Matrix Retail E50, Retail E30 Service Manual

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E30 and E50

Service Manual

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Matrix Retail E50 Matrix Retail E30

Specification

Production Browse

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Contents

CHAPTER 1: SERIAL NUMBER LOCATION………………………………………………………………..4

CHAPTER 2: TROUBLESHOOTING

2.1 Electrical Diagram…………………………………………………………………………………………...5

2.2 Board Connector Location …………………………………………………………………………………..6

2.3 Error Code Summary ………………………………………………………………………………………...8

2.4 Troubleshooting

2.4.1 Console Does Not Light up……………………………………………………………………………....9

2.4.2 Speed Does Not Display...……………………………………………………………………………….10

2.4.3 Heart Rate Issues………………………………………………………………………………………..11

2.4.4 Quick Key Issues ...………………….…………………………………………………………….. …..12

2.4.5 Noise Issues…………………………………………………………………………………………………………………………….13

2.4.6 No Resistance Or Incorrect Resistance……………………………………………………………….14

CHAPTER 3: PART REPLACEMENT GUIDE

3.1 Console Replacement…………………………………………………………………………………………………………………..16

3.2 Heart Rate Grip and Quick key Replacement……………………………………………………………………………....18

3.3 Cup Holder Replacement……………………………………………………………………………………………………………..19

3.4 Console Mast Replacement………………………………………………………………………………………………………….20

3.5 Handle Bar Replacement……………………………………………………………………………………………………………..21

3.6 Link Arm Replacement……… …………………………………………………………………………..22

3.7 Side Cover Replacement …………………………………………………………………………………………………………..…23

3.8 ECB Motor Board Replacement …………………………………………………………………………………………………..24

3.9 LCB board Replacement…..…………………..……………………………………………………… ..25

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CHAPTER 1: Serial Number Location

1.1 Serial Number Location

MATRIX E30/E50 EP FRAME

SERIAL NUMBER

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CHAPTER 2: Troubleshooting

2.1 ELECTRICAL DIAGRAM

E30 Frame: (Fig.1)

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E50 Frame (Fig.2)

7

(Fig-1)

CHAPTER 2: Troubleshooting

2.2. Board Connector Instruction:

2.2.1 ECB (E30):

ECB (Fig-1)

CN1 Speed sensor connection

CN2 Power adaptor connection

CN3 Console connection

2.2.2 Lower Control Board Connections

LCB (Fig-2)

Fig-2

AC1&AC2

JP1

JP02

JP03

AC power line input

LCB to console

Speed sensor

Resistance control

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2.3 Error Code Summaries:

Code Description Symptom Solution

1 CONSOLE DOES NOT LIGHT

UP

A .The power switch is in the on position, but

the console will not turn on.

b. The console is damaged or the console

cable is not connected properly.

c. Connection to the terminals on the lower

control board or console.

d. The lower control board is damaged and

does not output voltage.(E50)

e. The power adaptor is damage. (E30)

See section

2.4.1

2 SPEED DOES NOT DISPLAY The speed value does not display on console. 2.4.2

3 HEART RATE ISSUES A .Power contact between the user and HR

grips or HR strap.

b. The HR strap is at a low battery status.

c. The HR strap is damaged.

d. The HR grips are damaged.

e. The HR cannot display value.

2.4.3

4 QUICK KEY ISSUES a. No contact between keypad and overlay.

b. Keypad malfunction.

c. No contact between Keypad to console.

2.4.4

5 NOISE ISSUES Slapping / squeaking sound with each

footstep.

2.4.5

6 NO RESISTANCE OR

INCORRECT RESISTANCE

a. The resistance does not change.

b. The resistance is reversed or too heavy.

c. The keypad is damaged.

d. The console cable is either not connected

to the console or LCB or is damage.

e. The ECB is damaged.

2.4.6