This Rower is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the MATRIX
Rower.
Use the Rower for its intended purpose as described in this manual. Do not use attachments that have not been recommended by the
manufacturer.
Never drop or insert any object into any opening in the product. If an object should drop inside, carefully retrieve it while the unit is not in use. If
the item cannot be reached, contact Matrix Fitness or authorized dealers.
Never operate the Rower if it is not working properly, or if it has been damaged or immersed in water. Return it to Matrix Fitness or authorized
dealers for examination and repair.
Keep hands and feet clear at all times from moving parts to avoid injury.
Do not reach into, or underneath the unit, and do not tip the unit on its side during operation.
Do not use the Matrix Rower outdoors, near swimming pools or in areas of high humidity.
Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
Do not remove the side shrouds. Service should only be done by an authorized service technician.
Close supervision is necessary when used near children, invalids or disabled people.
When the Rower is in use, young children and pets should be kept at least three meters / ten feet away.
Assemble and operate the unit on a solid, level surface. Place the unit at least one meter / three feet of clearance from any obstructions, including
walls and furniture.
Do not wear any clothing that might catch on any moving parts of this Rower.
Place handle in hooks before letting go.
Do not let handle fly into console bracket.
Perform proper maintenance as described in the Maintenance section of this manual.
CAUTION: If you experience chest pain, nausea, dizziness or shortness of breath, STOP exercising immediately and consult a physician
before continuing.
CAUTION: Any changes or modifications to this equipment could void the product warranty.
2.2 LOCATING THE UNIT
LOCATION OF THE UNIT
Place the equipment on a level and stable surface away from direct sunlight. The intense
UV light can cause discoloration on the plastics. Locate your equipment in an area with
cool temperatures and low humidity. Ensure a minimum clearance width of 0.6 meters (24”)
for access to and passage around MATRIX equipment. Please note, 0.91 meters (36”) is
the ADA recommended clearance width for individuals in wheelchairs. Do not place the
equipment in any area that will block any vent or air openings. The equipment should not be
located in a garage, covered patio, near water or outdoors.
Store the vertical unit on a solid and level surface.
0.6 m
2 ft
0.6 m 2 ft
0.6 m
2 ft
0.6 m 2 ft
2
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.3 BEFORE GETTING STARTED
GETTING STARTED
Read the Owner’s Manual before setting up the Matrix Rower. Place the unit where it will be used before beginning the setup procedure.
CHOOSING A LOCATION
The site should be well-lit and well-ventilated. Place the Rower on a structurally solid at surface and kept a few feet from the wall or any equipment.
If the site has a heavy plush carpet, to protect the carpeting and machinery, you should place a rigid plastic base under the unit.
Please do not place the Rower in an area of high humidity, such as the vicinity of a steam room, indoor pool, or sauna. Exposure to intensive water
vapour or chlorine could adversely affect the electronics, as well as other parts of the machine.
BEFORE YOUR FIRST ROW
Consult your physician. Be sure that it is not dangerous for you to undertake a strenuous exercise program.
Improper technique such as extreme layback or jumping off the seat can result in injury.
Start each workout with several minutes of easy rowing for a warm-up.
Start your exercise program gradually. Row no more than 5 minutes the rst day to let your body adjust to the new exercise.
Gradually increase your rowing time and intensity over the rst two weeks. Do not row at full power until you are
comfortable with the technique and have rowed for at least a week. Like any physical activity, if you increase the volume
and intensity too rapidly, fail to warm up properly, or use poor technique, you will increase the risk of injury.
The best resistance setting for a great cardiovascular workout is in the range of 3-5. Rowing with the resistance setting too
high can be detrimental to your training program because it may reduce your output and increase your risk of injury.
Aim for a stroke rate (spm) of between 24 and 30 spm (strokes per minute).
3
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 CARE AND MAINTENANCE INSTRUCTION
DO NOT use any equipment that is damaged and or has worn or broken parts. Use only replacement parts supplied by your country’s local
MATRIX dealer.
MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for any reason. They contain important information. If unreadable or missing,
contact your MATRIX dealer for a replacement.
MAINTAIN ALL EQUIPMENT: Preventative maintenance is the key to smooth operating equipment as well as keeping your liability to a
minimum. Equipment needs to be inspected at regular intervals.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. MATRIX dealers will
provide service and maintenance training at our corporate facility upon request.
DAILY MAINTENANCE ITEMS
Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service. If you notice any of
these, obtain service.
Matrix Fitness recommends the Rower be cleaned before and after each workout. The following daily maintenance tips will keep your unit
operating at peak performance:
Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or acid-based
cleaners.
Keep the display console free of fingerprints and salt build-up caused by sweat.
Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation of the unit.
Check for dust inside flywheel with flashlight.
QUARTERLY MAINTENANCE ITEM
Inspect rope for damage, wear, frays and inspect crimp under rubber collar, replace if suspect.
4
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
Quick Distance Button
Quick Timer Button
Menu & Back Button
Up Button
Down Button
Enter
5
CHAPTER 5: MANAGER MODE
5.1 USING MANAGER MODE
The Manager's Custom Mode allows the club owner to customize the Rower for the club.
1) To enter Special Mode, please hold the "Up & Down" on the function keypad. Manager Mode will appear on the display (Figure A).
2) To scroll through the list of options in Manager Mode, use the button UP and DOWN keys. Each of the custom settings will show on the
display.
3) To select a custom setting, press the ENTER key when the desired setting is shown.
4) To change the value of the setting, use the button UP and DOWN keys.
5) To confirm and save the value of the setting, press the ENTER key.
6) To exit the setting without saving, press the BACK key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
6
FIGURE A
CHAPTER 5: MANAGER MODE
5.2 MANAGER MODE OVERVIEW
GroupItem1Item2Default Value Values/RangeUnitNotes
Maximum Time
Default Time
Workouts
User
Unit
Software
General
LanguageDefault Language
Machine
LCD
Sleep Time15 sec ~ 5 Min
Pause Time
Default Distance
Age
Weight
Default Height
Gender
--
Version
UpdateUCB
Accumulate Distance
Accumulate Time
Accumulate Stroke
Type
Serial Number
Out of Order
Backlight off
BrightnessLevel 1~10
ContrastLevel 1~20
-
-
-
-
-
-
-
-
Bootload
UCB
Language
Language
-
-
-
-
-----
Console
Frame
-
-
-
304~99Minutes
2020 Second ~ MAXMinutes
2:00
200050 ~ 50000meter
3010-100
150lb/68kg50lb/23kg ~
175cm/5’09’102cm/3’04” ~
MaleMale/Female
MetricMetric/Imperial
0:30/1:00/2:00
/3:00/4:00/5:00
400lb/182kg
229cm/7’06”
Minutes : Second
--
-
-
--
--
----
----
----
----
----
00~999999999
00~999999
00~999999999
English, Spanish,
Portuguese,
English
Prefix+(Type)
+YYMM00000
Prefix+(Type)
+YYMM00000
OFFON/OFF
30 Second10 sec ~ 1 Min
German, Italian,
French, Dutch,
Chinese(T),
Chinese(S), Polski
YY-MM-xxxxx
YY-MM-xxxxx
-
--
--
-
-
--
--
-
----
----
15 Second15 sec ~ 5 MinMinute
After x seconds (see black
light), the console should
turn off the backlight.
Default as kg
Default as cm
Mile/Km
List out languages, UP/DN
for select, enter for confirm
Type: B~Z (A not display)
Based on Hardware, should
turn it off when there is no
RPM detected for those
-
-
-
-
-
7
CHAPTER 6: ENGINEERING MODE
6.1 ENGINEERING MODE OVERVIEW
GroupItem1Item2Default ValueValues/RangeUnitNotes
CalibrateCalibrateN/AN/AN/AN/AN/A
Error CodesDisable/Enable
Watt
Formula
Formula 1
Formula 2
-
-
DisableDisable/Enable
Formula 1
Formula 1
Formula 2
--
-
Formula 1: without string watts,
Formula 2: with string watts
8
CHAPTER 7: SERVICE MODE/TEST MODE
7.1 SERVICE MODE OVERVIEW
GroupItem1Item2Default ValueValues/RangeUnitNotes
Accumulate
Distance
Time
Export from USB
Configuration
Import from USB
Factory DefaultReset
-
-
----
----
----
Current Value0~999999
Current Value0~999999
-
-
Export the console default date to USB
Import the console default date from
System come back to Factory Default
Mile/Km
Hour
USB
9
CHAPTER 7: SERVICE MODE/TEST MODE
7.2 TEST MODE OVERVIEW
GroupItem1Item2Default ValueValues/RangeUnitNotes
DisplayManual
KeypadAuto
Generator
-----
Line ; Black/
White
Line ; Black/
White
---
---
Screen test
Auto Screen test
Press any key to test –
Press menu 2x to exit
Heart Rate
Battery
LCD
-----
-----
BacklightOff, levels
Contrastlevels
---
---
Row to test RPMs
Heart Rate Test
Console Battery Voltage
Adjust Console Backlight
10
8.1 ELECTRICAL DIAGRAMS
CHAPTER 8: TROUBLESHOOTING
ROWER-02 ELECTRICAL BLOCK DIAGRAM
11
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
CONSOLE PWR EXT WIRE
PROCESS RECEIVER SET
GENERATOR WIRE
12
CHAPTER 8: TROUBLESHOOTING
8.2 TROUBLESHOOTING - ROW FOR CHARGING
Row for Charging
1) SYMPTOM:
Press any key on console, when the display shows "Row for charging", it means Battery Voltage is low, under 3.3V (Figure A).
2) SOLUTION:
1) Please row the machine to charge the console battery for 30 minutes.
2) Replace the battery (Figure B).
FIGURE AFIGURE B
13
CHAPTER 8: TROUBLESHOOTING
8.3 TROUBLESHOOTING - CONSOLE NO POWER
Console No Power
1) SYMPTOM:
Console doesn’t light after pulling the handlebar.
2) SOLUTION:
1) Pull the handlebar and check if there’s DC Voltage output from the PWR EXT Wire pin 2 (+12v) & pin 3 (GND) - Figure A.
1.1 Yes, console damage, replace console.
1.2 No, follow next step.
2) Please use the electric meter to check the Generator 3 points (R/T/S) and see if there’s data whether between 2.53 ~ 2.07Ω (Figure B).
2.1 Yes, replace power control board.
2.2 No, replace Generator.
FIGURE AFIGURE B
14
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.1 RECEIVER SET REPLACEMENT
1) Upright the machine (Figure A).
2) Remove the 3 screws holding rail set to the frame (Figure B).
FIGURE A
3) Remove the one screw holding end cover to the rail (Figure C).
4) Remove the 2 screws holding Receiver Set to the rail (Figure D).
FIGURE C
FIGURE B
FIGURE D
15
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.1 RECEIVER SET REPLACEMENT - CONTINUED
5) Cut off the cable tie (Figure E).
6) Tie the wire on damaged Receiver Set (When you pull out Receiver Set, the wire will be inside the rail. It will be easier to replace new
Receiver Set) - Figure F.
FIGURE E
7) Take off the damage Receiver Set (Figure G).
FIGURE F
FIGURE G
16
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.2 GENERATOR REPLACEMENT
1) Remove the 3 screws holding right covert to the frame (Figure A).
2) Remove the 2 screws and wire holding generator to the frame (Figure B).
FIGURE A
3) When replacing new generator, please make sure the belt is on the generator plastic wheel (Figure C).
4) The screw needs to be at the left side of the hole to make sure the belt is tight (Figure D).
FIGURE C
FIGURE B
FIGURE D
17
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.3 ECB REPLACEMENT
1) Remove the 3 screws holding right covert to the frame (Figure A).
2) Remove the 3 screws holding left covert to the frame (Figure B).
FIGURE A
3) Remove the spring (Figure C).
4) Remove the 2 screws holding the ECB to the frame (Figure D).
FIGURE C
5) Remove the tension wire (Figure E).
6) Before fixing the 2 screws of ECB, please make sure the flywheel is in middle of the 2 magnets (Figure F).
FIGURE B
FIGURE D
FIGURE E
18
FIGURE F
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.3 ECB REPLACEMENT - CONTINUED
7) Install the tension wire (Figure G). Note: Don't fix the tension wire to the frame at this time.
8) Install the spring (Figure H).
FIGURE G
9) Insert φ8 rod through the hole of ECB to touch the flywheel (Figure I).
10) Adjust Tension level to the first paragraph (Figure J).
FIGURE I
11) Adjust the tightness of the cable (Figure K).
FIGURE H
FIGURE J
FIGURE K
19
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.4 TENSION CONTROL REPLACEMENT
1) Refer to 9.3.1 and 9.3.2 to remove the covers.
2) Remove the spring (Figure A).
3) Turn the cover to left and it will be removed (Figure B).
FIGURE A
4) Remove the 2 screws holding tension knob to the frame (Figure C).
5) Remove the tension knob (Figure D).
FIGURE C
FIGURE B
FIGURE D
20
CHAPTER 10: PARTS REPLACEMENT GUIDE
9.4 TENSION REPLACEMENT - CONTINUED
6) Remove the 4 screws holding front frame cover to the frame (Figure E).
7) Cut off the 2 cable tie (Figure F).
FIGURE E
8) Remove the tension wire (Figure G).
9) Remove the one screw holding tension wire to the frame (Figure H).
FIGURE G
10) When reinstalling the tension knob, please make sure the yellow mark at the left side (Figure I).
11) Install the tension wire (Figure J). Note: Don’t fix the tension wire to the frame at this time.
FIGURE F
FIGURE H
FIGURE JFIGURE I
21
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.4 TENSION REPLACEMENT - CONTINUED
12) Install the spring (Figure K).
13) Insert φ8 rod through the hole of ECB to touch the flywheel (Figure L).
FIGURE K
14) Adjust Tension level to the first paragraph (Figure M).
15) Adjust the tightness of the cable (Figure N).
FIGURE M
FIGURE L
FIGURE N
22
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.5 SPIRAL SPRING SET REPLACEMENT
1) Refer to 9.3.1 and 9.3.2 to remove the covers.
2) Remove the 3 screws holding Left/Right spiral spring to the frame (Figure A). Note: Be careful when these 3 screws are released. The spiral
spring will rotate.
3) Insert a pointed screwdriver into the screw holes on Left/Right spiral spring and follow the direction of rotation indicated by 2½ (Figure B).
FIGURE A
FIGURE B
23
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.6 BELT PULLEY SET REPLACEMENT
1) Remove the Left/Right spiral spring as outlined in Section 9.5.
2) Remove the belt (Figure A). Note: This is a flexonic belt. Remove the flexonic belt by walking it off the side of the pulley.
3) Remove the grip (Figure B).
FIGURE A
4) Remove the rope rubber (Figure C).
5) Remove the 6 screws holding Left/Right belt pulley set to the frame (Figure D).
FIGURE C
FIGURE B
FIGURE D
24
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.6 BELT PULLEY SET REPLACEMENT - CONTINUED
6) When the belt pulley set is fixed, put
Note:
6-1 The belt installation tool part number: 0000093786.
6-2 If there’s no belt installation tool, please use 3 pcs cable tie to fix the pulley and belt (Figure F).
hand.
7) Install the grip and make sure grip wire is tight (Figure G).
8) Insert a pointed screwdriver into the screw holes on Left/Right spiral spring and follow the direction of rotation indicated by 2½ (Figure H).
6-3 Rotate the pulley at least 3 full rotations to insure that the belt is centered. You may need to slowly help walk the belt into place by
FI
GURE E
the belt installation tool on the pulley, turn the pulley until the belt is installed (Figure E).
FIGURE F
FIGURE G
FIGURE H
25
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.7 FLY WHEEL SET REPLACEMENT
1) Remove the ECB set as outlined in Section 9.3.
2) Remove the 2 screws holding tension wire plate to the frame (Figure A).
3) Remove the 2 screws holding generator plate to the frame (Figure B).
FIGURE A
4) Remover the belt and 2 nuts holding fly wheel set to the frame (Figure C).
5) Take off the fly wheel set (Figure D).
FIGURE C
FIGURE B
FIGURE D
26
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.7 FLY WHEEL SET REPLACEMENT - CONTINUED
6) Tighten the fly wheel screws to 400kgf-cm (Figure E).
FIGURE E
7) When the belt pulley set is fixed, put the belt installation tool on the pulley, turn the pulley until the belt is installed (Figure F & G).
Note: Please refer to 9.6 for installation steps.
FIGURE F
8) Install the ECB set as outlined in Section 9.3 (Figure H).
FIGURE G
FIGURE H
27
CHAPTER 10: ROWER-02 SPECIFICATIONS AND ASSEMBLY GUIDE
* Ensure a minimum clearance width of 0.6 meters (24”) for access to and
passage around MATRIX equipment. Please note, 0.91 meters (36”) is
the ADA recommended clearance width for individuals in wheelchairs.
Product specications are subject to change without notice.
10.2 FASTENERS AND ASSEMBLY TOOLS
TOOLS REQUIRED FOR ASSEMBLY (not included)
4MM L-Shaped Allen WrenchPhillips Screwdriver
5MM L-Shaped Allen Wrench13MM Open-End Wrench
6MM L-Shaped Allen Wrench14MM Open-End Wrench
8MM L-Shaped Allen Wrench17MM Open-End Wrench
If any items are missing please contact your country’s local MATRIX dealer for assistance.
0 mm10203040506070809010011012 0130
28
CHAPTER 10: ROWER-02 SPECIFICATIONS AND ASSEMBLY GUIDE
A
B
C
E
F
G
D
H
10.3 ASSEMBLY INSTRUCTIONS
STEP 1STEP 2
Orange Hardware Pack
DescriptionQty
A
Flat Washer
B
Bolt
C
Arc Washer
Note:
Tighten hardware from step 1
using the Torque Value:
24.5 Nm / 18 ft-lb
2
4
2
Pre-installed Hardware
DescriptionQty
D
Flat Washer
E
Stopper Left
F
Stopper Right
G
Bushing
H
Bolt
Note:
Tighten hardware from step 2
using the Torque Value:
24.5 Nm / 18 ft-lb
2
1
1
2
2
29
CHAPTER 10: ROWER-02 SPECIFICATIONS AND ASSEMBLY GUIDE
I
10.3 ASSEMBLY INSTRUCTIONS - CONTINUED
STEP 3
White Hardware Pack
DescriptionQty
IBolt6
Note:
Tighten hardware from step 3
using the Torque Value:
24.5 Nm / 18 ft-lb
STEP 4
30
CHAPTER 10: ROWER-02 SPECIFICATIONS AND ASSEMBLY GUIDE
K
M
J
L
N
10.3 ASSEMBLY INSTRUCTIONS - CONTINUED
STEP 5
Red Hardware Pack
DescriptionQty
J
Bolt
K
Flat Washer
L
Nut
M
Arc Washer
Note:
Tighten hardware from step 5
using the Torque Value:
39.2 Nm / 29 ft-lb
3
2
1
2
STEP 6
Black Hardware Pack
DescriptionQty
N Bolt2
ASSEMBLY
COMPLETE!
Rotate console
mast up 30 degrees
31
CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 SOFTWARE UPGRADE INSTRUCTIONS
1. Create a file on the USB flash drive which will be used. The folders should be MATRIX\FW\UCB (create a folder called MATRIX, then a folder
in MATRIX called FW, then a folder in FW called UCB .
2. Copy the software files into the UCB folder on the USB flash drive (the access should read \MATRIX\FW\UCB (Figure A).
3. Insert the USB flash drive into the USB port on the console (Figure B).
4. Enter Manager Mode by pressing and holding the LEVEL UP and DOWN keys simultaneously (Figure C).
5. Please follow below step from Figure (See Figure D ~ H) to update the software.