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READ AND SAVE THESE INSTRUCTIONS
user manual
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Dimensions/Legal
All dimensions are in millimeters
©2021 HARMAN PROFESSIONAL DENMARK ApS. All rights reserved. Features, specifications and appearance are
subject to change without notice. HARMAN PROFESSIONAL DENMARK ApS and all affiliated companies disclaim
liability for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss occasioned by
the use of, inability to use or reliance on the information contained in this document. Martin
trademarks of HARMAN PROFESSIONAL DENMARK ApS registered in the United States and/or other countries.
HARMAN PROFESSIONAL DENMARK ApS, Olof Palmes Allé 44, 8200 Aarhus N, Denmark
HARMAN PROFESSIONAL SOLUTIONS U.S., 8500 Balboa Blvd., Northridge CA 91329, USA
www.martin.com
®
and JEM™ are registered
JEM Compact Hazer Pro User manual, P/N 35010033 Rev. D
2 Dimensions/Legal
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Contents
Dimensions/Legal ...................................................................................................................... 2
Contents .................................................................................................................................... 3
Safety information ...................................................................................................................... 4
Product overview ....................................................................................................................... 7
Product description ................................................................................................................ 7
Features at a glance .............................................................................................................. 7
Product details ....................................................................................................................... 8
Quick Start ................................................................................................................................. 9
Setting up ............................................................................................................................... 9
Making haze ........................................................................................................................... 9
Switching off........................................................................................................................... 9
Installation and setting up ....................................................................................................... 10
Location ............................................................................................................................... 10
AC power ............................................................................................................................. 10
Setting up ............................................................................................................................. 11
Final checks ......................................................................................................................... 11
Turning on the power ........................................................................................................... 11
Turning off the power ........................................................................................................... 11
Control settings ....................................................................................................................... 12
Overview .............................................................................................................................. 12
Setting Run mode ................................................................................................................ 12
Setting Haze density ............................................................................................................ 12
Setting Fan speed ................................................................................................................ 13
Setting the Timer .................................................................................................................. 13
Setting the DMX start address ............................................................................................. 13
Setting the host-client link mode ......................................................................................... 14
Alt option .............................................................................................................................. 14
Priming the machine after fluid out ...................................................................................... 14
Resetting options to factory settings ................................................................................... 14
Optional Digital Remote control .............................................................................................. 16
Overview .............................................................................................................................. 16
Functions ............................................................................................................................. 16
Connection ........................................................................................................................... 16
DMX control ............................................................................................................................. 17
Overview .............................................................................................................................. 17
Connection ........................................................................................................................... 17
DMX functions ...................................................................................................................... 17
Approved Haze fluids .............................................................................................................. 19
Basic service ............................................................................................................................ 20
Cleaning ............................................................................................................................... 20
Martin Pro-Clean and Storage Fluid .................................................................................... 20
Fuse replacement ................................................................................................................ 21
Troubleshooting ...................................................................................................................... 22
Status messages ..................................................................................................................... 23
Resetting the machine after fluid out ................................................................................... 23
Technical Specifications .......................................................................................................... 24
Contents 3
Page 4
Safety information
The following symbols are used to identify important safety information:
Caution! Safety
hazard. Risk of
personal injury.
Caution! Burn
hazard. Hot
surface. Do not
touch.
Danger!
Hazardous
voltage. Contact
will cause electric
shock.
Caution! Fire
hazard.
Warning! This product is not for household use. It presents risks of injury due to
electric shock, burns, falls and respiratory problems!
Read this manual before operating the machine, follow the safety precautions
listed below, and observe all warnings in this manual and printed on the
machine. Use the machine only as described in this manual and in accordance
with local laws and regulations.
If you have questions about how to operate the machine safely, or if you have
followed the instructions in this manual and the machine is malfunctioning,
please contact Martin Service and Support.
Preventing electric shocks
• Always ground (earth) the machine electrically.
• Use only a source of AC power that complies with local building and
electrical codes, and that has both overload and ground-fault protection.
• Before connecting the machine to power, check that the voltage
indicated on the machine’s serial label matches your local AC power
voltage. If your AC power voltage does not match, do not use the
machine. Contact Martin Service and Support for assistance.
• Before using the machine, check that all power distribution equipment
and cables are in perfect condition and rated for the current
requirements of all connected devices.
• If the machine or any cables connected to it are in any way damaged,
defective, wet, or show signs of overheating, stop using the machine
and contact Martin Service and Support for assistance. If the supply
cord is damaged, it must be replaced by a special cord or assembly
available from the manufacturer or its service agent.
• Disconnect the machine from AC power before servicing and when not
in use.
• This machine is not waterproof and should not be exposed to wet
outdoor conditions. Do not immerse in water or any other liquid. Do not
expose to high-pressure water jets.
• Do not spill fluid over or inside the machine. If fluid is spilled, disconnect
AC power and clean with a damp cloth. If fluid is spilled onto electronic
parts, take the machine out of service and contact Martin Service and
Support for advice.
4 Safety information
Page 5
• Do not remove the covers or attempt to repair a faulty machine. Refer
any service not described in this manual to Martin Service and Support.
• Do not operate the machine if any parts are damaged, defective or
missing.
• Moisture and electricity do not mix. Do not aim haze output at electrical
connections or devices.
Preventing burns and fire
• The haze produced by the machine is hot enough to cause burns when
it leaves the nozzle, and very hot droplets of fluid escape occasionally.
Keep people and objects at least 600 mm (24 in.) away from the haze
output nozzle.
• Do not touch the haze output nozzle during or after use – it becomes
extremely hot and remains hot for several hours after the machine has
been shut down.
• Haze output contains glycol, a flammable alcohol that burns with an
almost invisible blue flame. Do not point haze output at sources of
ignition such as open flames or pyrotechnic effects.
• Do not attempt to bypass thermostatic switches, fluid sensors or fuses.
• Replace fuses only with ones of the type and rating specified in this
manual for the machine.
• Provide a minimum free space of 100 mm (4 in.) around the machine.
• Provide a minimum free space of 500 mm (20 in.) around fans and air
vents and ensure free and unobstructed airflow to and around the
machine.
• Keep the machine at least 600 mm (24 in.) away from combustible and
heat-sensitive materials.
• Do not operate the machine if the ambient temperature (Ta) is below 5°
C (41° F) or above 40° C (104° F).
• Do not operate the machine if the relative air humidity exceeds 80%.
Preventing injuries
• Ensure that the surface on which the machine is located or installed can
safely hold the weight of the machine.
• Fasten the machine securely to a fixed surface or structure when in use.
The machine is not portable when installed.
• If suspending from a rigging structure ensure that any supporting
structure and/or hardware used can hold at least 10 times the weight of
all the devices they support.
• If suspending from a rigging structure, fasten the machine to a rigging
clamp. Do not use safety cables as the primary means of support.
• If the machine is installed in a location where it may cause injury or
damage if it falls, install as directed in this manual a secondary
attachment such as a safety cable that will hold the machine if a primary
attachment fails. The secondary attachment must be approved by an
official body such as TÜV as a safety attachment for the weight that it
secures, must comply with EN 60598-2-17 Section 17.6.6 and must be
capable of bearing a static suspended load that is ten times the weight
of the machine and all installed accessories.
• Check that all external covers and rigging hardware are securely
fastened.
Safety information 5
Page 6
• Block access below the work area and work from a stable platform
whenever installing, servicing or moving the machine.
• Do not install the machine over areas where people are present.
• Do not operate the machine with missing or damaged covers or shields.
• In the event of an operating problem, stop using the machine
immediately and disconnect it from power. Do not attempt to use a
machine that is obviously damaged.
• Do not modify the machine in any way not described in this manual or
install other than genuine Martin parts.
• Refer any service operation not described in this manual to a qualified
technician.
• Haze output can cause condensation. Do not point the output at smooth
floors. Floors and surfaces may become slippery. Check these
frequently and wipe dry as necessary to avoid any danger of slipping.
• Ensure at least 2 m (6.6 ft.) visibility in areas where haze is being
produced.
• Haze fluid contains food-grade glycols in solution that may present
health risks.
IF SWALLOWED: Do not induce vomiting. Drink 1-2 glasses of water
and seek medical attention.
AVOID CONTACT WITH SKIN AND EYES: In case of accidental
contact: EYES: Hold eyes open and flush with water for ten minutes,
seek medical attention if irritation persists. SKIN: Remove contaminated
clothing and rinse skin for 20 minutes, seek medical attention if irritation
persists.
Consult the fluids' SDS for more detailed safety information at
http://www.martin.com/safety-documents
• This machine is not intended for use by persons (including children)
with reduced physical sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the machine by a person responsible for
their safety. Children should be supervised to ensure that they do not
play with the machine.
Preventing breathing problems
• A haze machine can operate safely only with the haze fluid it is designed
for. Use the machine only with fluids specified under ”Approved Haze
fluids” on page 19 or you may cause the release of toxic gases,
presenting a severe health hazard. You will also probably damage the
machine.
• Do not create dense haze in confined or poorly ventilated areas.
• Do not expose people with health problems (including allergic and/or
respiratory conditions such as asthma) to haze output.
• Do not point haze output directly at a person’s face or at face height.
For the latest user documentation and other information for this and all Martin
products, please visit the Martin website at http://www.martin.com
If you have any questions about how to install, operate or service the fixture
safely, please contact your Martin distributor, dealer or contact Martin Service
and Support.
6 Safety information
Page 7
Product overview
Product description
The JEM Compact Hazer Pro is a versatile haze machine from Martin
Professional designed for the highly demanding professional market. Its ability
to produce exceptionally fine atmospheric haze in a short period of time makes
it an ideal choice for rental houses, shows, theatres, TV studios, clubs, bars,
cruise ships, theme parks and more.
Robust yet small and lightweight, the JEM Compact Hazer Pro is capable of
dispersing an even, continuous haze with superior optical clarity and reflectivity,
the perfect small-particle haze for highlighting today’s highly defined light
beams. A high-quality air pump system ensures smooth distribution while a
unique mixing channel allows the haze to optimize before being expelled.
Congratulations on your purchase of the JEM Compact Hazer Pro from Martin.
Details of the full range of Martin products are available on our website at
www.martin.com
Features at a glance
• Continuous Effect Output.
• Sealed fluid system with quick-connect fittings
• User-friendly on board digital control panel.
• Independent variable haze and fan control.
• Water-based fluid provides dense particles and even haze.
• 2.5 l fluid reservoir - 20 hours on full output.
• Optical Density Timer Control system.
• Advanced Pump Technology (APT)
• Optional flying kit, air director and digital remote control.
• Small footprint - lightweight, less than 25 lb. filled.
• Optional Flying Kit, Air Director and Digital Remote Control
Use only JEM C-Plus Haze Fluid. Use of other fluid will void
warranty.
Shutdown switch must be used when turning off to prevent
clogging.
Product overview 7
Page 8
Product details
AVR socket
Mains power switch
Shutdown switch
Digital remote
Control socket
Power inlet
connector
5-pin DMX
in/out
Digital Control
Panel
Fluid Reservoir
Haze output port
Warning, high
temperature vapour and
surfaces!
8 Product overview
Page 9
Quick Start
m
You are no doubt eager to switch on the machine and try it out by making a lot
of haze. This section tells you how to do that. However, please also make the
time to read the safety and servicing instructions in the remainder of this
manual.
Setting up
Locate the machine in a suitably large area with nothing in front of the haze
output.
Fill the fluid reservoir with JEM C-Plus Haze Fluid only. Use of other fluid will
void the warranty.
Connect a suitably rated power supply to the machine using the supplied mains
cable. The power requirements are:
4.4 A @ 230 V (EU model)
8.68 A @ 120 V (US model)
Now set the mains switch, at the rear of the machine, to the ‘ON’ position. Select
STBY from the RUN menu. The display will show HEAT, then after about 1
minute the display will show RDY and the machine is ready to produce haze.
Making haze
Press the Menu < > buttons until the display shows RUN, then press the Value
Up/Down buttons to select CONT (continuous). Press Enter.
If there is no haze output or you want to change the haze density, press the
Menu < > buttons until the display shows HAZE, then press the Enter button
and check that the HAZE setting is above 0%. If not, use the Value up/down
buttons to select a value above 0%.
You can also adjust the fan speed using the FAN menu.
If no haze is produced it may be necessary to prime the
press the Menu <> buttons until the display shows PRME, then
press the Value Up button so the display shows Y, then press the
Enter button.
achine,
Switching off
The Compact Hazer is designed to run a self-cleaning cycle before power down
to help prevent blockages. Before disconnecting the power, you should start the
cleaning cycle by pressing the ‘Shutdown Switch’ on the rear of the unit above
the DMX connectors. The red LED in the shutdown switch will light if a cleaning
cycle is needed.
If cleaning is needed, the display will show “WAIT”, then “WT44” counting down
to “WT00”. When the display shows “OFF” the power may be turned off.
Do not turn off the power without using the Shutdown switch.
This will cause the unit to enter a cleaning cycle when next
switched on, and over time will lead to blockages and
malfunction of the unit.
Quick Start 9
Page 10
Installation and setting up
DANGER! DO NOT operate the haze machine until you have read and observed
all the precautions listed under “Safety information” on page 4.
Location
The JEM Compact Hazer Pro is designed to be located on the floor or may be
suspended using the optional flying bracket. If suspending the machine, a
hanging bracket (optionally available from Martin) should be attached to the
machine’s flying bracket with an M12 bolt and nyloc nut.
The machine can operate in any orientation from 30° upwards to 30°
downwards. Steeper tilting may cause fluid leakage.
If the machine is to be suspended, ensure the mounting surface can support the
weight of the machine. Do not suspend the machine over areas where people
will be underneath. Use only the correct Martin flying bracket to suspend the
machine.
Ensure that there is at least 100mm clearance all round the machine and at least
60cm in front of the haze output.
AC power
Before using the machine, ensure that a grounding-type (earthed) power plug
that fits the local power outlets is installed on the mains power cable provided.
DANGER! Make sure the power plug is correctly rated:
• For EU (230 V) use fit a plug rated 10 A minimum
• For US (120 V) use fit a plug rated 10 A minimum
When installing the plug, follow the plug manufacturer’s instructions and
connect pins as follows:
Yellow and green wire to ground (earth), blue wire to neutral and brown wire to
live.
The table below shows some common pin identification schemes.
wire function marking screw colour
brown live “L” yellow or brass
blue neutral “N” silver
green/yellow earth
Before connecting the haze machine to power, verify that the AC supply is
adequately dimensioned for the current draw of the machine. The machine
requires:
green
10 Installation and setting up
Page 11
4.4 A @ 230 V (EU model)
8.68 A @ 120V (US model)
Check that the local AC voltage is appropriate, as indicated on the machine’s
serial number label. If your AC voltage is outside the appropriate range, do not
use the machine. Contact Martin Service for assistance.
Setting up
Fill the fluid tank only with JEM C-Plus Haze Fluid (see page 19).
If DMX control is being used, connect the machine using DMX cable (see page
17). If the JEM Digital Remote Control (optional accessory) is being used
connect the remote to the Remote socket (see page 16).
Final checks
Before applying power to the haze machine, verify the following:
• the machine is safely located or installed and meets the location
requirements stated on page 10
• the operator is familiar with, and able to comply with, the requirements
for safe operation listed on page 4.
• the haze fluid is one of the genuine Martin fluids listed under “Approved
Haze fluid” on page 19.
• the machine is electrically grounded (earthed)
• the AC power distribution circuits and lines are adequately rated for the
current load
Turning on the power
Turn on the main power switch located next to the power inlet. Select STBY
from the RUN menu. The display will show HEAT, then after about 60 seconds
the display will show RDY and the machine is ready to produce haze.
Turning off the power
The JEM Compact Hazer is designed to run a self-cleaning cycle before power
down to help prevent blockages. The cycle takes 45 seconds. Before
disconnecting the power you should start the cleaning cycle by pressing the
Shutdown Switch on the rear of the unit above the DMX connectors. The red
LED in the shutdown switch will be lit if a cleaning cycle is needed.
If a cleaning cycle is needed, the display will show “WAIT”, then “WT44”
counting down to “WT00”. During this time the unit purges the fluid from its
internal pipework to help prevent blockages.
When the display shows “OFF” the power may be turned off.
Do not turn off the power without using the Shutdown switch.
This will cause the unit to enter a cleaning cycle when next
switched on, and over time will lead to blockages and
malfunction of the unit.
The cleaning cycle on power up is shown on the display as WT44” counting
down to “WT00”, as for the shutdown cycle. Once the display reaches “WT00”,
normal operation of the unit will start.
Installation and setting up 11
Page 12
Control settings
Overview
The digital control panel in the center of the top panel allows you to configure
the machine using option menus.
Digital display
Menu previous/next
buttons
Enter/store button
The machine is factory set so the lower of the ‘Value down/up’
buttons increases a setting. It is possible to change this. Prior to
powering the machine up simply press and hold the button you
wish to use to increase a setting and press the main power
button. Once the display comes on you have successfully
configured your preference. The machine will store this setting
until the above procedure is performed again.
Setting Run mode
The Run mode sets the operational mode of the unit, either Off, Standby
(heaters remain on), Fan only, Timer mode or Continuous mode.
Use the Menu Previous / Next buttons to select the option.
Use the Up/Down buttons to select .
Press the Enter button to store the setting. The display shows .
Selecting OFF will cause the machine to begin its cleaning cycle ready for
power off, if cleaning is required. This is the same as pressing the Shutdown
button on the rear.
Value down/up
buttons
Setting Haze density
Use the Menu Previous / Next buttons to select the option.
Use the Up/Down buttons to select the density from – .
Press the Enter button to store the haze setting. The display shows .
If you want to temporarily change the haze density, do not press
Enter. The haze setting will go back to its stored value next time
the machine is powered up. This applies to all options.
12 Control settings
Page 13
Setting Fan speed
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to select the fan speed from – .
Press the Enter button to store the fan setting.
The fan will run continuously if set above 0% and the RUN menu is set to FAN,
TIME or CONT.
If haze is being produced and the fan is off or set to a low speed, the fan speed
will be automatically increased to prevent build-up of haze at the machine
output.
Setting the Timer
The timer can be operated in two different modes.
Mode 1
Cycle mode
Select the Time option from the Run menu.
The TRUN and TOFF values are set in seconds and are in the range 1-90 and
20-89 respectively. The haze and fan values are taken from the menu settings
for Haze and Fan. The timer will cycle continuously until the run menu is
changed.
Use this mode for maintaining a low level of haze in smaller venues.
Mode 2
ODTC (Optical Density Timer Control system) mode
Select the Time option from the Run menu.
The TRUN value is set in minutes and is in the range 1-90. The TOFF value
should be scrolled to max, at which point the display will show ODTC.
During the initial TRUN period the haze and fan values are both set to maximum.
When the TRUN period expires the haze and fan values are taken from the
menu settings for Haze and Fan. The timer will cycle once only, and will end by
displaying ODTC as the TOFF value.
Use this mode for rapidly filling a large venue, then dropping back to a level
suited to maintaining the haze density in the venue.
When the timer is running and the display is not showing a menu,
the display shows TRUN or TOFF as the timer cycles between run
and off modes.
Setting the DMX start address
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to set the DMX start address from to . If
you hold down the button the address will count up or down.
Press the Enter button to store the address setting.
The machine will automatically respond to a DMX controller whenever it is
connected.
When using in a DMX system ensure the LINK menu is set to RECV to avoid
causing DMX errors to other devices on the system.
Control settings 13
Page 14
Setting the host-client link mode
It is possible to control several machines from one. The primary machine, which
from commands are, is the Host. The other machines are Clients. The machines
are interconnected with DMX cabling.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to select (client unit) or (host unit).
Press the Enter button to store the link setting.
The machine should be set to only if it is running as a host. If running as
a client, stand-alone or DMX controlled it should be set to .
Alt option
This option is not currently used and has no effect on the machine.
Priming the machine after fluid out
If the machine runs out of fluid it should be shut down to prevent damage to the
pump. To suck the new fluid back into the machine, replace/refill the fluid
reservoir and use the prime function.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to change the option to .
Press the Enter button to start the priming function.
The machine will pump at full power for about 10 seconds or until the unit
senses fluid in the heat exchanger.
To exit this menu if you decide not to activate the Prime function, select and
press Enter.
If the machine is not up to operating temperature the Prime function will do
nothing.
Resetting options to factory settings
The factory settings configure a standard mode of operation for the machine.
Use the Previous / Next buttons to select the option.
Use the Up/Down buttons to change the option to .
Press the Enter button to reset all options.
To exit this menu if you decide not to reset the options, select and press
Enter.
The factory settings are:
option setting
HAZE
FAN
TRUN seconds
TOFFseconds
14 Control settings
Page 15
RUN
ADDR
LINK
ALT
PRME
Control settings 15
Page 16
Optional Digital Remote control
Overview
The JEM digital remote control, optionally available, may be used for remote
control of the JEM Compact Hazer Pro. Several machines may be controlled
from one remote using the LINK function (see page 14).
XLR socket
XLR socket
(on rear)
Haze button
Display
Timer button
Functions
The remote control provides the following functions:
• Haze button: turns haze output on and off. Press once to start haze and
again to stop.
• Timer button: turns the haze timer on and off.
• Haze level setting (HAZE = 0 -100%)
• Fan speed setting (FAN = 0 -100%)
• Timer run time/off time settings (TRUN = 1 -90 seconds, TOFF = 20-89
seconds)
• Run mode (RUN = OFF, STBY, FAN, TIME, CONT)
The functions are the same as on the built in control panel and are described on
page 13.
The RUN menu duplicates the functions of the Haze and Timer buttons. The
buttons are simply a quick way to control this menu function.
Connection
The remote control has two identical XLR sockets on the top and back for
connection to the JEM Compact Hazer Pro. Plug the cable provided with the
remote control into one of these sockets and into the 3-pin XLR socket on the
rear panel of the JEM Compact Hazer Pro.
The remote control is powered through its cable by the JEM Compact Hazer
Pro; no batteries are required.
The cable may be extended to up to 25 m (82 ft.) with a 3-pin XLR DMX cable.
16 Optional Digital Remote control
Page 17
DMX control
Overview
DMX is a digital control system widely used in entertainment and architectural
lighting. Any controller meeting the DMX-512A standard may be used to control
and program the haze output of the JEM Compact Hazer Pro.
Connection
The JEM Compact Hazer Pro provides 5-pin XLR sockets on the rear panel of
the unit for DMX connection.
For best results, use cable designed for high-speed digital data transmission.
DMX functions
The JEM Compact Hazer Pro start address must match the DMX start address
allocated to it on your controller. To set the address, see “Setting the DMX start
address” on page 13. The JEM Compact Hazer Pro requires 3 DMX channels.
For example if the JEM Compact Hazer Pro is set to DMX address 100, channel
1 will be controlled by address 100, channel 2 will be controlled by address 101
and channel 3 by address 102.
When the machine is at running temperature and is under DMX control it
displays .
The functions of each DMX control channel are shown on the following page.
When a DMX signal is present, the JEM Compact Hazer Pro standalone functions do not work. To fire the unit from the control
panel or remote control, the DMX controller must be powered off
or disconnected.
DMX control 17
Page 18
Channel 1 DMX value
range
Haze
output
Level
0-19 Idle range None 0
20-29 Haze 5%
30-39 Haze 10%
Function Macro description Default
value
…….. …….
210 -255 Haze 100%
Channel 2 DMX value
range
Fan output
level (fan
will always
run if haze
is active)
0-19 Idle range None 0
20-29 Fan 5%
30-39 Fan 10%
…….. …….
210 -255 Fan 100%
Channel 3 DMX value
range
Special
functions
0-50 Idle range None 0
51-100 Prime 5 seconds within
Function Macro description Default
value
Function Macro description Default
value
range to activate
once
101-150 Auto Fan
mode
151-200 Heater off &
shutdown
None (level
triggered)
5 seconds within
range to activate
once
201-255 Heater on
(normal
operation)
None, but heaters
will stay on if
channel 3 returns to
zero
Note that when the heaters are on, Channel 3 can stay at level 0 without
affecting the operation of the machine.
This means that Channel 3 need only go to 100% once at the start of a show,
then it can assume a default of zero without the heaters turning off, thus
ensuring that the machine is ready when the show runs again. To turn the
heaters off, use the Heater Off macro.
18 DMX control
Page 19
Approved Haze fluids
The JEM Compact Hazer Pro must only be used with JEM C-Plus Haze Fluid.
Martin supplies high quality haze fluids that are based on ultra-pure deionized
water. No other fluid is suitable for use.
JEM C-Plus Haze Fluid is a water-based haze fluid formula that is specifically
designed for use in the JEM Hazer Pro and JEM Compact Hazer Pro. JEM CPlus Haze Fluid is a dense molecular formula that produces very fine haze
particles, specially designed to emphasize beam and mid-air light effects,
projections and lasers. The fluid produces an evenly dispersed atmospheric
haze for optimal visual clarity while maintaining a peak refraction index. Besides
delivering a unique effect C-Plus Haze Fluid is formulated to generate a long
hang time. JEM C-Plus Haze Fluid is very economical and yields a low level of
consumption ideal for the precision of performance based art in clubs, theatres
and touring applications.
Available in 2.5, 5, 25, and 220 l containers.
DANGER! The JEM Compact Hazer Pro can run safely only on the specific haze
fluid it is designed for. Use ONLY JEM C-Plus Haze Fluid as designated in this
manual. NEVER use any other type of fluid, or toxic gas may be produced. You
will probably also cause damage to the system that will invalidate the product
warranty. Do not dilute haze fluid with water or any other liquid. Discard haze
fluid if it becomes contaminated.
Approved Haze fluids 19
Page 20
Basic service
Before servicing the JEM Compact Hazer Pro, read and observe all the
precautions listed in “Safety information” on page 4. Any service not described in
this section must be carried out by a Martin service technician.
To find your local Martin service center visit www.martin.com
Cleaning
Excessive dust, haze fluid, and dirt build-up will degrade performance and
cause overheating and damage to the machine that is not covered by the
product warranty. To maintain adequate cooling, dust must be cleaned from the
outer casing and air vents of the machine periodically.
Isolate the machine from power and allow to cool completely before cleaning.
The haze output nozzle remains hot for a period after use.
• Remove dust from the air vents with a soft brush, cotton swab, vacuum,
or compressed air.
• Clean haze fluid residues from the haze output of the machine using a
damp cloth.
• Clean the outer casing with a damp cloth only.
Martin Pro-Clean and Storage Fluid
Martin Pro-Clean & Storage Fluid is specially designed for optimizing
performance while providing longevity of any effect machine. Martin Pro-Clean &
Storage fluid is the ultimate cleaning solution for Martin atmospheric effect heat
exchangers. This advanced preventative maintenance fluid has been utilized by
Martin service technicians for years of both cleaning and storing effect
machines. Utilizing Martin Pro-Clean & Storage Fluid on a regular basis reduces
clogging and further extends the life of your Martin atmospheric effect machines.
By using the highest grade chemicals available while remaining eco-friendly,
Martin fluids are both effective and safe.
Instructions for use
Use fluid directly from container, do not dilute. Remove cap and safety seal; if
inner safety seal has been tampered with, return product to point of purchase.
Disconnect effect machine from power source before filling reservoir. When
possible, remove reservoir from machine and carefully fill reservoir to desired
level, taking care not to overfill or spill. Wipe up any spilled fluid with a damp
cloth. Replace cap on container and store upright in a secure location.
Cleaning and Preventative Maintenance Procedure:
Use Martin Pro Clean and Storage Fluid after every 200 hours of operation or
monthly depending on usage and duty cycle. In a well-ventilated area
temporarily connect Martin Pro Clean and Storage Fluid to the effect machine
being serviced or fill the machines provided fluid reservoir. Allow the machine to
fully heat. When machine is ready activate the machine to run continuously for
30-45 minutes; use a timer function if available.
20 Basic service
Page 21
Storage Procedure:
Perform the above cleaning and preventative maintenance procedure. After
procedure is completed simply run the machine until all fluid has been visibly
purged from the fluid inlet tubing to prevent leaks and seepage.
Fuse replacement
The two fuses for the machine are located on the electronics board inside the
unit.
DANGER! Disconnect the power supply before removing any covers. Live parts
inside!
To replace a fuse, disconnect the power cord from the supply, unscrew the
screws holding the top cover of the unit and remove the cover. The electronics
board is located in the compartment under the display.
Remove the spent fuse and replace with one of exactly the same size and rating.
The fuse type is indicated below. Contact Martin Service and Support if the fuse
blows repeatedly.
F1
120V = 10AT
230V = 6.3AT
F2
120V = 3.15AT
230V = 3.15AT
Basic service 21
Page 22
Troubleshooting
Problem Probable cause(s) Suggested remedy
Machine will not produce
haze when control panel set
to RUN or remote control
Haze switch turned on
Machine not at operating
temperature
set to 0 Increase setting
set to 0 Increase setting
DMX signal present
Wait until message
no longer shown
Disconnect or turn off DMX
controller
DMX address setting
Machine can be fired from
control panel or remote
control, but not by DMX
controller
Haze output is weak Machine requires priming Prime machine (page 14)
Wet, greasy, non-uniform
haze output, fluid drips or
spits from nozzle, or very
loud noise when firing
machine
Machine appears dead
Machine causes DMX errors
to occur on other units
when connected to a DMX
system
incorrect
Poor connection in DMX
line
LINK menu is set to SEND Set LINK menu to RECV
Incompatible haze fluid Use approved fluid!
Mains fuse blown Replace fuse (page 21)
No power at AC cable inlet
LINK menu is set to SEND Set LINK menu to RECV
Change DMX address
(page 13)
Check DMX cables and
connections
Check power cable and
circuit breaker
22 Troubleshooting
Page 23
Status messages
message reason
Resetting the machine after fluid out
If the machine runs out of fluid simply refill the fluid container and follow the
priming instructions on page 14.
The heaters are Off, the unit is shut down.
The unit is heating up to operating temperature.
The heater is at operating temperature, but Haze is not
turned on (RUN set to STBY or HAZE set to 0%).
The heater is at operating temperature and the unit is
under DMX control.
The heater is in run mode and is producing haze.
The machine has detected an error with its calibration
settings and will not operate. Call Martin Service and
Support.
The machine has detected an error in the temperature
sensor and will not operate. Call Martin Service and
Support.
The machine is running a cleaning cycle which lasts 45
seconds (number may be 45 to 0)
Status messages 23
Page 24
Technical Specifications
Physical
Length ............................................................................................ 532 mm (21 in.)
Width ............................................................................................. 224 mm (8.9 in.)
Height ............................................................................................. 278 mm (11 in.)
Height with hanging kit ............................................................... 296 mm (11.7 in.)
Weight, dry ..................................................................................... 8.5 kg (18.8 lb.)
Weight, filled .................................................................................... 11 kg (24.3 lb.)
Performance
Coverage volume ....................................................... 3800 m3 (134,196 ft3) minute
Operating time with 2.5 l of fluid (min/max) ......................................... 20/70 hours
Continuous effect output
Ready time (approximate) ......................................................................... 1-minute
Control and programming
Control options ......... Digital control panel, DMX, optional digital remote control,
host/client link mode
Control Parameters .................................... Continuous or timer-controlled output
Haze and fan ............................................... Independent variable output, 0-100%
DMX channels .................................................................... 3 (Haze, Fan, Control)
Self-cleaning mode ...........................................Manually engaged or DMX trigger
DMX Compliance .................................................. ANSI E1.11 - USITT DMX512-A
Construction
Housing .................................................................................. Steel and aluminium
Color ............................................................................................................... Black
Heat exchanger ............................................................ 900 W, thermally protected
Blower fan ..................................................................... Integrated, 200-2500 RPM
Airflow control ........................................................................ Optional Air Director
Fluid pump .......................................................... Oscillating piston, high pressure
Fluid management ............................. Fluid out sensing, sealed for transportation
Fluid reservoir ............................. 2.5 l drop-in reservoir with quick-connect fitting
Installation
Mounting ............................................................. Standing or optional hanging kit
Orientation ................................................................. Up to +/- 30° from horizontal
Clearance around machine.............................................................. 100 mm (4 in.)
Connections
AC Power ................................................................................ Neutrik powerCON
DMX, link mode in/out ................................................................. 5-pin locking XLR
Remote Control ........................................................................... 3-pin locking XLR
Firmware .............................................................................................. AVR Socket
Electrical
EU Model
AC Power ............................................................................... 220-240 V, 50/60 Hz
Main fuse ........................................................................ 6.3 AT (slow-blow), 250 V
Typical power and current .............................................................. 1010 W, 4.4 A*
US Model
AC Power ............................................................................... 100-130 V, 50/60 Hz
Main fuse ......................................................................... 10 AT (slow-blow), 125 V
24 Technical Specifications
Page 25
Typical power and current
............................................................ 1042 W, 8.68 A*
*Measurements made at nominal voltage. Allow for a deviation of +/- 10%
Thermal
Minimum ambient temperature (Ta min) .............................................. 5° C (41° F)
Maximum ambient temperature (Ta max) ......................................... 40° C (104° F)
Exterior surface temperature, steady state, at 20°C ambient ............. 30° C (86° F)
Maximum nozzle temperature......................................................... 290° C (554° F)
Approvals
EU Model
EU Safety: .................................................................. EN 60335-1+A15, EN 62233
EU EMC: ............................................................................................ EN 61000-6-3
EU Immunity: ...................................................................................... EN 61000-6-1
Australia/NZ (pending) ..................................................................................... RCM
United Kingdom ............................................................................................. UKCA
“Calibration factors have been developed and approved by the Actors’ Equity Association and the
Broadway League for use in measuring theatrical Haze with the JEM Compact Hazer Pro and JEM
C-Plus Haze Fluid.”
Included items:
Fluid reservoir, 2.5 l ........................................................................... P/N 34300521
Power input cable, EU, powerCON, stripped ends, 2.5 m (8.2 ft.) ... P/N 11501041
Power input cable, US, powerCON, molded NEMA 5-15P, 2.5 m (8.2 ft.) ........ P/N
11501042
User Manual ...................................................................................... P/N 35010033
Accessories
JEM Compact Hazer Pro, Air Director .............................................. P/N 92625011
JEM Compact Hazer Pro, Digital Remote Control ............................ P/N 92765040
JEM Compact Hazer Pro, Flying Kit ................................................. P/N 92610003
Approved Fluids*
JEM C-Plus Haze Fluid
Martin Pro Clean and Storage Fluid
Approved Discontinued Fluids*
Martin Pro Clean Supreme
Installation Accessories
Half-coupler clamp ............................................................................ P/N 91602005
G-Clamp (vertical hanging suspension only) ................................... P/N 91602003
Quick trigger clamp (vertical hanging suspension only) .................. P/N 91602007
Safety cable, SWL 60 kg (132 lb.), BGV C1/ DGUV 17, black .......... P/N 91604006
Service Tools
Epsilon 5 AVR Programmer .............................................................. P/N 50502004
Temperature Calibration Box ............................................................ P/N 62622005
*Various sizes available – contact your dealer or see martin.com for details
Technical Specifications 25
Page 26
Ordering information
JEM Compact Hazer Pro, EU ........................................................... P/N 92225950
JEM Compact Hazer Pro, US ........................................................... P/N 92225960
Specifications subject to change without notice. For the latest product specifications, see
www.martin.com
26 Technical Specifications
Page 27
Disposing of this product
Martin products are supplied in compliance with Directive 2012/19/EC of the European Parliament and of the
Council of the European Union on WEEE (Waste Electrical and Electronic Equipment), where applicable.
Help preserve the environment! Ensure that this product is recycled at the end of its life. Your supplier can give
details of local arrangements for the disposal of Martin products
Technical Specifications 27
Page 28
www.martin.com
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