Matrix H3XE-01 Service Manual

H 3 X E - 0 1 B I K E

S E R V I C E M A N U A L

TABLE OF CONTENTS

CHAPTER 1: SERIAL NUMBER LOCATION ................................................................... 1

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1 Read and Save These Instructions ........................................................................... 2

2.2 Electrical Requirements ............................................................................................ 3

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1 Recommended Cleaning Tips ................................................................................... 4

3.2 Check for Damaged Parts ......................................................................................... 4

3.3 Care and Maintenance Instructions .......................................................................... 5

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1 Console Description .................................................................................................. 6

4.2 Workout Setup Steps - Manual .................................................................................. 7

4.3 Workout Setup Steps - Fat Burn ................................................................................ 7

4.4 Workout Setup Steps - Training Workouts ................................................................. 7

4.5 Workout Setup Steps - Fitness Test ........................................................................... 8

4.6 Workout Setup Steps - Target Heart Rate ................................................................. 9

4.7 Workout Setup Steps - Constant Watts .................................................................... 9

CHAPTER 5: MANAGER MODE

5.1 Manager Mode Overview .......................................................................................... 10

5.2 Manager Mode - About Tab ........................................................................................ 10

5.3 Manager Mode - Time Tab ......................................................................................... 11

5.4 Manager Mode - Default Tab ..................................................................................... 11

5.5 Manager Mode - Language Tab ................................................................................. 12

5.6 Manager Mode - TV Tab ............................................................................................ 13

5.7 Manager Mode - Other Tab ........................................................................................ 13

CHAPTER 6: ENGINEERING MODE

6.1 Engineering Mode Overview ............................................................................................... 14

6.2 Engineering Mode - Errors ................................................................................................. 14

6.3 Engineering Mode - Statistics ............................................................................................. 15

6.4 Engineering Mode - Self Power .......................................................................................... 15

6.5 Engineering Mode - Clubs .................................................................................................. 16

6.6 Engineering Mode - Club ID ............................................................................................... 16

CHAPTER 7: SERVICE MODE

7.1 Service Mode Overview ...................................................................................................... 17

7.2 Service Mode - Setup Tab................................................................................................... 18

7.3 Service Mode - Test Tab ..................................................................................................... 20

7.4 Service Mode - Time Tab .................................................................................................... 21

7.5 Service Mode - Log Tab ...................................................................................................... 22

CHAPTER 8: TROUBLESHOOTING

8.1 Electrical Diagram ..................................................................................................... 23

8.2 Errors Codes on the Console..................................................................................... 24

8.3 LCB LED Indicators.................................................................................................... 25

8.4 Troubleshooting - Display Issues ............................................................................... 26

8.5 Troubleshooting - Error 0x04A0 ................................................................................. 27

8.6 Troubleshooting - Keypad Issues ............................................................................... 28

8.7 Troubleshooting - Entertainment Keypad Issues ....................................................... 29

8.8 Troubleshooting - Resistance Issues ......................................................................... 30

8.9 Troubleshooting - Pedals Slipping ............................................................................. 31

8.10 Troubleshooting - Noise Issues .................................................................................. 31

8.11 Troubleshooting - Heart Rate Issues ......................................................................... 32

8.12 Troubleshooting - TV Issues ...................................................................................... 33

TABLE OF CONTENTS

CHAPTER 9: PART REPLACEMENT GUIDE

9.1 Console Replacement ................................................................................................ 34

9.2 Heart Rate Handlebar Replacement ......................................................................... 35

9.3 Heart Rate Grip Replacement ................................................................................... 36

9.4 Cup Holder Replacement ........................................................................................... 37

9.5 Console Keypad / Overlay Replacement ................................................................... 38

9.6 Console Mast Removal .............................................................................................. 41

9.7 Seat Pad Replacement .............................................................................................. 42

9.8 Back Pad Replacement.............................................................................................. 43

9.9 Stationary Handlebar Replacement ........................................................................... 44

9.10 Pedal Replacement ................................................................................................... 45

9.11 Rear Shrouds Replacement ....................................................................................... 46

9.12 Front Shrouds Replacement ...................................................................................... 47

9.13 Lower Control Board Replacement ........................................................................... 48

9.14 Battery Replacement .................................................................................................. 49

9.15 Drive Belt Replacement ............................................................................................ 50

9.16 Generator Belt Replacement...................................................................................... 51

9.17 Generator Replacement ............................................................................................. 52

9.18 Pulley Axle Set Replacement.......................................................................................... 53

9.19 Crank Axle Set Replacement .......................................................................................... 55

9.20 Rear Stabilizer Replacement .......................................................................................... 56

9.21 Front Stabilizer Replacement ......................................................................................... 57

9.22 Testing the Bike ............................................................................................................... 58

CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE

10.1 H3xe-01 Bike Specifications ...................................................................................... 59

10.2 Fasteners and Assembly Tools .................................................................................. 60

10.2 Assembly Instructions ............................................................................................... 61

10.4 Adjusting the Pedal Straps and Seat ......................................................................... 67

10.5 Leveling the Bike ........................................................................................................ 68

10.6 TV Bracket Installation ............................................................................................... 69

10.7 TV Programming Instructions..................................................................................... 72

CHAPTER 11: SOFTWARE UPGRADE GUIDE

11.1 Software Upgrade Instructions ................................................................................... 75

III

1.1 SERIAL NUMBER LOCATION

CHAPTER 1: SERIAL NUMBER LOCATION

A serial number plate is located behind the seat in the seat track. There is also a serial number tag on the middle of the main frame pointed towards the floor.

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1 READ AND SAVE THESE INSTRUCTIONS

To ensure your safety and protect the equipment, read all instructions before operating the MATRIX H3xe-01 Bike.

To ensure proper use of the Matrix H3xe-01 Bike, make sure that all users read this manual. Remind the users that before undertaking any fitness program, they should obtain complete physical examinations from their physicians. If, at any time while exercising, the user experiences dizziness, pain, or shortness of breath, nausea or feels faint, he or she must stop immediately.

* This bike is only to be used for its intended purpose described in this manual. Do not use attachments that have not been recommended by Matrix.

* Never drop or insert objects into any opening. Keep hands away from moving parts. If the item cannot be reached, contact a Matrix authorized dealer for assistance.

* Never operate the unit if it is damaged, not working properly, when it has been dropped, or has been dropped in water.

* Keep hands and feet clear at all times from moving parts to avoid injury.

* Do not use this product outdoors, near swimming pools or in areas of high humidity.

* Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

* Do not use this product in bare feet. Do not wear shoes with heels, leather soles, cleats, or spikes while exercising.

CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.

CAUTION! Any changes or modifications to this equipment could void the product warranty.

* Do not remove the side covers. Service should only be done by an authorized service technician.

* Close supervision is necessary when used near children, invalids, or disabled people.

* When the bike is in use, young children and pets should be kept at least 3 meters / 10 feet away.

* Assemble and operate the bike on a solid, level surface.

* Never face backward while using the Matrix H3xe-01 Bike.

* Use the stationary handlebars when mounting or dismounting the bike.

* Do not wear clothing that might catch on any moving parts of this bike.

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.2 ELECTRICAL REQUIREMENTS

The Matrix 3xe Series Hybrid Bike is designed to be self powered. NOTE: If an add on TV (using a bracket) or Virtual Active is added to the unit, it must be plugged in, or the TV and Virtual Active will not operate correctly. If the Bike will be plugged in, follow the requirements below.

MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO

All Matrix Bikes require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Quite simply this means that each outlet you plug Bikes into should not have anything else running on that same circuit besides other Bikes (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should not have power to it are the Bikes in question. No lamps, vending machines, fans, sound systems, or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.

For your safety and Bike performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23. Your Bike is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord could void all warranties for this product. Multiple Bikes can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units per 20 Amp dedicated circuit.)

GROUNDING INSTRUCTIONS:

The Matrix H3xe-01 Hybrid Bike must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The Bike is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.

DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by an electrician.

CONSOLE POWER

The Matrix Hybrid Bike console has a battery that makes it self powered. This means that even if the unit is not plugged in, the console may still have power for up to 12 hours. If the console power needs to be reset or turned off, press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds until the console turns off. The console power will also need to be reset if settings are changed in Manager, Engineering, or Service Modes.

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1 RECOMMENDED CLEANING TIPS

Preventative maintenance and daily cleaning will prolong the life and look of your MATRIX H3xe-01 Bike

Please read and follow these tips.

* Position the equipment away from direct sunlight. The intense UV

light can cause discoloration on plastics.

* Locate your equipment in an area with cool temperatures and low

humidity.

* Clean with a soft 100% cotton cloth.

* Clean with soap and water or other non-ammonia based all pur-

pose cleaners.

* Wipe seats, pedals, console, heart rate grips, and the handlebar

clean after each use.

* Do not pour liquids directly onto your equipment. This can cause

damage to the equipment and in some cases electrocution.

* Check pedal straps weekly for wear.

* Adjust leveling feet when equipment wobbles or rocks.

* Maintain a clean area around the equipment, free from dust and dirt.

3.2 CHECK FOR DAMAGED PARTS

DO NOT use any equipment that is damaged or has worn or

broken parts. Use only replacement parts supplied by Matrix Fitness Systems.

MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for a replacement at 866-693-4863 or www.matrixfitness.com.

MAINTAIN ALL EQUIPMENT. Preventative maintenance is the key to smoothly operating equipment. Equipment needs to be inspected at regular intervals. Defective components must be kept out of use until they are repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.3 CARE AND MAINTENANCE INSTRUCTIONS

In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done. Some basic tools and supplies will be necessary to perform these tasks which include (but may not be limited to):

* Metric Allen wrenches * #2 Phillips head screwdriver * Adjustable wrench * Torque wrench (capability to read foot lbs and inch lbs) * Lint free cleaning cloths * Teflon based spray lubricant such as "Super Lube" or other Matrix approved products. * Mild water soluble detergent such as "Simple Green" or other Matrix approved products * Vacuum cleaner with an extendable hose and crevasse tool attachment.

You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the latest version will always be available on the Matrix web site at www.matrixfitness.com.

DAILY MAINTENANCE ITEMS

1) Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service.

2) Clean the bike before and after each use, including: a. Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or any acid based cleaners. NOTE: Spray cleaner onto a cloth before using, never spray cleaner directly onto the equipment. b. Keep the console display free of fingerprints and salt build up caused by sweat.

3) Attempt to wobble the unit from side to side and front to back. Level if needed (see Section 10.5).

WEEKLY MAINTENANCE ITEMS

1) Frequently vacuum the floor beneath the unit to prevent the accumulation of dust and dirt which can affect the smooth operation of the unit.

2) Check the pedal straps for damage.

3) Clean the grooves on the foot pedals.

MONTHLY MAINTENANCE ITEMS

1) Inspect the console, seat, pedals, and shrouds for damage.

2) Tighten the pedals onto their respective cranks using a 15 mm wrench.

3) Adjust the leveling feet if equipment rocks or wobbles.

YEARLY MAINTENANCE ITEMS

1) Remove the front shrouds and check the belt for damage, alignment, and proper tension.

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1 CONSOLE DESCRIPTION

MULTI-PURPOSE KEYS: Keys have different functions depending on each screen.

GO: One touch Start.

ENTER: To confirm each program setting.

UP / DOWN LEVEL: Easy information and level selection.

UP / DOWN TIME: Easy information and time adjustment.

STOP: Ends workout and shows workout summary data.

NUMBER KEYPAD: Workout data input for workout setup. Level

adjustment during workout.

COOL DOWN: Puts the Bike into Cool Down Mode.

H3XE ENTERTAINMENT ZONE

TV: Will take the user directly to the TV screen.

VOLUME UP / DOWN: Adjusts the volume output through the

headphone jack of either integrated console TV or iPod output.

NUMBER KEYPAD: Allows for easy TV channel selections.

CHANNEL UP / DOWN: Allows for channel selection.

DISPLAY MODE: Allows user to cycle through console display options,

iPod, TV, or profile display.

LAST CHANNEL: Allows the user to cycle between the current channel and the previous channel they were viewing.

HOME: Changes the channel to the channel defined as Home.

CC / MUTE: Press to cycle through the different closed caption and

mute configurations.

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.2 WORKOUT SETUP STEPS - MANUAL

GO - Press to immediately begin a workout. Workout, resistance level, and time will automatically go to default settings. Pressing GO will not

prompt user for age, weight, or level settings.

1) Start pedaling and press the GO key to begin your workout. 2) The display will read 3, 2, 1, Begin and then the program will start.

MANUAL - Manual allows the user to input more information while defining their own workout. Calorie expenditure will be more accurate

when inputting information in Manual than by pressing GO.

1) Start pedaling and press the key next to MANUAL on the display.

2) Select the key next to Level and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

4.3 WORKOUT SETUP STEPS - FAT BURN

FAT BURN - Fat burn is a level based program that is designed to help users burn fat through various resistance level changes.

1) Start pedaling and press the FAT BURN key.

2) Select the key next to Level and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

4.4 WORKOUT SETUP STEPS - TRAINING WORKOUTS

ROLLING HILLS - The Rolling Hills program is a level based program that automatically adjusts the resistance level to simulate real

terrain.

1) Start pedaling and press the key next to TRAINING WORKOUTS on the display, and then press the key next to ROLLING HILLS.

2) Select the key next to Level and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

INTERVALS - The Intervals program is a level based program that automatically adjusts the resistance of the machine from low to high

intensity settings at regular intervals.

1) Start pedaling and press the key next to TRAINING WORKOUTS on the display, and then press the key next to INTERVAL TRAINING.

2) Select the key next to Level and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.5 WORKOUT SETUP STEPS - COOPER FITNESS TEST

FITNESS TEST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based

on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is optional but provides more data.

The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain 60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed. Incline will not be adjustable during the test.

1) Start pedaling and press the key next to FITNESS TEST on the display.

2) Select the key next to Age and follow the prompts to set.

3) Select the key next to Gender and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

6) Once the workout is complete, the display will read the results of the Fitness Test.

STAGE COMPLETE:

1 Well Below Average 2 Well Below Average 3 Below Average 4 Below Average 5 Average 6 Average 7 Above Average 8 Above Average 9+ Well Above Average

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.6 WORKOUT SETUP STEPS - TARGET HEART RATE

TARGET HEART RATE - The bike comes with standard digital contact heart rate sensors and are POLAR telemetry compatible. The

heart rate control workout mode allows the user to program their desired heart rate zone, and the bike will automatically adjust the level based upon the user's heart rate. The heart rate zone is calculated using the following equation: (220-Age)8%=target heart rate zone. The user must wear a POLAR telemetric strap or continually hold onto the contact heart rate grips for this workout.

Locate the metal sensors on the handlebars of the bike. Notice that there are two separate pieces of metal on each grip. You must be making contact with both pieces of each grip to get an accurate heart rate reading. You can grab these sensors in any program to view your current heart rate.

1) Start pedaling and press the key next to TARGET HEART RATE.

2) Select the key next to Age and follow the prompts to set.

2) Select the key next to Percent of HR and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

4.7 WORKOUT SETUP STEPS - CONSTANT WATTS

CONSTANT WATTS - Constant Watts is a unique program that allows you to vary your cadence or RPM and the bike's resistance level will

adjust accordingly to your selected goal. The quicker you pedal, the less resistance for the goal selected.

1) Start pedaling and press the CONSTANT WATTS key.

2) Select the key next to Watts and follow the prompts to set.

3) Select the key next to Time and follow the prompts to set. .

4) Select the key next to Weight and follow the prompts to set.

5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

CHAPTER 5: MANAGER MODE

5.1 MANAGER MODE OVERVIEW

The Manager's Custom Mode allows the club owner to customize the bike for the club.

1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the upper display. Manager Mode will appear on the display (Figure A).

2) Select the key next to the setting that needs to be changed, and follow the prompts to change.

3) Press the ENTER key once the desired setting is correct to save.

4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

5.2 MANAGER MODE - ABOUT TAB

MANAGER MODE

About

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Versions Software version. Cannot be modified.

Key Sound Default: On

Out of Order Default: Off

FIGURE A

Controls whether there is a key sound when a key is pressed and whether it is a beep or through the speakers.

This option allows the club to put the console into an "out of order" status.

On / Off

5.3 MANAGER MODE - TIME TAB

CHAPTER 5: MANAGER MODE

MANAGER MODE

Time

5.4 MANAGER MODE - DEFAULTS TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Maximum Time Default: 60 Minutes

Pause Time Default: 5 Minutes

This option allows the club to set the maximum workout duration limits during peak and non peak hours.

This option controls the default pause time. Maximum: 10 Minutes

Maximum: 99 Minutes Minimum: 5 Minutes

Minimum: 1 Minute

MANAGER MODE

Defaults

FUNCTION & DEFAULTS DESCRIPTION MODIFIED

Level: Default: 1 This option controls the default program level. Max: 1 Min: 20

Age: Default: 30 This option controls the default user's age used in the target

Weight: Default: 150 lbs / 68 kg

Gender: Default: Male Setting the user as Male or Female. Male or Female

Time: Default: 30 Minutes This option controls the default program time. Max: Max Time Min: 5 Min

HR calculations.

This option controls the default weight used in the calorie calculations. Displayed in pounds or kilograms.

Maximum: 100 Minimum: 10

Maximum: 400 lbs / 180 kg Minimum: 80 lbs / 36 kg

5.5 MANAGER MODE - LANGUAGE TAB

CHAPTER 5: MANAGER MODE

MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Language Select default language. This option allows the user to select a flag for a

LANGUAGE

English

German

FLAG UNIT

Mile

LANGUAGE

Spanish

Dutch

Italian

Japanese

specific language.

FLAG UNIT

LANGUAGE

Chinese

Portuguese

French

N/A

FLAG UNIT

5.6 MANAGER MODE - TV TAB

CHAPTER 5: MANAGER MODE

MANAGER MODE

5.7 MANAGER MODE - OTHER TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Channel: Default: 3 This option controls the default TV channel on start up. Channels 1-999

Volume: Default: 5 This option controls the default TV volume on start up. Maximum: 17 Minimum: 1

Setup This option allows the TV to be programmed. Press -

External TV: Default: Off This option controls the external TV power. NOTE:

Remote TV Default: Off This option allows the controller to work with MYE TV. On/ Off

on the number keypad.

N/A

On / Off

The TV will only work in AC Plug in Mode.

MANAGER MODE

Other

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Virtual Active This option controls the Virtual Active Function. NOTE: The

Virtual Active function will only work in AC Plug in Mode.

Default: Yes or No

CHAPTER 6: ENGINEERING MODE

6.1 ENGINEERING MODE OVERVIEW

The Engineering Mode allows the club owner to keep track of the technical settings and error history for the bike.

1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the upper display. Engineering Mode will appear on the display (Figure A).

2) Select the key next to the setting that needs to be changed, and follow the prompts to change.

3) Press the ENTER key once the desired setting is correct to save.

6.2 ENGINEERING MODE - ERRORS TAB

FIGURE A

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Errors This option displays the error code

history.

N/A

CHAPTER 6: ENGINEERING MODE

6.3 ENGINEERING MODE - STATISTICS TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Statistics This option displays the workout

information for the unit.

6.4 ENGINEERING MODE - SELF POWER TAB

N/A

ENGINEERING MODE

Self Power

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Threshold Default: 25 RPM This option controls the minimum RPM limits for operation. 25 - 60 RPM

Disconnect This option controls the minimum RPM limit to operate other

Keep Time This option controls how long the console keeps information

functions when no power is present.

after the minimum RPM threshold is not met.

20 - 60 RPM

Home: 60 Seconds Run: 30 Seconds Summary: 30 Seconds

CHAPTER 6: ENGINEERING MODE

6.5 ENGINEERING MODE - CLUBS TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Clubs Default: MATRIX

6.6 ENGINEERING MODE - CLUB ID TAB

This option allows the club to select a screen header from a list.

N/A

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Club ID This option records the Club ID of

the fitness facility.

N/A

CHAPTER 7: SERVICE MODE

7.1 SERVICE MODE OVERVIEW

The Service Mode allows an authorized service provider to test and store information on the bike.

1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the upper display. Service Mode will appear on the display (Figure A).

2) Select the key next to the setting that needs to be changed, and follow the prompts to change.

3) Press the ENTER key once the desired setting is correct to save.

FIGURE A

7.2 SERVICE MODE - SETUP TAB

CHAPTER 7: SERVICE MODE

SERVICE MODE

Setup

FUNCTION & DEFAULTS DESCRIPTIONS

Machine Type Default: Hybrid Bike This option selects the current model.

Serial Number This option displays the serial number of the console and frame.

Accumulated Distance This option displays the accumulated workout distance since production.

Accumulated Time This option displays the accumulated workout time since production.

Show Boot Factory Setting Only.

CHAPTER 7: SERVICE MODE

7.2 SERVICE MODE - SETUP TAB - CONTINUED

1) Enter into Service Mode (ENTER, 3, 0, 0, 1, ENTER).

2) Check if the Machine Type is set for H3xe-01.

3) As long as the Machine Type is correct, the console should automatically be set for EP604 and the platform should automatically be set for CB72.

4) Input the serial number for the console first.

5) The serial number configuration is as follows, then press OK:

- V:YY:MM;nnnnn

- V is the version. This will be a letter between B-Z (if the console is version A, just leave this blank).

- Y is the year (e.g. 10, 11, 12).

- MM is the month (e.g. 08, 09, 10).

- nnnnn is the actual serial number. Repeat this procedure to enter the platform serial number.

6) The example shows the console automatically set for EP604, a version of A, a year of 2011, a month of 02 (February), and a serial number of 00030.

The example shows the platform automatically set for CB72, a version of A, a year of 2010, a month of 12 (December), and a serial number of 00700.

7.3 SERVICE MODE - TEST TAB

CHAPTER 7: SERVICE MODE

Test

SERVICE MODE

FUNCTION & DEFAULTS DESCRIPTIONS

Keypad This option is for a keypad test.

7.4 SERVICE MODE - DATE & TIME TAB

CHAPTER 7: SERVICE MODE

SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS

Time Date & Time This option sets the current date and time on

the machine.

7.5 SERVICE MODE - LOG TAB

CHAPTER 7: SERVICE MODE

Log

SERVICE MODE

FUNCTION & DEFAULTS DESCRIPTIONS

Delete This option deletes key components replacement

history.

Create This option creates key components replacement

history.

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Matrix H3XE-01 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual