MASTERFLAME Athena26 User Manual

20.This Class B digital apparatus complies with Canadian
ICES-003.

and dust.

E-1

1

licensed

19.The heater has a safety device that makes it stop working
once the inner temperature reaches 85º (± 2°C). To reset the
appliance, turn heater off and disconnect power, let it cool off
for 10 minutes and plug back in.

tap (outlet/power strip).

fire, electric shock or injury to persons.

2

12.7 kg / 15.1 kg

27 x 9 1/2 x 17 5/8 inch

68.6 x 24.1 x 44.8 cm

ELECTRIC FIREPLACE SPECIFICATIONS

Control
Panel

Indicators

When a function is changed from the control panel or remote there will be a corresponding indicator displayed. The indicator shows
the function changed and the level selected. When the function is turned off, the corresponding indicator will fade off.

E-3

OPERATING INSTRUCTIONS

Figure 2

Figure 3

E-4

OPERATING INSTRUCTIONS

This button will not only put the fireplace insert in a standby mode, but also you can
see the flame effect through the screen. This will turn off all functions at once.

The fireplace contains a fan forced heater.

The default setting temperature is 72°F (22°C).
The thermostat setting range is 50°-86°F or 10°-30°C.
The thermostat is adjustable by 2°F or 1°C increments.

To change between °F and °C press and hold the HEATER button for 5 seconds.

Press the ECO button when the heater is on, to run the heater in a reduced wattage
range.

NOTE: Holding the ECO button for 3 seconds disables any heater functions.

To quickly heat up a cold room/space, press the BOOST button to run the heater at
the full rated wattage.

Pressing the BOOST button repeatedly will cycle through the following boost settings:
5 minutes, 10 min, 15 min, 20 min, 25 min, 30 min and off.

Pressing the timer button repeatedly will cycle through the following timer settings:
30 minutes, 1 hr, 2 hr, 3 hr, 4 hr, 5 hr, 6 hr, 7 hr, 8 hr and off.

The fireplace will automatically turn off when the timer reaches zero minutes.

5 different flame effects are available:

1. Snow White

2. Rubine

3. Ocean

4. Provence

5. Party

Party: In this mode, the unit will cycle automatically between all flame effects
periodically.

The flame speed is adjustable from remote control only.

Flame speed range: setting 1 the slowest to setting 5 the fastest.

The child safety lock is adjustable from remote control only.

Holding the child safety lock button for 3 seconds disables or enables all functions on
the control panel and remote control.

Brightness is adjustable from remote control only.

POWER

HEATER

ECO

BOOST

TIMER

BRIGHTNESS

FLAME MODE

FLAME SPEED

CHILD SAFETY
LOCK

This button controls the brightness of the flame effect.

FUNCTION ICON DESCRIPTION

Display shows “E2”.

There is no power.

Power cord gets warm.

The remote control is
not working.

The noise when the heater
is on is louder than normal.

Abnormal noise when the
heater is not on and the
flame effect is on.

Display shows “E1”.

Inspect the heater and check that the air inlets and outlets are
not blocked as this may cause overheating. Unplug the heater
for 10 minutes and allow it to cool down. Plug back in and turn
it on; check the heater for signs of overheating. If the problem
persists discontinue use of the heater and contact customer
service.

Contact customer service for a replacement thermostat sensor.

Check that unit is plugged into a standard 120V outlet. Press the
power button several times and make sure the power is set to
the “ON” position.

Adjust the temperature settings to ensure that the thermostat is
set higher than the current room temperature.

Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to
overheat. Be sure the plug fits tight in the outlet. Heaters draw
more current than small appliances, overheating of the outlet
may occur even if it has not occurred with the use of other

appliances. During use check frequently to determine if your

plug outlet or faceplate is HOT! If so, discontinue use of the
heater and have a qualified electrician check and/or replace the
faulty outlet(s).

Change the remote batteries.

b. Contact Customer Service for a new heater/blower assembly.

Contact Customer Service for a new flame generator drive
motor.

E-5

TROUBLESHOOTING GUIDE

The heater does not blow
warm air.

Manual Reset overheat
protection has triggered.

The thermostat sensor is
broken or disconnected.

There is no power to the unit.

Thermostat setting is preventing
heater from turning on.

Normal operation.

There are no batteries or the
signal is poor.

a. The air intakes are dirty or
obstructed.

b. The blower/heater assembly
is defective.

The flame generator drive
motor is defective.

a. Check the air intakes for obstructions or high dust build up.

Operate remote control at a slow measured pace.
Press the remote control buttons with an even motion and gentle
pressure. Repeatedly pressing buttons in rapid succession may
cause the transmitter to malfunction.

POSSIBLE CAUSEPROBLEM CORRECTIVE ACTION