Owner’s Manual
Master Spa Parts
Call Us Today : (920) 727 - 1700
Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
Thank you for choosing your new spa built by Master Spas. Please read the
entire Owner’s Manual before installing and using your spa. The goal of this
manual is to provide you with safety and operational information plus some tips
that will help you enjoy your spa to its fullest.
At the time of print, this manual is accurate in its information. Master Spas
reserves the right to change or improve its product without prior notice.
To check on updates or for other information, please visit www
.masterspas.com
and follow the links to the customer service section.
1
MASTER SPAS OWNER’S MANUAL
Welcome To Ultimate Relaxation!
The serial number for your spa is located in the filter area, on the spa system
pac
k, or on the UL plate on the skirting. It will start with "M" followed
by a 6-digit number. Ex. M504590
6927 Lincoln Parkway
F
ort Wayne, Indiana 46804
260-436-9100
www.masterspas.com
*Serial Number Location
Name
____________________________________________________
_
Addr
ess
____________________________________________________
City _____________________________ State ______ Zip
___________
Date Purchased ______ /______ /_______
Record Of Ownership
Master Spa Parts
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
2
TABLE OF CONTENTS
Important Safety Instructions
All Spa Models, Personal Safety ............................................................................3-6
Glossary of Spa Terminology ..............................................................................7-11
Installation
Electrical Installation Requirements ..............................................................................12
W
iring Schematic ..............................................................................................13
Site Preparation ............................................................................................14-15
Installation Instructions ....................................................................................16-17
Water Chemistry Terms ....................................................................................18-19
Spa Water Maintenance - Master Spas and Down East Spas
ECO PUR
™
Information ......................................................................................20
Water Quality Maintenance Start-Up ......................................................................21
Advantages of ECO PUR
™
....................................................................................22
Water Quality Maintenance Schedule - ECO PUR
™
....................................................23
Spa Water Maintenance - Freedom Spas
Spa Water Maintenance Start-Up ............................................................................24
Spa
Water Maintenance Schedule ........................................................................25-26
Water Maintenance Trouble-Shooting ....................................................................27
Why Chemicals are Important ..............................................................................28
Maintenance Recommendations ............................................................................29
Winterizing Your Spa ............................................................................................30
Master Spas
Specifications ....................................................................................................31
Initial Star
t-Up ..............................................................................................32-36
Diagnostic Messages ........................................................................................37-38
Periodic Reminder Messages..................................................................................39
Master Spas - Legend Series - LSI 557
Initial Start-Up ..............................................................................................40-42
Diagnostic Messages
........................................................................................43-44
Periodic Reminder Messages..................................................................................45
Down East Spas (2 - 3 Pump Systems)
Specifications ....................................................................................................46
Initial Star
t-Up ..............................................................................................47-50
Diagnostic Messages ........................................................................................51-52
Periodic Reminder Messages..................................................................................53
Freedom Spas and 1 Pump Systems
Freedom Specifications ........................................................................................54
Initial Star
t-Up ..............................................................................................55-56
Diagnostic Messages ............................................................................................57
Max Stereo System ..........................................................................................58-59
Flat Screen TV (FST) ..........................................................................................60-61
Dolphin Remote ..............................................................................................62-68
Trouble Shooting Guide....................................................................................69-70
Regular Maintenance Procedures ......................................................................71-73
Care of Spa Cover, Spa Cabinet & Filter Cleaning ....................................................74
Spa Maintenance Records ................................................................................75-76
Master Spa Parts
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
3
SAFETY INSTRUCTIONS
Save These Instructions
Included with your new spa is a safety sign.The sign is for you and your
guest’
s protection and is suitable for outdoor use in wet locations.The sign
should be placed in a location visible to all users of the spa.
Please take time to point out the physical location of the safety sign and the
importance of the safety precautions displayed on the safety sign to all of your
guests. Remember your safety and the safety of anyone who enjoys the use of
your spa is our utmost concern.
The sign should be mounted with screws or another type of permanent
fastener. Additional or replacement signs can be obtained from your dealer
or direct from the factory.
It’s time to relax! You now have your very own portable spa by Master Spas, Inc.
By fully understanding the operation of each of the features of your new Master
Spa you will be assured of many years of hassle-free, hot water therapy and fun.
Your safety is of paramount importance to the MasterSpas family.We urge you to
read and become thoroughly familiar with all safety aspects addressed in this
manual.
Through reading and totally understanding the important information in your
owner’s manual, you will realize that you now own THE ULTIMATE
RELAXATION MACHINE!
Introduction
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
4
SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions
should be observed including the following:
Important Safety Instructions
1. WARNING. To reduce the risk of injury, do not permit children to use this
product unless they are closely supervised at all times.
2. DANGER - RISK OF CHILD DROWNING. Extreme caution must be
ex
ercised to prevent unauthorized access by children.To avoid accidents, insure
that children cannot use a spa or hot tub unless they are closely supervised at
all times.
3. A pressure wire connector is provided on the surface of the control box inside
the spa to per
mit connection of a minimum No. 8 AWG solid copper bonding
wire between this point and any metal equipment, metal enclosures of electrical
equipment, metal water pipe or conduit within 5 feet (1.5M) of the unit.
4. DANGER - RISK OF ELECTRIC SHOCK. Install spa at least five (5) feet
(1.5M) fr
om all metal surfaces.A spa may be installed within five (5) feet
(1.5M) of metal surfaces if, in accordance with the National Electrical Code,
each metal surface is permanently connected by a No. 6 AWG (8.4mm) solid
copper conductor attached to the wire connector on the terminal box. A
grounding plug is provided for this purpose.
5. DANGER - RISK OF INJURY. The suction fittings in this spa are sized to
ma
tch the specific water flow created by the pump. Should the need arise to
replace the suction fitting or the pump be sure that the flow rates are compatible.
*NOTE: Never operate the spa if the suction fittings are broken or missing. Never
r
eplace a suction fitting with one rated less than the flow rate marked on the original
suction fitting.
6. DANGER - To reduce the risk of injury to persons, do not remove suction grate.
Suction thr
ough drains and skimmers is powerful when the jets in the spa are in
use. Damaged covers can be hazardous to small children and adults with long hair.
Should any part of the body be drawn into these fittings, turn off the spa
immediately. As a precaution, long hair should not be allowed to float in the spa.
7. Install spa so that water can be easily drained out of the compartment containing
electr
ical components so as not to damage equipment. Also, when installing spa,
allow enough room to access for servicing. Contact your local dealer for their
requirements.
Read And Follow ALL INSTRUCTIONS
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
5
SAFETY INSTRUCTIONS
Important Safety Instructions (cont.)
8. WARNING - TO REDUCE THE RISK OF INJURY:
(A) Always enter and exit a spa slowly.
(B)
Do not use the spa alone.
(C) Before entering the spa, always measure the water temperature with an
accurate thermometer.Tolerance of water temperature regulating devices can
vary as much as plus/minus 5° F (3° C).
(D) Persons suffering from obesity or with a medical history of heart disease,
diabetes, high or low blood pressure or circulatory system problems should
consult with their physician before using the spa.
(E) Since excessive water temperature has a high potential for causing fetal
damage during early months of pregnancy, pregnant or possibly pregnant
women should limit spa water temperatures to 100° F (38° C).
(F) Excessive water temperature can be dangerous.The water in the spa should
never exceed 104° F (40° C).Water temperatures between 100° and 104° F
are considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding 10 minutes) and for young
children. Long exposures at higher temperatures can result in hyperthermia.
(G) Children’s body temperature can increase more rapidly than adults in the same
water with elevated temperatures (above 99° F). Children should spend less time in
water above body temperature than adults.
(H) The use of a spa while under the influence of alcohol, drugs and/or medication may
lead to unconsciousness with the possibility of drowning.
*NOTE: Persons on medication should consult with their physician before entering the spa
since some medica
tion may induce drowsiness while other medication may affect heart rate,
blood pressure and circulation.
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches a level
several degrees above the normal body temperature of 98.6° F.
THE SYMPTOMS OF HYPERTHERMIA INCLUDE:
Dizziness • Fainting • Drowsiness • Lethargy • Increase in Internal Body Temperature
THE EFFECTS OF HYPERTHERMIA INCLUDE:
Unawareness of Impending Hazard • Failure to Perceive Heat
F
ailure to Recognize the Need to Exit Spa • Physical Inability to Exit Spa
F
etal Damage in Pregnant Women • Unconsciousness Resulting in a Danger of Drowning
Master Spa Parts
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
America’s Leader In Luxury
MASTER SPAS
6
SAFETY INSTRUCTIONS
Important Safety Instructions (cont.)
9. People with infections, sores or the like should not use the spa.Warm and hot
water temperatures may allow the growth of infectious bacteria if not properly
disinfected.
10. DANGER - RISK OF ELECTRIC SHOCK. Do not permit any electric
appliance
, such as a light, telephone, radio or television, within five (5) feet
of the spa. Never operate any electrical appliances from inside the spa or
while wet.
11. WARNING - RISK OF SUFFOCATION. If this spa is equipped with a gas
hea
ter, it is intended for outdoor use only, unless proper ventilation can
be provided for an indoor installation.
12. “CAUTION - RISK OF ELECTRIC SHOCK.
Do not lea
ve the CD compartment open.”
“CAUTION - RISK OF ELECTRIC SHOCK.
Replace components only with identical components.”
The CD player / VCR controls are not to be operated while inside the spa.
“WARNING - PREVENT ELECTROCUTION. Do not connect any
auxiliar
y components (for example, additional speakers, headphones,
additional audio/video components etc.) to the system.”
These units are not provided with an outdoor antennae.
Do not ser
vice this product yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
If the power supply/supply cord(s) are damaged, water is entering the TV,
speaker, CD compartment, or any other electrical equipment compartment area,
the protective shield is showing signs of deterioration, or there are signs of other
potentially hazardous damage to the unit, turn off the circuit breaker from the
wall and refer servicing to a qualified service personnel.
The unit should be subjected to periodic routine maintenance once every quarter
to make sure that the unit is operating properly.
13. SAVE THESE INSTRUCTIONS.
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America’s Leader In Luxury
MASTER SPAS
7
GLOSSARY OF SPA TERMINOLOGY
1. NECK JETS
2. SHOULDER JETS
3. THERAPY JETS
4. MASTER BLASTER
FOOT THERAPY JET
5. JET DIVERTER VALVE - Located on the topside of the spa, this valve
ph
ysically diverts the flow of water from one jet zone of the spa to another
jet zone (featured on the LSI, LSX and select Down East models)
Be sure that no sand or particles are brought into the spa as they will cause the
diverter to seize up. It is best to turn the diverter valve only when the pump is
turned off.
Your new Master Spa features a variety of jet
styles. All jets, regardless of style return the
water to the spa. Air is mixed with the water
by using the air controls creating a gentle to
most vigorous massage. Water flow is adjusted
by simply turning the outer face of the jet.
Your Master Spa will have a combination of
pulsating, rotating, dual pulsating and directional adjustable jets. The LS, LSI Series and
Down East 2 and 3 pump systems, feature the
Master Blaster Foot Therapy System.
Neck, Shoulder,Therapy Jets
Jet Diverter
Master Blaster
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America’s Leader In Luxury
MASTER SPAS
8
GLOSSARY OF SPA TERMINOLOGY
6. CASCADE WATERFALL VALVE - Located on the topside of the spa, this
valve adjusts water flow to the cascade waterfall.This feature is available in
the LS Series only.
7. AIR CONTROL VALVES - These are located around the top of your spa.
Y
ou may increase or decrease the force of your jets by opening or closing
the air control valves.Typically, one dial controls the air to water ratio and
mix to one group of jets.When not in use the air controls should be kept in
the closed position, as air bubbles tend to cool the water.
8. TOPSIDE CONTROL PANEL -You may safely control all functions from
inside or outside y
our spa using the Topside Control Panel.This Panel is used
to control the water temperature, pumps, the spa light, automatic filtration
cycles and other advanced functions.The digital display will give you a
constant temperature readout and will notify you in case of certain
malfunctions. Several user programmable functions are also available.
Cascade Waterfall Valve
Air Control Valve Air Control Valve
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America’s Leader In Luxury
MASTER SPAS
9
GLOSSARY OF SPA TERMINOLOGY
9. PERSONAL REMOTE CONTROL - The Legend Series (LS) spas have
additional remotes which allow the user to control the jet therapy while
remaining in his/her seat. By pressing the control one time, you will activate
low speed. Press the pad again for high speed and again to turn it off.
10. EQUIPMENT ACCESS PANEL - Located behind the side panel below the
T
opside Control Panel, this area houses the major components responsible for
the spas operation.Those components include the pumps, heater, control
panel box, Ozonator, and LED light system (if applicable). Pump and
equipment placement may vary by model.
11. ACCESS PANELS - These are located on all four sides of the spa. All of the
panels ar
e removable should service be required.
12. DRAINING THE SPA - The drain is located behind the front panel on the
far r
ight side, grasp the hose bib cap and turn it counter clockwise.The hose
bib fitting will then be able to be pulled out slightly and the cap can be
removed. Attach a garden hose, if desired. Draining times may vary by model
using the external hose bib.A sump pump may also be used to drain the spa
quickly.
Personal Remote Control
Hose Bib
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MASTER SPAS
10
GLOSSARY OF SPA TERMINOLOGY
13. FILTER LID -Your filter lid will serve to prevent major objects from
entering your filter area and possibly damaging your filter elements which are
located under the filter lid.These filter elements are designed to remove
small debris and oils from your spa water.
14. WEIR GATE - The weir gate is the horizontal door located in front of the
filter tha
t traps debris and contains it in the filter area.
15. SPA LIGHT - Your spa light is designed for safety and is located in the
inter
ior wall of your spa.The on/off switch is located on the topside of the
control panel.
16. EQUIPMENT CONTROL SYSTEM - This houses the wiring and electrical
components necessar
y to operate the spa.
17. SPA HEATER - This element is a 5.5 kW-220v electric heater on systems
with 2 or mor
e pumps and a 4 kW-220v heater on 1 pump systems housed in
a stainless steel tube. It is thermostatically controlled and equipped with a
high-limit temperature safety shut-off sensor.The high-limit sensor cannot be
reset until the temperature within the heater assembly drops several degrees
below the shut-off temperature of 108° - 110° F (varies by model). Should
the high-limit switch trip repeatedly, contact your dealer or qualified service
representative to diagnose the problem.
18. SLICE VALVES - These valves are used by service personnel to shut off water
to the hea
ter, main pump system and secondary pump system so that the
water does not need to be drained should the spa require service.
*NOTE - Slice valves must be completely open during normal operations.
Slice Valve
and Pump Union
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America’s Leader In Luxury
MASTER SPAS
11
GLOSSARY OF SPA TERMINOLOGY
19. MAIN PUMP - This produces water flow through the main jets in the spa.
The first pump may be operated on two speeds. Low speed will produce
efficient water circulation during filtration and gentle jet action. High speed
should be used for maximum jet action.The main pump is controlled by the
“Jets” or “Jets I” button on the Topside Control Panel or by using the Personal
Remote Control next to the Aqua Pressure Seat (LS Series only).
20. SECONDARY PUMP - This produces water flow through the other jet
system in the spa (if applicab
le).The second pump operates similar to the
main pump and is controlled by the “Jets II” button on the Topside
Control Panel or by using the Personal Remote Control next to the reverse
molded neck therapy seat (LS Series only).
21. CIRCULATION PUMP - This produces water flow through the heater in
the spa and pr
ovides the water flow necessary to actuate the ozone generator.
This fractional HP pump runs for 24 hours of efficient filtration and
heating.This pump is standard on all Master Spa models and optional on
2 pump Down East Spa models.
22. PUMP UNION - These are used by service personnel to easily service
the pumps
.
23. HEATER UNION - These are used by service personnel to easily service
the hea
ter.
24. OZONATOR -Your ozonator will operate in conjunction with your
filtra
tion system and circulation pump (if applicable). It will deactivate when
any other control function is manually activated and will reactivate after one
hour of inactivity.The ozonator is standard on all Master Spas and optional on
all Down East and Freedom Spas.
25. THIRD PUMP (on select models)
This produces water flow through the Master Blaster Jets located in the foot
w
ell of your spa.This pump functions on high speed only.
Ozonator
(optional)
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America’s Leader In Luxury
MASTER SPAS
12
ELECTRICAL INSTALLATION REQUIREMENTS
HAVE YOUR ELECTRICIAN READ THE FOLLOWING
INFORMATION BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire gauge sizes for incurring
power which are too small, may continually blow fuses in the electrical equipment box,
may damage the internal electrical controls and components, may be unsafe and in any
case will void your warranty.
It is the responsibility of the spa owner to ensure that electrical connections are made by
a qualified electrician in accordance with the National Electric Code and any local and
state electrical codes in force at the time of installation.These connections must be made
in accordance with the wiring diagrams found inside the control box.This equipment has
been designed to operate on 60 HZ alternating current only, 240 volts are required.
Make sure that power is not applied while performing any electrical installation. A copper
bonding lug has been provided on the electrical equipment pack to allow connection to
local ground points.The ground wire must be at least 6 AWG copper wire and must be
connected securely to a grounded metal structure such as a cold water pipe.
All Master Spas equipment packs are wired for 240 VAC only.
The only electrical supply for your spa must include a 50 AMP switch or circuit breaker to
open all non-grounded supply conductors to comply with section 422-20 of the National
Electrical Code.The disconnect must be readily accessible to the spa occupants, but
installed at least five feet from the spa.
A Ground-Fault Circuit Interrupter (GFCI) must be used to comply with section 680-42
of the National Electrical Code. A ground fault is a current leak from any one of the
supply conductors to ground. A GFCI is designed to automatically shut off power to a
piece of equipment when a fault current is detected.
Power hook-up to the spa must be 240 volt 3 wire plus ground
(6 AWG copper). Route the cable into the equipment area for final hook-up to
terminals inside the control panel.
The spa must be hooked up to a "dedicated" 240 volt, 50 amp breaker and GFCI.The
term "dedicated" means the electrical circuit for the spa is not being used for any other
electrical items (patio lights, appliances, garage circuits, etc.). If the spa is connected to a
non-dedicated circuit, overloading will result in "nuisance tripping" which requires
resetting of the breaker switch at the house electrical panel.
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America’s Leader In Luxury
MASTER SPAS
13
WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP
50 50
* Actual wiring of GFCI will vary by manufacturer of GFCI.The GFCI shown is a Square D.
Improper wiring of GFCI may result in permanent damage to spa system box. Repair /
replacement of spa system box is not covered under warranty when damage results from
improper wiring.
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Balboa
G.F.C.I Breaker Box
Instruments
Incorporated
Wire Key
Green (Ground)
Red (Hot)
Black (Hot)
White (Neutral)
TEST
House Breaker Box
OFF
ON
OFF
ON
OFF
ON
OFF
ON
BLK (HOT)
OFF
ON
RED (HOT)
WHT
GRN
GRN (GROUND)
RED (HOT)
BLK (HOT)
GRN (GROUND)
BLK (HOT)
WHT
RED (HOT)
WHT (NEUTRAL)
50
Spa System Box
50
TB1
1
2
WHITE (NEUTRAL)
3
BLACK (HOT)
4
RED (HOT)
5
GREEN (GROUND)
NOTE: For a 240 V
dedicated hook-up, the
white neutral wire is
not required between
the G.F.C.I. and the
system box.
IDF00007.mac 6/17/97
America’s Leader In Luxury
MASTER SPAS
14
SITE PREPARATION / GENERAL GUIDELINES
Portable spa installation is simple when properly planned.To that end it is important that you read the following information carefully and consult with your
Master Spas dealer.
1) Access - The actual dimensions of your new spa will determine the amount of
space that is needed in moving the spa from curbside to its final installation
area. Be sure to measure side yard dimensions, gates or doors and vertical
obstructions such as roof overhangs and overhead cables.Any other space
limiting obstacles such as trees or shrubs must be evaluated.
2) If the spa is being installed indoors, dimension limitations such as stairs,
ceilings and walls must be taken into consideration. Please have your Master
Spas dealer or delivery service review site or installation plans prior to
delivery.
3) Surface/Pad Requirements - When your new spa is filled with water and
bathers, it may weigh as much as several tons. It is imperative that the base
beneath the spa can support the actual weight.The spa must be on a
uniformly firm, continuous, and level surface.The recommended foundation
is a concrete pad with a minimum thickness of four (4) inches with steel
reinforcement bars crossed throughout the pad.
IMPORTANT
When installing your spa indoors or on a wood deck or balcony, the same load
r
equirements must be met.Total load may be as much as 90 pounds per square
foot.You should speak with a qualified contractor or your local building department to confirm that your surface is adequate for supporting a spa. Be sure to
locate your spa so that equipment remains above grade and is not subject to
flooding.
The equipment side(s) of the spa must be accessible in the event that future service is needed. Periodical maintenance checks require entry into the equipment
bay.When possible, it is wise planning for the future to leave access to all sides of
the spa in the event your spas plumbing requires maintenance.Your spa warranty
does not cover the cost of providing access for service.
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America’s Leader In Luxury
MASTER SPAS
15
SITE PREPARATION / GENERAL GUIDELINES
GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION
Again, proper planning will increase your total enjoyment factor with your new
spa.
Listed below are some additional items to consider when planning your
installation.
• How spa will complement landscaping and vice versa
• View from inside spa and view of spa from inside of home
• Exposure to sunlight and shading from trees
•Privacy
• Getting to spa from house and return
• Proximity to dressing rooms and bathrooms
• Storage for spa chemicals
• Local building codes (if applicable)
• Power cable
GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION
Installing your spa indoors creates an entirely different set of considerations.
Her
e again, with proper planning, no matter what room your spa goes in, it will
be your favorite room.
• Work with your Master Spas dealer and contractor to insure all local
building, electrical and plumbing codes are met
• Plan for a floor drain to drain off excess water or for draining and cleaning
your spa
• A ventilation fan may be necessary due to high humidity created by your spa
• Finished material in your spa room should also be capable of withstanding
increased humidity
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MASTER SPAS
16
INSTALLATION INSTRUCTIONS
1.) Put spa in final position that allows for access to equipment of spa
components.
2.) Remove front side panel (This is the side where the main topside control
panel is located) so electrical can be hooked up to the spa system pack.
Panels are removed by unscrewing the screws in the corner sections and
then lifting up the panels out of the retaining tracks.
4.) Be sure all pump and heater unions are secure. Each pump has 2 unions and
the heater has 2 unions. A newly delivered spa may have loose unions caused
in transporting the spa. Check that all slice valves are open, in the up
position. Again, the slice valves may become closed during transportation
of the spa.
Be sure outside drain fitting is fully closed.
5.) Fill spa to the "minimum safe water level" sticker.We recommend filling the
spa through the filter area.
6.) Turn the power on to the spa. Spa will go through its priming mode.
This lasts approximately 5 minutes.
7.) Be sure the jets in your spa are opened.
On all Master Spas / Down East: The jets open by turning the jet
collar clockwise.
On all Freedom Spas: The jets open by turning the jet collar counter
clockwise.The smaller jets in the Freedom line cannot be opened
or closed.
Note:The Master Blasters are only turned on/off through the use of the
“Jets 3” button or the divertor valve.
Removing of Panels
Slice Valve
and Pump Union
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MASTER SPAS
17
INSTALLATION INSTRUCTIONS
8.) It may be necessary to bleed air from the motor(s) on your spa if, after start
up, your spa pumps do not operate.
Due to the nature of water flow and hydro-therapy pumps, please be advised
that air locking of pumps may occur. Master Spas has taken measures to
reduce the possiblilty of this, but it still may occur, especially after refilling a
spa. This is not a service covered under warranty.
To relieve an airlock situation, loosen the union (see picture) on the discharge
of the pump (the end of the pump that water is being pushed through). Water
should leak out. Tighten the union and test the pump for proper jet flow.
If needed repeat process.
9.) Adjust water chemistry according to the instructions provided in the
"Spa Water Maintenance Section" (page 20) for Master Spas and Down
East Spas. Freedom Spa models should follow the " Spa Water
Maintenance-Initial Start-Up Section" (page 24).
10.) Your spa water will heat approximately 5° - 8° per hour, for all 240V spas.
This varies depending on the size of the spa.
Step into the soothing waters of your new Master Spa!
Relax and enjoy.
Airlock
Pump Union
Slice Valve
Master Spa Parts
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18
WATER CHEMISTRY TERMS YOU SHOULD KNOW
Before jumping into the Spa Water Maintence, here are some terms to help you.
1. Parts per million, or ppm: This is a form of measurement used in most pool
or spa chemical readings. Best described as any one million like items of equal
size and make up, next to one unlike item , but of equal size. This would be
one part per million.
2. Average size spa: What is it? The national spa and pool institute (NSPI)
sta
tes; 350 to 400 U.S. gallons is average. As a general rule, chemical dosages
are the same for any spa between 100 and 500 U.S. gallons. Spas over 500
U.S. gallons the dosage would be double. Under 100 U.S. gallons would be
on a case by case basis.
3. Total Alkalinity: This is a measurement of the ability of the water to resist
c
hanges in pH. Put another way, it is the water’s ability to maintain proper
pH. Total alkalinity is measured in parts per million from 0 to 400 plus, with
80 to 150 ppm being the best range for spas. With low alkalinity, the pH will
flip, or change back and forth, and be hard to control. With high alkalinity it
becomes extremely difficult to change the pH.
4. pH or potential hydrogen: This is a measurement of the active acidity in the
w
ater, or it is the measurement of the concentration of active hydrogen ions
in the water. The greater the concentration of active hydrogen ions, the lower
the pH. pH is not measured in parts per million, but on a scale from 0 to 14,
with 7 being the neutral. In spas when ever possible, a measurement between
7.2 and 7.8 is best. Whenever possible, it should be between 7.4 and 7.6.
With low pH, the results can be corroded metals, etched and stained plaster,
stained fiberglass or acrylic, eye / skin irritation, rapid chlorine or bromine
loss, and total alkalinity destruction. With high pH, the results can be cloudy
water, eye / skin irritation, scale formation, poor chlorine or bromine
efficiency.
5. Shocking: This is when you add either extra chlorine (superchlorinate) by
raising the c
hlorine level above 8 ppm, or add a non-chlorine shock
(potassium monoperoxysulfate or potassium monopersulfate) to burn off
the chloramines or bromamines. A non-chlorine shock acts by releasing
oxygen in the water, which serves the same function as chlorine. The
advantage to using non-chlorine shock, is you can enter the water within 15
minutes after shocking. Using chlorine, you must wait until the total chlorine
reading is below 5 ppm. One thing to remember, a non-chlorine shock will
not kill bacteria or disinfect.
6. Sequestering: This can be defined as the ability to form a chemical complex
whic
h remains in solution, despite the presence of a precipitating agent
(i.e. calcium and metals). Common names for sequestering chemicals are;
minquest, stain and scale control, metal-x, spa defender, spa metal gone, (etc.).
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19
WATER CHEMISTRY TERMS YOU SHOULD KNOW
Before jumping into the Spa Water Maintence, here are some terms to help you.
7. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc.
tha
t are continuously entering the water. If the spa is not operated long
enough each day for the filter to do a proper job, this puts a burden on the
chemicals, causing extra expense. Filtration time will depend on the spa size
pump and filter size, and of course, bather load. A spare cartridge should be
kept on hand to make it easy to frequently clean the cartridge with out the
need for a long shut down. This will also allow the cartridge to dry out
between usages, which will increase the cartridge life span as much as twice.
Replace the cartridge when the pleats begin to deteriorate. Cartridge
cleaning should be done a minimum of once a month. More often with a
heavy bather load.
8. Sanitizers: This is what kills the germs and bacteria that enter the water from
the en
vironment and the human body.
A. Chlorine
1. Only one type is good for spa use
a. Sodium dichlor which is a granule, fast disolving,
and pH neutral
2. Chlorine is an immediate sanitizer.
B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.)
1.Two types of tablets.
a. Hydrotech
b. Lonza
2. Bromine is a slow dissolve chemical and may take a few days to
develop a reserve or reading in the water.
9. Total dissolved solids (TDS): Materials that have been dissolved by the water.
i.e
. Like what happens when you put sugar in coffee or tea.
10. Useful life of water (in days):Water should be drained at least once every
180 da
ys. Useful life may vary by usage and bather load.
11. Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface
cleaner
s, high pH or algeacides as well as other organic materials. Low levels
of calcium or sanitizer can also cause foaming. Also, double rinse your
bathing suits as they will hold residual soap after being washed.
12. Calcium hardness: Water that is too hard (over 250 ppm) can promote scale
for
mation in components and on spa surface. Water that is too low
(below 180 ppm) may also shorten the life of metal components on the spa.
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20
SPA WATER MAINTENANCE
Master Spas and Down East Spas
* All Down East and Master Spas use the Eco Pur mineral filter(s).
This section pertains specifically to maintaining water chemistry in
spas that have the Eco Pur mineral filters.
SPECIAL NOTE
ECO PUR
™
water purification system is designed to reduce the use of
conventional sanitizers.You will still be required, periodically, based on usage
to add a small amount of chlorine to oxidize organic compounds. ECO PUR
™
will not eliminate the need to maintain proper water chemistry but can make
the maintenance a more natural experience.
Master Spa Products are not designed to be used with Biquanides.These chemicals are found in SoftSwim®and Baqua Spa.
Due to adverse effects from these types of products, the warranty of the spa may be void.
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21
WATER QUALITY MAINTENANCE START-UP
Master Spas and Down East Spas
For ECO PUR™ Water Purification System
Optional: Fill spa using ECO PUR
™
Charcoal Pre-filter.
Step 1: During initial filling of the spa with fresh water, add a sequestering
agent suc
h as Mineral Clear or Stain and Scale, etc. depending on the
brand name.Allow to circulate and filter for at least 12 hours.
Step 2: Test water for pH, total Alkalinity, and Calcium hardness.
The pH should be 7.2 - 7.8 and the total
Alkalinity 80-150 PPM.
Calcium hardness levels should be maintained between
150 and 250 PPM (part per million).
Step 3: Adjust pH, total Alkalinity (TA) and Calcium hardness utilizing the
directions on the chemical bottles provided by your dealers start up kit.
Step 4: It may be necessary to retest and add additional chemicals
to get to the proper levels in Step 3.
Step 5: Add 2 oz. of concentrated chlorinating granules
(sodium Dichlor-s-triazinetreone) per 500 gallons on initial start up
to begin sanitizing the spa water. It is important not to add the
chlorinating granules until the pH, alkalinity and calcium hardness
have been adjusted to their proper levels.
SPECIAL NOTE:
We recommend a level of 1.0 ppm chlorine residual be maintained.
* It ma
y be necessary to rinse your filters within the first few days after filling
your spa to ensure that they are not restricting water flow due to the intitial
removal of heavy contaminents in source water.
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22
THE ADVANTAGES OF ECO PUR™MINERAL PURIFICATION
Master Spas and Down East Spas
• Destroys most bacteria, pathogens, algae, and fungi.
•
Removes many heavy metals like lead and mercury from water.
• Removes calcium carbonate and hydrogen sulphide from spa water to protect
heaters and equipment from precipitation.
• Helps stabilizes the pH and alkalinity of the spa water.
• Reduces up to 90% of chemical usage and still provides safe odor-free water.
• Depletes excess chlorine after chemical shock to prevent damage to skin, hair,
and swimwear.
• Produces ultra clean clear water.
SPECIAL NOTES
The ECO PUR
™
water purification system contains specific minerals found in nature that
when combined create an effective bactercide and algaecide that will protect your spa
water. Mineral purification will not oxidize organic compounds and will require periodic
doses of chlorine to assist in sanitization and oxidation processes required to maintain
clear spa water:
o ECO PUR
™
water purification will not alter the pH of spa water.The mineral
combination will actually aid in stabilizing the pH. ECO PUR™does not alter
the (TDS) total dissolved solids as it performs sanitization in the filter and does
not add anything to the water.The use of sequestrants and stain and scale
inhibitors is not required for regular maintenance and should only be used in the
start up procedures.
o The main function of the ECO PUR
™
water purification system is to provide
clean and clear spa water. The ECO PUR
™
system is effective at destroying
most bacteria and algae that will be found in the spa water, but proper
chemical balance and filtration are also key components in maintaining healthy spa
water. Always ensure that the pH and TA of the spa water is checked and balanced
at all times.To ensure proper filtration, clean the outer filter cartridge, with a
"filter cleaner" every 30 days and rinse the ECO PUR
™
cartridge with a hose to
remove buildup of containments. (Do not soak ECO PUR
™
mineral cartridge in
filter cleaner.) If water appears to be visually cloudy or dull or has an odor, shock
water with 2 oz of chlorine to remove excessive containments.
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23
WATER QUALITY MAINTENANCE SCHEDULE-ECO PUR
™
Master Spas and Down East Spas
BEFORE EACH USE - Check spa water with a test strip for proper sanitation
levels and adjust accordingly to the proper levels.
ONCE A WEEK - Add 3 Tablespoons of a non-chlorine shock or 1 tea
spoon of Dic
hlor to spa per 250 gallons.
3 TIMES A WEEK - Test water using chemical test strips. Adjust sanitizer,
pH and
Alkalinity accordingly.
ONCE A MONTH* - Soak your filter elements overnight in a bucket with spa
Filter Cleaner and then r
inse with clean water before
re-inserting. (The ECO PUR
™
mineral element should
never be cleaned in a filter cleaner. Just rinse
with water.)
EVERY 180 DAYS - Drain and refill your spa, replace with a new
ECO PUR
™
element, repeat start up procedure.
AFTER EACH USE - Add 1 tablespoon of non-chlorine shock or 1/3
teaspoon of Dic
hlor to spa per 250 gallons.
AS NEEDED - If water looks hazy, shock treat with 1 teaspoon of
Dic
hlor per 500 gallons.
* These are general recommendations for water quality maintenance that may
vary by usage and or bather load. Depending on bather load and frequency of
use, drain and refill times may vary as well as the frequency of cleaning your
filters.
* Foam Gone may be used when excessive foaming occurs. Be sure to use only
a drop or two at a time. Over use of Foam Gone will result in cloudy,
milky water.
NOTE:
As an alternative to non chlorine shock, Dichlor may be substituted.
1 tsp
. Dichlor = 3 tablespoons of non chlorine shock
USE ONLY SPA CHEMICALS
(some pool chemicals are not suitable for spa use).
* when cleaning filter
s, be sure to never have the pumps (including the
circulation pump) running without the filters in place. Failure to do so may
result in debris in the pumps causing unwarranted damage.
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24
SPA WATER MAINTENANCE - START-UP
Freedom Spas (For Spas without Eco Pur
™
Mineral Purification System)
1. Read the spa owners manual first.
2. Clean the surface with a spa general purpose cleaner or wipe down with a
clean w
et towel.
3. Begin filling the spa with fresh water. If possible, do not use softened water.
4. When the spa has 2 to 4 inches of water on the bottom, add the
r
ecommended amount of a sequestering chemical for that size spa. See the
chemical bottle for correct amounts.
5. When the spa is full, run the pump on high speed for 30 minutes without air
contr
ols open. This will give the sequestering chemical time to mix well with
the water. Allow sequestering chemical 12-24 hours to properly filter in the
water before proceeding with any further steps.
6. Using test strips or a test kit, test for total alkalinity, and adjust if necessary to
betw
een 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz.
at a time. Wait 15 minutes, retest, and adjust if necessary. The pump should
be running on high speed during this time without air controls open.
7. Using test strips or a test kit, test for pH, and adjust if necessary to within the
7.2 and 7.8 range using the pH / alkalinity incr
easer or decreaser 1/2oz. at a
time. Wait 15 minutes, retest, and adjust if necessary. The pump should be
running on high speed during this time, without air controls open.
8. Add the sanitizer of choice, following label directions. If chlorine is used,
br
oadcast the recommended amount across the surface of the water, with the
pump running on high speed. Wait 15 minutes, retest, and adjust if necessary
to a total chlorine reading of 1 to 3 ppm. If bromine is used, add bromine
tablets to the bromine feeder following label directions. With the pump
running on high speed, add 2oz. of sodium bromide, and shock the spa with
2oz. of non chlorine shock. It may take several days adjusting the bromine
feeder to obtain a total bromine reading of 3 to 5 ppm. A bromine reading
may not be obtained on the first day.
9. If any foam develops, add a defoamer at the base of the problem area.
Use onl
y enough defoamer to get rid of the foam. This is usually one or two
drops. Do not pour large amounts of defoamer into water.
10. Wait two days, and begin a three day a week maintenance program.
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25
SPA WATER MAINTENANCE - START-UP
Freedom Spas (For Spas without Eco Pur
™
Mineral Purification System)
DAY ONE
1. Test and adjust total alkalinity if necessary to between 80 to 150 ppm using
the pH / alkalinity incr
easer or decreaser 1oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust pH if necessary to within the range of 7.2 to 7.8 using the
pH / alkalinity increaser or decreaser 1/2oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Add a water clarifier following label directions. If the spa is equipped with
an ozone unit, we recommend adding an enzyme product in place of the
clarifier, following the label directions.
5. Use a small amount of defoamer only if necessary.
DAY TWO SKIP
D
AY THREE
1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using
the pH / alkalinity incr
easer or decreaser, 1oz at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using
the pH / alkalinity increaser or decreaser, 1/2oz at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Add sequestering chemical, following label directions for maintenance.
5. If necessary, clean water line with a spa general purpose cleaner or enzyme
product.
6. Use a defoamer only if necessary.
(cont. next page)
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26
SPA WATER MAINTENANCE - START-UP
Freedom Spas (For Spas without Eco Pur
™
Mineral Purification System)
DAY FOUR SKIP
DAY FIVE
1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using
the pH / alkalinity incr
easer or decreaser, 1oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using
the pH / alkalinity increaser or decreaser, 1/2oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Shock with 2oz. of non chlorine shock, or superchlorinate following label
directions. A spa should be shocked at least once a week even if it is not
used. If using chlorine as the sanitizer, the spa should be shocked whenever a
free chlorine reading of 1 to 3 ppm cannot be obtained without raising the
total chlorine level above 5 ppm. Always shock a spa after any heavy bather
load.
5. Check filter cartridge and clean if necessary. Clean with cartridge filter
cleaner, following label directions. It is best to have a spare cartridge on
hand, to prevent long spa down times while the cartridge is being cleaned.
Never operate your spa without the filters in place.
6. Use a defoamer only if necessary.
DAY SIX AND SEVEN SKIP
With a spa, you are working with a small volume of hot water, which
causes chemicals to ha
ve a shorter life span, and bacteria, along with
other things, to grow faster. A spa is less forgiving than a pool, and
requires that whatever is put into it have a pH as close to neutral as
possible. That is why only chemicals made for spas should be used.
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27
SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE
Problem
Chlorine / Bromine Odor
Water Odor
Cloudy Water
Scum Ring Around Spa
Eye / Skin Irritation
Foaming
Possible Causes
• Excessive Chlorine or
bromine levels
•Low pH
• Low levels of sanitizer
• pH out of range
• Bacteria or algae growth
• Dirty filters or inadequate
filtration
• Water chemistry not balanced
• Suspended particles or organic
materials
• Old water
• Build up of oils, dirt and
organic elements
• Unsanitary water
• Free chlorine level above 5 ppm
• Poor sanitizer / pH levels
• High levels of body oils, lotions,
soap, etc.
How To Fix It
• Shock water with non-chlorine
shock treatment
• Adjust pH if necessary
• Shock water with non-chlorine
shock treatment or adjust sanitzer
levels
• Adjust pH level if necessary
• Adjust sanitizer if necessary
• Clean filters and adjust filtration
times
• Adjust chemistry levels
• Add spa clarifier (see dealer)
• Change spa water
• Wipe off with a clean towel
•
Shock spa with non-chlorine shock
• Allow level to drop below 5 ppm
• Adjust according to spa test strip
results
• Add small amount of defoamer
RECOMMENDED LEVELS OF CHEMICAL
Chlorine 1.0 - 3.0 ppm
pH 7.2 - 7.8
Total Alkalinity 80 - 150 ppm
Calcium Hardness 180 - 250 ppm
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28
WHY ARE CHEMICALS IMPORTANT IN A SPA
1. Evaporation:As water evaporates, only pure water evaporates, leaving the
salts,
minerals, metals, and any unused chemicals behind. Adding water adds
more salts, minerals, and metals. In time, the water can become saturated
with these dissolved solids and can cause stains or scale to form on
the walls of the spa or a scale build up inside the equipment. Colored or
cloudy water, and possible corrosion of plumbing and fittings may also occur.
2. Heat: Heat causes evaporation to happen faster. Heat also causes certain
minerals and metals to pr
ecipitate out of solution.
3. Air: Dust and airborne dirt particles are introduced into the spa.
4. Environment: The environment surrounding the spa is also a consideration.
W
atch for pollen, grass, sand, dirt, lawn fertilizer, dust storms, insects,
dogs, cats, etc.
5. Consider the human next: In a heated spa, the average adult sweats 3 pints
per hour
. This person also brings in the spa surface dirt, soap, body oils,
deodorant, hair spray, hand and body lotion, perfume and cologne, make up,
lipstick, and suntan lotion. To this you can add spit, urine, bacteria and virus
germs from open sores or certain body parts. To this let’s add spilled drinks,
cigarette ash, and various play things. Now multiply this times 4 or 6 people
in an average 375 gallon spa and then try to use the water for a few months!
Remember:
The maintenance routines set forth in this manual may need to be adjusted
depending on ho
w much the spa is being used.
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MASTER SPAS
29
MAINTENANCE RECOMMENDATIONS
Your spa requires periodic draining and cleaning to ensure a safe, healthy
environment. It is recommended that you clean your spa at least every 180 days.
Heavy bather load will require cleaning it more often.
TO DRAIN YOUR SPA
• See page 9.
TO CLEAN YOUR SPA SURFACE
• With a soft cloth, wipe down the spa surface with a non-abrasive spa surface
cleaner that may be purchased through your local spa dealer. Do not use paper
towels. Be sure to rinse residue from spa surface.
• If your spa has developed an oily or chalky residue at the waterline it may
require special treatment. Consult your dealer.
TO REFILL YOUR SPA
• Be sure to close the drain valve located on the exterior cabinet wall.
•
Fill the spa with water. Be sure water level is above skimmer opening to the
minimum safe water level label.
• Refer to your spas corresponding start-up section with any questions.
TO CLEAN YOUR FILTER ELEMENTS (also reference page 74)
The filter in your spa is one of the most important components of your spa. It not
only is essential for clean water, but also for extending the life of the spa equipment. Your filter elements must be cleaned regularly (once a month on average)
with normal spa use. With heavy use, they will need to be cleaned more often.
• Turn spa off. Never have the spa running when removing your filters as debris
can be pulled through into the equipment causing unwarranted damage.
• Remove filter element(s) by turning counter-clockwise.
• With a garden hose, spray each element under pressure. Periodically, the
elements need to be soaked in a filter cleaner compound. Check with your
dealer for details on cleaning and/or filter replacement recommendations.
• Replace filter elements.
• Be sure water level is adequate.
• Turn spa on.
• Only clean ECO PUR™element with water.
CARE OF YOUR SPA PILLOWS
• Your spa pillows need to be rinsed periodically to remove any chemical residue.
This should help to eliminate pillows becoming stiff and discolored.
• If spa is not to be used for a period of time, pillows should be removed.
Pillow life will be extended.
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MASTER SPAS
30
WINTERIZING YOUR SPA
Many people find they enjoy using their spa more in the winter than any other
time. Your spa is designed to be used year round in any type of climate.
*However, if you decide you don’t want to use your spa in the winter, you must
drain it and follow the winterizing steps listed below:
1.) Drain your spa completely using the drain valve (see "To Drain Your Spa") or
use an inexpensive submersible pump that you can buy from your dealer or
your local hardware store.
2.) Use a shop vac to get all standing water out of your unit.
3.) Remove access panels from equipment area.
4.) Loosen all pump unions
5.) Remove winterizing plug from the face of the pump(s).
6.)
Using your shop vac in a blowing mode, insert the hose into the nozzle of
each jet and blow the trapped water from the lines into the interior of the spa.
7.) After this is completed, use the shop vac to remove any standing water in the
spa and in the equipment area.
8.) Clean the spa with a soft cloth and a non-abrasive spa surface cleaner.
9.) Replace access panels.
10.)Cover spa to prevent water from entering the spa.
*Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do so,
any damage that may result is not covered under the spa warranty.
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America’s Leader In Luxury
MASTER SPAS
31
MASTER SPA - LEGEND SERIES - SPECIFICATIONS
Spa Spa Electrical Water Weight Number of Jet
Model Dimensions Required Capacity Dry/Full Pumps Count
LSI 557 66"x84"x32" 240 volt 50 amp 230 gallons 535lbs/2375lbs 2 pump 37
LS 700
84"x84"x36" 240 volt 50 amp 410 gallons 820lbs/4100lbs 4 pump 76
LS 750 84"x84"x36" 240 volt 50amp 435 gallons 830lbs/4310lbs 4 pump 68
LS 800 94"x94"x36" 240 volt 50 amp 485 gallons 860lbs/4740lbs 4 pump 76
LS 850 94"x94"x36" 240 volt 50 amp 510 gallons 870lbs/4950lbs 4 pump 69
LSX 94"x94"x36" 240 volt 50 amp 450 gallons 895lbs/4495lbs 4 pump 87
LSX 1050 94"x120"x39" 240 volts 50 amp 595 gallons 1055lbs/5815lbs 4 pump 90
LS 750 FST 84"x84"x36" 240 volts 50 amp 435 gallons 880lbs/4360lbs 4 pump 68
LS2X 94"x94"x36" 240 volts 50 amp 475 gallons 895lbs/4495lbs 4 pump 81
LS 825 FST 94"x94"x36" 240 volts 50 amp 405 gallons 925lbs/4165lbs 4 pump 67
LS2X FST 94"x94"x36" 240 volts 50 amp 475 gallons 895lbs/4495lbs 4 pump 81
LSX 94"x120"x39" 240 volt 50 amp 595 gallons 1115lbs/5875lbs 4 pump 90
1050 FST
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MASTER SPAS
32
MASTER SPA - LEGEND SERIES
Initial Start-up
When your spa is first actuated, it will go into Priming mode (after displaying
some configura
tion information). The Priming mode will last for up to 4 minutes
and then the spa will begin to heat and maintain the water temperature in the
Standard mode. You can exit Priming mode early by pressing "Warm" or "cool".
Icon Legend
Heat Icon - Indicates different stages of heating.
Light Icon - Indica
tes light is on; On spas with a rotating LED
light system, the light icon will rotate if the color wheel is
changing.
Jets Icon - Spins fast on high speed; spins slow on low speed.
Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C)
The factory preset temperature is set at 100˚F/ 37.5˚C. The last measured
tempera
ture is constantly displayed on the LCD.
Note that the last measured spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Warm / Cool
Press the "Warm" or "Cool" button once to display the set temperature. Each
time either b
utton is pressed again, the set temperature will increase or decrease
depending on which button is pressed. After three seconds, the LCD will
automatically display the last measured spa temperature.
Time
When time hasn’t been programmed, the TIME icon flashes. To set the time,
pr
ess "Time" then "Mode/Prog". Use the "Warm" and "Cool" buttons to adjust
the time.
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Mode/Program
This button is used to switch between standard, economy, and sleep modes.
Pr
ess "Mode/Program" to enter mode programming, press "Cool" to cycle
through to desired mode (LCD flashed until confirmed), then press
"Mode/Program" to confirm selection.
Standard mode maintains the desired temperature. Note that the last measured
spa temperature displayed is current only when the pump has been running for at
least 2 minutes. The "STANDARD" icon will display until the mode is changed.
Economy mode heats the spa to the set temperature only during filter cycles.
The "ECONOMY" icon will display until mode is changed.
Pressing "Jets 1" while in Economy mode puts the spa in
Standard-In-Economy
mode, which operates the same as Standard Mode, then reverts to Economy
Mode automatically after 1 hour. During this time, a press of the "Mode/Prog"
button will revert to Economy Mode immediately.
Sleep Mode heats the spa to within 20˚F (11˚C) of the set temperature only
during filter cycles. The "SLEEP" icon will display until mode is changed.
Standby Mode
Pressing "Warm" or "Cool" then "Jets 2" will turn off all spa functions
temporar
ily. This is helpful when changing a filter. Press any button to exit
Standby mode.
Jets 1
Press the "Jets 1" button once to turn pump 1 on or off, and to shift between low
and high speeds
. If left running, the low speed turns off after 2 hours and the
high speed turns off after 15 minutes. *
Note: Jets 2 and Jets 3 not available on 557 LSI model.
Jets 2
Press the "Jets 2" button once to turn pump 2 on or off, and to shift between low
and high speeds
. If left running, the pump will turn off after 15 minutes. *
Jets 3
Press the "Jets 3" button once to turn pump 3 on or off. If left running, the
pump will tur
n off after 15 minutes. *
*15-minute timeouts may be changed to 30 minutes and 2-hour timeouts may be
changed to 4 hours.• Consult your dealer for more information.
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Indicator Lights
The top indicator light will be lit up if the spa is in its first filter cycle.The next
do
wn will be lit if the spa is in the second filter cycle.The third will be lit when
the panel is locked.The bottom indicator will be lit when the temperature lock is
enabled.
Invert
Press the "Warm" or "Cool" button, followed by the “Jet 3” button to change the
number in the displa
y to read upside down.This feature is not available on the LSI
557 model.
Light (Icon) LED Light
Press the "Light" button to turn the spa light on and off. If a LED light system is
installed,
press the "Light" button once to start the color cycle, press it again to
stop the cycle, and then again to turn the light off. The light icon stands still
when the LED light is on by itself, and rotates when the color wheel is on.
If either light is left on, it will automatically turn off after 4 hours.The LSI 557
with the LED light option will only continuously change colors when on.
Circ Pump
Your system is equipped with a circ pump, it maybe configured to work in one of
tw
o different ways:
1.) The circ pump operates continuously (24 hours) with the exception of
turning off for 30 minutes at a time when the water temperature reaches
3 F (1.5˚C) above the set temperature (most likely to happen in very
hot climates). Contact your dealer if you would like it to operate this way.
2.) The circ pump stays on continuously, regardless of water temperature.
Note: Standard setting from factory
Preset Filter Cycles
On all systems, the pump and the ozone generator will run during filtration.
At the star
t of each filter cycle, the lowest speed of pump 2 and pump 3 will run
for 5 minutes.
Secondary Filter Cycle Programming
You are not required to set filter cycles; however, it is an option available to you.
T
o change the filter cycle settings:
Press "Time" Mode/Prog" "Mode/Prog" "Mode/Prog" within 3 seconds. You
will see the "Program", "Filter 1" and "Start Time" icons appear on the display.
Press "Warm" or "Cool" to choose the filter start time hour. Enter the hour by
pressing "Mode/Prog". Press "Warm" or "Cool" to choose the filter start time
minutes. Each press changes the start time by 5 minutes.
Enter the minutes by pressing "Mode/Prog".
Press "Mode/Prog" to see the "Program", "Filter 1", and "End Time" icons.
Adjust the time as done above. (cont. next page)
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MASTER SPA - LEGEND SERIES
Secondary Filter Cycle Programming (cont.)
Press "Mode/Pr
og" to see the "Program", "Filter 2", and "Start Time" icons.
Proceed as above.
Press "Mode/Prog" to see "Program", "Filter 2", and "End Time" icons.
Adjust the time as done above.
Pressing "Mode/Prog" will enter the new filter cycle times into the system
and display the current water temperature.
Pressing "Time" at any time during this programming sequence will save the
values entered up to that point and exit programming.
If you would like to select continuous filtration, set the filter 1 start and end
times to be the exact same time.
Setting the Time
Once the spa has been properly connected for the first time, notice the "Time"
icon appear
ing on the screen.
Press Then
Time Mode
Select the hour by pressing or
Warm Cool
(Each press changes the time by 1 hour)
Press to enter.
Mode
Select minutes by pressing or
Warm Cool
(Each press changes the time by 1 hour)
Press to exit the time setting procedure and enter the
Mode optional filter cycle programming.
Press to exit programming.
Time
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Ozone
The ozone generator runs during normal circ pump operation. Your system is
configur
ed with the ozone disable feature, the ozone generator will turn off for 1
hour any time a function button (Jets 1, Jets 2, Jets 3, etc.) is pressed.
Freeze Protection
If the temperature sensors detect a drop to 44˚F (approximately 6.7˚C) within
the hea
ter, then the pump automatically activates to provide freeze protection.
The equipment stays on until 4 minutes after the sensors detect that the spa
temperature has risen to 45˚F (approximately 7.2˚C) or higher.
Locking the Panel (PL - see page 36 under Indicator Light)
Press "Time" "Jets 1" then "Warm" within 3 seconds. When locked, the PL indica
tor light will light. All buttons are frozen except the "Time" button. To unlock
the panel, press "Time" "Jets 1" then "Cool" within 3 seconds.
Locking the Set Temperature (TL - see page 36 under Indicator Light)
Press "Warm" or "Cool" then "Time", "Jets 1", and "Warm" within 3 seconds to
activ
ate the lock. The TL indicator light will light when the set temperature is
locked.
To unlock the set temperature, press "Warm" or "Cool" then "Time", "Jets 1"
and "Cool" within 3 seconds.
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Diagnostic Messages
Message
OHH
OHS
ICE
SnA
SnB
SnS
HFL
LF
Meaning
No message on display.
Power has been cut off to the spa.
"Overheat" - The spa has shut down.
One of the sensors has detected 118˚F
(approximately 47.8˚C).
"Overheat" - The spa has shut down.
One of the sensors has detected that the
spa water is 110˚F (approximately
43.3˚C).
"Ice" - potential freeze condition
detected.
Spa is shut down. The sensor that is
plugged into the Sensor "A" jack is not
working.
Spa is shut down. The sensor that is
plugged into the Sensor "B" jack is not
working.
Sensors are out of balance. If this is
alternating with the temperature, it may
just be a temporary condition. If the
display shows only this message (periodically blinking), the spa is shut down.
A substantial difference between the
temperature sensors was detected. This
could indicate a flow problem.
Persistent low flow problems. (Displays
on the fifth occurrence of the "HFL"
message within 24 hours.) Heater is shut
down, but other spa functions continue
to run normally.
Action Required
The control panel will be disabled until power
returns. Time of day will be preserved for
30 days on your system. Spa settings are
preserved on all systems.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater
has cooled, reset by pushing any button. If spa
does not reset, shut off the power to the spa and
call your dealer or service organization.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107˚F
(approximately 41.7˚C), the spa should
automatically reset. If spa does not reset, shut off
the power to the spa and call your dealer or
service organization.
No action required. The pumps will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. If problem persists, contact
your dealer or service organization.
Follow action required for "HFL" message.
Heating capacity of the spa will not reset automatically; you may press any button to reset.
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MASTER SPA
Diagnostic Messages (cont.)
Message
dr
dr4
Pr
--F
--C
__
Sby
Meaning
Inadequate water detected in heater.
Inadequate water detected in heater.
(Displays on third occurrence of "dr"
message.) Spa is shut down.
When your spa is first actuated,
it will go into Priming mode.
Temperature unknown.
Temperature not current in Economy or
Sleep mode.
Standby Mode has been activated by
pressing a button combination on the
user panel.
Action Required
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. Press any button to reset.
Follow action required for "dr" message. Spa will
not automatically reset; you may press any button
to reset.
The Priming mode will last for up to 4 minutes
and then the spa will begin to heat and maintain
the water temperature in the Standard mode.
After the pump has been running for 2 minutes,
the temperature will be displayed.
Temperature display is current after pump has
been running for at least 2 minutes.
In Economy or Sleep mode, the pump may be off
for hours outside a filter. If you wish to see the
current spa temperature, either switch to
Standard mode or turn Jets 1 on for at least
2 minutes.
Press any button to leave Standby mode and
return to normal operation.
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MASTER SPA
Periodic Reminder Messages
(Press the “Mode” button to reset a displayed reminder)
Message
rPH
rSA
rCL
rt9
rdr
rCO
rtr
rCH
Frequency
Every 7 days
Every 7 days
Every 30 days
Every 30 days
Every 90 days
Every 180 days
Every 180 days
Every 180 days
Action Required
Test and adjust pH chemical levels per
manufacturer’s instructions.
Test and adjust sanitizer chemical levels per
manufacturer’s instructions.
Remove, clean, and reinstall filter per
manufacturer’s instructions.
Test & reset GFCI per manufacturer’s
instructions.
Drain and refill spa per manufacturer’s
instructions.
Clean and condition cover per manufacturer’s
instructions.
Clean and condition wood per manufacturer’s
instructions.
Install new Eco Pur
™
Filter.
Do not attempt service of this control system. Contact your dealer or service
organization for assistance. Follow all owner’s manual power connection instructions.
Installation must be performed by a licensed electrician and all grounding connections
must be properly installed.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
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MASTER SPA - LEGEND SERIES - LSI 557
Initial Start-up
When your spa is first actuated, it will go into Priming mode (after displaying
some configura
tion information). The Priming mode will last for up to 4
minutes and then the spa will begin to heat and maintain the water temperature
in the Standard mode. You can exit Priming mode early by pressing "Temp."
Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C)
The start-up temperature is set all 100˚F/37.5˚C.The last measured temperature
is constantl
y displayed on the LCD.
Note that the last measured spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Temp
Press “Temp” button once to display the set temperature.To change the set tempera
ture, press the pad a second time before the LCD stops flashing. Each press of
the “Temp” button will continue to either raise or lower the set temperature.
If the opposite direction is desired, release the pad and let the diesplay revert to
the current water temperature. Press the pad to display the set temperature, and
again to make the temperature change in the desired direction.
After three seconds, the LCD will automatically display the last measured spa
temperature.
Mode
A button combination is used to switch between standard, economy, and sleep
modes
. Press “Temp” followed by “Light” to enter mode programming, press
“Temp” to cycle through to desired mode (LCD flashes until confirmed), then
press “Light” to confirm selection.
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MASTER SPA - LEGEND SERIES - LSI 557
Standard mode maintains the desired temperature. Note that the last measured
spa temperature displayed is current only when the pump has been running for at
least 2 minutes. "Std" will appear on the display momentarily when you switch
into Standard Mode.
Economy mode heats the spa to the set temperature only during filter cycles.
"Ecn" will appear solid when the temperature is not current and will alternate
with the temperature when the temperature is current.
Pressing "Jets 1" while in Economy mode puts the spa in
Standard-In-Economy mode, ("SE") which operates the same as Standard
Mode, then reverts to Economy Mode automatically after 1 hour. During this
time, pressing "Temp" followed by "Light" will revert the mode to Economy
immediately.
Sleep mode heats the spa to within 20˚F (11˚C) of the set temperature only
during filter cycles. "SLP" will appear on the display until mode is changed.
Standby Mode
Pressing "Temp" followed by "Blower" or "Jets 2" or "Aux" will turn off all spa
functions temporar
ily. This is helpful when changing a filter. Pressing any button
exits Standby mode.
Jets 1
Press the "Jets 1" button once to turn pump 1 on or off, and to shift between low
and high speeds (if equipped).
If left running, the low speed turns off after 2
hours and the high speed turns off after 15 minutes. *
On non-circ systems, the low speed of pump 1 runs when the blower or any
other pump is on. It may also activate for at least 2 minutes every 30 minutes to
detect the spa temperature (polling) and then to heat to the set temperature if
needed, depending upon mode.When the lwow speed turns on automatically, it
cannot be deactivated from the panel; however, the high speed may be started.
*15-minute timeouts may be changed to 30 minutes and 2-hour timeouts may be
changed to 4 hours.• Consult your dealer for more information.
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MASTER SPA - LEGEND SERIES - LSI 557
Light
Some systems are equipped with both a spa light and a LED light; however, only one can be
accessed b
y this panel.
Depending upon how your spa is equipped and configured, the "Light" button
will operate in one of the following ways:
1.) Press the "Light" button to turn the spa light on and off.
2.) If a LED light without a separate wheel stop is installed, press the
“Light” button to turn it on and off.
If any light is left on, it will automatically turn off after 4 hours.
Preset Filter Cycles
The first filter cycle (“day”) begins 6 minutes after the spa is powered up.The
second filter c
ycle (“night”) begins 12 hours later. Filter duration is programmable
for 1-12 hours (F1-F2).The default filter time is 2 hours.To program, press
“Temp” the “Jets 1”. Press “Temp” to select the filter cycles.The display will show
“dn” (both “day” and “night” cycles); “d” (day cycle only); or “n” (night cycle only).
Press “Temp” to adjust, then press “Jets 1” to exit the programming mode. For
continuous filtration, use F12 and “dn”.
Freeze Protection
If the temperature sensors detect a drop to 44˚F (approximately 6.7˚C)
within the hea
ter, the pump automatically activates to provide freeze protection.
The equipment stays on until 4 minutes after the sensors detect that the spa
temperature has risen to 45˚F (approximately 7.2˚C) or higher.
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MASTER SPA - LEGEND SERIES - LSI 557
Diagnostic Messages
Message
OHH
OHS
ICE
SnA
SnB
SnS
HFL
LF
Meaning
No message on display.
Power has been cut off to the spa.
"Overheat" - The spa has shut down.
On some systems, an alarm may sound.
One of the sensors has detected 118˚F
(approximately 47.8˚C).
"Overheat" - The spa has shut down.
One of the sensors has detected that the
spa water is 110˚F (approximately
43.3˚C).
"Ice" - potential freeze condition
detected.
Spa is shut down. The sensor that is
plugged into the Sensor "A" jack is not
working.
Spa is shut down. The sensor that is
plugged into the Sensor "B" jack is not
working.
Sensors are out of balance. If this is
alternating with the temperature, it may
just be a temporary condition. If the
display shows only this message (periodically blinking), the spa is shut down.
A substantial difference between the
temperature sensors was detected. This
could indicate a flow problem.
Persistent low flow problems. (Displays
on the fifth occurrence of the "HFL"
message within 24 hours.) Heater is shut
down, but other spa functions continue
to run normally.
Action Required
The control panel will be disabled until power
returns. Time of day will be preserved for
30 days with a battery back-up on EL8000
and EL5000 systems. El2000 and EL1000 systems
reset the time of day on each power-up.
Spa settings are preserved on all systems.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater
has cooled, reset by pushing any button. If spa
does not reset, shut off the power to the spa and
call your dealer or service organization.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107˚F (approximately 41.7˚C), the spa should automatically
reset. If spa does not reset, shut off the power to
the spa and call your dealer or service organization.
No action required. The pumps will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. If problem persists, contact
your dealer or service organization.
Follow action required for "HFL" message.
Heating capacity of the spa will not reset automatically; you may press any button to reset.
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MASTER SPA - LEGEND SERIES - LSI 557
Diagnostic Messages (cont.)
Message
dr
dr4
Pr
--
Std
Ecn
SE
SLP
Sby
PHL
PHH
SAL
SAH
Meaning
Inadequate water detected in heater.
Inadequate water detected in heater.
(Displays on third occurrence of "dr"
message.) Spa is shut down.
When your spa is first actuated,
it will go into Priming mode.
Temperature not yet known.
The spa is operating in Standard Mode.
The spa is operating in Economy Mode.
The spa is operating in
Standard-in-Economy Mode.
Sleep Mode has been activated by
pressing a button combination on the
user panel.
Standby Mode has been activated by
pressing a button combination on the
user panel.
pH is low.
pH is high.
Sanitizer is low.
Sanitizer is high.
Action Required
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. Press any button to reset.
Follow action required for "dr" message. Spa will
not automatically reset; you may press any button
to reset.
The Priming mode will last for up to 4 minutes
and then the spa will begin to heat and maintain
the water temperature in the Standard mode.
This is normal within the first few minutes of the
spa power-up.
Temperature display is current after pump has
been running for at least 2 minutes.
"Ecn" will appear solid on the display when the
temperature is not current. "Ecn" will alternate
with the temperature when the temperature is
current.
Operates the same as Standard mode, then reverts
to Economy mode after 1 hour. Press "Mode" to
switch directly to Economy Mode.
"SLP" will appear solid on the display when the
temperature is not current. "SLP" will alternate
with the temperature when the temperature is
current.
Press any button to leave Standby mode and
return to normal operation.
Add pH increaser according to manufacturer’s instructions.
Add pH decreaser according to manufacturer’s instructions.
Add sanitizer according to manufacturer’s instructions.
Remove spa cover and allow sanitizer to dissapate.
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MASTER SPA - LEGEND SERIES - LSI 557
Periodic Reminder Messages
(Press the “Mode” button to reset a displayed reminder)
Message
rPH
rSA
rCL
rt9
rdr
rCO
rtr
rCH
Frequency
Every 7 days
Every 7 days
Every 30 days
Every 30 days
Every 90 days
Every 180 days
Every 180 days
Every 365 days
Action Required
Test and adjust pH chemical levels per
manufacturer’s instructions.
Test and adjust sanitizer chemical levels per
manufacturer’s instructions.
Remove, clean, and reinstall filter per
manufacturer’s instructions.
Test & reset GFCI per manufacturer’s
instructions.
Drain and refill spa per manufacturer’s
instructions.
Clean and condition cover per manufacturer’s
instructions.
Clean and condition wood per manufacturer’s
instructions.
Install new filter.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt service of this control system. Contact your dealer or service
organization for assistance. Follow all owner’s manual power connection instructions.
Installation must be performed by a licensed electrician and all grounding connections
must be properly installed.
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DOWN EAST SPA - SPECIFICATIONS
Spa Spa Electrical Water Weight Therapy Jet
Model Dimensions Required Capacity Dry/Full Pumps Count
Concord 66"x84"32" 240 volt 50 amp 220 gallons 410lbs/1510lbs 1 pump 19
Providence 2 78"x84"x36" 240volt 50 amp 370 gallons 605lbs/3565lbs 2 pump 45
Cape Cod 2 84"x84"x36" 240 volt 50 amp 425 gallons 715lbs/4115lbs
2 pump
57
Cape Cod SE
84"x84"x36" 240 volt 50amp 425 gallons 745lbs/4145lbs
3 pump
72
Exeter 2 84"x84"x36" 240 volt 50 amp 410 gallons 705lbs/3985lbs
2 pump
55
Exeter SE 84"x84"x36" 240 volt 50 amp 410 gallons 735lbs/4015lbs
3 pump
70
Windsor 2 94"x94"x36" 240 volt 50 amp 510 gallons 760lbs/4840lbs
2 pump
57
Windsor SE 94"x94"x36" 240 volt 50 amp 510 gallons 790lbs/4870lbs
3 pump
72
Portsmouth 2 94’x94"x36" 240 volts 50 amp 485 gallons 750lbs/4630lbs
2 pump
56
Portsmouth 94"x94"x36" 240 volt 50 amp 485 gallons 780lbs/4660lbs
3 pump
71
SE
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DOWN EAST (2 -3 PUMP SYSTEMS)
East Hampton / Portsmouth / Windsor / Exeter / Cape Cod
(2 Pump System)
East Hampton SE / Portsmouth SE / Windsor SE / Exeter SE/
Cape Cod SE
(3 Pump System)
Initial Start-up
When your spa is first activated, it will go into priming mode (after displaying
some configura
tion information). The Priming mode will last for up to 4 minutes
and then the spa will begin to heat the spa and maintain the water temperature in
the Standard mode. You can exit Priming mode early by pressing "Cool".
Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C)
The preset temperature is set to 100˚F / 37.5˚C. The last measured
tempera
ture is constantly displayed on the LCD.
Note that the last measured spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Cool / Warm
Press the "Cool" or "Warm" button once to display the set temperature.
Eac
h time either button is pressed again, the set temperature will increase or
decrease depending on which button is pressed. After three seconds, the LCD
will automatically display the last measured spa temperature.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Mode
This button is used to switch between standard, economy, and sleep modes. Press
"Mode" to enter mode pr
ogramming, press "Cool" to cycle through to desired
mode (LCD flashes until confirmed), then press "Mode" to confirm selection.
Standard mode maintains the desired temperature. Note that the last measured
spa temperature displayed is current only when the pump has been running for at
least 2 minutes. "Std" will appear on the display momentarily when you switch
into Standard Mode.
Economy mode heats the spa to the set temperature only during filter cycles.
"Ecn" will appear solid when the temperature is not current and will alternate
with the temperature when the temperature is current.
Pressing "Jets 1" while in Economy mode puts the spa in
Standard-In-Economy mode, ("SE") which operates the same as Standard
Mode, then reverts to Economy Mode automatically after 1 hour. During this
time, pressing "Cool" or "Warm" followed by "Light" will revert the mode to
Economy immediately.
Sleep mode heats the spa to within 20˚F (11˚C) of the set temperature only
during filter cycles. "SLP" will appear on the display until mode is changed.
Standby Mode
Pressing "Cool" or "Warm" followed by "Jets 2" or "Jets 3" will turn off all spa
functions temporar
ily. This is helpful when changing a filter. Pressing any button
exits Standby mode.
Jets 1
Press the "Jets 1" button once to turn pump 1 on or off, and to shift between low
and high speeds
. If left running, the low speed turns off after 2 hours and the
high speed turns off after 15 minutes. *
It may also activate for at least 2 minutes every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed, depending
upon mode. When the low speed turns on automatically, such as
during the filter cycle, it cannot be deactivated from the panel; however, the high
speed may be started.
*15-minute timeouts may be changed to 30 minutes and 2-hour timeouts may be
changed to 4 hours.• Consult your dealer for more information.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Jets 2
Press the "Jet 2" button once to turn pump 2 on or off. If left running, the pump
will tur
n off after 15 minutes. *
Jets 3
Note: For SE models only. Press the "Jets 3" button once to turn pump 3 on or
off.
If left running, the pump will turn off after 15 minutes. *
Light
Depending upon how your spa is equipped and configured, the "Light" button
will opera
te in one of the following ways:
1.) Press the "Light" button to turn the spa light on and off.
2.) If an LED light with color rotation is installed, press the "Light" button once
to start the light and wheel, and then again to turn the light off.
If any light is left on, it will automatically turn off after 4 hours.
Setting Filter Cycles
The first filter cycle ("day") begins 6 minutes after the spa is powered up. The
second filter c
ycle ("night") begins 12 hours later. Filter duration is programmable for 1 -12 hours (F1-F12). The default filter time is 2 hours. To program,
press "Cool" or "Warm" then "Jets 1". Press "Cool" or "Warm" to select the
filter duration. Press "Jets 1" to select the number of filter cycles. The display
will show "dn" (both "day" and "night" cycles); "d" (day cycle only); or "n"
("night" cycle only). Press "Cool" or "Warm" to adjust, then continuous
filtration, use F12 and "dn".
*15-minute timeouts may be changed to 30 minutes and 2-hour timeouts may be
changed to 4 hours.• Consult your dealer for more information.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Clean-up Cycle
When the pump is turned on by a button, a clean-up cycle begins 30
minutes after the pump is tur
ned off or times out. The pump and the
ozone generator will run for one hour.
Ozone (optional)
On most systems,
the ozone generator (if installed) runs during filter cycles
(except when pump 1 is operating at high speed on a non-circ system) and during
clean-up cycles.
Your system is configured with the ozone disable feature, the ozone generator will
turn off for 1 hour anytime a function button (Jets 1, Jets 2, etc.)
is pressed.
Freeze Protection
If the temperature sensors detect a drop to 44˚F (approximately 6.7˚C)
within the hea
ter, the pump automatically activates to provide freeze protection.
The equipment stays on until 4 minutes after the sensors detect that the spa temperature has risen to 45˚F (approximately 7.2˚C) or higher.
*15-minute timeouts may be changed to 30 minutes and 2-hour timeouts may be
changed to 4 hours.• Consult your dealer for more information.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Diagnostic Messages
Message
OHH
OHS
ICE
SnA
SnB
SnS
HFL
LF
Meaning
No message on display.
Power has been cut off to the spa.
"Overheat" - The spa has shut down.
On some systems, an alarm may sound.
One of the sensors has detected 118˚F
(approximately 47.8˚C).
"Overheat" - The spa has shut down.
One of the sensors has detected that the
spa water is 110˚F (approximately
43.3˚C).
"Ice" - potential freeze condition
detected.
Spa is shut down. The sensor that is
plugged into the Sensor "A" jack is not
working.
Spa is shut down. The sensor that is
plugged into the Sensor "B" jack is not
working.
Sensors are out of balance. If this is
alternating with the temperature, it may
just be a temporary condition. If the
display shows only this message (periodically blinking), the spa is shut down.
A substantial difference between the
temperature sensors was detected. This
could indicate a flow problem.
Persistent low flow problems. (Displays
on the fifth occurrence of the "HFL"
message within 24 hours.) Heater is shut
down, but other spa functions continue
to run normally.
Action Required
The control panel will be disabled until power
returns. Time of day will be preserved for
30 days with a battery back-up on. EL2000
and EL1000 systems reset the time of day on each
power-up. Spa settings are preserved on all
systems.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater
has cooled, reset by pushing any button. If spa
does not reset, shut off the power to the spa and
call your dealer or service organization.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107˚F (approximately 41.7˚C), the spa should automatically
reset. If spa does not reset, shut off the power to
the spa and call your dealer or service organization.
No action required. The pumps will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. If problem persists, contact
your dealer or service organization.
Follow action required for "HFL" message.
Heating capacity of the spa will not reset automatically; you may press any button to reset.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Diagnostic Messages (cont.)
Message
dr
dr4
Pr
--
Std
Ecn
SE
SLP
Sby
PHL
PHH
SAL
SAH
Meaning
Inadequate water detected in heater.
Inadequate water detected in heater.
(Displays on third occurrence of "dr"
message.) Spa is shut down.
When your spa is first actuated,
it will go into Priming mode.
Temperature not yet known.
The spa is operating in Standard Mode.
The spa is operating in Economy Mode.
The spa is operating in
Standard-in-Economy Mode.
Sleep Mode has been activated by
pressing a button combination on the
user panel.
Standby Mode has been activated by
pressing a button combination on the
user panel.
pH is low.
pH is high.
Sanitizer is low.
Sanitizer is high.
Action Required
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. Press any button to reset.
Follow action required for "dr" message. Spa will
not automatically reset; you may press any button
to reset.
The Priming mode will last for up to 4 minutes
and then the spa will begin to heat and maintain
the water temperature in the Standard mode.
This is normal within the first few minutes of the
spa power-up.
Temperature display is current after pump has
been running for at least 2 minutes.
"Ecn" will appear solid on the display when the
temperature is not current. "Ecn" will alternate
with the temperature when the temperature is
current.
Operates the same as Standard mode, then reverts
to Economy mode after 1 hour. Press "Mode" to
switch directly to Economy Mode.
"SLP" will appear solid on the display when the
temperature is not current. "SLP" will alternate
with the temperature when the temperature is
current.
Press any button to leave Standby mode and
return to normal operation.
Add pH increaser according to manufacturer’s instructions.
Add pH decreaser according to manufacturer’s instructions.
Add sanitizer according to manufacturer’s instructions.
Remove spa cover and allow sanitizer to dissapate.
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DOWN EAST (2 -3 PUMP SYSTEMS)
Periodic Reminder Messages
(Press the “Mode” button to reset a displayed reminder)
Message
rPH
rSA
rCL
rt9
rdr
rCO
rtr
rCH
Frequency
Every 7 days
Every 7 days
Every 30 days
Every 30 days
Every 90 days
Every 180 days
Every 180 days
Every 180 days
Action Required
Test and adjust pH chemical levels per
manufacturer’s instructions.
Test and adjust sanitizer chemical levels per
manufacturer’s instructions.
Remove, clean, and reinstall filter per
manufacturer’s instructions.
Test & reset GFCI per manufacturer’s
instructions.
Drain and refill spa per manufacturer’s
instructions.
Clean and condition cover per manufacturer’s
instructions.
Clean and condition wood per manufacturer’s
instructions.
Install new Eco Pur
™
Filter.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt service of this control system. Contact your dealer or service
organization for assistance. Follow all owner’s manual power connection instructions.
Installation must be performed by a licensed electrician and all grounding connections
must be properly installed.
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FREEDOM SPA- SPECIFICATIONS
Spa Spa Electrical Water Weight Therapy Jet
Model Dimensions Required Capacity Dry/Full Pumps Count
670L 84"x72"x34" 240 volt 50 amp 300 gallons 490lbs/2950lbs 1 pump 24
Providence 84"x78"x36" 240 volt 50 amp 370 gallons 580lbs/3625lbs 1 pump 26
Statesman 2 84"x84"x36" 240 volt 50 amp 410 gallons 600lbs/3970lbs 2 pumps 45
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DOWN EAST AND FREEDOM - SINGLE PUMP SYSTEM
Initial Start-up
When your spa is first energized, it will go into Priming mode, indicated by Pr.
The Pr
iming mode will last for less than 5 minutes and then the spa will begin to
heat the spa and maintain the water temperature in the Standard mode.
Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C)
The factory preset temperature is set at 100˚F/ 37.5˚C. The last measured
tempera
ture is constantly displayed on the LCD.
Note that the last measured spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Press the "Temp" button to display the temperature previously set. This set
temperature is flashed on the display. Pressing the "Temp" button a second time,
while it is still flashing, will cause the set temperature to increase or decrease
depending on which direction was last chosen. Each press to follow will change
the set temperature in the same direction. If the opposite direction is desired,
release the pad and let the display revert to the actual water temperature. Press
the button to display the set temperature and again to make the temperature
change in the desired direction.
Jets
Touch the "Jets" button once to activate the low speed of the pump and again
for the high speed.
Press the "Jets" button again to turn off the pump. If left
running, the pump’s low speed will automatically turn off after 4 hours, and the
pump’s high speed will automatically turn off after 15 minutes. The low speed
pump may also activate for at least 2 minutes every 30 minutes to detect the spa
temperature and then to heat, to the set temperature if needed, depending upon
mode. When the low speed turns on automatically, it cannot be deactivated from
the panel; however the high speed may be started.
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DOWN EAST AND FREEDOM - SINGLE PUMP SYSTEM
Mode
Mode is changed by pressing the "Temp" button, then pressing the "Light" button.
Standard Mode is programmed to maintain the desired temperature. Note that
the last measured spa temperature displayed is current only when the pump has
been running for at least 2 minutes. "St" will be displayed momentarily when you
switch into Standard Mode.
Economy Mode heats the spa to set temperature only during filter cycles. "Ec"
will display solid when temperature is not current, and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to within 20°F of the set temperature only during filter cycles.The "SL" will display solid when temperature is not current and will
alternate with temperature when temperature is current.
Preset Filter Cycles
The first filter cycle begins 6 minutes after the spa is energized. The second filter
c
ycle begins 12 hours later.
Filter duration is programmable at the Master Control Pad for 2, 4, 6, 8 hours or
for continuous filtration. (Indicated by "FC"). The default filter time is 2 hours.
To program, press "Temp", then "Jets". Press "Temp" to adjust. Press "Jets" to
exit programming.
The low speed of the pump runs during filtration and the ozone generator
(if installed) will be enabled.
Freeze Protection
If the temperature sensors detect a drop below 40° F within the heater, then the
pump (as w
ell as the heater, if necessary) will automatically activate to provide
freeze protection. The equipment stays on until the sensors detect that the spa
temperature has risen to within 15° F of the set temperature.
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Diagnostic Messages
Message
__
HH
OH
IC
SA
SB
Sn
HL
LF
Meaning
No message on display.
Power has been cut off to the spa.
Temperature unknown.
"Overheat" - The spa has shut down.
One of the sensors has detected 118˚F
(approximately 47.8˚C).
"Overheat" - The spa has shut down.
One of the sensors has detected that the
spa water is 110˚F (approximately
43.3˚C).
"Ice" - potential freeze condition
detected.
Spa is shut down. The sensor that is
plugged into the Sensor "A" jack is not
working.
Spa is shut down. The sensor that is
plugged into the Sensor "B" jack is not
working.
Sensors are out of balance. If this is
alternating with the temperature, it may
just be a temporary condition. If flashing
by itself, spa is shut down.
A significant difference between
temperature sensors has been detected.
This could indicate a flow problem.
Persistent low flow problems. (Displays
on the fifth occurrence of the "HFL"
message within 24 hours.) Heater is shut
down, but other spa functions continue
to run normally.
Action Required
The control panel will be disabled until power
returns. Spa settings are preserved until next
power up.
After the pump has been running for 2 minutes,
the temperature will be displayed.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater
has cooled, reset by pushing any button. If spa
does not reset, shut off the power to the spa and
call your dealer or service organization.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107˚F
(approximately 41.7˚C), the spa should
automatically reset. If spa does not reset, shut off
the power to the spa and call your dealer or
service organization.
No action required. The pumps will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. Check for a dirty filter and
clean if necessary. If problem persists, contact
your dealer or service organization.
Follow action required for "HL" message. Turn
spa off, then back on to restore heating capability.
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DOWN EAST AND FREEDOM SINGLE PUMP SYSTEM
Do not attempt service of this control system. Contact your dealer or service
organization for assistance. Follow all owner’s manual power connection instructions.
Installation must be performed by a licensed electrician and all grounding connections
must be properly installed.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
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MAX STEREO SYSTEM
Available on select Master Spa and Down East Models
WARNING:
Never remain in your spa longer than 15 minutes per session when the
water temperature is above 98˚ F. If you wish to spend more time in your
spa, whether enjoying music, watching tv, or just lounging, be sure to keep
the spa water at or below body temperature (98.6˚ F).
Clarion Remote in wet suit is water resistant. For longevity, do not
lea
ve remote floating in spa for extended periods and do not leave
outside, exposed to the weather.The Clarion Stereo Remote in the
wet suit is not covered under the spa warranty.
STEP 1
To use the pop-up speaker system,
depr
ess the button located in the corner.
This will automatically raise the speaker
for use.
* Please refer to the Clarion Stereo Owner’s Manual for specific operations.
The Max Stereo System includes a Clarion CD/FM Stereo with subwoofer, two
pop up speakers (4 on the LSX 1050 model), two exterior speakers (Master line
only), and Clarion remote with water resistant wet suit.
STEP 2
You can control the stereo selections by
pointing the r
emote at the speaker
located on the same side of spa as the
stereo enclosure.
STEP 3
When finished using the stereo speakers,
align the
“M” on the pop-up speaker
with the inside of the spa. Depressing
the speaker will then lock it in the down
position.
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Note: Do not place wet CD’s into the Clarion stereo at anytime.
Note: Do not place wet DVD’s into the DVD player at anytime.
Note: AM channels will be very limited in reception and in most
cases be unavailable.
Note: Speakers should be in the down position before covering your spa.
Failure to do so will result in damage not covered under warranty.
Note: UV rays may interfere with the operation of the Clarion remote.
Note: Speakers should be in the down position before covering your spa.
Failure to do so will result in damage not covered under the warranty.
Note: UV rays may interfere with the operation of the Clarion remote.
The Clarion Stereo is shipped with the detachable stereo face in the spa’s
luggage pack.The stereo face must be inserted to operate any stereo funtions.
System includes a CD/FM Stereo with two marine grade speakers.
Available on Statesman 2 model only.
* Please refer to the Stereo Owner’s Manual for specific operations.
MAX STEREO SYSTEM - (continued)
Available on select Master Spa and Down East Models
FREEDOM LINE STEREO SYSTEM
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Note: We have included the stereo and DVD owner’s manual with your spa.
This should be read to see the specific operation of these components.
Note: Do not place wet DVD’s or CD’s into the players at any time.
Resulting damage will not be covered under warranty.
System includes a 15” flat screen color television, DVD player, Clarion CD/FM
Stereo system with subwoofer, and two pop up marine grade speakers (4 on the
LSX 1050 FST), two exterior speakers, water resistant Dolphin remote, and one
touch up and down for TV and speaker housing.
The TV and pop up speakers can be raised and lowered by pressing the one
touch up and down FST auxillary button. Be sure the TV and speakers are down
before placing the cover on the spa. Resulting damage is not covered under
warranty if the cover is installed while the TV and speakers are still in the
upright position.
FLAT SCREEN TV (FST) / STEREO SYSTEMS
LS 750 FST, LS 825, LS2X FST and LSX 1050 FST
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Your FST spa (and any spa with a stereo) comes equipped with a locking,
water resistant enclosure for the DVD player and stereo.
We have installed an F-81 television coaxial cable connector located under the
front panel for your convenience.This can be utilized if you wish to add a cable
connection or satellite connection to your FST.
Note: Due to the brightness of daytime light, it may be difficult to view the TV
during daytime hours. Please consider this when placing your spa outdoors.
It also may be difficult to operate the dolphin remote due to UV rays.
FLAT SCREEN TV (FST) / STEREO SYSTEMS (continued)
LS 750 FST, LS 825, LS2X FST and LSX 1050 FST
WARNING:
Never remain in your spa longer than 15 minutes per session when the
water temperature is above 98˚ F. If you wish to spend more time in your
spa, whether enjoying music, watching tv, or just lounging, be sure to keep
the spa water at or below body temperature (98.6˚ F).
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DOLPHIN REMOTE
All FST spas come with a Dolphin Remote Control. This remote operates off
an RF frequency and controls TV, DVD, and Stereo functions. It will also
the therapy pumps and the light (using the “light” button).The blower, fiber,
and opt. 2 buttons are not used. Opt. 1 will cause the TV/speakers to lift or
lower.
The Dolphin Remote has replaceable batteries. Please refer to the Dolphin
Owner’s Manual on page 7 for specific instructions on replacing the batteries.
Note: Any time the batteries are replaced, the TV, DVD, and Stereo
components, will need to be reprogrammed into the Dolphin Remote
(see page 65).
Note: The Dolphin Remote should not be left floating in the spa for extended
periods and should not be kept outside, exposed to weather elements.
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DOLPHIN REMOTE
Power Key: (A)
Turns the power on and off to the TV and DVD.
NOTE:To engage power to the Clarion CD player,
use the TV/VID button in the CD device mode.
Volume Keys: (B)
Adjusts the volume in the selected
de
vice mode.
Channel Keys: (C)
In the CD mode, these keys will scan CD
trac
ks or scan radio stations. In TV mode,
it will scroll through the channels.
Spa Function Keys: (D)
Will control the pump 1, 2, 3 and the light
opera
tions. Opt. 1 controls the TV/Speaker
lift system. All other buttons are not used.
TV / Video Key: (E)
In the CD device mode, enables power to the
unit and ser
ves as the "Function" button on the
CD player. (Press and hold this button to turn
off CD player.)
In the TV device mode, this key will enable the
Video mode on the TV to view DVD features.
A
B C
D
E
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DOLPHIN REMOTE
Setup Key: (F)
Use this key to program device codes and
sequences (see page 65).Your Dolphin Remote
has been preprogrammed at the factory for all
components included.When the batteries are
replaced, these components need to be
reprogrammed.
Device Mode Keys: (G)
Select unit to control by pressing device key
once
. The TV, DVD, CD, and (if applicable)
CBL/SAT buttons are used on the FST spa.
Directional Keys: (H)
These keys will scroll through "Menu"
options in the D
VD and TV device modes.
Numeric Keypad: (I)
These keys will change the TV channel
manuall
y in the TV device mode.
NOTE: If utilizing a satellite receiver, it is
necessary to point the Dolphin Remote
directly at the receiver as the RF portion of the
Dolphin remote is not programmable.
F
G
H
I
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DOLPHIN REMOTE
Programming Device Codes:
NOTE:Y
our remote has been preprogrammed
at the factory for all components.When the
batteries are replaced, these components need
to be reprogrammed.
1.) Select Device: The LED will blink
once to confirm. Manually engage
power to selected device.
2.) Press and Hold the "Setup" key:
The LED will blink once, then will
blink twice to continue.
3.) Enter Numeric Code: Enter the
four digit code on the Numeric
keypad - the LED will blink twice
after the last digit to confirm.
4.) Lock in the Code: To lock in the
code, press "POWER" key.
Master Spas Device Codes
Clarion CD 1669
KEC D
VD 1238
15" Flat LCD 0801
2
1
4
3
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DOLPHIN REMOTE
SYSTEM PROMPT
To View TV Channels:
Engage Power To Monitor
1) Select Device Mode (TV). (G)
2) Press Power. (A)
3) Select Guide. (H)
4) Select desired channel. (C or I)
Engage Power to CD Player
1) Select De
vice Mode (CD). (G)
2) Press TV / Vid to engage power. (E)
3) Press TV / Vid to select AUX in on the
Clarion CD. (E)
NOTE on Initial Start Up to detect
incoming channel reception.
1) Select TV device mode. (G)
2) Select menu (H) to prompt the TV menu.
3) From the onscreen menu select channel.
4) Using the arrow keys step down to “Select”
then press SEL.
5) Using the arrow buttons select either “Cable”
or “Air” then press SEL.
6) Press menu to go back and step down to
“Auto Search”.
7) Using arrow keys select “Yes” then press SEL.
8) Your TV will now set all available stations.
To View DVD Movie:
Engage Power to Monitor
1) Select Device Mode (TV). (G)
2) Press Power. (A)
3) Select TV / Vid. (E)
Engage Power to CD Player
1) Select De
vice Mode (CD). (G)
2) Press TV / Vid to engage power. (E)
3) Press TV / Vid to select AUX in on the
Clarion CD.(E)
Engage Power to DVD Player
1) Select Device Mode (DVD). (G)
2) Press Power. (A)
3) Load disc into DVD Player.
4) Pr
ess Play Key.
A
G
H
C
I
E
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DOLPHIN REMOTE
DEVICE MODES / FEATURE KEYS
CD Device Mode
(E) TV / Vid = Source - Aux / Power (A)
This key will engage power to the unit,
as well as scroll between radio, CD and AUX in modes.
(B) Vol Up / Down = Volume
The main volume for the theater
system is controlled through the CD
Device Mode.
(C) CHN Up / Down = Scan / Seek
These keys will scan radio station presets and
CD audio tracks.
Note: AM channels will be very limited in
reception and in most cases unavailable.
DVD Device Mode
(B) Vol Up / Down = Level
Main audio is controlled through the CD Player.
These keys will adjust DVD volume level to the
CD Player. An optimum level is 10 - 13.
(A) Power = On / Off
This key will engage / disengage power
to the unit.
(H) Directional Keypad = Select
These keys will prompt selections from the
DVD main menu page.
Disc Prompt = Features
These keys will prompt the functions of
the DVD, Play, Stop, Forward, Reverse,
and Pause.
A
B
H
C
I
E
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DOLPHIN REMOTE
TV DEVICE MODE
(H) Guide = TV / CATV
This key will prompt TV to antenna
or cable feed.
(E) TV / Vid = Video
This key will prompt monitor to DVD
video input.
(A) Power = On / Off
This key will engage / disengage power
to unit.
(B) Vol Up / Down = Level
These keys will adjust volume level from TV
to CD player. An optimum level for the TV
is approximately 1/4 volume.
(I) Numeric Keypad = Manual
These keys will direct prompt individual TV
Channels. For channels in the +100 range,
prompt the LAST, and then the final two
digits of the desired channel.
A
H
B
I
E
C
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SPA TROUBLE SHOOTING GUIDE
NOTHING ON THE SPA OPERATES-
1.) Check the control panel display for any messages. If there is a message,
r
efer to the diagnostic section on that model spa.There you will find the
meaning of the message and what action is to be taken.
2.) If there is no message on your control panel, check and reset the GFCI
and house breaker.
If the spa does not respond, contact your local service company.
PUMP(S) DO NOT OPERATE -
1.) Press the
“Jets” button on your control panel.
If you hear the pumps trying to operate:
A. Check that all the slice valves are open. See photo on page 10.
B. Pump may need to be primed. See page 17¬¬.
C. Check that the air controls are open. See photo on page 8.
If you do not hear anything from the pump, contact your local service
company.
POOR JET PERFORMANCE
1.) Make sure pump is operating
2.)
Check that the water level is adequate
(up to minimum safe water level side)
3.) Make sure the jets are open and the air controls are open.
See pages 8 and 18.
4.) Check for dirty filters. Clean if necessary.
*The GFCI should be located in a weather
proof box close to the spa, but no closer than
5 ft.
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SPA TROUBLE SHOOTING GUIDE
SPA NOT HEATING
* If the spas heater has failed, the majority of the time it will trip the GFCI
br
eaker. If the spa is not heating and has not tripped the breaker, please follow
these steps:
1.) Check the control panel for diagnostic messages. Refer to your spa
models diagnostic message area in previous sections.
Follow steps to alleviate message.
2.) Check water set temperature at control panel.
3.) Check for dirty filters. Clean if necessary.
4.) Check “heating mode” the spa is set in. Heat mode should be in “std”.
5.) Check the control panel for heater light indicator and / or thermometer
icon. If the light is on or the indicator icon is moving, the spa should be
heating.Wait a reasonable amount of time (approximately 1 hour) to see
if the water temperature is changing.
6.) Check to make sure that the pump is primed and all slice valves are open.
7.) Reset power to the spa at GFCI breaker.
8.) If spa is still not heating, contact your dealer for service.
GFCI IS TRIPPING
The Ground Fault Circuit Interrupter (GFCI) is required, by NEC code
(Na
tional Electrician Code), for your protection.The tripping of the GFCI
may be caused by a component on the spa or by an electrical problem. Such
electrical problems include, but are not limited to, a faulty GFCI breaker,
power fluctuations, or a miswire. It may be necessary to contact an electrician
if your local dealer recommends doing so.
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REGULAR MAINTENANCE PROCEDURES
Note:
These are areas that will require the spa owner to perform routine
maintenance.These are not areas covered under the warranty
of the spa.
CLEANING JETS
The majority of jets in your spa can individually be turned on/off. If any of
these jets become hard to tur
n, it will be necessary to remove the jet to clean
it as grit/sand and mineral deposit may be present.
Jets in the Master Spa and Down East line are removed by turning the grey
collar counter clockwise and then pulling out the jet. Most jets in the
Freedom Spa can be removed by turning the collar clockwise, then pulling
the jet out.The smallest jets in the Freedom line are fixed and cannot be
removed.
Most jets in the Down East and Freedom Spas can be removed by turning the
collar clockwise, then pulling the jet out.The smallest jets in the Down East
line are removed by turning the collar counter clockwise and then pulling the
jet out.The smallest jets in the Freedom Spa line are fixed and cannot be removed.
TO CLEAN JETS
Place the jet(s) in a bucket, fully immerse in white vinegar. Let the jet(s) soak
o
vernight and then rinse with water. Reinstall the jet(s). It may also be
necessary to clean the grit/deposit from the white jet body using an old
toothbrush.
CLEANING DIVERTER VALVES
Some Master Spas and Down East Spas have diverter valves. Due to mineral
deposits and g
rit/sand that may get into the internal parts of the diverter
valve, it may become hard to turn or freeze up totally. In this case, it is
necessary to remove the handle and cap of the diverter valve. Before
proceeding, make sure the power to the spa is turned off. (cont. next page)
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REGULAR MAINTENANCE PROCEDURES
CLEANING DIVERTER VALVES - cont.
Turn the cap piece counter clockwise. It may be necessary to put a clean rag
o
ver the cap and turn it with a wrench.
Once loose, the cap and handle can be pulled up out of the white
plumbing fitting.
Wipe down the internal piece that attaches to the cap and handle.
Soak the cap and handle in white vinegar.
The white plumbing fitting should also be wiped down. If the surface of the
white plumbing has become too abrasive, you can take wet, fine sandpaper
and smooth it out. It is also helpful to use a lubricant (use silicone based, but
not petroleum based) to allow for an easier turn of the diverter handle.
Rinse the diverter internals and reassemble.
In the future, it is helpful to turn the diverter valve only when the pump is
not on. Cleaning your diverter valve should occur every time you drain
your spa.
DRAINING YOUR SPA
Your spa is equipped with an internal bib drain fitting.To access this drain,
r
emove the front panel, locate the drain hose bib on the far right side, turn
the black cap piece counter clockwise. Attach a garden hose if desired. It will
take most spas 3-4 hours to drain.
Before refilling your spa be sure the drain
is closed securely.
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REGULAR MAINTENANCE PROCEDURES
CIRC PUMP DISCHARGE FITTING NEEDS TO BE CLEANED
The circ pump discharge screen should be removed and cleaned if your spa is
equipped with a circ pump
.This screen can get clogged up due to mineral
deposit or debris. It should be cleaned at least once every 180 days or when
the spa is drained.
Directions to remove the screen:
With the power to the spa off, remove the two screws holding the
screen in place. Soak the screen in white vinegar and rinse thoroughly
with water.
Clean out any debris that you may see clogging the fitting under the screen
and reinstall the screen.
REPLACING YOUR LIGHT BULB
If your light bulb goes out, it is very easy to replace.
Use a 12 v
olt, 6 watt bulb that should be available through your dealer.
First, make sure the power to the spa is off.You can access the spa light fitting
by removing the spa panel.
Once the panel is removed, unfasten the black fitting inside the white
light assembly, by turning it counter clockwise.
Attached to the black fitting is the light bulb. Replace the bulb and reinsert
the fitting, by turning it clockwise.
If the white lens cap needs to be removed, insert a flat head screw driver as
shown in the picture below.
This may also be necessary when installing
an LED light.
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REGULAR MAINTENANCE PROCEDURES
Always cover your spa when not in use.This will greatly reduce energy consumption and
will cause spa water to heat more rapidly. Water loss and chemical usage will also be
reduced.
• Be sure to lock down all straps on cover after each use to prevent wind damage.
• Do not allow spa to sit uncovered in direct sunlight.This may cause damage to
exposed surfaces of spa and possible discoloration of spa fittings.
• Periodically hose off both sides of spa cover for maximum life of cover. Once a
month use a vinyl cleaner and conditioner on the vinyl portion of your cover.
Rinse residue off.
NOTE: IF YOUR SPA IS GOING TO BE LEFT EMPTY FOR PROLONGED PERIODS,
DO NOT REPLACE COVER DIRECTLY ON SURFACE OF SPA. PLACE 2”-3”
BLOCKS BETWEEN COVER AND SPA.THIS ALLOWS FOR ADEQUATE
VENTILATION OF COVER AND SPA.
NOTE:The cover warranty is provided through the cover manufacturer and not through
Master Spas.You will need to mail the cover warranty back to the cover manufacturer.
CARE OF YOUR SPA COVER
Your quality spa cabinet is produced from hand-crafted cedar. It has been factory treated
with a stain/sealer to maintain its appearance and to preserve its life. Several times a
year (especially if located outdoors) it is recommended that your cabinet be re-treated.
Your local dealer or service center can recommend the appropriate product based on
your cabinet finish. Periodically, remove dust, dirt and grime with clean water.
If your spa has the DuraMaster Polymer Skirt or Master Wood option, it just needs to be
hosed off periodically. No other maintenance is required.
CARE OF YOUR SPA CABINET
NOTE: Never operate the spa without filters in place. If done, damage will result to
pumps and other components.We recommend having an extra set of filters to install
when cleaning the filters.
1.) Turn power off to the spa.
2.) Remove any large or floating debris from the filter area.
3.) Remove the filter retainer (on Master Spa and Down East Spas) by turning
counter clockwise. Remove the basket in the Freedom Spas.
4.) Remove the filter(s). Remember, ECO PUR
™
mineral filters should only be rinsed
down and never soaked in a cartridge cleaner.All other filters should be periodically
rinsed and soaked in a cartridge cleaner. Follow cartridge cleaner instructions.
5.) Rinse filters and reinstall.
FILTER CLEANING
Master Spas/Down East Spas Procedure Freedom Spas Procedure
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SPA CARE AND MAINTENANCE RECORD
DATE
Drain & Clean Spa
Clean Filter Cartridges
Soak Filter
Cartridges in Solution
Change ECO PUR
™
Element Every 180 Days
Test
GFCI
Clean and Condition
Spa Cover and Cabinet
Miscellaneous
Service
DATE DAT E DATE DAT E DATE DATE DATE
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SPA CARE AND MAINTENANCE RECORD
DATE DAT E DATE DAT E DATE DAT E DAT E DATEDATE DAT E DATE DAT E DATE
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6927 Lincoln Parkway
Fort Wayne, Indiana 46804
260-436-9100
www.masterspas.com
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