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MS-D347-BE&TL&TH Printer User Manual
content
OVERVIEW
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SPECIFICATION
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MORE DETAILS
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POWER CONNECTION & POWER SUPPLY
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POWER CONNECTION
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POWER SUPPLY
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INTERFACE
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SERIAL
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USB
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DIMENSION
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MS-D347-BE
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MS-D347-TL
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MS-D347-TH
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INSTALLATION & OPERATION
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LOADING PAPER ROLL
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LED
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INDICATORS
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DIP SWITCH
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BLACK MARK
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SELF TEST PAGE
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HOW TO OPEN PRINTER HEAD AND CLEAR JAM PAPER
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MATTERS NEED TO ATTENTION
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SAFETY MATTERS
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USAGE MATTERS
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STORAGE MATTERS
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Overview
Special attentions:
1. MS-D347 series printer with paper roll bracket. Which have models,
including MS-D347-BE , MS-D347-TL, MS-D347-TH.
2. this manual is aim to introduce three model kiosk thermal printers,so
terminal user and developer can know them better , and help their
development and usage.
3. In the following descriptions, we think the operations of three
model of printers have printing commonality,but please clearly
distinguish their differences
MS-D347-BE
Difference: More compact size and medium paper roll bracket, suitable paper roll
specification : 80*80 mm ( paper width * roll diameter)
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MS-D347-TL
Difference: big paper roll bracket, suitable for paper roll specification: 80mm*160
mm ( paper width * roll diameter)
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MS-D347-TH
Sideways paper loading bracket, similar with CUSTOM K80, suitable for paper roll
specification: 80mm*160 mm ( paper width * roll diameter)
Specification
Model
MS-D347-BE/TL/TH
Printing method
Thermal dot line printing
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print
Total dots
576 dot/line
Printing density
85%~130%
Resolution
W 8 dots/mm*H 16 dots/mm
Printing speed
170mm/s(max)
Printing width
72mm
Paper width
80mm
Detectio
n
Thermal head
temperature
Thermal sensors
Thermal head switch
Mechanical switch
Out of Paper detection
Reflective infrared light sensor
Cutter detection
photoelectric sensor
conditio
n
Working voltage
24V±10%
Power consumption
Mean 1.75A（25% of maximum
printing dots）
Transient maximum
current
6.0A(max)
average
1.75A
Paper
Paper feed
Auto loading
Paper cut
Full cut/partial cut
Paper roll diameter
80mm (BE); 160 mm (TL/TH)
environ
ment
Operation temperature
-10—60°C（no condensation）
Storage temperature
-20—70°C（no condensation）
humidity
10%—85%RH（40°C/85%RH）
Service
life
Activation pulse
resistance
100,000000
Abrasion
Over 100km
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resistance
Dimension
MS-D347-BE
About
W132mm*D200mm
*H156mm
MS-D347-TL
About
W207.3mm*D121.5
5mm*H127.2156m
m
MS-D347-TH
130.5mm*227.5mm
*112mm
Unit weight
MS-D347-BE
1kg
MS-D347-TL
1.2kg
MS-D347-TH
1.1kg
Communication interface
Serial /USB
More details
MS-D347-BE & MS-D347-TL
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8
MS-D347-TH
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Power connection & power supply
Power connection
Outside of the plug is GND. So far MASUNG designed two type power
port by terminal user option.
Type A printer power cord of inner pin is DC 2.5mm. As below . left
switch is printer itself power switch.
Note: user can choose power adaptor DC24V/2.5Amade by MASUNG.
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Type B printer power code of inner pin is “Molex” standard.
Note: user can use power connector cable made by MASUNG. Then
connect it to main power of kiosk, which can supply DC24V/3A to
printer working.
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Power supply
Attention: Before plug in or plug out any interface and sockets, please
make sure the the printer power switch is off.
1. Make sure the printer power switch is off
2. Supplying power voltage should be 24±10%V
3. Plug in power cable
4. Turn on printer power switch，in the meantime , look at green LED
on printer head panel, it will light on normally. Otherwise, please
switch off power immediately .
Interface
MS-D347-BE
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13
MS-D347-TL
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MS-D347-TH
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Serial
RS-232C cable
5
7
4
6
8
132
9
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Notice: the RS-232C cable provided by MASUNG. Which its pin definition is not
international standard. User can’t user any other normal serial cable for replacement.
Or we won’t take any printer usage problem.
USB
USB cable
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USB
Definition
1
VCC
2
DATA-
3
DATA+
4
GND
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Dimension
MS-D347-BE
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MS-D347-TL
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MS-D347-TH
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Installation & operation
Step1. Refer to printer dimension, please pay much attention on screw
holes as below
MS-D347-BE
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MS-D347-TL
MS-D347-TH
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Step2. Fix the printer.
Tip :this step is suitable for MS-D347-BE & MS-D347-TL.
When user gets the printer , user will see the four screw holes on
both sides of the printer chassis as below. Install the printer on kiosk
cabinet tray .
Tighten the four screws on both sides of the printer chassis.
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MS-D347-TH
Use the specified three screws to fix printer on kiosk cabinet tray .
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Loading paper roll
Use paper roll spindle to support thermal paper roll.
MS-D347-BE & MS-D347-TL
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MS-D347-TH
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Make sure the thermal coating layer upward and load paper to
printer.(The printer will feed paper automatically when it is
power on)
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LED
Indicators
Green power LED on : power on
The two Red LED flash fast:power voltage is at a wrong level
Red Error LED off ,PE LED flash: out of paper.
DIP switch
1. location : this DIP switch is located at printer head, user can adjust
different switch number to reset different printer configuration.
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2. Notice: once user changed any number on this DIP switch. User need
to reload printer power to activate printer into corresponding
configuration.
3. DIP number function table
Switch
number
function
ON
OFF
default
1
Black mark
enable
disable
Off
2
Communicati
on
port
Refer to table 1
On
3
Off
4
Paper near
end
enable
disable
Off
5
Printing
density
Refer to table 2
Off
6
Off
7
Baud rate
Refer to table 3
Off(*)
8
Off(*)
(*)They are activated when serial was selected.
Table 1 communication port
Interface
DIP switch number
2
3
parallel
OFF
OFF
Serial
OFF
ON
ON
OFF
USB
ON
ON
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Table 2 printing density
Density level
Printing
density
DIP Switch number
5
6
1
130%
ON
ON
2
115%
ON
OFF
3
100%
OFF
ON
4
85%
OFF
OFF
Table 3 baud rate
Baud rate
DIP switch number
7
8
115200
ON
ON
9600
OFF
ON
19200
ON
OFF
38400
OFF
OFF
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Black mark
When DIP switch number 1 is ON, the black mark function will be
activated. So that user need to use thermal paper with black mark .
Self test page
MS-D347-BE & MS-D347-TL & MS-D347-TH
Self-test page includes basic configuration information. user can refer
it to adjust different parameters.
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how to print self-test page:
Method A:
As picture shows below,these three model printers have been
designed a “TEST” button to get self-test page, when user wants to
printer a self-test page, then press this button for 2 seconds after loading
paper.
Method B:
Send hex command: 1D 28 41 02 00 00 02 via printer communication
ports.
Sample “ self-test page”, as below
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How to open printer head and clear jam paper
turn off printer power , tear paper at roll end.
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press the yellow knob to open printer thermal head
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Take away jam paper and clear printer head
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Matters need to attention
Safety matters
1. Do not apply voltage or current to any pins excess of the absolute
maximum ratings.If voltage or current in excess of the absolute
maximum ia applied,excess current will flow through the
device,which may lead to printer damage.
2. Do not short-circuit any output pins with the power supply.
3. Do not drop conductive material onto the circuit board.Short
circuiting pins on the board may cause heat damage due to excess
current or may melt the bonding wire.
4. Be sure to connect the device with the specified cables.
5. Improper connection may cause fire or shock
6. Never disassemble or modify this product.Tampering with this
product may result in injury,or electric shock.
Usage matters
1. User should use standard thermal paper, or it will influence our
printer ,moreover ,it can damage thermal head gradually.
2. The width, inner diameter, outer diameter of paper roll have to meet
standard requirements, or it can make paper sensor unable to work
and paper jam.
3. Never use hard tools to clean the cutter, or it may result in
unrecoverable damage to the cutter.
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4. Never pull out the signal cable (USB & serial) or power wire when
the printer is power on.
5. Never touch the printer head or motor driver at once directly after the
printer has been working a long time, or will get scald.
6. There is great frication between the rubber roll and thermal head, so
user cannot press feed button or print anything when there is no paper,
or it can damage thermal sheet. Also cannot print when the platen
open.
7. User should clean thermal head regularly with anhydrous alcohol to
ensure the printer perform better and service life.
8. If the printer works outside, it needs to be cleaned regularly to ensure
the sensors work reliability.
9. When the printer is working, block up the paper mouth is forbidden.
Storage matters
1. Be sure to set this equipment on a firm, stable, horizontal platform.
2. During transport or storage, protect the device by storing it in
conductive sponge, aluminum foil, etc.
3. If the equipment falls, it may break or cause injury.
4. Excess of humidity and dust may destroyed the equipment。
5. Do not place heavy objects on top of this product. Never stand or lean
on this
product.
6. Equipment may fall or collapse, causing breakage and possible injury.
7. To ensure safety, please unplug this product if it unused for a long
time.
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*MASUNG has the right to change contents of the manual
without advanced statement!
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