Matrix E7xi, A7xi, E5x, A7xe User Manual [nl]

A7xi

E7xi
A7xe
A5x
A3x

ASCENT TRAINER® | SUSPENSION ELLIPTICAL™ TRAINER OWNER’S MANUAL

E7xe

E5x

E3x

3 IMPORTANT PRECAUTIONS
9 ELLIPTICAL & ASCENT ASSEMBLY
25 LOCATION & SETUP
27 TROUBLESHOOTING & MAINTENANCE
31 ELLIPTICAL & ASCENT OPERATION
51 ELLIPTICAL & ASCENT WORKOUTS
57 PRODUCT SPECIFICATIONS

2

IMPORTANT PRECAUTIONS

SAVE THESE INSTRUCTIONS

When using an Ascent Trainer or Suspension Elliptical Trainer, basic precautions should always be followed, including the
following: Read all instructions before using this product. It is the responsibility of the owner to ensure that all users of this
product are adequately informed of all warnings and precautions. If you have any questions after reading this guide, contact
Customer Tech Support at the number listed on the back panel of the OWNER’S MANUAL.

This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

3

DANGER

TO REDUCE THE RISK OF ELECTRICAL SHOCK:

Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting
on or taking off parts.

WARNING

TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:

• Care should be taken when mounting or dismounting the equipment. Before mounting or dismounting, move the
pedal on the mounting or dismounting side to its lowest position and bring the machine to a complete stop.

• To maintain balance, it is recommended to keep a grip on the handlebars while exercising, mounting or
dismounting the machine.

• Keep the topside of the foot support clean and dry.

• When exercising, always maintain a comfortable pace. Do not sprint above 80 RPMs on this machine.

• Incorrect or excessive exercise may cause injury. If you experience any kind of pain, including but not limited to
chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician
before continuing.

• This unit is not equipped with a free wheel. Pedal speed should be reduced in a controlled manner.

• Do not turn pedal arms by hand.

• Do not wear clothes that might catch on any part of the unit.

• Always wear athletic shoes while using this equipment.

• Do not jump on the unit.

• At no time should more than one person be on unit while in operation.

• This unit should not be used by persons weighing more than specified in the OWNER’S MANUAL
SPECIFICATIONS SECTION. Failure to comply will void the warranty.

• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and

4

slightly damp cloth only; never use solvents. (See MAINTENANCE)

WARNING

• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting
on or taking off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to
persons.

• Connect this exercise product to a properly grounded outlet only.

• At NO time should pets or children under the age of 14 be closer to the unit than 10 feet.

• At NO time should children under the age of 14 use the unit.

• Children over the age of 14 or disabled persons should not use the unit without adult supervision.

• Use the unit only for its intended use as described in the unit guide and owner’s manual.

• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.

• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or
damaged, or immersed in water. Call Customer Tech Support for examination and repair.

• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.

• Never operate the unit with the air opening blocked. Keep the air opening clean, free of lint, hair, and the like.

• To prevent electrical shock, never drop or insert any object into any opening.

• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

• To disconnect, turn all controls to the off position, then remove plug from outlet.

• Do not use unit in any location that is not temperature controlled, such as but not limited to garages, porches, pool
rooms, bathrooms, car ports or outdoors. Failure to comply may void the warranty.

• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by
an authorized service technician.

• Heart rate monitoring systems may be inaccurate.

• Over exercising may result in serious injury or death.

• If you feel faint, stop exercising immediately.

5

CAUTION

It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before
first time use. Failure to do so may cause premature electronic failure.

CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT.
READ OWNER’S MANUAL BEFORE USE.

DEDICATED CIRCUIT AND ELECTRICAL INFO

A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has
been turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans,
sound systems, or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming
from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next

ELECTRICAL REQUIREMENTS

For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to
NEC article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.

The A3x, E3x, A5x, E5x, A7xe and E7xe are designed to be self powered and do not require an external power supply source
to operate. Without an external power supply, the console’s start-up time may be delayed. Add-on TV’s and other console
accessories will increase the time needed for start-up. An external power supply will ensure power is provided to the console at
all times and is recommended when add-on accessories are used.

For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial cable
with ‘F Type’ compression fittings on each end will need to be connected to the cardio unit and the video source. Additional
power requirements are not needed for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and 5x), the TV
power requirements are separate.

NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!

6

110 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 110 V Suspension Elliptical
Trainers and Ascent Trainers require the use of a 100-125
V, 60 Hz and a 15 A “Dedicated Circuit”, with a non-looped
(isolated) neutral/ground for power. This outlet should be a
NEMA 5-15R and have the same configuration as the plug.
No adapter should be used with this product. Suspension
Elliptical Trainers can be daisy-chained together with up to 4
units per 15 A dedicated circuit. Ascent Trainers can be daisy­chained together with up to 3 units per dedicated 15 A circuit.
Matrix daisy-chain cord adapters are sold separately.

North American power cord
plugs shown. Depending on
your country, the plug type
may vary.

110 NEMA 5-15P

PLUG

220 NEMA 6-15P

PLUG

220 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 220 V Suspension Elliptical™
Trainers and Ascent Trainers® require the use of a 216-250
V, 50 Hz and a 15 A “Dedicated Circuit”, with a non-looped
(isolated) neutral/ground for power. This outlet should be a
NEMA 6-15R and have the same configuration as the plug.
No adapter should be used with this product. Suspension
Elliptical™ Trainers can be daisy-chained together with up to
4 units per 15 A dedicated circuit. Ascent Trainers® can be
daisy-chained together with up to 3 units per dedicated 15 A
circuit. Matrix daisy-chain cord adapters are sold separately.

GROUNDING INSTRUCTIONS

The unit must be grounded. If it should malfunction or
breakdown, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock. The
unit is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
If the user does not follow these grounding instructions, the
user could void the Matrix limited warranty.

ADDITIONAL ELECTRICAL INFO

In addition to the dedicated circuit requirement, the proper
gauge wire must be used from the circuit breaker box, to
each outlet that will have the maximum number of units
running off of it. If the distance from the circuit breaker box
to each outlet, is 100 ft (30.5 m) or less, then 12 gauge wire
should be used. For distances greater than 100 ft (30.5 m)
from the circuit breaker box to the outlet, a 10 gauge wire
should be used.

ENERGY SAVING / LOW-POWER MODE

All units are configured with the ability to enter into an
energy saving / low-power mode when the unit has not been
in use for a specified period of time. Additional time may
be required to fully reactivate this unit once it has entered
the low-power mode. This energy saving feature may be
enabled or disabled from within the ‘Manager Mode’ or
‘Engineering Mode.’

7

ADD-ON PCTV (3X AND 5X)

A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least

1.2 A of current. No more than 12 PCTVs should be used for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. The power outlet should have the same configuration as the plug. No adapter should be used
with this product. An RG6 coaxial cable with ‘F Type’ compression fittings will need to be connected between the video
source and each add-on PCTV unit.

ADD-ON DIGITAL TV (3X AND 5X)

Additional power requirements are not needed for the add-on digital TV. An RG6 coaxial cable with ‘F Type’ compression
fittings will need to be connected between the video source and each add-on digital TV unit.

DANGER

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

WARNING

Connect this exercise product to a properly grounded outlet only.

Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.

WARNING:

 All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible

for any additional installation charges associated with return visits.

 Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.

Failure to follow these specifications can cause damage to your product and can
void the warranty.

8

ELLIPTICAL & ASCENT ASSEMBLY

WARNING

There are several areas during the assembly process that special attention must be
paid. It is very important to follow the assembly instructions correctly and to make sure
all parts are firmly tightened. If the assembly instructions are not followed correctly,
the unit could have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the unit, the assembly instructions must be
reviewed and corrective actions should be taken.

Before proceeding, find the unit’s frame serial number located on the stabilizer bar
as shown in the illustration and enter it in the space provided below. The console
serial number is located on a barcode sticker on the console, near the connection
between the console and the mast.

ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:

FRAME SERIAL NUMBER:

CONSOLE SERIAL NUMBER:

MODEL NAME:

MATRIX

» Use the information above for initial setup and when calling for service.

FRAME SERIAL NUMBER LOCATION

CONSOLE SERIAL NUMBER LOCATION

9

INCLUDED FASTENERS

ALL

MODELS

Qty: Sketch: Part Name: Bag:

4

4

1

2

1

5

2 SCREW (M5x0.8Px12L)

4

SOCKET HEAD CAP SCREW

(M10x1.5Px25L)

10.9 GRADE MINIMUM

FLAT WASHER

(Ø10.2xØ20x2.0T)

SOCKET HEAD CAP SCREW
(M10x1.5Px100L)

12.9 GRADE MINIMUM

FLAT WASHER

(Ø10.2xØ20x2.0T)

HEX NUT

(M10) CLASS 10

SCREW

(M5x0.8Px10L)

SPRING WASHER
(Ø8.2xØ15.4x2.0T)

Red
(x2)

Red
(x2)

Green

Green

Green

Yellow

Black

(2x)

Black

(2x)

Qty: Sketch: Part Name: Bag:

4

1

3

4

4

12

1 ADAPTOR PLATE

SOCKET HEAD CAP SCREW
(M8x1.25Px20L)

10.9 GRADE MINIMUM

SOCKET HEAD CAP SCREW
(M8x1.25Px45L)

10.9 GRADE MINIMUM

SCREW

(M5x0.8Px16L)

SOCKET HEAD CAP SCREW
(M8x1.25Px25L)

10.9 GRADE MINIMUM

SPRING WASHER
(Ø8.2xØ13.5x2.0T)

SCREW

(M5x0.8Px16L)

Black

(2x)

Blue

(2x)

Blue

(2x)

White

White

Pink

10

DESCRIPTION

QUANTITY

PACKAGE

1

1

1

1

1

1

PURPLE

PURPLE

PURPLE

PURPLE

PURPLE

PURPLE

1

PURPLE

REQUIRED TOOLS

BEFORE YOU BEGIN

TORQUE WRENCH
(70 N-m - 90 N-m)

WRENCH (17mm)

ALLEN WRENCH (8mm)

T HANDLE WRENCH
(6mm)

ALLEN WRENCH (4mm)

PHILLIPS SCREWDRIVER

PHILLIPS SCREWDRIVER

Prior to assembling the unit, unpack all of the contents
of the box and make sure that all necessary components
are present. Review the contents of the hardware
package for completeness.

Contact Matrix Customer Service at 1(866) 693-4863 to
report any missing items.

Please make sure that the power plug is not plugged into
the wall outlet while completing the following procedure.

To ensure correct assembly of the unit, carefully read and
follow all assembly steps.

ALL

MODELS

11

ALL

MODELS

ASSEMBLY STEP 1

12

ASSEMBLY STEP 2

ASCENT TRAINER®

SUSPENSION ELLIPTICAL™ TRAINER

RED HARDWARE BAG CONTENTS

SOCKET HEAD CAP SCREW
(M10x1.5Px25L)

10.9 GRADE MINIMUM

FLAT WASHER
(Ø10.2xØ20x2.0T)

QTY

4

QTY

4

ALL

MODELS

13

ASSEMBLY STEP 3

PINK HARDWARE BAG CONTENTS

ALL

MODELS

SCREW
(M5x0.8Px16L)

QTY

2

14

ASSEMBLY STEP 4

QTY

1

QTY

2

QTY

1

SOCKET HEAD CAP SCREW
(M10x1.5Px100L)

12.9 GRADE MINIMUM

FLAT WASHER
(Ø10.2xØ20x2.0T)

HEX NUT
(M10) CLASS 10

GREEN HARDWARE BAG CONTENTS

SOCKET HEAD CAP SCREW
(M10x1.5Px100L)

12.9 GRADE MINIMUM

FLAT WASHER
(Ø10.2xØ20x2.0T)

HEX NUT
(M10) CLASS 10

WARNING!!

Use torque wrench and tighten to (70 N-m - 90 N-m)

YELLOW HARDWARE BAG CONTENTS

SCREW
(M5x0.8Px10L)

QTY

1

QTY

2

QTY

1

QTY

5

ALL

MODELS

15

ASSEMBLY STEP 5

RED HARDWARE BAG CONTENTS :

ALL

MODELS

16

SOCKET HEAD CAP SCREW
(M10x1.5Px25L)

10.9 GRADE MINIMUM

FLAT WASHER
(Ø10.2xØ20x2.0T)

QTY

QTY

4

4

ASSEMBLY STEP 6

ALL

MODELS

17

ASSEMBLY STEP 7

QTY

2

SCREW
(M5x0.8Px16L)

BLUE / BLACK HARDWARE BAG CONTENTS :

ALL

MODELS

18

SCREW
(M5x0.8Px16L)

SPRING WASHER
(Ø8.2xØ15.4x2.0T)

SOCKET HEAD CAP SCREW
(M8x1.25Px20L)

10.9 GRADE MINIMUM

SCREW
(M5x0.8Px16L)

SOCKET HEAD CAP SCREW
(M8x1.25Px45L)

10.9 GRADE MINIMUM

SCREW
(M5x0.8Px12L)

QTY

QTY

QTY

QTY

QTY

QTY

2

8

8

4

2

4