A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest way to verify
this is to locate the main circuit breaker box, and turn of
should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or any other item should lose power
when you perform this test. Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection
coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC article 210-21
and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
The 3x, 5x and 7xe bikes are designed to be self-powered and do not require an external power supply source to operate. Withou
power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will increase the time needed for start-up.
An external power supply will ensure power is provided to the console at all times and is recommended when add-on accessories are used.
For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial cable with ‘F Type’
compression fittings on each end will need to be connected to the cardio unit and the video source. Additional power requirements are not needed
for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!
110 V UNI
All Matrix 3x, 5x, 7xe and 7xi 110 V bikes require the use of a 100-125 V
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.
220 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 220 V bikes require the use of a 216-250 V, 50 Hz and a 15 A
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or break down, grounding provides a path of
least resistance for electric current to reduce the risk of electric shock. The unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local
codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
TS
5-15R and have the same configuration as the plug. No adapter should be used with this
6-15R and have the same configuration as the plug. No adapter should be used with this
f the breaker(s) one at a time. Once a breaker has been turned off, the only thing that
t an external
, 60 Hz and a 15 A
North American power cord plugs shown.
Depending on your country, the plug type may vary.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the
maximum number of units running off of it. If the distance from the circuit breaker box to each outlet is 100 ft (30.5 m) or less, then a 12 gauge
wire should be used. For distances greater than 100 ft (30.5 m) from the circuit breaker box to the outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW- POWER MODE
All units are configured with the ability to enter into an energy saving / low-power mode when the unit has not been in use for a specified period
of time. Additional time may be required to fully reactivate this unit once it has entered the low-power mode. This energy saving feature may be
enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode'.
2
Page 5
CHAPTER 3: PREVENTIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly
scheduled cleaning.
YOU WILL NEED:
- Mild dish soap and water mixture in a spray bottle.
- Lint-
free 100% cotton cleaning cloths or Microfiber cleaning cloths.
DAILY:
1. Wipe down the unit after each use with a mild dish soap and water mixture. NOTE: Spray the soap / water mixture onto the cloth.
NEVER spray directly onto the equipment. We recommend that you do NOT allow customers to use spray bottles to clean the equipment. If
the cleaner is sprayed directly on the equipment or overspray is present, it may cause your equipment to rust and / or cause da
sole overlays.
W
EEKLY:
1.
With a clean dry 100% lint-free cloth and water / soap mixture, wipe down the entire console area including the hand grips and hand rails.
mage to con
-
3.2 CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason.
contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventive maintenance is the key to smooth operating equipment. Equipment needs to be inspected at regular
intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will
provide
service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
They contain important information. If unreadable or missing,
3
Page 6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
e.g. A7XE CONSOLE SHOWN
A
7XE CONSOLE DESCRIPTION
The Matrix machine is inspected before it is packaged. It is shipped in
two pieces: the base and the console. Carefully unpack the unit and
dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed
before use.
The 7xe has a fully integrated touch screen display. All
information required for workouts is explained on screen.
Exploration of the interface is highly encouraged. The information
explaining how to program for various workouts will give an
explanation about the contents of each screen on the 7xe.
GO:
A)
One Touch Start.
B) STOP
C) COOL DOWN (displayed on-screen during workout): Puts unit
7XE
D) VOLUME UP/DOWN: Adjusts the volume output through
E) CHANNEL UP/DOWN: Allows for channel selection on the
F)HOME:
G) LAST CHANNEL: Allows the user to cycle between the current
H)
I)DISPLAY MODE: Allows user to cycle through display modes.
J)
K)
(displayed on-screen during workout): Ends workout and
shows workout summary data.
into Cool Down mode. Cool Down time is dependent on the
workout.
ENTERTAINMENT ZONE
headphones.
integrated console TV.
Will take the user back to the home screen.
channel and the previous channel they were viewing.
CC/MUTE:
NUMBER KEYPAD:
RFID SENSOR:
on feature).
Mutes sound and turns closed captioning on or off.
Allows for easy number inputs.
Wireless login access location (optional add-
FIGHEDJK
4
Page 7
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION - CONTINUED
e.g. T7XE CONSOLE SHOWN
T7XE CONSOLE DESCRIPTION
A
LIJKHG
NM
The Matrix machine is inspected before it is packaged. It is shipped in
two pieces: the base and the console. Carefully unpack the unit and
dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed
before use.
The T7xe has a fully integrated touch screen display. All information
required for workouts is explained on screen. Exploration of the
interface is highly encouraged. The information explaining how to
program for various workouts will give an explanation about the
contents of each screen on the T7xe.
GO
A)
B)STO
C)I
D)
E) COOL DOWN: Puts treadmill into Cool Down mode. Cool
F)EM
: One Touch Start.
P: Ends workout and shows workout summary data.
NCLINE T
SP
Down time is dependent on the length of the workout. Workouts
19 minutes and shorter will have a cool down length of 2
minutes. Workouts 20 minutes and longer will have a cool down
length of 5 minutes.
and immobilize the unit. The emergency stop on this treadmill
must be returned to its original position in order to allow normal
operation of the unit.
OGGLES:
OGGLES:
EED T
ERGENCY STOP
Adjust incline during workout.
Adjust speed during workout.
/
IMMOBILIZATION: T
o stop all functions
CD
AEBF
T7XE ENTERTAINMENT ZONE
G)
H)
I)H
J)
K)
L)D
M)
N) RFID SENSOR: Wireless login access location (optional add-
UME UP/DOWN:
VOL
headphones.
NNEL UP/DOWN:
CHA
integrated console TV.
OME: Will take the user back to the home screen.
LA
ST CHANNEL:
channel and the previous channel they were viewing.
CC/MUTE: Mutes sound and turns closed captioning on or off.
ISPLA
NUM
on feature).
ODE: Allows user to cycle through display modes.
Y M
BER KEYPAD: Allows for easy number inputs.
Adjusts the volume output through
Allows for channel selection on the
Allows the user to cycle between the current
5
Page 8
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION - CONTINUED
e.g. A7XI CONSOLE SHOWN
A
7XI CONSOLE DESCRIPTION
The Matrix machine is inspected before it is packaged. It is shipped in
two pieces: the base and the console. Carefully unpack the unit and
dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed
before use.
The 7xi has a fully integrated touch screen display. All information
required for workouts is explained on screen. Exploration of the
interface is highly encouraged. The information explaining how to
program for various workouts will give an explanation about the
contents of each screen on the 7xi.
GO
A)
: One Touch Start.
B)STOP
C) COOL DOWN (displayed on-screen during workout): Puts unit
7XI
D) VOL
E) CHANNEL UP/DOWN: Allows for channel selection on the
F)H
G)LA
H)
I)DISPLAY MODE: Allows user to cycle through display modes.
into Cool Down mode. Cool Down time is dependent on the
workout.
ENTERTAINMENT ZONE
UME UP/DOWN:
headphones.
integrated
OME: Will take the user back to the home screen.
channel and the previous channel they were viewing.
CC
NUM
on feature).
console TV.
ST CHANNEL:
/MUTE: Mutes sound and turns closed captioning on or off.
BER KEYPAD: Allows for easy number inputs.
Adjusts the volume output through
Allows the user to cycle between the current
Ends workout and
FIGHEDJK
6
Page 9
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION - CONTINUED
e.g. T7XI CONSOLE SHOWN
A
LIJKHG
NM
T7XI CONSOLE DESCRIPTION
The Matrix machine is inspected before it is packaged. It is shipped in
two pieces: the base and the console. Carefully unpack the unit and
dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed
before use.
The T7xi has a fully integrated touch screen display. All information
required for workouts is explained on screen. Exploration of the
interface is highly encouraged. The information explaining how to
program for various workouts will give an explanation about the
contents of each screen on the T7xi.
GO
A)
B)STO
C)I
D)
E) COOL DOWN: Puts treadmill into Cool Down mode. Cool
F)EM
: One Touch Start.
P: Ends workout and shows workout summary data.
NCLINE T
SP
Down time is dependent on the length of the workout. Workouts
19 minutes and shorter will have a cool down length of 2
minutes. Workouts 20 minutes and longer will have a cool down
length of 5 minutes.
and immobilize the unit. The emergency stop on this treadmill
must be returned to its original position in order to allow normal
operation of the unit.
OGGLES:
OGGLES:
EED T
ERGENCY STOP
Adjust incline during workout.
Adjust speed during workout.
/
IMMOBILIZATION: T
o stop all functions
CD
AEBF
T7XI ENTERTAINMENT ZONE
G)
H)
I)H
J)
K)
L)D
M)
N) RFID SENSOR: Wireless login access location (optional add-
UME UP/DOWN:
VOL
headphones.
NNEL UP/DOWN:
CHA
integrated console TV.
OME: Will take the user back to the home screen.
LA
ST CHANNEL:
channel and the previous channel they were viewing.
CC/MUTE: Mutes sound and turns closed captioning on or off.
ISPLA
NUM
on feature).
ODE: Allows user to cycle through display modes.
Y M
BER KEYPAD: Allows for easy number inputs.
Adjusts the volume output through
Allows for channel selection on the
Allows the user to cycle between the current
7
Page 10
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION
7XE/7XI CONSOLE OPERATION
GETTING STARTED
• Touch the USER button to sign-in with your XID.
•
Touch the GUEST button to work out anonymously.
• Touch the REGISTER button to create a new XID.
• For help or more information, touch
• To change language, touch
.
.
USER SIGN-IN
1) Enter your XID and touch
2) Enter your PASSCODE and touch
Consoles equipped with RFID will have this
symbol in the lower-right corner of the display.
To log in, touch your RFID tag to the symbol
located on the bottom right of the console.
.
.
LOGIN SCREEN
GO SCREEN
• Touch GO to begin working out immediately. Or...
• Touch the WORKOUT CATEGORY button of
your choice to customize your workout.
REGISTER A NEW USER
1) Don’t have an xID account? Registration is easy.
2) Follow the on-screen prompts to create your free
account.
3) Review your information and select the I
ACCEPT THE TERMS AND CONDITIONS
box to review the Terms and Conditions.
4)
Touch
account is now active and you are signed in.
to complete registration. Your
PROGRAM SETUP
1) After selecting a WORKOUT CATEGORY button, select
one of the PROGRAMS listed to the left.
For more information on a selected program, touch
2) Use the SLIDER CONTROLS to
adjust your program settings.
3) Press GO to begin your workout.
Note: Workouts and features vary based on
model type, console configurations, software
versions and options purchased.
* Supported standards with carrier frequency of 13.56 MHz
include; ISO 14443 A, ISO 15693, ISO 14443 B, Sony
Felica, Inside Contactless (HID iClass), and LEGIC RF.
.
8
Page 11
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION - CONTINUED
GO SCREEN
PROGRAM SETUP
Note: Workouts and features vary based on model type, console configurations, software versions and options purchased.
9
Page 12
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION - CONTINUED
HOMESCREEN
• The USERNAME or GUEST is shown in the upper left corner.
• Touch
displayed at the bottom of the screen.
• Touch
• T
ouch
change AUDIO SOURCE (TV, My Media, Virtual Active, etc.).
• Touch
• Touch
speed or incline. Press
• Touch
• T
ouch
N
OTE:
While paused, touch
•
• Touch
to change WORKOUT STATISTICS
to go back to the home screen whenever you’re using an app.
to adjust VOLUME, pair a BLUETOOTH device or to
to increase or decrease the intensity level, speed or incline.
to use the keypad to set intensity level,
to change intensity level, speed or incline back to previous setting.
to temporarily pause your workout and touch to resume.
After resuming, speed, incline and intensity levels will be reset.
to increase or decrease the duration of your workout.
HOMESCREEN
to confirm change.
to end workout.
• T
ouch
to enter cool down mode. Cool down lasts
for a few minutes while reducing the workout intensity,
allowing your body to recover from your workout.
• Touch
to lock the screen in order to prevent accidental
screen touches from being implemented. Touch it again
to unlock the screen and allow screen touches.
• Touch
to turn the fan on. There are three fan speeds (low, medium, high).
Note: Workouts and features vary based on model type, console
configurations, software versions and options purchased.
10
Page 13
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION - CONTINUED
APPS AND ENTERTAINMENT
SIMPLE
Workout stats are displayed in
3 customizeable windows.
TRACK
Displays a 400
m (1/4 mile) track. Split
feature allows you to keep track of your
fastest laps and improve your time.
VIRTUAL ACTIVE
Your workout info is displayed and Virtual
Active courses are shown. With V
irtual Active,
escape the confines of an ordinary workout as
you or walk or run through exotic destinations.
TARGET HEART RATE
Track your progress while working out
Target Heart Rate program.
to a
CONSTANT WATTS
Track your progress while working
out to a Constant W
atts program.
FITNESS TEST
Track your progress while working
out to a Fitness
Test program.
LANDMARKS
Track your progress while working
out to a Landmarks program.
SPRINT 8
Track your progress while working
out to a Sprint 8 program.
CHANGE WORKOUT
Select a different workout without
stopping your current workout.
MY MEDIA
Connect and control audio and video files
on-screen via USB port or Bluetooth.
TV
Watch live TV.
WEATHER
Get local weather info.
WEB BROWSER
Access the world wide web
while you work out.
FACILITY CALENDAR
View Facility event schedule and other info.
YOUTUBE
Browse and watch YouTube
videos while you work out.
FACEBOOK
Browse your Facebook page
while you work out.
TWITTER
Access your Twitter feed while you work out.
NETFLIX
Browse and watch Netflix videos while
you work out. Netflix account required to
access content.
HULU PLUS
Browse and watch Hulu Plus videos
while you work out. Hulu Plus
account required to access content.
VEVO
Browse and watch Vevo videos
while you work out. Vevo account
required to access content.
VUDU
Browse and watch Vudu videos
while you work out. Vudu account
required to access content.
MYFITNESS PAL
Lose weight with MyFitnessPal, the fastest
and easiest to use calorie counter
.
Note: Workouts and features vary based on
model type, console configurations, software
versions and options purchased.
11
Page 14
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION - CONTINUED
FIRST TIME SETUP SCREENS
To enter "Restore Factory Defaults" setting, press "ENTER, 3, 0, 0,
2, ENTER" on the number keypad and Factory Defaults setting will
appear on the display.
12
Page 15
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 7XE/7XI CONSOLE OPERATION - CONTINUED
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
13
Page 16
5.1 USING MANAGER MODE
CHAPTER 5: MANAGER MODE
1) To enter Manager Mode, press "ENTER, 1, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.
2) Manager Mode is divided into 9 tabs, located on the left side of the screen. They are General, W
Asset Management, W
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY
eather, TV, Applications, Hardware and Service.
STOP to exit Manager Mode.
orkout, Setup Defaults, Network Setup,
14
Page 17
CHAPTER 5: MANAGER MODE
5.2 MANAGER MODE OVERVIEW
CategoryNameModelsDefaultRangeUnits
Accumulated TimeTACSEHUR0-Hours
(TAEHU)Miles/Km
(CS)Floors
-
MPH/KPH
Miles/Km
Feet
General
Workouts
Accumulated DistanceTACSEHUR0-
Serial Number - ConsoleTACSEHUR
Serial Number - FrameTACSEHUR
DateTACSEHURRTC Date
TimeTACSEHURRTC Time00-23:00-59:00-5912hr/24hr
Time Zone TACSEHURCentral Time--
Time Format TACSEHUR 12 Hour 12 Hour, 24 Hour -
Screen Timeout TACSEHUR3015-120, NeverSeconds
Software Version HistoryTACSEHUR---
Firmware VersionsTACSEHUR ---
Language Setup TACSEHUR English (U.S.) See Languages Table-
Social Network PostTACSEHUR
Keyboard Disable
Threshold
Maximum Workout TimeTACSEHUR6010-120Minutes
Maximum Workout
Calories
Maximum Workout
Distance
Maximum Workout Floors CS 200 Floors 15-200 Floors Floors -
Maximum Level C 20 10-25 -
E-Stop Enable C TRUE True/False -
E-Stop Sensitivity C 100 4-400 -
Pause Time TACSEHUR 5 1-10 Minutes
Maximum SpeedT123.1-15.0MPH/KPH
Start SpeedT0.50.5-1.4MPH/KPH
Maximum InclineTA(T)15 / (A)100(T)1.0-15.0 / (A)1-100(T)% Grade / (A)%
ElevationTA
Cooldown TimeTACSEHUR51-20Minutes
Maximum Cool Down
Adjustment Time
T2.0MPH/3.2KPH
TACSEHUR1000050-10000Calories
TAEHUR31.1Mile/50Km
TACSEHUR51-20Minutes
Prefix+(Type)
+YYMM00000
Prefix+(Type)
+YYMM00000
“I just exercised for
[time] on a Matrix
Fitness 7xi”
(T)Below 5000 eet
(A) 0
YYMMxxxxx-
YYMMxxxxx-
2000-2099/01
-12/01-31
--
Machine Minimum -
4.0MPH/6.4KPH
(T)0.6-61.5Mile/1-99Km
(AEHUR) 0.6-31.1Mile/1-50Km
(T)Above/Below
(A) 0-10000
15
Page 18
CHAPTER 5: MANAGER MODE
5.2 MANAGER MODE OVERVIEW
CategoryNameModelsDefaultRangeUnits
LevelTASEHUR1(TSEHUR)1-20 (A)1-25-
Age TACSEHUR 30 10-99 Years
(THUR)50-400lbs/22-182kg
(AE)44-440lbs/20-200kg
(CS) 80-400lbs/36-182kg
--
Setup Default
WeightTACSEHUR150lbs/68kg
Height TC 70in/173cm 40-90in/101-228cmin/cm
Gender TACSEHUR Male Male/Female -
Default Workout Time TACSEHUR30 5-Max Minutes
Default Workout CaloriesTACSEHUR30050-MaxCalories
Default Workout DistanceTAEHUR3.1Mile/5.0Km0.1-Max (Mile and Km)Miles/Km
Default Workout FloorsCS2015-MaxFloors
Default Workout InclineA00-Max%
Default Web pageTACSEHUR
Automatic UpdateTACSEHURCheckCheck/No Check-
http://www.google.
com
lbs/kg
Update
Network Setup
Asset
Management
Update From USBTACSEHURUpdate From USBUpdate From USB/Install-
Check For UpdatesTACSEHUR-Check For Updates/Install-
It occurs when the calibration time is too long or the calibration distance is too
a.
short.
01A1CIncline calibration errorA
01A3CMotor is disconnectedT
01A8CMain motor over currentT
01ACC
01AFC
01B4C
014A
(01AE)
0140BIncline motor operation failA
0141BMotor over temperatureT
0144BMotor over currentT
Electro magnet (ECB) over
current
Electro magnet (ECB) dis
connected
Resistance disconnectA
Electro magnet (ECB) disconnected
Battery connection reverse
protection
LCB charge current is
B
abnormal
-
HUR
C
HUR
C
AHUR
AHUR
b.Don’t fix the incline motor tube then turn on the power.
- If the console still shows 01A1, please replace incline motor
- If auto calibration is finished, please follow the incline motor installation
SOP to fix incline motor.
Replace LCB.
c.
a.
Check the connection of the motor cable at the MCB.
b.Check if the MCB LED DSP1 (MCU).
- If LED DSP1 is blinking or solid light, replace the motor
If LED DSP1 is not lit, replace the MCB.
-
a.
Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
Replace the MCB.
b.
a.
Check if the Electro-magnet is short circuited or open.
b.If the resistance data shows a short/open ohms or is outside the range of 12.8
~14.2 ohms, replace the Electro-magnet.
c.If the resistance data is in the range between 12.8 ~14.2 ohms, replace the LCB.
On standby mode, measure the resistance on ECB1 and ECB2. Please check the
a.
ECB extension cable connection at the LCB (pins 1 & 3 for ECB1, pins 2 & 4 for
ECB2), there should be between 12.8 ~ 14.2 ohms.
- If the ECB resistance is out of the range, replace the ECB.
If the ECB resistance is within the range, replace the LCB.
-
Check the gap of ECB1 and ECB2. There should be a gap of .5mm between the
b.
ECB and the flywheel.
a.
Check if the Electro-magnet is short circuited or open.
b.If the resistance data shows a short/open ohms or is outside the range of 12.8
~14.2 ohms, replace the Electro-magnet.
c.If the resistance data is in the range between 12.8 ~14.2 ohms, replace the LCB.
a.
Check if the resistance is short circuit.
- If resistance data is under 10 ohms, please replace power resistance.
If resistance data is over 10 ohms, please replace LCB.
-
a.
Check the connection of the ECB extension cable from the LCB to the ECB.
Check to see if LED8 and LED10 on the LCB have a brief light for 3 second when
b.
you power on machine.
If LED8 and LED10 do not have a brief light, replace the LCB.
If LED8 and LED10 do have a brief light, check the ECB
connection at the LCB (pins 1 & 3 for ECB1, pins 2 & 4 for ECB2), there
should be between 12.8 ~ 14.2 ohms.
- If the ECB resistance is out of the range, replace the ECB.
If the ECB resistance is within the range, replace the LCB.
c.
Check the battery wire connection between the battery and LCB.
a.
b.Check the battery voltage.
- If there is no data on voltage, replace the battery
- If there is data on voltage, replace the LCB.
Replace LCB.
a.
a.
Please run
b.If the error code happens in Auto-calibration, the machine still can work, no need
to do anything.
c.If the error code happens in workout, please replace the incline motor
a.
Check the connection of the motor cable at the MCB.
b.Use a multi-meter to check the motor wire circuit. Set the multi-meter to Ohms
and place both terminals on the blue wires of the motor cable.
-
-
a.
Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b.Replace the MCB.
Auto Calibration.
If there is an Ohm reading above 0, replace the motor
If the Ohm reading is 0, replace the MCB.
.
extension cable
.
.
.
36
Page 39
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODE LIST - CONTINUED
CODECLASSDESCRIPTIONMACHINESOLUTION
a.Please check the incline motor wire connection between the incline
and LCB.
A
0147BIncline motor disconnection
T
0148
(01A7)
0149B
02ABCMachine type error.ESHURA
02ADCMCB is over temperatureT
02A0CEncoder errorC
02A2COver DC bus voltageT
02A3C
02A7C
02BAC
02BBC
02BCC
02BDC
02BECDC brake error.C
02BFCDC brake Over CurrentC
BIncline motor over current.A
The resistance current is
over
Low AC power input voltage
when motor running
over I rms of phase current
of motor
The inner memory IC data
read error.
Inverter hardware interrupts
error.
Ground connection or fuse
error
Drive hardware interrupt
error.
A
T
T
T
T
T
T
b.Please check the incline motor VR if there’s data.
- If there’s no data, replace the incline.
- If there’s data, replace the LCB.
a.Please check the incline motor wire connection between the incline
and MCB.
b.Run auto calibration.
c.If the issue is not solved by replacing the incline motor.
a.Don’t fix the incline motor tube then turn on the power.
- If the console still shows error, please replace incline motor.
- If the console does not show error, please follow the incline
motor installation SOP to fix incline motor.
b. Replace LCB.
a.Please check if the resistance is short circuit.
- If resistance data is under 10 ohms, please replace power
resistance.
- If resistance data is over 10 ohms, please replace LCB.
a.Change the machine type on the console to match the correct
frame.
a.Check if that both fans are operating (there is a fan mounted to the
MCB itself as well as an external fan). Also check the connection
of the fans at the MCB.
b.If the fans are running correctly, replace the MCB.
a.Check the connection of the speed sensor cable from the LCB to
the speed sensor.
b.Check to see if LED D35 on the LCB is on when the brake is
turned to the left release position.
c.If LED D35 is off, move the stairs about 3 stairs and check to see
if LED D35 is flashing.
- If not, replace the speed sensor.
- If yes, adjust the speed sensor position and clean the speed
sensor of any debris then re-test.
a.Please check if the input power is normal(110V : over 140V/ 220V:
over 280V)
b.Replace the MCB.
a.Please check if the input power is normal(110V : low 76V/ 220V:
low 186V)
b.Replace the MCB.
a.Please check the Motor wire connection between the Motor and
MCB.
b.Please use the electric meter to check the 3 points (U/V/W) and
see if there’s data of inside impedance.
- If yes, replace MCB.
- If no, replace Motor set.
a.Reboot power, if error shows again, replace the MCB.
b.Reboot power, if error shows again, replace the MCB.
a.Check the Motor wire (3 points U/V/W) and ground wire whether
short.
b.Replace the MCB.
a.Replace MCB.
a.Check the power extend wire connection between the brake and
LCB for any damage.
b.Check to see if the stairs will move when you are in the stop posi-
tion. If yes, replace the brake.
a.Check the power extend wire connection between the brake and
LCB for any damage.
b.Check to see if the stairs will move when you are in the stop posi-
tion. If yes, replace the brake.
37
Page 40
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODE LIST - CONTINUED
CODECLASSDESCRIPTIONMACHINESOLUTION
02B2CSafe key action responseT
02B4CResistance Type ErrorESHURA
02B5C
02B6CSpeed up have over currentT
02B7CSpeed down is overcurrentT
02B8CRunning status is overcurrentT
02B9C
02C0CDC brake in manual modeC
02C1CSpeed tracking errorC
02C2C
02C3CFrame IR sensor errorC
02C4C
02C5C
02C6C
02C7C
0201ALCB battery low voltageESAa.Plug in the machine to charge battery for 24 hours.
0247BLCB failESHURAa.Replace LCB.
0248B
Inverter sensor the normal
rated current over 150% ,
can hold 60 sec
The inner memory IC data
write error
CZ 3IR sensors have no
communication or disconnected over 3 seconds
The frequency error form
control zone
The frequency error for frame
IR sensor
The receiver disconnection
for control zone
The receiver disconnection
for frame IR sensor
Battery disconnection or
fail ( LCB battery voltage is
less than 6 volts )
T
T
C
C
C
C
C
ESHURA
a.Check the connection of the safety key (emergency stop) switch. If
the switch is always open or shorted out, replace the switch.
b.If the emergency stop does not resolve the issue, replace the PCB.
a.Make sure machine type is set for the correct frame in console.
- If yes, replace LCB.
- If no, change to correct type and reboot the power.
a.Replace MCB.
a.Check the condition of the running deck and belt. Replace the belt
and flip or replace the running deck as needed.
b.Replace the MCB.
a.Check the condition of the running deck and belt. Replace the belt
and flip or replace the running deck as needed.
b.Replace the MCB.
a.Check the condition of the running deck and belt. Replace the belt
and flip or replace the running deck as needed.
b.Replace the MCB.
a.Reboot power, if error shows again, replace the MCB.
a.Check if the DC brake is in the “Right “lock position. Release the
brake (move to the left) if in lock position.
b.Replace the brake.
a.Adjust the speed sensor position and clean the speed sensor of any
debris.
b.Check the ECB extension cable connection at the LCB (pins 1 &
3 for ECB1, pins 2 & 4 for ECB2), there should be between 12.8 ~
14.2 ohms, check which ECB is outside the range and replace it.
a.Check if there’s something blocking the control zone 3 IR sensors.
b.Check if the control zone 3IR sensors (transmitter and receiver) are
aligned.
c.Check the connection of the control zone extension cable from the
transmission board to the receiver board.
d.Replace the transmission board or control zone extension cable as
needed.
a.Check if there’s something blocking the frame IR sensors.
b.Check if the frame IR sensors (transmitter and receiver) are aligned.
c.Check the connection of the frame IR transmitter cable from the
LCB to the frame IR transmitter sensors.
d.Replace the frame IR transmitter cable if the cable is defective.
a.Replace the control zone transmission board or receiver board.
a.Replace LCB.
a.Check the connection of the control zone extension cable from the
LCB to the control zone.
b.Replace the receiver board.
a.Check the connection of the frame IR receiver cable from the LCB
to the frame IR receiver sensor.
b.Replace the frame IR receiver cable.
a.Check battery wire connection to LCB.
b.Check to see if the battery voltage is less than 6 volt.
- If less than 6 volt, replace battery.
- If not, replace LCB.
38
Page 41
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODE LIST - CONTINUED
CODECLASSDESCRIPTIONMACHINESOLUTION
03A5CFailed to load programConsolea.Replace UCB.
03A6CFailed to run programConsolea.Replace UCB.
03A8CMachine type errorESHURACT
0301AMemory block damageConsolea.Enter the Engineer mode disable B Level Error, by pass
0302AUCB low battery voltageConsolea.Enter the Engineer mode disable B Level Error, by pass
0303AUCB low supply voltageConsolea.Enter the Engineer mode disable B Level Error, by pass
0304AEarphone Board Need
0305AUSB Hardware OT or OCConsolea.Enter the Engineer mode disable B Level Error, by pass
0306AKeypad press keep 60 sec-
0340BKey pad in extraordinary
0341BFan over currentConsolea.Enter the Engineer mode disable B Level Error, by pass
0343BUCB Over supply voltageConsolea.Enter the Engineer mode disable B Level Error, by pass
0345BCorrect packet but LCB with-
0346BUCB detect the error of LCB
0347BVA Load program failConsolea.Enter the Engineer mode disable B Level Error, by pass
0348BMotor not to runConsolea.Enter the Engineer mode disable B Level Error, by pass
04A0C
04B0C
04B1C
Replace
onds
operation
out the function
incline position error
If LCB have no message to
return UCB over 3 seconds
UCB not have communication response
IO board not have communication response
Consolea.Enter the Engineer mode disable B Level Error, by pass
Consolea.Enter the Engineer mode disable B Level Error, by pass
Consolea.Enter the Engineer mode disable B Level Error, by pass
Consolea.Enter the Engineer mode disable B Level Error, by pass
Consolea.Enter the Engineer mode disable B Level Error, by pass
Communication
Errors
Communication
Errors
Communication
Errors
a.Change the correct machine type in the console and reboot
power again.
CLASS A and B error code.
b.Replace UCB.
CLASS A and B error code.
b.Replace battery.
CLASS A and B error code.
b.Make sure the RPM over 35, when the machine of self-power
mode.
CLASS A and B error code.
b.Replace Earphone Board.
CLASS A and B error code.
b.Replace UCB.
CLASS A and B error code.
b.Replace Keypad.
CLASS A and B error code.
b.Replace Keypad.
CLASS A and B error code.
b.Replace Fan.
CLASS A and B error code.
b.Check the LCB provide power whether over 13 voltage
If yes, replace LCB.
If not, replace UCB.
CLASS A and B error code.
b.Replace UCB.
CLASS A and B error code.
b.Running the incline motor calibration again.
CLASS A and B error code.
b.Replace VA Micro SD card.
CLASS A and B error code.
b.Replace UCB.
a.Check the connection of the console cable at both ends and
perform continuity test.
b.Replace LCB.
a.Check the connection of the console cable at both ends and
perform continuity test.
b.Replace UCB.
a.Replace UCB.
39
Page 42
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODE LIST - CONTINUED
CODECLASSDESCRIPTIONMACHINESOLUTION
Enter the Engineer mode disable B Level Error, by pass CLASS
a.
A
0440BTimeout receive packet.
0441B
0442B
When UCB implements a
command, LCB has no this
command
The received command code
from the console is correct
and is supported, but it has
less or more data arguments
Communication
Errors
Communication
Errors
Communication
Errors
and B error code.
b.
Check the connection of the console cable at both ends and perform continuity test.
Replace LCB.
c.
Enter the Engineer mode disable B Level Error
a.
and B error code.
A
a.Enter the Engineer mode disable B Level Error, by pass CLASS
A
and B error code.
, by pass CLASS
40
Page 43
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 WORKING ENVIRONMENT SET UP FOR PARTS REPLACEMENT
1.
The desk that the product contacts must have an antistatic tablecloth or antistatic foam (Figure A).
FIGURE A
The working personnel needs to wear an antistatic ring and the ring must be grounded (Figures B & C).
2.
FIGURE CFIGURE B
41
Page 44
CHAPTER 9: PART REPLACEMENT GUIDE
9.2 T7XE UCB REPLACEMENT
1. Remove the 4 screws holding on the back cover (Figure A).
2. Remove the 4 screws holding on the console fan upper cover (Figure B).
3. Remove the 7 screws holding on the UCB (Figure C).
4. Unplug the LVDS and Inverter cable from UCB (Figure D).
FIGURE BFIGURE A
42
FIGURE DFIGURE C
Page 45
CHAPTER 9: PART REPLACEMENT GUIDE
9.3 T7XE TFT-LCD MODULE REPLACEMENT
1. Remove the UCB as outlined in Section 9.2.
2.
Remove the 12 screws holding on the Reinforce Set (Figure A).
3. Cut the two ties on the fixing plate (Figure B).
Remove the fixing plate set from the console cover (Figure C).
4.
5.
Remove the 4 screws
holding on the TFT- Panel (Figure D).
FIGURE BFIGURE A
6. Unplug the Inverter cable and LVDS cable (Figure E).
Note: There are two holes on the panel fixing plate--the upper hole is for 7xe and the
7.
FIGURE DFIGURE C
lower hole is for T7xe (Figure F).
FIGURE FFIGURE E
43
Page 46
CHAPTER 9: PART REPLACEMENT GUIDE
9.4 7XE UCB REPLACEMENT
1. Remove the 6 screws holding on the back cover (Figure A).
2. Remove the 7 screws holding on the UCB (Figure B).
Unplug the
3.
A
LVDS and Inverter cable from the UCB (Figure C).
FIGURE C
FIG
URE BFIGURE
44
Page 47
CHAPTER 9: PART REPLACEMENT GUIDE
9.5 7XE TFT-LCD MODULE REPLACEMENT
1. Remove the UCB as outlined in Section 9.4.
2. Cut the two ties on the fixing plate (Figure A).
Remove the fixing plate set from the console cover (Figure C).
3.
Remove the 4 screws
4.
holding on the TFT- Panel. Remove the UCB (Figure D).
FIGURE BFIGURE A
5. Unplug the Inverter cable and LVDS cable (Figure E).
Note: There are two holes on the panel fixing plate--the upper hole is for 7xe and the
6.
FIGURE DFIGURE C
lower hole is for T7xe (Figure F).
FIGURE FFIGURE E
45
Page 48
CHAPTER 9: PART REPLACEMENT GUIDE
9.6 T7XI UCB REPLACEMENT
1. Remove the 4 screws holding on the back cover (Figure A).
2. Remove the 4 screws holding on the console fan upper cover (Figure B).
A
3. Remove the 7 screws holding on the UCB (Figure C).
Unplug the
4.
LVDS and Inverter cable from the UCB (Figure D).
FIG
FIGURE DFIGURE C
URE BFIGURE
46
Page 49
CHAPTER 9: PART REPLACEMENT GUIDE
9.7 T7XI TFT-LCD MODULE REPLACEMENT
1. Remove the UCB as outlined in Section 9.6.
2.
Remove the 12 screws holding on the Reinforce Set (Figure A).
3. Cut the tie on the fixing plate (Figure B).
Remove the touch panel tie
4.
5. Remove the fixing plate set from console cover (Figure D).
holding on the fixing plate (Figure C).
FIGURE BFIGURE A
Remove the 4 screws
6.
7. Unplug the Inverter cable and LVDS cable (Figure F).
holding on the TFT- Panel (Figure E).
FIGURE DFIGURE C
FIGURE FFIGURE E
47
Page 50
CHAPTER 9: PART REPLACEMENT GUIDE
9.8 7XI UCB REPLACEMENT
1. Remove the 6 screws holding on the back cover (Figure A).
2. Remove the 7 screws holding on the UCB (Figure B).
Unplug the
3.
A
LVDS and Inverter cable from the UCB (Figure C).
FIGURE C
FIG
URE BFIGURE
48
Page 51
CHAPTER 9: PART REPLACEMENT GUIDE
9.9 7XI TFT-LCD MODULE REPLACEMENT
1. Remove the UCB as outlined in Section 9.7.
2. Cut the tie and remove the Tuner set on the fixing plate (Figure A).
3.
Remove the touch panel tie
Remove the fixing plate set from the console cover (Figure C).
4.
Remove the 4 screws
5.
holding on the fixing plate (Figure B).
A
holding on the TFT- Panel (Figure D).
FIG
URE BFIGURE
6. Unplug the Inverter cable and LVDS cable (Figure E).
FIGURE DFIGURE C
FIGURE E
49
Page 52
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 VA INSTALLATION
Model
VA part number #
T7xi / T7xe1000356690
7xi / 7xe1000356622
Note: If the console hasa VA memory card installed, there will be a VIRTUAL ACTIVE icon on the home page
(Figure A); if the console does not have a VA memory card installed, there will not be an icon (Figure B).
50
FIGURE BFIGURE A
Page 53
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 VA INSTALLATION - CONTINUED
1. Remove the console back cover.
2. Push the memory card socket to the right side and the socket will be released (Figure A).
3.
Put the VA memory card in the socket (Figure B).
Push the memory card socket to the left side to secure the memory card (Figure C).
4.
FIG
URE BFIGURE A
FIGURE C
51
Page 54
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.2 RFID INSTALLATION
1. T7XE / T7XI RFID INSTALLATION
MAIN COMPONENT LIST OF RFID SET (PART NUMBER #1000375135)
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.2 RFID INSTALLATION - CONTINUED
Remove the console back cover. Connect the Signal connected wire to the Antenna board (Figure A).
1.
2. Remove the HR board and put the Antenna board on the front cover (Figure B).
A
Put the Foam Tap on the Antenna board (Figure C).
3.
Install the HR board on top of the Antenna board (Figure D).
4.
FIG
URE BFIGURE
5.
Connect the Signal connected wire to the UCB (Figure E).
6. Use the Tape fto hold the Signal connected wire (Figure F).
FIG
URE E
FIGURE DFIGURE C
FIGURE F
55
Page 58
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.2 RFID INSTALLATION - CONTINUED
Plug in the Reader board to the UCB and use the two screwssecure it (Figure G).
7.
FIGURE G
7XE /
3.
1.
2.
T7XE / 7XI / T7XI RFID INSTALLAT
Press the keysENTER, 3, 0, 0, 1, ENTERfor service mode, then select ”Hardware”. Press to select “RFID Module Installed” (Figure A).
Put the Wristband on the console to test it (Figure B). If RFID is working, the
ION
console will show this Wristband data on the screen (Figure C).
FIGURE BFIGURE A
56
FIGURE C
Page 59
CHAPTER 10: CONSOLE SPECIFICATIONS AND ASSEMBLY GUIDE
10.3 TV PROGRAMMING INSTRUCTIONS
Once the cardio equipment has been installed and proper power and cable wiring is provided, the Television must be programmed to the club's
channels and settings.
Enter Update manager by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Then select TV, Source Selection "Coaxial", then press
1.
the Next button to "TV Channel Setup" (Figure A).
2.
Set the Source Selection, Country, and Program List, then press “Start Scan” to begin scanning (Figure B).
FIGURE BFIGURE A
3. Scan Started will be displayed on the screen (Figure C).
FIGURE C
57
Page 60
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.1 SOFTWARE UPGRADE PROCEDURE FROM USB
NOTE: Don't power off the machine while the software is being installed. After the software has been installed completely, turn off the
machine and wait 30 seconds, then turn the machine back on.
1) Copy the Generations software onto the USB drive (Figure A).
2) Insert the USB Drive into the USB port in the console (Figure B).
3)
Enter Update manager by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Select Update and update source "Update
from USB" (Figure C).
Press
4)
"Install" to auto-run the upgrade process (Figure D).
If the display shows 04A0, turn off & turn on the machine again.
FIGURE AFIGURE B
FIGURE CFIGURE D
58
Page 61
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.2 SOFTWARE UPGRADE PROCEDURE FROM WEBSITE
NOTE: Don't power off the machine while the software is being installed. After the software has been installed completely, turn off the
machine and wait 30 seconds, then turn the machine back on. If the display shows 04A
1)
Enter Update manager by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Then select Update and update source "Check for
Update" (Figure A).
Press "Install" to auto-run the upgrade process (Figure B).
2)
0, turn off & turn on the machine again.
FIGURE AFIGURE B
59
Page 62
NOTES
60
Page 63
1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA
MATRIX FITNESS SYSTEMS CORP.
REV. 01
KO
61
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