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S3X-02
Service Manual
64 pgs12.96 Mb0

Matrix S3X-02 Service Manual

S 3 X - 0 2 S T E P P E R
S E R V I C E M A N U A L
TABLE OF CONTENTS
CHAPTER 1: SERIAL NUMBER LOCATION ................................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Before Getting Started .............................................................................................. 3
2.2 Read and Save These Instructions ........................................................................... 3
2.3 Electrical Requirements ............................................................................................. 4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips ................................................................................... 5
3.2 Check for Damaged Parts ......................................................................................... 5
3.3 Care and Maintenance Instructions .......................................................................... 6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.5 Workout Setup Steps - Target Heart Rate ................................................................. 10
4.6 Workout Setup Steps - Constant Watts ..................................................................... 10
CHAPTER 5: MANAGER MODE
5.1 Manager Mode .......................................................................................................... 11
CHAPTER 6: ENGINEERING MODE
6.1 Engineering Mode ...................................................................................................... 12
CHAPTER 7: SERVICE MODE
7.1 Service Mode ............................................................................................................. 13
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ..................................................................................................... 14
8.2 Error Codes on the Console ..................................................................................... 15
8.3 LCB LED Indicators.................................................................................................... 16
8.4 Troubleshooting - Display Issues ............................................................................... 17
8.5 Troubleshooting - Error 0x04A0 ................................................................................. 18
8.6 Troubleshooting - Noise Issues .................................................................................. 19
8.7 Troubleshooting - Heart Rate Issues ......................................................................... 20
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 Console Replacement ................................................................................................ 21
9.2 Heart Rate Handlebar Replacement ......................................................................... 22
9.3 Heart Rate Grip Replacement ................................................................................... 23
9.4 Cup Holder Replacement ........................................................................................... 24
9.5 Console Keypad / Overlay Replacement ................................................................... 25
9.6 Console Mast Removal .............................................................................................. 27
TABLE OF CONTENTS
9.7 Upper Stationary Handlebar Replacement ................................................................ 28
9.8 Lower Stationary Handlebar Replacement ................................................................ 29
9.9 Rear Stabilizer Cover Replacement ........................................................................... 30
9.10 Rear Stabilizer Replacement .................................................................................... 31
9.11 Shrouds Replacement ................................................................................................ 32
9.12 Lower Control Board Replacement ............................................................................ 33
9.13 Generator Belt Replacement...................................................................................... 34
9.14 Generator Replacement ............................................................................................. 35
9.15 Center Axle Set Replacement .................................................................................... 36
9.16 Drive Belt Replacement ............................................................................................ 37
9.17 Drive Axle Set Replacement ...................................................................................... 39
9.18 Pedal Replacement .................................................................................................... 41
9.19 Pedal Belt Replacement ................................................................................................. 42
9.20 Pedal Arm Replacement ................................................................................................. 43
9.21 Battery Replacement ...................................................................................................... 44
9.22 Testing the Stepper ......................................................................................................... 45
CHAPTER 10: STEPPER SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 S3x Stepper Specifications ........................................................................................ 46
10.2 Fasteners and Assembly Tools .................................................................................. 47
10.3 Assembly Instructions ............................................................................................... 48
10.4 Leveling the Stepper .................................................................................................. 52
CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 Software Upgrade Instructions ................................................................................... 53
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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
A serial number plate is located below the bottom of the console mast beneath a rubber boot. There is also a serial number tag on the middle of the main frame pointed towards the floor.
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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 BEFORE GETTING STARTED
The Matrix S3x-02 Stepper is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the stepper.
CHOOSING A SITE
The site should be well lit and well ventilated. Locate the Matrix S3x-02 Stepper on a structurally solid and flat surface. The Stepper should have a clearance of 24" on the back side from the wall or other equipment. This zone is to allow easy access to the Stepper and gives the user an easy exit path from the machine. If the site has a heavy plush carpet, to protect the carpeting and machinery, you should place a rigid plastic base under the unit.
Please do not place the Matrix S3x-02 Stepper in an area of high humidity, such as the vicinity of a steam room, indoor pool, or sauna. Exposure to intensive water vapor or chlorine could adversely affect the electronics, as well as other parts of the machine.
2.2 READ AND SAVE THESE INSTRUCTIONS
To ensure your safety and protect the equipment, read all instructions before operating the Matrix S3x-02 Stepper.
To ensure proper use of the Stepper, make sure that all users read this manual. Remind the users that before undertaking any fitness program, they should obtain complete physical examinations from their physicians. If, at any time while exercising, the user experiences dizziness, pain, or shortness of breath, nausea or feels faint, he or she must stop immediately.
* This stepper is only to be used for its intended purpose described in this manual. Do not use attachments that have not been recommended by Matrix.
* Never drop or insert objects into any opening. Keep hands away from moving parts. If the item cannot be reached, contact a Matrix authorized dealer for assistance.
* Never operate the unit if it is damaged, not working properly, when it has been dropped, or has been dropped in water.
* Keep hands and feet clear at all times from moving parts to avoid injury.
* Do not use this product outdoors, near swimming pools or in areas of high humidity.
* Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
* Do not use this product in bare feet. Do not wear shoes with heels, leather soles, cleats, or spikes while exercising.
* Do not remove the side covers. Service should only be done by an authorized service technician.
* Close supervision is necessary when used near children, invalids, or disabled people.
* When the stepper is in use, young children and pets should be kept at least 3 meters / 10 feet away.
* Assemble and operate the stepper on a solid, level surface.
* Never face backward while using the stepper.
* Use the stationary handlebars when mounting or dismounting the stepper.
* Do not wear clothing that might catch on any moving parts of this stepper.
CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and con­sult your physician before continuing.
CAUTION! Any changes or modifications to this equipment could void the product warranty.
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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.3 ELECTRICAL REQUIREMENTS
The Matrix 3x Series Stepper is designed to be self powered, but a minimum of usage must be maintained to keep the battery charged (approximately 6 hours a day). NOTE: If an add on TV (using a bracket) is added to the unit, it must be plugged in, or the TV will not operate correctly. If the Stepper will be plugged in, follow the requirements below.
MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO
All Matrix Steppers require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Quite simply this means that each outlet you plug Steppers into should not have anything else running on that same circuit besides other Steppers (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should not have power to it are the Steppers in question. No lamps, vending machines, fans, sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.
For your safety and Stepper performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23. Your Stepper is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord could void all warranties for this product. Multiple Steppers can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units per 20 Amp dedicated circuit.)
The S3x-02 Stepper saves its battery charge by moving into a shutdown mode whenever STEP FASTER appears on the display. If the user does not maintain a step rate above 35 steps per minute, then a 30 second shutdown process begins. When the battery voltage is low, LOW BATTERY appears on the display if the unit is moving into the shutdown mode. The following situation is the time to recharge the battery:
* If no one has used the unit for an extended period of time, the battery may need recharging.
* The unit continues to function with a low battery, however, user and program information is lost once the user stops.
If the battery must be recharged, use the optional power adapter charging unit. The charger should be connected to the Stepper for a minimum of eight hours to ensure a thorough charge. After a completion of charge, the battery light turns from red into green (see illustration). If LOW BATTERY still appears on the display with a fully charged battery, the battery could be extinct. Please check with an authorized service technician for replacing the battery.
CAUTION
The battery stored inside the unit contains materials hazardous to the environment. Proper disposal of the battery is required by law.
GROUNDING INSTRUCTIONS:
The Matrix Stepper must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The Stepper is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by an electrician.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS 3.2 CHECK FOR DAMAGED PARTS
Preventative maintenance and daily cleaning will prolong the life and look of your Matrix S3x-02 Stepper.
Please read and follow these tips.
* Position the equipment away from direct sunlight. The intense UV light
can cause discoloration on plastics.
* Locate your equipment in an area with cool temperatures and low
humidity.
* Clean with a soft 100% cotton cloth.
* Clean with soap and water or other non-ammonia based all purpose
cleaners.
* Wipe the pedals, console, heart rate grips, and the handlebar clean after
each use.
* Do not pour liquids directly onto your equipment. This can cause dam-
age to the equipment and in some cases electrocution.
** Adjust leveling feet when equipment wobbles or rocks.
* Maintain a clean area around the equipment, free from dust and dirt.
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for a replacement at 866-693-4863 or www.matrixfitness.com.
MAINTAIN ALL EQUIPMENT. Preventative maintenance is the key to smoothly operating equipment. Equipment needs to be inspected at regular intervals. Defective components must be kept out of use until they are repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTIONS
In order to maximize life span, and minimize down time, all Matrix equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done. Some basic tools and supplies will be necessary to perform these tasks which include (but may not be limited to):
* Metric Allen wrenches * #2 Phillips head screwdriver * Adjustable wrench * Torque wrench (capability to read foot lbs and inch lbs) * Lint free cleaning cloths * Teflon based spray lubricant such as "Super Lube" or other Matrix approved products. * Mild water soluble detergent such as "Simple Green" or other Matrix approved products * Vacuum cleaner with an extendable hose and crevasse tool attachment.
You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the latest version will always be available on the Matrix web site at www.matrixfitness.com.
DAILY MAINTENANCE ITEMS
1) Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service.
2) Clean the stepper before and after each use, including: a. Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or any acid based cleaners. Never spray cleaner directly onto the equipment. Always spray cleaner onto a cloth. b. Keep the console display free of fingerprints and salt build up caused by sweat.
WEEKLY MAINTENANCE ITEMS
1) Frequently vacuum the floor beneath the unit to prevent the accumulation of dust and dirt which can affect the smooth operation of the unit.
2) Check the pedals and belts for damage.
3) Check the unit for a low battery charge, recharge if needed.
MONTHLY MAINTENANCE ITEMS
1) Inspect the console, pedals, handlebars, and shrouds for damage.
2) Adjust the leveling feet if equipment rocks or wobbles.
QUARTERLY MAINTENANCE ITEMS
1) Remove the front shrouds and remove the 3 belt pulleys from each side. Clean and lubricate the pulleys (Teflon based lubricant). Then re-assemble the unit.
2) Remove the front shrouds and check the belts for damage, alignment, and proper tension.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
WORKOUT KEYS Simple program view and selection buttons.
GO: One touch Start.
ENTER: To confirm each program setting.
UP / DOWN LEVEL: Easy information and level selection.
UP / DOWN TIME: Easy information and time adjustment.
STOP: Ends workout and shows workout summary data.
COOL DOWN: Puts the Stepper into Cool Down Mode.
TOGGLE DISPLAY: Allows the user to select what information is displayed on each of the 3 windows on the console. Press and hold to enable /
disable scrolling.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 WORKOUT SETUP STEPS - MANUAL
GO - Press to immediately begin a workout. Workout, resistance level, and time will automatically go to default settings. Pressing GO will not
prompt user for age, weight, or level settings.
1) Start pedaling and press the GO key to begin your workout. 2) The display will read 3, 2, 1, Begin and then the program will start.
MANUAL - Manual allows the user to input more information while defining their own workout. Calorie expenditure will be more accurate when
inputting information in Manual than by pressing GO.
1) Start pedaling, press the MANUAL key.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) The display will read 3, 2, 1, Begin and then the program will start.
4.3 WORKOUT SETUP STEPS - LEVEL BASED PROGRAMS
FAT BURN - Fat burn is a level based program that is designed to help users burn fat through various resistance level changes.
ROLLING HILLS - The Rolling Hills program is a level based program that automatically adjusts the resistance level to simulate real
terrain.
INTERVAL TRAINING - The Intervals Training program is a level based program that automatically adjusts the resistance of the machine
from low to high intensity settings at regular intervals.
1) Start pedaling, press the workout button of choice.
2) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
5) The display will read 3, 2, 1, Begin and the program will start.
4.4 WORKOUT SETUP STEPS - USER DEFINED PROGRAMS
RANDOM - There are 20 workout profiles in Random Mode. The profile will change every time random is pressed. Choose the random
workout desire, then start similar to a level based program.
FIT TEST - The Fitness Test measures cardiovascular fitness and provides an estimated sub-maximal VO2 result. It based on power output
according the ACSM standards and was developed by the Cooper Institute (www.cooperinstitute.com).
User RPMs must remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is optional, but provides more data. The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain 60-80 RPM to advance to the next level. The test could take upwards of 30 minutes for very fit individuals. Once the test ends a recovery period (Cool Down) will begin, and the user's results are calculated and displayed. Results are based on the number of stages complete.
Stage Complete: 1 Well Below Average 2 Well Below Average 3 Below Average 4 Below Average 5 Average 6 Average 7 Above Average 8 Above Average 9+ Well Above Average
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.5 WORKOUT SETUP STEPS - HEART RATE CONTROL
TARGET HEART RATE - The Matrix Stepper comes with standard digital contact heart rate sensors and are POLAR telemetry
compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the Stepper will automatically adjust the level based upon the user's heart rate. The heart rate zone is calculated using the following equation: (220-Age)8%=target heart rate zone. The user must wear a POLAR telemetric strap or continually hold onto the contact heart rate grips for this workout.
Locate the metal sensors on the handlebars of the Stepper. Notice that there are two separate pieces of metal on each grip. You must be making contact with both pieces of each grip to get an accurate heart rate reading. You can grab these sensors in any program to view your current heart rate.
1) Start pedaling and press the TARGET HEART RATE key.
2) Select Age by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Target HR Percentage by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
5) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
6) The display will read 3, 2, 1, Begin and the program will start.
Heart Rate Protocols:
- Heart rate is within 10 BPM (beats per minute) of target, upper LED display will show a heart.
- Heart rate is greater or less than 10 BPM of target, resistance level will increase or decrease every 10 seconds.
- Heart rate is greater than 14 BPM of target, resistance level will drop to 30%.
- Heart rate is greater than 10 BPM of target, lower LED will display "WARNING HR ABOVE TARGET".
- Heart rate is greater than 20 BPM of target, the program will immediately end.
4.6 WORKOUT SETUP STEPS - CONSTANT WATTS
CONSTANT WATTS - Constant Watts is a unique program that allows you to vary your cadence or RPM and the machine's resistance will
adjust accordingly to your selected goal. The quicker you stride, the less resistance for the goal selected. The braking system is adjustable in normal programs except for Constant Watts. For the Constant Watts program, the braking is not adjustable.
1) Start pedaling and press the CONSTANT WATTS key.
2) Select desired Watts by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) The display will read 3, 2, 1, Begin and the program will start.
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CHAPTER 5: MANAGER MODE
5.1 USING MANAGER MODE
The Manager's Custom Mode allows the club owner to customize the stepper for the club.
1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit ENTER (Figure A).
2) To scroll through the list of options in Manager Mode, use the UP and DOWN LEVEL keys. Each of the custom settings will show on the display.
3) To select a custom setting, press the ENTER key when the desired setting is shown.
4) To change the value of the setting, use the UP and DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the ENTER key.
6) To exit the setting without saving, press the BACK key.
7) Press and hold the STOP key for 3-5 seconds to return to nor­mal operation.
FIGURE A
5.2 MANAGER MODE OVERVIEW
CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION
Maximum Time 60 min 5 min 99 min Sets the total run time of any program.
Default Time 30 min 5 min Maximum Time
Default Age 30 10 100 Starting age when GO is pressed or when no age is selected
Default User Weight 150 lbs /
68 kg
Accumulated Distance N/A 0 99,999 Miles Total distance for all programs.
Accumulated Time N/A 0 999,999 hours Total time for all programs displayed in hours.
Software Version N/A N/A N/A Current version of console software. Also able to check LCB
Sound Mode On On Off Turns the chime on / off when a button is pressed.
Out of Order Off On Off Locks the machine when out of order.
Gender Male Male Female Determines the gender of the user when not selected during
Language English English English Sets the language for the console. Select between English,
Speed / Distance Mode Mile Mile Kilometer Displays distance in miles or kilometers.
Default Level 1 1 20 Starting resistance when GO is pressed or when no resistance
60 lbs / 27 kg400 lbs / 182 kgWeight used for program calorie expenditure calculations.
Setting
Workout time when GO is pressed or when no time is selected during program set up.
during program set up.
and radio versions if needed.
program set up.
Spanish, German, French, Italian, Portuguese, Finnish, Japanese, Swedish, and Dutch.
is selected during program set up.
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CHAPTER 6: ENGINEERING MODE
6.1 USING ENGINEERING MODE
To enter Engineering Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager appears on the middle LED display. Press the LEVEL UP or DOWN key to scroll to Engineering. Press ENTER to go into Engineering Mode.
CUSTOM SETTING DEFAULT OPTIONS DESCRIPTION
Machine Type S3x H3x, U3x, R3x, E3x, S3x, A3x The machine type should be the
Power Save Time 30 Seconds 30-60 Seconds Power saving time for the self
Pause Time 30 Seconds 15 - 120 Seconds For non self powered frames
Serial Number N/A N/A Serial Number input is available
Sleep Time Off Off or On (1-30 Minutes) If there is no use of the machine
Audio Source Off Off / TV / PC TV / Remote TV Manual setting that sets which
Disable Errors No Yes or No No - Shows A-C class error
Speed Units Mile Mile or Kilometer Set for Mile or Kilometer.
S3x for the Stepper.
powered frame.
only. Not used on this model.
for both the Console and Frame. Use the number keys and UP / DOWN LEVEL keys to enter Engineering Mode. Due to the limited LED characters, 2 layers are used to enter the serial number. First Layer:
- PPPPP V
- PPPPP is the product name.
- V is the version. If the version is A, just leave this blank. Second Layer
- YY MM nnnnn.
- YY is the year (11, 12).
- MM is the month (e.g. 08, 09, 10).
- nnnnn is the actual serial number. Use the UP / DOWN LEVEL keys to navigate the layers and the number keys to input the serial number. The product name is dependent on the Machine Type setting. For example, the console is EP603 with ver. A and the manufactured date is 2011.08 with 98765. The frame is CS11 with ver. A and the manufactured date is 2011.06 with 12345. Their serial numbers are: Console SN: EP603 1rst layer, 110898765 2nd layer. Frame SN: CS11 1rst layer, 110612345 2nd layer.
over a period of time, the console LEDs will turn off (go into sleep mode). This is for AC powered units only.
outside TV will have audio through the console audio ports.
codes. Yes - Shows only C class error codes.
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CHAPTER 7: SERVICE MODE
7.1 USING SERVICE MODE
To enter Service Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager Mode appears on the middle LED display. Press the LEVEL UP or DOWN key to scroll to Service Mode. Press ENTER to go into Service Mode.
CODE DEFAULT OPTIONS DESCRIPTION
Service 1 Display Test Press the ENTER key repeatedly
Service 2 Keypad Test Press any key and the display
Service 3 Distance / Time Distance:
Mile 0 - 99999 Kilometer 0 - 160898 Time: 0 - 999999
Service 4 CSafe / RF Test Press the ENTER key to test
Service 5 Error Log Shows the last 10 errors. Press
Service 6 Set Date / Time Press the LEVEL keys to move
Service 7 Export and Import Parameter Export Parameter - Export all
to check each set of LEDs on the display sequentially.
should show the corresponding message.
Manually sets the Accumulated Distance and Time.
CSAFE. Press the ENTER key again to test the RF.
and LEVEL UP and DOWN for 3 seconds to clear the errors.
cursor, the number keys to set date / time, and the ENTER key to save.
parameters to a USB device. Import Parameter 1 - Imports the engineer parameters to a USB device except serial number, accumulated distance and time. Import Parameter 2 - Imports the engineer parameters to a USB device including serial number, accumulated distance and time.
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8.1 ELECTRICAL DIAGRAMS
CHAPTER 8: TROUBLESHOOTING
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CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES ON THE CONSOLE
CODE CLASS DESCRIPTION SOLUTION
0x0441 B When the UCB implements
a command, the LCB is not receiving this command.
0x02AB C Machine type error. Set the correct machine type in
0x02B3 C Resistance type error. Set the correct machine type in
0x04A0 C Digital Communication Failure.
LCB has no return message for the UCB for 3 seconds.
0x0201 A Low voltage on the battery
(voltage under 11.2V).
0x0247 B LCB failed (memory write error /
feedback ADC error).
0x0248 B Battery failure or disconnection
(Voltage under 8V or over 15V).
Check the machine type in Engineering Mode. Check the console cable connections at the UCB and LCB.
Engineering Mode.
Engineering Mode.
Check the console cable connections at the UCB and LCB. Replace the UCB or LCB as needed.
Charge the battery by running or by plugging in the AC adapter.
Replace the LCB.
Check the wire connections at the battery. Replace the battery.
CLASS C ERRORS WILL DISPLAY ON THE CONSOLE.
CLASS A OR B ERRORS WILL ONLY DISPLAY IN SERVICE MODE 5.
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CHAPTER 8: TROUBLESHOOTING
8.3 LCB LED INDICATORS
LED INDICATOR DESCRIPTION
LED 1 RPM (AC Plug In).
LED 2 +5V
LED 3 +15V
LED 4 Bus Voltage
LED 5 RPM (Generator).
LED 6 Status 1 (Program operation).
LED 7 Status 2 (Resistance value in middle 1/2 VCC).
LED 8 Status 3 (Digital Communication).
LED 9 +12V (Console Power).
WITHOUT AC PLUG - NORMAL
LED 2 - LED 9 - On. LED 1 - Off (No AC plug detected). LED 5 - On (Generator power detected),
WITH AC PLUG - NORMAL
LED 2 - LED 9 - On. LED 1 - On (AC plug detected). LED 5 - Off (No Generator power detected).
LED 1
LED 5
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CHAPTER 8: TROUBLESHOOTING
8.4 TROUBLESHOOTING - DISPLAY ISSUES
NO DISPLAY ON THE CONSOLE OR THE DISPLAY IS DIM WHEN RUNNING
LED 1
LED 9
LED 5
LED 8
SYMPTOM: The console will not power up or the display is dim.
CHECK POINT POSSIBLE ISSUE SOLUTION
LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB.
If LED 1 is OFF. No AC power cord plugged in. Normal for an non-powered unit.
If LED 5 is OFF. Generator has no RPM output. Normal for a powered unit. If non-powered
If LED 8 is OFF. Bad communication between UCB and LCB. Reconnect the console cable at the LCB and
If LED 9 is OFF. LCB is not providing 12V power to the UCB. Replace the LCB.
and issue is still present, replace the generator.
UCB and check for kinks.
SOLUTION IF LEDS ARE NORMAL:
1) If the LEDs are lit normally, replace the UCB and console cable.
2) if the issue is still present after the UCB and console cable are replaced, replace the LCB.
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CHAPTER 8: TROUBLESHOOTING
8.5 TROUBLESHOOTING - ERROR 0x04A0
ERROR 0x04A0 (DIGITAL COMMUNICATION FAILURE)
LED 1
LED 8
SYMPTOM: Error code 0x04A0 is displayed on the console.
CHECK POINT POSSIBLE ISSUE SOLUTION
LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB.
If LED1 is OFF. No AC power cord plugged in. Normal for an non-powered unit.
If LED 8 is OFF. Bad communication between UCB and LCB. Reconnect the console cable at the LCB and
UCB and check for kinks.
SOLUTION IF LEDS ARE NORMAL:
1) If the LEDs are lit normally, replace the UCB and console cable.
2) if the issue is still present after the UCB and console cable are replaced, replace the LCB.
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CHAPTER 8: TROUBLESHOOTING
8.6 TROUBLESHOOTING - NOISE ISSUES
ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPOND
POSSIBLE CAUSES:
1) The keypad connection ribbon cable has not been plugged in correctly.
2) The keypad is damaged.
3) The UCB is damaged.
SOLUTION:
1) Perform a keypad test in Service Mode: a. Press and hold both the UP and DOWN LEVEL keys until Manager Mode appears on the display. b. Use the UP and DOWN LEVEL keys to scroll to Service Mode 5 and press ENTER. c. Test the affected keypad. If the keypad works in the keypad test it may not be a functioning key in the program used for testing it.
2) Check the connections of the keypad at the UCB. a. Remove the console from the console mast. b. Remove the 6 screws holding the back of the console to the front (Figure A). c. Inspect the keypad ribbon cable connection at the UCB (Figure B). d. Even if the keypad ribbon cable appears to be connected correctly, unplug and re-seat the cable, then retest.
3) Replace the affected keypad.
4) Replace the UCB.
FIGURE A FIGURE B
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