Matrix C7xe, C5x, C7x Owner's Manual

CLIMBMILL OWNER’S MANUAL

C7xe
C7x
C5x

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IMPORTANT PRECAUTIONS

SAVE THESE INSTRUCTIONS

Read this GUIDE before using the OWNE R’S MANUAL. When using an electrical product, basic precautions should always be
followed, including the following: Read all instructions before using this product. It is the responsibility of the owner to ensure
that all users of this product are adequately informed of all warnings and precautions. If you have any questions after reading this
guide, contact Customer Tech Support at the number listed on the back panel of the OWNER’S MANUAL.

This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

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TO REDUCE THE RISK OF E LECTRICAL SHOCK:

Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.

DANGER

• An appliance should never be left unattended when plugged in. Unplug the entertainment equipment from outlet when not in use
and before putting on or t aking off parts.

• This product must be used for its intended purpose described in this Owner’s Guide. Do not use other attachments that are not
recommended by the manufacturer. Attachments may cause injury.

• To prevent electrical shock, never drop or insert any object into any opening.

• Do not remove side covers. Service should only be done by an authorized service technician.

• Never operate the unit with the air opening blocked. Keep the air opening clean, free, of lint, hair and the like.

• Never operate the product if it has a damaged cord or plug, if it is not working properly, if it has been damaged, or immersed in
water. Return the unit to a service center for examination and repair.

• Do not carry this unit by entertainment equipment power cord or use cord as handle.

• Keep any of the entertainment equipment power cords away from heated surfaces

• Keep hands and loose clothing away from moving parts.

• Close supervision is necessary when the unit is used by or near children or disabled persons.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

• Connect this unit to a properly grounded outlet only.

• To disconnect, turn all entertainment controls to the off position, then remove plug from outlet.

CAUTION

TO REDUCE THE RISK OF BURNS, FI RE, ELEC TRICAL SHOCK OR INJURY TO PERSONS:

• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.

• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.

• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

• Use the unit only as described in the unit guide and owner’s manual.

• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)

• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking
off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.

• At NO time should children under the age of 13 use the unit.

• Children ove

r the age of 13 or disabled persons should not use the unit without adult supervision.

• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.

• To disconnect, turn all controls to the off position, then remove plug from outlet.

• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an authorized
service technician.

• Equipment speed should be reduced in a controlled manner.

It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before first
time use. Failure to do so may cause premature electronic failure.

WARNING

WARNING

If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop
exercising immediately and consult your physician before continuing.

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ELECTRICAL REQUIREMENTS

The Matrix equipment has different electrical requirements depending on the model chosen. The chart below should assist you with
your facility planning:

5x / 7x / 7xe: These products must be AC powered. These units can be daisy-chained together, up to 4 units per dedicated 15 amp
circuit, using a Matrix daisy-chain cord adapter (sold separately).

For your safety and for the performance of your Matrix product, the ground on your circuits must be non-looped. Please refer to NEC
article 210-21 and 210-23. Any alterations to the standard Matrix power cords will void all warranties.

DEDICATED CIRCUIT AND ELECTRICAL INFO

All Matrix units require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power
requirement. Quite simply this means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been
turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems,
or any other item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.

In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that
will have the maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less,
then 12 gauge wire may be used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must
be used.

GROUNDING INSTRUCTIONS

This product must be grounded. If a unit should malfunction or breakdown, grounding provides a path of least resistance for electrical
current to reduce the risk of electrical shock. This product is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with local
codes and ordinances.

Connect this exercise product to a properly grounded outlet only.

Never operate product with a damaged cord or plug even if it is working
properly. Never operate any product if it appears damaged, or has been
immersed in water. Contact Customer Tech Support for replacement or repair.

3-POLE

GROUND ED

OUTLET

GROUND ING PIN

WARNING

DANGER

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided
with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 100-240Vac circuit and has a grounding plug that looks like the plug in the illustration. Make
sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this
product.

This product must be used on a dedicated circuit. To determine if you are on a dedicated circuit, shut off the power to that circuit and
observe if any other devices lose power. If so, move devices to a different circuit.

North American power cord plugs shown. Depending on your country,
the plug type may vary.

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BASIC OPERATION

CONGRATULATIONS ON CHOOSING YOUR MATRIX CARDIO MACHINE

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Our equipment is heavy, use care and additional help if
necessary when moving. Failure to follow these instructions
could result in injury.

LEVELING THE UNIT

Locate a level, stable surface
to position the equipment.
The equipment has leveling
transport wheels located under
the ‘CONTROL ZON E’ cover.
To access grab the left and
right sides of the cover and
lift off. CAUTION There is an
electrical plug located under
the cover and will need to be
unplugged before the cover can
be completely removed. With
the CONTROL ZON E cover
removed adjust the transport
wheels until stable and lock
wheels into place. Once stable
plug the electrical connection
back together and place the
CONTROL ZON E cover back
into place.

MOUNTING THE
CLIMBMILL

Stand directly behind the
ClimbMill. Grasp either the
upper or lower handle bars
and step onto the ClimbMill
until you are within comfortable
reach of the console and remote
handlebar controls.

LOCATION OF THE UNIT

Place the unit on a level surface. There should be 3 feet of clearance behind the unit and
one foot in front for the power cord. Do not place the unit in any area that will block any
vent or air openings. These products should not be located in a garage, covered patio,
near water or outdoors.

Never operate product if it has a damaged cord or plug, if it is not working
properly, if it has been damaged, or immersed in water. Contact Customer Tech
Support for examination and repair.

POWER

If your unit is powered by a power supply, the power must be plugged into the power
jack, which is located in the front of the machine near the stabilizer tube. Some units have
a power switch, located next to the power jack. Make sure it is in the ON position. Unplug
cord when not in use. NOTE: Some units have an ON/OFF switch located behind
the console.

HEIGHT REQUIREMENTS

The ClimbMill adds 30” – 38” (76cm – 96) to a user’s height. For example, a 6’ (183cm)
tall user will be 7’ 8” – 8’ 4” (234.4cm – 254.4cm) off of the floor. Total height of the
user on the ClimbMill should not exceed 9’ 10” (300cm), which means users taller than
6’ 8” (204cm) should not use this equipment.

WARNING

WARNING

USING THE HEART RATE FUNCTION

The heart rate function on this product is not a medical
device. While heart rate grips can provide a relative
estimation of your actual heart rate, they should not be
relied on when accurate readings are necessary. Some
people, including those in a cardiac rehab program, may
benefit from using an alternate heart rate monitoring
system like a chest or wrist strap. Various factors,
including movement of the user, may affect the accuracy
of your heart rate reading. The heart rate reading is
intended only as an exercise aid in determining heart
rate trends in general. Please consult your physician.

PULSE GRIPS

Place the palm of your hands directly on the grip pulse
handlebars. Both hands must grip the bars for your heart rate
to register. It takes 5 consecutive heart beats (15-20 seconds)
for your heart rate to register. When gripping the pulse
handlebars, do not grip tightly. Holding the grips tightly may
elevate your blood pressure. Keep a loose, cupping hold. You
may experience an erratic readout if consistently holding the
grip pulse handlebars. Make sure to clean the pulse sensors to
ensure proper contact can be maintained.

3 ft 3 ft

92 cm 92 cm

1 ft 31 cm

3 ft 92 cm

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WIRELESS HE ART RATE RECEIVER

When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit and displayed
on the console.

Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the chest strap
just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The chest strap must be tight
and properly placed to receive an accurate and consistent readout. If the chest strap is too loose, or positioned improperly, you may
receive an erratic or inconsistent heart rate readout.

BACKSIDE O F CHEST TRA NSMITTER

APPLY MOISTU RE HERE

LOGO

TROUBLESHOOTING
& MAINTENANCE

Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death. If you feel faint, stop
exercising immediately.

WARNING!

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RECOMMENDED CLEANING TIPS

Preventative maintenance and daily cleaning will prolong the life and look of your equipment.

SOLUTION: Follow these tips:

• Position the equipment away from direct sunlight. The intense UV light can cause discoloration on plastics.

• Locate your equipment in an area with cool temperatures and low humidity.

• Clean with a soft 100% cotton cloth.

• Clean with soap and water or other non-ammonia based all purpose cleaners.

• Wipe foot pads, handles, heart rate grips, and handlebars clean after each use.

• Do not pour liquids directly onto your equipment. This can cause damage to the equipment and in some cases electrocution.

• Check pedal motion and stability.

• Adjust leveling feet when equipment wobbles or rocks.

• Maintain a clean area around equipment, free from
dust and dirt.

CHECK FOR DAMAGED PARTS

DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness.

MAINTAIN LABELS AND NAM EPLATES. Do not remove labels for any reason. They contain important information. If unreadable

or missing, contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com

MAINTAIN ALL EQUIPME NT Preventative maintenance is the key to smooth operating equipment. Equipment needs to be
inspected at regular intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out
of use until it is repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified
to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if
proper arrangements are made.

CARE AND MAINTENANCE

HOW DO I CLEAN MY MACHINE?

Clean with soap and water cleaners only. Never use solvents
on plastic parts. Cleanliness of your stepper and its operating
environment will keep maintenance problems and service calls to
a minimum. For this reason, Customer Tech Support recommends
that the following preventive maintenance schedule be followed.

DAILY

• Clean entire machine using water and mild detergent such as
“Simple Green”, or other Matrix approved solution (cleaning
agents should be alcohol and ammonia free).

To remove power from the equipment, the power cord
must be disconnected from the wall outlet.

WARNING

PREVENTATIVE MAINTENANCE CHECKLIST

Facility:

MAKE: MODEL: S/N

LOCATION: TECHNICIAN: DATE:

Inspect power cords

Vacuum/clean under cover

Check resistance system

Lubricate pivot points

Check connecting joints

Notes/comments

Remove covers, check belts

Verify electronics operation

Check pulleys

Check/tighten hardware

QUARTERLY

• Check all connecting joint areas for tightness of
bolt assemblies.

• Ensure that there is little, or no free play at all joint
assemblies once bolts have been tightened. Installation of
washer kits may be required if free play does not come out
from tightening bolts.

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