Matrix E5X-04 User Manual
E5X-03 SUSPENSION ELLIPTICAL
SERVICE MANUAL
E5X-04 SUSPENSION ELLIPTICAL
SERVICE MANUAL
TABLE OF CONTENTS
CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Read and Save These Instructions ............................................................................. 3
2.2 Electrical Requirements ............................................................................................. 4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips .................................................................................... 5
3.2 Check for Damaged Parts ......................................................................................... 5
3.3 Care and Maintenance Instructions ........................................................................... 6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description ................................................................................................... 7
4.2 Workout Setup Steps - Manual ................................................................................... 8
4.3 Workout Setup Steps - Fat Burn ................................................................................. 8
4.4 Workout Setup Steps - Training Workout.................................................................... 8
4.5 Workout Setup Steps - Cooper Fitness Test ............................................................... 9
4.6 Workout Setup Steps - Target Heart Rate .................................................................. 10
4.7 Workout Setup Steps - Constant Watts ...................................................................... 10
CHAPTER 5: MANAGER MODE
5.1 Manager Mode Overview ............................................................................................ 11
5.2 Manager Mode Information ......................................................................................... 12
CHAPTER 6: ENGINEERING MODE
6.1 Engineering Mode Overview ....................................................................................... 13
CHAPTER 7: SERVICE MODE
7.1 Service Mode Overview .............................................................................................. 14
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ...................................................................................................... 15
8.2 Error Codes on the Console ....................................................................................... 19
8.3 LCB LED Indicators .................................................................................................... 20
8.4 LCB1 Wiring Connection ............................................................................................. 21
8.5 Troubleshooting - Error 04A0 ...................................................................................... 22
8.6 Troubleshooting - Error 04B0 ...................................................................................... 23
8.7 Troubleshooting - Error 0248 ...................................................................................... 24
8.8 Troubleshooting - Error 02B4 ...................................................................................... 25
8.9 Troubleshooting - Error 02AB ..................................................................................... 26
8.10 Troubleshooting - Error 01AC ..................................................................................... 27
8.11 Troubleshooting - No Resistance ................................................................................ 28
8.12 Troubleshooting - Heart Rate Issues .......................................................................... 29
8.13 Troubleshooting - No Power to the Console ............................................................... 30
8.14 Troubleshooting - Keypad Issues................................................................................ 31
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 Front Disk Replacement ............................................................................................ 32
9.2 Front Shroud Replacement ......................................................................................... 33
9.3 Lower Control Board (LCB) Replacement .................................................................. 36
9.4 Generator Replacement .............................................................................................. 38
9.5 Generator Belt Replacement ...................................................................................... 39
9.6 Drive Belt Replacement .............................................................................................. 40
9.7 Pulley Axle Set Replacement ...................................................................................... 41
TABLE OF CONTENTS
9.8 Drive Axle Set Replacement ....................................................................................... 42
9.9 Crank Replacement .................................................................................................... 46
9.10 Console Replacement ................................................................................................. 47
9.12 Console Mast Handlebar Replacement ...................................................................... 50
9.13 Dual Action Handlebar Replacement .......................................................................... 51
9.14 Foot Pedals Replacement ........................................................................................... 52
9.15 Pedal Arm Replacement ............................................................................................. 53
9.16 Link Arm Replacement ................................................................................................ 54
9.17 Swing Arm Replacement ............................................................................................. 55
9.18 Vertical Stabilizer Arm Replacement ........................................................................... 56
9.19 Incline Arm Cover Replacement ................................................................................. 57
9.20 Handlebar Service ....................................................................................................... 58
9.21 Testing the Suspension Elliptical ................................................................................. 59
CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 Suspension Elliptical Specifications ........................................................................... 60
10.2 Assembly Hardware .................................................................................................... 61
10.3 Suspension Elliptical Assembly Steps ....................................................................... 62
10.4 Leveling the Suspension Elliptical ............................................................................... 74
10.5 TV Bracket Installation Instructions ............................................................................. 75
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.1 Software Upgrade Procedure ..................................................................................... 80
III
1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
SERIAL NUMBER LOCATION
1
CHAPTER 1: SERIAL NUMBER LOCATION
1.1 SERIAL NUMBER LOCATION - CONTINUED
console serial number location
SN # PLACEMENT
2
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 READ THESE INSTRUCTIONS
This Suspension Elliptical is intended for commercial use. To ensure
your safety and protect the equipment, read all instructions before
operating the MATRIX Suspension Elliptical.
When using an electrical product, basic precautions should always be
followed including the following:
• Anapplianceshouldneverbeleftunattendedwhenplugged
in. Unplugtheunitfromtheoutletwhennotinuseandbefore
puttingonortakingoffanyparts.
• Thisproductmustbeusedforitsintendedpurpose
describedinthisservicemanual. Donotuseother
attachmentsthatarenotrecommendbythemanufacturer.
Attachmentsmaycauseinjury.
• Topreventelectricalshock,neverdroporinsertanyobject
intoanyopening.
• Donotremovetheconsolecovers.Serviceshouldonlybe
donebyanauthorizedservicetechnician.
• Donotcarrythisunitbyit’ssupplycordorusethecordas
ahandle.
• ClosesupervisionisnecessarywhentheSuspension
Ellipticalisusedbyornearchildrenordisablepersons.
• Donotuseoutdoors.
• Donotoperatewhereaerosol(spray)productsarebeing
usedorwhenoxygenisbeingadministered.
CAUTION! Ifyouexperiencechestpains,nausea,dizziness,or
shortnessofbreath,stopexercisingimmediatelyandconsult
yourphysicianbeforecontinuing.
CAUTION! Anychangesormodificationstothisequipment
couldvoidtheproductwarranty.
• Todisconnect,turnallcontrolstotheoffposition,then
removetheplugfromtheoutlet.
• Donotusetheequipmentinanywayotherthandesignedor
intendedbythemanufacturer.ItisimperativethatallMatrix
FitnessSystemsequipmentisusedproperlytoavoidinjury.
• Keephandsandfeetclearofmovingpartsatalltimesto
avoidinjury.
• Unsupervisedchildrenmustbekeptawayfromthisequip
ment.
• Donotwearlooseclothingwhileontheequipment.
3
CHAPTER 2: IMPORTANT SAFETY INFORMATION
2.2 ELECTRICAL REQUIREMENTS
The Matrix Suspension Elliptical is designed to be self powered. note: If an add on TV (using a bracket) is added to the unit, it must be
plugged in, or the TV will not operate correctly. If the Suspension Elliptical will be plugged in, follow the requirements below.
MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO
All Matrix Suspension Ellipticals require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the
power requirement. Quite simply this means that each outlet you plug Suspension Ellipticals into should not have anything else running on that
same circuit besides other Suspension Ellipticals (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is to locate
the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should not have
power to it are the Suspension Ellipticals in question. No lamps, vending machines, fans, sound systems, or any other item should lose power
when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating
at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the
maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be
used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.
For your safety and Suspension Elliptical performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23.
Your Suspension elliptical is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord
could void all warranties for this product. Multiple Suspension ellipticals can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units
per 20 Amp dedicated circuit.)
GROUNDING INSTRUCTIONS:
The Matrix E5x-04 Suspension Elliptical must be grounded. If it should malfunction or break down, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock. The Suspension Elliptical is equipped with a cord having an equipment grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician
if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet,
have a proper outlet installed by an electrician.
4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly
scheduled cleaning.
YOU WILL NEED:
- Mild dish soap and water mixture in a spray bottle (10:1 water to soap ratio).
- Lint free 100% cotton cleaning cloths or Micro fiber cleaning cloths.
- Vacuum / Shop Vac with extendable hose and soft brush attachment.
- Corrosion Block (available from Matrix - part # ZMS4001374).
DAILY:
1. Wipe down the unit after each use with a mild dish soap and water mixture. note: Spray the soap / water mixture onto the cloth.
NEVER spray directly onto the equipment. We recommend that you do NOT allow customers to use spray bottles to clean the equipment. If
the cleaner is sprayed directly on the equipment or over spray is present, it may cause your equipment to rust and / or cause damage to con
sole overlays.
WEEKLY:
1. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire frame so it is free of dust, dirt, and sweat.
2. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire console area including the hand grips and hand rails.
MONTHLY:
1. Vacuum under and around the Elliptical Trainer. If you need to move it, unplug the unit first.
2. Vacuum debris out of the foot pedals.
3. Apply Corrosion Block to the metal part of the iPod cable.
-
3.2 CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing,
contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key to smooth operating equipment. Equipment needs to be inspected at regular
intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will
provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
5
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTION
In order to maximize life span, and minimize down time, all MATRIX equipment requires regular maintenance items performed on a scheduled
basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done. Some basic
tools and supplies will be necessary to perform these tasks which include (but may not be limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product
You may periodically see an addendum to this document, as the Matrix Technical Support Team identifies items that require specific attention, the
latest version will always be available on the Matrix website, www.matrixfitness.com
DAILY MAINTENANCE ITEMS
1. Attempt to wobble the unit back and forth, level if needed (see Section 10.4).
QUARTERLY MAINTENANCE ITEMS
1. Check all connecting joint areas for tightness of bolt assemblies.
2. Ensure that there is little, or no free play at all joint assemblies once bolts have been tightened. Installation of washer kits may be required
if free play does not come out from tightening bolts.
3. Remove plastic covers, and lubricate the ball joint where the Link Arm and Handlebar join together. Use your finger to apply grease to the
ball bearing. Matrix recommends using Superlube brand grease with PTFE {Teflon} additive.
YEARLY MAINTENANCE ITEMS
1. Remove the front round covers and check the belts for damage, alignment, and proper tension.
6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
WORKOUTKEYS: Simple program view and selection buttons.
Go: One touch Start.
enter: To confirm each program setting.
uP / DoWn leVel: Easy information and level selection.
uP / DoWn time: Easy information and time adjustment.
stoP: Ends workout and shows workout summary data.
NUMBERKEYPAD: Workout data input for workout setup. Level adjustment during workout.
cool DoWn: Puts the Suspension Elliptical into Cool Down Mode.
Fan: Allows for fan speed selection (fan has 3 operating speeds).
TOGGLEDISPLAY: Allows user to select what information is displayed on the console.
Language: Select language.
7
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 WORKOUT SETUP STEPS - MANUAL 4.4 WORKOUT SETUP STEPS - LEVEL BASED
Go - Press to immediately begin a workout. Workout, resistance
level, and time will automatically go to default settings. Pressing
GO will not prompt user for age, weight, or level settings.
1) Start pedaling and press the GO key to begin your workout. 2)
The display will read 3, 2, 1, Begin and then the program will start.
manual - Manual allows the user to input more information
while defining their own workout. Calorie expenditure will be more
accurate when inputting information in Manual than by pressing GO.
1) Start pedaling, press the MANUAL key. Then press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press
ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press
ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press
ENTER.
5) Press GO, and then the display will read 3, 2, 1, Begin and then
the program will start.
4.3 WORKOUT SETUP STEPS - FAT BURN
Fat burn - Fat burn is a level based program that is designed
to help users burn fat through various resistance level changes.
1) Start pedaling and press the FAT BURN key. Then press
ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press
ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press
ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press
ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the
program will start.
rollinG Hills - The Rolling Hills program is a level based
program that automatically adjusts the resistance level to simulate
real terrain.
1) Start pedaling and press the ROLLING HILLS key. Then press
ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press
ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press
ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press
ENTER.
5) Press Go, then the display will read 3, 2, 1, Begin and then the
program will start.
interVal traininG - The Interval Training program is a
level based program that automatically adjusts the resistance of the
machine from low to high intensity settings at regular intervals.
1) Start pedaling and press the INTERVAL TRAINING key. Then
press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press
ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press
ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press
ENTER.
5) Press GO then the display will read 3, 2, 1, Begin and then the
program will start.
ranDom - Random is a level based workout that randomly
adjusts the resistance of the machine.
1) Start pedaling and press the key next to RANDOM key. Then
press ENTER.
2) Select Level by using the UP or DOWN LEVEL keys and press
ENTER.
3) Select Time by using the UP or DOWN LEVEL keys and press
ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press
ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the
program will start.
8
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.5 WORKOUT SETUP STEPS - COOPER FITNESS TEST
Fitness test -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based
on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must
remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is
optional but provides more data.
The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain
60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery
period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed.
Incline will not be adjustable during the test.
1) Start pedaling and press the FITNESS TEST key. Then press ENTER.
2) Select Age by using the UP or DOWN LEVEL keys and press ENTER.
3) Select Gender by using the UP or DOWN LEVEL keys and press ENTER.
4) Select Weight by using the UP or DOWN LEVEL keys and press ENTER.
5) Press GO, then the display will read 3, 2, 1, Begin and then the program will start.
6) Once the workout is complete, the display will read the results of the Fitness Test.
STAGES COMPLETED:
1 Well Below Average
2 Well Below Average
3 Below Average
4 Below Average
5 Average
6 Average
7 Above Average
8 Above Average
9+ Well Above Average
9
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.6 WORKOUT SETUP STEPS - TARGET HEART RATE 4.7 WORKOUT SETUP STEPS - CONSTANT WATTS
tarGet Heart rate - The Matrix Suspension Elliptical
comes with standard digital contact heart rate sensors and are
POLAR telemetry compatible. The heart rate control workout mode
allows the user to program their desired heart rate zone, and the
elliptical will automatically adjust the level based upon the user's
heart rate. The heart rate zone is calculated using the following
equation: (220-Age)8%=target heart rate zone. The user must wear
a POLAR telemetric strap or continually hold onto the contact heart
rate grips for this workout.
Locate the metal sensors on the handlebars of the elliptical. Notice
that there are two separate pieces of metal on each grip. You must
be making contact with both pieces of each grip to get an accurate
heart rate reading. You can grab these sensors in any program to
view your current heart rate.
1) Start pedaling and press the HEART RATE key. Then press
ENTER.
2) Select Age by using the UP or DOWN LEVEL keys and press
SELECT.
3) Select Target HR Percentage by using the UP or DOWN LEVEL
keys and press SELECT.
4) Select Time by using the UP or DOWN LEVEL keys and press
SELECT.
5) Select Weight by using the UP or DOWN LEVEL keys and press
SELECT.
6) Press GO, then the display will read 3, 2, 1, Begin and the
program will start.
constant Watts - Constant Watts is a unique program
that allows you to vary your cadence or RPM and the elliptical's
resistance level will adjust accordingly to your selected goal. The
quicker you pedal, the less resistance for the goal selected.
1) Start pedaling and press the CONSTANT WATTS key. Then
press ENTER.
2) Select Watts by using the UP or DOWN LEVEL keys and press
SELECT.
3) Select Time by using the UP or DOWN LEVEL keys and press
SELECT.
4) Select Weight by using the UP or DOWN LEVEL keys and
press SELECT.
5) Press GO, then the display will read 3, 2, 1, Begin and the
program will start.
10
CHAPTER 5: MANAGER MODE
5.1 MANAGER MODE OVERVIEW
The Manager's Custom Mode allows the club owner to customize the Suspension Elliptical for the club.
1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display
reads Manager Mode and hit ENTER (Figure A).
2) To scroll through the list of options in Manager Mode, use the UP and DOWN LEVEL keys. Each of the custom settings will show on the
display.
3) To select a custom setting, press the ENTER key when the desired setting is shown.
4) To change the value of the setting, use the UP and DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the ENTER key.
6) To exit the setting without saving, press the BACK key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
FIGURE A
11
Determines the gender of the user when not selected during program
Sets the language for the console. Select between English, Spanish,
CHAPTER 5: MANAGER MODE
5.2 MANAGER MODE INFORMATION
CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION
Maximum Time 60 min 5 min 99 min Sets the total run time of any program.
Default Time 30 min 5 min Maximum
Default Level 1 1 30 Starting resistance when GO is pressed or when no resistance is
Default Age 30 10 100 Starting age when GO is pressed or when no age is selected during
Default User Weight 150 lbs /
68 kg
Accumulated Distance N/A 0 99,999
Accumulated Time N/A 0 999,999
Software Version N/A N/A N/A Current version of console software.
Speed / Distance Mode Mile Mile Kilometer Displays distance in miles or kilometers.
Out of Order Off On Off Locks the machine when out of order.
Gender Male Male Female
Language English English English
Sound Mode On On Off Turns the chime on / off when a button is pressed.
80 lbs / 36 kg400 lbs /
Time
Setting
182 kg
Miles
hours
Workout time when GO is pressed or when no time is selected
during program set up.
selected during program set up.
program set up.
Weight used for program calorie expenditure calculations.
Total distance for all programs.
Total time for all programs displayed in hours.
set up.
German, French, Italian, Portuguese, Finnish, Japanese, Swedish,
and Dutch.
12
CHAPTER 6: ENGINEERING MODE
6.1 USING ENGINEERING MODE
To enter Engineering Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager Mode appears on the middle LED display.
Press the LEVEL UP or DOWN key to scroll to Engineering Mode. Press ENTER to go into Engineering Mode.
CODE DEFAULT OPTIONS DESCRIPTION
Disable Errors No Yes or No No - Shows A-C class error codes. Yes - Shows only C class error codes.
Speed Units Mile Mile or Kilometer Set for Mile or Kilometer.
Machine Type E5x-03 H5x, R5x, U5x,
Power Save Time 30 Seconds 30-60 Seconds Power saving time for the self powered frame.
Pause Time 30 Seconds 15 - 120 Seconds For non self powered frames only. Not used on this model.
Serial Number N/A N/A Serial Number input is available for both the Console and Frame. Use the number
Club ID N/A N/A This sets the club ID for clubs using Asset Management.
ErP Mode (Sleep
Time)
Audio Source Off Off / TV / PC TV /
Volume Control TV/ PCTV:
AM System RF Radio WIFI/RF Radio To select AM output device by WIFI or RF Radio.
Off Off or On (1-30
Output:13
REMOTE TV
Output:13
REMOTE TV
Input:15
E5x-02 or E5x-03
Minutes)
Remote TV
1~ 32 Controls the default TV volume for entertainment wired through the C-Safe port.
1~ 32
1~ 15
E5x-02 Frame - Old EP frame.
E5x-03 Frame - Suspension Elliptical (current)
keys and UP / DOWN LEVEL keys to enter Engineering Mode. Due to the limited
LED characters, 2 layers are used to enter the serial number. First Layer:
- PPPPP V
- PPPPP is the product name.
- V is the version. If the version is A, just leave this blank.
Second Layer
- YY MM nnnnn.
- YY is the year (11, 12).
- MM is the month (e.g. 08, 09, 10).
- nnnnn is the actual serial number.
Use the UP / DOWN LEVEL keys to navigate the layers and the number keys to
input the serial number. The product name is dependent on the Machne Type
setting.
For example, the console is EP612 with ver. B with ver. A and the manufactured
date is 2011.08 with 98765. The frame is EP304 with ver. A and the manufactured
date is 2011.06 with 12345. Their serial numbers are:
Console SN: EP612B 1st layer, 110898765 2nd layer.
Frame SN: EP304 1st layer, 110612345 2nd layer.
If there is no use of the machine over a period of time, the console LEDs will turn
off (go into ErP mode).
Manual setting that that sets which outside TV will have audio through the console
audio ports.
a. Input Default (DF : 15 / Range : 1 ~ 15)
b. Max Default (DF : 32 / Range : 1 ~ 32)
c. Output Default (DF : 13 / Range : 1 ~ Max)
Remote TV support a / b / c item. TV and PCTV only support c item.
13
CHAPTER 7: SERVICE MODE
7.1 USING SERVICE MODE
To enter Service Mode, hold the LEVEL UP and DOWN keys for 3-5 seconds until Manager Mode appears on the middle LED display. Press
the LEVEL UP or DOWN key to scroll to Service Mode. Press ENTER to go into Service Mode.
CODE DEFAULT OPTIONS DESCRIPTION
Service 1 Display Test Press the ENTER key repeatedly
Service 2 Keypad Test Press any key and the display
Service 3 Distance / Time Distance:
Mile 0 - 99999
Kilometer 0 - 160898
Time:
0 - 999999
Service 4 CSafe / RF Test Press the ENTER key to test
Service 5 Error Log Shows the last 10 errors. Press
Service 6 Set Date / Time Press the LEVEL keys to move
Service 7 Export and Import Parameter Export Parameter - Export all
Service 8 WiFi Function Automatically detects the
to check each set of LEDs on the
display sequentially.
should show the corresponding
message.
Manually sets the Accumulated
Distance and Time.
CSAFE. Press the ENTER key
again to test the RF.
and LEVEL UP and DOWN for 3
seconds to clear the errors.
cursor, the number keys to set
date / time, and the ENTER key
to save.
parameters to a USB device.
Import Parameter 1 - Imports the
engineer parameters to a USB
device except serial number,
accumulated distance and time.
Import Parameter 2 - Imports the
engineer parameters to a USB
device.
available IP address and displays
it.
14
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS
HURES5X-C ELECTRICAL BLOCK DIAGRAM
15
8.1 ELECTRICAL DIAGRAMS - CONTINUED
PULSE SENSOR WIRE
CHAPTER 8: TROUBLESHOOTING
16
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
E5X-F ELECTRICAL BLOCK
DIGITAL COMMUNICATION WIRE
DIAGRAM
DIGITAL COMMUNICATION WIRE
17
8.1 ELECTRICAL DIAGRAMS - CONTINUED
POWER RESISTANCE WIRE
CHAPTER 8: TROUBLESHOOTING
ECB WIRE
18
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES ON THE CONSOLE
CODE CLASS DESCRIPTION SOLUTION
0x02AB C Machine type error. Set the correct machine type in
0x02B4 C Resistance type error. Set the correct machine type in
0x0201 A Low voltage on the battery
(voltage under 11.2V).
0x0247 B LCB failed (memory write error /
feedback ADC error).
0x0248 B Battery failure or disconnection
(Voltage under 8V or over 15V).
0x0441 B When the UCB implements
a command, the LCB is not
receiving this command.
0x04A0 C Digital Communication Failure.
LCB has no return message for
the UCB for 3 seconds.
0x04B0 C UCB No Response. Check the console cable
Engineering Mode.
Engineering Mode.
Charge by running or by plugging
in the AC adapter.
Replace the LCB.
Check the wire connections at
the battery. Replace the battery.
Check the machine type in
Engineering Mode. Check the
connections at the UCB and LCB.
Check the console cable
connections at the UCB and LCB.
Replace the console or LCB as
needed.
connections at the UCB and LCB.
Replace the console or LCB as
needed.
CLASS C ERRORS WILL DISPLAY ON THE CONSOLE.
CLASS A OR B ERRORS WILL ONLY DISPLAY IN SERVICE MODE 5.
19
8.3 LCB LED INDICATORS
CHAPTER 8: TROUBLESHOOTING
====================== FIRMWARE DEFINITION ========================
LED6: LCB STATUS (BLINKING: OK)
LED7: RESISTANCE REGULATE STATUS (BRIGHT : NORMAL )
LED8: UCB/LCB COMMUNICATION STATUS (BLINKING : OK )
====================== HARDWARE DEFINITION =======================
LED1: AC PLUG-IN STATUS (BRIGHT : AC )
LED2: DC 5V STATUS (BRIGHT : OK)
LED3: AC PLUG-IN STATUS (BRIGHT : AC )
LED4: DC 12V STATUS (BRIGHT : OK )
LED5: RPM
LED9: UCB POWER SUPPLY STATUS (BRIGHT: POWER ON)
LED10: RESISTANCE PWM STATUS (BRIGHT: RESISTANCE ON)
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8.4
LCB1_ERP WIRING CONNECTION
CHAPTER 8: TROUBLESHOOTING
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CHAPTER 8: TROUBLESHOOTING
8.5 TROUBLESHOOTING - ERROR 04A0
ERROR CODE 04A0
1) SYMPTOM:
04A0 – PCB communication disconnected.
2) SOLUTION:
1) Check the connection of the console cable at the UCB and LCB. Also check the console cable for damage, replace as needed.
2) If the console cable connections are good, the issue is likely with the UCB. Replace the console.
3) If the console does not resolve the issue, replace the LCB.
FIGURE A FIGURE B
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CHAPTER 8: TROUBLESHOOTING
8.6 TROUBLESHOOTING - ERROR 04B0
ERROR CODE 04B0
1) SYMPTOM:
04B0 – LCB communication disconnected.
2) SOLUTION:
1) Check the connection of the console cable at the UCB and LCB. Also check the console cable for damage, replace as needed.
2) If the console cable connections are good, the issue is likely with the UCB. Replace the console.
3) If the console does not resolve the issue, replace the LCB.
FIGURE A FIGURE B
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