Matrix S7xe, S5x, S3x Owner's Manual

STEPPER OWNER’S MANUAL

S7xe
S5x
S3x

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32

IMPORTANT PRECAUTIONS

SAVE THESE INSTRUCTIONS

When using an electrical product, basic precautions should always be followed, including the following: Read all instructions
before using this product. It is the responsibility of the owner to ensure that all users of this product are adequately informed of
all warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support at the number
listed on the back panel of the OWNER’S MANUAL.

This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

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54

TO REDUCE THE RISK OF E LECTRICAL SHOCK :

Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.

DANGER

TO REDUCE THE RI SK OF BURNS, FIR E, ELECTRIC AL SHOCK OR INJURY TO PERSO NS:

• An appliance should never be left unattended when plugged in. Unplug the entertainment equipment from outlet when not in use
and before putting on or taking off parts.

• This product must be used for its intended purpose described in this Owner’s Guide. Do not use other attachments that are not
recommended by the manufacturer. Attachments may cause injury.

• To prevent electrical shock, never drop or insert any object into any opening.

• Do not remove side covers. Service should only be done by an authorized service technician.

• Never operate the Stepper with the air opening blocked. Keep the air opening clean, free, of lint, hair and the like.

• Never operate the product if it has a damaged cord or plug, if it is not working properly, if it has been damaged, or immersed in
water. Return the unit to a service center for examination and repair.

• Do not carry this unit by entertainment equipment power cord or use cord as handle.

• Keep any of the entertainment equipment power cords away from heated surfaces

• Keep hands and loose clothing away from moving parts.

• Close supervision is necessary when the Stepper is used by or near children or disabled persons.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

• Connect this Stepper to a properly grounded outlet only.

• To disconnect, turn all entertainment controls to the off position, then remove plug from outlet.

• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.

• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.

• Use the unit only as described in the unit guide and owner’s manual.

• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)

• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking
off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.

• At NO time should children under the age of 13 use the unit.

• Children ove

r the age of 13 or disabled persons should not use the unit without adult supervision.

• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.

• To disconnect, turn all controls to the off position, then remove plug from outlet.

• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an authorized
service technician.

• This unit is not equipped with a free wheel. Pedal speed should be reduced in a controlled manner.

• Heart rate monitoring systems may be inaccurate.

• Over exercising may result in serious injury or death.

• If you feel faint, stop exercising immediately.

It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before first
time use. Failure to do so may cause premature electronic failure.

WARNING

WARNING

CONSULT A PHYSICIAN BEFOR E USING THIS EQUIPM ENT.
READ OWNER ’S MANUAL BEFORE USE .

WARNING

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76

should be used with
this product. Steppers
can be daisy-chained
together with up
to 4 units per 15 A
dedicated circuit.
Matrix daisy-chain
cord adapters are
sold separately.

220 V UNITS

All Matrix 3x, 5x and 7xe 220 V Steppers require the use of a
216-250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a non­looped (isolated) neutral/ground for power. This outlet should be
a NEMA 6-15R and have the same configuration as the plug. No
adapter should be used with this product. These Steppers can
be daisy-chained together with up to 4 units per dedicated 15 A
circuit. Matrix daisy-chain cord adapters are sold separately.

GROUNDING INSTRUCTIONS

The unit must be grounded. If it should malfunction or break­down, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. The unit is equipped
with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with
all local codes and ordinances. If the user does not follow these
grounding instructions, the user could void the Matrix limited
warranty.

ADDITIONAL E LECTRICAL INF O

In addition to the dedicated circuit requirement, the proper
gauge wire must be used from the circuit breaker box, to each
outlet that will have the maximum number of units running off
of it. If the distance from the circuit breaker box to each outlet,
is 100 ft (30.5 m) or less, then 12 gauge wire should be used.
For distances greater than 100 ft (30.5 m) from the circuit
breaker box to the outlet, a 10 gauge wire should be used.

ENE RGY SAVING / LOW-POWER MODE

All units are configured with the ability to enter into an energy
saving / low-power mode when the unit has not been in use
for a specified period of time. Additional time may be required
to fully reactivate this unit once it has entered the low-power
mode. This energy saving feature may be enabled or disabled
from within the ‘Manager Mode’ or ‘Engineering Mode.’

ADD-ON PCTV (3X AND 5X)

A 15 A or 20 A “Dedicated Circuit” with a non-looped
(isolated) neutral/ground is required. Each PCTV requires at
least 1.2 A of current. No more than 12 PCTVs should be used
for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. No adapter should be used with this
product. A coaxial cable from the video source to the unit will
be needed for each PCTV unit.

ADD-ON DIG ITAL TV (3X AND 5X)

Additional power requirements are not needed for the add-on
digital TV.

DEDICATED CIRCUIT AND E LECTRICAL INFO

A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest
way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned
off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or
any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

ELECTRICAL REQUIREMENTS

For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC
article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.

These products are designed to be self powered and do not require an external power supply source to operate. An external power
supply source will power the console at all times.

For units with an integrated TV (7xe), the TV power requirements are included in the the unit. For units with an add-on digital TV (3x
and 5x), the machine in which the add-on digital TV is connected to powers the add-on digital TV. Additional power requirements
are not needed for the add-on digital TV. For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.

NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE P OWERED!

110 V UNITS

All Matrix 3x, 5x and 7xe 110 V Steppers require the use of a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a non-looped
(isolated) neutral/ground for power. This outlet should be a NEMA 5-15R and have the same configuration as the plug. No adapter

It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature
before first time use. Failure to do so may cause premature electronic failure.

CONSULT A PHYSICIAN B EFORE USING THIS EQUIP MENT.
READ OWNE R’S MANUAL BEFORE USE .

CAUTION

North American power cord plugs shown.

Depending on your country, the plug type may vary.

110 NEMA 5-15R

RECEPTACLE

110 NEMA 6-15R

RECEPTACLE

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98

BASIC OPERATION

BATTERY CHARGE (3X, 5X ONLY)

The Stepper saves its battery charge by moving into a shutdown mode whenever STEP FASTER appears on the display. If the user
does not maintain a step rate above 35 steps per minute, then a 30-second shutdown process begins.

When the battery voltage is low, LOW BATTERY appears on the display if the unit is moving into the shutdown mode. The following
situation is the time to recharge the battery:

• If no one has used the unit for an extended period of time, the battery may need recharging.

• The unit continues to function with a low battery; however, user and program information is lost once the user stops.

If the battery must be recharged, use the optional power adapter charging unit. The charger should be connected to the Stepper
for a minimum of eight hours to ensure a thorough charge. After a completion of charge, the battery light turns from red into green
(see illustration). If LOW BATTERY still appears on the display after a full charge, the battery could be extinct. Please check with an
authorized service technician for replacing the battery.

CAUTION: The battery stored inside the unit contains hazardous materials to the environment. Proper disposal of the battery is
required by the local law.

• All video and power outlets must be
functional the day of delivery / assembly
of the product. The client is responsible
for any additional installation charges
associated with return visits.

• Electrical supply may fluctuate in your
area. To ensure stable performance of the
product, use the proper gauge wire.

Failure to follow these specifications can cause
damage to your product and can void the warranty.

Connect this exercise product to
a properly grounded outlet only.

Never operate product with a
damaged cord or plug even if
it is working properly. Never
operate any product if it appears
damaged, or has been immersed
in water. Contact Customer Tech
Support for replacement or repair.

WARNING:DANGER

Improper connection of the
equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician
or serviceman if you are in doubt as
to whether the product is properly
grounded. Do not modify the plug
provided with the product. If it will
not fit the outlet, have a proper outlet
installed by a qualified electrician.

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1110

LEVELING THE UNIT

Locate a level, stable surface to position the Stepper. The Stepper has leveling feet located under the foot
support. If your Stepper wobbles in the location where you intended to use it, loosen the lock nut on the
adjusting foot and adjust the feet until stable. Once level, lock the adjusting feet by tightening the lock nut to
the frame.

POWER

If your unit is powered by a power supply, the power must be plugged into the power jack, which is located
in the front of the machine near the stabilizer tube. Some units have a power switch, located next to the
power jack. Make sure it is in the ON position. Unplug cord when not in use.

FOOT POSITIONING

Your unit offers a variety of foot positions. Moving your foot to the
forward most position of the foot pad increases your step height, which
will create a feel similar to a step machine. Placing your foot toward the
back of the foot pad decreases your step height and creates more of
a gliding feel, similar to a smooth walk or run. Always make sure your
entire foot is secured on the foot pad. The pedal motion is dependent.

Never operate product if it has a damaged cord or plug, if it is not working properly, if it has been
damaged, or immersed in water. Contact Customer Tech Support for examination and repair.

WARNING

Our equipment is heavy, use care and additional help if necessary when moving. Failure to follow these
instructions could result in injury.

WARNING

MOUNTING THE STEPPER

1) Stand behind the unit.

2) While holding both of the rear arm handles, place
one foot on the corresponding footpad. Wait until the
footpad comes to a stop at the bottom of the stroke.

3) Then place your other foot on the opposite pedal.

USING THE HEAR T RATE FUNCTION

The heart rate function on this product is not a medical device. While heart rate grips can provide a relative estimation of your
actual heart rate, they should not be relied on when accurate readings are necessary. Some people, including those in a cardiac
rehab program, may benefit from using an alternate heart rate monitoring system like a chest or wrist strap. Various factors,
including movement of the user, may affect the accuracy of your heart rate reading. The heart rate reading is intended only as an
exercise aid in determining heart rate trends in general. Please consult your physician.

PULSE GRIPS

Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It
takes 5 consecutive heart beats (15-20 seconds) for your heart rate to register. When gripping the pulse handlebars, do not grip
tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold. You may experience an erratic readout
if consistently holding the grip pulse handlebars. Make sure to clean the pulse sensors to ensure proper contact can be maintained.

LOCATION OF THE UNIT

Place the unit on a level and stable surface away from direct sunlight. The intense UV light can cause
discoloration on the plastics. Locate your unit in an area with cool temperatures and low humidity. Please
leave a clear zone behind the unit that is at least 24” (600 mm). This zone must be clear of any obstruction
and provide the user a clear exit path from the machine. Do not place the unit in any area that will block any
vent or air openings. The unit should not be located in a garage, covered patio, near water or outdoors.

24” 600 mm

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1312

WIRELESS HE ART RATE RECEIVER

When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit
and displayed on the console.

Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the
chest strap just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The
chest strap must be tight and properly placed to receive an accurate and consistent readout. If the chest strap is too
loose, or positioned improperly, you may receive an erratic or inconsistent heart rate readout.

BACKSIDE O F CHEST TRA NSMITTER

APPLY MOISTURE HERE

LOGO

TROUBLESHOOTING
& MAINTENANCE

Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death.
If you feel faint, stop exercising immediately.

WARNING!

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