Page 1
user manual
P/N 35010035 - E
Page 2
2 Dimensions
Dimensions
All dimensions are in millimeters
©2013 Martin Professional A/S. Information subject to change without notice. Martin
Professional A/S and all affiliated companies disclaim liability for any injury, damage, direct or
indirect loss, consequential or economic loss or any other loss occasioned by the use of,
inability to use or reliance on the information contained in this manual. The Martin logo, the
Martin name and all other trademarks in this document pertaining to services or products by
Martin Professional A/S or its affiliates and subsidiaries are trademarks owned or licensed by
Martin Professional A/S or its affiliates or subsidiaries.
Page 3
Contents 3
Contents
Dimensions ................................................................................................................................ 2
Contents ..................................................................................................................................... 3
Product overview ....................................................................................................................... 7
Product description ................................................................................................................ 7
Features at a glance ............................................................................................................... 7
Product details ....................................................................................................................... 8
Quick Start ................................................................................................................................. 9
Setting up ............................................................................................................................... 9
Making haze ........................................................................................................................... 9
Switching off ........................................................................................................................... 9
Installation and setting up ........................................................................................................ 10
Location ............................................................................................................................... 10
AC power.............................................................................................................................. 10
Setting up ............................................................................................................................. 11
Final checks ......................................................................................................................... 11
Turning on the power ........................................................................................................... 11
Turning off the power ........................................................................................................... 12
Control settings ........................................................................................................................ 13
Overview .............................................................................................................................. 13
Quick access buttons .......................................................................................................... 13
Setting Run mode ................................................................................................................. 14
Setting Haze density ............................................................................................................. 14
Setting Fan speed ................................................................................................................ 14
Setting the Timer .................................................................................................................. 14
Setting the DMX base address ............................................................................................. 15
Setting the master-slave link mode ...................................................................................... 15
Checking gas pressure ........................................................................................................ 15
Priming the machine after fluid out....................................................................................... 15
Resetting options to factory settings .................................................................................... 16
Aux menu .............................................................................................................................. 16
Remote control ........................................................................................................................ 17
Overview .............................................................................................................................. 17
Functions .............................................................................................................................. 17
Connection ........................................................................................................................... 17
DMX control ............................................................................................................................. 18
Overview .............................................................................................................................. 18
Connection ........................................................................................................................... 18
DMX functions ...................................................................................................................... 18
RDM operation ..................................................................................................................... 19
Haze fluid types ........................................................................................................................ 20
Basic service ........................................................................................................................... 21
Cleaning ............................................................................................................................... 21
Fuse replacement................................................................................................................. 21
Troubleshooting ....................................................................................................................... 22
Status messages ...................................................................................................................... 23
Resetting the machine after fluid out .................................................................................... 23
Specifications .......................................................................................................................... 24
Regulator application matrix .................................................................................................... 26
Page 4
4
Safety information
Safety information
The following symbols are used to identify important safety information:
Caution! Safety
hazard. Risk of
personal injury.
Caution! Burn
hazard. Hot
surface. Do not
touch.
Danger!
Hazardous
voltage. Contact
will cause electric
shock.
Caution! Fire
hazard.
Warning! This product is not for household use. It presents risks
of injury due to electric shock, burns, falls and respiratory
problems!
Read this manual before operating the machine, follow the safety precautions
listed below, and observe all warnings in this manual and printed on the
machine. Use the system only as described in this manual and in accordance
with local laws and regulations.
If you have questions about how to operate the machine safely, or if you have
followed the instructions in this manual and the machine is malfunctioning,
please contact Martin Service.
Preventing electric shocks
• Always ground (earth) the machine electrically.
• Use only a source of AC power that complies with local building and
electrical codes, and that has both overload and ground-fault protection.
• Before connecting the haze machine to power, check that the voltage
indicated on the machine’s serial label matches your local AC power
voltage. If your AC power voltage does not match, do not use the
machine. Contact Martin Service for assistance.
• Before using the machine, check that all power distribution equipment
and cables are in perfect condition and rated for the current
requirements of all connected devices.
• If the machine or any cables connected to it are in any way damaged,
defective, wet, or show signs of overheating, stop using the machine and
contact Martin Service for assistance. If the supply cord is damaged, it
must be replaced by a special cord or assembly available from the
manufacturer or its service agent.
• Disconnect the machine from AC power before servicing and when not
in use.
• This system is not waterproof and should not be exposed to wet outdoor
conditions. Do not immerse in water or any other liquid. Do not expose to
high-pressure water jets.
• Do not spill fluid over or inside the machine. If fluid is spilled, disconnect
AC power and clean with a damp cloth. If fluid is spilled onto electronic
parts, take the system out of service and contact Martin for advice.
Page 5
Safety information 5
• Do not remove the covers or attempt to repair a faulty machine. Refer any
service not described in this manual to Martin.
• Do not operate the machine if any parts are damaged, defective or
missing.
• Moisture and electricity do not mix. Do not aim haze output at electrical
connections or devices.
Preventing burns and fire
• The haze produced by the machine is hot enough to cause burns when it
leaves the nozzle, and very hot droplets of fluid escape occasionally.
Keep people and objects at least 60cm (24 inches) away from the haze
output nozzle.
• Do not touch the haze output nozzle during or after use – it becomes
extremely hot and remains hot for several hours after the machine has
been shut down.
• Haze output contains glycol, a flammable alcohol that burns with an
almost invisible blue flame. Do not point haze output at sources of
ignition such as open flames or pyrotechnic effects.
• Do not attempt to bypass thermostatic switches, fluid sensors or fuses.
• Replace fuses only with ones of the type and rating specified in this
manual for the machine.
• Provide a minimum free space of 100mm (4 inches) around the machine.
• Provide a minimum free space of 500mm (20 inches) around fans and air
vents and ensure free and unobstructed air flow to and around the
machine.
• Keep the machine at least 60cm (24 inches) away from combustible and
heat-sensitive materials.
• Do not operate the machine if the ambient temperature (Ta) is below 5°
C (41° F) or above 40° C (104° F).
• Do not operate the machine if the relative air humidity exceeds 80%.
Preventing injuries
• Ensure that the surface on which the machine is located or installed can
safely hold the weight of the machine.
• Do not install the machine over areas where people are present.
• This appliance is not intended for use by persons (including children)
with reduced physical sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not
play with the appliance.
• Haze machines can cause condensation. Do not point the output at
smooth floors. Floors and surfaces may become slippery. Check these
frequently and wipe dry as necessary to avoid any danger of slipping.
• Ensure at least 2m visibility in areas where haze is being produced.
• Haze fluid contains food-grade glycols and glycerol in solution but may
present health risks if swallowed. Do not drink it. Store it securely. If eye
contact occurs, rinse with water. If fluid is swallowed, give water and
obtain medical advice.
Page 6
6 Safety information
Preventing breathing problems
• A haze machine can operate safely only with the haze fluid it is designed
for. Use the machine only with fluids specified under “Haze fluid options”
on page 20 or you may cause the release of toxic gases, presenting a
severe health hazard. You will also probably damage the machine.
• Do not create dense haze in confined or poorly ventilated areas.
• Do not expose people with health problems (including allergic and/or
respiratory conditions such as asthma) to haze output.
• Do not point haze output directly at a person’s face or at face height.
Page 7
Product overvie
w
7
Product overview
Product description
The Jem Ready 365™ is a versatile haze machine from Martin Professional
designed for the highly demanding professional market. Its ability to produce
exceptionally fine water-based atmospheric haze with long hang time makes it an
ideal choice for rental houses, shows, theatres, TV studios, clubs, bars, cruise
ships, theme parks and more, especially where the residue of oil-based hazers
presents an issue.
Robust and portable, the Jem Ready 365™ is capable of dispersing an even,
continuous haze with exceptional optical clarity and reflectivity, the perfect smallparticle haze for highlighting today’s highly defined light beams. A pressurised
gas propulsion system ensures smooth distribution while a unique mixing
channel allows the haze to optimize before being expelled.
Congratulations on your purchase of the Jem Ready 365™ from Martin. Details of
the full range of Martin products are available on our website at www.martin.com.
Features at a glance
• Finest haze production in its class
• Small particle, even haze
• Continuous output
• 5 minute heat-up time
• Water-based fluid with long hang time
• Up to 70 hours continuous operation (subject to gas supply)
• Low noise (Silent Mode available)
• Portable
• Variable haze and fan controls with 5% increments
• 3.8 liter fluid capacity
• Sealed fluid system for transportation
• Advanced Pump Technology (APT)
• Standby battery runs automatic shutdown procedure after power down to
prevent clogging
• RDM equipped
• On-board DMX, 5 pin or 3 pin
• User-friendly on-board control panel
• Optional Digital Remote Control
Use only R365 Haze Fluid™. Use of other fluid will void warranty.
Page 8
8 Product overvie
w
Product details
Digital control
panel
Warning, high
temperature vapour and
surfaces!
Power link out
connector
Main powe
r
switch
CO2 gas
connector
A
VR program
upload socket
3 pin DMX
input and
link
Digital
remote
socket
Fluid tank (under
hinged cover)
Haze output
port
5 pin DMX
input and
link
Power inlet
connector
Haze deflector
Page 9
Quick Start 9
Quick Start
You are no doubt eager to switch on the machine and try it out by making a lot of
haze. This section tells you how to do that. However, please also make the time
to read the safety and servicing instructions in the remainder of this manual.
Setting up
Locate the machine in a suitably large area with nothing in front of the haze
output.
Fill the fluid tank with 3.8 litres of Martin R365 Haze Fluid™ only. Use of other
fluid will void the warranty.
Connect the gas line from the CO
2
cylinder using the push fit connector on the
rear panel. Connect the regulator to the cylinder ensuring the plastic washer on
the regulator is in place and tighten using a suitable spanner. Fully turn on the
gas valve at the cylinder. No gas adjustment is required to vary the output of the
machine. See page 11 for more information.
Connect a suitably rated power supply to the machine using the supplied Neutrik
Powercon cable. The power requirements are 3.1A @ 230V (EU model) or 6.2A
@ 120V (US model).
Now turn on the mains switch at the rear of the machine. The display will show
HEAT, then after about 5-6 minutes the machine will reach operating
temperature. If the display shows OFF, press the RUN button to the right of the
display.
Making haze
If the machine does not automatically start making haze, press the RUN quick
access button to the right of the display. Press RUN again to stop the haze.
If you want to change the haze density, press the Menu < > buttons until the
display shows HAZE, then press the Enter button and use the Value up/down
buttons to select a value above 0%.
You can also adjust the fan speed using the FAN menu.
If no haze is produced it may be necessary to prime the machine,
press the Menu <> buttons until the display shows PRME, then
press the Value Up button so the display shows Y, then press the
Enter button.
Switching off
The Ready 365 is designed to run a self-cleaning cycle after power down to help
prevent blockages. It uses an internal rechargeable battery to do this.
If cleaning is needed, when the power is disconnected the display will show
“WAIT”, then “WAIT 89” counting down to “WAIT 00” will scroll across the
display. The unit will then automatically power down.
If the unit is not to be used for some time, turn off the valve on the CO
2
cylinder.
Page 10
10 Installation and setting up
Installation and setting up
DANGER! DO NOT operate the haze machine until you have
read and observed all the precautions listed under “Safety
information” on page 4.
Location
The Jem Ready 365™ is designed to be located on the floor. An optional trolley is
available which holds the machine, two gas cylinders and one AF1 MKII fan.
Ensure that there is at least 100mm clearance all round the machine and at least
60cm in front of the haze output.
AC power
Before using the machine, ensure that a grounding-type (earthed) power plug
that fits the local power outlets is installed on the Neutrik Powercon cable
provided.
DANGER! Make sure the power plug is correctly rated:
• For EU (230V) use fit a plug rated 10 amp minimum
• For US (120V) use fit a plug rated 10 amp minimum
When installing the plug, follow the plug manufacturer’s instructions and connect
pins as follows:
Yellow and green wire to ground (earth), blue wire to neutral and brown wire to
live.
The table below shows some common pin identification schemes.
wire function marking screw colour
brown live “L” yellow or brass
blue neutral “N” silver
green/yellow earth
green
Before connecting the haze machine to power, verify that the AC supply is
adequately dimensioned for the current draw of the machine. The machine
requires:
3.1A @ 230V (EU model)
6.2A @ 120V (US model)
Check that the local AC voltage is appropriate, as indicated on the machine’s
serial number label. If your AC voltage is outside the appropriate range, do not
use the machine. Contact Martin Service for assistance.
The Neutrik Powercon outlet connector is provided to power the
Jem AF1 or AF2 fan. No other equipment should be connected to
this outlet.
Page 11
Installation and setting up 11
Setting up
Fill the fluid tank only with Martin R365 Haze Fluid™ (see page 20).
Connect the gas line from the CO
2
cylinder using the push fit connector on the
rear panel. Connect the regulator to the cylinder, ensuring plastic washer is in
place, and tighten using a suitable spanner (see picture below). Fully turn on the
gas valve at the cylinder. If using a variable regulator, set to 30PSI or 2Bar. No
gas adjustment is required to vary the output of the machine.
If DMX control is being used, connect the machine to the DMX line (see page
18).
If the Jem Digital Remote is being used (optional accessory), connect the remote
to the Remote socket (see page 17).
The haze deflector flap on the front of the machine can be positioned in either
the raised position so the haze goes up into the air, or in the lowered position to
reduce air turbulence.
Final checks
Before applying power to the haze machine, verify the following:
• the machine is safely located or installed and meets the location
requirements stated on page 10
• the operator is familiar with, and able to comply with, the requirements
for safe operation listed on page 4.
• the haze fluid is one of the genuine Martin fluids listed under “Haze fluid
options” on page 20.
• the machine is electrically grounded (earthed)
• the AC power distribution circuits and lines are adequately rated for the
current load
Turning on the power
Turn on the main power switch located next to the power inlet. The display will
show , then after about 5-6 minutes the display will show and the
machine is ready to produce haze.
Page 12
12 Installation and setting up
If the display shows , press the RUN button to the right of the display to
enable the machine.
Turning off the power
The Ready 365 is designed to run a self-cleaning cycle after power down to help
prevent blockages. It uses an internal rechargeable battery to do this.
If cleaning is needed, when the power is disconnected the display will show
, then counting down to will scroll across
the display. The unit will then automatically power down.
If the unit is not to be used for some time, turn off the valve on the CO
2
cylinder.
Page 13
Control settings 13
Control settings
Overview
The four quick access buttons to the left and right of the digital display at the rear
of the unit allow you to quickly set the haze level and engage timer or continuous
run modes.
The digital display in the centre of the top panel allows you to configure the
machine using option menus.
Quick access buttons
The two quick access buttons to the left of the display allow you to quickly set
the machine to one of two haze output levels, and engage timer mode or
continuous run mode. The display shows the current setting.
quick mode haze and fan settings
Haze 55%, Fan 20%
Haze 20%, Fan 20%
The buttons to the right of the display change the operating mode.
Press RUN to turn on haze in continuous run mode. The display shows .
To stop the haze, press the Run button again to set the machine to Standby
mode (heaters remain on).
Press SILENT to engage a low noise mode which slows down the fan. If the RUN
button is used to stop the haze, Silent mode is not cancelled. Silent mode is a
global setting and will affect both manual and DMX control. Note that using silent
mode may cause increased gas consumption.
To change the preset settings, adjust the Fan and Haze settings
using the menu, then within 3 seconds press the Pre1/Pre2 button
to store the settings. will then be displayed if successful.
Menu previous/next
buttons
Value down/up
buttons
Digital displa
y
Enter/store button
Page 14
14 Control settings
Setting Run mode
The Run mode sets the operational mode of the unit, either Off, Standby (heaters
remain on), Fan only, Timer mode or Continuous mode.
Use the Menu Previous / Next buttons to select the option.
Use the Up/Down buttons to select .
Press the Enter button to store the setting. The display shows .
When the mode is changed to , if the unit has been running it will enter a
90-second shut down sequence before powering down, to prevent block
clogging. The display shows with a countdown. You can cancel the
shut-down sequence by changing the run mode back to an active state.
Setting Haze density
Use the Menu Previous / Next buttons to select the option.
Use the Up/Down buttons to select the density from – .
Press the Enter button to store the haze setting. The display shows .
If you want to temporarily change the haze density, do not press
Enter. The haze setting will go back to its stored value next time the
machine is powered up. This applies to all options.
Setting Fan speed
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to select the fan speed from – .
Press the Enter button to store the fan setting.
The fan will run continuously if set above 0% and the RUN menu is set to FAN,
TIME or CONT.
If haze is being produced and the fan is off or set to a low speed, the fan speed
will be automatically increased to prevent build-up of haze at the machine output.
If using the deflector on the front of the machine, use a low fan
speed.
Setting the Timer
To enable timer operation, select the Time option from the Run menu (or press
the quick access TIMER button). You can then set the TRUN (run time) and TOFF
(off time) values using the menu options. Times are set in seconds and are in the
range 1-90. The timer will cycle continuously until the run menu is changed.
Timer mode is useful for maintaining a low level of haze in smaller venues.
When the timer is running and the display is not showing a menu,
the display shows RNxx or OFxx (where the xx is the time counting
down) as the timer cycles between run and off modes.
Page 15
Control settings 15
Setting the DMX base address
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to set the DMX base address from to . If
you hold down the button the address will count up or down.
Press the Enter button to store the address setting.
The machine will automatically respond to a DMX controller whenever it is
connected. The Address may also be set via RDM, and requires 3 channels.
When using in a DMX system ensure the LINK menu is set to RECV to avoid
causing DMX errors to other devices on the system.
Setting the master-slave link mode
It is possible to control several machines from one digital remote. The machine
with the remote plugged into it becomes the Master. The other machines are
Slaves. The machines are interconnected with DMX cabling.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to select (slave unit) or (master unit).
Press the Enter button to store the link setting.
The machine should be set to only if it is running as a master. If running
as a slave, stand-alone or DMX controlled it should be set to .
Checking gas pressure
Select the option, then use the Enter button to display the recorded value.
The display will show the gas pressure in PSI which should be about 34 when
running at 100% output (not in silent mode). This information is for diagnostic use
only and has no effect on the operation of the machine, gas pressure control
being fully automatic.
To disable the PSI display, use the menu forward/ back keys or wait for a timeout of the display to occur.
The machine automatically compensates for changing gas
pressure. You cannot change the haze density by adjusting the gas
cylinder valve. If the gas cylinder runs out, the machine will run for
about 30 minutes before shutting down and the display will show
GAS LOW, followed by GAS OUT.
Priming the machine after fluid out
If the machine runs out of fluid it should be shut down to prevent damage to the
pump. To suck the new fluid back into the machine, replace/refill the fluid tank
and use the prime function.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to change the option to .
Press the Enter button to start the priming function.
The machine will pump at full power for about 10 seconds or until the unit senses
fluid in the heat exchanger. You may need to repeat this two or three times if the
fluid pipes are completely empty.
To exit this menu if you decide not to activate the Prime function, select and
press Enter.
Page 16
16 Control settings
If the machine is not up to operating temperature the Prime function will do
nothing.
Resetting options to factory settings
The factory settings configure a standard mode of operation for the machine.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to change the option to .
Press the Enter button to reset all options.
To exit this menu if you decide not to reset the options, select and press Enter.
The factory settings are:
option setting
HAZE
FAN
TRUN seconds
TOFFseconds
RUN
ADDR
LINK
ALT
PRME
Aux menu
The Aux menu currently has no function on this machine.
Page 17
Remote contro
l
17
Remote control
Overview
The Jem digital remote control, available separately, may be used for remote
control of the Jem Ready 365™. Several machines may be controlled from one
remote using the LINK function (see page 15).
Functions
The remote control provides the following functions:
• Haze button: turns haze output on and off. Press once to start haze and
again to stop.
• Timer button: turns the haze timer on and off.
• Haze level setting (HAZE = 0 -100%)
• Fan speed setting (FAN = 0 -100%)
• Timer run time/off time settings (TRUN = 1 -90 seconds, TOFF = 20-89
seconds)
• Run mode (RUN = OFF, STBY, FAN, TIME, CONT)
The functions are the same as on the built in control panel and are described on
page 13.
The RUN menu duplicates the functions of the Haze and Timer buttons. The
buttons are simply a quick way to control this menu function.
Connection
The remote control has two identical XLR sockets on the top and back for
connection to the Jem Ready 365™. Plug the cable provided with the remote
control into one of these sockets and into the 3-pin XLR socket on the rear panel
of the Jem Ready 365™.
The remote control is powered through its cable by the Jem Ready 365™; no
batteries are required.
The cable may be extended to up to 25 m (82 ft.) with a 3-pin XLR DMX cable,
available from your Martin dealer.
Display
Timer button
Haze button
X
LR socket
X
LR socket
(on rear)
Page 18
18 DMX contro
l
DMX control
Overview
DMX is a digital control system widely used in entertainment and architectural
lighting. Any controller meeting the DMX-512 standard may be used to control
and program the haze output of the Jem Ready 365™.
When a DMX signal is present, the Jem Ready 365™ stand-alone
functions do not work. To fire the unit from the control panel or
remote control, the DMX controller must be powered off or
disconnected.
Connection
The Jem Ready 365™ provides 3-pin or 5-pin XLR sockets on the rear panel of
the base for DMX connection. The sockets are interconnected: a DMX line
connected to the 3-pin IN socket may be continued through the 5-pin OUT
socket and vice versa. Do not, however, attempt to split a DMX line by using both
the 3-pin and 5-pin OUT sockets.
For best results, use cable designed for high speed digital data transmission.
Suitable DMX cable is available from your Martin dealer.
DMX functions
The Jem Ready 365™ address setting must match the DMX address allocated to
it on your lighting console. To set the address, see “Setting the DMX base
address” on page 15. The Jem Ready 365™ requires three DMX channels.
For example if the Jem Ready 365™ is set to DMX address 100, channel 1 will be
controlled by address 100 and, channel 2 will be controlled by address 101, etc.
When the machine is at running temperature and is under DMX control it displays
, or various error messages such as .
Page 19
DMX contro
l
19
The functions of each DMX control channel are as follows:
Channel 1 DMX value
range
Function Macro description Default
value
Haze
output
Level
0-12 Idle range None 0
13- 24 Haze 5%
25- 36 Haze 10%
…….. …….
245 -255 Haze 100%
Channel 2 DMX value
range
Function Macro description Default
value
Fan
output
level (fan
will always
run if haze
is active)
0-12 Idle range None 0
13-24 Fan 5%
25-36 Fan 10%
…….. …….
245 -255 Fan 100%
Channel 3 DMX value
range
Function Macro description Default
value
Special
functions
0-50 Idle range None 0
51-100 Prime 5 seconds within
range to activate
once
101-150
A
uto Fan
mode
None (level
triggered)
151-200 Heater off &
shutdown
5 seconds within
range to activate
once
201-255 Heater on
(normal
operation)
None, but heaters
will stay on if
channel 3 returns to
zero
RDM operation
The Jem Ready 365™ supports DMX Remote Device Management (RDM). This
allows configuration and status monitoring of the machine from a suitably
equipped lighting console or control system.
The following can be configured using RDM:
Set/read DMX start address
Set/read RDM device label
Reset device
Reset options to factory defaults
The following parameters can be read using RDM:
Device status (ready, heating, gas errors)
DMX “slot” functions (channel functions)
Device software version
Device model/manufacturer
Service Data
Page 20
20 Haze fluid types
Haze fluid types
The Jem Ready 365™ must only be used with R365 Haze Fluid™. Martin
supplies high quality haze fluids that are based on ultra-pure deionized water. No
other fluid is suitable for use.
DANGER! The Jem Ready 365™ can run safely only on the
specific haze fluid it is designed for. Use ONLY the Martin
haze fluid designated in this manual. NEVER use any other
type of fluid, or toxic gas may be produced. You will probably
also cause damage to the system that will invalidate the
product warranty. Do not dilute haze fluid with water or any
other liquid. Discard haze fluid if it becomes contaminated.
Page 21
Basic service 21
Basic service
Before servicing the Jem Ready 365™, read and observe all the
precautions listed in “Safety information” on page 4. Any service
not described in this section must be carried out by a Martin
service technician.
Cleaning
Excessive dust, haze fluid, and dirt build-up will degrade performance and cause
overheating and damage to the machine that is not covered by the product
warranty. To maintain adequate cooling, dust must be cleaned from the outer
casing and air vents of the machine periodically.
Isolate the machine from power and allow to cool completely
before cleaning. The haze output nozzle remains hot for a period
after use.
• Remove dust from the air vents with a soft brush, cotton swab, vacuum,
or compressed air.
• Clean haze fluid residues from the haze output of the machine using a
damp cloth.
• Clean the outer casing with a damp cloth only.
Fuse replacement
The two fuses for the haze machine are located on the electronics board inside
the unit.
DANGER! Disconnect the power supply before removing any
covers. Live parts inside!
To replace a fuse, disconnect the power cord from the supply, unscrew the
screws holding the top cover of the unit and remove the cover. The electronics
board is located in the compartment under the display.
Remove the spent fuse and replace with one of exactly the same size and rating.
The fuse type is indicated below. Contact Martin Service if the fuse blows
repeatedly.
F1
120V = 10AT
230V = 6.3AT
F2
120V = 3.15AT
230V = 3.15AT
Page 22
22 Troubleshooting
Troubleshooting
Problem Probable cause(s) Suggested remedy
Machine will not produce
haze when control panel set
to RUN or remote control
Haze switch turned on
Machine not at operating
temperature
Wait until message
no longer shown
set to 0 Increase setting
set to 0 Increase setting
DMX signal present
Disconnect or turn off DMX
controller
Machine can be fired from
control panel or remote
control, but not by DMX
controller
DMX address setting
incorrect
Change DMX address (page
14)
Poor connection in DMX line
Check DMX cables and
connections
LINK menu is set to SEND Set LINK menu to RECV
Haze output is weak Machine requires priming Prime machine (page 15)
Wet, greasy, non-uniform
haze output, fluid drips or
spits from nozzle, or very
loud noise when firing
machine
Incompatible haze fluid Use approved fluid!
Machine appears dead
Mains fuse blown Replace fuse (page 21)
No power at AC cable inlet
Check power cable and
circuit breaker
Machine causes DMX errors
to occur on other units when
connected to a DMX system
LINK menu is set to SEND Set LINK menu to RECV
Page 23
Status messages 23
Status messages
message reason
The heaters are Off, the unit is shut down.
The unit is heating up to operating te
m
perature.
T
h
e heaterisat operating temperature, but Haze is not
turned on (RUN set to STBY or HAZE set to 0%).
T
h
e heater isat operating temperature and the unit is under
DMX control.
T
h
e heater is in run mode and is producing haze.
The machine has detected an error with its calibration
settings and will not operate. Call Martin Service.
The machine has detected an error in the temperature
sensor and will not operate. Call Martin Service.
The machine is running a cleaning cycle which lasts 90
seconds (number may be 89 to 0)
There is no gas pressure in the cylinder.
The gas pressure is too low to operate and the machine will
turn off in approximately 20 minutes.
(on start-up) The internal battery is low and the last shutdown
did not complete. If this message displays on every start-up,
call Martin Service to obtain a replacement battery.
Resetting the machine after fluid out
If the machine runs out of fluid simply refill the fluid container and follow the
priming instructions on page 15.
Page 24
24 Specifications
Specifications
Physical
Length ......................................................................................................... 766mm
Width ........................................................................................................... 318mm
Height .......................................................................................................... 268mm
Dry weight ....................................................................................................... 19Kg
Performance
Operating time ....................................................................................... continuous
Warm up time (approx) ......................................................................... 5-6 minutes
Max’ operating time at min output .............................................................. 8 hours
Control and programming
Control options ............................... onboard digital control panel, DMX (3&5 pin),
...................................................... Multi function digital remote control (optional).
DMX channels ...................................................................................................... 3
RDM ................................................................................................ RDM equipped
Fluid system
Fluid pump .......................................................... Oscillating piston, high pressure
Capacity .......................................................................................................... 3.8 L
Compatible fluids ............................................................... R365 Haze Fluid™ only
Gas system
Type ................................................................................................ Inert gas (CO2)
Supply type ............................................................................ Vapour take off ONLY
Storage .................................... External gas cylinder, self-sealing quick connector
Pressure management ...... Pressure readout, low-pressure warning, OFG (Out oF
Gas) system
Typical gas consumption ................................................... 250g (8.8 oz.) per hour
Connections
DMX data ........................................................................................... 5 or 3 pin XLR
Remote / machine link .............................................................................. 3 pin XLR
AC power ................................................................................... Neutrik PowerCon
Electrical
AC power (EU models) .............................................................. 220-240V, 50/60Hz
AC power (US models) .............................................................. 110-120V, 50/60Hz
Main fuse (EU models) .................................................................................. 6.3AT
Main fuse (US models) ................................................................................... 10AT
Heat exchanger (EU models) ......................................................................... 600W
Heat exchanger (US models) ......................................................................... 600W
Thermal
Maximum ambient temperature (Ta max) ............................................. 40°C (104°F)
Exterior surface temperature, steady state, at 20°C ambient ................ 40°C (104°F)
Max nozzle temperature ..................................................................... 290°C (554°F)
Page 25
Specifications 25
Approvals
European EMC: .......................................................................... EN 61000-6-3:2001
European safety: .......................................................................... EN 60 335-1:2002
Immunity: .................................................................................... EN 61000-6-1:2001
................................................................. EN 50 366 : 2003 Electromagnetic fields
ETL approval (pending) ...................... UL Std.998, CAN/CSA Std. C22.2 No 104-01
Included items:
User manual
Power cable
Fluid Container 3.8L
Gas connection hose with 9mm and 3/8” BSP connectors
Ordering information
Jem Ready 365 Hazer 120V 50/60Hz ........................................................ 92225975
Jem Ready 365 Hazer 230V 50/60Hz ........................................................ 92225970
Accessories
Remote Control, JEM Ready 365™ ........................................................... 92765041
CO2 pressure regulator ................................................................... Country specific
Flight cases which have been custom designed for transportation and storage of
the Jem Ready 365 are available directly from www.swanflight.com.
Specifications subject to change without notice. For the latest product specifications, see
www.martin.com
Page 26
26 Specifications
Regulator Application Matrix
Part no. Description Common application
92620014 R365 REG UK
UK, Australia, Singapore, Denmark,
Sweden, Iceland, Italy,Republic of
Ireland, Malta, Austria , Norway,
Finland, Algeria,United Arab Emirates,
Switzerland, Hong Kong, Spain
92620015 R365 REG USA USA, Canada, Brazil
92620016 R365 REG DE Germany
92620017 R365 REG FR France, Belgium, North Africa
92620018
R365 REG
Custom
Contact Factory
92620019 R365 REG NL Netherlands
92620020 R365 REG JPN Japan
92620021 R365 REG RU Russia
Should you wish to use a regulator other than the Martin-approved units above,
please ensure that the regulator adheres to the following specifications:
CO2 regulator outputting 30psi (2 bar), preferably of two-stage design.
Page 27
Specifications 27
Disposing of this product
Martin™ products are supplied in compliance with Directive 2002/96/EC of the European
Parliament and of the Council of the European Union on WEEE (Waste Electrical and
Electronic Equipment), as amended by Directive 2003/108/EC, where applicable.
Help preserve the environment! Ensure that this product is recycled at the end of its life.
You r su pplie r can give d eta ils of local a rra nge m ents fo r the dispo sa l o f Martin pro du cts.
Page 28
www.martin.com • Olof Palmes Allé 18 • 8200 Aarhus N • Denmark
Tel: +45 8740 0000 • Fax: +45 8740 0010
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