Master Lock ATS 211 User Manual

The Chamberlain Group, Inc. A DUCHOSSOIS ENTERPRISE
©
845 Larch Avenue, Elmhurst, Illinois 60126
As of date of manufacture, meets all ANSI/UL 325 Safety Standards and requirements for residential and commercial applications.

OWNER'S MANUAL

MODEL ATS 211
COMMERCIAL DOOR OPENER
For Residential and Light Duty Commercial Use
®
L O
W H I
L
L
G
A
O
H
M
N
R
W
O H I
L
DOWN
G
A
FORCE
H
M
N
R
O
UP
Includes Lift-Master
TM
FORCE
"Protector System"
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
Periodic checks and adjustment of the opener are required to ensure safe operation.
The model number label is located on the operator cover.

CONTENTS PAGE

A review of safety alert symbols..............................2
You'll need tools ......................................................3
Illustration of door installation .................................4
Opener carton inventory..........................................5
Hardware inventory .................................................5
Assembly Section – Pages 6 - 7
Fasten the rail to the opener..................................6
Attach the chain to the sprocket............................6
Install the rail support bracket................................6
Tighten the chain...................................................7
Installation Section – Pages 8 - 20
Installation instruction warnings.............................7
Determine the header bracket location..................8
Install the header bracket......................................9
Attach the rail to the header bracket....................10
Position the opener..............................................11
Hang the opener..................................................12
Install the door control.........................................13
Install the light......................................................14
Attach manual release handle.............................14
Electrical requirements ........................................15
CONTENTS PAGE
Safety reversing sensor information ....................16
Install the safety reversing sensor ..................17,18
Fasten the door bracket and plate ......................19
Connect the door arm to the trolley......................20
Adjustment Section – Pages 21 - 23
Travel limit adjustments.......................................21
Force adjustments ...............................................22
Test the safety reversing sensor..........................23
Test the safety reverse system............................23
Operation safety instructions .................................24
Care of your opener...............................................24
Maintenance schedule...........................................24
Operation of your opener.......................................25
Having a problem?............................................26,27
Repair parts, rail assembly ....................................28
Repair parts, installation ........................................28
Repair parts, opener assembly..............................29
Accessories............................................................30
Index......................................................................31
How to order repair parts.......................................32
Warranty ................................................................32
Start by reviewing these important safety alert symbols
When you see these safety symbols on the following pages, they will alert you to the possibility of
serious injuries or death
come from something mechanical or from electric shock.
WARNING
if you do not comply with the corresponding instructions. The hazard may
Read the instructions carefully.
WARNING
Mechanical Electrical
When you see this safety symbol on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the corresponding instructions.
Read the instructions carefully.
CAUTION
This garage door opener is designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the safety instructions contained in this manual.
2

You'll Need Tools

During assembly , installation and adjustment of the opener, instructions will call for hand tools shown below.
Carpenter's
Level
Drill
Stepladder
1/2" and 7/16" Sockets
and Wrench
1
Tape Measure
3/16", 5/16" and 
WARNING
Ropes left on a garage door could cause someone to become entangled and killed.
Remove all ropes connected to the door before installing and operating the opener.
WARNING
2
5/32" Drill Bits
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Screwdriver
Adjustable End Wrench
CAUTION
To avoid damage to the garage door and opener, disable locks before installing and operating the opener. Use a wood screw or nail to hold locks in the "open" (unlocked) position.
Operation at other than 120V 60 Hz will cause opener malfunction and damage.
This product is for use on sectional garage doors only.
Serious personal injury could result from the use of this product on one­piece garage doors.
Before you begin, complete the following test to make sure your door is balanced and is not sticking or binding. Identify the type and height of your door, any special conditions that exist, and any additional materials that may be required by referring to the lists on page 4.
• Lift the door about halfway as shown. Release the door. It should stay in place, supported entirely by its springs.
• Raise and lower the door to see if there is any binding or sticking.
An unbalanced garage door might not reverse when required and someone under the door could be seriously injured or killed.
If your garage door binds, sticks or is out of balance, call for professional garage door service.
Garage doors, door springs, cables, pulleys, brackets and their hardware, are under extreme tension and can cause serious injury or death.
Do not try to loosen, move or adjust them
yourself!
3
Before you begin, survey your garage area. Do any of the following conditions apply to you?
FINISHED CEILING
Support bracket &
fastening hardware
is required.
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with glass panels, etc.).
See page 19 for details.
Header Wall
— — — — — — — —
Slack in chain tension
is normal when
garage door is closed.
Extension Spring
OR
Torsion Spring
See page 12.
Door Center
Floor must be level
across width of door
Safety Reversing Sensor
Based on your particular requirements, there are several installation steps which might call for materials and/or hardware not included in the carton.
• Step 1, page 8 - Look at the wall or ceiling above the garage door. The header bracket
must
be
securely fastened to structural supports.
• Step 5, page 12 - Do you have a finished ceiling in your garage? If so, a support bracket and additional fastening hardware may be required.
• Safety reversing sensor, page 16 - Depending upon garage construction, wood blocks may need to be fastened to mounting locations before sensors are installed.
• Step 10, page 17 - Alternate floor mounting of the safety reversing sensor will require hardware not provided.
• Step 11, page 19 - Do you have a steel, aluminum, fiberglass or glass panel door? If so, horizontal and vertical reinforcement is required.
• Look at the garage door where it meets the floor. It must close on the floor all the way across. Other­wise, the safety reverse system may not work properly. See page 23. Floor or door should be repaired.
• If your door is more than 7 feet high, see longer rails available on page 30.
Access Door
Safety
Reversing
Sensor
Closed Position
Chain Pulley
Header Bracket
Header
Wall
Garage
Door
Bracket
Chain
Garage
Door
Spring
Door Bracket
Trolley
Straight
Door
Arm
Curved
Door Arm
Rail
Manual
Release
Rope & Handle
• The opener can be installed within 2 feet to the left or right of the door center if there is a torsion spring or center bearing plate in the way of the header bracket or door bracket area. If your door has extension springs, the opener
must
be installed in the center of
the door. See pages 8 and 19.
Do you have an access door in addition to the garage door? If not, Model 1702 Outside Quick Release is required. See page 30.
You may find it helpful to refer back to this page as you proceed with the installation of your opener.
4

Opener Carton Inventory

Your garage door opener is packaged in two cartons which contain all parts illustrated below. If anything is missing, carefully check the packing material. Parts may be "stuck" in the foam. Hardware for assembly and installation is listed below.
CEILING MOUNT ONLY
UP
Header Bracket with
Mounting Hardware
(Rail Support Bracket)
"C" Wrap (2)
Lighted Door
Control Button
Rail Support
Bracket
Safety Reversing Sensor
Mounting Bracket
With Slot (2)
Door Bracket Plate
Door Bracket
Chain
Clevis Pin and Fastener
Styrofoam
Safety Reversing Sensor
Mounting Bracket
With Square Holes (2)
Safety Reversing Sensor (2)
(1) Sending Eye - (1) Receiving Eye
Straight
Door Arm
Trolley
Chain
Pulley Bracket
Assembly Hardware
5/16"-18x1/2" Washered Screw, (2)
(Mounted in Opener) 1/4"-20x5/8" Hex Screw (2) 1/4"-20x5/8" Lock Washer (2) #8-32x3/8" Screw (1) 5/16"-18x1/2" Washered Screw (2)
Rail
Safety Labels
and
Literature

Hardware Inventory

Installation Hardware
Hex Screw 5/16"-18x7/8" (4) Nut 5/16"-18 (6) Lock Washer 5/16" (6) Rail Grease Lag Screw 5/16"-18x1-7/8" (4) Screw 6ABx1-1/2" (2) Handle Ring Fastener (3) Carriage Bolt 5/16"-18x2-1/2" (2) Insulated Staples (10) Dry Wall Anchors (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1" (2) Rope
Curved Door Arm
2 -Conductor Bell Wire
White & White/Red
2 -Conductor Bell Wire
with Connector (2 rolls)
White & White/Black
Hardware for Safety Reversing Sensor
Lag Screw 1/4x1-1/2" (4) Carriage Bolt 1/4"-20x1/2" (4) Lock Nut 1/4"-20 (4) Wing Nut (2) Hex Screw 1/4-20x1-1/2" (2) Screw #10-32x3/8" (4) Lock Nut #10x32 (4) Insulated Staples (20)
5

Assembly Section: Pages 6 – 7

Assembly Step 1

Attach the Rail to the Opener

Place the opener on packing material to protect
the cover.
• Remove the (2) 5/16"-18x1/2" washered screws
mounted in the top of the opener.
• Align rail at an angle with opener so one hole in
rail and opener line up.
• Thread one of the washered screws part way in.
Use only these screws!
will cause serious damage to door opener.
• Cut tape from rail, chain and styrofoam.
REMOVE STYROFOAM.
Use of any other screws
WARNING
Use only those screws mounted in the top of the opener. Any other screws will cause serious damage to the opener.
USE ONLY THIS
TYPE AND SIZE 
SCREW
Rail
Chain
Washered Screw
5/16"-18x1/2"
Rail
Hole
Opener
Styrofoam
Packaging
Assembly Step 2
Attach the Chain to the Sprocket & Install the Rail Support Bracket
• Guide the chain over chain spreader and opener
sprocket. If necessary, loosen the outer nut on the trolley to obtain more chain slack. Insert the second washered screw.
screw previously removed from opener.
• Tighten both screws securely through the rail into
the opener as shown.
Washered Screw
USE ONLY THIS
TYPE AND SIZE 
SCREW
CAUTION! Use only the
5/16"-18x1/2"
Chain
Spreader
Sprocket
Hardware Shown Actual Size
Hex Screw
1/4"-20x5/8" (2)
Washered Screw 5/16"-18x1/2" (4)
Lock Washer (2)
Screw
#8-32x3/8" (1)
• Position the rail support bracket on the opener.
• Attach the bracket to the rail with 1/4"-20x5/8" hex screws and lock washers.
• Attach the bracket to the opener by inserting a 5/16"-18x1/2" washered screw through a hole in each opener side flange and a matching hole in the bracket. Complete the connection by inserting the #8-32x3/8" screw through the opener back flange and the hole in rail support.
1/4"-20x5/8" Hex Screws
with Lock Washers
5/16"-18x1/2"
Washered Screw
#8-32x3/8"
Screw
5/16"-18x1/2"
Washered Screw
Chain
Opener
Rail Support
Bracket
Opener
Opener
Back Flange
Opener
Side Flange
6
Assembly Step 3

Tighten the Chain

Outer Nut
• Spin the inner nut and lock washer down the threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction shown. As you turn the nut, keep the chain
from twisting.
• When the chain is approximately 1/2" above the base of the rail at its midpoint, re-tighten the inner nut to secure the adjustment.
Sprocket noise can result if chain is either too loose or too tight.
When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown when the door is open,
do not re-adjust the chain.
To Tighten Outer Nut
Trolley
You have now finished assembling your garage door opener.
Lock
Washer
Inner Nut
To Tighten
Inner Nut
Chain
1/2"
Base of rail

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING
WARNING
To reduce the risk of severe injury or death to persons:
1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS
2. Install only on a properly balanced garage door.
severe injury or death.
by a qualified service person before installing opener.
3. Disable all locks and remove all ropes connected to the garage door before installing the opener.
Repairs to cables, spring assemblies and other hardware must be made
Ropes connected to a garage door can cause entanglement and death.
4. If possible, install door opener 7 feet or more above floor with the manual release handle mounted 6 feet above the floor.
5. Do not connect the opener to power source until instructed to do so.
6. Locate the Door Control within sight of the door at a minimum height of 5 feet where small children cannot reach and away from all moving parts of the door.
7. Install the User Safety Instruction Label on the wall adjacent to the control button and the Maintenance Instruction Label in a prominent location on the inside of the garage door.
An improperly balanced door could result in
8. Upon completion of the installation, the door must reverse when it comes in contact with a 2x4 laid flat on the floor.
9. Do not wear watches, rings or loose clothing while installing or servicing an opener. Jewelry or loose clothing can be caught in the mechanism of the garage door or the opener.
7
Vertical
Guideline
Finished
Ceiling
Vertical
Guideline
Header
Wall
2x4 Structural
Supports

Installation Section: Pages 8 – 20

Installation Step 1

Determine Header Bracket Location

WARNING
If the header bracket is not rigidly fastened to a structural support on the header wall or ceiling, the safety reverse system may not work properly (see page 23).
not reverse when required, and could cause serious injury or death.
The garage door springs, cables, pulleys, brackets and their hardware are under extreme tension.
Do not attempt to loosen, move or adjust them yourself. Serious personal injury or death could result.
service.
• Close the door and mark the inside vertical centerline of the garage door.
• Extend the line onto the header wall above the door.
Remember, you can fasten the header bracket within 2 feet to the left or right of the door center a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (refer to page 9) when clearance is minimal.
If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not supplied) to securely fasten the 2x4 to structural supports as shown here.
The door might
Call for garage door
only
if
• Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" above the high point. This height will provide travel clearance for the top edge of the door.
Proceed to Step 2, page 9.
Door
8
Ceiling
Header
Wall
2"
Highest Point
of Travel
Track
Mounting Header Bracket to WALL
Installation Step 2

Install the Header Bracket

Fasten the Header Bracket to the Wall
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements.
• Center the bracket on the vertical guideline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
Vertical
Header
Wall
2x4
Structural
Support
Highest
Point of Travel
(of Garage Door)
CEILING MOUNT ONLY
Header Bracket
2"
Center
Line
UP
Garage
Vertical
Center Line
Door
5/16"x18x1-7/8"
Door
Spring
• Mark either set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.
Wall
Mounting Holes
Lag Screws
CEILING MOUNT ONLY
UP
The nail hole is for positioning
only. You must use lag screws to
mount the header bracket.
Optional Wall
Mounting Holes
Hardware Shown Actual Size
Lag Screw
5/16"-18x1-7/8"
Fasten the Header Bracket to the Ceiling
• Extend the vertical guideline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than 6" from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
• Mark holes designated for ceiling mount only. Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.
The nail hole is for positioning only.
You must use lag screws to mount
the header bracket.
Ceiling Mounting Holes
CEILING MOUNT ONLY
UP
Finished
Ceiling
Vertical
Center Line
Header Bracket
6" Maximum
Door
Spring
Garage
Door
UP
Lag Screws
5/16"x18x1-7/8"
Header
Wall
Vertical
Center Line
9
Installation Step 3

Attach the Rail to the Header Bracket

Header Wall
Header Bracket
Chain Pulley
Bracket
• Position the opener on the garage floor below the header bracket. Use packing material as a protective base.
If the door spring is in the way you'll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
• Position the chain pulley bracket against the header bracket.
• Align the bracket holes and join with a clevis pin as shown.
• Insert a ring fastener to secure.
Ring Fastener
Rail
Header Bracket
Garage
Door
Hardware Shown Actual Size
Clevis Pin
5/16"x2-3/4 "
Chain Pulley
Bracket
Rail
Temporary
Support
Clevis Pin
5/16" x 2-3/4"
Ring Fastener
10
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