ASCENT TRAINER® | SUSPENSION ELLIPTICAL™ TRAINER OWNER’S MANUAL
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IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
When using an Ascent Trainer or Suspension Elliptical Trainer, basic precautions should always be followed, including the
following: Read all instructions before using this product. It is the responsibility of the owner to ensure that all users of this product
are adequately informed of all warnings and precautions. If you have any questions after reading this guide, contact Customer
Tech Support at the number listed on the back panel of the OWN ER’S MANUAL.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.
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• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on
or taking off parts.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
• Connect this exercise product to a properly grounded outlet only.
• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.
• At NO time should children under the age of 13 use the unit.
• Children over the age of 13 or disabled persons should not use the unit without adult supervision.
• Use the unit only for its intended use as described in the unit guide and owner’s manual.
• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged,
or immersed in water. Call Customer Tech Support for examination and repair.
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
• Never operate the unit with the air opening blocked. Keep the air opening clean, free of lint, hair, and the like.
• To prevent electrical shock, never drop or insert any object into any opening.
• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Do not use unit in any location that is not temperature controlled, such as but not limited to garages, porches, pool
rooms, bathrooms, car ports or outdoors. Failure to comply may void the warranty.
• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an
authorized service technician.
• Heart rate monitoring systems may be inaccurate.
• Over exercising may result in serious injury or death.
• If you feel faint, stop exercising immediately.
TO REDUCE THE RI SK OF BURNS, FIRE , ELECTRICAL SHOCK OR INJU RY TO PERSONS:
• Care should be taken when mounting or dismounting the equipment. Before mounting or dismounting, move the pedal
on the mounting or dismounting side to its lowest position and bring the machine to a complete stop.
• To maintain balance, it is recommended to keep a grip on the handlebars while exercising, mounting or dismounting the
machine.
• Keep the topside of the foot support clean and dry.
• When exercising, always maintain a comfortable pace. Do not sprint above 80 RPMs on this machine.
• Incorrect or excessive exercise may cause injury. If you experience any kind of pain, including but not limited to chest
pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before
continuing.
• This unit is not equipped with a free wheel. Pedal speed should be reduced in a controlled manner.
• Do not turn pedal arms by hand.
• Do not wear clothes that might catch on any part of the unit.
• Always wear athletic shoes while using this equipment.
• Do not jump on the unit.
• At no time should more than one person be on unit while in operation.
• This unit should not be used by persons weighing more than specified in the OWNER’S MANUAL SPEC IFICATIONS
SECTION. Failure to comply will void the warranty.
• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly
damp cloth only; never use solvents. (See MAINTENANCE)
WARNING
TO REDUCE THE RISK OF E LECTRICAL SHOCK:
Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.
DANGER WARNING
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same configuration as
the plug. No adapter
should be used
with this product.
Suspension Elliptical
Trainers can be daisychained together with
up to 4 units per 15
A dedicated circuit.
Ascent Trainers can
be daisy-chained together with up to 3 units per dedicated 15 A
circuit. Matrix daisy-chain cord adapters are sold separately.
220 V UNITS
All Matrix 3x, 5x and 7xe 220 V Suspension Elliptical™ Trainers
and Ascent Trainers® require the use of a 216-250 V, 50 Hz
and a 15 A “Dedicated Circuit”, with a non-looped (isolated)
neutral/ground for power. This outlet should be a NEMA 6-15R
and have the same configuration as the plug. No adapter should
be used with this product. Suspension Elliptical™ Trainers can
be daisy-chained together with up to 4 units per 15 A dedicated
circuit. Ascent Trainers® can be daisy-chained together with up
to 3 units per dedicated 15 A circuit. Matrix daisy-chain cord
adapters are sold separately.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. The unit is equipped
with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with
all local codes and ordinances. If the user does not follow these
grounding instructions, the user could void the Matrix limited
warranty.
ADDITIONAL E LECTRICAL INFO
In addition to the dedicated circuit requirement, the proper
gauge wire must be used from the circuit breaker box, to each
outlet that will have the maximum number of units running off
of it. If the distance from the circuit breaker box to each outlet,
is 100 ft (30.5 m) or less, then 12 gauge wire should be used.
For distances greater than 100 ft (30.5 m) from the circuit
breaker box to the outlet, a 10 gauge wire should be used.
ENE RGY SAVI NG / LOW-POWER MODE
All units are configured with the ability to enter into an energy
saving / low-power mode when the unit has not been in use
for a specified period of time. Additional time may be required
to fully reactivate this unit once it has entered the low-power
mode. This energy saving feature may be enabled or disabled
from within the ‘Manager Mode’ or ‘Engineering Mode.’
ADD-ON PCTV (3X AND 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped
(isolated) neutral/ground is required. Each PCTV requires at
least 1.2 A of current. No more than 12 PCTVs should be used
for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. No adapter should be used with this
product. A coaxial cable from the video source to the unit will
be needed for each PCTV unit.
ADD-ON DIG ITAL TV (3X AN D 5X)
Additional power requirements are not needed for the add-on
digital TV.
DEDICATED CIRCUIT AND E LECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest
way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned
off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or
any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC
article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
These products are designed to be self powered and do not require an external power supply source to operate. An external power
supply source will power the console at all times.
For units with an integrated TV (7xe), the TV power requirements are included in the the unit. For units with an add-on digital TV (3x
and 5x), the machine in which the add-on digital TV is connected to powers the add-on digital TV. Additional power requirements
are not needed for the add-on digital TV. For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE P OWERED!
110 V UNITS
All Matrix 3x, 5x and 7xe 110 V Suspension Elliptical Trainers and Ascent Trainers require the use of a 100-125 V, 60 Hz and a 15
A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a NE MA 5-15R and have the
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature
before first time use. Failure to do so may cause premature electronic failure.
CONSULT A PHYSICIAN B EFORE USING THIS EQUIP MENT.
READ OWNE R’S MANUAL BEFORE USE .
CAUTION
North American power cord plugs shown.
Depending on your country, the plug type may vary.
110 NEMA 5-15R
RECEPTACLE
110 NEMA 6-15R
RECEPTACLE
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BASIC OPERATION
• All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible
for any additional installation charges associated with return visits.
• Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.
WARNING:
Failure to follow these specifications can cause damage to your product and can
void the warranty.
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
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LOCATION OF THE UNIT
Place the unit on a level and stable surface away from direct sunlight. The intense UV light can cause
discoloration on the plastics. Locate your unit in an area with cool temperatures and low humidity. Please
leave a clear zone behind the unit that is at least 24” (600 mm). This zone must be clear of any obstruction
and provide the user a clear exit path from the machine. Do not place the unit in any area that will block any
vent or air openings. The unit should not be located in a garage, covered patio, near water or outdoors.
Never operate product if it has a damaged cord or plug, if it is not
working properly, if it has been damaged, or immersed in water.
Contact Customer Tech Support for examination and repair.
POWER
If your unit is powered by a power supply, the power must
be plugged into the power jack, which is located in the
front of the machine near the stabilizer tube. Some units
have a power switch, located next to the power jack. Make
sure it is in the ON position. Unplug cord when not in use.
WARNING
WORKOUT OPTIONS
LOWER BODY WORKOUT
To focus on a lower body
workout, hold the stationary
handlebars only. This will target
your lower body muscles.
FULL BODY WORKOUT
For a full body workout,
push and pull continuously
on the dual action arms
while pedaling.
MOUNTING THE SUSPE NSION ELLIPTICAL™ TRAINER AND ASCE NT TRAINER®
1. St and behind the unit.
2. While holding both of the rear arm rests, place your foot on the lowest foot pedal and pull yourself up onto the unit.
3. Wait until the unit finds its resting place and then place your other foot on the opposite pedal.
24” 600 mm
MOVING THE UNIT
Grab the down-tubes just below the MATRIX logo at the
rear of the unit. To avoid injury to the user or the unit, be sure
to have proper assistance to move the unit.
Our equipment is heavy, use care and additional help
if necessary when moving. Failure to follow these
instructions could result in injury.
WARNING
LEVELING THE UNIT
Your unit should be level for optimum use. Once you have placed your unit
where you intend to use it, raise or lower one or both of the adjustable levelers
located on the bottom of the frame. Use 6mm hex key through the access hole
(shown left)*. A carpenter’s level is recommended.
*NOTE: There are only two levelers on these units.
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USING THE HEAR T RATE FUNCTION
The unit is equipped with heart rate pulse grips.
The heart rate function on this product is not a medical device. While heart rate grips can provide a relative estimation of
your actual heart rate, they should not be relied on when accurate readings are necessary. Some people, including those in
a cardiac rehab program, may benefit from using an alternate heart rate monitoring system like a chest or wrist strap. Various
factors, including movement of the user, may affect the accuracy of your heart rate reading. The heart rate reading is intended
only as an exercise aid in determining heart rate trends in general. Please consult your physician.
PULSE GRIPS
Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It
takes 5 consecutive heart beats (15-20 seconds) for your heart rate to register. When gripping the pulse handlebars, do not grip
tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold. You may experience an erratic readout
if consistently holding the grip pulse handlebars. Make sure to clean the pulse sensors to ensure proper contact can be maintained.
FOOT POSITIONING
Your unit offers a variety of foot positions. Moving your foot to the forward most position of the foot pad increases your step height,
which will create a feel similar to a step machine. Placing your foot toward the back of the foot pad decreases your step height and
creates more of a gliding feel, similar to a smooth walk or run. Always make sure your entire foot is secured on the foot pad.
Your unit also allows you to pedal both forward and backwards to offer a variation to your workout and to focus on other major leg
muscle groups such as your hamstrings and calves.
POWER INCLINE OPERATION
The Ascent Trainers offer powered incline to add variety to your workouts. The incline can be adjusted using the buttons on
the console.
If the stop button is pressed to pause the program, the incline motor will remain at its current height. To return the incline to 0%,
press GO and change the incline to 0% before dismounting. If the STOP button is held for 3 seconds to reset the console, the
incline will also return to 0%.
WIRELESS HE ART RATE RECEIVER
When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit and
displayed on the console.
Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the chest
strap just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The chest strap
must be tight and properly placed to receive an accurate and consistent readout. If the chest strap is too loose, or positioned
improperly, you may receive an erratic or inconsistent heart rate readout.
BACKSIDE O F CHEST TRA NSMITTER
APPLY MOISTURE HERE
LOGO
Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death.
If you feel faint, stop exercising immediately.
WARNING!
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TROUBLESHOOTING
& MAINTENANCE
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RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and look of your equipment.
A Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on the treadmill. Paper towels are abrasive and can
damage surfaces.
B Use a mild soap and damp cloth. DO NOT use ammonia based cleaner or alcohol. This will cause discoloring of the aluminum and
plastics it comes into contact with.
C Do not pour water or cleaning solutions on any surface. This could cause electrocution.
D Wipe the console, heart rate grip, handles, foot pads and handlebars after each use.
For cleaning 7xe displays, use distilled water in an atomizer spray bottle. Spray distilled water onto soft, clean, dry cloth and wipe
display until clean and dry. For very dirty displays, adding vinegar is recommended.
CAUTION: Be sure to have proper assistance to install and move the unit in order to avoid injury or damage.
CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness.
MAINTAIN LABELS AND NAM EPLATE S.
Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for
a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPME NT
Preventative maintenance is the key to smooth operating equipment, as well as keeping the user’s liability to a minimum. Maintain
a clean area around the equipment, free from dust and dirt. Equipment needs to be inspected at regular intervals. Defective
components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired. Ensure that
any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will
provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
In order to maximize life span, and minimize down time, all Matrix equipment requires regular cleaning, and maintenance items
performed on a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of
which they should be done, and a check list to sign off each time service is completed for a specific machine. Some basic tools
and supplies will be necessary to perform these tasks which include (but may not be limited to):
• Metric Allen wrenches
• #2 Phillips head screwdriver
• Adjustable wrench
• Torque wrench (capability to read foot-lbs, and N-m)
• Lint free cleaning cloths
• Teflon based spray lubricant
• Water and mild soap or other Matrix approved product
• Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product
• Vacuum cleaner w/extendable hose and crevasse tool attachment
You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require
specific attention; the latest version will always be available on the Matrix website, matrixfitness.com
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