETU VGFX on wall:
SETU VGFX should be installed at the airy, dust free and moisture free place.
Select a suitable place on the wall for mounting SETU VGFX.
Put the mounting template on the wall and mark the nail hole on the wall.
Drill a hole of appropriate size.
Insert the screw and tighten it leaving the screw head a few millimeters protruded of the wall.
Check the strength of the nail.
Hang VGFX on the wall.
Connecting SETU VGFX
Connect SETU VGFX as shown below:
Ethernet
Adaptor
Switch
PC
Router
RJ11
RJ11
Antenna
Place SETU VGFX at a suitable place where it can be provided with proper power supply.
Connect Ethernet (WAN) Port of SETU VGFX to the LAN Switch/Network of the Enterprise.
Connect PSTN line to the FXO Port of SETU VGFX or connect FXO Ports of SETU VGFX to the FXS Ports of the PBX.
Connect telephone instruments to the FXS Ports of SETU VGFX or connect FXS Ports of SETU VGFX to the FXO Ports of the PBX.
Connect Antenna to SETU VGFX.
Insert SIM Card into the Mobile Port of SETU VGFX for the mobile network. If SIM protection is enabled in the SIM Card, ensure that SIM PIN of the SIM
Card and VGFX is same. By default, SIM PIN of all the Mobile Ports of the VGFX is 1234. To change SIM PIN of the SIM Card, SE is recommended to take following steps:
Switch Off VGFX.
Remove SIM Card and insert the same in the mobile instrument.
Enable 'SIM PIN at Power ON' parameter in the SIM Card. (This step is
not required if SIM protection is already ON)
Change the SIM PIN of the SIM Card to 1234 i.e. the default SIM PIN of
VGFX.
Remove SIM Card from the mobile instrument and insert it in VGFX.
Change the SIM PIN after VGFX attains normal working position.
Connect Power Socket of SETU VGFX to the power supply using 12V DC, 2A power adaptor.
Switching ON SETU VGFX
After connecting SETU VGFX as shown above, switch ON the power supply. At Power ON, Power LED will turn ON (Continuous Red). Initialization process will start and LED sequence of all other LEDs during initialization process is shown in the table given below:
System Status STS P1 P2 P3 P4 M1 M2 M3 M4 Time in MS
Power ON - UBOOT OFF Kernel UP & LE D Driver Loaded Applic at ion Load OFF VOPP Program Download Succ es s All Init Done, S y s t em goes Live
OFF
OFF
ON ON ON ON ON ON ON ON ON
ON ON ON ON ON ON ON ON ON
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000 m s
ON
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000 m s
OFF OFF OFF OFF OFF OFF OFF
ON ON ON ON ON ON ON ON ON ON
OFFOFFOFFOFFOFFOFFOFFOFF 1000 m s
OFFOFFOFFOFFOFFOFF
OFF OFF OFF OFF OFF 200ms
OFF OFF OFF OFF 200ms
1000 ms 1000 ms
(Continuous
Last 2 s t eps )
Red color text (Bold) indicates that led will glow red and Green color text (Bold+Italic) indicates that led will glow green.
Mobile Port LEDs (M1, M2, M3 and M4) will display following error/event/status during initialization:
Event/State/ Status
Color Cadence (in ms) (1 cadence is of 4000ms)
500ms On- 500ms Off – 500ms On-500ms Off-
GSM Initialization Red
500msOn-500ms Off- 500ms On- 500ms Off (4 Blinks)
PUK required Red
SIM PIN faulty Red
500ms On- 500ms Off – 500ms On-500ms Off­500msOn-1500ms Off (3 Blinks)
500ms On- 500ms Off – 500ms On-2500ms Off (2
Blinks) SIM Absent Red 500ms On- 3500ms Off (1 Blinks) GSM network absent
Red 1sec On – 1sec Off
System LED (STS) will display the following error/events/status:
System Status LED Status Comment
VoPP Program Down Load Fail. Gateway started successfully and NW_Up_SIP_Up_CDR _OK
Red On Continuously VoPP Program download
fail GREEN Blink 1sec On-1sec Off
Gateway Started
Successfully.
Network link is Up. SIP
stack is Up CDR buffer is
not full
NW_Down_SIP_ down_CDR_OK
Green Blink 500 ms on-500ms off-500 ms on-500ms off-500 ms
Network link is down. SIP
stack is down CDR buffer
is not full on-500ms off- 500 ms on­500ms off
NW_Up_SIP_down_C DR_OK
Green Blink 500 ms on-500ms off-500 ms on-500ms off- 500 ms
Network link is Up.
SIP stack is down CDR
buffer is not full on-1500ms off
NW_Down_SIP_ down_CDR_Full
Red Blink 500 ms on-500ms off-500 ms on-500ms off-500 ms
Network link is down. SIP
stack is down CDR buffer
is full on-500ms off- 500 ms on­500ms off
NW_Up_SIP_down_C DR_Full
Red Blink 1sec On-1sec Off
Network link is up.
SIP stack is up CDR
buffer is full
NW_Up_SIP_Up_CDR _Full
Red Blink 500 ms on-500ms off-500 ms on-500ms off- 500 ms
Network link is up.
SIP stack is up CDR
buffer is full on-1500ms off
FXS/FXO/Mobile Port LED status during normal functioning is as shown below:
Event/State/Status Color Cadence (1 cadence is of 4000ms)
ON OFF ON OFF
Port Idle/Disable ­Incoming Ring Event Red 400 200 400 3000 Off-Hook Event Red Speech Green
OFF
Continuous Continuous
LED of FXS Port, that is used to enter the programming mode, will glow continuous GREEN while the system is in programming mode. Once the command to exit programming mode is issued, the LED will turn continuous
RED i.e. will display the Off-Hook Event.
You can also program Port LEDs for showing the status of SIP Trunks. For example, if you are using only two mobile ports and other two mobile ports are disabled then you can program these LEDs for showing the status of SIP T runks. (Refer Step 13: 'Checking the Status' for more details)
If LED is programmed for SIP Trunk, it will display following error/event/status:
Event/State/Status Color
SIP Disable ­SIP Registered Green SIP Registration Failed SIP Authentication Failed
Red
Red 200 200 200 3400
Cadence (1 cadence is of 5000msec)
ON OFF ON OFF
OFF
Continuous Continuous
When all LEDs are programmed for SIP T runks then no LED indication would be displayed for FXS/FXO and Mobile Port.
Accessing Web Jeeves:
Programming of SETU VGFX can be done using Web JEEVES only . It does not support programming of VGFX using telephone instrument except few Network Port Parameters. To access Web JEEVES, Network Port Parameters should be programmed first using conventional phone. Follow the steps shown below: Accessing web jeeves is a very important step in programming VGFX. To access web jeeves, Network Port Parameters should be programmed first using conventional phone.
1. Pick up handset of analog phone connected to SETU VGFX.
2. Dial the programming access code #19 followed by default password 1234. You will get programming tone.
3. To access Web JEEVES using computer/computers in LAN to which VGFX is connected, change IP address and Subnet Mask of SETU VGFX to bring VGFX and computer/computers in LAN in the same subnet. Ensure that their IP Addresses are different.
4. To program Network Port IP address, use command: 1 1-IP Address-#* Where, IP address is of 12 digits in XXX.XXX.XXX.XXX format. Each octet is of three digits ranging from 001 to 255. For example, to program IP address
192.168.1.120, enter the command 1 1-192168001120-#*. By default, IP
Address of VGFX is 192.168.001.176.
5. To program Network port Subnet Mask, use command: 12-Subnet Mask-#* Where, Subnet Mask is of 12 digits in XXX.XXX.XXX.XXX format. Each octet is of three digits. V alid range is 0, 128, 192, 224, 240, 248, 252, 254 and 255. For example, to program Subnet Mask 255.255.254.0, enter the command
12-255255254000-#*. By default, Subnet Mask of VGFX is
255.255.255.000.
6. To exit programming mode, use command: 00#*.
VGFX restarts as soon as IP Address or Subnet Mask is changed.
7. After changing IP Address and Subnet Mask as shown above, open web browser of the computer connected to VGFX and enter IP Address of VGFX in the URL of the web browser. Login page of VGFX Web JEEVES will appear on the screen.
8. Enter default password 1234 in the login page and reach the home page. Program all the necessary parameters of SETU VGFX one by one by clicking the links given on the left side of the web page.
Programming SETU VGFX
Once VGFX is switched ON, the SE is advised to program it in the following sequence:
1. SIM PIN
2. Date and Time Settings
3. Call Progress Tones
4. Ring Type
5. Mobile Network Selection
6. SIP Trunk Parameters
7. Routing Groups
8. Routing Mechanism
9. Network Port Parameters
After programming VGFX in above mentioned sequence, you will be able to make and receive calls.
Open Web browser of the computer connected to VGFX.
Enter IP Address of SETU VGFX in the URL field and press 'Enter' key. Login Page of SETU VGFX will appear on the screen.
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