Matrix C7XE-05 Service Manual

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C7XE-05 CLIMB MILL

SERVICE MANUAL

III

CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1 Read and Save These Instructions ............................................................................. 3

2.2 Electrical Requirements ............................................................................................. 4

2.3 Locating the Unit ......................................................................................................... 5

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1 Recommended Cleaning Tips .................................................................................... 6

3.2 Care and Maintenance Instructions ........................................................................... 7

3.3 Touchscreen Care & Cleaning .................................................................................... 8

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1 Console Description ................................................................................................... 9

4.2 Workout Setup Steps ................................................................................................. 10

CHAPTER 5: MANAGER MODE

5.1 Manager Mode Overview ............................................................................................ 11

5.2 Manager Mode - About Tab......................................................................................... 12

5.3 Manager Mode - Time Tab .......................................................................................... 13

5.4 Manager Mode - Climb Mill Tab .................................................................................. 13

5.5 Manager Mode - Defaults Tab..................................................................................... 14

5.6 Manager Mode - TV Tab ............................................................................................. 15

5.7 Manager Mode - Language Tab .................................................................................. 16

5.8 Manager Mode - Other Tab ......................................................................................... 16

CHAPTER 6: ENGINEERING MODE

6.1 Engineering Mode Overview ....................................................................................... 17

6.2 Engineering Mode - Calibration Tab............................................................................ 18

6.3 Engineering Mode - Statistics Tab .............................................................................. 18

6.4 Engineering Mode - Errors Tab ................................................................................... 19

6.5 Engineering Mode - Clubs Tab.................................................................................... 19

6.6 Engineering Mode - Club ID Tab ................................................................................. 20

6.7 Engineering Mode - Climb Mill Tab ............................................................................. 20

6.8 Engineering Mode - Other Tab .................................................................................... 21

CHAPTER 7: SERVICE MODE

7.1 Service Mode Overview .............................................................................................. 22

7.2 Service Mode - Setup Tab........................................................................................... 23

7.3 Service Mode - Test Tab ............................................................................................. 24

7.4 Service Mode - Log Tab .............................................................................................. 25

7.5 Service Mode - Date & Time Tab ................................................................................ 25

CHAPTER 8: TROUBLESHOOTING

8.1 Electrical Diagram ...................................................................................................... 26

8.2 LCB Error Indicators .................................................................................................. 33

8.3 Error Code Troubleshooting - 01AC ........................................................................... 35

8.4 Error Code Troubleshooting - 01AF ............................................................................ 36

8.5 Error Code Troubleshooting - 02A0 ........................................................................... 37

8.6 Error Code Troubleshooting - 02BE / 02BF ................................................................ 38

8.7 Error Code Troubleshooting - 02C0 ............................................................................ 39

8.8 Error Code Troubleshooting - 02C1 ............................................................................ 40

8.9 Error Code Troubleshooting - 02C2 ............................................................................ 41

8.10 Error Code Troubleshooting - 02C3 ............................................................................ 42

8.11 Troubleshooting - Error 03A5 / 03A6 .......................................................................... 43

8.12 Troubleshooting - Error 03A7 ...................................................................................... 44

8.13 Troubleshooting - Error 03A8 ...................................................................................... 45

8.14 Error Code Troubleshooting - 04A0 ............................................................................ 46

8.15 Error Code Troubleshooting - 04B0 ............................................................................ 47

8.16 Troubleshooting - No Power to the Console ............................................................... 48

8.17 Troubleshooting - Heart Rate Issues .......................................................................... 49

8.18 Troubleshooting - Toggle Issues ................................................................................. 52

8.19 TV Troubleshooting - Overview ................................................................................... 55

8.20 TV Troubleshooting - Picture Fuzzy or Unclear .......................................................... 56

8.21 TV Troubleshooting - TV Will Not Turn On ................................................................. 57

8.22 TV Troubleshooting - Entertainment Keypad Issues .................................................. 58

CHAPTER 9: PART REPLACEMENT GUIDE

9.1 Side Cover Replacement ........................................................................................... 59

9.2 Console Replacement ................................................................................................. 61

9.3 Console Overlay / Keypad Replacement .................................................................... 62

9.4 Front Shroud Replacement ......................................................................................... 64

9.5 Lower Control Board (LCB) Replacement .................................................................. 66

9.6 Upper Handlebar Replacement .................................................................................. 67

9.7 Lower Handlebar Replacement .................................................................................. 69

9.8 Handlebar Service ....................................................................................................... 70

9.9 Stair Replacement ....................................................................................................... 71

9.10 Drive Set Replacement ............................................................................................... 73

9.11 Chain Replacement ..................................................................................................... 75

9.12 Brake Replacement ..................................................................................................... 77

9.13 Fan Replacement ........................................................................................................ 78

9.14 ECB Belt Replacement ............................................................................................... 79

9.15 Drive Belt Replacement .............................................................................................. 80

9.16 ECB Replacement ....................................................................................................... 81

9.17 Speed Sensor Replacement ....................................................................................... 83

9.18 Control Zone Replacement ......................................................................................... 84

9.19 Proximity Sensor Replacement ................................................................................... 85

9.20 IR Sensor Replacement .............................................................................................. 86

9.21 Testing the Climb Mill .................................................................................................. 88

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.1 Climb Mill Specifications ............................................................................................ 89

10.2 Assembly Hardware .................................................................................................... 90

10.3 Climb Mill Assembly Steps ......................................................................................... 91

10.4 Stabilizing the Climb Mill ............................................................................................. 95

10.5 TV Programming Instructions ..................................................................................... 96

CHAPTER 11: SOFTWARE UPGRADE PROCEDURE

11.1 Software Upgrade Procedure for UCB ....................................................................... 101

11.2 Software Upgrade Procedure for LCB ........................................................................ 102

TABLE OF CONTENTS TABLE OF CONTENTS

1.1 SERIAL NUMBER LOCATION

CHAPTER 1: SERIAL NUMBER LOCATION

SERIAL NUMBER LOCATION

console serial number location

1.1 SERIAL NUMBER LOCATION - CONTINUED

CONSOLE SERIAL NUMBER LOCATION

CHAPTER 1: SERIAL NUMBER LOCATION

This Climb Mill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the MATRIX Climb Mill.

When using an electrical product, basic precautions should always be followed including the following:

• Anapplianceshouldneverbeleftunattendedwhen plugged in. Unplugtheunitfromtheoutlet whennotinuseandbefore puttingonortakingoffanyparts.

• Thisproductmustbeusedforitsintended purpose describedinthisservicemanual. Donot useother attachmentsthatarenotrecommendbythe manufacturer. Attachmentsmaycauseinjury.

• Topreventelectricalshock,neverdroporinsertanyobject intoanyopening.

• Donotremovethesidecovers.Serviceshouldonly bedone byanauthorizedservicetechnician.

• Neveroperatetheunitwiththeairopeningblocked.Keep theairopeningclean,freeoflint andhair.

• Neveroperatetheunitifithas adamagedcordorplug,if it

isnotworkingproperly,if ithasbeendamaged,orimmersed  inwater.

• Closesupervisionisnecessarywhentheunitis usedbyor nearchildrenordisablepersons.

• Donotuseoutdoors.

• Donotoperatewhereaerosol(spray)productsarebeing usedorwhenoxygenisbeingadministered.

• Donotusetheequipmentinanywayotherthan designedor intendedbythemanufacturer.Itisimperativethatall Matrix FitnessSystemsequipmentisusedproperlyto avoidinjury.

• Keephandsandfeetclearofmoving partsatalltimesto

 avoidinjury.

• Unsupervisedchildrenmustbekeptawayfrom thisequip

 ment.

• Donotwearlooseclothingwhileon theequipment.

*AtNOtimeshouldpets orchildrenundertheageof 14be  closertotheunitthan10feet. 

* AtNOtimeshouldchildrenunderthe ageof14usetheunit. 

* Childrenovertheageof14or disabledpersonsshouldnot

usetheunit withoutadultsupervision.

* Neveroperatetheunitifithas adamagedcordorplug,if it isnotworking properly,ifithasbeendroppedor damaged,or immersedinwater.Returnthe unittoaservicecenterfor  examinationandrepair.

* Todisconnect,turnallcontrolstotheoffposition, then removeplugfrom outlet.

* Donotremovetheconsolecoversunless instructedby CustomerTechSupport.Service shouldonlybedonebyan authorizedservicetechnician.

* Thisunitisnotequippedwitha freewheel.Stepspeed shouldbe reducedinacontrolledmanner.

* Heartratemonitoringsystemsmaybeinaccurate.

* Overexercisingmayresultinseriousinjury ordeath.

* Ifyoufeelfaint,stopexercisingimmediately.

CAUTION! Ifyouexperiencechestpains, nausea,dizziness,or shortnessofbreath,stopexercisingimmediatelyand consult yourphysicianbeforecontinuing.

CAUTION! Anychangesormodificationstothis equipment couldvoidtheproductwarranty.

2.1 READ AND SAVE THESE INSTRUCTIONS

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.2 ELECTRICAL REQUIREMENTS

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.3 LOCATING THE UNIT

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

DEDICATED CIRCUIT AND ELECTRICAL INFO

A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

ELECTRICAL REQUIREMENTS

For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC article 21021 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.

The 3x, 5x and 7xe

Climbmills are designed to be self-powered and do not require an external power supply source to operate. Without an

external power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will increase the time needed for start-up. An external power supply will ensure power is provided to the console at all times and is recommended when add-on accessories are used.

For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial cable with ‘F Type’ compression fittings on each end will need to be connected to the cardio unit and the video source. Additional power requirements are not needed for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.

NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!

110 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 110 V Climbmills require the use of a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a NEMA 5-15R and have the same configuration as the plug. No adapter should be used with this product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit. Matrix daisy-chain cord adapters are sold separately.

220 V UNITS

All Matrix 3x, 5x, 7xe and 7xi 220 V Climbmills require the use of a 216-250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a NEMA 6-15R and have the same configuration as the plug. No adapter should be used with this product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit. Matrix daisy-chain cord adapters are sold separately.

North American power cord plugs shown.

Depending on your country, the plug type may vary.

GROUNDING INSTRUCTIONS

The unit must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.

ADDITIONAL ELECTRICAL INFO

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the maximum number of units running off of it. If the distance from the circuit breaker box to each outlet, is 100 ft (30.5 m) or less, then 12 gauge wire should be used. For distances greater than 100 ft (30.5 m) from the circuit breaker box to the outlet, a 10 gauge wire should be used.

ENERGY SAVING / LOW-POW ER MODE

All units are configured with the ability to enter into an energy saving / low-power mode when the unit has not been in use for a specified period of time. Additional time may be required to fully reactivate this unit once it has entered the low-power mode. This energy saving feature may be

enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode.

LOCATION OF THE UNIT

Place the unit on a level surface and away from direct sun light. The intense UV light can cause discoloration of plastics. Locate in an area with cool temperatures and low humidity. Leave a clear zone behind the unit of at least 24". This zone must be clear of any obstruction and allow the user a clear exit path from the unit. Do not place the unit in any area that will block the openings or vents. The unit should not be used in a garage or covered patio.

LEVELING THE UNIT

Locate a level, stable surface to position the equipment. The equipment has levelers located below the bottom step. To access the levelers, remove the end caps (C3X) or CONTROL ZONE (C5X, C7XE and C7XI). CAUTION: There is an electrical plug located under the CONTROL ZONE and will need to be unplugged before the cover can be completely removed. Use an allen wrench to level the unit. Once stable, replace parts as they were removed.

HEIGHT REQUIREMENTS

The Climb Mill adds 30" - 38" (76 - 96cm) to a user's height. For example, a 6' (183cm) tall user will be 7'8" (234.4cm - 254.4cm) off the floor. Total height of the user on the Climb Mill should not exceed 9'10" (300 cm), which means that users taller than 6'8" (204cm) should not use this equipment.

AUTO STOP SENSOR

CONTROL ZONE (C5X, C7XE, C7XI)

3.1 RECOMMENDED CLEANING TIPS

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.2 CARE AND MAINTENANCE INSTRUCTION

CHAPTER 3: PREVENTATIVE MAINTENANCE

FIGURE A

FIGURE B

In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly

scheduled cleaning.

YOU WILL NEED:

- Mild dish soap and water mixture in a spray bottle (10:1 water to soap ratio).

- Lint free 100% cotton cleaning cloths or Micro fiber cleaning cloths.

- Vacuum / Shop Vac with extendable hose and soft brush attachment.

- iPod corrosion blocker - Available from Matrix (part # ZMS4001374).

- Super Lube Multi Purpose Synthetic Lubricant with Syncolon® (PTFE) Aerosol - www.super-lube.com/sythetic-aerosol-spray-ezp-46.html.

- Corrosion Block (available from Matrix - part # ZMS4001374).

- LCD / LED or computer screen cleaner.

DAILY or as needed:

1. Empty the dust tray under the stairs and under the unit (Figure A). If you need to move the unit, unplug it first.

WEEKLY:

1. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire frame including the stairs so it is free of dust, dirt, and sweat.

2. With a clean dry 100% lint free cloth and water / soap mixture, wipe down the entire console area including the hand grips and hand rails.

MONTHLY:

1. Vacuum under and around the Climb Mill If you need to move the unit, unplug it first. Make sure to reset the casters after moving the unit back into position to stabilize the unit.

2. Apply corrosion block to the metal part of the iPod cable.

3. Use a computer screen cleaner or LCD / LED screen cleaner on the touch screen portion of the console (see Section 3.3).

QUARTERLY:

1. Remove the side access panels and vacuum out the inside of the unit (Figure B).

2. Unplug the Climbmill and clean the AUTO STOP SENSORS (located under the bottom step) / Control Zone sensor with a cotton swab and rubbing alcohol.

In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a check list to sign off each time service is completed for a specific machine. Some basic tools and supplies will be necessary to perform these tasks which include (but may not be limited to):

* Metric Allen wrenches * #2 Phillips head screwdriver * Adjustable wrench * Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product

You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the latest version will always be available on the Matrix website, www.matrixfitness.com

DAILY MAINTENANCE ITEMS

1. Attempt to wobble the unit from side to side and front to back. Level the unit if needed (See Section 10.4).

QUARTERLY MAINTENANCE ITEMS

1. Check all connecting joint areas for tightness of fastened assemblies.

2. Remove the maintenance cover and check the fans for function. Also clean and remove any debris from the digital speed sensor.

3. Remove the maintenance cover and check the chains for damage, alignment and proper tension.

4. On units with a Control Zone, check to ensure the CZ is working properly by walking on the unit, then stepping on the CZ. The unit should stop similar to an emergency stop on a treadmill.

5. Unplug the Climbmill and clean the AUTO STOP SENSORS (located under the bottom step) / Control Zone sensor with a cotton swab and rubbing alcohol.

6. For 7xe consoles, enter service mode and select ‘test’. Select ‘touch calibration’and then select ‘start’. Follow the on-screen prompts and touch the screen where indicated.

AUTO STOP

SENSORS

3.3 TOUCH SCREEN CARE & CLEANING

CHAPTER 3: PREVENTATIVE MAINTENANCE

4.1 CONSOLE DESCRIPTION

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

The C7xe has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of the interface is highly encouraged. The information explaining how to program for various workouts will give an explanation about the contents of each screen.

Go: One touch Start.

stoP: Ends workout and shows workout summary data.

cool DoWn

(displayed on-screen during workout): Puts unit into Cool Down mode. Cool Down time is dependent on the length of the workout.

Workouts 19 minutes and shorter will have a cool down length of 2 minutes. Workouts 20 minutes and longer will have a cool down length of 5 minutes.

C7XE ENTERTAINMENT ZONE

iPOD®: Will take the user directly to the iPod screen to allow for iPod control and play list selection.

Volume uP / DoWn: Adjusts the volume output through the headphone jack of the integrated console TV or iPod output.

NUMBERKEYPAD: Allows for easy TV channel selections.

cHannel uP / DoWn: Allows for channel selection.

DISPLAYMODE: Allows user to cycle through console display options, iPod, TV, or profile display.

last cHannel: Allows the user to cycle between the current channel and the previous channel viewed.

cc/mute:

Mutes sound and turns closed captioning on or off.

TOUCH SCREEN CARE AND CLEANING

* The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a clean dry 100% lint free cloth and water / soap mixture or a computer or LCD / LED screen cleaner.

* It is very important to avoid using any other chemical on the touch screen.

* Always dampen the cloth and clean the screen. Do not spray the water / soap mixture on the screen itself, the drips can seep into the display or stain the bezel.

* After cleaning, make sure the surface is dry. There should not be any left over solvent to seep into the display.

* It is very important to handle the touch screen with care. Do not use excessive force when cleaning.

* Do not use any sharp materials to clean the touch screen surfaces.

* Do not use high pressure air, water, or steam to clean the touch screen surface.

To set up a workout, press the touch screen over the program you would

like to use and then follow the prompts to begin your workout.

Go - Press to immediately begin a workout. Workout, resistance level,

and time will automatically go to default settings. All energy expenditure values will be calculated using the default weight measurement.

manual - Manual allows the user to input more information while

defining their own workout. Calorie expenditure will be more accurate when inputting information in Manual than by pressing GO.

rollinG Hills - The Rolling Hills program is a level based

program that automatically adjusts the resistance level to simulate real terrain.

interVals - The Intervals program is a level based program that

automatically adjusts the resistance of the machine from low to high intensity settings at regular intervals to burn calories.

Goal traininG - The Goal Training program is designed to help

users burn a target number of calories.

calorie traininG - The Calorie Training program is designed

to help users burn a target number of calories.

constant Watts - The Constant Watts program allows

you to vary your cadence or SPM and the machine's resistance will adjust according to your selected goal. The quicker you step, the less resistance for the goal selected.

Fat burn - The Fat Burn program is a level based workout that is

designed to help users burn fat through various resistance changes.

tarGet Heart rate - The Matrix Climb Mill comes with

standard digital contact heart rate sensors and are POLAR telemetry compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the Climb Mill will automatically adjust the level based upon the user's heart rate. The heart rate zone is calculated using the following equation: (220-Age)*% = target heart rate zone. The user must wear a POLAR telemetric strap or continually hold onto the contact heart rate grips for this workout.

Locate the metal sensors on the handlebars of the Climb Mill. Notice that there are two separate pieces of metal on each grip. You must be making contact with both pieces of each grip to get an accurate heart rate reading. You can grab these sensors in any program to view your current heart rate.

FITNESSTEST(WFI) - The WFI (Wellness Fitness Initiative)

protocol is a test used by firefighters in a series of intervals lasting a maximum of 16 minutes, where the speed is increased every minute until the Target Heart Rate is exceeded for 15 seconds. When the test is complete, the display provides a summary of V)2max, Highest SPM, Elapsed Time, and Target Heart Rate. The test requires constant monitoring of the user's heart rate, so the use of a telemetric heart rate strap is highly recommended.

FITNESSTEST(SUBMAXIMAL)- The Submaximal test

measures cardiovascular fitness and provides an estimated Sub-maximal VO2 max result. This assessment is a 4 stage test lasting 3-5 minutes where the speed is increased until your Heart Rate is between 115 - 150 bpm for 2 of the stages. When the test is complete, a Fitness Rating is displayed as High, Good, Average, Fair, or Low along with your age and VO2 max. The test requires constant monitoring of the user's heart rate, so the use of a telemetric heart rate strap is highly recommended.

FITNESS RATING NORMS (V02 MAX)

AGE 20-29 30-39 40-49 50-59 60+

MEN

HIGH 51.4+ 50.4+ 48.2+ 45.3 42.5+

GOOD 51.3-46.8 50.3-44.6 48.1-41.8 45.2-38.5 42.4-35.3

AVERAGE 46.7-42.5 44.5-41.0 41.7-38.1 38.4-35.2 35.2-31.8

FAIR 42.4-39.5 40.9-37.4 38.0-35.1 35.1-32.3 31.7-28.7

LOW 39.4 OR

LESS

37.3 OR LESS

35.0 OR LESS

32.2 OR LESS

28.6 OR LESS

WOMEN

HIGH 44.2+ 41.0+ 39.5+ 35.2+ 35.2

GOOD 44.1-38.1 40.9-36.7 39.4-33.8 35.1-30.9 35.1-29.4

AVERAGE 38.0-35.2 36.6-33.8 33.7-30.9 30.8-28.2 29.3-25.8

FAIR 35.1-32.3 33.7-30.5 30.8-28.3 28.1-25.5 25.7-23.8

LOW 32.2 OR

LESS

30.4 OR LESS

28.2 OR LESS

25.4 OR LESS

23.7 OR LESS

4.2 WORKOUT SETUP STEPS

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

The Manager's Custom Mode allows the club owner to customize the Climb Mill for the club.

1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the lower keypad. Manager Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

4) Press HOME to return to normal operation. note: If a setting has been changed, the unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

5.1 MANAGER MODE OVERVIEW

FIGURE A

CHAPTER 5: MANAGER MODE

5.2 MANAGER MODE - ABOUT TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Serial Number This option displays the serial number of the

platform and console. See Service Mode to edit the serial numbers.

Cannot be modified.

Accumulated Distance Total distance on the unit since production. Cannot be modified.

Accumulated Time Total time on the unit since production. Cannot be modified.

Software Versions Software version. Cannot be modified.

Out of Order Default: Off

This option allows the club to show the unit "out of order" if an error is present.

On / Off

CSafe Model This option controls whether the console is

Fitlinxx compatible.

LMM / MMM / LAM

MANAGER MODE

About

CHAPTER 5: MANAGER MODE

5.3 MANAGER MODE - TIME TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Maximum Time Default: 60 Minutes

This option allows the club to set the maximum workout duration limits during peak and non peak hours.

Maximum: 99 Minutes Minimum: 5 Minutes

Default Time Default: 30 Minutes This option controls the default program time. Maxi: Max Time Min: 5 Minutes

Pause Time Default: 5 Minutes This option controls the default pause time. Max: 10 Min Min: 1 Minute

MANAGER MODE

Time

CHAPTER 5: MANAGER MODE

5.4 MANAGER MODE - CLIMB MILL TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Adjust Resistance Offset Default: 0

This option allows the engineer to set the resistance offset of SPM adjustment.

Maximum: -10 Min: 10

Default Demand Floor Default: 20 This option controls the default floor. Maximum: 200 Min: 15

Default Target Calories Default: 100 This option controls the default calories. Maximum: 5000 Min: 150

MANAGER MODE

Climb Mill

C7xe-03-C - If the unit has the LMM board, the CSafe Model should be set for LMM.

C7xe-04-C - If the unit has the LA console (the console cover back will have holes for ventilation), the CSafe Model should be set for LAM.

C7xe-01-C or C7xe-02-C - If the unit has the old MMM board, the CSafe Model should be set for MMM (even if the MMM console is replaced).

5.5 MANAGER MODE - DEFAULTS TAB

FUNCTION & DEFAULTS DESCRIPTION MODIFIED

Default Level Default: 1 This option controls the default program level. Max: 1 Min: 20

Default Age Default: 30 This option controls the default user's age used in the target HR

calculations.

Max: 100 Min: 10

Default Weight Default: 150 lbs / 68 kg

This option controls the default weight used in the calorie calculations. Displayed in pounds or kilograms.

Max: 400 lbs / 182 kg Min: 50 lbs / 22 kg

Default Height Default: 68" / 173cm

This option controls the default height. Max: 49" / 101cm

Min: 90" / 228cm

Gender Default: Male Setting the user as Male or Female. Male or Female

Key Sound Default: Yes This option allows different sounds to be chosen for the keypad. Yes or No

MANAGER MODE

Defaults

CHAPTER 5: MANAGER MODE

5.6 MANAGER MODE - TV TAB

CHAPTER 5: MANAGER MODE

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Default Channel Default: 3

This option controls the default TV channel on start up.

Channels 1-999

Default Volume Default: 5

This option controls the default TV volume on start up.

Maximum: 17 Minimum: 1

Tuner Available Default: Yes This option controls the default TV function. Yes or No

Setup This option sets the TV tuner function. On / Off

Remote TV Default: No

This option controls the remote TV function. ON or YES

Remote TV channel Default: 1

This option controls the default remote TV channel on start up.

Maximum: 37 Minimum: 1

Remote TV volume Default: 15

This option controls the default remote TV volume on start up.

Maximum: 15 Minimum: 1

MANAGER MODE

5.7 MANAGER MODE - LANGUAGE TAB

MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Language Select default language. This option allows the user to select a flag for a

specific language.

Sets the language for the console. Select between English, Spanish, German, French, Italian, Portuguese, Finnish, Japanese, Swedish, Dutch, Welsh, Turkish or Polish.

CHAPTER 5: MANAGER MODE

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Asset Management Default: Off

This option allows fitness clubs to collect workout data to a PC.

On or Off

Virtual Active Default: Off

This option controls the Virtual Active function. note: Virtual Active only works in AC Plug In Mode.

On or Off

E-Stop Default: On This option controls the E-Stop function. On or Off.

ENGINEERING MODE

Other

5.8 MANAGER MODE - OTHER TAB

6.1 ENGINEERING MODE OVERVIEW

The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Climb Mill.

1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower keypad. Engineering Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

FIGURE A

CHAPTER 6: ENGINEERING MODE

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

RPM Low Limit Charge: Default: 10

This option controls the RPM low limit to iPod charge.

Range: 0 - 255

RPM Low Limit Resistance Default: 10

This option control the RPM low limit to show resistance.

Range: 0 - 255

ENGINEERING MODE

Calibration

6.2 ENGINEERING MODE - CALIBRATION TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Statistics This option displays the workout history. N/A

6.3 ENGINEERING MODE - STATISTICS TAB

CHAPTER 6: ENGINEERING MODE

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Errors This option displays the error code

history.

N/A

6.4 ENGINEERING MODE - ERRORS TAB

6.5 ENGINEERING MODE - CLUBS TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Clubs Default: MATRIX

This option allows the club to select a screen header from a list.

N/A

CHAPTER 6: ENGINEERING MODE

6.6 ENGINEERING MODE - CLUB ID TAB

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Club ID This option records the Club ID of

the fitness facility.

N/A

6.7 ENGINEERING MODE - CLIMB MILL TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Safety Threshold Default: 100 This option controls the safety threshold for the

E-Stop function.

Maximum: 500 Minimum: 4

Footplant test This option shows the footplate reaction value for

troubleshooting.

N/A

ENGINEERING MODE

Climb Mill

CHAPTER 6: ENGINEERING MODE

ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Other Erp Time

Default: 0 minutes

If there is no use of the machine over a period of time, the console LEDs will turn off (go into ErP mode).

Maximum: 30 minutes Minimum: 0

6.8 ENGINEERING MODE - OTHER TAB

CHAPTER 6: ENGINEERING MODE

The Service Mode allows an authorized service provider to test and store information on the Climb Mill.

1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Service Mode will appear on the display (Figure A).

2) Follow the prompts to change the desired setting.

3) Press the ENTER key once the desired setting is correct to save.

FIGURE A

7.1 SERVICE MODE OVERVIEW

CHAPTER 7: SERVICE MODE

FUNCTION & DEFAULTS DESCRIPTIONS

Machine Type: Climb Mill This option selects the current model.

Serial Number This option displays the serial number of the console and frame.

Accumulated Floors This option displays the accumulated workout floors since production.

Accumulated Time This option displays the accumulated workout time since production.

Show Service on Boot Factory Setting Only.

SERVICE MODE

Setup

7.2 SERVICE MODE - SETUP TAB

CHAPTER 7: SERVICE MODE

7.3 SERVICE MODE - TEST TAB

FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED

Keypad This option is for a keypad test. N/A

Touch Calibration This option allows for a touch calibration of the

console. Follow the cross mark and touch the screen to catch. After 5 positions are tested, touch the center of the screen to exit this test.

N/A

Keypad Type This option sets the keypad type for the console. Quick Start or No Quick Start or

LAM

Radio Test This option will test the radio signal for function. N/A

SERVICE MODE

Test

C7xe-04-C Keypad - New keypad -

C7xe-01--C or C7xe-02-C Keypad - Old keypad - Includes Quick Start Key

C7xe-03--C Keypad - Old keypad - Does NOT Includes Quick Start Key

SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS

Log This option allows the club to record key

components replacement history.

7.4 SERVICE MODE - LOG TAB

7.5 SERVICE MODE - DATE & TIME TAB

FUNCTION & DEFAULTS DESCRIPTIONS

Date & Time This option sets the current date and time of the

machine.

SERVICE MODE

CHAPTER 7: SERVICE MODE

8.1 ELECTRICAL DIAGRAMS

CHAPTER 8: TROUBLESHOOTING

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

P01 - DIGITAL COMMUNICATION WIRE

P13- SPEED SENSOR EXTENSION WIRE

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

P27 - HAND PULSE WIRES

P31 - PROXIMITY SENSOR WIRE

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

P04 - ECB LOAD WIRE

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

P19 - POWER SENSOR WIRE

P18 - CONTROL ZONE SENSOR WIRE

8.1 ELECTRICAL DIAGRAMS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

G18 - H/P CONNECT WIRE

P51 - IR SENSOR WIRE

8.2 LCB ERROR INDICATORS

CHAPTER 8: TROUBLESHOOTING

8.2 LCB ERROR INDICATORS - CONTINUED

CHAPTER 8: TROUBLESHOOTING

LED STATUS DESCRIPTION

LED1 LCB status (blinking: OK).

LED2 Start or Stop( bright: start )

LED3 Safety stop ( bright: action )

LED4 Safety Key action status ( bright: trigger )

LED5 LCB Error status

LED6 UCB and LCB connection status (blinking: OK)

Status LED

---------------------------------------------------------------------------------Firmware definition-----------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Hardware definition-----------------------------------------------------------------------------------

LED STATUS DESCRIPTION

LED7 MCU power lamp

LED8 Electro-magnet device 2 PWM lamp

LED9 Electro-magnet device 2 fan lamp

LED10 Electro-magnet device 1 PWM lamp

LED11 Electro-magnet device 1 fan lamp

LED12 DC brake release lamp

LED13 DC 26V lamp

D12 Safety switch power lamp

D35 RPM lamp

D8 Positioning sensor lamp

D15 DC 12V lamp

8.3 ERROR CODE TROUBLESHOOTING - 01AC

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 01AC

1) SYMPTOM:

a. 01AC - Electro magnet (ECB) over current.

2) SOLUTION:

a. On standby mode, measure the resistance on ECB1 and ECB2. Please check the ECB extension cable connection at the LCB (pins 1 & 3 for ECB1, pins 2 & 4 for ECB2), there should be between 12.8 ~ 14.2 ohms. (Figure A)

- If the ECB resistance is out of the range, replace the ECB.

- If the ECB resistance is within the range, replace the LCB. b. Check the gap of ECB1 and ECB2. There should be a gap of .5mm between the ECB and the flywheel.

- Adjust the gap as shown in Section 9.16.

FIGURE A

8.4 ERROR CODE TROUBLESHOOTING - 01AF

CHAPTER 8: TROUBLESHOOTING

FIGURE A

ERROR CODE 01AF

1) SYMPTOM:

a. 01AF - Electro magnet (ECB) disconnected.

2) SOLUTION:

a. Check the connection of the ECB extension cable from the LCB to the ECB (Figure A). b. Check to see if LED8 and LED10 on the LCB have a brief light for 3 second when you power on machine.

- If LED8 and LED10 do not have a brief light, replace the LCB.

- If LED8 and LED10 do have a brief light, check the ECB extension cable connection at the LCB (pins 1 & 3 for ECB1, pins 2 & 4 for ECB2), there should be between 12.8 ~ 14.2 ohms. (Figure B)

- If the ECB resistance is out of the range, replace the ECB.

- If the ECB resistance is within the range, replace the LCB. b. Check the gap of ECB1 and ECB2 (Figure B). There should be a gap of .5mm between the ECB and the flywheel.

- Adjust the gap as shown in Section 9.16.

FIGURE B

CHAPTER 8: TROUBLESHOOTING

8.5 ERROR CODE TROUBLESHOOTING - 02A0

ERROR CODE 02A0

1) SYMPTOM:

a. 02A0 - Encoder error. b. The unit is in PAUSE Mode at all times.

2) SOLUTION:

a. Check the connection of the speed sensor cable from the LCB to the speed sensor. b. Check to see if LED D35 on the LCB is on when the brake is turned to the left release position (Figure A). If LED D35 is off, move the stairs about 3 stairs and check to see if LED D35 is flashing.

- If not, replace the speed sensor.

- If yes, adjust the speed sensor position and clean the speed sensor of any debris (Figures B), then re-test.

FIGURE BFIGURE A

8.6 ERROR CODE TROUBLESHOOTING - 02BE / 02BF

ERROR CODE 02BE / 02BF

1) SYMPTOM:

a. 02BE - DC brake error (If movement is detected when the brake is in stop mode). b. 02BF - DC brake error (The brakes current is over 1A for a continuous 3 sec.).

2) SOLUTION:

a. Check the power extend wire connection between the brake and LCB for any damage (Figures A & B). b. Check to see if the stairs will move when you are in the stop position. If yes, replace the brake.

CHAPTER 8: TROUBLESHOOTING

FIGURE BFIGURE A

8.7 ERROR CODE TROUBLESHOOTING - 02CO

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 02C0

1) SYMPTOM:

a. 02C0 - DC brake in manual mode.

2) SOLUTION:

a. Check if the DC brake is in the “ Right “ lock position (Figure A). Release the brake (move to the left) if in lock position. b. Replace the brake.

FIGURE A

8.8 ERROR CODE TROUBLESHOOTING - 02C1

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 02C1

1) SYMPTOM:

a. 02C1 -Speed tracking error (the speed tracking is off by at least 10 rpms for a continuous 20 sec).

2) SOLUTION:

a. Adjust the speed sensor position and clean the speed sensor of any debris (Figure A). b. Check the ECB extension cable connection at the LCB (pins 1 & 3 for ECB1, pins 2 & 4 for ECB2), there should be between 12.8 ~ 14.2 ohms, check which ECB is outside the range and replace it (Figure B).

FIGURE A FIGURE B

8.9 ERROR CODE TROUBLESHOOTING - 02C2

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 02C2 (Control Zone 3 IR sensors error)

1) SYMPTOM:

a. The control zone 3 IR sensors are no communication or disconnected over 3 seconds. b. Once power on, the control zone 3 IR sensors are no power or hidden over 3 seconds. c. After power on, the control zone 3 IR sensors are no power or hidden over 4 hours.

2) SOLUTION:

a. Check if there's something in the control zone 3 IR sensors. b. Check the connection of the control zone extension cable from the LCB to the control zone 3 IR sensors (Figure A & B). c. Check if LED1 on the receiver board is flashing (Figure C).

- If yes, measure if the control zone extension cable (white wire- pin2) from the LCB to receiver board of control zone is good (Figure A & B). Replace it if the cable is defective.

- If not, go to next step to verify. d. Check if D12 on the LCB is light (Figure D).

- If not, replace the LCB.

- If yes, go to next step to verify. e. Check LED1 status on the receiver board (control zone).

- If LED1 is light, replace the transmission board.

- If LED1 is off, replace the receiver board.

FIGURE A FIGURE B

FIGURE C FIGURE D

CHAPTER 8: TROUBLESHOOTING

8.11 TROUBLESHOOTING - ERROR 03A5 / 03A6

ERROR CODE 03A5 / 03A6

1) SYMPTOM:

03A5 - After program start, GUI can't load program. 03A6 - After GUI load program, the program can't be started.

2) SOLUTION:

1) Using USB disk to update the latest GUI.

2) If the error still happened after update, replacement LMM board.

8.10 ERROR CODE TROUBLESHOOTING - 02C3

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 02C3 (Frame IR sensors error)

1) SYMPTOM:

a. The frame IR sensors are no communication or disconnected over 3 seconds. b. Once power on, the frame IR sensors are no power or hidden over 3 seconds. c. After power on, the frame IR sensors are no power or hidden over 4 hours.

2) SOLUTION:

a. Check if there's something in the control zone 3 IR sensors. (Figure A). b. Check the connection of the frame IR cable from the LCB to the frame IR sensors (Figure B). c. Check if LED1 on the small transfer board is flashing (Figure C).

- If not, replace the small transfer board.

- If yes, replace the frame IR cables (transmission & receiver).

FIGURE A FIGURE B

FIGURE C

CHAPTER 8: TROUBLESHOOTING

8.12 TROUBLESHOOTING - ERROR 03A7

ERROR CODE 03A7

1) SYMPTOM:

03A7 – Can not load video in Virtual Active program.

2) SOLUTION:

1) Please remove the SD card from VA board and plug in again.

2) If the error still happened, check the SD card inside have data.

--If yes, replace the VA board.

--If no, replace the SD card.

FIGURE A

CHAPTER 8: TROUBLESHOOTING

8.13 TROUBLESHOOTING - ERROR 03A8

ERROR CODE 03A8

1) SYMPTOM:

03A8 - Machine type setting is not matched to LCB or MCB.

2) SOLUTION:

1) Check if the console machine type is matched with the correct frame.

8.14 ERROR CODE TROUBLESHOOTING - 04A0

CHAPTER 8: TROUBLESHOOTING

ERROR CODE 04A0

1) SYMPTOM:

a. 04A0 - UCB has no communication or is disconnected.

2) SOLUTION:

a. Check the console cable connections at the LCB and UCB (Figure A & B). b. Replace the console cable. c. Replace the UCB.

FIGURE BFIGURE A

8.15 ERROR CODE TROUBLESHOOTING - 04B0

CHAPTER 8: TROUBLESHOOTING

ERROR CODES 04B0

1) SYMPTOM:

a. 04B0 - LCB no communication response for over 3 seconds. .

2) SOLUTION:

a. Check the console cable connections at the LCB and UCB (Figure A & B). b. Replace the console cable. c. Replace the LCB.

FIGURE A FIGURE B

8.16 TROUBLESHOOTING - NO POWER TO THE CONSOLE

CHAPTER 8: TROUBLESHOOTING

NO POWER TO THE CONSOLE

1) SYMPTOM:

a. The incoming power is not correct. b. UCB damage. c. Console cable damage. d. LCB damage.

2) SOLUTION:

a. Verify that the outlet is outputting the correct voltage based on local standards (110V - 220V). Try a known good outlet if any problems are present. b. Remove the console and use a multi-meter to check DC voltage across pins 1 and 8 of the console cable. There should be 12V present.

- If there is 12V present, check the switch on the UCB. It should be pointed towards the right and LED 1 should be lit (Figure A).

- If LED D18 is not lit, replace the console. c & d. Check if LED D15 on the LCB is lit (Figure B).

- If LED D15 is lit, replace the console cable.

- If LED D15 is not lit, or does not light after replacing the console cable, replace the LCB.

FIGURE BFIGURE A

8.17 TROUBLESHOOTING - HEART RATE ISSUES

HEART RATE ISSUES

1) SYMPTOM:

a. No heart rate. b. Erratic or consistently high heart rate.

2) SOLUTION:

a. With a multi-meter set for DC Voltage, place one prong of the multi-meter on each of the heart rate plates on the handlebar (Figure A). A correctly connected HR grip will have a DC Voltage reading of between .5 and 2.0VAC. Repeat this step on both HR grips. If this reading is correct, skip to Step b. If not continue with Step a.

- Remove the screws holding the 2 halves of the HR grip together (Figure B).

- Check the connection of the heart rate grip wiring to the grips (Figure C). Replace the HR grips if any damage is seen to the plates.

- Loosen the 6 handlebar screws on each side of the unit (Figure D).

CHAPTER 8: TROUBLESHOOTING

FIGURE A

FIGURE DFIGURE C

FIGURE B

CHAPTER 8: TROUBLESHOOTING

8.17 TROUBLESHOOTING - HEART RATE ISSUES - CONTINUED

- Remove the 2 screws going into the handlebar connection frame from the bottom (Figure E).

- Remove the 3 screws going into the handlebar connection frame from the top (Figure F).

- Pull the handlebars out of the handlebar connection frame, and disconnect the HR wiring on each side (Figure G).

- Remove the handlebar connection frame from the unit (Figure H).

- Perform a continuity test on the wiring going from the HR grip to the handlebar connection frame. With a multi-meter set for ohms, place one prong on the HR grip wiring coming out of the handlebar (Figure I) and one prong on the HR plate. The HR wiring is red, black, and white (match red with red and white with white). For example, the red wire on the left HR grip wiring should correspond with the left top plate. An ohm reading of less than 1 should be expected. If this reading is higher than 1, or if there is not a reading, replace this section of the HR grip wiring.

- Repeat the previous step with the opposite side HR grip wiring (Figure J).

FIGURE FFIGURE E

FIGURE JFIGURE I

FIGURE HFIGURE G

8.17 TROUBLESHOOTING - HEART RATE ISSUES - CONTINUED

CHAPTER 8: TROUBLESHOOTING

- Remove the console and perform a continuity test on the wiring going from the handlebar connection frame to the console. With a multi-meter set for ohms, place one prong on the HR grip wiring coming out of the console mast (Figure K) and one prong on the wiring that connects to the handlebar wiring (Figure L - match red with red and white with white). An ohm reading of less than 1 should be expected. If this reading is higher than 1 or if there is not a reading, replace this section of HR grip wiring.

b. If your problem is not with the HR grips, a continuity check should be performed on the unit to verify that the console is properly grounded (see Service Bulletin – Continuity Test on Matrix Climb Mills).

- Once the console grounding has been verified, the heart rate board ground wire should be verified.

- Remove the 6 screws holding the console back to the front (Figure M).

- Check to make sure that the HR board ground wire is plugged into the console ground wire that plugs into the ground wire run down the console mast. Retest for HR if not properly connected.

- Remove the 2 screws holding the HR board to the console frame.

- With your multi-meter set for ohms, place one prong of your multi meter on the ground wire coming from the HR board (Figure N) and the other on the console ground wire that comes out of the console and plugs into the ground wire going down the console mast. An ohm reading of less than 1 should be expected. If this is higher than 1 or if there is not a reading, replace the HR board ground wire.

- If no problems were found using the troubleshooting above, replace the HR board.

- If the HR board does not solve the issue, replace the console.

FIGURE LFIGURE K

FIGURE NFIGURE M

CHAPTER 8: TROUBLESHOOTING

8.18 TROUBLESHOOTING - TOGGLE ISSUES

TOGGLE ISSUES

1) SYMPTOM:

a. No response on the grip toggles b. The console beeps when the toggles are pressed, but no change on console.

2) SOLUTION:

a. Remove the screws holding the 2 halves of the HR grip together (Figure A).

- Check the connection of the toggle wiring to the toggle keypad (Figure B). note: There should be a red dot on both the toggle harness and the grip wiring indicating the correct way to plug in the toggles (the red dots should be on the same side of the connector).

- Place a screwdriver or other metal object between pins 1 & 2 and 2 & 3 on the grip wiring (Figure C). The console should beep when these wires are bridged. If the console beeps, replace the toggles. If the console does not beep, continue with the steps below.

- Loosen the 6 handlebar screws on each side of the unit (Figure D).

FIGURE A FIGURE B

FIGURE DFIGURE C

- Remove the 2 screws going into the handlebar connection frame from the bottom (Figure E).

- Remove the 3 screws going into the handlebar connection frame from the top (Figure F).

- Pull the handlebars out of the handlebar connection frame, and disconnect the grip wiring on each side (Figure G).

- Remove the handlebar connection frame from the unit (Figure H).

- Perform a continuity test on the wiring going from the toggle to the handlebar connection frame. With a multi-meter set for ohms, place one prong on the toggle wiring coming out of the handlebar (Figure I) and one prong on the wire on the toggle connector (the toggle wires are yellow, blue, and green - match similar colors). An ohm reading of less than 1 should be expected. If this reading is higher than 1, or if there is not a reading, replace this section of the grip wiring.

- Repeat the previous step with the opposite side grip wiring (Figure J).

FIGURE FFIGURE E

FIGURE JFIGURE I

FIGURE HFIGURE G

8.18 TROUBLESHOOTING - TOGGLE ISSUES - CONTINUED

CHAPTER 8: TROUBLESHOOTING

8.18 TROUBLESHOOTING - TOGGLE ISSUES - CONTINUED

- Remove the console and perform a continuity test on the wiring going from the handlebar connection frame to the console. With a multi-meter set for ohms, place one prong on the grip wiring coming out of the console mast (Figure K) and one prong on the wiring that connects to the handlebar wiring (Figure L - match blue with blue, green with green, and yellow with yellow). An ohm reading of less than 1 should be expected. If this reading is higher than 1 or if there is not a reading, replace this section of grip wiring.

b. If your problem is not with the toggles or toggle wiring, the issue is likely with the console.

FIGURE LFIGURE K

8.19 TV TROUBLESHOOTING - OVERVIEW

CHAPTER 8: TROUBLESHOOTING

Sections8.19-8.22will assistwithdiagnosingproblemswith TVandentertainmentrelatedequipmentsold byMatrixFItnessEquipment.

The Matrix 7xe console includes an integrated TV that shows in the large display window. The TV is capable of being shown as a 7" or 15" screen (Figures A & B). The console should be equipped with an entertainment keypad similar to Figure C.

FIGURE A

FIGURE B

FIGURE C

8.20 TV TROUBLESHOOTING - PICTURE FUZZY OR UNCLEAR

1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV is still fuzzy or unclear after programming: a) Check the coax connection at the entertainment port (Figure A). b) Remove the 5 screws holding the console to the console mast and check the coax connection at the console (Figure B).

c) Use a verified good piece of coax cable (a good coax cable will have a signal strength of 10hz or greater) to plug directly into the back of the console bypassing the entertainment port. If this resolves the issue, replace the internal coax cable. d) If plugging the coax cable into the back of the console does not resolve the issue, remove the console back and check the console cable connection at the tuner (Figure C). e) Check the internal cables and fitting inside your machine at the console and below the front shroud (Figure D). Make sure you have no kinks, cuts, or poor connectors at the end of the cable. Fittings should have a clean flush connector with no stray aluminum strands touching the center conductor. Replace any suspect cables.

f) If no damage can be found on the cables, fittings, or connectors, and hooking the coax directly to the back of the console does not resolve the issue, replace the TV tuner.

FIGURE A

FIGURE B

FIGURE C FIGURE D

CHAPTER 8: TROUBLESHOOTING

1) Remove the console back and check the electrical connections for the TV (Figures A & B).

2) After you have verified that all connects are secure, and the problem still persists, verify power at the outlet (Figure C). If the outlet is not outputting 120V, check the fitness room power.

3) If internal electrical connections are good, and the outlet is outputting 120V, the issue is likely with the TV. Replace the console.

8.21 TV TROUBLESHOOTING - TV WILL NOT TURN ON

CHAPTER 8: TROUBLESHOOTING

FIGURE C

FIGURE BFIGURE A

8.22 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUES

ENTERTAINMENT KEYPAD IS NOT WORKING

1) SYMPTOM:

a. The entertainment keypad (Figure A) is not responding.

2) SOLUTION:

a. Remove the console and check the connection of the entertainment keypad (Figure B). b. If the entertainment keypad cable is pinched, kinked, or cut replace the keypad. c. If replacing the keypad does not resolve the issue, replace the console.

FIGURE A

FIGURE B

CHAPTER 8: TROUBLESHOOTING CHAPTER 9: PART REPLACEMENT GUIDE

9.1 SIDE COVER REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Pull up on the Control Zone carefully (Figure A).

3) Unplug the wire connector from the Control Zone and remove the Control Zone from the unit (Figure B).

4) Remove the 3 screws and remove the small Matrix logo cover at the top of the stairs (Figures C & D).

FIGURE A FIGURE B

FIGURE C

FIGURE D

CHAPTER 9: PART REPLACEMENT GUIDE

9.1 SIDE COVER REPLACEMENT - CONTINUED

5) Rotate the 2 plastic clips counter-clockwise to remove the Matrix logo cover (Figures E & F).

6) Remove the 4 screws holding the side cover to the frame and pull up on the side cover to remove it (Figures G & H).

7) Reverse Steps 1-6 to install a new side cover.

FIGURE E FIGURE F

9.2 CONSOLE REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Remove the 5 screws that hold the console to the console mast (Figure A).

3) Disconnect the console cable and other wiring from the console, then remove the console (Figure B).

4) Connect the wiring to the new console.

5) Carefully push the wires into the console and console mast until they are clear of the console / mast connection.

6) Attach the console to the console mast using the screws removed in Step 2.

7) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE BFIGURE A

CHAPTER 9: PART REPLACEMENT GUIDE

9.3 CONSOLE KEYPAD / OVERLAY REPLACEMENT

note: The instructions below are for console overlays / keypads replacement, but the procedure is the same regardless of where the overlay / keypad is.

1) Remove the console as outlined in Section 9.2.

2) Remove the back cover of the console (Figure A).

3) Unplug and remove the faulty overlay (Figure B).

4) Clean the console area with alcohol to remove any left over adhesive (Figure C).

5) Peel part of the protective film from the back of the overlay / keypad (Figure D).

FIGURE A

FIGURE B

FIGURE C FIGURE D

CHAPTER 9: PART REPLACEMENT GUIDE

FIGURE E FIGURE F

FIGURE G FIGURE H

8) Press down on the corners of the overlay / keypad to keep it in place. Then remove the protective film (Figure G).

9) Once the overlay / keypad is in the correct position, press down on it to adhere it in positions (Figure H).

10) Use the same procedure to replace any additional faulty overlays / keypads. note: Overlays / keypads cannot be re-used.

11) Test the Climb Mill for function as outlined in Section 9.21.

6) Push the overlay / keypad ribbon cable through the hole in the console and plug it in (Figure E).

7) Match the overlay / keypad to the cutout in the console (Figure F).

9.3 CONSOLE KEYPAD / OVERLAY REPLACEMENT - CONTINUED

9.4 FRONT SHROUD REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Remove all of the cables from the front cover (Figure A).

3) Remove the 2 screws from the front cover and remove it (Figure B).

4) Remove both side covers as outlined in Section 9.1.

5) Remove the console as outlined in Section 9.2.

6) Remove the 3 screws on each side that connect the front shroud to the frame (Figure C).

7) Remove the 5 screws that hold the upper handlebar set to the console mast (Figure D).

FIGURE D

FIGURE B

FIGURE C

FIGURE A

CHAPTER 9: PART REPLACEMENT GUIDE

9.4 FRONT SHROUD REPLACEMENT - CONTINUED

CHAPTER 9: PART REPLACEMENT GUIDE

8) Disconnect the hand pulse and quick key cables on the inside of the console mast (Figure E).

9) Remove the 8 screws holding the lower handlebar set to the console mast (Figure F).

10) Remove the 4 screws that attach the console mast to the frame (Figure G).

11) Pull the cables out of the console mast and remove it (Figure H).

12) Remove the 4 screws holding the front shroud to the sides (Figure I).

13) Pull up on the front shroud and remove it (Figure J).

14) Reverse Steps 1-13 to install a new front shroud.

15) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE E

FIGURE F

FIGURE H

FIGURE G

FIGURE JFIGURE I

CHAPTER 9: PART REPLACEMENT GUIDE

9.5 LOWER CONTROL BOARD (LCB) REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Remove all wiring from the front cover and remove it from the machine as outlined in Section 9.4.

3) Disconnect all wiring from the LCB (Figure A).

4) Remove the 2 screws holding the LCB to the frame and remove the LCB (Figure B).

5) Remove the 2 screws that hold the fan to the LCB and remove it (Figure C).

6) Reverse Steps 1-5 to install a new LCB.

7) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A FIGURE B

FIGURE C

CHAPTER 9: PART REPLACEMENT GUIDE

9.6 UPPER HANDLEBAR REPLACEMENT

FIGURE A FIGURE B

1) Turn off power and disconnect the cord from the machine.

2) Remove the 5 screws holding the upper handlebar set to the console mast (Figure A).

3) Pull out the right handlebar and hand grip cable (Figure B).

4) Disconnect the wiring that connects the left hand grip cable to the hand pulse extension wire (Figure C).

5) Pull out the left handlebar and hand grip cable (Figure D).

FIGURE D FIGURE C

CHAPTER 9: PART REPLACEMENT GUIDE

9.6 UPPER HANDLEBAR REPLACEMENT SET - CONTINUED

6) Disconnect the wire that connects the left hand grip cable to the hand pulse extension wire (Figure E).

7) Remove the 2 screws on each side holding the front of the upper handlebar set to the lower handlebar set (Figure F).

8) Remove the 2 screws on each side holding the rear of the upper handlebar set to the lower handlebar set (Figure G).

9) Reverse Steps 1-8 to install a new upper handlebar set.

10) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE E

FIGURE F

FIGURE G

9.7 LOWER HANDLEBAR SET REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

1) Turn off the power and disconnect the cord from the machine.

2) Remove the upper handlebar set as outlined in Section 9.6.

3) Remove the 8 screws holding the lower handlebar set to the console mast (Figure A).

4) Remove the 2 screws holding the lower handlebar set to the frame handlebar set, then remove the lower handlebar (Figure B).

5) Reverse Steps 1-4 to install a new lower handlebar set.

6) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A FIGURE B

9.8 HANDLEBAR SERVICE

CHAPTER 9: PART REPLACEMENT GUIDE

1) Turn off the power and disconnect the cord from the machine.

2) All items on the handlebar are removed using a Phillips screwdriver from the underside of the bar.

3) Once the screws are removed, lift the part carefully then disconnect any wire connections to fully remove the part. This includes any resistance, pause / stop buttons, and the heart rate grip plates (Figures A & B).

4) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A

FIGURE B

9.9 STAIR REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

1) Turn off power and disconnect the cord from the machine.

2) Remove the side covers as outlined in Section 9.1.

3) Remove the front shroud as outlined in Section 9.4.

4) Turn the brake bar to the right to lock the stairs in place (Figure A).

5) Remove the X shaped clip from the long axle on the upper side of the stair needing to be replaced (Figure B).

6) Pull out the axle from the opposite side that you removed the X shaped clip from (Figure C). note: 1. Pay attention to the order of the parts sequence on the axle as you remove it (Figure D). The correct parts sequence is X shaped clip > bearing > washer > chain > spacer > stair. 2. Do not reuse the X-washer retainers. Order replacements with your stair or bearing order.

FIGURE A FIGURE B

FIGURE C

FIGURE D

9.9 STAIR REPLACEMENT - CONTINUED

CHAPTER 9: PART REPLACEMENT GUIDE

7) Remove the axle from the lower side of the stairs needing to be replaced following the same procedure as Steps 4-6.

8) Remove the stair set when you have removed both axles (Figure E).

9) Remove the E-shaped clip from the short axle between the 2 portions of the stair set (Figure F). This will allow you to separate the 2 portions of the stair set.

10) Reverse Steps 1-9 to install a new stair set.

11) Turn the brake bar to the left to unlock the stairs once the replacement is nished.

12) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE FFIGURE E

9.10 DRIVE SET REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

*NOTE:Itisrecommendedthat2techniciansbepresentwhenreplacingorremovingthedriveset.Whileitisnotnecessaryto removethesidecoversorasetofstairs,itmakesitmucheasiertoremovethedrivesetifthesepartsareremovedforaccessibility.

1) Turn off power and disconnect the cord from the machine.

2) Turn the 2 plastic screws counter-clockwise and remove the Matrix logo covers on both sides of the machine.

3) Turn the brake lever to the right to lock the stairs (Figure A) to prevent movement that could cause injury.

4) Disconnect the speed sensor wire (Figure B). note: Use 2 hands to disconnect the speed sensor wire. Do not pull the socket downwards to disconnect as it will damage the connector.

5) Loosen the screw that applies tension to the chain (Figure C).

6) Disconnect the 5 wire connectors at the top of the drive set (Figure D). These include 2 fan wires, 2 ECB wires, and a brake wire.

7) Loosen the drive set guide screw if tight (Figure E).

8) Remove the 4 screws that hold the drive set to the frame (Figure F).

FIGURE A FIGURE B

FIGURE DFIGURE C

FIGURE FFIGURE E

9.10 DRIVE SET REPLACEMENT - CONTINUED

CHAPTER 9: PART REPLACEMENT GUIDE

9) While a tech is pushing the drive set towards the front of the unit (the drive set will still be supported by the guide screw - Figure G), the other tech should remove the chain from the sprocket simultaneously (Figure H).

10) Remove the drive set from the unit (Figure I). note: The drive axle will need to be rotated so that the pulleys are horizontal to t through the side covers (Figure J).

11) Reverse Steps 1-10 to install a new drive set. note: Make sure that the wiring disconnected in Step 5 gets connected correctly. Refer to Figures K & L. note: Torque the bolts removed in Step 7 to 40N-m.

12) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE HFIGURE G

FIGURE I

FIGURE LFIGURE K

FIGURE J

9.11 CHAIN REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

1) Turn off the power and disconnect the cord from the machine.

2) Remove the side covers as outlined in Section 9.1.

3) Remove at least 3 sets of stairs as outlined in Section 9.9 to expose a signicant portion of the chain.

4) Before removing the chain, measure the distance of the chain run from the middle of the front bearing seat to the middle of the rear bearing seat (Figure A). This distance should be 941mm.

5) If this length is not 941mm, it needs to be adjusted. Loosen the vertical bolts on the bearing seat, then adjust the length by adjusting the horizontal screw. Tighten the vertical bolts to tighten the bearing seat in place. The vertical bolts should be torqued to 60 N-m.

6) Rotate the chain until a spring clip is in a convenient location and remove it (Figure C). note: This chain link will normally be painted to make it easier to identify.

7) Remove the join plate on the chain (Figure D).

FIGURE BFIGURE A

FIGURE C

FIGURE D

CHAPTER 9: PART REPLACEMENT GUIDE

9.11 CHAIN REPLACEMENT - CONTINUED

8) Remove the 2 seal rings from where the join link was just removed (Figure E).

9) The chain can now be removed.

10) Reverse Steps 1-9 to install a new chain. When installing a new chain, it is important to pay attention to the join plates. The join plates are

wider than the chain itself. It is important that the side of the join plates that are ush with the rest of the chain get installed to the inside of the

chain path (Figures F & G).

11) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE E

FIGURE F

FIGURE G

9.12 BRAKE REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

1) Turn off the power and disconnect the cord from the machine.

2) Remove the Matrix logo covers from each side of the machine.

3) Turn the brake lever to the right to lock the stairs and prevent movement that could cause injury.

4) Disconnect the brake and both fan wire connections (Figure A).

5) Remove the 4 screws holding the brake and fan plate to the drive set (Figure B) and remove the assembly. NOTE: BEFORE REMOVING

THE BRAKE AND FAN PLATE, BLOCK THE STAIRS FROM ROTATING (place a block under the bottom stair) TO PREVENT INJURY.

6) Remove the 3 screws and 2 cable ties holding the brake and brake wire to the plate (Figure C).

7) Reverse Steps 1-6 to install a new brake. note: When re-installing the plate assembly, make sure that the hexagon shaped plate on the

brake lines up with the slots in the shaft of the ywheel (Figure D).

8) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A

FIGURE C FIGURE D

FIGURE B

9.13 FAN REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

FIGURE A FIGURE B

FIGURE DFIGURE C

1) Turn off the power and disconnect the cord from the machine.

2) Remove the Matrix logo covers from each side of the machine.

3) Turn the brake lever to the right to lock the stairs and prevent movement that could cause injury.

4) Disconnect the brake and both fan wire connections (Figure A).

5) Remove the 4 screws holding the brake and fan plate to the drive set (Figure B) and remove the assembly. NOTE: BEFORE REMOVING

THE BRAKE AND FAN PLATE, BLOCK THE STAIRS FROM ROTATING (place a block under the bottom stair) TO PREVENT INJURY.

6) Remove the 4 screws and 2 cable ties holding the fan and fan wire to the plate (Figure C).

7) Reverse Steps 1-6 to install a new fan. note: When re-installing the plate assembly, make sure that the hexagon shaped plate on the brake

lines up with the slots in the shaft of the ywheel (Figure D).

8) Test the Climb Mill for function as outlined in Section 9.21.

9.14 ECB BELT REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

FIGURE A

1) Turn off power and disconnect the cord from the machine.

2) Rotate the 2 plastic clips counter-clockwise to remove the Matrix logo cover (Figures A & B).

3) Turn the brake to the right to lock the stairs.

4) Disconnect the brake and both fan wire connections (Figure C).

5) Remove the 4 screws holding the brake and fan plate to the drive set (Figure D) and remove the assembly. NOTE: BEFORE REMOVING THE

BRAKE AND FAN PLATE, BLOCK THE STAIRS FROM ROTATING (place a block under the bottom stair) TO PREVENT INJURY.

6) Remove the old ECB belt.

7) Install a new ECB belt. note: There is a belt installation tool available to assist with installing the Flexonic belt (Figure E - part # 0000093787). After installation, rotate the belt at least 3 full revolutions to insure the belt is centered.

8) Reverse Steps 1-5 to re-assemble the unit.

9) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE B

FIGURE C FIGURE D

FIGURE E

CHAPTER 9: PART REPLACEMENT GUIDE

9.15 DRIVE BELT REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Remove the drive set as outlined in Section 9.10.

3) Loosen the belt tension nut (Figure A) and screw (Figure B) until there is enough slack in the drive belt to remove it (Figure C).

4) Use a straight edge to make sure that the pulley and encoder pulley are in a straight line (Figure D). If the belt is not on line, try to adjust the

pulley and encoder pulley. The belt is exonic, so belt tension is not critical.

5) Reverse Steps 1-4 to install a new drive belt. note: Torque the screw removed in Step 3 to 60 N-m.

6) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE BFIGURE A

FIGURE DFIGURE C

CHAPTER 9: PART REPLACEMENT GUIDE

9.16 ECB REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Follow the steps outlined in Section 8.4 to test the new ECB before installing it.

3) Remove the drive set as outlined in Section 9.10.

4) Disconnect the brake and both fan wire connections (Figure A). NOTE: BEFORE REMOVING THE BRAKE AND FAN PLATE, BLOCK THE

STAIRS FROM ROTATING (place a block under the bottom stair) TO PREVENT INJURY.

5) Remove the 4 screws holding the brake and fan plate to the drive set (Figure B) and remove the assembly.

6) Remove the cable ties holding the ECB wiring to the drive set (Figure C).

7) Loosen 2 screws to remove the nut standoffs off the ECB (Figure D).

FIGURE C FIGURE D

FIGURE A FIGURE B

CHAPTER 9: PART REPLACEMENT GUIDE

9.16 ECB REPLACEMENT - CONTINUED

8) Loosen the remaining 2 screws to remove the 2 regular nuts (Figure E). Then remove the ECB.

9) There should be 4 screws & ferrules remaining to mount the new ECB (Figure F).

10) Install a new ECB onto the 4 screws / ferrules.

11) Before tightening the nuts, use a piece of fabric or other material that is approximately 0.5mm thick to adjust the gap between the ywheel

and the ECB (Figure G). note: Once the ECB is in the correct position, torque the 4 ECB screws to 10 N-m.

12) Reverse Steps 1-9 to hook up the ECB and re-assemble the unit.

13) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE E FIGURE F

FIGURE G

CHAPTER 9: PART REPLACEMENT GUIDE

9.17 SPEED SENSOR REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Rotate the 2 plastic clips counter-clockwise to remove the left side Matrix logo cover.

3) Disconnect the speed sensor wire (Figure A). note: Use 2 hands to disconnect the speed sensor wire. Do not pull the socket downwards to disconnect as it will damage the connector.

4) Remove the 2 screws holding the speed sensor plate to the drive set (Figure B), and remove the speed sensor and plate.

5) Cut the wire tie and remove the screw holding the speed sensor to the speed sensor plate (Figure C), then remove the speed sensor.

6) Reverse Steps 1-5 to install a new speed sensor. note: Install the speed sensor so that the encoder has a distance of 1.5mm from the optic disk on each side (Figures D & E).

7) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A FIGURE B

FIGURE D FIGURE E

FIGURE C

CHAPTER 9: PART REPLACEMENT GUIDE

9.18 CONTROL ZONE SENSOR REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Pull up on the Control Zone carefully (Figure A).

3) Unplug the wire from the Control Zone and remove the Control Zone from the unit (Figure B).

4) Unplug the wire connector and remove the 4 screws to disassemble the receiver board set from the Control Zone (Figure D) and then remove the 2 screws to disassemble the Control Zone sensor board (Figure E&F).

5) Reverse Steps 1-4 to install a new Control Zone sensor.

6) Test the Climb Mill function as outlined in Section 9.21.

FIGURE A FIGURE B

FIGURE DFIGURE C

FIGURE FFIGURE E

CHAPTER 9: PART REPLACEMENT GUIDE

9.19 PROXIMITY SENSOR REPLACEMENT

1) Turn off power and disconnect the cord from the machine.

2) Rotate the 2 plastic clips counter-clockwise to remove the left side Matrix logo cover.

3) Remove the proximity sensor cable from the LCB, and cut any wire ties holding the cable to the frame (Figure A).

4) Remove the 2 screws holding the proximity sensor to the frame (Figure B), and remove the proximity sensor.

5) Reverse Steps 1-4 to install a new proximity sensor. note: The proximity sensor should be installed so that there is a gap of less than 3.5mm between the sensor and the axle (Figure B).

6) Once the proximity sensor is installed, rotate the stairs at least 2 complete revolutions to make sure the sensor does not hit. note: The sensor has a signal LED located near the mounting screws. The sensor should be mounted close enough to trigger this LED.

7) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE A FIGURE B

9.20 IR SENSOR REPLACEMENT

CHAPTER 9: PART REPLACEMENT GUIDE

FIGURE A FIGURE B

FIGURE DFIGURE C

1) Turn off the power and disconnect the cord from the machine.

2) Remove the Matrix logo covers from each side of the machine.

3) Remove the front cover (Figure A).

4) Remove the Control Zone as outlined in Section 9.18.

5) Remove the IR sensor cable from the LCB, and cut any wire ties holding the cable to the frame (Figure B).

6) Remove the plugs from each side of the machine (Figure C) and separate the side covers.

7) Remove the 2 screws holding the IR sensor to the frame (Figure D).

FIGURE DFIGURE C

CHAPTER 9: PART REPLACEMENT GUIDE

9.20 IR SENSOR REPLACEMENT - CONTINUED

8) Remove the IR sensor with plate from frame (Figure E).

9) Remove the 2 screws holding the IR sensor to the plate (Figure F) and remover the IR sensor.

10) Reverse Steps 1-9 to install a new IR sensor. note: When re-installing the IR sensor, make sure that the IR sensor with gray wire on the left (transmission) and another IR sensor with black wire on the right (receiver).

11) Once the IR sensor is installed, Press the green GO key and begin using the machine. Put your foot in the middle of the IR sensors (transmission & receiver) to test the sensors are working and enough to stop machine (Figure G). note: The sensor has an eye. The eye of two sensors should be mounted opposite enough to fully functional (Figure H). Remove the Control Zone rst before you start the IR sensor tests.

12) Test the Climb Mill for function as outlined in Section 9.21.

FIGURE E FIGURE F

FIGURE G FIGURE H

9.21 TESTING THE CLIMB MILL

ONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND

PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWING INSTRUCTIONS TO TEST

THE MACHINE:

1) Enter Service Mode (ENTER, 3, 0, 0, 1, ENTER) and input the serial number of the console. Also set the Machine Type (See Section 7.2) and Keypad (See Section 7.3) and verify that the Date and Time are correct (See Section 7.5). note: The console and unit power must be reset for some changes to go into affect. Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.

2) Enter Manager Mode (ENTER, 1, 0, 0, 1, ENTER) and turn on or off Asset Management or Virtual Active depending on whether the club has these functions. note: The console and unit power must be reset for some changes to go into affect. Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power. Enter into Virtual Active and test.

3) Program the TV channels.

4) Press the green GO key and begin using the machine. Stand on the machine and hold the handlebars while initiating movement to simulate exercising. While moving listen for any odd noises or squeaks.

5) Grasp the hand grips to check for proper heart rate response.

6) Press the LEVEL UP and DOWN keys on the console to make sure resistance is fully functional.

7) Try stepping off the unit to make sure the proximity sensor is fully functional. Also test the STOP key on the grips, IR sensor and the Control Zone for function. .

CHAPTER 9: PART REPLACEMENT GUIDE

10.1 CLIMB MILL SPECIFICATIONS

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

C7xe CLIMBMILL

Features

STEP HEIGHT 10” / 25. 4 CM CONTACT & WIRELESS HR YES ULTRA NON-S LIP PEDALS YES HANDLEBAR DESIGN ERGONOMICALLY DESIGNED HANDRAILS AND HORN THUMB SWITCH CON TROLS YES

RESISTANCESYSTEM

TECHNO LOGY ECB W/ FLYWHEEL POWER REQUIREMENTS POWERE D 100-125 V, 60 HZ OR 216-250 V, 50 HZ MIN IMU M WATTS N/A

console

DISPLAY TYPE 15” / 38.1 CM TOUCH SCREEN LCD

DISPLAY FEEDBACK

TIME ELAPSE D, TIME REMAINING, TOTAL PROGR AM TIME, CLOCK, HEART R ATE, CALORIES, CALORIES PER HOUR , METS, WATTS, STEPS PER MINUTE, AVER AGE SPM, TOTAL STEPS, FLOORS CLIMBED, LEV EL, STATIC PROFILE DISPLAY, DYNAMIC PROFILE DISPLAY

USER DEFINED MULTI- LANGUAGE DISPLAY

YES - ENGLISH, GER MAN, FRENCH, ITALIAN, SPANIS H, DUTCH, PORTUGUESE, CH INESE, JAPANESE, KOREAN, SWE DISH, FINNISH, RUSSI AN, ARABIC

RESISTANCE LEVELS 25

WORKOUTS

MANUAL, TR AINING WORKOUTS (ROLLING H ILL, INTERVAL TRAINING , CALORIE TRAINING, G OAL TRAINING), FAT BURN, TARGET HEART RATE, FITN ESS TEST (SUB-MAXI MAL TEST,

CPAT, WFI TEST), CONSTANT WATTS CSAFE READY - FITLI NXX™ CERTIFIED YES NETPULSE COMPATIBLE NO FIT TOUCH TECHNOLOGY™ YES ON-THE-FLY PROGRA M CHANGE YES INTEGRATED VISTA CLEAR™ DIG ITAL READY TELEVISION

YES - 15” / 38.1 CM SCREEN SIZE

VIRTUAL ACTIVE™ COM PATIBLE YES FITCONNEXION™ READY NO WIFI YES ETHERNET PORT YES WEB CONNECTIVITY NO FACILITY COMMUNICATOR PORTAL/ CALENDAR

ASSET MANAGE MENT COMPATIBLE YES IPOD® COMPATIBLE YES IPHONE® COMPATIBLE YES - CHARGING O NLY USB PORT YES MULTIMEDIA PLAYBACK NO NIKE + IPOD COM PATIBLE YES PERSONAL FAN YES

tecH sPecs

OVERALL DIMENSIONS L X W X H

65" X 33.5" X 83.5"

165CM X 85CM X 212CM MAXIMU M USER WEIGHT 400 LBS/182 KG WEIGHT 348LBS/158KGS SHIPPING WEIGH T 36 8LBS/167KGS

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.2 ASSEMBLY HARDWARE

QUANTITY SKETCH DESCRIPTION PACKAGE COLOR

SOCKET HEAD SCREW (M8 X 25L)

BLACK

SOCKET HEAD SCREW (M8 X 20L)

BLUE

SOCKET HEAD SCREW (M8 X 35L)

GREEN

SOCKET HEAD SCREW (M8 X 16L)

GREEN

SOCKET HEAD SCREW (M8 X 16L)

BLUE

CURVED WASHER BLUE

FLAT WASHER BLUE

FLAT WASHER GREEN

10.3 CLIMB MILL ASSEMBLY STEPS

STEP 1 - BLACK HARDWARE BAG

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

1) Open the Black hardware bag.

2) Carefully route the wires up the console mast.

3) Attach the console mast to the frame using the provided bolts. Secure tightly being careful not to pinch any wires.

10.3 CLIMB MILL ASSEMBLY STEPS - CONTINUED

STEP 2 - BLUE & GREEN HARDWARE BAGS

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

1) Open the Blue and Green hardware bags.

2) Attach the Lower Handlebar using the provided bolts. Tighten securely at the base and mast.

3) Attach the Upper Handlebar using the provided bolts. Carefully route and connect all wires to the console mast. Tighten securely.

4) Attach the bottle holders to the upper handlebar using the provided bolts.

5) Repeat on the opposite side.

GREEN BAG

CURVED WASHER x2

UPPER HANDLEBAR

BOTTLE HOLDER

CURVED WASHER x2

10.3 CLIMB MILL ASSEMBLY STEPS - CONTINUED

STEP 3 - CONSOLE

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

1) Remove the five pre-attached console screws from the back of the console.

2) Carefully connect all wires coming from the mast to the inside of the console. NOTE: Depending on the console, not all cables coming from the mast need to be connected.

3) Attach the console to the console mast using the screws removed from the console earlier. Secure tightly being careful not to pinch any wires.

10.3 CLIMB MILL ASSEMBLY STEPS - CONTINUED

STEP 4 - BASE STEP

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

1) Connect the wires from the Base Frame to the Base Step.

2) Lift the Base Step over the caster wheels. Push down firmly on both sides until it seats firmly.

3) Slide the Sweat Collection Tray under the Climb Mill, latching the handle to the base.

CASTER WHEELS

SWEAT COLLECTOR TRAY

CONTROL ZONE

LEVELERS

10.4 STABILIZING THE CLIMB MILL

STABILIZINGTHEMATRIXC7XE-04CLIMBMILL

The Matrix Climb Mill should be level for optimum use. Locate a level, stable surface to position the equipment. The equipment has leveling transport wheels located under the "Control Zone" cover (Figure A). To access, grab the left and right sides of the cover and lift off. caution: There is an electrical plug located under the cover that will need to be unplugged before the cover can be completely removed. With the "Control Zone" cover removed, adjust the transport wheels until the equipment is stable and lock the wheels into place. Once stable, plug the electrical connection back together and place the "Control Zone" cover back into place.

FIGURE A

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.5 TV PROGRAMMING INSTRUCTIONS (US)

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

Once the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be programmed to the club's channels and settings.

AutoScan - An auto scan will search for channel signals from the coax cable. It will tune in all channels that provide a signal.

1. Press ENTER, 1, 0, 0, 1, ENTER on the number keypad to enter Manager Mode.

2. Press TV on the display (Figure A).

3. Press SETUP on the display (Figure B). A TV will appear.

4. Press the - key on the number keypad and a Menu will appear on the TV (Figure C). note: Once the Menu is present on the screen, the following buttons must be pressed quickly, or the Menu will minimize after 5 seconds of no key strokes.

5. Use the CHANNEL UP and DOWN keys to move, ENTER key to enter this action in the Menu. Use the VOLUME UP and DOWN keys to select item and ENTER key to start / change / save this setting item in the sub-menu.

6. Use the CHANNEL UP and DOWN keys to scroll the cursor to Installation of the Menu, then press the ENTER key to enter the Installation sub-menu(Figure D).

7. Use the CHANNEL UP or DOWN keys to scroll down to Auto Scan (Figure E), then press the ENTER key to start the channel scan (Figure F).

FIGURE BFIGURE A

FIGURE FFIGURE E

FIGURE C

FIGURE D

10.5 TV PROGRAMMING INSTRUCTIONS (US) - CONTINUED

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

AutoScan(continued):

8. If the channels are not coming in clearly after a channel scan (or if only some channels come in), follow Steps 4-7 to enter the Installation . Use the CHANNEL UP or DOWN keys to change the TV System to match the club's incoming frequency (Figure G), then re-run Auto Scan.

10. If the channels are coming in clearly, press the HOME key to return to normal function (Figure H). If some channels are still not coming in, are blurry, or are not scanning, follow the procedure below for adding / deleting a single channel. If no channels are coming in, see the troubleshooting in Chapter 8.

AddingorDeletingaSingle Channel-At times the Channel Scan can pick up channels that do not have a strong enough signal to

come in clearly or will fail to pick up channels that do come in clearly. Use the following procedure to manually add or delete a channel.

1. Follow Steps 1-4 in the Auto Scan instructions to access the TV Menu.

2. Use the CHANNEL UP or DOWN keys to scroll to Channel Management the Menu. Then press the ENTER key to enter the Channel Management sub-menu.

3. Use the CHANNEL UP or DOWN keys to scroll to Hide / Show (Figure I). Then press the ENTER key to enter the Hide / Show sub-menu.

4. The Hide / Show sub-menu will show a list of channels available (Figure J). Channels with a check mark are scanned in and should show up during normal TV usage.

5. To remove or add any channel, simply scroll to the channel using the CHANNEL UP or DOWN keys, and then press ENTER to add or delete a check mark (which adds or deletes the channel).

6. Once the desired channels are scanned in, press HOME to return to normal operation.

FIGURE JFIGURE I

FIGURE HFIGURE G

10.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET)

Once the cardio equipment has been installed and proper power and cable wiring is provided, The Television must be programmed to the club's channels and settings.

AutoTuning - An auto scan will search for channel signals from the coax cable. It will tune in all channels that provide a signal.

1. Press ENTER, 1, 0, 0, 1, ENTER on the number keypad to enter Manager Mode.

2. Press TV on the display (Figure A).

3. Press SETUP on the display (Figure B). A TV will appear.

5. Use the VOLUME UP or DOWN keys to move horizontally in the Menu and the CHANNEL UP and DOWN keys to move vertically.

6. Use the VOLUME UP or DOWN keys to scroll the cursor to Channel Mode of the Menu, then press the ENTER key to enter the Auto Tuning of sub-menu (Figure D).

7. Press the ENTER key to activate the Auto Tuning Mode and the display will show Tune Type / Country. Use the VOLUME UP and DOWN keys to select Tune Type (DTV, ATV, or DTV+ATV), then press ENTER key to confirm and store setting. NOTE: Choice the Tune Type with DTV+ATV that’s recommended (Figure E).

8. Use the CHANNELL UP or DOWN keys to select a country, then press ENTER key to confirm and store setting (Figure F). .

FIGURE BFIGURE A

FIGURE FFIGURE E

FIGURE C

FIGURE D

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET) - CONTINUED

AutoTuning(continued):

9. The tuner also will start auto tuning (Figure G & H).

OptionMode-Option Mode will help to define a language setting. Use the following procedure to manually set up the OSD Language,

Audio Languages and Subtitle Language. Also you can do the Restore factory default for language default be recovered on this mode.

1. Press the – key on the number keypad to return to the main screen. Use the VOUME UP or DOWN keys to select OSD Language (Figure A). Press the ENTER key to enter the OSD language setup. Use the CHANNEL UP or DOWN keys to select the different settings (Figure B). After find the correct language, press ENTER to confirm and store setting.

2. Follow Steps 1 instruction to access Audio languages and Subtitle language setting (Figure C & D). Also you can do the Restore Factory Default for language default be recovered. NOTE: Doing “Restore Factory Default”, it will require setting the Language / Country again.

FIGURE BFIGURE A

FIGURE HFIGURE G

FIGURE DFIGURE C

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100

10.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET) - CONTINUED

PictureMode-Picture Mode will help to define the TV display setting.

1. Press the – key on the number keypad to return to the main screen. Use the VOUME UP or DOWN keys to select Picture Mode (Figure A). Press the ENTER key to enter the Picture Mode setting. Use the CHANNEL UP or DOWN keys to select the different settings (Figure B). After find the correct Picture Mode, press ENTER to confirm and store setting. note: Choice the Picture Mode with User that’s recommended (Figure B).

2. Follow Steps 1 instruction to access Color Temperature setting (Figure C & D). note: Choice the Color Temperature with Warm that’s recommended (Figure D).

FIGURE DFIGURE C

FIGURE A

FIGURE B

CHAPTER 10: CLIMB MILL SPECIFICATIONS AND ASSEMBLY GUIDE

11.1 SOFTWARE UPGRADE PROCEDURE FOR UCB

CHAPTER 11: SOFTWARE UPGRADE PROCEDURE

FIGURE A FIGURE B

*AnACpowercordisrequiredto updatesoftwareinthefield.Plug intheunitpriortobeginning theupdateprocedure. **Allpluginsmustberemoved priortoupdatingsoftware(forexample, noIPodcanbeconnected).Do notusetheconsolewhilean updateisinprocess. ***IfVAisinstalledontheconsole,waituntil theVirtualActiveicononthestandarddisplaypicture turnsredpriortoupdatingthe software.

1) Five files should be present on the USB drive. These are: DrummuDeploy.cab, NK, IO_XXX, updateLMM.confige, and Extract_CE.

2) Turn on the power to the Climb Mill, wait until the standard display picture has been come up (Figure A).

2) Enter Manager Mode by pressing ENTER, 1, 0, 0, 1, ENTER on the lower keypad.

3) Record the Accumulated Mileage, Accumulated Time, and Serial Number. note: The information can be lost during the update procedure and should be recorded so that the information can be entered into the newly updated console.

4) Press the HOME key to return to the standard display picture.

5) Wait until the Virtual Active icon turns RED. Insert the USB Drive into the USB port in the console (Figure B).

6) After a few seconds, the Climb Mill will auto run the upgrade processing. The achieved percentage of the scheduled process will be displayed in the bottom right corner of the display (Figure C).

7) When the update is complete, the display will ask you to remove the USB drive (Figure D). Once the USB drive is removed, turn off the Climb Mill and wait 30 seconds, then turn the Climb Mill back on.

8) Enter Service Mode by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad and check that the Machine Type is correctly set for Climb Mill and that the Service On Boot setting is NO. If the Machine Type is not correct, press ENTER, 3, 0, 0, 2, ENTER. This will do a software parameter reset. Then change the Machine Type. Once the Machine Type is changed cycle unit and console power. Press the HOME key to return to the standard display picture if the Machine Type is correct.

9) Also enter the values recorded in Step 3 in Service Mode (if needed).

9) Enter Manager Mode by pressing ENTER, 1, 0, 0, 1, ENTER on the lower keypad. Press SOFTWARE VERSIONS to verify that the new software version is shown on the screen. Re-load software if any problems are seen.

FIGURE C FIGURE D

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CHAPTER 11: SOFTWARE UPGRADE INSTRUCTIONS

11.2 SOFTWARE UPGRADE PROCEDURE FOR LCB

FIGURE AFIGURE A FIGURE BFIGURE B

NOTE:1.InorderupdateLCB fromconsole,TheUCBsoftwareversion shouldbeupgradedtoGUI L2.0(application),IO10.2 andOS3.27.2orabove.The instructionsbelowareLCB1software upgradedprocessforH/U/R/E/S,butthe procedureisthesame

withClimbMill.PleasechoosethecorrectLCB softwareforClimbMillupgrade.

1) Copy the update manager and LCB firmware files to USB Flash Drive root folder. Two files as below (Figure A).

2) Plug the USB Flash Drive into 7xe console. Software will automatically update. Note: During upgrade process, the LCD screen will be show upgrade information (Figure B&C).

3) After the software installation is complete, remove the USB and turn off the power. Note: Wait at least 30 sec. then reboot machine.

4) Enter Manager Mode (ENTER, 1, 0, 0, 1, ENTER). Press the "About" tab and select the "software version" to check the updated successfully loaded.

FIGURE CFIGURE C

NOTES

MATRIX FITNESS SYSTEMS CORP.

1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA

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Matrix C7XE-05 Service Manual

Specifications and Main Features

Frequently Asked Questions

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