Matrix C7XE-05 Service Manual

C7XE-05 CLIMB MILL

SERVICE MANUAL

III

CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1 Read and Save These Instructions ............................................................................. 3

2.2 Electrical Requirements ............................................................................................. 4

2.3 Locating the Unit ......................................................................................................... 5

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1 Recommended Cleaning Tips .................................................................................... 6

3.2 Care and Maintenance Instructions ........................................................................... 7

3.3 Touchscreen Care & Cleaning .................................................................................... 8

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1 Console Description ................................................................................................... 9

4.2 Workout Setup Steps ................................................................................................. 10

CHAPTER 5: MANAGER MODE

5.1 Manager Mode Overview ............................................................................................ 11

5.2 Manager Mode - About Tab......................................................................................... 12

5.3 Manager Mode - Time Tab .......................................................................................... 13

5.4 Manager Mode - Climb Mill Tab .................................................................................. 13

5.5 Manager Mode - Defaults Tab..................................................................................... 14

5.6 Manager Mode - TV Tab ............................................................................................. 15

5.7 Manager Mode - Language Tab .................................................................................. 16

5.8 Manager Mode - Other Tab ......................................................................................... 16

CHAPTER 6: ENGINEERING MODE

6.1 Engineering Mode Overview ....................................................................................... 17

6.2 Engineering Mode - Calibration Tab............................................................................ 18

6.3 Engineering Mode - Statistics Tab .............................................................................. 18

6.4 Engineering Mode - Errors Tab ................................................................................... 19

6.5 Engineering Mode - Clubs Tab.................................................................................... 19

6.6 Engineering Mode - Club ID Tab ................................................................................. 20

6.7 Engineering Mode - Climb Mill Tab ............................................................................. 20

6.8 Engineering Mode - Other Tab .................................................................................... 21

CHAPTER 7: SERVICE MODE

7.1 Service Mode Overview .............................................................................................. 22

7.2 Service Mode - Setup Tab........................................................................................... 23

7.3 Service Mode - Test Tab ............................................................................................. 24

7.4 Service Mode - Log Tab .............................................................................................. 25

7.5 Service Mode - Date & Time Tab ................................................................................ 25

CHAPTER 8: TROUBLESHOOTING

8.1 Electrical Diagram ...................................................................................................... 26

8.2 LCB Error Indicators .................................................................................................. 33

8.3 Error Code Troubleshooting - 01AC ........................................................................... 35

8.4 Error Code Troubleshooting - 01AF ............................................................................ 36

8.5 Error Code Troubleshooting - 02A0 ........................................................................... 37

8.6 Error Code Troubleshooting - 02BE / 02BF ................................................................ 38

8.7 Error Code Troubleshooting - 02C0 ............................................................................ 39

8.8 Error Code Troubleshooting - 02C1 ............................................................................ 40

8.9 Error Code Troubleshooting - 02C2 ............................................................................ 41

8.10 Error Code Troubleshooting - 02C3 ............................................................................ 42

8.11 Troubleshooting - Error 03A5 / 03A6 .......................................................................... 43

8.12 Troubleshooting - Error 03A7 ...................................................................................... 44

8.13 Troubleshooting - Error 03A8 ...................................................................................... 45

8.14 Error Code Troubleshooting - 04A0 ............................................................................ 46

8.15 Error Code Troubleshooting - 04B0 ............................................................................ 47

8.16 Troubleshooting - No Power to the Console ............................................................... 48

8.17 Troubleshooting - Heart Rate Issues .......................................................................... 49

8.18 Troubleshooting - Toggle Issues ................................................................................. 52

8.19 TV Troubleshooting - Overview ................................................................................... 55

8.20 TV Troubleshooting - Picture Fuzzy or Unclear .......................................................... 56

8.21 TV Troubleshooting - TV Will Not Turn On ................................................................. 57

8.22 TV Troubleshooting - Entertainment Keypad Issues .................................................. 58

CHAPTER 9: PART REPLACEMENT GUIDE

9.1 Side Cover Replacement ........................................................................................... 59

9.2 Console Replacement ................................................................................................. 61

9.3 Console Overlay / Keypad Replacement .................................................................... 62

9.4 Front Shroud Replacement ......................................................................................... 64

9.5 Lower Control Board (LCB) Replacement .................................................................. 66

9.6 Upper Handlebar Replacement .................................................................................. 67

9.7 Lower Handlebar Replacement .................................................................................. 69

9.8 Handlebar Service ....................................................................................................... 70

9.9 Stair Replacement ....................................................................................................... 71

9.10 Drive Set Replacement ............................................................................................... 73

9.11 Chain Replacement ..................................................................................................... 75

9.12 Brake Replacement ..................................................................................................... 77

9.13 Fan Replacement ........................................................................................................ 78

9.14 ECB Belt Replacement ............................................................................................... 79

9.15 Drive Belt Replacement .............................................................................................. 80

9.16 ECB Replacement ....................................................................................................... 81

9.17 Speed Sensor Replacement ....................................................................................... 83

9.18 Control Zone Replacement ......................................................................................... 84

9.19 Proximity Sensor Replacement ................................................................................... 85

9.20 IR Sensor Replacement .............................................................................................. 86

9.21 Testing the Climb Mill .................................................................................................. 88

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.1 Climb Mill Specifications ............................................................................................ 89

10.2 Assembly Hardware .................................................................................................... 90

10.3 Climb Mill Assembly Steps ......................................................................................... 91

10.4 Stabilizing the Climb Mill ............................................................................................. 95

10.5 TV Programming Instructions ..................................................................................... 96

CHAPTER 11: SOFTWARE UPGRADE PROCEDURE

11.1 Software Upgrade Procedure for UCB ....................................................................... 101

11.2 Software Upgrade Procedure for LCB ........................................................................ 102

TABLE OF CONTENTS TABLE OF CONTENTS

1.1 SERIAL NUMBER LOCATION

CHAPTER 1: SERIAL NUMBER LOCATION

SERIAL NUMBER LOCATION

1

3

2

console serial number location

1.1 SERIAL NUMBER LOCATION - CONTINUED

CONSOLE SERIAL NUMBER LOCATION

CHAPTER 1: SERIAL NUMBER LOCATION

This Climb Mill is intended for commercial use. To ensure your safety
and protect the equipment, read all instructions before operating the
MATRIX Climb Mill.

When using an electrical product, basic precautions should always be
followed including the following:

• Anapplianceshouldneverbeleftunattendedwhen plugged
in. Unplugtheunitfromtheoutlet whennotinuseandbefore
puttingonortakingoffanyparts.

• Thisproductmustbeusedforitsintended purpose
describedinthisservicemanual. Donot useother
attachmentsthatarenotrecommendbythe manufacturer.
Attachmentsmaycauseinjury.

• Topreventelectricalshock,neverdroporinsertanyobject
intoanyopening.

• Donotremovethesidecovers.Serviceshouldonly bedone
byanauthorizedservicetechnician.

• Neveroperatetheunitwiththeairopeningblocked.Keep
theairopeningclean,freeoflint andhair.

• Neveroperatetheunitifithas adamagedcordorplug,if it

isnotworkingproperly,if ithasbeendamaged,orimmersed
 inwater.

• Closesupervisionisnecessarywhentheunitis usedbyor
nearchildrenordisablepersons.

• Donotuseoutdoors.

• Donotoperatewhereaerosol(spray)productsarebeing
usedorwhenoxygenisbeingadministered.

• Donotusetheequipmentinanywayotherthan designedor
intendedbythemanufacturer.Itisimperativethatall Matrix
FitnessSystemsequipmentisusedproperlyto avoidinjury.

• Keephandsandfeetclearofmoving partsatalltimesto

 avoidinjury.

• Unsupervisedchildrenmustbekeptawayfrom thisequip

 ment.

• Donotwearlooseclothingwhileon theequipment.

*AtNOtimeshouldpets orchildrenundertheageof 14be
 closertotheunitthan10feet. 

* AtNOtimeshouldchildrenunderthe ageof14usetheunit. 

* Childrenovertheageof14or disabledpersonsshouldnot

usetheunit withoutadultsupervision.

* Neveroperatetheunitifithas adamagedcordorplug,if it
isnotworking properly,ifithasbeendroppedor damaged,or
immersedinwater.Returnthe unittoaservicecenterfor 
examinationandrepair.

* Todisconnect,turnallcontrolstotheoffposition, then
removeplugfrom outlet.

* Donotremovetheconsolecoversunless instructedby
CustomerTechSupport.Service shouldonlybedonebyan
authorizedservicetechnician.

* Thisunitisnotequippedwitha freewheel.Stepspeed
shouldbe reducedinacontrolledmanner.

* Heartratemonitoringsystemsmaybeinaccurate.

* Overexercisingmayresultinseriousinjury ordeath.

* Ifyoufeelfaint,stopexercisingimmediately.

CAUTION! Ifyouexperiencechestpains, nausea,dizziness,or
shortnessofbreath,stopexercisingimmediatelyand consult
yourphysicianbeforecontinuing.

CAUTION! Anychangesormodificationstothis equipment
couldvoidtheproductwarranty.

2.1 READ AND SAVE THESE INSTRUCTIONS

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

5

4

2.2 ELECTRICAL REQUIREMENTS

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.3 LOCATING THE UNIT

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

DEDICATED CIRCUIT AND ELECTRICAL INFO

A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest way to verify
this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that
should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or any other item should lose power
when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and
terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

ELECTRICAL REQUIREMENTS

For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC article 210­21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.

The 3x, 5x and 7xe

Climbmills are designed to be self-powered and do not require an external power supply source to operate. Without an

external power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will increase the time needed
for start-up. An external power supply will ensure power is provided to the console at all times and is recommended when add-on accessories
are used.

For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial cable with ‘F Type’
compression fittings on each end will need to be connected to the cardio unit and the video source. Additional power requirements are not
needed for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.

NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!

110 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 110 V Climbmills require the use of a 100-125 V, 60 Hz and a 15 A
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA 5-15R and have the same configuration as the plug. No adapter should be used with this
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.

220 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 220 V Climbmills require the use of a 216-250 V, 50 Hz and a 15 A
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA 6-15R and have the same configuration as the plug. No adapter should be used with this
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.

North American power cord plugs shown.

Depending on your country, the plug type may vary.

GROUNDING INSTRUCTIONS

The unit must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. The unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does
not follow these grounding instructions, the user could void the Matrix limited warranty.

ADDITIONAL ELECTRICAL INFO

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have
the maximum number of units running off of it. If the distance from the circuit breaker box to each outlet, is 100 ft (30.5 m) or less, then 12
gauge wire should be used. For distances greater than 100 ft (30.5 m) from the circuit breaker box to the outlet, a 10 gauge wire should be
used.

ENERGY SAVING / LOW-POW ER MODE

All units are configured with the ability to enter into an energy saving / low-power mode when the unit has not been in use for a specified period
of time. Additional time may be required to fully reactivate this unit once it has entered the low-power mode. This energy saving feature may be

enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode.

LOCATION OF THE UNIT

Place the unit on a level surface and away from direct sun light. The intense UV light can cause discoloration of plastics. Locate in an area
with cool temperatures and low humidity. Leave a clear zone behind the unit of at least 24". This zone must be clear of any obstruction and
allow the user a clear exit path from the unit. Do not place the unit in any area that will block the openings or vents. The unit should not be
used in a garage or covered patio.

LEVELING THE UNIT

Locate a level, stable surface to position the equipment. The equipment has levelers located below the bottom step. To access the levelers,
remove the end caps (C3X) or CONTROL ZONE (C5X, C7XE and C7XI). CAUTION: There is an electrical plug located under the CONTROL
ZONE and will need to be unplugged before the cover can be completely removed. Use an allen wrench to level the unit. Once stable, replace
parts as they were removed.

HEIGHT REQUIREMENTS

The Climb Mill adds 30" - 38" (76 - 96cm) to a user's height. For example, a 6' (183cm) tall user will be 7'8" (234.4cm - 254.4cm) off the floor.
Total height of the user on the Climb Mill should not exceed 9'10" (300 cm), which means that users taller than 6'8" (204cm) should not use this
equipment.

AUTO STOP
SENSOR

CONTROL ZONE
(C5X, C7XE, C7XI)

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6

3.1 RECOMMENDED CLEANING TIPS

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.2 CARE AND MAINTENANCE INSTRUCTION

CHAPTER 3: PREVENTATIVE MAINTENANCE

FIGURE A

FIGURE A

FIGURE B

FIGURE B

In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly

scheduled cleaning.

YOU WILL NEED:

- Mild dish soap and water mixture in a spray bottle (10:1 water to soap ratio).

- Lint free 100% cotton cleaning cloths or Micro fiber cleaning cloths.

- Vacuum / Shop Vac with extendable hose and soft brush attachment.

- iPod corrosion blocker - Available from Matrix (part # ZMS4001374).

- Super Lube Multi Purpose Synthetic Lubricant with Syncolon® (PTFE) Aerosol - www.super-lube.com/sythetic-aerosol-spray-ezp-46.html.

- Corrosion Block (available from Matrix - part # ZMS4001374).

- LCD / LED or computer screen cleaner.

DAILY or as needed:

1. Empty the dust tray under the stairs and under the unit (Figure A). If you need to move the unit, unplug it first.

WEEKLY:

1. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire frame including the stairs so it is free of dust, dirt, and
sweat.

2. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire console area including the hand grips and hand rails.

MONTHLY:

1. Vacuum under and around the Climb Mill If you need to move the unit, unplug it first. Make sure to reset the casters after moving the unit
back into position to stabilize the unit.

2. Apply corrosion block to the metal part of the iPod cable.

3. Use a computer screen cleaner or LCD / LED screen cleaner on the touch screen portion of the console (see Section 3.3).

QUARTERLY:

1. Remove the side access panels and vacuum out the inside of the unit (Figure B).

2. Unplug the Climbmill and clean the AUTO STOP SENSORS (located under the bottom step) / Control Zone sensor with a cotton swab and
rubbing alcohol.

In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on
a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a
check list to sign off each time service is completed for a specific machine. Some basic tools and supplies will be necessary to perform these tasks
which include (but may not be limited to):

* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product

You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the
latest version will always be available on the Matrix website, www.matrixfitness.com

DAILY MAINTENANCE ITEMS

1. Attempt to wobble the unit from side to side and front to back. Level the unit if needed (See Section 10.4).

QUARTERLY MAINTENANCE ITEMS

1. Check all connecting joint areas for tightness of fastened assemblies.

2. Remove the maintenance cover and check the fans for function. Also clean and remove any debris from the digital speed sensor.

3. Remove the maintenance cover and check the chains for damage, alignment and proper tension.

4. On units with a Control Zone, check to ensure the CZ is working properly by walking on the unit, then stepping on the CZ. The unit should stop
similar to an emergency stop on a treadmill.

5. Unplug the Climbmill and clean the AUTO STOP SENSORS (located under the bottom step) / Control Zone sensor with a cotton swab and
rubbing alcohol.

6. For 7xe consoles, enter service mode and select ‘test’. Select ‘touch calibration’and then select ‘start’. Follow the on-screen prompts and touch
the screen where indicated.

AUTO STOP

SENSORS

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3.3 TOUCH SCREEN CARE & CLEANING

CHAPTER 3: PREVENTATIVE MAINTENANCE

4.1 CONSOLE DESCRIPTION

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

The C7xe has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of the interface is
highly encouraged. The information explaining how to program for various workouts will give an explanation about the contents of each screen.

Go: One touch Start.

stoP: Ends workout and shows workout summary data.

cool DoWn

(displayed on-screen during workout): Puts unit into Cool Down mode. Cool Down time is dependent on the length of the workout.

Workouts 19 minutes and shorter will have a cool down length of 2 minutes. Workouts 20 minutes and longer will have a cool down length of 5
minutes.

C7XE ENTERTAINMENT ZONE

iPOD®: Will take the user directly to the iPod screen to allow for iPod control and play list selection.

Volume uP / DoWn: Adjusts the volume output through the headphone jack of the integrated console TV or iPod output.

NUMBERKEYPAD: Allows for easy TV channel selections.

cHannel uP / DoWn: Allows for channel selection.

DISPLAYMODE: Allows user to cycle through console display options, iPod, TV, or profile display.

last cHannel: Allows the user to cycle between the current channel and the previous channel viewed.

cc/mute:

Mutes sound and turns closed captioning on or off.

TOUCH SCREEN CARE AND CLEANING

* The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a clean dry 100%
lint free cloth and water / soap mixture or a computer or LCD / LED screen cleaner.

* It is very important to avoid using any other chemical on the touch screen.

* Always dampen the cloth and clean the screen. Do not spray the water / soap mixture on the screen itself, the drips can seep into the display
or stain the bezel.

* After cleaning, make sure the surface is dry. There should not be any left over solvent to seep into the display.

* It is very important to handle the touch screen with care. Do not use excessive force when cleaning.

* Do not use any sharp materials to clean the touch screen surfaces.

* Do not use high pressure air, water, or steam to clean the touch screen surface.

11

10

To set up a workout, press the touch screen over the program you would

like to use and then follow the prompts to begin your workout.

Go - Press to immediately begin a workout. Workout, resistance level,

and time will automatically go to default settings. All energy expenditure
values will be calculated using the default weight measurement.

manual - Manual allows the user to input more information while

defining their own workout. Calorie expenditure will be more accurate
when inputting information in Manual than by pressing GO.

rollinG Hills - The Rolling Hills program is a level based

program that automatically adjusts the resistance level to simulate real
terrain.

interVals - The Intervals program is a level based program that

automatically adjusts the resistance of the machine from low to high
intensity settings at regular intervals to burn calories.

Goal traininG - The Goal Training program is designed to help

users burn a target number of calories.

calorie traininG - The Calorie Training program is designed

to help users burn a target number of calories.

constant Watts - The Constant Watts program allows

you to vary your cadence or SPM and the machine's resistance will
adjust according to your selected goal. The quicker you step, the less
resistance for the goal selected.

Fat burn - The Fat Burn program is a level based workout that is

designed to help users burn fat through various resistance changes.

tarGet Heart rate - The Matrix Climb Mill comes with

standard digital contact heart rate sensors and are POLAR telemetry
compatible. The heart rate control workout mode allows the user
to program their desired heart rate zone, and the Climb Mill will
automatically adjust the level based upon the user's heart rate. The
heart rate zone is calculated using the following equation: (220-Age)*% =
target heart rate zone. The user must wear a POLAR telemetric strap or
continually hold onto the contact heart rate grips for this workout.

Locate the metal sensors on the handlebars of the Climb Mill. Notice
that there are two separate pieces of metal on each grip. You must be
making contact with both pieces of each grip to get an accurate heart
rate reading. You can grab these sensors in any program to view your
current heart rate.

FITNESSTEST(WFI) - The WFI (Wellness Fitness Initiative)

protocol is a test used by firefighters in a series of intervals lasting a
maximum of 16 minutes, where the speed is increased every minute
until the Target Heart Rate is exceeded for 15 seconds. When the
test is complete, the display provides a summary of V)2max, Highest
SPM, Elapsed Time, and Target Heart Rate. The test requires constant
monitoring of the user's heart rate, so the use of a telemetric heart rate
strap is highly recommended.

FITNESSTEST(SUBMAXIMAL)- The Submaximal test

measures cardiovascular fitness and provides an estimated Sub-maximal
VO2 max result. This assessment is a 4 stage test lasting 3-5 minutes
where the speed is increased until your Heart Rate is between 115 - 150
bpm for 2 of the stages. When the test is complete, a Fitness Rating is
displayed as High, Good, Average, Fair, or Low along with your age and
VO2 max. The test requires constant monitoring of the user's heart rate,
so the use of a telemetric heart rate strap is highly recommended.

FITNESS RATING NORMS (V02 MAX)

AGE 20-29 30-39 40-49 50-59 60+

MEN

HIGH 51.4+ 50.4+ 48.2+ 45.3 42.5+

GOOD 51.3-46.8 50.3-44.6 48.1-41.8 45.2-38.5 42.4-35.3

AVERAGE 46.7-42.5 44.5-41.0 41.7-38.1 38.4-35.2 35.2-31.8

FAIR 42.4-39.5 40.9-37.4 38.0-35.1 35.1-32.3 31.7-28.7

LOW 39.4 OR

LESS

37.3 OR
LESS

35.0 OR
LESS

32.2 OR
LESS

28.6 OR
LESS

WOMEN

HIGH 44.2+ 41.0+ 39.5+ 35.2+ 35.2

GOOD 44.1-38.1 40.9-36.7 39.4-33.8 35.1-30.9 35.1-29.4

AVERAGE 38.0-35.2 36.6-33.8 33.7-30.9 30.8-28.2 29.3-25.8

FAIR 35.1-32.3 33.7-30.5 30.8-28.3 28.1-25.5 25.7-23.8

LOW 32.2 OR

LESS

30.4 OR
LESS

28.2 OR
LESS

25.4 OR
LESS

23.7 OR
LESS

4.2 WORKOUT SETUP STEPS

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

The Manager's Custom Mode allows the club owner to customize the Climb Mill for the club.

1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the lower keypad. Manager Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

4) Press HOME to return to normal operation. note: If a setting has been changed, the unit and console power should be reset. Cycle the
power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

5.1 MANAGER MODE OVERVIEW

FIGURE A

CHAPTER 5: MANAGER MODE

13

12

5.2 MANAGER MODE - ABOUT TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Serial Number This option displays the serial number of the

platform and console. See Service Mode to
edit the serial numbers.

Cannot be modified.

Accumulated Distance Total distance on the unit since production. Cannot be modified.

Accumulated Time Total time on the unit since production. Cannot be modified.

Software Versions Software version. Cannot be modified.

Out of Order
Default: Off

This option allows the club to show the unit
"out of order" if an error is present.

On / Off

CSafe Model This option controls whether the console is

Fitlinxx compatible.

LMM / MMM / LAM

MANAGER MODE

About

CHAPTER 5: MANAGER MODE

5.3 MANAGER MODE - TIME TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Maximum Time
Default: 60 Minutes

This option allows the club to set the maximum
workout duration limits during peak and non peak
hours.

Maximum: 99 Minutes
Minimum: 5 Minutes

Default Time Default: 30 Minutes This option controls the default program time. Maxi: Max Time Min: 5 Minutes

Pause Time Default: 5 Minutes This option controls the default pause time. Max: 10 Min Min: 1 Minute

MANAGER MODE

Time

CHAPTER 5: MANAGER MODE

5.4 MANAGER MODE - CLIMB MILL TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Adjust Resistance Offset
Default: 0

This option allows the engineer to set the
resistance offset of SPM adjustment.

Maximum: -10 Min: 10

Default Demand Floor Default: 20 This option controls the default floor. Maximum: 200 Min: 15

Default Target Calories Default: 100 This option controls the default calories. Maximum: 5000 Min: 150

MANAGER MODE

Climb Mill

C7xe-03-C - If the unit has the LMM board, the CSafe
Model should be set for LMM.

C7xe-04-C - If the unit has the LA console (the
console cover back will have holes for ventilation), the
CSafe Model should be set for LAM.

C7xe-01-C or C7xe-02-C - If the unit has the old MMM
board, the CSafe Model should be set for MMM (even
if the MMM console is replaced).

15

14

5.5 MANAGER MODE - DEFAULTS TAB

FUNCTION & DEFAULTS DESCRIPTION MODIFIED

Default Level Default: 1 This option controls the default program level. Max: 1 Min: 20

Default Age Default: 30 This option controls the default user's age used in the target HR

calculations.

Max: 100 Min: 10

Default Weight
Default: 150 lbs / 68 kg

This option controls the default weight used in the calorie
calculations. Displayed in pounds or kilograms.

Max: 400 lbs / 182 kg
Min: 50 lbs / 22 kg

Default Height
Default: 68" / 173cm

This option controls the default height. Max: 49" / 101cm

Min: 90" / 228cm

Gender Default: Male Setting the user as Male or Female. Male or Female

Key Sound Default: Yes This option allows different sounds to be chosen for the keypad. Yes or No

MANAGER MODE

Defaults

CHAPTER 5: MANAGER MODE

5.6 MANAGER MODE - TV TAB

CHAPTER 5: MANAGER MODE

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Default Channel
Default: 3

This option controls the default TV channel
on start up.

Channels 1-999

Default Volume
Default: 5

This option controls the default TV volume
on start up.

Maximum: 17
Minimum: 1

Tuner Available Default: Yes This option controls the default TV function. Yes or No

Setup This option sets the TV tuner function. On / Off

Remote TV
Default: No

This option controls the remote TV function. ON or YES

Remote TV channel
Default: 1

This option controls the default remote TV
channel on start up.

Maximum: 37
Minimum: 1

Remote TV volume
Default: 15

This option controls the default remote TV
volume on start up.

Maximum: 15
Minimum: 1

MANAGER MODE

TV

17

16

5.7 MANAGER MODE - LANGUAGE TAB

MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Language Select default language. This option allows the user to select a flag for a

specific language.

Sets the language for the
console. Select between
English, Spanish, German,
French, Italian, Portuguese,
Finnish, Japanese, Swedish,
Dutch, Welsh, Turkish or
Polish.

CHAPTER 5: MANAGER MODE

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Asset Management
Default: Off

This option allows fitness clubs to collect workout
data to a PC.

On or Off

Virtual Active
Default: Off

This option controls the Virtual Active function.
note: Virtual Active only works in AC Plug In
Mode.

On or Off

E-Stop Default: On This option controls the E-Stop function. On or Off.

ENGINEERING MODE

Other

5.8 MANAGER MODE - OTHER TAB

6.1 ENGINEERING MODE OVERVIEW

The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Climb Mill.

1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower keypad. Engineering Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

4) Press HOME to return to normal operation. note: If a setting has been changed, the unit and console power should be reset. Cycle the
power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

FIGURE A

CHAPTER 6: ENGINEERING MODE

19

18

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

RPM Low Limit Charge:
Default: 10

This option controls the RPM low limit to iPod
charge.

Range: 0 - 255

RPM Low Limit Resistance
Default: 10

This option control the RPM low limit to show
resistance.

Range: 0 - 255

ENGINEERING MODE

Calibration

6.2 ENGINEERING MODE - CALIBRATION TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Statistics This option displays the workout history. N/A

6.3 ENGINEERING MODE - STATISTICS TAB

CHAPTER 6: ENGINEERING MODE

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Errors This option displays the error code

history.

N/A

6.4 ENGINEERING MODE - ERRORS TAB

6.5 ENGINEERING MODE - CLUBS TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Clubs
Default: MATRIX

This option allows the club to select a screen
header from a list.

N/A

CHAPTER 6: ENGINEERING MODE

21

20

6.6 ENGINEERING MODE - CLUB ID TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Club ID This option records the Club ID of

the fitness facility.

N/A

6.7 ENGINEERING MODE - CLIMB MILL TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Safety Threshold Default: 100 This option controls the safety threshold for the

E-Stop function.

Maximum: 500
Minimum: 4

Footplant test This option shows the footplate reaction value for

troubleshooting.

N/A

ENGINEERING MODE

Climb Mill

CHAPTER 6: ENGINEERING MODE

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Other Erp Time

Default: 0 minutes

If there is no use of the machine over a
period of time, the console LEDs will turn
off (go into ErP mode).

Maximum: 30 minutes
Minimum: 0

6.8 ENGINEERING MODE - OTHER TAB

CHAPTER 6: ENGINEERING MODE

23

22

The Service Mode allows an authorized service provider to test and store information on the Climb Mill.

1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Service Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

4) Press HOME to return to normal operation. note: If a setting has been changed, the unit and console power should be reset. Cycle the
power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

FIGURE A

7.1 SERVICE MODE OVERVIEW

CHAPTER 7: SERVICE MODE

FUNCTION & DEFAULTS DESCRIPTIONS

Machine Type: Climb Mill This option selects the current model.

Serial Number This option displays the serial number of the console and frame.

Accumulated Floors This option displays the accumulated workout floors since production.

Accumulated Time This option displays the accumulated workout time since production.

Show Service on Boot Factory Setting Only.

SERVICE MODE

Setup

7.2 SERVICE MODE - SETUP TAB

CHAPTER 7: SERVICE MODE

25

24

CHAPTER 7: SERVICE MODE

7.3 SERVICE MODE - TEST TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Keypad This option is for a keypad test. N/A

Touch Calibration This option allows for a touch calibration of the

console. Follow the cross mark and touch the
screen to catch. After 5 positions are tested, touch
the center of the screen to exit this test.

N/A

Keypad Type This option sets the keypad type for the console. Quick Start or No Quick Start or

LAM

Radio Test This option will test the radio signal for function. N/A

SERVICE MODE

Test

C7xe-04-C Keypad - New keypad -

C7xe-01--C or C7xe-02-C Keypad - Old
keypad - Includes Quick Start Key

C7xe-03--C Keypad - Old keypad - Does
NOT Includes Quick Start Key

SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS

Log This option allows the club to record key

components replacement history.

7.4 SERVICE MODE - LOG TAB

7.5 SERVICE MODE - DATE & TIME TAB

FUNCTION & DEFAULTS DESCRIPTIONS

Date & Time This option sets the current date and time of the

machine.

SERVICE MODE

CHAPTER 7: SERVICE MODE

27

26

8.1 ELECTRICAL DIAGRAMS

CHAPTER 8: TROUBLESHOOTING

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

29

28

P01 - DIGITAL COMMUNICATION WIRE

P13- SPEED SENSOR EXTENSION WIRE

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

P27 - HAND PULSE WIRES