Matrix MW200, MW402 User Manual

Integrated Slimline
Dishwasher

Manual for installation,
use and maintenance

MW200

parts + 1 year labour

year

guarantee

www.matrixappliances.co.uk

2

Contents:

3 Important information

5 Important notes

6 Recommendations and steps before first use

7 Using your appliance

10 Detergent

11 Salt

12 Softener adjustment

14 Rinse aid

15 Dishwasher baskets

16 Standard loading and test data

17 Programme listing

18 Care and maintenance

20 Failure codes and troubleshooting

21 Troubleshooting

22 Electrical information

24 Installation

27 Fitting the decor door

31 Energy efficiency information

3

Important

• Read the instructions prior to installation and use of the

appliance.

• Do not lean or climb on the open dishwasher door, to

prevent damage.

• Close the dishwasher door after use, to prevent accidents.

• Use only detergents, salt and rinse aid specifically

designed for dishwashers.

• Do not put solvents in the dishwasher detergent

compartment, to prevent risk of explosion.

• Only put dishwasher safe items into the dishwasher. If in

doubt, check with the manufacturer of the items.

• Take care when loading the dishwasher to observe the

recommendations for best loading practice, and also
to ensure that sharp objects such as knives are placed
blade down, to prevent accidents.

• Do not open the dishwasher door when a programme is

running. If it is necessary to do so, then open it only slightly
to allow the dishwasher to pause the programme and
prevent any water spilling out. Remember that the water
in the dishwasher can be very hot when the programme is
running.

• When the dishwasher is not in use, we recommend that

you turn off the water supply at the supply tap and
disconnect the mains supply.

• If you are leaving the dishwasher for an extended period

you should leave the door slightly open to prevent the
formation of unpleasant smells.

• The plastic housing on the water inlet pipe contains an

4

electrically operated valve. The wires that connect to this
valve are inside the inlet hose. Do not cut through the inlet
hose, and do not put the plastic housing in water.

• Children could get locked inside the appliance. Therefore

when disposing of an old appliance ensure it is empty, cut
off the plug and damage the door lock so that the door
can no longer be closed.

• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.

The CDA Group Ltd cannot be held responsible for injuries or losses

caused by incorrect use or installation of this product. Please note

that CDA reserve the right to invalidate the guarantee supplied with this

product following incorrect installation or misuse of the appliance.

This appliance is not designed to be used by people (including children)

with reduced physical, sensorial or mental capacity, or who lack

experience or knowledge about it, unless they have had supervision

or instructions on how to use the appliance by someone who is

responsible for their safety.

Under no circumstances should any external covers be removed for

servicing or maintenance except by suitably qualified personnel.

5

Appliance information

Please enter the details on the appliance rating plate below for

reference, to assist CDA Customer Care in the event of a fault with your

appliance and to register your appliance for guarantee purposes.

Appliance Model

Serial Number

EU Declarations of Conformity

This product meets the requirements of all applicable EU directives with

the corresponding harmonised standards, which provide for CE marking.

Availability of this manual in an alternative format:

A soft copy of this manual is available for download from

www.matrixappliances.co.uk

IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT

IN ACCORDANCE WITH EU DIRECTIVE 2012/19/EU.

At the end of its working life, the product must be taken to a special local

authority waste collection centre or to a dealer providing appliance

recycling services.

Disposing of a household appliance separately avoids possible

negative consequences for the environment and health. It also

enables the constituent materials to be recovered, saving both energy

and resources. As a reminder of the need to dispose of household

appliances separately, the product is marked with a crossed-out

wheeled dustbin.

6

Recommendations

• To reduce energy and water consumption, remove all dirt residues

from the dishes prior to loading the dishwasher.

• Only run the dishwasher when fully loaded.

• Place hollow items (bowls, glasses and pans) face down in the basket.

• Do not put dishes or cutlery with tobacco ash, wax, lubricating grease

or paint residues in the dishwasher.

Before first use

• Set the water softener level as required for the water hardness in the

area.

• Add 1kg of salt into the salt compartment and then fill with water to the

top of the salt compartment.

• Remove all the packaging materials from the interior of the dishwasher.

• Fill the rinse aid compartment.

• Run a hot programme without any dishes in the dishwasher.

7

Using your appliance

“Power” button (1)

To switch the dishwasher on or off, press the “Power” button (1). When

you switch on the dishwasher the “End of Programme” light will illuminate.

“Programme Selection” button (2)

To select a programme, press the “Programme Selection” button (3). The

dishwasher will store in its memory the last programme used.

“Programme Indicator” lights (3)

These lights will illuminate to confirm which programme has been

selected. If there is a fault on the dishwasher, the fault code will show on

these lights (page 20).

“Salt” and “Rinse Aid” warning lights and “End of Programme” light (4)

When either the dishwasher salt or rinse aid begins to run out, a warning

light will illuminate to advise that it needs refilling.

When the programme is complete, the dishwasher will emit five beeps

and the “End of Programme” light will illuminate.

Fig. 1

8

Starting a programme

• Press the “Power” button (the “End of Programme” light will be switched

on).

• Press the “Programme Selection” button until the required programme is

shown on the indicator lights.

• Once a programme is selected, the “End of Programme” light will switch

off.

• When you close the dishwasher door, the programme will start

automatically.

• If possible, avoid opening the door once a programme has started.

Please note: The dishwasher stores the most recently used

programme in its memory. To change the programme, simply press

the “Programme Selection” button.

At the end of a programme

At the end of a programme, the dishwasher will beep five times, and the

“End of Programme” indicator light will switch on.

Changing a programme

It is possible to change the programme, if necessary, once the

programme has started.

• First open the door slightly to reduce the risk of water spillage.

• Press the “Programme Selection” button until the required programme is

shown on the display.

• Close the door. The dishwasher will begin the new programme from

the point at which the old programme stopped.

9

Cancelling a programme

It is possible to cancel a programme once is has started.

• First open the door slightly to reduce the risk of water spillage.

• Press and hold in the “Programme Selection” button until the “End of

Programme” indicator flashes.

• Close the door. The dishwasher will run a drain cycle which will take

approximately 30 seconds. Once this is complete, the dishwasher will

beep five times and the “End of Programme” light will switch on.

Switching the dishwasher off

• Once the dishwasher beeps five times and the “End of Programme”

light switches on, the dishwasher can be switched off by pressing the

“Power” button.

• If leaving the appliance off for a long time, turn off the water tap and

remove the plug from the power socket.

Please note: The dishwasher should automatically continue on the

programme it has started if the door is opened or in the event of a

power cut.

10

Detergent

To fill the detergent compartment

• Push the latch to open the

compartment.

• Add the required amount of detergent.

The main detergent compartment “b”

(Fig. 2) has lines to allow for specific

amounts of detergent. These are marked at either 15cm3 or 25cm3, to

be used depending on how dirty the dishes are.

If your dishes are in need of an intensive wash, then add 5cm3 of

detergent into the prewash section of the compartment “a” (Fig. 2).

• Close the detergent compartment lid until the latch locks.

Please note: You should only use detergents designed specifically

for use in dishwashers.

If using dishwasher tablets, always use the detergent compartment,

do not put them in the main body of the dishwasher or in the cutlery

basket. The solubility of dishwasher tablets can vary depending

on the temperature and duration of the programme. As a result, it is

recommended that powder detergents should be used in the shorter

programmes to allow better performance.

The use of separate detergent, rinse aid and dishwasher salt is

recommended rather than combination tablets as separates achieve

better wash performance.

If you do use combination detergents, add salt and rinse aid to the

dishwasher and then adjust the water hardness setting and rinse aid

Fig. 2

11

Fig. 3

fig 2

fig 1

Fig. 4

setting to the minimum. When you then use separate detergents again,

you should fill the salt and rinse aid compartments, adjust the water

hardness setting to the maximum and run an empty wash, then adjust

the water hardness setting and the rinse aid setting to the appropriate

level.

Salt

To ensure the best efficiency, the dishwasher needs soft water. Hard

water means that lime residues remain on the dishes and the interior of

the dishwasher, affecting performance. The softener system is designed

to remove the ions that make the water hard and provide the best

quality wash performance. This is achieved by using dishwasher salt.

To add dishwasher salt

• Remove the lower dishwasher

basket and then unscrew the salt

compartment cap (Fig. 3).

• Fill the compartment with dishwasher

salt (do not use table salt) carefully,

to reduce the risk of spillage (Fig. 4).

Before first use, you should fill the salt

compartment with 1kg of dishwasher

salt and then top up the compartment

with water (up to the brim of the

compartment) (Fig. 4).

• Replace the cap and the lower basket.

When the salt warning light on the control

12

panel illuminates, you should refill the salt compartment with salt only –

do not add water to the salt compartment after the first use.

Important:

You should run a prewash programme immediately after adding

dishwasher salt, to prevent any damage to the dishwasher system.

Softener adjustment

The efficiency of your dishwasher depends on the softness of the

tap water. To ensure best efficiency, the dishwasher is equipped with

a system that reduces the hardness in the mains water supply. The

efficiency will increase when the system is correctly set. To find out the

water hardness level of your water supply you can use the test strip

supplied, or alternatively contact your local water board.

• Open the testing strip (Fig. 5).

• Run water through the tap for one minute.

• Hold the testing strip in water for one second.

• Remove from the water and shake the test strip to remove excess

water.

• Wait for one minute.

• Check the number of marks on the strip to see the level of water

hardness.

If the hardness of the water you use is above 63dE, or if you are using

Fig. 5

13

well water, you are recommended to contact your local water board to

confirm the water hardness level and to use filter and water refinement

devices.

Please note: The water hardness is preset to level “3”.

To change the hardness setting

• Press and hold down the “Programme Selection” button.

• Press the “Power” button to switch on the dishwasher.

• Keep the “Programme Selection” button pressed until all “Programme

Indicator” lights flash.

• To adjust the level, press the “Programme Selection” button until the

required level is achieved. The “Programme” lights will illuminate as per

the table below.

• To store the selected water hardness level, press the “Power” button.

Water hardness level British hardness dE Indicator lights illuminated

1 0-6 P1

2 7-14 P2

3 15-21 P3

4 22-28 P1 & P3

5 29-42 P2 & P3

6 43-63 P1, P2 & P3

14

Rinse aid

To fill the rinse aid compartment

• Open the rinse aid compartment by

turning and removing the cap (Fig. 6).

• Fill the rinse aid compartment until the

rinse aid indicator goes dark (Fig. 7),

where “a” indicates the compartment

is empty, and “b” indicates the

compartment is full).

• Replace the cap, ensuring the

markers on the cap line up with the

compartment prior to screwing the cap

back in place.

Rinse Aid Adjustment

The level of rinse aid use is preset to “3”.

You can adjust the level of rinse aid use

by adjusting the dial (Fig. 8). If water

stains form on the dishes after a wash,

the level should be increased. If blue

stains which can be wiped away are left on the dishes after a wash, the

level should be decreased.

Please note: Rinse aid ensures better quality wash results and

increased drying performance.

Always refill the rinse aid when the rinse aid indicator light on the

control panel is illuminated.

fig 4

fig 4

fig 5

Fig. 6

Fig. 7

Fig. 8

15

x

x

x

Dishwasher Baskets

To adjust the height of the upper basket

(we recommend wearing gloves for this):

1. Open the basket retaining clips, as

shown in Fig. 9, by turning them to the

side.

2. Remove the upper basket, and relo-

cate the alternate set of wheels on the

runner, as shown in Fig. 10, pushing the

basket back into place.

3. Close the basket retaining clips.

The images below are provided as guidance as to best practice for

loading the dishwasher. For loading the dishwasher to its 10 place

setting capacity, see Fig. 12 on page 16.

Fig. 11

Lower Basket Top Basket

Faulty loads

Fig. 9

Fig. 10

16

Standard loading and test data

Capacity

• Upper and lower baskets: 10 place settings (See Fig. 12).

• The upper basket should be adjusted to high position.

• Cups should be placed onto the dish rack pins.

• Cup racks should be placed above the wire.

Detergent / Rinse aid

• 5 + 25cm

3

, in accordance with EN50242-DIN 44990 IEC436 (international

norms) / Rinse aid dosage adjustment: 5.

Programme test

• Eco 50°C, in accordance with EN50242 (international norms.).

1 2 3 4 5 6 7 8

3 3

3

3

3

3

3

3

3

3

2

2 2 2

2 2 2

2

2 2

6

1 1

1

1 1 1

1

1

1

1

8

5 5

5

5 5

5

5

5 5 5

4 4 4

4

4

4

4 4

4 4

Fig. 12

17

Programme
listing

The values and

times provided in the

adjacent table have

been obtained under

laboratory conditions

according to relevant

standards. Actual

results obtained can

vary depending on

the conditions of the

dishwasher’s use

and environment.

(mains supply voltage,

water pressure, water

input temperature

and environmental

temperature).

Laboratory measured

value in accordance

with European

standard EN50242.

Reference programme

is ECO 50°.

Programme

name and

temperature

Intensive

65° (P1)

Eco

50° (P2)

Prewash

- (P3)

Level of soil High Medium -

Detergent

required

A+B A+B -

Programme

duration

(mins.)

115 198 15

Electricity

consumption

(kWh)

1.33 0.83 0.02

Water

consumption

(litres)

17.6 11.0 3.5

Prewash

50° wash

Cold rinse

Dry

Hot rinse

End

65° wash

Prewash Prewash

Hot rinse

Dry

EndEnd

Cold rinse

18

Fig. 14

Fig. 13

Care and maintenance

Before beginning any care or

maintenance, you should always

disconnect the appliance from the

electricity supply, and also turn off the

water supply.

Door seals

Wipe the dishwasher door seals regularly

with a damp cloth to remove any

residues.

Filters

You should clean the filters at least once

a month.

• Remove the lower basket.

• Turn the micro-filter anti-clockwise and

then lift it out (Fig. 13).

• Remove the coarse filter from the micro-

filter (Fig. 14).

• Remove the base filter from the

dishwasher compartment (Fig. 15).

You should clean and rinse the filters

thoroughly before replacing all the

sections in reverse order to that above.

The micro-filter should lock into place

once it is secure (Fig. 16).

Fig. 15

Fig. 16

19

IMPORTANT: Never run a programme without the filters in place.

Incorrect fitting of the filters may reduce wash performance and

potentially damage your appliance.

Spray arms

You should clean the spray arms at least once a month.

• Remove the lower basket.

• Pull the lower spray arm upwards to remove it.

• To remove the upper spray arm, first remove the nut on the upper spray

arm by turning it.

You should clean and rinse the spray arms thoroughly before replacing

them. Ensure that the upper spray arm nut is securely tightened when

refitting the upper spray arm.

Dishwasher interior

To deal with an accumulation of dirt, oil or limescale in the dishwasher,

run an intensive programme with detergent when the dishwasher is

empty.

Alternatively, there are specialist dishwasher cleaners available that can

be used.

20

Failure codes and troubleshooting

The “Programme Indicators” also serve as a diagnostic display to help in

the event of a problem with the appliance.

Error Code

Error description Advice

P1 P2 P3 End

Inadequate water

supply.

Make sure the water inlet tap is fully

open.

Close the water tap, separate the
water inlet hose from the tap and

clean the filter.

Restart your machine, contact

Customer Care if the error resumes.

Continual fill error.

Close the tap and contact Customer

Care.

The waste water in

the machine cannot

be discharged.

Drain hose is blocked.

The filters of your machine might be

blocked.

Restart the dishwasher and
cancel the programme. If the error
continues, contact Customer Care.

Heater error. Contact Customer Care.

Alarm is active

against water

overflow.

Turn o the dishwasher and

disconnect the water supply.

Contact Customer Care.

Faulty electronic

card.

Contact Customer Care.

21

Troubleshooting

Problem Possible cause

The programme will not start.

Check the plug, fuse and circuit breakers of the

mains supply.

The water tap is turned o.

The dishwasher door is not fully closed.

The mains inlet hose is kinked or trapped.

The water inlet filter or the machine filters are

blocked.

Water remains inside the dishwasher at the end of a

programme.

The water drain hose is blocked or kinked.

The filters are blocked.

The dishwasher stops in the middle of a programme.

Power failure.

Water inlet failure.

Programme is on standby.

Wash performance is of a low standard.

Poor loading of dishes hinders wash performance

(See Fig. 12 on page 16).

Insucient detergent added.

Inappropriate wash programme selected.

Spray arm is blocked.

Filters clogged or incorrectly fitted.

Water drain pump is blocked.

White stains on the dishes.

Insucient detergent added.

Rinse aid setting is too low.

Insucient dishwasher salt added.

Water softener setting is too low.

Salt compartment cap may not be completely closed.

The dishes are not completely dry at the end of a

programme.

A programme without a drying stage was selected.

Rinse aid setting is too low.

Dishes unloaded too soon (allow time for drying).

There are rust stains on the dishes.

Dierent sets of cutlery should be kept separate.

Too much salt (water softener setting is too high).

Salt compartment cap not completely closed.

Poor appliance earth (check mains electrical supply).

The door is not opening or closing properly.

Door tension not correctly adjusted for the decor

door.

22

Electrical information

Warning! This appliance must be earthed.

The mains lead of this appliance has been fitted with a BS 1363A 13A

fused plug. To change a fuse in this type of plug, follow the steps below:

1. Remove the fuse cover and fuse.

2. Fit replacement 13A fuse, ASTA approved to BS 1362 type, into the fuse

cover.

3. Replace fuse cover.

Important: Do not use the appliance without the fuse cover in

position.

How to connect an alternative plug

If the fitted plug is not suitable for your socket outlet, then it should be cut

off and disposed of safely to avoid the risk of electric shock. A suitable

alternative plug of at least 13A rating to BS 1363 should be used.

As the colours of the wires in the mains lead of this appliance may not

correspond with the coloured markings identifying the terminals in your

plug, proceed as per the following page.

23

• The wire which is coloured GREEN and YELLOW must be connected to

the terminal which is marked with letter (E) or by the Earth symbol or

coloured GREEN and YELLOW.

• The wire which is coloured BLUE must be connected to the terminal

which is marked with the letter (N) or coloured BLACK or BLUE.

• The wire which is coloured BROWN must be connected to the terminal

which is marked with the letter (L) or coloured RED or BROWN.

If in doubt regarding the electrical connection of this appliance, consult

a qualified electrician. Do not shorten the supply cable, the appliance

may require removing for servicing.

N.B. Ensure that the plug socket is situated in an easily accessible

place.

If the power supply cord is damaged, it must replaced by a CDA

authorised agent.

24

Installation

• Do not install this appliance if it is damaged in any way. Installing a

damaged appliance may invalidate the warranty and could cause

further damage to the surrounding area.

• Do not hold the appliance by the door or control panel to move

it as this may cause damage. We recommend seeking the help of

another individual when moving and installing this appliance.

• We would recommend leaving a certain clearance either side of the

dishwasher so that removal of the appliance is easier, should the need

arise.

• The water supply tap should be located in an adjacent cupboard so

that it can be accessed after installation.

• Ensure the appliance is level by adjusting the feet as necessary.

Problems with the level seating of the appliance can lead to issues with

performance or the door opening and closing.

• Only use the water inlet supplied with the appliance.

• If the water pressure is above 10 bar, a pressure relief valve should be

used.

• After connecting the water supply, check to ensure there are no leaks.

• The water outlet can either be connected to a water drain or to a sink

outlet spigot. Where the dishwasher drain hose is to be connected

to a sink spigot, ensure that the spigot is cut/opened (if required)

before attaching the drain hose.

• The drain connection (fig. 19) should be at a minimum of 600mm and a

maximum of 1100mm from the floor. The drain hose should be no longer

than 4m in length to ensure good performance from the dishwasher.

• This appliance is cold fill only.

25

Figures 17 and 18 on page 26 show the recommended installations of

our dishwashers. The set-ups in these figures should be mimicked

wherever possible to help to ensure the best performance of the appli-

ance. Please carry out the below checks/measures before, during

and after installation.

Drain hose

• This can be connected to a water drain or to a sink outlet spigot.

Where the hose is to be connected to a spigot, ensure that the

spigot is cut/opened (if required) before attaching the hose. A circlip

can be used to secure this connection. Observe the 150mm mini-

mum height distance between the spigot and drain hose support

as per fig. 15.

• The drain hose support (fig. 19) must be secured at a minimum of

60cm and a maximum of 110cm from the floor and must be higher

than the sink waste.

• Should be no longer than 4m in order to ensure good performance.

• Must be free from kinks, debris or damage. It is important that this is

checked before and after installation.

Inlet hose

• This must be free from kinks, debris or damage. This must be

checked before and after installation.

• Should have a bend radius of 200mm minimum to ensure the proper

flow of water to the appliance.

• Ensure the supply to the hose (water valve) is turned on.

26

600mm - 1100mm

Power
outlet

Waste

Waste

Water
supply

Valve

Cut/open
spigot

Waste

150mm min.

600mm - 1100mm

Dishwasher

Fig. 1

Fig. 2

Drain

Inlet hose

hose

Fig. 3

Fig. 17

Fig. 18

Fig. 19

• Use the additional fitting template and kit supplied with the appli-

ance to fit the appliance into the cabinet, secure it and then fit and

secure the decor door.

• Adjust the dishwasher door hinge tension as necessary to ensure

the appliance door opens and closes properly and safely with the

decor door attached. There are labels on the dishwasher door to

advise you. An improperly fitted (or adjusted) decor door will prevent

the appliance door from opening and closing as normal and could

cause issues with operation such as leaks.

27

Fitting the decor door

Where non-standard decor doors are to be used, additional fitting in-

structions are required to ensure compatibility with this product.

The appliance is supplied with a fitting template and these instructions

should be followed as normal.

However, the fitting template needs to be located lower down the fascia

door. This is shown below:

The amount of offset, Y, depends upon the height of the fascia door and

can be calculated as X = 723mm.

For example, if you have a 731mm tall fascia door and are fitting a door

to your dishwasher, then Y = 731-723 = 8mm.

Ensure that the hinge tensioners are adjusted to balance the weight of

the door.

Fig. 17

28

NOTES:

29

NOTES:

30

NOTES:

31

FICHE



Supplier's trade mark  Matrix

Supplier's model

MW200

Capacityofdishwasher  1 0

Theenergyeciencyclass A + 

Annualenergyconsumption inkWhper year(AEC)(280Cycle)*  237

Energyconsumption (Et)(kWh percycle) 0.83

O modepowerconsumption(W) (Po) 0.50

Left onmodepowerconsumption(W) (Pl) 1.00

Annualwaterconsumption inlitres per year(AWC)( 280Cycle)**  3080

Drying eciencyclass***  A

Standardprogramme name****  Eco 50°C

Programme time forstandard cycle( min)  198

NoisedB(A)  52

   







* Energy consumption 237 kwh per year, based on 280 standard cleaning cycles using cold water fill
and the consumption of low power modes. Actual energy consumption will depend on how the
appliance is used.
** Water consumption 3080 litres per year based on 280 standard cleaning cycles. Actual water
consumption will depend on how appliance is used.
***Drying eciency class A on a scale from G (least ecient) to A (most ecient).

**** The “Eco 50 °C” is the standard cleaning cycle to which the information in the label and the fiche
relates. This programme is suitable to clean normally soiled tableware and it is the most ecient
programme in terms of combined energy and water consumption.

Freestanding/Built-in

Built-in

Serviced by

The CDA Group Ltd. Harby Road, Langar, Nottinghamshire, NG13 9HY

Tel: [phone] Fax: [phone] Email: [e-mail]

For our Customer Care Department, or for Service,

please contact us on: