Mars CashFlow 560 Maintenance Manual

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CHANGEGIVER
PRODUCT MAINTENANCE
HANDBOOK
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25777 G9 142891044
CashFlow 560 changegiver Product Maintenance Handbook
Published by :
For information on translations in your country, please write to the Technical Communications Manager at the above address.
MEI
Internet: http://www.meigroup.com
CashFlow560 changegiver Product Maintenance Handbook
©, MEI UK International Ltd., 1997. All rights reserved.
Except as permitted under the relevant local legislation, no part of this publication may be copied, transmitted, transcribed, or distributed in any form or by any means, or stored in a database or retrieval system, or translated into any language (natural or computer), without the prior written permission of MEI.
MEI, CashFlow and the MEI device are registered trademarks. ©, MEI., 1997.
MEI reserves the right to change the product or the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, MEI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this information.
This document does not necessarily imply product availability.
Part Number : 142891044
This Edition (December 1997) Printed in the United Kingdom.
ii ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
SAFETY.......................................................................................1
OVERVIEW.................................................................................2
INSTALLATION..........................................................................5
FIXING THE CHANGER IN POSITION................................6
REJECT LEVER CLEARANCE ...........................................9
CHUTE ALIGNMENT ...........................................................9
CONNECTION & OPERATING VOLTAGE ........................10
FILLING CHANGE TUBES ................................................10
INSTALLATION CHECK LIST............................................11
CONFIGURATION...................................................................12
VIA KEYPAD ......................................................................12
VIA MEI
TABLE OF CONTENTS
COIN QUALITY..........................................................10
COIN FEED RATE.....................................................10
USING THE KEYPAD................................................13
Dispensing Coins..............................................13
Setting Prices ...................................................14
Automatic Tube Float........................................15
Automatic Tube Inventory.................................15
Resetting the Tube Counts...............................16
Cancelling Credit ..............................................16
ROUTE ALPHA 250 TERMINAL.......................17
KEY FUNCTIONS......................................................18
USING THE TERMINAL............................................19
VISUAL AUDIT..........................................................21
Visual Audit Interrogation..................................21
DIAGNOSING TERMINAL PROBLEMS ...................33
Testing the Terminal.........................................34
REPLACING MODULES........................................................35
©, MEI., 1997. iii
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE COIN STORAGE CASSETTE................35
REFITTING THE COIN STORAGE CASSETTE................36
REMOVING COIN TUBES........................................37
Removing the Designators ...............................39
TUBE POSITIONS..............................................................40
COIN SIZES FOR EACH TUBE.........................................41
TUBE & DESIGNATOR COMBINATIONS.........................42
AUSTRALIAN COINSET ...........................................42
FRENCH COINSET...................................................43
GERMAN COINSET..................................................44
ITALIAN COINSET.....................................................45
SPANISH COINSET ..................................................47
UNITED KINGDOM COINSET..................................48
DESIGNATOR AND COIN THICKNESS ...................49
ADDING A NEW COIN.......................................................49
REMOVING THE ACCEPTOR...........................................50
REFITTING THE ACCEPTOR............................................50
REMOVING THE DISCRIMINATOR BACK COVER.51
REMOVING THE SEPARATOR .........................................53
REMOVING THE SEPARATOR SOLENOID BANK..54
Removing the Top Level Sensor Assembly......55
REMOVING THE ACCEPT GATE.............................56
REMOVING THE DISPENSER...........................................57
REMOVING THE DISPENSE ARMS.........................58
REMOVING THE KEYPAD AND TRANSFORMER...........59
REPLACING FUSES..........................................................60
REMOVING THE CONTROL BOARD ...............................61
4 PRICE/1 PRICE MODE SWITCH...........................61
CONNECTORS (EXECUTIVE, BDV and MDB)........62
CONNECTORS (4 PRICE)........................................63
CONNECTORS (MUL T-IINTERF ACE- MDB 4 PRICE/1
PRICE).......................................................................64
FAULT-FINDING ......................................................................65
TROUBLESHOOTING THE CASHFLOW® 560 UNIT.......69
iv ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
CLEANING THE ACCEPTOR ..............................................76
CLEANING (General).........................................................77
COMPATIBILITY......................................................................80
BILL VALIDATOR INTERFACE .........................................82
MEI BINDER .............................................................................86
MEI OFFICES ...........................................................................88
MEI DISTRIBUTORS..............................................................89
INDEX.........................................................................................95
©, MEI., 1997. v
CashFlow 560 changegiver Product Maintenance Handbook
vi ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
SAFETY
International & National Standards Conformance
When installed and operated according to the instructions for the particular unit, CashFlow products are designed to meet the applicable Safety and Electro Mechanical Conformance standards for any country in which they are used.
CashFlow construction. No safety earth connection is necessary or provided.
Dangerous Environments
Do not operate in the presence of flammable gases, fumes or water.
Disposal of Product
Do not dispose of any parts of this product by incineration.
Rated Operating Voltage
The rated voltage is indicated on a clear see through label above the changegiver keypad.
Always operate the changegiver from the type of power source indicated on the label.
560 products are of class II
560
Warning: before removing or replacing modules SWITCH OFF or ISOLATE the ELECTRICITY SUPPLY to the host machine
THIS MANUAL IS PROVIDED FOR USE ONLY BY PERSONNEL TRAINED TO UNDERTAKE ELECTRICAL INSTALLATION
©, MEI., 1997. 1
CashFlow 560 changegiver Product Maintenance Handbook
OVERVIEW
The CashFlow 560 changegiver incorporates many new features as well as improving the high standards of security and reliability which have become the hallmark of all MEI products. The changegivers are completely modular making it quick and easy to remove or replace any necessary parts.
The 560 changegiver is currently available in the following formats:
Cashflow A 4 price electro-mechanical changegiver. Interfaces
are provided for a credit display and credit relay if required.
CashFlow This is a European Mode Executive changegiver
product with an electronic Protocol A serial interface.
CashFlow
A BDV changegiver product with an electronic BDV
serial interface.
560 4 - Price
560 - Executive
560 - BDV
CashFlow A MDB changegiver product with an electronic MDB
serial interface.
2 ©, MEI., 1997.
560 - MDB
CashFlow 560 changegiver Product Maintenance Handbook
All of these changegivers are made up of the following modules:
Back Cover
Spine
Control Board
Spine
Transformer (not used on BDV and MDB product)
Keypad
Dispenser
Acceptor
Separator
Coin Storage Cassette
Control Board
Transformer
Keypad
Acceptor
Separator
Dispenser
There are several different types of machine interface loom available as well as optional four and five digit display looms. All changegivers have a keypad mounted on the front face. This keypad is used for manually dispensing coins and reconfiguring some of the settings which are accessible without requiring the use
of a MEI terminal you can reconfigure the way the changer operates. This
Route Alpha 250 Terminal. If you have this support
Coin Storage Cassette
©, MEI., 1997. 3
CashFlow 560 changegiver Product Maintenance Handbook
includes changing from single to multivend, inhibiting coins, setting the exact change equation etc.
The CashFlow extension module (FEM) fitted, or this can be supplied for fitting at a later date.
The FEM allows for reports to be supplied either via a hand-held
Audit 920 printer, or down-loaded via a terminal to a P.C..
MEI These reports can include:
The process of obtaining data is detailed in the section of this book concerned with the MEI
For further details of audit installation please refer to the MEI 900 Installation Guide, part number 143451999.
The products in this book can also be used in conjunction with a bill validator. Further application details are given in the Bill Validator Interface Installation (BVI) data sheet, part number 143949044.
Additional information on the BVI, audit FEM and the MEI 920 printer can be obtained from your MEI Distributor or MEI regional office, the addresses of which are shown at the end of this book.
®
560 product can be supplied with an audit fuction
Value of cash manually filled
Value of cash retained in the changegiver
Value of cash sales
Value of token sales
Value of cash taken by the machine
Value of cash to cashbox
Value of cash dispensed as change
Route Alpha 250 terminal.
®
Audit
Audit
4 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION
All changers have a keypad mounted on the front face. To install and set the product up you should understand how the keypad works and how to use it.
If in doubt the section on configuration shows you in more detail how the keypad works.
The 5 key points to note when installing any changegiver are:
Machine coin entry should be aligned centrally with the coin entry cup
3
=
Correct clearance of
2
reject lever
2-3mm
Voltage Label
4
Fully Connected!
1
Min. 2-6 coins
5
BCD
%
%
80
70
60
50
40
30
20
10
%
80
80
70
70
60
60
50
50
40
40
30
20
20
10
Follow correct
%
process to
80
rmly install
70
changegiver
60
50
40
20
10
Front View
A full installation check list is provided at the end of this section.
©, MEI., 1997. 5
CashFlow 560 changegiver Product Maintenance Handbook
FIXING THE CHANGER IN POSITION
1 There are 3 keyhole fixing points on the rear of each changegiver.
It is recommended that only the top right hand fixing point is used with a screw, the two fixing points on the left hand side should be placed on studs.
Fix with a screw
Place on studs
Rear View
To ensure that the changegiver operates correctly it must be mounted so that it hangs within +/-2° of vertical, from both front and side elevations.
6 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
To gain access and fit the changer into the machine: Remove the coin storage cassette by squeezing the blue tabs
together and unhook the cassette with a careful outwards and upwards pull.
Cover Flap in closed position
Press down at the back of the cover flap until it latches in the open position. The top right hand fixing point is now accessible.
Blue Tabs
Coin Storage Cassette
Cover Flap, in open position, exposing Fixing Screw
Keypad Securing Screw
©, MEI., 1997. 7
CashFlow 560 changegiver Product Maintenance Handbook
Unlatch the acceptor by pressing down on the blue acceptor release catch. You may find it easier to use a small screwdriver. Lower the acceptor forwards until it rests on the channel pins. The two left hand keyholes are now accessible.
Cover Flap
Acceptor Release Catch
Acceptor
Place the changegiver in the machine using all three keyholes. Fully tighten the top right hand screw (under cover flap).
Refit the acceptor by carefully pushing back to its upright position. You will hear the acceptor click into place.
Close the cover flap by pressing the lower left hand corner of the flap.
8 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
It is important that before fitting the cassette back into place you make sure the dispense arms are in their parked positions i.e they are as far forward as possible. Switch the machine on, and press the yellow mode key on the keypad twice. This will park the arms automatically for you. The dispense arms should protrude through the bottom of the cassette after refitting.
Refit the coin storage cassette pressing each side to ensure the tab ends engage in their slots on the spine.
Press Here
Press Here
Dispense Arms Should be Seen Here
REJECT LEVER CLEARANCE
2 There should be 2 to 3mm clearance between the reject lever on
the changegiver and the reject mechanism in the vending machine. A smaller gap than this may cause poor acceptance, as the flight deck lid may remain open.
CHUTE ALIGNMENT
3 The centre of the coin entry chute on the machine should be
aligned with the centre of the coin entry cup of the changegiver. The alignment can be tested by taking the largest and smallest diameter coins to be accepted and feeding a number through the product. You should ensure that the coin exits, both return and cashbox, are correctly aligned to the machine chuting. In particular, ensure there are no gaps around the coin return chute and the base of the changer which might allow coins to spill into the machine.
©, MEI., 1997. 9
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTION & OPERATING VOLTAGE
4 One of the main causes of poor coin acceptance is insufficient
power. Always check the voltage. Poor electrical connections can also lead to poor coin acceptance. To obtain the correct performance from your changegiver, the connector should be fully plugged in and the power to the machine switched on.
FILLING CHANGE TUBES
5 To ensure continued acceptance of high value coins there should
always be a minimum number of coins left in each tube, as defined in the Tube and Designator Combinations section of this book. A maximum fill level will ensure that additional coins above this level will be routed directly to the coinbox.
Set the changer into automatic float mode (mode button plus key A) and fill the tubes, through the acceptor, to a level in excess of their required float levels.
Visually check the tubes to ensure that the first 2 or 3 coins in each tube are lying flat. Occasionally, it may be necessary to gently tap the coin storage cassette to achieve this. This ensures the changegiver maintains an accurate count of the coins in each tube. Press key A to exit from the float mode.
Press each of the dispense keys A,B,C,D in turn, holding the keys for at least three seconds, this will ensure that the dispenser arms are in the correct position. The float level will ensure that the minimum number of coins are retained.
COIN QUALITY
Do not use bent or damaged coins in this product as they are unlikely to be accepted and may cause a jam, either in the machine entry chute or the product itself.
COIN FEED RATE
The coins may be fed quickly into the product but best coin acceptance performance will be achieved with intervals of 0.5 seconds or greater.
10 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION CHECK LIST
1 Check that the operating voltage is correct for the
changegiver and the machine.
2 Check that the connector on the changegiver matches
that on the machine.
3 Fix the changegiver inside the machine and connect the
looms. Make sure that looms are placed tidily so that when the machine door is closed they dont get trapped.
4 Check the reject lever position and align the coin entry
and exit chutes.
5 With the machine switched off, ensure that all coins
rejected through the changer are correctly routed to the machine return cup.
6 Switch the machine on. The red LED on the
changegiver keypad should be on. If a credit display is fitted then the display digits should light up for approximately 0.5 seconds.
7 Remove the coin storage cassette. Press the mode
button twice, this parks the dispense arms in correct position. Re-fit cassette.
8 Set the changer into float mode, by pressing the mode
key then key A, and feed through coins until the tubes
reach their preset float levels. 9 Press key A to exit the float mode. 10 Set the exact change equation if necessary. 11 Check that one of each of the non tube coins is accepted
and routed to the cashbox. Press the mode key followed
by the A key twice to cancel the credit. 12 If necessary set the prices, using the keypad. Check
that the prices set are correct by making a vend. 13 Close the machine door, the machine is now ready for
use.
©, MEI., 1997. 11
CashFlow 560 changegiver Product Maintenance Handbook
CONFIGURATION
VIA KEYPAD
All products have a keypad mounted on the front face. It can be used to perform the following functions;
Dispense coins
Set price(s). See Note below.
Float the changegiver
Automatic tube inventory
Reset tube counts
Cancel credit
NOTES: Setting Prices is available at all times with electro­mechanical product, unless Route Alpha terminal address 245 has been set to inhibit.
With BDV and Executive product it will apply only when Route Alpha 250 terminal address 238 has been activated.
Setting Prices is not available for MDB product.
The keypad has four letter keys (blue) and a mode key (yellow). There are two LEDs mounted on the left hand side of the keypad (yellow and red) which are used to indicate the status of the changegiver. Above the keypad is a label which has a window showing the voltage. There are also pictures which identify the modes of operation which are available using the keys.
Float up tube Set vend
prices
Correct voltage for unit
Tube A dispense
Yellow LED
Red LED Tube C
dispense
Keypad Label & Keypad
12 ©, MEI., 1997.
A B C
Re-set tubes automatically to pre-set level
No function
Dispense coins
Tube B dispense
D
Tube D dispense
Mode button
(YELLOW)
CashFlow 560 changegiver Product Maintenance Handbook
The keypad can be in either of two possible modes at any time ­normal or shifted. The keypad in normal mode allows you to dispense coins while in shifted mode it allows you to change some of the settings of the product.
The yellow LED is used to indicate what status the keypad is in. If the LED is off then the keypad is in normal mode.
To change any of the functions using the keypad the changegiver must be in an idle state, i.e. not vending or accepting coins, and the keypad must be enabled It is possible that the keypad has been
disabled. To enable the keypad, use the MEI terminal to alter address 244 value from a 1 to a 0.
When the mode key is pressed, the yellow LED starts to flash. This indicates that the keypad is in shifted mode and you can change the settings of the available functions using the keypad keys. If, after pressing the mode key no other key is pressed within 10 seconds, or if the mode key is pressed a second time, the keypad will return to its normal mode and the yellow LED will go off.
The red LED is used to indicate the status of the system. Under normal conditions the LED remains permanently on. If an error is detected on the changegiver then the LED will flash. If a fault is detected on the machine, i.e blocker, then the LED will be permanently off.
Route Alpha 250
USING THE KEYPAD Dispensing Coins
The tube positions in the coin storage cassette are labelled A,B,C,D on the front of the plastic. When the same letter key on the keypad is pressed a coin will be dispensed from the equivalent coin tube. For instance if letter key A is pressed then a coin is dispensed from the tube held in position A in the coin store.
On a single press-and-release of a key the changegiver will pay a single coin from the tube. To get more than 1 coin from the tube hold the key down and the changegiver will start dispensing coins continually. If you release the key within 3 seconds of the initial press, then dispensing will stop after the current coin is dispensed.
If the key is held for more than 3 seconds, dispensing will latch, and releasing the key will have no effect. The dispenser will continue to dispense coins until the tube reaches its safe coin level (minimum number of 2 coins left in a tube), or any key is pressed. If 2 or more keys are pressed at the same time, then the changegiver will pay
©, MEI., 1997. 13
CashFlow 560 changegiver Product Maintenance Handbook
coins from the selected tubes in the same way as described above. Latched dispense will continue on each tube until each tube reaches its safe coin level.
Setting Prices
The main principle of price teach is that selections will have their prices set to the accumulated credit value. To use this mode:
1 Press the mode key on the keypad 2 Press key C. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out period restarts after every accepted coin.
3 Enter coins through the acceptor until the value of the
price to be set has been reached. The value of any coins entered will be accumulated as credit and will be displayed on the credit display, if fitted.
4 Press the vend button on the machine corresponding to
the selection price. The price has now been set.
5 Press key C on the keypad to return to normal operation.
Coins to the value of the price set will be returned. If you do not press the C key, then 45 seconds after the last coin was entered, the unit will automatically return to normal operation and credit will be returned.
The above stages can be repeated for any selection you wish to change the price of. If a number of selections are required to be set to the same price you only need to accumulate the credit value once. You can then press the appropriate selection buttons on the machine. If more than one price has to be set then accumulate the lowest credit value first, set the price, and then add further coins to the next highest value and set that price etc.
Note: Prices of 0 cannot be set.
On Executive and BDV variants, the prices are not normally held in the changegiver and are therefore inaccessible to this form of
update unless price holding mode is enabled via the MEI Alpha 250 Terminal, and the vending machine is able to support price holding operation.
14 ©, MEI., 1997.
Route
CashFlow 560 changegiver Product Maintenance Handbook
Automatic Tube Float
To refill the coin tubes (float up) to their pre-programmed float levels follow the instructions below.
1 Press the mode key on the keypad. 2 Press key A. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out period restarts after every accepted coin.
3 Enter coins through the acceptor. The changegiver will
automatically accept only the amount of coins needed to reach the required float level in that tube. Any subsequent coins will be rejected. Any coins entered will be accumulated as credit and will be displayed on the credit display, if fitted.
4 Press key A on the keypad, it will clear any credit and
NOTE: When the tube is empty, the first coin may pass straight through. If this occurs, remove the coin from the machine return cup and put it back directly into the tube using the manual fill facility as described earlier.
You can also reset the float levels using the MEI terminal.
Coins can be filled above the pre-set float level in each tube outside of the product. When the cassette is refitted and the dispense keys are pressed, coins will stop dispensing when each tube reaches its safe coin level. The changer can then be floated in the normal way.
return to normal operation.
Route Alpha 250
Automatic Tube Inventory
This function allows you to automatically dispense (i.e. float down) all excess coins from each of the tubes. Change coins continue to be routed to the tubes rather than the cashbox when the preset float level has been reached.
1 Press the mode key. 2 Press key A followed by key C.
All coins above the preset float level will automatically dispense from the tubes, and will stop when the pre-programmed float level has been reached.
©, MEI., 1997. 15
CashFlow 560 changegiver Product Maintenance Handbook
Resetting the Tube Counts
You can force the tube counts to be set to their pre-programmed float levels. This should be done if the coin storage cassette has been manually filled to the preset float levels and then fitted to the changer.
To avoid inadvertent resetting of the tube counts this function can only be enabled if the changegiver is in the float mode.
1 Press the mode key. 2 Press key A followed by key B. The tube counts are now
reset to their pre-programmed float levels and the changegiver exits the float mode.
Under no circumstances should the mode key and the A and B keys be pressed if the low level sensor is uncovered.
Note: If the changegiver is not in the float mode before pressing the reset key then the function will be ignored and the keypad will revert to its normal mode.
Cancelling Credit
If you have been testing or resetting the changer outside of a shifted mode you may accumulate credit in real money terms. To cancel any credit, press the mode key once followed by the A key twice.
Key Pad Function Summary
= Mode key
Dispensing Coins Setting Prices Floating Tubes Re-Setting Tube Counts Automatic Tube Inventory
Resetting Dispenser Arms Cancelling Credit
16 ©, MEI., 1997.
ABCD
or or or
C
+
A
+ +
+
A A C
B
+ +
+
AA
++
CashFlow 560 changegiver Product Maintenance Handbook
VIA MEI ROUTE ALPHA 250 TERMINAL
With a MEI Route Alpha 250 terminal you can re-configure any of the functions available for a particular product. The terminal is connected to the acceptor via a six way connector which plugs into the front of the acceptor.
The terminal is used to check or change certain data which affects the way the changegiver operates. The data is held in addresses. Each address has a unique number which identifies the feature you wish to read or change e.g. if you want to change from single vend to multi vend then you need to go to address number 226 and put in a 1 (single vend is a 0).
The following pages will explain how to access and change the data in certain addresses. At the end of this section there is a list of addresses and the relevant values. Particular reference should be made to the symbols in this section which indicate the applications (i.e. electromechanical, Executive, BDV and MDB) for which each address is appropriate.
©, MEI., 1997. 17
CashFlow 560 changegiver Product Maintenance Handbook
KEY FUNCTIONS
ENTER
LEFT
Reset Key: used to reset all modes and to initialise any settings that
you have changed. If the reset key is pressed while an address is being updated then the address may not be updated. The reset key must be pressed to store the changes that you have made.
Up Key: used to increase the value displayed on the screen. Down Key: used to decrease the value displayed on the screen. Left Key: used to scroll the display to the left when a large number
is being accessed that cannot be fully displayed on the screen. Right Key: used to scroll the display to the right when a large
number is being accessed that cannot be fully displayed on the screen.
Enter Key: used to change between the address and data displays. Other Facilities of the Terminal
The terminal has several features to speed up its use. This includes the ability to scan at a higher speed with the keys auto repeating, to automatically roll over from its highest to lowest address and to inform the operator should a communication error occur. Should you need to know which version numbers of the software is used in the changegiver the UP key is pressed while the terminal is in reset mode. The terminal will firstly display the acceptor HI address, if the UP key is pressed again the acceptor software version number will be displayed. Pressing the UP key again will display the acceptor eeprom number and if pressed again the acceptor configuration code. Pressing the RIGHT key will display the changegivers software number To return to normal operation press the RESET key.
RESET
UP
RIGHT
DOWN
DISPLAY
2
node
18 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Auto Repeating Keys
If either the UP or DOWN keys are kept pressed they automatically repeat. The repeat speed of the key increases the longer the key is held down.
Double Click Hotkeying
If a key is doubled clicked (pressed twice in quick succession) then this causes the address number to increment by a larger amount. e.g. if the user starts at address number 1 then double clicks the UP key, the address will jump to 40, double click again the address will jump to address 100 etc. This is useful as the addresses used for the changegiver start at address 200. You can also double click the DOWN key to decrement by larger amounts.
USING THE TERMINAL
As soon as the terminal is connected to a changegiver it powers up and interrogates the product.
The terminal display will clear and briefly show a message that indicates the version of software in the terminal. A display of [0 1.0] means software with a version number of 1.0 is fitted in the terminal.
Power up message Software version = 1.0
After a few seconds the display will show the number [1.] or [1.-]. Not all configuration items are applicable to every product but all the address values are shown on the display. If the value for the address is applicable to the product a dash will be present at the far right position on the display. The value can then be accessed and changed if required.
No dash displayed Address is not accessible for this product
Dash is displayed Address is therefore accessible
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CashFlow 560 changegiver Product Maintenance Handbook
The basic operation to alter the information held in an address is:
1 Connect the terminal to the CashFlow 2 Wait for the terminal to power up correctly. 3 Select the address by using the UP and DOWN keys. 4 Examine the data by pressing the ENTER key. 5 Alter the data value by pressing the UP or DOWN keys
until the new value has been reached. 6 Press the ENTER key to return to displaying addresses. 7 Press the RESET key to initialise the new value.
When the terminal is displaying values stored at addresses, no decimal point will be displayed.
If an error occurs with the communication between the terminal and the changegiver the display will show an error message of four half height zeroes.
This message will stay on the display. Pressing the RESET key may clear the fault. The display will then revert to showing the current address. If the error occurred while updating an address then the value of that address should be checked as it may not have been updated correctly. If, after pressing the RESET key, the fault remains the error message will stay and you need to return the terminal for repair.
As the screen is capable of only displaying four digits at any one time the number displayed on the screen can be scrolled if it is greater than 9999 by using the LEFT and RIGHT keys. The left or rightmost digit will flash indicating an extra digit can be examined by use of the scrolling keys e.g. Value is 12345
press RIGHT key
product.
Error message
flashing
20 ©, MEI., 1997.
press LEFT key
flashing
CashFlow 560 changegiver Product Maintenance Handbook
VISUAL AUDIT
033330564
157847001 R1
Function Expansion Module
Visual Audit can be obtained, from the electro-mechanical and Executive products only, when an audit function expansion module (FEM) is installed as an accessory on to the Control PCB.
Data can be viewed with the use of a Route Alpha 250 terminal and the process for using this method follows below. Data is also available via a MEI through an interface loom from the changegiver, through a DEX/ UCS jack-plug connected to a MEI red optical interrogation point in the side of the machine, also using the MEQ terminal.
®
hand-held printer which can be accessed
®
MEQ terminal, or from an infra-
®
Hand-Held Printer
MEI
MEI® MEQ Terminal
Visual Audit Interrogation
The Route Alpha 250 terminal display may not be able to show all details for each address. In order to ensure that all data has been read two quite separate addresses must be interrogated, one consisting of the least significant (ls) digits, and the other the most significant (ms) digits of the data.
To convert these two readings to a single audit value the (ms) value shown must be multiplied by 65536 and the (ls) figure added to the result.
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CashFlow 560 changegiver Product Maintenance Handbook
The following process should be followed to use the Route Alpha 250 terminal for retrieval of data:
Firstly select the required address using the Up and
DOWN keys.
Press ENTER to display the contents of the address. If
the value exceeds four digits the LEFT and RIGHT
keys are used to scroll the display left or right.
EXAMPLE. (To read the Cash In Tubes value)
Select address 900
Press ENTER to display the (ls) value, (e.g 54919)
Press ENTER to return to address mode
Press UP to select address 901
Press ENTER to display the (ms) value, (e.g. 18)
Multiply (ms) value by 65536 (18 x 65536 = 1179648)
and add (ls) value. (1179648 + 54919 = 1234567)
NOTES All values are displayed on the terminal with no decimal point.
In order to reset the interim values address 999 must be used, ensuring that it is set to 9.
All values displayed will be in the range of 0 - 65535.
The relevant addresses for the Route Aplha 250 terminal in the following list are 900-999.
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CashFlow 560 changegiver Product Maintenance Handbook
Route Alpha 250 Address Applications
The symbols below appear on the following pages together with most of the following Route Alpha 250 address numbers. They can be used as an aid to indicate which variety of product that each address is used with.
Where no symbol is used this address applies to 4 price electro­mechanical products only.
= Address used with 4 price and Executive only
= Address used with 4 price, Executive and BDV only
= Address used with 4 price, Executive, BDV and MDB
= Address used with 4 price and BDV only
= Address used with Executive and BDV only
= Address used with BDV only
= Address used with MDB only
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CashFlow 560 changegiver Product Maintenance Handbook
Addresses and Values
The table below shows you the address of each item that can be re­configured and their possible values.
Address
21 - 32
200
201-204
205-225
226
227
228
229
230
Parameter
Coin types 1 - 12 0-2
Maximum credit 0-65,535
Prices 1 - 4 0-65,535 value of prices 1 - 4 Prices 5 - 25
(When audit FEM tted only)
Single/Multivend 0 -1
Escrow return inhibit 0 -1
Reset mode (Electromech only)
Coin inhibit, coins 1-4 for multiple coin
inhibit,add together e.g. 1 + 8 = 9 so coins 1 & 4 are inhibited
Coin inhibit, coins 5-8 0 -15
Range
0 = coin 1 = value token 2 = vend token
maximum credit 4 price, maximum change BDV
0-65,535 value of prices 5 - 25
0 = single vend 1 = multivend
0 = escrow allowed 1 = escrow inhibited
0 = blocker reset 1 = delayed blocker reset (30ms)
0 - 4
0 -15
2 = delayed blocker reset (200ms) 3 = blocker hold reset 4 = after escrow accept signal
0 = no coins inhibited 1 = inhibit coin 1 2 = inhibit coin 2 4 = inhibit coin 3 8 = inhibit coin 4
0 = no coins inhibited 1 = inhibit coin 5 2 = inhibit coin 6 4 = inhibit coin 7 8 = inhibit coin 8
Meaning
24 ©, MEI., 1997.
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