Matrix R5x-04 Service Manual

SERVICE MANUAL
R5X-04 BIKE
TABLE OF CONTENTS
CHAPTER 1: SERIAL NUMBER LOCATION ................................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Read and Save These Instructions ........................................................................... 3
2.2 Electrical Requirements ............................................................................................ 4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips ................................................................................... 5
3.2 Check for Damaged Parts ......................................................................................... 5
3.3 Care and Maintenance Instructions .......................................................................... 6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description .................................................................................................. 7
4.2 Workout Setup Steps - Manual .................................................................................. 8
4.3 Workout Setup Steps - Fat Burn ................................................................................ 8
4.4 Workout Setup Steps - Level Based .......................................................................... 8
4.5 Workout Setup Steps - Fitness Test ........................................................................... 9
CHAPTER 5: MANAGER MODE
5.1 Using Manager Mode ................................................................................................ 11
5.2 Manager Mode Overview ........................................................................................... 11
8.7 Troubleshooting - Error 0248 ..................................................................................... 23
CHAPTER 6: ENGINEERING MODE
CHAPTER 7: SERVICE MODE
CHAPTER 8: TROUBLESHOOTING
CHAPTER 9: PART REPLACEMENT GUIDE
TABLE OF CONTENTS
9.5 Console Mast Replacement ............................................................................................ 37
9.6 Seat Pad Replacement ................................................................................................... 38
9.7 Back Pad Replacement .................................................................................................. 39
9.8 HR Handlebar Replacement ........................................................................................... 40
9.9 HR Grips Replacement ................................................................................................... 41
9.10 Upper Seat Frame Replacement ................................................................................... 42
9.11 Lower Seat Frame Replacement .................................................................................... 43
9.12 Seat Adjustment Handle Replacement ........................................................................... 45
9.13 Rear Shrouds Replacement ........................................................................................... 46
9.14 Pedal Replacement ........................................................................................................ 47
9.15 Front Shroud Replacement ............................................................................................. 48
9.16 Lower Control Board Replacement ................................................................................ 49
9.17 Battery Replacement ...................................................................................................... 50
9.18 Drive Belt Replacement .................................................................................................. 51
9.19 Generator Belt Replacement .......................................................................................... 52
9.20 Generator Replacement .................................................................................................. 53
9.21 Pulley Axle Set Replacement.......................................................................................... 54
9.22 Crank Axle Set Replacement .......................................................................................... 56
9.23 Testing the Bike ............................................................................................................... 57
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
CHAPTER 11: SOFTWARE UPGRADE GUIDE
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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
A serial number plate is located below the bottom of the console mast beneath a rubber boot. There is also a serial number tag on the middle of the main frame pointed towards the floor.
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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
CONSOLE SERIAL NUMBER LOCATION
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SN # PLACEMENT
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 READ AND SAVE THESE INSTRUCTIONS
To ensure your safety and protect the equipment, read all instructions before operating the MATRIX R5x-04 Bike.
To ensure proper use of the Matrix R5x-04 Bike, make sure that all users read this manual. Remind the users that before undertaking any fitness program, they should obtain complete physical examinations from their physicians. If, at any time while exercising, the user experiences dizziness, pain, or shortness of breath, nausea or feels faint, he or she must stop immediately.
* This bike is only to be used for its intended purpose described in this manual. Do not use attachments that have not been recom­mended by Matrix.
* Never drop or insert objects into any opening. Keep hands away from moving parts. If the item cannot be reached, contact a Matrix authorized dealer for assistance.
* Never operate the unit if it is damaged, not working properly, when it has been dropped, or has been dropped in water.
* Keep hands and feet clear at all times from moving parts to avoid injury.
* Do not use this product outdoors, near swimming pools or in areas of high humidity.
* Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
* Do not use this product in bare feet. Do not wear shoes with heels, leather soles, cleats, or spikes while exercising.
CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and con sult your physician before continuing.
CAUTION! Any changes or modifications to this equipment could void the product warranty.
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* Do not remove the side covers. Service should only be done by an authorized service technician.
* Close supervision is necessary when used near children, invalids, or disabled people.
* When the bike is in use, young children and pets should be kept at least 3 meters / 10 feet away.
* Assemble and operate the bike on a solid, level surface.
* Never face backward while using the Matrix R5x-04 Bike.
* Use the stationary handlebars when mounting or dismounting the bike.
* Do not wear clothing that might catch on any moving parts of this bike.
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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.2 ELECTRICAL REQUIREMENTS
The Matrix 5x Series Recumbent Bike is designed to be self powered. NOTE: If an add on TV (using a bracket) is added to the unit, it must be plugged in, or the TV will not operate correctly. If the Bike will be plugged in, follow the requirements below.
MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO
All Matrix Bikes require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Quite simply this means that each outlet you plug Bikes into should not have anything else running on that same circuit besides other Bikes (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should not have power to it are the Bikes in question. No lamps, vending machines, fans, sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.
For your safety and Bike performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23. Your Bike is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord could void all warranties for this product. Multiple Bikes can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units per 20 Amp dedicated circuit.)
GROUNDING INSTRUCTIONS:
The Matrix R5x-04 Recumbent Bike must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The Bike is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by an electrician.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly
scheduled cleaning.
YOU WILL NEED:
- Mild dish soap and water mixture in a spray bottle (10:1 water to soap ratio).
- Lint free 100% cotton cleaning cloths or Microfiber cleaning cloths.
- Vacuum / Shop Vac with extendable hose and soft brush attachment.
- Corrosion Block (available from Matrix - part # ZMS4001374).
DAILY:
1. Wipe down the unit after each use with a mild dish soap and water mixture. NOTE: Spray the soap / water mixture onto the cloth. NEVER spray directly onto the equipment. We recommend that you do NOT allow customers to use spray bottles to clean the equipment. If the cleaner is sprayed directly on the equipment or over spray is present, it may cause your equipment to rust and / or cause damage to con sole overlays.
2. With a clean dry 100% lint free cloth and water / soap mixture, wipe any dust or dirt from the out of the seat wheel track (Figure A).
WEEKLY:
1. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire frame so it is free of dust, dirt, and sweat.
2. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire console area including the hand grips and hand rails.
MONTHLY:
1. Vacuum under and around the Bike. If you need to move it, unplug the unit first.
2. Remove the shrouds and use a vacuum to remove any dust or dirt built up under the covers. NOTE: Be careful not to damage or unplug any of the wiring.
3. Apply Corrosion Block to the metal part of the iPod cable.
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3.2 CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing,
contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key to smooth operating equipment. Equipment needs to be inspected at regular intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
FIGURE A
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTIONS
In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done. Some basic tools and supplies will be necessary to perform these tasks which include (but may not be limited to):
* Metric Allen wrenches * #2 Phillips head screwdriver * Adjustable wrench * Commercial Pedal wrench (available from Matrix - part # ZMS4001254)
You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the latest version will always be available on the Matrix web site at www.matrixfitness.com.
DAILY MAINTENANCE ITEMS
1) Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service.
2) Attempt to wobble the unit from side to side and front to back. Level if needed (see Section 10.5).
WEEKLY MAINTENANCE ITEMS
1) Check the pedal straps for damage.
2) Clean the grooves on the foot pedals.
MONTHLY MAINTENANCE ITEMS
1) Frequently vacuum the floor beneath the unit to prevent the accumulation of dust and dirt which can affect the smooth operation of the unit.
2) Check that the pedal and crank assembly are tight with no free play or wobble in them. Make sure to use a commercial grade pedal wrench to get the pedals as tight as possible.
3) Check the condition of the seat upholstery. Make sure that the seat adjustment mechanism is operating correctly.
4) Check the seat for looseness. Tighten the seat rollers if needed (see Section 8.13).
YEARLY MAINTENANCE ITEMS
1) Remove the front shrouds and check the belt for damage, alignment, and proper tension.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
WORKOUT KEYS: Simple program view and selection buttons.
GO: One touch Start.
UP / DOWN LEVEL: Easy information and level selection.
UP / DOWN TIME: Easy information and time adjustment.
STOP: Ends workout and shows workout summary data.
NUMBER KEYPAD: Workout data input for workout setup. Level adjustment during workout.
COOL DOWN: Puts bike into Cool Down mode.
FAN: Allows for fan speed selection (fan has 3 operating speeds).
TOGGLE DISPLAY: Allows user to select what information is displayed on the console.
LANGUAGE: Select Language.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 WORKOUT SETUP STEPS - MANUAL
GO - Press to immediately begin a workout. Workout, resistance
level, and time will automatically go to default settings. Pressing GO will not prompt user for age, weight, or level settings.
1) Start pedaling and press the GO key to begin your workout. 2) The display will read 3, 2, 1, Begin and then the program will start.
MANUAL - Manual allows the user to input more information
while defining their own workout. Calorie expenditure will be more accurate when inputting information in Manual than by pressing GO.
1) Start pedaling, press the MANUAL key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO, and then the display will read 3, 2, 1, Begin and then the program will start.
4.3 WORKOUT SETUP STEPS - FAT BURN
FAT BURN - Fat burn is a level based program that is designed
to help users burn fat through various resistance level changes.
1) Start pedaling and press the FAT BURN key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the program will start.
4.4 WORKOUT SETUP STEPS - LEVEL BASED
ROLLING HILLS - The Rolling Hills program is a level based
program that automatically adjusts the resistance level to simulate real terrain.
1) Start pedaling and press the ROLLING HILLS key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press Go, then the display will read 3, 2, 1, Begin and then the program will start.
INTERVAL TRAINING - The Interval Training program is a
level based program that automatically adjusts the resistance of the machine from low to high intensity settings at regular intervals.
1) Start pedaling and press the INTERVAL TRAINING key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO then the display will read 3, 2, 1, Begin and then the program will start.
RANDOM - Random is a level based workout that randomly
adjusts the resistance of the machine.
1) Start pedaling and press the key next to RANDOM key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the program will start.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.5 WORKOUT SETUP STEPS - FITNESS TEST
FITNESS TEST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based
on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is optional but provides more data.
The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain 60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed. Incline will not be adjustable during the test.
1) Start pedaling and press the FITNESS TEST key. Then press ENTER.
2) Select Age by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Gender by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the program will start.
6) Once the workout is complete, the display will read the results of the Fitness Test.
STAGES COMPLETED:
1 Well Below Average 2 Well Below Average 3 Below Average 4 Below Average 5 Average 6 Average 7 Above Average 8 Above Average 9+ Well Above Average
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.6 WORKOUT SETUP STEPS - TARGET HEART RATE
TARGET HEART RATE - The Matrix R5x-04 Bike comes with
standard digital contact heart rate sensors and are POLAR telemetry compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the bike will automatically adjust the level based upon the user's heart rate. The heart rate zone is calculated using the following equation: (220-Age)8%=target heart rate zone. The user must wear a POLAR telemetric strap or continually hold onto the contact heart rate grips for this workout.
Locate the metal sensors on the handlebars of the bike. Notice that there are two separate pieces of metal on each grip. You must be making contact with both pieces of each grip to get an accurate heart rate reading. You can grab these sensors in any program to view your current heart rate.
1) Start pedaling and press the HEART RATE key. Then press ENTER.
2) Select Age by using the UP or DOWN LEVEL keys and press SELECT.
3) Select Target HR Percentage by using the UP or DOWN LEVEL keys and press SELECT.
4) Select Time by using the UP or DOWN LEVEL keys and press SELECT.
5) Select Weight by using the UP or DOWN LEVEL keys and press SELECT.
6) Press GO, then the display will read 3, 2, 1, Begin and the program will start.
4.7 WORKOUT SETUP STEPS - CONSTANT WATTS
CONSTANT WATTS - Constant Watts is a unique program
that allows you to vary your cadence or RPM and the bike's resistance level will adjust accordingly to your selected goal. The quicker you pedal, the less resistance for the goal selected.
1) Start pedaling and press the CONSTANT WATTS key. Then press ENTER.
2) Select Watts by using the UP or DOWN LEVEL keys and press SELECT.
3) Select Time by using the UP or DOWN LEVEL keys and press SELECT.
4) Select Weight by using the UP or DOWN LEVEL keys and press SELECT.
5) Press GO, then the display will read 3, 2, 1, Begin and the program will start.
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CHAPTER 5: MANAGER MODE
5.1 USING MANAGER MODE
The Manager's Custom Mode allows the club owner to customize the bike for the club.
1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit ENTER (Figure A).
2) To scroll through the list of options in Manager Mode, use the UP and DOWN LEVEL keys. Each of the custom settings will show on the display.
3) To select a custom setting, press the ENTER key when the desired setting is shown.
4) To change the value of the setting, use the UP and DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the ENTER key.
6) To exit the setting without saving, press the BACK key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
5.2 MANAGER MODE OVERVIEW
CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION
Maximum Time 60 min 5 min 95 min Sets the total run time of any program.
Default Time 30 min 5 min Maximum
Default Level 1 1 30 Starting resistance when GO is pressed or when no resistance is
Default Age 30 10 100 Starting age when GO is pressed or when no age is selected during
Default User Weight 150 lbs /
75 kg
Accumulated Distance N/A 0 99,999
Accumulated Time N/A 0 999,999
Software Version N/A N/A N/A Current version of console software.
Timer Mode Up Up Down Determines whether the timer counts up or down.
Speed / Distance Mode Mile Mile Kilometer Displays distance in miles or kilometers.
Out of Order Off On Off Locks the machine when out of order.
Gender Male Male Female Determines the gender of the user when not selected during program
Language English English English Sets the language for the console. Select between English, Spanish,
Sound Mode On On Off Turns the chime on / off when a button is pressed.
80 lbs / 36 kg400 lbs /
Time Setting
181 kg
Miles
hours
Workout time when GO is pressed or when no time is selected during program set up.
selected during program set up.
program set up.
Weight used for program calorie expenditure calculations.
Total distance for all programs.
Total time for all programs displayed in hours.
set up.
German, French, Italian, and Dutch.
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CHAPTER 6: ENGINEERING MODE
6.1 USING ENGINEERING MODE
To enter Engineering Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager Mode appears on the middle LED display. Press the LEVEL UP or DOWN key to scroll to Engineering Mode. Press ENTER to go into Engineering Mode.
CODE DEFAULT OPTIONS DESCRIPTION
Disable Errors No Yes or No No - Shows A-C class error codes. Yes - Shows only C class error codes.
Speed Units Mile Mile or Kilometer Set for Mile or Kilometer.
Machine Type R5x H5x, R5x, U5x,
Power Save Time 30 Seconds 30-60 Seconds Power saving time for the self powered frame.
Pause Time 30 Seconds 15 - 120 Seconds For non self powered frames only. Not used on this model.
Serial Number N/A N/A Serial Number input is available for both the Console and Frame. Use the number
Club ID N/A N/A This sets the club ID for clubs using Asset Management.
ErP Mode (Sleep Time)
Audio Source Off Off / TV / PC TV /
Volume Control TV/ PCTV:
AM System RF Radio WIFI/RF Radio To select AM output device by WIFI or RF Radio.
Off Off or On (1-30
Output:13
REMOTE TV Output:13
REMOTE TV Input:15
E5x-02 or E5x-03
Minutes)
Remote TV
1~ 32 Controls the default TV volume for entertainment wired through the C-Safe port.
1~ 32
1~ 15
The Recumbent bike should be set for R5x.
keys and UP / DOWN LEVEL keys to enter Engineering Mode. Due to the limited LED characters, 2 layers are used to enter the serial number. First Layer:
- PPPPP V
- PPPPP is the product name.
- V is the version. If the version is A, just leave this blank. Second Layer
- YY MM nnnnn.
- YY is the year (11, 12).
- MM is the month (e.g. 08, 09, 10).
- nnnnn is the actual serial number. Use the UP / DOWN LEVEL keys to navigate the layers and the number keys to input the serial number. The product name is dependent on the Machine Type setting. For example, the console is EP612 with ver. A with ver. A and the manufactured date is 2011.08 with 98765. The frame is RB91 with ver. B and the manufactured date is 2011.06 with 12345. Their serial numbers are: Console SN: EP612 1st layer, 110898765 2nd layer. Frame SN: RB91 1st layer, 110612345 2nd layer.
If there is no use of the machine over a period of time, the console LEDs will turn off (go into ErP mode).
Manual setting that sets which outside TV will have audio through the console audio ports.
a. Input Default (DF : 15 / Range : 1 ~ 15) b. Max Default (DF : 32 / Range : 1 ~ 32) c. Output Default (DF : 13 / Range : 1 ~ Max) Remote TV support a / b / c item. TV and PCTV only support c item.
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CHAPTER 7: SERVICE MODE
7.1 USING SERVICE MODE
To enter Service Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager Mode appears on the middle LED display. Press the LEVEL UP or DOWN key to scroll to Service Mode. Press ENTER to go into Service Mode.
CODE DEFAULT OPTIONS DESCRIPTION
Service 1 Display Test Press the ENTER key repeatedly
Service 2 Keypad Test Press any key and the display
Service 3 Distance / Time Distance:
Mile 0 - 99999 Kilometer 0 - 160898 Time: 0 - 999999
Service 4 CSafe / RF Test Press the ENTER key to test
Service 5 Error Log Shows the last 10 errors. Press
Service 6 Set Date / Time Press the LEVEL keys to move
Service 7 Export and Import Parameter Export Parameter - Export all
Service 8 WiFi Function Automatically detects the
to check each set of LEDs on the display sequentially.
should show the corresponding message.
Manually sets the Accumulated Distance and Time.
CSAFE. Press the ENTER key again to test the RF.
and LEVEL UP and DOWN for 3 seconds to clear the errors.
cursor, the number keys to set date / time, and the ENTER key to save.
parameters to a USB device. Import Parameter 1 - Imports the engineer parameters to a USB device except serial number, accumulated distance and time. Import Parameter 2 - Imports the engineer parameters to a USB device.
available IP address and displays it.
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CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS
HURES5X-C ELECTRICAL BLOCK DIAGRAM
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CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAM - CONTINUED
R5X-F ELECTRICAL BLOCK DIAGRAM
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8.1 ELECTRICAL DIAGRAMS - CONTINUED
PULSE SENSOR WIRE
CHAPTER 8: TROUBLESHOOTING
POWER RESISTANCE WIRE
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8.1 ELECTRICAL DIAGRAMS - CONTINUED
DIGITAL COMMUNICATION WIRE
8.1 ELECTRICAL DIAGRAMS - CONTINUED
CHAPTER 8: TROUBLESHOOTING
CHAPTER 8: TROUBLESHOOTING
ECB WIRE
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CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES ON THE CONSOLE
CODE CLASS DESCRIPTION SOLUTION
0x02AB C Machine type error. Set the correct machine type in
0x02B3 C Resistance type error. Set the correct machine type in
0x0201 A Low voltage on the battery
(voltage under 11.2V).
0x0247 B LCB failed (memory write error /
feedback ADC error).
0x0248 B Battery failure or disconnection
(Voltage under 8V or over 15V).
0x0441 B When the UCB implements
a command, the LCB is not receiving this command.
0x04A0 C Digital Communication Failure.
LCB has no return message for the UCB for 3 seconds.
0x04B0 C UCB No Response. Check the console cable
Engineering Mode.
Engineering Mode.
Charge by running or by plugging in the AC adapter.
Replace the LCB.
Check the wire connections at the battery. Replace the battery.
Check the machine type in Engineering Mode. Check the connections at the UCB and LCB.
Check the console cable connections at the UCB and LCB. Replace the console or LCB as needed.
connections at the UCB and LCB. Replace the console or LCB as needed.
CLASS C ERRORS WILL DISPLAY ON THE CONSOLE.
CLASS A OR B ERRORS WILL ONLY DISPLAY IN SERVICE MODE 5.
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8.3 LCB LED INSTRUCTIONS
CHAPTER 8: TROUBLESHOOTING
====================== FIRMWARE DEFINITION ========================
LED6: LCB STATUS (BLINKING: OK) LED7: RESISTANCE REGULATE STATUS (BRIGHT : NORMAL ) LED8: UCB/LCB COMMUNICATION STATUS (BLINKING : OK )
====================== HARDWARE DEFINITION =======================
LED1: AC PLUG-IN STATUS (BRIGHT : AC ) LED2: DC 5V STATUS (BRIGHT : OK) LED3: AC PLUG-IN STATUS (BRIGHT : AC ) LED4: DC 12V STATUS (BRIGHT : OK ) LED5: RPM LED9: UCB POWER SUPPLY STATUS (BRIGHT: POWER ON) LED10: RESISTANCE PWM STATUS (BRIGHT: RESISTANCE ON)
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8.4
LCB WIRING CONNECTIONS
CHAPTER 8: TROUBLESHOOTING
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CHAPTER 8: TROUBLESHOOTING
8.5 TROUBLESHOOTING - ERROR 04A0
ERROR CODE 04A0
1) SYMPTOM:
04A0 – PCB communication disconnected.
2) SOLUTION:
1) The console cable is damaged or not properly plugged in. Check the connection of the console cable at the UCB and LCB. Also check the console cable for damage. Replace if needed.
2) If the UCB is damaged, replace the console.
3) If neither the console nor console cable solve the issue, replace the LCB.
FIGURE A FIGURE B
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CHAPTER 8: TROUBLESHOOTING
8.6 TROUBLESHOOTING - ERROR 04B0
ERROR CODE 04B0
1) SYMPTOM:
04B0 – LCB communication disconnected.
2) SOLUTION:
1) The console cable is damaged or not properly plugged in. Check the connection of the console cable at the UCB and LCB. Also check the console cable for damage. Replace if needed.
2) The UCB is damaged, replace the console.
3) If neither the console nor console cable solve the issue, replace the LCB.
FIGURE A FIGURE B
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CHAPTER 8: TROUBLESHOOTING
8.7 TROUBLESHOOTING - ERROR 0248
ERROR CODE 0248
1) SYMPTOM:
0248 –Battery disconnection or fail. (When power is on, LCB battery voltage is less than 6 VAC).
2) SOLUTION:
1) Check the battery wire connection between the battery and LCB (Figure A).
2) Check the battery voltage (Figure B), if it is less than 6 VAC, replace the battery.
3) If the battery voltage is more than 6 VAC, replace the LCB.
FIGURE A FIGURE B
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CHAPTER 8: TROUBLESHOOTING
8.8 TROUBLESHOOTING - ERROR 02B4
ERROR CODE 02B4
1) SYMPTOM:
02B4 – Resistance type error.
2) SOLUTION:
1) Check if the machine has the correct resistance system (resistor or ECB) (Figures A & B).
2) Check if the console is matched with the correct frame, and that the Machine Type is set correctly in Engineering Mode.
3) Replace the LCB.
4)..Replace the console. .
ECB use on SC5x frame and EP84 (ECB system E5x).Resistor use on HUREA5x frame
FIGURE A FIGURE B
24
CHAPTER 8: TROUBLESHOOTING
8.9 TROUBLESHOOTING - ERROR 02AB
ERROR CODE 02AB
1) SYMPTOM:
02AB –Machine type error.
2) SOLUTION:
1) Enter into Engineering Mode and verify that the Machine Type setting is correct (should be R5x - Figure A).
25
CHAPTER 8: TROUBLESHOOTING
8.10 TROUBLESHOOTING - ERROR 01AC
ERROR CODE 01AC
1) SYMPTOM:
01AC - Resistance over current
2) SOLUTION:
1) Check if the resistance is short circuited by measuring amperage through the generator cable (Figure A).
- If the resistance value is under 10 ohms, replace the generator.
- If the resistance value is over 10 ohms, replace the LCB.
FIGURE A
26
CHAPTER 8: TROUBLESHOOTING
8.11 TROUBLESHOOTING - NO RESISTANCE ISSUE
NO RESISTANCE TROUBLESHOOTING
1) SYMPTOM:
No resistance
2) SOLUTION:
1) Check the power resistor wire connection between the power resistor and the LCB (Figure A).
2) Check if there is a resistance value by measuring amperage through the generator cable (Figure A).
- If there is not a resistance value, replace the resistor.
- If there is a resistance value, replace the LCB.
FIGURE A FIGURE BFIGURE A FIGURE B
27
CHAPTER 8: TROUBLESHOOTING
8.12 TROUBLESHOOTING - HEART RATE ISSUES
HEART RATE FUNCTION DOES NOT WORK OR IS READING INCORRECTLY
POSSIBLE CAUSES:
1) The HR grips are not hooked up correctly.
2) The HR grip wiring is damaged.
3) The console or HR board is not properly grounded.
4) The console, HR board, or wiring between are bad.
SOLUTION:
1) Perform a DC Voltage test on the HR grips. a. With one prong of a multi meter on each of the plates on one side of the HR grip set (Figure A), a voltage reading of between .5 and 2.0 should be seen. If the reading is correct, the issue is not with the HR grips or grip wiring. b. If the reading is not correct, remove the screws holding the halves of the HR grip together and check the connection of the wiring to the grips (Figure B).
2) Remove the console from the unit and verify continuity of the HR grip wiring. With a multi meter set for ohms, place one prong on the HR grip wiring coming up the console mast (Figure C), and the other on the appropriate plate (match red with red and white with white). a. An ohm reading of less than 1 should be received. If it is higher, replace the HR grip wiring.
3) Perform a continuity check on the console (See Service Bulletin - Continuity Test on Matrix Bikes). a. Once the console continuity is confirmed, perform a continuity check on the HR board ground wire. With a multi meter set for ohms, place one prong on the HR board ground wire (Figure D), and the other on the console ground wire. An ohm reading of less than 1 should be received. If it is higher, replace the HR board.
4) If all the troubleshooting listed above has been performed, and the unit still has HR issues, replace the HR board. a. If the HR board does not resolve the issue, replace the console.
FIGURE A
FIGURE B
FIGURE C
28
FIGURE D
CHAPTER 8: TROUBLESHOOTING
8.13 TROUBLESHOOTING - SEAT ISSUES
SEAT WOBBLY OR LOOSE
1) See if the seat rollers are loose or mis-positioned. To adjust the roller to tighten the seat: a. Loosen the nylok nuts putting tension on the roller brackets (Figure A). b. Starting at the front set of brackets, use a wrench to leverage the roller bracket tightly so the chamfered roller is pushed toward the bottom of the running track, and the flat roller is pushed towards the top of the running track (Figure B). c. While holding pressure with the wrench, fully tighten the nylok nut to hold the roller bracket in place (Figure C). d. Once the front roller brackets are tight, repeat procedure with the rear roller brackets. e. Once the roller brackets are tightened, test the seat movement for smooth travel. NOTE: If the seat sticks or is hard to move, the pressure on the roller brackets may need to be loosened. If the seat is still wobbly or loose, the pressure on the roller brackets may need to be further tightened.
2) If seat is still wobbly or loose once the roller brackets are tightened, replace the roller brackets.
FIGURE A FIGURE B
FIGURE C
29
CHAPTER 8: TROUBLESHOOTING
8.14 TROUBLESHOOTING - NO POWER TO THE CONSOLE
POWER SWITCH IS ON, BUT THE CONSOLE HAS NO DISPLAY
POSSIBLE CAUSES:
1) The unit is not getting power from the outlet.
2) The LCB is not getting power from the power receptacle. 3 & 4) The LCB LEDs are lit, but there is no power to the console.
SOLUTION:
1) Verify power at the outlet. If the outlet is not outputting 120VAC, check the fitness room power.
2) Remove the front disk and check to see if LED9 is lit on the LCB (Figure A). a. If it is not lit, verify power at the outlet. if the outlet is not outputting 120V power, check the fitness room power. b. If LED9 is still not lit, check the incoming AC power to the LCB. If the incoming power is not correct, replace the power cord. c. Replace the LCB if all power components are OK and there are AC volts to the LCB.
3 & 4) Remove the front disk and check to see if LED9 is lit on the LCB. a. If LED9 is lit, check the connection of the console cable. b. If the console cable is connected properly, LED2 on the control board should be lit (Figure B). If it is not lit, check voltage on the console cable. Measure voltage across pins 1 and 3 of the cable, it should show around 12V. Replace the console cable if this reading is off. c. If LED2 on the control board is lit, but there is still no power to the console, replace the console.
FIGURE A FIGURE B
30
CHAPTER 8: TROUBLESHOOTING
8.15 TROUBLESHOOTING - KEYPAD ISSUES
ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPOND
POSSIBLE CAUSES:
1) The keypad connection ribbon cable has not been plugged in correctly.
2) The keypad is damaged.
3) The UCB is damaged.
SOLUTION:
1) Perform a keypad test in Service Mode: a. Press and hold both the UP and DOWN LEVEL keys until Manager Mode appears on the display. b. Use the UP and DOWN LEVEL keys to scroll to Service Mode 2 and press ENTER. c. Test the affected keypad. If the keypad works in the keypad test it may not be a functioning key in the program used for testing it.
2) Check the connections of the keypad at the UCB. a. Remove the console from the console mast. b. Remove the 6 screws holding the back of the console to the front (Figure A). c. Inspect the keypad ribbon cable connection at the UCB (Figure B). d. Even if the keypad ribbon cable appears to be connected correctly, unplug and re-seat the cable.
3) Replace the affected keypad.
4) Replace the console.
FIGURE A FIGURE B
31
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 CONSOLE REPLACEMENT
1) Remove the 4 screws holding the console to the frame (Figure A).
FIGURE A
2) Disconnect the console cable and HR connections from the defective console and remove the console (Figure B).
3) Reinstall the wire connections to the new console.
4) Carefully push the wires into the console and mast until they are clear of the console / mast connection and attach the console to the mast using the 4 screws.
5) Test the bike for function as outlined in Section 9.23.
32
FIGURE B
CHAPTER 9: PART REPLACEMENT GUIDE
9.2 HANDLEBAR REPLACEMENT
1) Remove the 2 screws holding on the handlebar cover (Figures A & B).
FIGURE A
2) Remove the 4 screws holding the heart rate handlebar to the console mast being careful to support the handlebar (Figure C).
3) Remove the defective handlebar (Figure D).
FIGURE B
FIGURE C FIGURE D
4) Reverse Steps 1-3 to install a new handlebar.
33
CHAPTER 9: PART REPLACEMENT GUIDE
9.3 CUP HOLDER REPLACEMENT
1) Remove the 2 screws holding the cup holder to the frame (Figure A).
FIGURE A
2) Remove the cup holder (Figure B).
3) Reverse Steps 1-2 to install a new cup holder.
34
FIGURE B
CHAPTER 9: PART REPLACEMENT GUIDE
9.4 CONSOLE KEYPAD / OVERLAY REPLACEMENT
NOTE: The instructions below are for console overlays / keypads replacement, but the procedure is the same regardless of where the overlay / keypad is.
1) Turn off power and disconnect the cord from the machine.
2) Remove the console as outlined in Section 9.1.
3) Remove the back cover of the console (Figure A).
4) Unplug and remove the faulty overlay (Figure B).
FIGURE A FIGURE B
5) Clean the console area with alcohol to remove any left over adhesive (Figure C).
6) Remove the protective film over the display window of the overlay (Figure D).
FIGURE C FIGURE D
35
CHAPTER 9: PART REPLACEMENT GUIDE
9.4 CONSOLE KEYPAD / OVERLAY REPLACEMENT - CONTINUED
7) Peel part of the protective film from the back of the overlay (Figure E).
8) Push the overlay ribbon cable through the hole in the console and plug it in (Figure F).
FIGURE E FIGURE F
9) Match the overlay to the cutout on the console (Figure G).
10) Press down on the corners of the overlay to keep it in place, then remove the protective film (Figure H & I).
11) Once the overlay is in the correct position, press down on the overlay with a cloth to adhere it to the console plastic (Figure J).
FIGURE G
FIGURE I FIGURE J
12) Use the same procedure to replace any additional faulty overlays. NOTE: Overlays can not be reused.
13) Test the bike for function as outlined in Section 9.23.
36
FIGURE H
CHAPTER 9: PART REPLACEMENT GUIDE
9.5 CONSOLE MAST REPLACEMENT
1) Remove the console as outlined in Section 9.1.
2) Remove the HR handlebars as outlined in Section 9.2.
3) Lift up the rubber boot at the bottom of the console mast (Figure A).
FIGURE A
4) With the rubber boot lifted, remove the 4 screws holding the console mast to the frame (Figure B).
FIGURE B
5) Pull the wires out the bottom of the console mast and remove the mast.
6) Reverse Steps 1-5 to install a new console mast. NOTE: When installing a new console mast, be sure to pull the console wires up through the new mast prior to installing the 4 screws into the frame.
7) Test the bike for function as outlined in Section 9.23.
37
CHAPTER 9: PART REPLACEMENT GUIDE
9.6 SEAT PAD REPLACEMENT
1) Remove the 4 screws holding the seat pad to the seat frame (Figure A).
FIGURE A
2) Lift the seat pad away from the seat frame (Figure B).
3) Reverse Steps 1-2 to install a new seat pad.
38
FIGURE B
CHAPTER 9: PART REPLACEMENT GUIDE
9.7 BACK PAD REPLACEMENT
1) Remove the 8 screws holding the plastic cover onto the back of the seat pad and remove it (Figure A).
2) Remove the 4 screws holding the back pad onto the seat frame (Figure B).
FIGURE A
3) Remove the back pad (Figure C).
4) Reverse Steps 1-3 to install a new back pad.
FIGURE B
FIGURE C
39
CHAPTER 9: PART REPLACEMENT GUIDE
9.8 HEART RATE HANDLEBAR REPLACEMENT
1) Remove the seat pad as outlined in Section 9.6.
2) Remove the back pad as outlined in Section 9.7.
3) Disconnect the heart rate wiring exposed when the seat pad is removed (Figure A).
4) Remove the 3 screws holding the heart rate handlebars to the seat frame (Figure B).
FIGURE A
5) Remove the heart rate handlebars from the frame (Figure C).
FIGURE C
6) Reverse Steps 1-5 to install a new heart rate handlebar.
7) Test the bike for function as outlined in Section 9.23.
FIGURE B
40
CHAPTER 9: PART REPLACEMENT GUIDE
9.9 HEART RATE GRIPS REPLACEMENT
1) Remove the 3 screws holding the HR grip together (Figure A).
2) Once the 3 screws are removed, the HR grip can be split into 2 pieces (Figure B).
FIGURE A FIGURE B
3) Disconnect the keypad / overlay and the HR plate wiring and remove the old HR grip (Figure C).
4) Reverse Steps 1-3 to install new HR grips. The white wire should be on the back side HR plate, the red wire on the front (Figure D).
FIGURE C
5) Test the Bike for function as outlined in Section 9.23.
FIGURE D
41
CHAPTER 9: PART REPLACEMENT GUIDE
9.10 UPPER SEAT FRAME REPLACEMENT
1) Remove the seat pad as outlined in Section 9.6.
2) Remove the back pad as outlined in Section 9.7.
3) Disconnect and remove the HR handlebar as outlined in Section 9.8.
4) Remove the 4 screws holding the upper seat frame to the lower seat frame (Figure A).
FIGURE A
5) Remove the upper seat frame from the lower seat frame (Figure B).
FIGURE B
6) Reverse Steps 1-5 to install a new seat frame.
7) Test the bike for function as outlined in Section 9.23.
42
CHAPTER 9: PART REPLACEMENT GUIDE
9.11 LOWER SEAT FRAME REPLACEMENT
1) Remove the seat pad as outlined in Section 9.6.
2) Remove the back pad as outlined in Section 9.7.
3) Remove the 2 screws holding the seat position plate onto the seat frame and remove the seat position plate (Figures A & B).
FIGURE A FIGURE B
4) Disconnect the HR wiring that is exposed when the seat pad is removed and slide it out the hole in the frame so it does not restrict the seat movement (Figures C & D).
FIGURE C
5) Remove the 4 screws holding the upper seat frame onto the lower seat frame and remove the upper seat frame (Figures E & F).
FIGURE D
FIGURE E
FIGURE F
43
CHAPTER 9: PART REPLACEMENT GUIDE
9.11 LOWER SEAT FRAME REPLACEMENT - CONTINUED
6) Remove the screw holding the rear seat roller to the seat track and remove the roller (Figure G).
7) Remove the 2 screws holding the rear end cap onto the seat track (Figure H).
FIGURE G
8) Remove the end cap (Figure I).
9) Depress the seat position lever and pull the lower seat frame off of the seat track (Figure J).
10) Reverse Steps 1-9 to install a new lower seat frame.
11) Test the bike for function as outlined in Section 9.23.
FIGURE H
FIGURE JFIGURE I
44
CHAPTER 9: PART REPLACEMENT GUIDE
9.12 SEAT ADJUSTMENT HANDLE REPLACEMENT
1) Remove the 2 screws holding the seat adjustment handle to the seat frame (Figure A).
FIGURE A
2) Remove the seat adjustment handle (Figure B).
3) Reverse Steps 1-2 to install a new seat adjustment handle.
4) Test the bike for function as outlined in Section 9.23.
FIGURE B
45
CHAPTER 9: PART REPLACEMENT GUIDE
9.13 REAR SHROUD REPLACEMENT
1) Remove the 8 screws holding the right side shroud to the frame and left shroud and remove it (Figure A).
2) Remove the 6 screws holding the left side shroud to the frame and remove it (Figure B).
FIGURE A
3) Figure C shows the bike with both rear shrouds removed.
4) Reverse Steps 1-2 to install a new rear shroud.
FIGURE B
FIGURE C
46
CHAPTER 9: PART REPLACEMENT GUIDE
9.14 PEDAL REPLACEMENT
1) Use a 15 mm wrench commercial pedal wrench (available from Matrix - part # ZMS4001254) to remove the pedal from the crank (Figure A). NOTE: For the right side pedal, the threads are normal. For the left side pedal, the threads are reversed (the pedal turns off counterclockwise).
FIGURE A
2) Remove the pedal (Figure B).
FIGURE B
3) Reverse Steps 1-2 to install a new pedal. NOTE: Be sure to tighten the pedal onto the crank using a commercial pedal wrench. The pedal should be torqued as much as possible using the pedal wrench.
47
CHAPTER 9: PART REPLACEMENT GUIDE
9.15 FRONT SHROUD REMOVAL
1) Remove the pedals as outlined in Section 9.14.
2) Remove the 9 screws holding the right side front shroud to the frame and the left shroud and remove it (Figure A). NOTE: You will need to angle the shrouds so that the crank passes through the hole in the shroud.
FIGURE A
3) Remove the 5 screws holding the left side front shroud to the frame and remove it (Figure B).
FIGURE B
4) Reverse Steps 1-3 to install a new front shroud.
48
CHAPTER 9: PART REPLACEMENT GUIDE
9.16 LOWER CONTROL BOARD REPLACEMENT
1) Remove the rear shrouds as outlined in Section 9.13.
2) Disconnect the 5 wire connections to the lower board (Figure A).
3) Remove the 2 screws holding the lower board to the frame (Figure B), and remove the lower board.
FIGURE A
4) Reverse Steps 1-3 to install a new lower board. Figure C shows the electrical connections to the lower board.
7 Pin Connector from the Console
2 Pin Connector from the Battery
FIGURE B
FIGURE C
3 Pin Connector from the Generator
2 Pin Connector from the AC power source
2 Pin Connector from the Resistor
5) Test the bike for function as outlined in Section 9.23.
49
CHAPTER 9: PART REPLACEMENT GUIDE
9.17 BATTERY REPLACEMENT
1) Remove the left side rear shroud as outlined in Section 9.11.
2) Disconnect the 2 wires from the battery (Figure A).
FIGURE A
3) Remove the wing nut on the battery bracket (Figure B).
4) Swivel the battery bracket out of the way and remove the battery (Figure C).
5) Reverse Steps 1-4 to install a new battery.
FIGURE CFIGURE B
50
CHAPTER 9: PART REPLACEMENT GUIDE
9.18 DRIVE BELT REPLACEMENT
1) Remove the right side front shroud as outlined in Section 9.15.
2) Remove the screw that applies tension to the belt (Figure A).
3) Rotate the tension assembly to remove the tension from the belt (Figure B).
FIGURE A
4) Remove the belt (Figure C).
5) Reverse Steps 1-4 to install a new drive belt. NOTE: Be sure to reattach the tension spring. If more tension is needed on the drive belt, multiple holes are available for the spring attachment (Figure D).
FIGURE C
6) Test the bike for function as outlined in Section 9.23.
FIGURE B
FIGURE D
51
CHAPTER 9: PART REPLACEMENT GUIDE
9.19 GENERATOR BELT REPLACEMENT
1) Remove the front shrouds as outlined in Section 9.15.
2) Loosen the nuts holding the generator to the frame (Figure A), and remove the nuts putting tension on the generator belt (Figure B).
FIGURE A FIGURE B
3) Once the tension has been removed, the generator belt can be walked off of the pulley (Figure C).
4) Pull the generator out of the frame towards the front of the unit, and remove the generator belt (Figure D).
FIGURE C FIGURE D
5) Reverse Steps 1-4 to install a new generator belt. NOTE: Re-tension the new generator belt to 85 lbs.
6) Test the bike for function as outlined in Section 9.23.
52
CHAPTER 9: PART REPLACEMENT GUIDE
9.20 GENERATOR REPLACEMENT
1) Remove the front shrouds as outlined in Section 9.15.
2) Remove the nuts holding the generator to the frame (Figure A), and remove the nuts putting tension on the generator belt (Figure B).
FIGURE A FIGURE B
3) Once the tension has been removed, the generator belt can be walked off of the pulley (Figure C).
4) Pull the generator out of the frame towards the front of the unit, and remove the generator belt (Figure D).
FIGURE C FIGURE D
5) Reverse Steps 1-4 to install a new generator. NOTE: Re-tension the generator belt to 85 lbs.
6) Test the bike for function as outlined in Section 9.23.
53
CHAPTER 9: PART REPLACEMENT GUIDE
9.21 PULLEY AXLE SET REPLACEMENT
1) Remove the front shrouds as outlined in Section 9.15.
2) Remove the drive belt as outlined in Section 9.18.
3) Loosen the nuts holding the generator to the frame (Figure A), and remove the nuts putting tension on the generator belt (Figure B).
FIGURE A
4) Once the tension has been removed, walk the generator belt off of the pulley (Figure C).
5) Remove the C-clip holding the bearing in place on the right side of the frame (Figure D).
FIGURE C
FIGURE B
FIGURE D
54
CHAPTER 9: PART REPLACEMENT GUIDE
9.21 PULLEY AXLE SET REPLACEMENT - CONTINUED
6) Remove the bearing (Figure E).
7) Remove the large nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench (Figure F).
FIGURE E
8) Once the large nut is removed, the pulley axle set can be removed from the left side of the frame (Figure G).
FIGURE F
FIGURE G
9) Reverse Steps 1-8 to install a new pulley axle set.
10) Test the bike for function as outlined in Section 9.23.
55
CHAPTER 9: PART REPLACEMENT GUIDE
9.22 CRANK AXLE SET REPLACEMENT
1) Remove the front shrouds as outlined in Section 9.15.
2) Remove the drive belt as outlined in Section 9.18
3) Remove the 3 screws holding the crank axle bearings in place on both sides (Figure A).
4) Bend the tabs of the nut on the left side of the frame so that this nut will turn (Figure B).
FIGURE A
5) Use a 32 mm wrench to remove the crank axle nuts (Figure C). NOTE: This nut is reverse threaded.
FIGURE C
6) Once the nuts are removed, the crank axle can be removed from the right side of the frame.
7) Reverse Steps 1-6 to install a new crank axle set.
8) Test the bike as outlined in Section 9.23.
FIGURE B
56
CHAPTER 9: PART REPLACEMENT GUIDE
9.23 TESTING THE BIKE
ONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND
PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWING INSTRUCTIONS TO SETUP
AND TEST THE MACHINE:
1) Check that the console is set for recumbent bike. a. Press and hold both LEVEL keys until Manager Mode appears on the display. b. Press the UP or DOWN LEVEL keys until Engineering Mode appears on the display. c. Use the UP or DOWN LEVEL keys to scroll to Machine Type. d. Press ENTER on Machine Type and make sure it is set for R5x. e. If Machine Type is not set for R5x, change to R5x using the UP or DOWN LEVEL key and press ENTER to save. f. Press and hold the STOP key for 3-5 seconds to return to normal function.
2) If the unit has an add on TV, program the TV channels (see Entertainment Owner's Manual).
3) Without hitting start or entering any program modes, sit on the bike and hold the handlebars while pedaling to simulate exercising. While moving, listen for any odd noises or squeaks.
4) After stopping movement, press the green GO key and begin pedaling.
5) Grasp the hand grips to check for proper heart rate response.
6) Press the level up and down buttons on the console and hand grips to make sure resistance is fully functional.
7) Move the seat forward and back to check for excessive play or difficulty moving the seat (See Section 8.13 if adjustment is needed).
8) If everything functions properly, stop pedaling and the unit will reset to normal operation within 30 seconds.
57
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 R5x-04 BIKE SPECIFICATIONS
MODEL NAME
CYCLE T YPE R5x RECUMBENT
FRAME PART #
CONSOLE PART # HURE-5X-04-C
FE AT U R ES
CONTACT & TELEMETRIC HR SENSORS YES
HANDLEBAR DESIGN SEAT SIDE AND FRONT HORIZONTAL ERGO BEND
INTEGRATED ARM RESTS N/A
THUMB SWITCH CONTROLS YES
RESISTANCE SYSTEM
TECH NOLOGY JID BRUSHLESS GENERATOR
POWER REQUIREMENTS SELF POWERED - POWERED 100 -125 V, 60 HZ OR 216-250 V, 50 HZ
MI N I MUM W AT TS 12 SELF POWERED
MINIMUM RPM 25 POWERED & SELF-POWERED
CONSOLE
DI S P L AY T Y PE DOT-MATRI X LED
DI S P L AY FEE D BAC K
USER DEFINED MULTI-LANGUAGE DIS PL AY
RESISTANCE LEVELS 30
WORKOUTS
NETPULSE READY YES
CSAFE, FITLINXX READY YES
ON-THE-FLY PROGRAM CHANGE YES
FIT TOUCH TECHNOLOGY™ NO
INTEGRATED VISTA CLEAR™ DIGITAL READY TELEVISION
VIRTUAL ACTIVE™ COMPATIBLE NO
FITCONNEXION™ READY YES
WIFI YES
ASSET MANAGEMENT COMPATIBLE YES
IP O D ® COMPATIB L E YES - CHARGING ONLY
NIKE + IPOD COMPATIBLE NO
PERSONAL FAN YES
TECH SPECS
OVERALL DIMENSIONS L X W X H
CRANK DESIGN SINGLE PIECE
MAXIMUM USER WEIGHT 400 LBS/182 KG
WEIGHT 167 LBS/76 KG
SHIPPING WEIGHT 204 LBS/92.6 KG
R-3X/5X/7X-03-F
TIME ELAPSED, TIME REMAINING, TOTAL PROGRAM TIME, CLOCK, DISTANCE (KILOMETERS OR MILES), CALORIES, SPEED, LEVEL, RPM, HEART RATE, METS, WATTS, STATIC PROFILE DIS PL AY
-
YES - ENGLISH, GERMAN, FRENCH, ITALIAN, SPANISH, DUTCH, PORTUGUESE, SWEDISH, FINNISH, JAPANESE
MANUAL, ROLLING HILLS, INTERVAL TRAINING, R ANDOM, FAT BURN, FITNESS TEST, HEART RATE, CONSTANT WATTS
NO
63.2" X 28.8" X 54.6"
160.5CM X 73.2CM X 138.8CM
-
58
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.2 FASTENERS AND ASSEMBLY TOOLS
QUANTITY PART # SKETCH DESCRIPTION NOTES
1 Z05 4 MM ALLEN WRENCH PURPLE
1 Z04 5MM ALLEN WRENCH PURPLE
1 Z01 6 MM ALLEN WRENCH PURPLE
1 Z03 OPEN WRENCH (15 & 17 MM) PURPLE
1 Z02 #2 PHILLIPS SCREWDRIVER PURPLE
4 Z11
4 Z12
2 Z13
8 Z21
8 Z22
8 Z23
4 Z31
4 Z32
4 Z33
2 Z34
BUTTON HEAD SCREW (M8 X 25L) WHITE
SPRING WASHER WHITE
BUTTON HEAD SCREW (M5 X 20L) WHITE
BUTTON HEAD SCREW (M8 X 20L) BLACK
FLAT WASHER BLACK
SPRING WASHER BLACK
BUTTON HEAD SCREW (M8 X 15L) YELLOW
FLAT WASHER YELLOW
SPRING WASHER YELLOW
BUTTON HEAD SCREW (M8 X 25L) YELLOW
4 Z41
4 Z42
4 Z43
8 Z44
3 Z45
1 Z71
2 Z55
BUTTON HEAD SCREW (M8 X 15L) RED
BUTTON HEAD SCREW (M8 X 50L) RED
FLAT WASHER RED
SPRING WASHER RED
BUTTON HEAD SCREW (M8 X 15L) RED
ADJUSTMENT FOOT
BUTTON HEAD SCREW (M8 X 40L) RED
59
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.3 ASSEMBLY INSTRUCTIONS
AFTER THESE ASSEMBLY STEPS ARE COMPLETE, BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED
IN SECTION 9.23.
STEP 1 STEP 2
60
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.3 ASSEMBLY INSTRUCTIONS - CONTINUED
STEP 3
61
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.3 ASSEMBLY INSTRUCTIONS - CONTINUED
STEP 4
STEP 5
62
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.3 ASSEMBLY INSTRUCTIONS - CONTINUED
FINAL ASSEMBLY
63
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.4 ADJUSTING THE PEDAL STRAPS AND SEAT
ADJUSTING THE PEDAL STRAPS
The straps are designed to fit your individual foot size and should be adjusted tight enough to keep your foot from slipping. The pedals include spring loaded clips for easy adjustment. To tighten the strap, pull down the open end of the strap. To loosen the strap, push down on the top of the clip and pull the strap up. Release the clip to lock the strap in place.
ADJUSTING THE R5x-04-F SEAT
While seated on the Matrix R5x-04 Bike, an optimum position will allow movement through the bottom of the stroke without locking the knees or shifting in the seat. The knees should have a slight bend at the point of fullest leg extension.
If the seat needs to be adjusted, lift the spring loaded seat lever on the right side of the seat to make adjustments. Slide the seat forward or backward to its desired location. Release the spring loaded seat lever and gently attempt to rock forward and backward to assure it is locked in place. Check the seat distance again and re-adjust it if necessary. If the seat is wobbly or loose, tighten the seat roller brackets using the procedure outlined in Section 8.13.
64
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.5 LEVELING THE BIKE
STABILIZING THE MATRIX R5X-04 BIKE
After positioning the bike in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your bike needs to be leveled. Determine which leveler is not resting completely on the floor. Loosen the nut with one hand to allow the leveler to rotate. Rotate the left or right leveler, and repeat the adjustment as necessary until the bike is stable. Lock the adjustment by tightening the nut against the rear foot support.
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CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.6 TV BRACKET INSTALLATION INSTRUCTIONS
The Matrix Recumbent bike is capable of having a MYE Entertainment or Web Ready (PCTV) television installed using an integrated bracket. Follow the instructions below to install the TV and TV bracket, and the instructions located in the TV owner's manual to program the television.
1) Remove the console from the unit as outlined in Section 9.1.
2) Remove the 6 screws holding the console front to the back and split the console (Figures A & B).
FIGURE A FIGURE B
3) Remove the 2 screws holding on the blank headphone jack plastic to the console, and remove the plastic (Figures C & D).
FIGURE C FIGURE D
4) Remove the wire in the console that goes from the UCB to the board on the console back (Figure E).
5) Install the new Y cable sent with the TV bracket kit to replace the wire removed in Step 4 (Figure F).
FIGURE E FIGURE F
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10.6 TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED
6) Run the white end from the Y cable through the headphone jack hole in the console plastic, and plug it into the headphone jack sent with the TV bracket set (Figure G).
7) Mount the headphone jack into the console plastic using the 2 screws removed in Step 3 (Figure H).
FIGURE G FIGURE H
NOTE: Steps 8 - 13 should only be done if installing a MYE TV (the PCTV does not use the entertainment overlay).
8) Remove the existing heart rate overlay from the lower portion of the console (Figure I).
9) Clean the console area with alcohol to remove any left over adhesive from the console plastic (Figure J).
10)
FIGURE I FIGURE J
10) Peel off the protective film from the back of the entertainment keypad / overlay (Figure K).
11) Push the ribbon cable end through the hole in the console plastic (Figure L).
FIGURE K FIGURE L
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CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.6 TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED
12) Press the entertainment keypad / overlay into the cut out in the console plastic (Figure M).
13) Plug the ribbon cable into the pins on the UCB (Figure N). Make sure that the pins and ribbon cable are correctly aligned with no pins open on the UCB.
FIGURE M FIGURE N
14) Mount the TV bracket to the console using 4 socket head screws sent with the TV bracket kit (Figure O).
15) MYE TV - Plug the 4 pin black connector side of the power wire into the UCB in the port marked TV Power for EP (Figure P). PCTV - Plug the 4 pin black connector to the power wire coming up the console mast from the base of the unit.
FIGURE O FIGURE P
16) Plug the side of the controller wire labeled To Console into the CSafe board mounted on the console back (Figure Q). The MYE TV should be plugged into the TV port, the PCTV should be plugged into the PCTV port. If installing a PCTV, also change switch SW1 to the top location.
17) Route the net cable through the console. This wire is not plugged into the UCB, but should be routed through the console to hide the wire. The 8 pin black connector on the net wire should stick out the bottom of the console along with the HR wiring (Figure R).
18) Connect one end of the coax cable to the board on the back cover using the adaptor sent with the TV kit (Figure S).
FIGURE Q FIGURE R FIGURE S
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10.6 TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED
18) There should now be 4 wires sticking out the top of the console - TV power wire, net wire, coax cable, and controller wire (Figure T).
19) Re-attach the console back to the front using the bottom 6 screws removed in Step 2. NOTE: Be sure to route the wiring so that it is not pinched by the bracket or plastic when installing the top 2 screws (Figure U). The small cover with the Matrix logo that makes up the top of the rear console cover is no longer used with a TV bracket.
20) Mount the console back onto the unit making sure to make all the necessary wire connections including the coax cable.
FIGURE T FIGURE U
21) Mount the plastic front plate to the TV (Figure V).
22) Plug the coax cable into the back of the TV (Figure W).
MYE TV PCTV
FIGURE V FIGURE W
23) Plug the power wire into the back of the TV (Figure X).
24) Plug the controller wire into the back of the TV (Figure Y). NOTE: The controller wire should be plugged into the PCTV port on the PCTV.
MYE TV PCTV MYE TV PCTV
FIGURE X FIGURE Y
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10.6 TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED
25) If installing a PCTV, plug the net wire into the back of the TV (Figure Z). NOTE: The net wire is not used if installing a MYE TV, and should be hidden by the plastic covers.
26) If the PCTV will be using a wireless signal, plug the dongle into the back of the TV and mount the USB flash drive to the console plastic using double sided foam tape (Figure AA).
FIGURE Z FIGURE AA
27) Put the TV into place on the TV bracket being sure to tuck the tabs of the plate installed during Step 20 into the console plastic (Figure BB).
28) Mount the TV to the TV bracket using 4 screws sent with the TV (Figure CC).
FIGURE BB FIGURE CC
29) Put the back cover onto the TV and secure with 4 screws (Figure DD).
30) Install the console back onto the unit making sure to connect the coax cable and net wire.
31) Plug a network wire (if using a PCTV not using wireless), power wire (PCTV only) and / or a coax cable to the port on the front of the unit (Figure EE).
32) Enter into Engineering Mode and set the Audio Source setting for TV or PCTV as needed.
33) Program the TV as shown in the TV owner's manual.
FIGURE DD FIGURE EE
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CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 SOFTWARE UPGRADE PROCEDURE
1. Create a file on the USB flash drive which will be used. The folders should be MATRIX\FW\UCB (create a folder called MATRIX, then a folder in MATRIX called FW, then a folder in FW called UCB). Or you can put USB flash drive into the console and press ENTER, 9, 0, 0, 1, ENTER on the keypad and the USB will create the folders (Figure A)
2. Copy the software files into the UCB folder on the USB flash drive (the access should read \MATRIX\FW\UCB - Figure B).
3. Insert the USB flash drive into the USB port on the console (Figure C).
4. With the display is in standard operation mode, press ENTER, 9, 0, 0, 1, ENTER on the keypad. Press the LEVEL UP or DOWN keys to choose the correct software (if there are more than one version on the USB flash drive). Once the correct software is found, press ENTER and the upgrade procedure will start.
5. If the console beeps and display shows 04A0 (Figure D), please remove the USB drive, turn off & turn on the machine again, and the display will go back to standard operation.
FIGURE BFIGURE A
FIGURE DFIGURE C
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NOTES
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MATRIX FITNESS SYSTEMS CORP.
1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA
TOLL FREE 866.693.4863 www.matrixfitness.com FAX 608.839.1717
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