www.masermic.com
EN_MU_1502190
Fall detector
with SMS / GSM / GPRS communications
USER MANUAL
EN_MU_15021900
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INDEX
1. PRODUCT DESCRIPTION ___________________________________________________ 3
2. FUNCTIONAL SPECIFICATION ______________________________________________ 3
2.1. User interface __________________________________________________________ 3
2.2. ON/OFF _______________________________________________________________ 4
2.3. Automatic fall detection functionality ______________________________________ 4
2.4. Panic button functionality________________________________________________ 5
2.5. Alarm mode management ________________________________________________ 5
2.6. Call functionality _______________________________________________________ 5
2.7. Battery charging _______________________________________________________ 5
2.8. GPS location features ___________________________________________________ 5
2.9. Call centre notifications _________________________________________________ 6
2.10. Remote configuration __________________________________________________ 6
2.11. Firmware update ______________________________________________________ 6
2.12. Security ______________________________________________________________ 6
3. USER INTERFACE SPECIFICATIONS _________________________________________ 7
4. GPS REPEATER FOR INDOOR LOCATION ____________________________________ 8
5. SMS COMMUNICATION ____________________________________________________ 9
5.1. SMS notifications from iFALL ____________________________________________ 9
6. iFALLDET-C APP FOR THE CONFIGURATION OF iFALL ________________________ 10
6.1. Installation process of iFALLDET-C APP __________________________________ 10
6.2. Configuration and use of iFALLDET-C ____________________________________ 12
7. SPECIFICATIONS ________________________________________________________ 25
7.1. HW Specifications _____________________________________________________ 25
7.2. SW Specifications _____________________________________________________ 25
7.3. Dimensions and usage environment ______________________________________ 26
7.4. Typical consumptions __________________________________________________ 26
8. ANNEX _________________________________________________________________ 26
9. GENERAL TERMS AND WARRANTY CERTIFICATE ____________________________ 27
9.1. Warranty Certificate ____________________________________________________ 27
9.2. General conditions ____________________________________________________ 28
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1. PRODUCT DESCRIPTION
iFALL is a mobile telecare device with an automatic fall detection system, voice/data
communication capabilities and GPS positioning. It is worn at waist level being operative both
indoor and outdoor.
The fall detector is based on a patented algorithm (activated when the device is worn) that
monitors constantly the status of the user and it has a panic button to send emergency alarms.
The device integrates a GPS module in order to locate the user at any moment and a
GSM/GPRS modem to communicate with a call-centre or a caregiver.
It is advisable to use the device during the day and take it off for charging during the night.
2. FUNCTIONAL SPECIFICATION
2.1. User interface
Device and components:
1.- Green LED: indicates device status.
Starting (seeking coverage): blinking fast (0.25sg ON / 0.25sg OFF).
ON & non-worn (0.5s ON / 2.5s OFF).
ON & worn: fixed ON.
ON & worn & sleeping: turned OFF.
2.- Microphone for the “hands-free” system.
3.- Orange LED: indicates battery status.
Normal: turned OFF.
Low battery: blinking slowly (0.5s ON / 2.5s OFF).
Very low battery: blinking fast (0.25sg ON / 0.25sg OFF).
Charging: fixed ON.
4.- Clip: the rear clip allows to wear the device at waist level and it has a detector in order to
alert if the user carries it or takes it off. If the user is not wearing the device, it is generated a
tone (twice a day and never at night) reminding that the device must be worn.
5.- Charger connector: here we connect the battery charger supplied together with the device to
charge the battery.
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6.- Speaker for the “hands-free” system.
7.- Panic button: it can be used to alert about an emergency (short press), cancel an alarm
when pre-alarm mode (long press) or switch the device ON the first time from BIRTH mode.
8.- Red LED: indicates ALARM mode.
First 10 seconds: blinking fast (0.25sg ON / 0.25sg OFF).
After 10 seconds: blinking slowly (0.5s ON / 2.5s OFF).
Note 1
When the device is turned ON/OFF the LEDs make a SPLASH (1 second blinking green + red +
orange).
Operation mode:
OFF – device not in operation.
ON – device in operation.
ALARM - alarm state by a fall detection or a panic emergency.
2.2. ON/OFF
The device turns ON by any of the following ways:
Pressing the panic button (short press).
Turns ON and enters the ALARM mode.
Opening the clip for 2 seconds.
Turns on in standard (not alarm) mode.
Keeps turned ON even if the clip is closed after the 2 seconds.
Unplugging the device from the charger after being charged.
Turns on in standard mode.
The device turns OFF in three different ways:
Automatically: when the battery is depleted or the device is connected to the charger.
Manually: using the option “SHUTDOWN DEVICE” of the App iFALLLDET-C.
For safety reasons, the device cannot be turned OFF when in ALARM mode or when it is
WORN unless the battery is depleted.
Note 1
The device implements a “BIRTH” state (or deep-off state) for storage/shipping, so there is a
special initial turning ON feature. In this case the button must be pressed for ~10 seconds in
order to activate the device.
2.3. Automatic fall detection functionality
The fall detection algorithm is only activated when the user wears the device. When a fall is
detected the device enters the ALARM mode.
Use in bed: The fall detection is deactivated when using the device in bed. The system
deactivates it when a lying position is detected and activates it back when a standing position is
detected.
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2.4. Panic button functionality
When the user presses the panic button the device enters the ALARM mode, even in the case
the device is turned off (provided that the battery voltage level is sufficient).
2.5. Alarm mode management
When the device enters the ALARM mode.
1.- Alarm cancellation (optional): during the first 10 seconds the user can cancel the alarm by
pressing the red button (panic button) for at least 2 seconds. During this pre-alarm mode the
device vibrates. It is possible to deactivate this functionality using the App (see section
ADVANCED configuration tab).
2.- After the pre-alarm period of 10 seconds, the generated alarm is sent periodically via
SMS/GPRS.
3.- The alarm is only cancelled with:
a. A call received on the iFALL device.
b. A specific SMS command for cancellation.
c. A maximum number of messages have been reached (optional).
d. At the press of the panic button for 2 seconds.
4.- If the alarm is not cancelled, the system keeps sending messages every 3 minutes.
2.6. Call functionality
The incoming call is automatically picked up in hands-free mode. The user cannot start a call,
but can request it at the press of the panic button.
The incoming call decides when to end the communication and has always priority over
outgoing messages.
2.7. Battery charging
The device will indicate “low battery” to the user and the call center when the remaining
operation time is less than 4 hours of standard use.
The device will indicate “very low battery” to the user and the call center when the remaining
operation time is less than 1 hour of standard use.
The device will indicate finally “depleted battery” to the user and the call center when the battery
level is not enough to maintain the device in operation.
The charge process is automatic, the process starts when the charger is plugged into the device
and it stops when battery is completely charged or the user unplugs the charger. Complete
charging process takes 2 ~ 2.5 hours.
2.8. GPS location features
The GPS fixes the position every 5 minutes. In case of ALARM this position is updated and
included in the alarm messages. The GPS position can be requested at any time by sending a
SMS command or using the App iFALLDET-C.
The device can provide a security perimeter from which send alarm messages.
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2.9. Call centre notifications
The mobile phone or call-centre receives the following event notifications by SMS/GPRS
messages:
a. Device worn/not worn ON/ OFF.
b. Device clipped/unclipped.
c. Low battery level.
d. Very low battery level.
e. Battery depleted.
f. Battery charger unplugged.
g. Battery charge full.
h. Battery charge started.
i. Panic/fall alarm.
j. Security perimeter alarm.
k. User GPS location (under request).
l. Firmware version (under request).
2.10. Remote configuration
The device can be configured by SMS commands or using the App iFALLDET-C. The following
features can be configured:
a. Battery levels.
b. Alarm cancellation.
c. Telephone numbers and addresses for communications.
d. Password.
e. Security perimeter.
f. GPS position request.
g. Activate/deactivate fall detection.
h. Activate/deactivate the panic button.
i. Restart the device.
j. Date/time configuration.
Messages will be parsed and changes implemented only if they do not affect the operation of
the device in that moment, otherwise device will wait until the change has not impact over the
normal operation.
2.11. Firmware update
Device’s firmware can be remotely upgraded via GPRS. It is activated by sending a SMS. The
device automatically downloads the new firmware as long as this does not interfere its normal
functioning. The firmware new version will be installed when the device be connected to the
charger and switched off.
2.12. Security
The SMS communication is secured by the following mechanisms:
a. Whitelist of phone numbers. Only the defined numbers can call the device.
b. Password.
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3. USER INTERFACE SPECIFICATIONS
The interface in normal use is:
GREEN LED: indicates device status:
Starting: Blinking fast (0.25s ON & 0.25s OFF).
ON & non-worn: Blinking slowly (0.5s ON & 2.5s OFF).
ON & worn: Fixed on.
ON & worn & sleeping: Turned off.
ORANGE LED: indicates battery status:
Normal: turned off.
Low: blinking slowly (0.5s ON & 2.5s OFF).
Very low: blinking fast (0.25sg ON & 0.25sg OFF).
Charging: fixed ON.
RED LED: indicates ALARM mode:
First 10 seconds: blinking fast (0.25sg ON & 0.25sg OFF).
After 10 seconds: blinking slowly (0.5s ON & 2.5s OFF).
(Optional) Red LED flashes indicate GSM failure (poor coverage or errors).
OFF MODE: no light.
SPLASH (1sg orange + green + red + vibration) when turning ON/OFF.
THE VIBRATION indicates alarm cancellation possibility (0.5s ON & 0.5s OFF).
The clip position indicates if the user is wearing the device:
Open: worn
Closed: not worn. See note below.
Red Button pressing triggers different actions:
Short press (0.25 - 1sg). Generates a panic alarm.
Long press (2 - 3sg). Cancels the alarm during the pre-alarm mode or turns off the
device if not worn.
Note 1
If the user is not wearing the device, a tone will be generated (twice per day, avoiding tones at
night) to remind the user to wear the device.
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4. GPS REPEATER FOR INDOOR LOCATION
It is advisable to use a GPS repeater to make easier the indoor positioning.
The repeater on the picture consists of an antenna for satellite reception, an antenna for GPS
positioning the iFALL device, a power cable and a LED indicating operation.
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5. SMS COMMUNICATION
All the events, notifications and configurations are made by SMS commands. It is available an
App for the automation of such commands, allowing an easier configuration method.
Events and notifications from a iFALL device can additionally be made via GPRS.
5.1. SMS notifications from iFALL
Next are listed the notifications and alarms sent by the iFALL device. The received message
contains the following parameters:
DEVICE_ID, GSM COVERAGE, ALARM/NOTIFICATION, DATE/TIME, POSITION: link Google
Maps(*)
I.e. 1: GEA359551037573036, Fall ALARM. Date: 15/02/2015
14:37:00.,Position:http://maps.google.com/maps?&z=17&t=h&q=43.24954,-
02.39148%28Dia:%2018.06.2014%20Hora:%2010h44%29
(*): The position is only included in emergency alarms.
I.e.2: GEA359551037573036,15,Date:15/02/04-11:26:54.FW VERSION, V6.5
Where:
DEVICE_ID (Ex: GEA359551037573036): Is the ID of the iFALL device, consisting of the
IMEI number preceded by the text GEA.
GSM COVERAGE: Indicates the GSM coverage level.(0…31)
ALARM/NOTIFICATION (Exj.: FALL alarm): Is the descriptor of the alarm/notification sent
from iFALL. It can be one of the following:
FALL alarm. Automatic alarm generated by the fall detection algorithm. See Note1.
PANIC alarm. Alarm generated by pressing the panic button. See Note1.
Battery low. Low battery level alarm. First threshold has been reached. Only 8 hours left
with a standard use.
Battery very low. Very low battery level alarm. Second threshold has been reached.
Only 1 hour left with a standard use.
Battery depleted. Depleted battery level alarm. Third threshold has been reached. Not
possible to continue in operation.
Security perimeter alarm. Secure area limit crossed. See note 2.
Device clipped. Notification of user wearing the device.
Device unclipped. Notification of the user not wearing the device.
Location info. Notification of the GPS position of the user. It is not sent automatically,
but by request. See Note 2.
Battery charge started. Notification of device being connected to mains. See Note 3.
Battery charger unplugged. Notification of device being disconnected from mains. See
Note 3.
Battery charger full. Notification of the end of the charging process. See Note 3.
Device turned OFF. Notifies that the device has been turned OFF. See Note 4.
Firmware
FW VERSION. Notification of firmware’s version of the device. Sent by request.
DATE&TIME: is the date and hour of the notification.
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Note 1
When an alarm critical event is generated the following procedure will be carried out:
1. As soon as the event is detected, an alarm message with the last GPS position stored
in the internal memory will be sent.
2. Should not be any stored position or be this very old the system indicates “No valid GPS
position”.
3. At the same time the GPS module will be activated trying to fix a position. If after 5
minutes no position is fixed, it will be turned off assuming that the user is indoor or with
bad GPS coverage, and that it will be very difficult to fix a position.
Note 2
In this case the GPS module will be in operation even if a critical event has not arisen. In order
to save battery every 5 minutes the GPS will be turned on up to a minute (less if it fixes a
position in less time, not more to save battery because the user could be in a position with no
GPS coverage). Once acquired a GPS position it will be stored in the internal memory and
when requested this last position will be sent.
Note 3
In these three cases the device could be turned off. In that case these messages will be sent
transparently to the user without turning on the user interface. The rest of the alarm or info
messages will not be sent while the device is turned off.
Note 4
The device is turned off in the three ways mentioned above (when turning off the three LEDs
and vibrator will flash and after this all the user interface will be disabled) but with the difference
that transparently to the user the GSM module will be kept running while sending the SMS and
turned off after that.
6. iFALLDET-C APP FOR THE CONFIGURATION OF iFALL
6.1. Installation process of iFALLDET-C APP
This document describes the user interface App –for Android- used to configure iFALL devices.
It allows to establish a SMS communication between a mobile phone and the iFALL and
automates the configuration commands sent with configuration purposes.
The installation of the App must be done in a mobile phone with Android 3.0 or higher. Follow
the next steps:
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1.- Access to the Play Store: Press on the icon with the same name on your Android device or
use your internet browser to go to http://play.google.com.
2.- Once there, search for the App “iFALLDET-C” and select it.
3.- When selected, we will find a description of the App, pictures and other information.
4.- To download, press INSTALL. The Privacy Advisor will be launched, simply ACCEPT and
continue.
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5.- We can see the installation process on the notification bar. When the process is terminated,
we will be able to access to the App.
6.- The next step is launching the App. It is now an icon on your Android phone.
6.2. Configuration and use of iFALLDET-C
Start screen:
Once installed and open, the user sees the following screens where the user will enter the
telephone number from the iFALL device as well as the addresses number(s).
The firs number to enter is the one associated to the iFALL device. To do this it is needed to
press the field iFALL number and type it (including the international area code), confirm that it is
a correct number and press NEXT.
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Then, the user can enter the telephone number that will receive the messages, following the
same steps indicated for the iFALL number: press the field Phone number 1, type it, confirm
and press Next.
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In the same way, it is possible to configure a second destination number or alternatively leave it
blank. When left blank, the scream will show 123456789.
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Finally, press the field Send
SMS messaging charts
The information exchange between the device and the App is carried out through SMS
commands which are totally transparent for the user. The user can consult the chat on his
mobile phone number.
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The SMS in blue colour corresponds to the APP command requests and the ones in yellow to
the iFALL replies.
Configuration tabs
BASIC configuration tab
The BASIC tab consists of the following user configurable fields:
1- IFALL number: SIM card telephone number inserted in the iFALL device.
2- Phone 1 number: First telephone number that will receive alarm and info messages.
3- Phone 2 number: Second telephone number that will receive alarm and info messages.
Usually these numbers are configured in the start screen. The user needs to indicate here any
change on the telephone numbers used: the iFALL and the destination numbers.
Each time the user initiates the App (except the first time), the BASIC tab shows up.
If the user does not have the location services activated on the smartphone, the application
asks for this activation to ensure a correct operation.
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LOCATION tab
The LOCATION tab consists of the following user configurable fileds:
1- Security perimeter: activates or deactivates the option of setting a security perimeter for the
iFALL carrier. This can be used to detect when the user is crossing a defined geographical limit.
2- Perimeter center address: sets both the address for the security perimeter center and the
authorized radius for the iFALL carrier to go around before the perimeter alarm triggers.
3- IFALL location: GPS request button which permits to ask for the iFALL device location.
Instants after pressing request button, the user will receive a message indicating its last valid
GPS location obtained or on the contrary, and message indication no valid position.
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To enable the security perimeter, it is needed to tap on the option “Security perimeter”, the
application asks for confirmation in order to enable it.
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Once enabled, the user needs to determine a geographical centre and the radius in order to
define the perimeter.
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Both the address and the radius can be modified later defining so a new security perimeter. To
do it, the user only needs to enter new parameters again and press Accept. If one of the
parameters remains the same, it is not necessary to re-enter them.
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ADVANCED tab
The ADVANCED tab allows to disable options that by defect are enabled, being considered
necessary for the standard operation. Consists of the following user configurable fileds:
1. - Fall detection: Activates or deactivates the fall detector. By default, this option is enabled.
Disabling this option will make the iFALL device not to detect any fall. To disable, press on
the Fall detection field and confirm the action.
2. - Panic button: Activates or deactivates the panic button alarm. By default, this option comes
enabled. Disabling this option will make the iFALL device to deactivate the button disabling
so the possibility of generating a panic alarm by the device. To disable, press on the Panic
button field and confirm the action.
3. - Clear alarm: cancels the existing alarm in force. To disable, press on the alarm cancellation
field and confirm the action.
4. -Phone restriction: Activates or deactivates the restriction on the previously defined
numbers. By default, this option comes disabled. Disabling this option will allow any phone
number to call to the iFALL device no matter whether the phone subscriber knows about the
application or not. To disable, press on the phone restriction field and confirm the action.
5. - Shutdown device: Switches the iFALL device off provided it is neither in panic alarm nor in
fall alarm state. To shut it down, tap with the finger on the field and confirm the action.
6. - Date and time: Configures and updates the date and time on the iFALL device.
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INFO tab
Here are shown the firmware version and Masermic contact details.
7. SPECIFICATIONS
7.1. HW Specifications
7.2. SW Specifications
Parameter
Unit
Value
Battery voltage (lithium)
Capacity
Autonomy
GPS
GSM/GPRS Frequency of
use
VDC
Ah
hours
Channels
Hz
3.7
1.5
53
50
900-1800 / 850-1900
Parameter
Quantity
Falls detected
False falls considered
502
321
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7.3. Dimensions and usage environment
Concept
Unit
Value
Dimensions ABS enclosure (LxWxH)
mm
75*60*30
Weight (including battery)
g
110
Operation temperature
ºC
-20 < T < 60
Protection ingress
Protection degree
Humidity
IP
IK
%
30 (front)
20 (back)
07
95
Vibration
Intensity Mercalli Mod
MAX. IX Degree
7.4. Typical consumptions
8. ANNEX
8.1. Contact for technical support
For technical enquiries, you can contact our Aftersales Department:
Telephone: +34 943 742 669
Fax: +34 943 743 077
e-mail: info@masermic.com
State
Typical average consuption (mA)
Birth (modo envío) 14
Turned off
14
GPS active
70
GSM in transmission 105
GSM in reception 50
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9. GENERAL TERMS AND WARRANTY CERTIFICATE
9.1. Warranty Certificate
Follow the practical advices and note the precautions for use contained in the User Manual
“MU-15021900” and the Quick Reference Guide “GIR-15021900”. You should keep the receipt
and this warranty certificate duly completed to handle any repairs during the warranty period.
The absence of these documents or evidence of tampering of the device leaves void this
warranty.
Microelectrónica Maser SL., as manufacturer of iFALL, guarantees the absence of
manufacturing defects in this device, from the time of purchase by the user and for a
duration of 24 months from the date of purchase shown on your invoice. The warranty for the
battery and accessories is 6 months from the date of acquisition.
If during this limited warranty period, the device becomes defective due to manufacturing,
Microelectrónica Maser SL will repair or replace these elements in his laboratory and free of
charge.
This warranty does not cover product damage due to improper and use contrary to the
instructions contained in the User Manual and Quick Reference Guide. Nor product failures
resulting from software installations, modifications, repairs or opening the product by any
unauthorized person. The manipulation of any of the labels and / or seals void the warranty. Nor
are covered failures caused by the connection of accessories or peripherals that are not original
accessories of Microelectrónica Maser SL and designed specifically for this product. This
warranty is not applicable in cases of accident, theft, vandalism or natural disasters.
iFALL INFO
Model: ________________________________________________________________
Please, consult this information on the label of your iFALL device (REF).
IMEI: _________________________________________________________________
Serial number: __________________________________________________________
PURCHASING INFO
Shop: _________________________________________________________________
Address: _______________________________________________________________
Date of acquisition: ______________________________________________________
Seller’s stamp and signature
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9.2. General conditions
The obligations of Microelectrónica Maser S.L. in relation to the product are limited to the
delivery of devices and the implementation of the manufacturer's warranty in case of failure.
The iFALL product is a technological tool to support monitoring, telecare and location actions.
Due to the nature of the technologies used, the correct operation is conditioned, among others,
by the following factors:
- The existence of data coverage in the used GSM/SMS/GPRS network and in the place
where the user is assisted.
- The existence and quality of GPS signal.
- Issues related to the product hardware: battery, activation, specific breakdowns, etc.
- Issues related to the associated software: correct operation of the configuration App and
monitoring platform.
- Issues related to the service offered by the telecom operator.
The monitoring of end users corresponds exclusively to the end Customer, being iFall a
technological support tool that should be added to the safeguards used by the Customer in the
performance of its monitoring functions.
The Customer assumes exclusively the obligation to inform and obtain the consent of the end
user, or where appropriate, those responsible for guardianship.
The Customer is informed and frees Microelectrónica Maser SL from any liability for damages
arising from the non-reception, delay, error or interception of communications, lack of reading
this notice or breach of specific obligations under the conditions set out therein.
2015 © No part of this documentation can be reproduced without permission of
Microelectrónica Maser,SL. Due to the dynamics of continuous innovation, this
document can be changed without prior notice. Microelectrónica Maser, SL is not
liable of damage or injury caused by misuse of this documento r any error sor
omissions in the information contained.
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