1.1 Please use the product in the recommended operating environment.
1.2 Do not place the product in tilted position.
1.3 Do not place the product on an unstable trolley, stand or table.
1.4 Do not use the product near water or source of heat.
1.5 Use attachments only as recommended.
1.6 Use the type of power source indicated on the product. If you are not sure of the type
of power available, consult your distributor or local electricity company for advice.
1.7 Always take the following precautions when handling the plug. Failure to do so may
result in sparks or fire:
• Ensure the plug is free of dust before inserting it into a socket.
• Ensure that the plug is inserted into the socket securely.
1.8 Do not overload wall sockets, extension cords or multi-way plug boards to avoid
potential risks.
1.9 Do not block the slots and openings in the case of the product. They provide ventilation
and prevent the product from overheating.
1.10 Except as specifically instructed in this User Manual, do not open or remove covers,
otherwise it may expose you to dangerous voltages and other hazards. Refer all
servicing to licensed service personnel.
1.11 Unplug the product from the wall outlet and refer servicing to licensed service personne
l when the following situations happen:
• If the power cords are damaged or frayed.
Warranty
27
• If liquid is spilled into the product or the product has been exposed to rain or water.
2. Installation
2.1 For security considerations, please make sure the standard hanging rack you bought is
in line with UL or CE safety approbations and installed by technician personnel approved
by agents.
3. Storage
3.1 Do not mount camera where power cord can be stepped on, as this may result in
fraying or damage to the lead or the plug.
3.2 Never push objects of any kind through cabinet slots. Never allow liquid of any kind to
spill onto or into the camera body.
3.3 Unplug this product during thunderstorms, during electrical surges, or if it is not going
to be used for an extended period of time.
3.4 Do not place camera or accessories on top of vibrating equipment or heated objects.
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CV355-30X-IP Manual
4. Cleaning
4.1 Unplug all the cables before cleaning. Use a damp cloth for cleaning. Do not use liquid
or aerosol cleaners or allow any liquids to enter camera body.
5. Remote Control (if applicable)
5.1 Using an incorrect battery type in the remote control may result in breakdown. Follow
local instructions on how to dispose of used batteries.
Precautions
Warning: To reduce the risk of fire or electric shock, do not expose this camera to rain,
moisture, debris or liquids.
If the HD camera will not be used for an extended time, unplug it from the power socket.
Caution: To reduce the risk of electric shock, do not remove cover (or back). No userserviceable parts inside. Refer servicing to licensed service personnel. Please do not open it
by yourself
This symbol indicates that this equipment may contain dangerous voltage which could cause
electric shock.
1. Package Contents
CV355-30X-IPPower CordPower Adapter
*Appearance may vary depending
on country/region
2. Function Introduction
2.1 I/O functions Introductions
2311
10
12
9
4
5
This symbol indicates that there are important operating and maintenance instructions in this
User Manual with this unit.
FCC Warning
This product has been tested and found to comply with the limits for a Class B computer device,
pursuant to Article 15-J of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils
numeriques de Classe B prescrites dans la norme sur le material brouilleur: “Appareils
Numeriques, ” NMB-003 edictee par l’Industrie.
EN55032 (CE Radiation) Warning
Operation of this equipment in a residential environment could cause radio interference.
1
8
No.Item.Function Descriptions
1Lens30x HD camera lens
2Tally indicator lightTally light displays status of the camera
3Network portNetwork port. Support routers or hubs (IEEE 802.3 af) with PoE power supply support
43G-SDI outputThe factory setting for the output resolution is 1080P/60
5HDMI outputHDMI output port
6RS232 outputRS232 output port. At most 7 cameras can be connected in a serial connection
7RS232 inputRS232 input port. At most 7 cameras can be connected in a serial connection
8DC 12 V power
connector
9Power indicator lightAfter power is on, the indicator light will display in red
10Audio input3.5mm Audio Input supports Line-level or Mic-level Stereo/Mono input
11Audio outputLoop-through 3.5mm Output
AC power supply connecting port
76
12Tripod screw holesThe camera is mounted on a (specification) 1/4”, 20 UNC tripod deck
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CV355-30X-IP Manual
2.2 Tally Indicator Light Function Description
2.2.1 The tally indicator light function may be enabled through the control of VISCA command.
The setting method is as follows:
Tally Mode : 8x 01 7E 01 0A 01 0p FF
p = 0 : OFF
p = 4 : On (half-brightness)
p = 5 : On (full-brightness)
3. Installation Instructions
3.1 Installation Basics
3.1.1 CV355-30X-IP Dimensions
Length x Width x Height : 186.71 x 67.0 x 67.0 mm
Weight : 1 Kg
3.2 Connecting devices
3. 2 .1 HDMI connection to display, switch, or media
HDMI Cable
Monitor or HDTV
3G-SDI Cable
Monitor or HDTV
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CV355-30X-IP Manual
3.2.2Connecting to Internet
For details of web page connection setting and description, please refer to Chapter 4 Network
Function Settings Description.
3.2.4Connecting RS-232
• RS-232 serial connection
With RS-232 in/out, at most 7 Lumens cameras can be connected.
• RS-232 pin definition description
3.2.3Connecting AUDIO IN
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4. Network Function Settings
4.1 Web System Requirements
4.1.1 We b Br ows e r :
• Internet Explorer 11 or above
• FireFox 66.0.3 or above
• Chrome 73 or above
• Edge 42.17134 or above
• Safari 12.1 or above
4.2 Connecting Camera to Network
4.2.1 Connecting to Internet
Two common connection methods are shown below
1. Connecting via switch or router
4.2.2 Using Marshall VMS Software to View the Images
• The CV355-30X-IP DHCP initial setting is ON. If it is connected to the local area network (LAN),
the camera IP can be retrieved via the following methods
• Install Marshall VMS software (Please download from the Marshall official website, www.
marshall-usa.com)
• Open Marshall VMS software
• Search for the camera: Press [automatically search for the device] button to locate the
CV355-30X-IP camera
• Click CV355-30X-IP in the list and start operation after connecting to network
Note: When using automatic search, the camera and computer must be in the same network
segment, e.g.: 192.168.4.X
2. If the camera is connected to the computer directly, the computer IP address must be
modified to have the same network segment as the camera
For example, the factory-preset default IP address of CV355-30X-IP is 192.168.100.100. The
computer IP address must be set with the same subnet, such as 192.168.100.101, so that the
computer can be connected correctly with the camera
• Connection Diagram
CV355-30X-IP
Cat6 network cable
• Change network settings
Computer
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CV355-30X-IP Manual
4.2.3 Using the Browser to View the Images
• Open the browser, and enter the URL of CV355-30X-IP in the IP address bar
e.g.: http://192.168.100.100 (default IP address)
• Enter administrator’s account and password
Account: admin (Default)
Password: 9999 (Default)
4.3 Web Page Function Description
4.3.1 Login Screen
1
2
3
4
5
4.2.4 Using RTSP Player to View the Images
Besides the browser and VMS, other free software also can be used for RTSP connection, such as
VLC, Quick Time, PotPlayeR.
RTSP connection address formats are as follows:
• RTSP Main Streaming (1080P@H.265) => rtsp://camera IP:8554/hevc
• Gain: The gain limit is adjustable when the exposure mode is set to “Manual”
• Iris: The size of aperture is adjustable when the exposure mode is set to “Manual” or
“Aperture Priority”
• WDR: Set the level of wide dynamic range (WDR) in order to obtain better images in
dynamic lighting environments.
• Shutter Speed: The shutter speed is adjustable when the exposure mode is set to
“Manual” or “Shutter Priority”
3White balance
• Mode: Select the color temperature mode
• Auto
• Indoor
• Outdoor
• One Push WB
• ATW
• Manual
• Sodium Lamp
• Open Push Trigger: One push color temperature is adjustable when the white
balance mode is set to “One Push Trigger”
• Manual Red/Blue: Manually adjust blue/red color temperature
4Focus
• Mode: Select manual/automatic focus
• Focus Range : The focusing range is adjustable when the focus mode is set to
“Manual”
• AF Sensitivity: Set automatic focus sensitivity
• AF Frame : Set automatic focus range
5
6
7
8
9
10
NoItemFunction Descriptions
1Picture effectSet picture effect, Off / Film / Black and White
22D noise reduction
2D noise reduction settings
settings
33D noise reduction
3D noise reduction settings
settings
4Image modeThe user may customize his/her desired image mode
5Image mode load*When no custom setting is needed, reset the picture parameters back to the factory
default by selecting this item
6Gamma*Gamma Level adjustment; Adjustable when the image mode is set to Custom
7Brightness*Brightness adjustment; Adjustable when the image mode is set to Custom
8Contrast*Contrast adjustment; Adjustable when the image mode is set to Custom
9Saturation*Saturation adjustment; Adjustable when the image mode is set to Custom
10Sharpness*Adjust the sharpness of the image
*Setting only enabled when image mode set to custom
5MIRROR
• Mirror: Set the mode at which the image is mirrored and flipped.
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4.3.8 Camera Settings4.3.9 Time Settings
CV355-30X-IP Manual
4
No.Item.Function Descriptions
1Open audioTurn on / off sound
2Soundtrack effect
Set MIC In / Line In
setting
3Audio VolumeAdjust Volume
1
2
3
1
2
No.Item.Function Descriptions
1Camera TimeDisplay the date and time of the camera
2Set the Time• Set Manually: Set time manually
• Synchronize with computer time: Set the camera time according to the computer time
• Synchronize with SNTP server: Set the camera time synchronously with the SNTP
server
<Remark> SNTP server address: Please change in network setting
4Encode sample rateSet Encode sample rate
• 48 KHz(AAC)
• 44.1 KHz(AAC)
• 16 KHz(G.711)
• 8 KHz(G.711)
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4.3.10 Network Settings4.3.11 Maintenance and Updating Firmware
1
3
4
5
2
CV355-30X-IP Manual
6
7
No.Item.Function Descriptions
1NetworkNetwork setting of camera. Change of setting is available only when DHCP function is
closed.
2RTMP SettingCopy the RTMP web address provided by the RTMP service platform and paste it to the
RTMP connection address to publish the camera images on the RTMP service platform
3RTSP SettingTo upload to YouTube for live streaming, the audio function must be turned on first
4MPEG-TS SettingSet MPEG-TS format
1. Port must be set in the range above 1024 with a maximum value of 9999
The following port has been used by the camera. Setting of the port may not connect
correctly
8554, 8556, 8557, 8080, 9090, 1935
5SRT Setting1. Set the field of SRT and then check the item to open STR streaming. After the SRT
streaming is opened, it will be connected automatically upon startup
2. The port number must be set in the range above 1024 with a maximum value of 9999.
The following port has been used by the camera. Setting of the port may not connect
correctly. 8554, 8556, 8557, 8080,9090,1935
3. Delay time is for 20 to 8000 microseconds. The default value is 120 microseconds
No.Item.Function Descriptions
1Firmware UpdateThe camera firmware may be upgraded via web page. For the upgrade method, please
download the FW upgrade manual from Marshall website
4.3.12 Incident/Error Logs
6SNTP SettingSet SNTP Server IP
7Port SettingSet HTTP port. The default Port value is 80
<Remark> Change of setting is available only when DHCP function of camera is closed
No.Item.Function Descriptions
1Error LogsIf the camera encounters errors, an error code log will be established
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CV355-30X-IP Manual
4.3.13 Additional Maintenance Settings
1
2
3
No.Item.Function Descriptions
1Factory ResetSelect the reset button to resume the factory default setting as the web page setting
2Setting ProfileThe web page setting parameters can be exported from the computer and imported/
applied to another camera
3Baud RateSet the camera Baud Rate for the use of connecting RS-232 communication
6. Troubleshooting
This chapter describes problems you may encounter while using CV355-30X-IP. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
remains, please contact your distributor or the service center.
No.ProblemSolution
1Boot without power
signal
2There is no image
output from CV35530X-IP
3CV355-30X-IP image is
severely delayed
4RS-232 cannot be
controlled
5Whether the Internet can
be used for operation
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power supply supports IEEE 802.3af
hubs
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. If the camera is connected to a monitor, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
Please use 4K, 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals.
1. Confirm the connection is correct (RS-232 Input / Output).
2. Please make sure the Baud rate setting is the same as the control equipment.
Please refer to Chapter 5 Network Function Description for the Internet usage or call
marshall tech support.
4.3.14 About
1
2
3
No.Item.Function Descriptions
1Camera IDDisplay the camera name
2Firmware VersionDisplay the firmware version of the camera
3Serial NumberDisplay the camera serial No.
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Warranty
Marshall Electronics warranties to the first consumer that this device will, under normal use,
be free from defects in workmanship and materials, when received in its original container, for
a period of two years from the purchase date. This warranty is extended to the first consumer
only, and proof of purchase is necessary to honor the warranty. If there is no proof of purchase
provided with a warranty claim, Marshall Electronics reserves the right not to honor the warranty
set forth above. Therefore, labor and parts may be charged to the consumer. This warranty
does not apply to the product exterior or cosmetics. Misuse, abnormal handling, alterations or
modifications in design or construction void this warranty. No sales personnel of the seller or
any other person is authorized to make any warranties other than those described above, or to
extend the duration of any warranties on behalf of Marshall Electronics, beyond the time period
described above.
Due to constant effort to improve products and product features, specifications may change
without notice.