This Suspension Elliptical is intended for commercial use. To ensure
your safety and protect the equipment, read all instructions before
operating the MATRIX Suspension Elliptical.
When using an electrical product, basic precautions should always be
followed including the following:
The Matrix Suspension Elliptical can now be self powered. It is recommended that the unit be plugged in for at least 4 hours after initial
installation to charge the battery prior to using the self powered feature. NOTE: If an add on TV (using a bracket) or Virtual Active is added to
the unit, it must be plugged in, or the TV or VA will not operate correctly. If the Suspension Elliptical will be plugged in, follow the requirements
below.
MATRIX DEDICATED CIRCUIT / ELECTRICAL REQUIREMENT INFO
All powered Matrix Suspension Ellipticals require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground,
for the power requirement. Quite simply this means that each outlet you plug Suspension ellipticals into should not have anything else running
on that same circuit besides other Suspension ellipticals (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is
to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should
not have power to it are the Suspension ellipticals in question. No lamps, vending machines, fans, sound systems, or any other item should lose
power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating
at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the
maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be
used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.
For your safety and Suspension Elliptical performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23.
Your Suspension elliptical is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord
could void all warranties for this product. Multiple Suspension Ellipticals can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units
per 20 Amp dedicated circuit.)
GROUNDING INSTRUCTIONS:
The Matrix E7x-03 Suspension Elliptical must be grounded. If it should malfunction or break down, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock. The Suspension Elliptical is equipped with a cord having an equipment grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician
if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet,
have a proper outlet installed by an electrician.
CONSOLE POWER
The Matrix Suspension Elliptical console has a battery that makes it self powered. This means that even if the unit is not plugged in, the
console may still have power for up to 12 hours. If the console power needs to be reset or turned off, press and hold the CHANNEL UP and
CHANNEL DOWN keys for 3-5 seconds until the console turns off. The console power will also need to be reset if settings are changed in
Manager, Engineering, or Service Modes.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and
look of your MATRIX Suspension Elliptical.
DO NOT use any equipment that is damaged or has worn or broken
parts. Use only replacement parts supplied by Matrix Fitness
Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels
for any reason. They contain important information. If unreadable or
missing, contact Matrix Fitness Systems for a replacement. 1-866693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key
to smooth operating equipment. Equipment needs to be inspected
at regular intervals. Defective components must be replaced
immediately. Improperly working equipment must be kept out of use
until it is repaired. Ensure that any person(s) making adjustments
or performing maintenance or repair of any kind is qualified to do
so. Matrix Fitness Systems will provide service and maintenance
training at our corporate facility upon request or in the field if proper
arrangements are made.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTION
In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on
a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a
check list to sign off each time service is completed for a specific machine. Some basic tools and supplies will be necessary to perform these tasks
which include (but may not be limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Torque wrench (capability to read foot lbs, and inch lbs)
* Lint free cleaning cloths
* Mild, water soluble, detergent – such as “Simple Green”, or other Matrix approved product
* Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product
* Vacuum cleaner with an extendable hose and crevasse tool attachment
You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the
latest version will always be available on the Matrix web site, www.matrixfitness.com
DAILY MAINTENANCE ITEMS
1) Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service.
2) Clean the Suspension Elliptical before and after each use, including:
a. Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or any acid
based cleaners. NOTE: Never spray cleaner directly on the equipment. Spray the cleaner directly into a cloth to clean.
b. Keep the console display free of fingerprints and salt build up caused by sweat.
c. Frequently vacuum the floor beneath the unit to prevent the accumulation of dust and dirt which can affect the smooth operation of the
unit.
3) Attempt to wobble the unit back and forth, level if needed (see Section 10.4).
WEEKLYMAINTENANCEITEMS
1) Wipe down the roller track and wheels with a cotton cloth to remove any debris that may be present.
MONTHLY MAINTENANCE ITEMS
1) Inspect the console, handrails, link arms, pedal arms, and pedals for damage.
2) Check the link / pedal arms for loose joints, tighten hardware as needed.
3) Adjust leveling feet if the equipment rocks or wobbles.
4) Check the pedal foot pad for damage or wear. Replace as needed. Vacuum under the rubber foot pad.
QUARTERLY MAINTENANCE ITEMS
1) Remove the front shrouds and check belts for damage, alignment, and proper tension.
2) Remove the plastic covers where the handlebar and link arms are connected. Lubricate the ball joint with your finger by applying grease to
the ball bearing.
6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
MULTI-PURPOSEKEYS: Keys have different functions depending on
each screen.
GO: One touch Start.
ENTER: To confirm each program setting.
UP / DOWN LEVEL: Easy information and level selection.
UP / DOWN TIME: Easy information and time adjustment.
STOP: Ends workout and shows workout summary data.
NUMBERKEYPAD: Workout data input for workout setup. Level
adjustment during workout.
COOL DOWN: Puts the Suspension Elliptical into Cool Down Mode.
FAN: Allows for fan speed selection (fan has 3 operating speeds).
E7X-03 ENTERTAINMENT ZONE
IPOD®: Will take the user directly to the iPod screen to allow for iPod
control and play list selection.
VOLUME UP / DOWN: Adjusts the volume output through the
headphone jack of either integrated console TV or iPod output.
NUMBERKEYPAD: Allows for easy TV channel selections.
CHANNEL UP / DOWN: Allows for channel selection.
DISPLAY MODE: Allows user to cycle through console display options,
iPod, TV, or profile display.
LAST CHANNEL: Allows the user to cycle between the current
channel and the previous channel they were viewing.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain
60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery
period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed.
Incline will not be adjustable during the test.
1) Start pedaling and press the key next to FITNESS TEST on the display.
2) Select the key next to Age and follow the prompts to set.
3) Select the key next to Gender and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
6) Once the workout is complete, the display will read the results of the Fitness Test.
STAGE COMPLETE:
1 Well Below Average
2 Well Below Average
3 Below Average
4 Below Average
5 Average
6 Average
7 Above Average
8 Above Average
9+ Well Above Average
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
TARGET HEART RATE - The Matrix Suspension Elliptical
comes with standard digital contact heart rate sensors and are
POLAR telemetry compatible. The heart rate control workout mode
allows the user to program their desired heart rate zone, and the
Suspension Elliptical will automatically adjust the level based upon
the user's heart rate. The heart rate zone is calculated using the
must wear a POLAR telemetric strap or continually hold onto the
contact heart rate grips for this workout.
Locate the metal sensors on the handlebars of the Suspension
Elliptical. Notice that there are two separate pieces of metal on
each grip. You must be making contact with both pieces of each
grip to get an accurate heart rate reading. You can grab these
sensors in any program to view your current heart rate.
1) Start pedaling and press the key next to TARGET HEART RATE
on the display.
2) Select the key next to Age and follow the prompts to set.
2) Select the key next to Percent of HR and follow the prompts to
set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and
then the program will begin.
CONSTANT WATTS - Constant Watts is a unique program
that allows you to vary your cadence or RPM and the Suspension
Elliptical's resistance level will adjust accordingly to your selected
goal. The quicker you pedal, the less resistance for the goal
selected.
1) Start pedaling and press the key next to CONSTANT WATTS
on the display.
2) Select the key next to Watts and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and
then the program will begin.
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CHAPTER 5: MANAGER MODE
5.1 MANAGER MODE OVERVIEW
The Manager's Custom Mode allows the club owner to customize the Suspension Elliptical for the club.
1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the upper display. Manager Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the
unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5
seconds to reset the console power.
5.2 MANAGER MODE - ABOUT TAB
MANAGER MODE
About
FUNCTION & DEFAULTSDESCRIPTIONSMODIFIED
VersionsSoftware version. Cannot be modified.
Key Sound
Default: On
Out of Order
Default: Off
FIGURE A
Controls whether there is a key sound when a key is
pressed and whether it is a beep or through the speakers.
This option allows the club to put the console into an "out of
order" status.
On / Off
On / Off
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5.3 MANAGER MODE - TIME TAB
CHAPTER 5: MANAGER MODE
MANAGER MODE
Time
5.4 MANAGER MODE - DEFAULTS TAB
FUNCTION & DEFAULTSDESCRIPTIONSMODIFIED
Maximum Time
Default: 60 Minutes
Pause Time
Default: 5 Minutes
This option allows the club to set the maximum workout
duration limits during peak and non peak hours.
This option controls the default pause time. Maximum: 10 Minutes
Maximum: 99 Minutes
Minimum: 5 Minutes
Minimum: 1 Minute
MANAGER MODE
Defaults
FUNCTION & DEFAULTSDESCRIPTIONMODIFIED
Level: Default: 1This option controls the default program level. Max: 1 Min: 20
Age: Default: 30This option controls the default user's age used in the target
Weight: Default: 150 lbs
/ 68 kg
Gender: Default: MaleSetting the user as Male or Female. Male or Female
Time: Default: 30 Minutes This option controls the default program time. Max: Max Time Min: 5 Min
12
HR calculations.
This option controls the default weight used in the calorie
calculations. Displayed in pounds or kilograms.
LanguageSelect default language. This option allows the user to select a flag for a
LANGUAGE
English
German
FLAGUNIT
Mile
Mile
KM
KM
KM
LANGUAGE
Spanish
Dutch
Italian
Japanese
specific language.
FLAGUNIT
KM
KM
KM
KM
KM
LANGUAGE
Chinese
Portuguese
French
N/A
FLAGUNIT
KM
KM
KM
KM
KM
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5.6 MANAGER MODE - TV TAB
CHAPTER 5: MANAGER MODE
MANAGER MODE
TV
5.7 MANAGER MODE - OTHER TAB
FUNCTION & DEFAULTSDESCRIPTIONSMODIFIED
Channel: Default: 3This option controls the default TV channel on start up. Channels 1-999
Volume: Default: 5This option controls the default TV volume on start up. Maximum: 17 Minimum: 1
SetupThis option allows the TV to be programmed. Press -
External TV: Default: OffThis option controls the external TV power. NOTE:
Remote TV Default: OffThis option allows the controller to work with MYE TV. On/ Off
on the number keypad.
N/A
On / Off
The TV will only work in AC Plug in Mode.
MANAGER MODE
Other
FUNCTION & DEFAULTSDESCRIPTIONSMODIFIED
Asset ManagementThis option allows the club to export machine data to a PC. Default: ON or OFF
Virtual ActiveThis option controls the Virtual Active Function. NOTE: The
14
Virtual Active function will only work in AC Plug in Mode.
Default: Yes or No
CHAPTER 6: ENGINEERING MODE
6.1 ENGINEERING MODE OVERVIEW
The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Suspension Elliptical.
1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the upper display. Engineering Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the unit
and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.
The Service Mode allows an authorized service provider to test and store information on the Suspension Elliptical.
1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the upper display. Service Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the
unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5
seconds to reset the console power.
FIGURE A
18
7.2 SERVICE MODE - SETUP TAB
CHAPTER 7: SERVICE MODE
SERVICE MODE
Setup
E7X-02 Keypad
E7X-03 Keypad
E7x-02-F - Elliptical Trainers should be set for this
model if rollers / tracks are present.
E7x-03-F - This refers to the suspension elliptical with no rollers / tracks present.
FUNCTION & DEFAULTSDESCRIPTIONS
Machine Type Default: EllipticalThis option selects the current model. All EPs of this type should be set for -03.
Serial NumberThis option displays the serial number of the console and frame.
Accumulated DistanceThis option displays the accumulated workout distance since production.
Accumulated TimeThis option displays the accumulated workout time since production.
Show BootFactory Setting Only.
KeypadThis option allows the user to select the keypad type.
Storaged DataThis option allows the workout data to be exported or imported via a USB.
19
CHAPTER 7: SERVICE MODE
7.2 SERVICE MODE - SETUP TAB - CONTINUED
1) Enter into Service Mode (ENTER, 3, 0, 0, 1, ENTER).
2) Check if the Machine Type is set for E7x-03.
3) As long as the Machine Type is correct, the console should
automatically be set for EP91 and the platform should automatically
be set for EP304.
4) Input the serial number for the console first.
5) The serial number configuration is as follows, then press OK:
- V:YY:MM;nnnnn
- V is the version. This will be a letter between B-Z (if the
console is version A, just leave this blank).
- Y is the year (e.g. 10, 11, 12).
- MM is the month (e.g. 08, 09, 10).
- nnnnn is the actual serial number.
Repeat this procedure to enter the platform serial number.
6) The example shows the console automatically set for EP91 a
version of C, a year of 2011, a month of 09 (September), and a
serial number of 00003.
The example shows the platform automatically set for EP304, a
version of A, a year of 2011, a month of 09 (September), and a
serial number of 00005.
20
7.3 SERVICE MODE - TEST TAB
CHAPTER 7: SERVICE MODE
Test
SERVICE MODE
FUNCTION & DEFAULTSDESCRIPTIONS
KeypadThis option is for a keypad test.
Radio TestThis option is for a radio test.
21
7.4 SERVICE MODE - DATE & TIME TAB
CHAPTER 7: SERVICE MODE
SERVICE MODEFUNCTION & DEFAULTSDESCRIPTIONS
TimeDate & TimeThis option sets the current date and time on