Matrix ETERNITY ME, ETERNITY PE, ETERNITY GE Quick Start Manual

ETERNITY
Quick Start
ETERNITY
The IP-PBX with Seamless Mobility
and Universal Connectivity
Quick Start
Documentation Disclaimer
This is a general documentation for all models of the product. The product may not support all the features and facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Comsec reserves the right to revise information in this publication for any reason without prior notice. Matrix Comsec makes no warranties with respect to this documentation and disclaims any implied warranties. While every precaution has been taken in the preparation of this quick start, Matrix Comsec assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec's operating and maintenance instructions.
Copyright
All rights reserved. No part of this quick start may be copied or reproduced in any form or by any means without the prior written consent of Matrix Comsec.
Version 10 Release date: June 18, 2011

Contents

Introduction .................................................................................................... 1
Installing the ETERNITY ................................................................................ 3
Before you Start ................................................................................................ 3
Installing SLT, DKP and TWT Cards ................................................................. 6
Installing the BRI Card ...................................................................................... 7
Installing E&M Card ......................................................................................... 13
Installing Mobile Card ...................................................................................... 15
Installing VoIP Card ......................................................................................... 18
Connecting SIP Extensions ............................................................................. 22
Installing the T1E1PRI Card ............................................................................ 40
Installing VMS Card ......................................................................................... 45
Installing Door Phone Card ............................................................................. 47
Switching ON the system ................................................................................ 49
How to access Jeeves ..................................................................................... 50
Basic Configuration ..................................................................................... 53
‘Region’ ........................................................................................................... 55
Emergency Numbers ....................................................................................... 56
Enterprise Name ............................................................................................. 56
Time Zone-Automatic (Time Table), Day/Night Mode ..................................... 57
Flexible Numbers ............................................................................................ 57
DSS Consoles ................................................................................................. 58
CLIP ................................................................................................................ 60
Class of Service .............................................................................................. 60
Toll Control ...................................................................................................... 61
Trunk Access ................................................................................................... 61
LCR ................................................................................................................. 62
Trunk Landing ................................................................................................. 62
T1E1PRI .......................................................................................................... 64
Mobile Port ...................................................................................................... 66
BRI Port ........................................................................................................... 67
E&M Lines ....................................................................................................... 68
Table of Contents i
VoIP Port ......................................................................................................... 69
SIP Trunks ....................................................................................................... 70
SIP Extensions ................................................................................................ 70
Logical Partition ............................................................................................... 72
Door Phone Card ............................................................................................ 73
VMS Card ........................................................................................................ 73
Appendix ....................................................................................................... 85
Universal Slots ................................................................................................ 85
Cable Diagrams for cards of ETERNITY-ME .................................................. 88
Cable Diagram for cards of ETERNITY-GE .................................................. 105
Cable Diagram for cards of ETERNITY-PE ................................................... 111
ii Table of Contents

Introduction

Thank you for choosing the Matrix ETERNITY! This Quick Start is meant to help you setup the ETERNITY and use the basic features.
For detailed description of the installation, advanced configuration and feature description, please refer the ETERNITY System Manual provided to you on the CD­ROM.
This Quick Start is applicable for firmware version V10.01 and later.
Matrix ETERNITY Quick Start 1
2 Matrix ETERNITY Quick Start

Installing the ETERNITY

Before you Start

Before you begin the installation of the ETERNITY ME/GE/PE, make sure that the required telecom wiring has been done and you have the following items ready:
A Main Distribution Frame (MDF)
A suitable location to install the Main Distribution Frame and the ETERNITY hardware. If you want to install the mobile card, make sure the place you select has sufficient signal strength.
Cables for trunk lines and extensions.
Terminate the trunk lines from the service provider network and the extension lines from the field phones into the Main Distribution Frame.
The Cards of ETERNITY, as required.
One or more Single Line Telephone or Digital Key Phones, or IP Phones for testing.
Power supply.
The ETERNITY ME, GE and PE work with input voltages ranging between 100­240VAC. Arrange for a separate power point and switch, close to the system. Power supply for the system must be separate from other heavy electrical loads like Air-conditioners, heaters, welding machines, electrical motors, etc.
One or more active Two-wire trunk lines for test calls.
A modem for the ISDN T1E1PRI line.
An NT1 termination device for the ISDN BRI line.
Appropriate cables and connectors to set up and test the Ethernet interface of the ETERNITY and the LAN connection.
Matrix ETERNITY Quick Start 3
A standalone PC or a PC connected in a LAN.
Wall mounting nails Mounting Template
MDF cable for Switch Card (provided with ETERNITY ME only)
Telephone Personality Guide
ETERNITY Platform
Quick Start and User Card.
Quick Start and User Card
Support Card
A SIM card to test mobile network connectivity.
A SIP Account to test VoIP connectivity.
Make sure you have separate electrical earth and telecom earth for the safety of the product and the persons handling it.
Always wear a properly earthed (grounded) electrostatic discharge preventive belt or wrist strap while handling the cards of the System.
Use Primary Protection on trunk and long distance extension lines to protect the system from lightning and electrical surges.
Do not install the system near any source of water, corrosive fumes, and electromagnetic noise such as radio equipment, heavy transformers, faulty electric chokes of tube-lights, device having a faulty coil, to avoid electromagnetic effect.
Read the System Manual for safety precautions.
Unpack the system.
Make sure that your package contains all the below items. If any item is missing or damaged, please contact the source from where you have purchased the system.
3 Pin AC Mains cable
RJ-45 Cable
CD containing Voice Messages, System Manual,
Matrix Logos
Warranty Card
4 Matrix ETERNITY Quick Start
Place the system at the location you have selected.
If installing ETERNITY ME or GE,
unscrew and remove the filler bracket of the slots you want to insert the
cards.
insert the cards into the Universal Slots. Make sure the connectors on the
card and those on the motherboard on the backplane make perfect contact.
press down the levers of the card mounting brackets and secure the card in
its slot with the screws provided.
If installing ETERNITY PE,
unscrew the top cover and keep the screws and the cover aside.
select a Universal Slot to place the card and remove the screws on the
studs.
seat the card on the slot such that the card connectors make perfect contact
with the connector pins on the CPU.
secure the card on the slot by fixing the screws on the studs.
replace and secure the cover after you have completed installation of all
cards and connecting the cables.
See “Appendix” for position of the Universal Slots in your model.
Matrix ETERNITY Quick Start 5

Installing SLT, DKP and TWT Cards

Unpack the SLT, TWT, DKP cards. Remove the filler brackets of the universal slots and insert the cards.
Plug the MDF cables provided with each card into the connectors of the cards.
Terminate the free ends of the MDF cables from the card connectors into the Krone modules of the Main Distribution Frame. Refer the cable connections given in the “Appendix” for terminating the cables into the Main Distribution Frame.
Connect Single Line Analog Telephone instruments to the SLT ports over the MDF.
Connect Digital Key phones, EON42, EON48 and their consoles DSS72 and DSS16X4 to the DKP Ports over the MDF.
Connect Two Wire Trunk (Analog Trunk) lines to the TWT ports over the MDF.
6 Matrix ETERNITY Quick Start

Installing the BRI Card

Unpack the BRI card.
Set the Orientation Type of the BRI Ports as Ter minal (TE) or Network (NT) mode as per your installation requirement.
In ETERNITY ME
To set the Orientation Type of the BRI Port as either NT or TE, change the position of the jumpers located on the main board of the card. Refer the tables
below for jumper positions for each BRI port. Default: All ports are set as TE.
Mode Jumper Position
BRI Port 1 BRI Port 2
J20 J21 J22 J23 J24 J25 J26 J27
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Mode Jumper Position
BRI Port 3 BRI Port 4
J28 J29 J30 J31 J32 J33 J34 J35
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Mode Jumper Position
BRI Port 5 BRI Port 6
J36 J37 J38 J39 J40 J41 J42 J43
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Matrix ETERNITY Quick Start 7
Mode Jumper Position
BRI Port 7 BRI Port 8
J44 J45 J46 J47 J48 J49 J50 J51
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
In ETERNITY GE
To set the BRI Ports of ETERNITY GE as NT or TE, refer the tables below to change the position of the Jumpers on the main board of the BRI Card. Default:
all ports are set as TE.
Mode Jumper Position
BRI Port 1 BRI Port 2
J1 J2 J3 J4 J6 J7 J8 J9
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Mode Jumper Position
BRI Port 3 BRI Port 4
J10 J16 J17 J18 J14 J15 J19 J20
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
8 Matrix ETERNITY Quick Start
In ETERNITY PE
To set the BRI Ports of ETERNITY PE as TE or NT, refer the tables below to change the position of the jumpers on the main board of the BRI Card. Default:
all ports are set as TE.
Mode Jumper Position
BRI Port 1 BRI Port 2
J1 J2 J4 J5 J7 J8 J10 J11
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Common Instructions for installing the BRI card in ETERNITY ME, GE, and PE
A BRI Port can be configured in the TE/NT mode. Depending on the installation and configuration scenario, Termination Resistance of 100 should be inserted.
When the BRI Port is configured as Network, NT mode, power may have to be fed to the terminal equipment connected to the BRI port.
Inserting Termination Resistance on the BRI Port
Termination Resistance should be inserted in the following cases
1. When the BRI port is configured in NT mode.
2. When the BRI port is configured in TE mode and connected in a Point-to-Point
configuration as shown in figure 1.
Figure 1:
Matrix ETERNITY Quick Start 9
3. When the BRI port is configured in TE mode and connected as the last
ISDN
Network
NT
BRI Line
BRI TEBRI TE
Other ISDN
Equipment
Equipment
terminal on the S0 bus (Multi-point configuration) as shown in figure 2.
Figure 2:
BRI TE
Other ISDN
ETERNITY
Termination need not be inserted in case 2 and 3 above, if the S0 bus itself supports Termination resistors.
Termination need not be inserted if the BRI port of ETERNITY (configured in TE mode) is connected as any terminal other than the last terminal on the S0 bus (in a Multi-point configuration).
To set the 100 termination on the BRI port set the Jumpers J3 and J4 located on the BRI Module (daughter board) of the card as shown in the table.
Function Jumper Position
J3 J4
To insert 100termination (default position) AB AB
To remove 100termination BC BC
Feeding Power to Terminal Equipment
To feed power from ETERNITY to the terminal equipment connected to a BRI port in the NT mode, change the position of the Jumpers J1 and J2 on the BRI
modules (daughter board) of the BRI Card as shown in the table.
Function Jumper Position
J1 J2
To feed power on Tx and Rx wires (Phantom Power) AB AB
To feed power on separate pair of wires BC BC
No power to be fed to the terminal equipment (default position) Open Open
10 Matrix ETERNITY Quick Start
The number of ISDN Terminals that can be connected on the BRI port configured in the NT mode depends on the power consumed by the ISDN terminals.
From signaling point of view, up to 8 terminal equipment can be connected on the BRI port configured in the NT mode. But the maximum power that can be fed to a single BRI port is 50mA. So, connect ISDN Terminals to the BRI port according to the power consumed by them, which together do not exceed 50mA.
Insert the BRI card in any free Universal Slot and secure the card.
Use the cable supplied for each connector on the BRI card to connect the BRI Ports to the NT1 device supplied by your ISDN service provider. See the tables below for configuration and pinout details.
Configuration of the U interface (RJ-45) at NT1
Pin Number Pin Details
4 Tx
5 Rx
Configuration of the S/T interface (RJ-45) on NT1
Pin Number Pin Details
3 Rx1
4 Tx1
5 Tx2
6 Rx2
Pin details of BRI Port in TE mode
Pin Number Signal Color
1 -- Orange-White
2 -- Orange
3 TX-A Green-White
4 RX_A Blue
5 RX_B Blue-White
Matrix ETERNITY Quick Start 11
Pin Number Signal Color
6 TX_B Green
7 VOUT- Brown-White
8 VOUT+ Brown
Pin details of BRI Port in NT Mode
Pin Number Signal Color
1 -- Orange-White
2 -- Orange
3 RX-A Green-White
4 TX_A Blue
5 TX_B Blue-White
6 RX_B Green
7 VOUT- Brown-White
8 VOUT+ Brown
This is a typical connection of a BRI Line to the ETERNITY ME BRI port in the TE mode:
LED indication for BRI Ports
Port Status LED Color LED Cadence
Port active Red Continuously ON
Port not active Green Continuously ON
12 Matrix ETERNITY Quick Start

Installing E&M Card

Unpack the E&M card.
The E&M Card supports E&M Interface Type IV and Typ e V connection.
To select the Interface Type you require, change the position of the jumpers on
the E&M module. See the table below for jumper position to set Interface Type.
Function Jumper Position
J1 J2
Type IV E&M Interface (default position) AB AB
Type V E&M Interface BC BC
Select the Speech Interface—2-wire speech or 4-wire speech—as required, by changing the jumper position on the E&M module. See the table below for
jumper positions.
Function Jumper Position
J3 J4
4-wire speech interface AB AB
2-wire speech interface (default position) BC BC
Select a universal slot for the E&M card and insert the card in the slot and secure it.
Connect the cables supplied with the E&M card into the connectors on the E&M Card.
Connect the free end of the cable into the E&M Ports of the other PBX/Router/ Tie Line equipment with appropriate crossing of the wires.
For connecting the wires, refer the pinout details for each E&M Card Type and for each E&M Type and Speech Interface Type given in the “Appendix”.
Matrix ETERNITY Quick Start 13
LED indication for E&M Ports
Stage
Initialization
At Power ON Red
Standby (waiting to be detected by Master Card)
Normal (Port Event)
M-Wire High Green LED of the Port continuously ON
M-Wire Low LED of the Port continuously OFF
E-Wire High Red LED of the Port continuously ON
M-Wire Low LED of the Port continuously OFF
E-Wire and M-Wire High
LED
Color
Green
Green,
Orange
Orange LED of the Port continuously ON
LED Cadence
L1 to L8 glow one after the other in a sequence, ON 100ms -OFF. L1 ON 100ms-OFF, L2 100ms ON-OFF, L3 100ms ON-OFF, L4 100ms ON-OFF……L8 100ms ON-OFF
L1 to L8 glow one after the other in a sequence, ON 100ms -OFF. L1 ON 100ms-OFF, L2 100ms ON-OFF, L3 100ms ON-OFF, L4 100ms ON-OFF……L8 100ms ON-OFF
L1 toggles Green ON 1 sec, Orange ON 1 sec
Errors
Controller RAM failure
External RAM failure Orange All LEDs Toggle at 2 sec
Eprom failure Orange All LEDs Toggle at 3 sec
Invalid Slot detected Orange All LEDs Toggle at 6 sec
Orange All LEDs Toggle at 1 sec
14 Matrix ETERNITY Quick Start

Installing Mobile Card

Unpack the Mobile Card.
Connect the antenna (provided with the Mobile card) to the connector on the Mobile card.
You may enable PIN Protection on your SIM card before inserting it into the Mobile port.
If you want to use PIN Protection,
First, insert the SIM card in a Mobile handset.
From the Mobile handset change the PIN to 1234.
Remove the SIM from the Mobile handset and insert in the Mobile Port of the
ETERNITY.
Installing the SIM with PIN value 1234, allows you to change the SIM PIN
from the ETERNITY later.
If you don't want to use PIN Protection,
Insert the SIM in the Mobile handset and disable PIN Protection.
Remove the SIM Card from the Mobile handset.
Insert the SIM Card (PIN changed to 1234), with its contact side facing down
into the SIM Holder on the Mobile card.
Failure to follow the instructions on PIN protection may cause your SIM Card to be blocked and you will require Personal Unblocking Number (PUK) to reactivate it again.
To insert the SIM cards into the SIM holders, refer the illustrations of the Mobile cards.
Matrix ETERNITY Quick Start 15
ETERNITY ME GSM/3G 8 Card
Antenna 1
Antenna 2
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ETERNITY GE GSM/3G 4 Card
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16 Matrix ETERNITY Quick Start
ETERNITY PE GSM/3G 4 Card
Now, insert the Mobile card in any of the free Universal slots and secure it.
LED indication for Mobile Ports
Event LED Color
Port Disable -- LED Off
Port Idle -- LED Off
Port Active (All states other than Ring and Speech)
Ring Event Green 400ms ON-200 ms OFF-
Speech Green Continuous ON
Module Initialization Orange 200ms On-200ms Off-
PUK required Orange 200ms On-200ms Off-
SIM PIN faulty Orange 200ms On-200ms Off-
SIM Absent Orange 200ms On-200ms Off-
Network Link Down (absence of Network)
1
Cadence in msec (1 cadence is of 3000msec)
Red Continuous ON
400ms ON-200 ms OFF
200ms On-200ms Off­200ms On-200ms Off­200msOn-200ms Off­200ms On-1200ms Off (5 Blinks)
200ms On-200ms Off­200ms On-200ms Off­200msOn-1600ms Off
200ms On-200ms Off­200ms On-2000ms Off (3 Blinks)
200ms On- 2400ms Off (2 Blinks)
Orange 200 ms On-2800 ms Off (1 Blink)
1. There is no LED on the Mobile Cards of ETERNITY GE and ETERNITY PE.
Matrix ETERNITY Quick Start 17

Installing VoIP Card

IP
Mast er Ethernet Port
WAN
LAN
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ETERNITY ME16S
The ETERNITY VoIP Card has a WAN Port and a LAN Port. The default IP Address of the WAN Port is: 192.168.001.116. The default IP Address of the LAN Port is: 192.168.002.031
The VoIP Card can be installed in typically two application scenarios: in a Public IP Network or in a Private network (behind a NAT Router). It can also be connected to both networks.
VoIP Card installed in Public Network
VoIP Card installed in a Private Network
18 Matrix ETERNITY Quick Start
LAN Switch/H ub
IP
Router
VoIP Card connected to the Public and Private Network for Matrix Extended IP phones
Unpack VoIP Card.
Insert VoIP Card in any free universal slot and secure it in its slot, and secure the card in its slot.
If connecting to the Public Internet Network,
Plug one end of the Ethernet cable supplied with the VoIP card into the WAN Port of the VoIP Card and the other end into the Router/Modem.
If connecting to a Private Network,
Plug one end of the Ethernet cable supplied with the card into the WAN Port of the card and the other end into the LAN Switch/Hub.
If connecting to the Public Network for registering Extended IP Phones,
Plug one end of the Ethernet cable supplied with the VoIP card into the WAN Port of the VoIP Card and the other end of the cable into the Router/Modem.
Connect the LAN Port of the VoIP Card to the LAN Switch/Hub.
Connect the Master Ethernet Port of the ETERNITY to the Router/Modem.
If you have completed installation of the system, switch on power supply and observe the LED indication during Reset Cycle.
Matrix ETERNITY Quick Start 19
The ETERNITY ME and GE VoIP Cards have two LEDs:
LED 1 indicates the status of the VoIP card.
LED 2 indicates the status of any of the SIP Trunks to which this LED is
assigned.
There are no LEDs the VoIP card of ETERNITY PE.
Described below are the LED indication of LED 1 and LED 2 of the VoIP card of ETERNITY ME and GE.
LED 1 - VoIP Card Status Indication
VoI P C ar d sta tus LED Color Cadence
Booting Up (Power On) Green Continuous On
Once Stack Construct COMMAND is received from Master, LED will remain ON Red and wait for the WAN and DSP download response.
WAN Stack Construction Failed ­(PPPoE connection is not established or IP Address Invalid or DHCP Client does not retrieve network parameters or any other reason)
LAN Stack constructed or not
DSP Image is downloaded successfully or not
WAN Stack constructed successfully
LAN Stack constructed or not
DSP Image is not downloaded successfully (in all DSPs)
WAN Stack constructed successfully
LAN Stack constructed successfully
DSP Image not downloaded successfully (in any DSP but not all)
Red Continuous On
Red
Red
Green
On 1 sec-Off 1 sec On 1 sec-Off 1 sec
On 500msec-Off 3500 msec
On 500msec-Off 3500 msec
20 Matrix ETERNITY Quick Start
VoI P C ar d sta tus LED Color Cadence
WAN Stack constructed successfully
LAN Stack construct Failed
DSP Image not downloaded successfully (in any DSP but not all)
WAN Stack constructed successfully
LAN Stack construct Failed
DSP Image is downloaded successfully (in all DSPs)
WAN Stack constructed successfully
LAN Stack constructed successfully
DSP Image is downloaded successfully (in all DSPs)
Card goes live
.LED 2 - SIP Trunk Status Indication
SIP Trunk Status LED Color Cadence
Green On 500msec-Off 500msec On
Green
Green On 1 sec - Off 1 sec, On 1sec - Off 1 sec
500msec-Off 2500msec
On 500msec-Off 500msec On 500msec-Off 500msec On 500msec-Off 1500 msec
SIP Trunk - Disabled Red Continuous On
Registration Failed ­Authentication Password Invalid
Registration Failed ­Configuration Parameter Invalid
Registration in Progress Green On 500msec-Off 3500 msec
Registration Successful Green Continuous On
SIP Trunk Status will be indicated by LED2 only after you have programmed the Registration LED in the SIP Trunk Parameters.
Red On 500msec-Off 3500msec
Red On 500msec-Off 500msec
On 500msec-Off 2500 msec
Matrix ETERNITY Quick Start 21

Connecting SIP Extensions

The SIP Extensions function like DKP/SLT extensions of the ETERNITY. You can register any SIP-enabled device, like an IP-phone, a Soft phone, Analog Phone Adapter, as the SIP Extension of the ETERNITY.
The Number of SIP Extensions supported by ETERNITY varies by model:
ETERNITY ME: 999 SIP Extensions.
ETERNITY GE: 500 SIP Extensions.
ETERNITY PE: 50 SIP Extensions.
For SIP extensions, you will require the IP8 License. Make sure you have a valid License Key when connecting SIP Extensions. For more information on Licensing, see the topic ‘License Management’ in the System Manual.
You may connect the Standard and Extended IP Phones of Matrix.
The Matrix Extended IP Phone, SETU VP248, takes on all the functions of EON48, the proprietary digital key phone of Matrix, except the following features:
Background Music
CO Call Waiting
Hot Desking
Live Call Screening
The SIP Extensions may be registered over WAN or over LAN according to your preference and your IP network installation scenario.
You can register the same SIP Extension from three different locations.
If you register the Extended IP Phone outside the Region/Country selected for ETERNITY, the time and Time Zone dependant features, such as Alarms, Reminders, Time Zone Display, of the phone at each location will operate according to the Real Time Clock of ETERNITY. Also, Access Codes and Emergency Numbers will work according to the Region/Country selected for ETERNITY.
22 Matrix ETERNITY Quick Start
If the ETERNITY Master Card/CPU Card and VoIP Card are connected to a
Router
IP
LAN Switch/Hub
Master Ethern et Port
WAN
LAN
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Public Network,
ETERNITY ME 16S
IP
Connect SETU VP248, the Extended IP Phone, or any Open SIP device to the LAN Switch.
Register any SIP device (Extended IP phone or Open SIP phone) on the public network as SIP extension.
When you register the Matrix Extended IP Phone with ETERNITY, make sure the Master Ethernet Port of ETERNITY and the WAN port of the VoIP Card are connected to the public network. The Master Ethernet Port is used for Auto Configuration of the Matrix Extended IP Phones.
When you register a SIP device other than the Matrix Extended IP Phone on the public network as SIP Extension of ETERNITY, in this SIP device, you must configure the following:
the Registrar Server Address of ETERNITY ME
the Registrar Server Port
the SIP ID
Authentication ID and Password.
Matrix ETERNITY Quick Start 23
If the ETERNITY Master/CPU Card and VoIP Card are connected to a Private
IP
Master Ethernet Port
WAN
LAN
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ETERNITY ME16S
Network (Behind the NAT),
LAN Switch/H ub
IP
Router
Connect SETU VP248, the Extended IP Phone, or any standard IP Phone to the LAN Switch.
You may also register any SIP device (Extended IP Phone or open SIP phone) on the public network as SIP Extension.
When you register the Matrix Extended IP Phone with ETERNITY, configure Port Forwarding for Master Ethernet Port of ETERNITY and the WAN port of the VoIP Card on the Router.
The Master Ethernet Port is used for Auto Configuration of the Extended IP Phones.
Connecting SETU VP248 as Extended SIP Extension
You are recommended to complete the following steps before connecting the Matrix Extended IP Phone to ETERNITY:
Decide the location of the Extended IP Phone, whether within the same network or outside, according to your installation scenario.
24 Matrix ETERNITY Quick Start
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