Safety precautions for installing and relocating the unit ......................................24
Tools for installation .............................................................................................25
Selection of installation location ..........................................................................
Requirements for electric connection ..................................................................26
25
Installation
Installation of indoor unit......................................................................................27
Check after installation ........................................................................................32
Test and operation
Test operation ......................................................................................................32
Attachment
Configuration of connection pipe.........................................................................33
If it needs to install, move or maintain the air conditioner, please contact dealer or local service
center to conduct it at first. Air conditioner must be installed, moved or maintained by appointed
unit. Otherwise, it may cause serious damage or personal injury or death.
Explanation of Symbols
Indicates a hazardous situation that, if not avoided, will
DANGER
WARNING
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
Installation & Operation Manual - VFH-B 9/12/18/24 Series
CAUTION
NOTICE
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
Indicates important but not hazard-related information,
used to indicate risk of property damage.
Indicates a hazard that would be assigned a signal word
WARNING or CAUTION.
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Precautions
WARNING
Operation and Maintenance
This appliance can be used by children age 8 years and
above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
Do not connect air conditioner to socket. Otherwise, it
may cause fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
.
If the supply cord is damaged, it must be replaced by
the service agent or similarly qualified persons in order
to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
After removing the filter, do not touch fins to avoid injury.
Do not use flame or hair dryer to dry the filter to avoid
deformation or fire hazard.
1
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Precautions
WARNING
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
Do not repair air conditioner by yourself. It may cause
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not extend fingers or objects into air inlet or air
outlet. It may cause personal injury or damage.
Do not block air outlet or air inlet. It may cause
malfunction.
Do not spill water on the remote controller, otherwise the
remote controller may be broken.
When below phenomenon occur, please turn off air
conditioner and disconnect power immediately, and then
contact the dealer or qualified professionals for service.
● Power cord is overheating or damaged.
● There’s abnormal sound during operation.
● Circuit break trips off frequently.
● Air conditioner gives off burning smell.
● Indoor unit is leaking.
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
Do not step on top panel of outdoor unit, or put heavy
objects on it's top surface. It may cause damage or
personal injury.
2
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Precautions
WARNING
Attachment
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Must follow the electric safety regulations when installing
this unit.
According to the local safety regulations, use qualified
power supply circuit and circuit breakers.
Do install circuit breakers. If not, it may cause malfunction.
An all-pole disconnection switch having a contact separation
of at least 3mm in all poles should be connected to fixed
wiring.
Include a circuit breaker with suitable capacity, please
note
and
the included table.
overload.
It can protect
the circuit-short
Air Conditioner should be properly grounded. Incorrect
grounding may cause electric shock.
Don't use undersized power cord.
Make sure the power supply matches the requirement of
air conditioner
. Please install proper power
supply cables
before using the air conditioner.
Properly connect the live wire, neutral wire and
grounding wire of power circuit.
Be sure to cut off the power supply before proceeding
with any work related to electricity and safety.
3
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Precautions
WARNING
Do not apply power before finishing installation.
If the supply cord is damaged, it must be replaced by
the service agent or similarly qualified persons in order
to avoid a hazard.
The temperature of refrigerant circuit will be high, please
keep all cable away from the copper pipe.
The appliance shall be installed in accordance with
national wiring regulations.
Installation must be performed in accordance with the
requirement of NEC and CEC by authorized personnel
only.
The air conditioner is a first class electric appliance. It
must be properly grounded with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The yellow-green wire in air conditioner is grounding
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The appliance must be positioned so that the disconnect switch is accessible.
All wires of indoor unit and outdoor unit should be
connected by a professional.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
4
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Precautions
WARNING
A circuit breaker must be installed in the line.
If you need to relocate the air conditioner to another
place, only qualified technicians can perform the work.
Otherwise, it may cause personal injury or damage.
Select a location which is out of reach for children
and far away from animals or plants. If it is
unavoidable, please add a fence for safety.
Working temperature range
Indoor side DB/WB(
Maximum cooling26.7/19.4(80/66.9)46.1/23.9(115/75)
Maximum heating26.7/-(80/-)23.9/18.3(75/64.9)
) Outdoor side DB/WB(
℃/°F
℃/°F
NOTICE:
● The operating temperature range (outdoor temperature) for cooling only unit is
-18℃(-0.4°F) ~ 46.1℃(115°F); for heat pump unit is -20℃(-4°F) ~ 46.1℃(115°F)
)
5
Parts Name
Indoor Unit
cooling
indicator
power
indicator
Installation & Operation Manual - VFH-B 9/12/18/24 Series
air inlet
panel
filter
aux.button
horizontal louver
receiver
window
display
air outlet
heating
indicator
temp.
indicator
drying
indicator
remote controller
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.
6
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Buttons on remote controller
2
4
3
1
2
5
4
11
8
9
10
13
14
ON/OFF button
1
2
FAN button
3
MODE button
4
+/- button
5
TURBO button
6
3
12
1
16
15
6
7
7
8
9
10
button
button
CLOCK button
TIMER ON/
TIMER OFF button
TEMP button
/
I FEEL button
LIGHT button
X-FAN button
QUIET button
SLEEP button
(before opening cover
ON/OFF button
1
2
FAN button
3
MODE button
4
+/- button
(after opening cover
11
12
13
14
15
16
Introduction for icons on display screen
I feel
Quiet
Operation mode
Auto mode
Cool mode
Dry mode
Fan mode
Heat mode
Clock
Sleep mode
Light
Temp. display type
: Set temp.
: Outdoor ambient temp.
: Indoor ambient temp.
Set fan speed
Turbo mode
Send signal
Healthy mode
Scavenging functions
8℃(46 ) heating function
℉
Set temperature
This is a general remote controller. Some
models have this function while some do
not. Please refer to the actual models.
X-FAN function
Set time
TIMER ON /TIMER OFF
Child lock
Up & down swing
Left & right swing
button
7
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Introduction for buttons on remote controller
Note:
● After applying power, the air conditioner will emit a sound.Operation
indicator " " is ON (red indicator). After that, you can operate the air conditioner
by using remote controller.
●
Under on status, pressing the button on the remote controller, the signal icon " "
on the display of remote controller will blink once and the air conditioner will give
out a sound, which means the signal has been sent to the air conditioner.
●
Under off status, set temperature and clock icon will be displayed on the display
of remote controller (If timer on, timer off and light functions are set, the corre-
sponding icons will be displayed on the display of remote controller at the same
time); Under on status, the display will show the corresponding set function icons.
ON/OFF button
1
Press this button, the unit will be turned on, press it once more, the unit will be
turn-ed off. Sleep function will be canceled, while unit off.
FAN button
2
Press this button, Auto, Low, Medium-low, Medium, Medium-high, High speed can
be selected. After powered on, Auto fan speed is default. Under DRY mode, Low
fan speed only can be chosen.
ATUO
Medium-low fanMedium-high fan
MODE button
3
Press this button, Auto, Cool, Dry, Fan, Heat mode can be selected. Auto mode is
default when powered on. Under Auto mode, the temperature will not be displayed; Under Heat mode, the initial value is 28℃(82℉); Under other modes, the
initial value is 25℃( 77 ℉).
+/- button
4
Presetting temperature can be increased. Press this button, the temperature can be
adjusted up, continuously press this button and hold for two seconds, the setting will
quickly change, release this button and send the order that the ℃(℉) signal
displayed all the time. The temperature adjustment is unavailable under the
mode. Temperature range
Medium fanLow fanHigh fan
AUTOCOOLDRYFANHEAT
16-30℃; 61-86℉.
Note: Only Low fan speed
under Dry mode.
will be
Auto
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Installation & Operation Manual - VFH-B 9/12/18/24 Series
Introduction for buttons on remote controller
Preset temperature can be decreased. Press this button, the temperature can be
set up, press this button and hold for two seconds, the relative contents will
quickly change. Releasing this button sends the order that the ℃
be displayed all the time. Temperature adjustment is unavailable
mode.
TURBO button
5
Under Cool or Heat mode, pressing this button will turn on or turn off the Turbo
function.
signal will be automatically cancelled if changing the mode or fan speed.
After the Turbo function is turned on, the signal for Turbo will display. The
(℉) signal will
under the Auto
6
Press this button to set left & right swing angle cycling as below:
7
Press this button to set swing angle, as below:
This remote controller is universal. If it receives threes kinds of following status, the
swing angle will remain original.
If guide louver is stopped when it is swinging up and down, it will remain in its
present position.
8
Press this button, the clock can be set up, signal blink and display. Within 5 seconds,
the value can be adjusted by pressing + or - button, if continuously press this button for 2
seconds above, the value will change 10 minutes every .5 seconds 1.
press the Clock button or Confirm button, signal will be constantly
denotes the setting achieved. After powered on, 12:00 is defaulted to
signal will display
button
OFF
button
OFF
indicates guide louver swings back and forth in the five positions, as shown in the figure.
CLOCK button
During blinking,
displayed and it
display and
the current time value, otherwise Timer value will be displayed.
TIMER ON/TIMER OFF button
9
Timer On setting: Sign al “ON” will blink and display, signal will conceal, the
numerical section will become the timer on setting status. Within 5 seconds, press
+ or - button to adjust the time value of numerical section. With every press of that
button, the value will be increased or decreased 1 minute. Press and hold + or -
9
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Introduction for buttons on remote controller
button, in 2 seconds it will change: During the initial 2.5 seconds, ten numbers
change in the one place of minute, then the one place is constant, ten numbers
change in the tens place of minute at 2.5 seconds speed
the Timer button, the timer setting sets. The Timer On has been set up, repress
the timer button, the Timer On will be canceled. Before setting the Timer, please
adjust the Clock to the current time.
Press this key to enter into TIMER OFF setup, the TIMER OFF icon will blink. The
method of setting is the same as for TIMER ON.
TEMP button
10
Press this button, you can see indoor set temperature, indoor ambient temperature
or outdoor ambient temperature on indoor unit’s display. The setting on remote controller is selected as below:
When selecting " " with remote controller or no display, temperature indicator on
indoor unit displays set temperature; When selecting " " with remote controller,
temperature indicator on indoor unit displays indoor ambient temperature; When
selecting " " with remote controller, temperature indicator on indoor unit displays
outdoor ambient temperature. 3s later it will return to the setting temperature or it
depends on the other received signal within 3s.
Attention: When displaying the outdoor ambient, the displaying range is 32-99℉
When it goes beyond the range, it keeps the threshold data (the smallest
and 0-60
—0 or 32℉ and the largest 99℉ or 60℃).
Warm tips: When operating buttons on the cover please make sure the cover is
℃.
℃
closed completely.
no display
. During 5s blink, press
/
11
Press this button to achieve the on and off of healthy and scavenging functions in
operation status. Press this button once to start scavenging function; LCD
displays " ". Press the button again to start healthy and scavenging functions
simultaneously; LCD displays " " and " ". Press this button
stop healthy and scavenging functions simultaneously. Press the
fourth time to start healthy function; LCD display " ". Press this bu
repeat the operation above.
NOTE: This function is not available on all models.
I FEEL button
12
Press this button once, to turn on the I FEEL function, then the icon for "I FEEL"
will be displayed, after every press of other function button, every 200ms to send
FEEL once, after this function is started, the remote controller will send
temperature to the main unit in every 10 minutes. When repress this button, this
function will be
button
for the third time to
button for the
tton again to
turned off.
I
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Installation & Operation Manual - VFH-B 9/12/18/24 Series
Introduction for buttons on remote controller
LIGHT button
13
Press this button at unit On or Off status, Light On and Light Off can be set up.
After powered on, Light On is defaulted.
X-FAN button
14
Pressing X-FAN button in COOL or DRY mode, the icon is displayed and the
indoor fan will continue operation for 2 minutes in order to dry the indoor unit even
though you have turned off the unit. After energization, X-FAN OFF is defaulted.
X-FAN is not available in AUTO, FAN or HEAT mode.
QUIET button
15
Press this button, the Quiet status is under the Auto Quiet mode (display " "
and "Auto" signal) and Quiet mode (display " " signal) and Quiet OFF (there
is no signal of " " displayed), after powered on, the Quiet OFF is defaulted.
Under the Quiet mode (Display " " signal).
SLEEP button
16
Press this button to select Sleep 1 ( ), Sleep 2 ( ), Sleep 3 ( ) and cancel
the Sleep, circulate between these, after electrified, Sleep Cancel is de-faulted. Sleep
1 is Sleep mode 1, in Cool, Dehumidify modes: sleep status after run for
one hour, the main unit setting temperature will increase 1℃(1℉or 2℉) , 2 hours,
setting te
temperature;
will decrease 1℃(1℉or 2℉) , 2 hours, setting temperature will decrease 2℃, then the
unit will run at this setting temperature.
Sleep 2 is sleep mode 2, that air conditioner will run according to the presetting
a group of sleep temperature curve.
In Cool mode:
(1) When setting the initial temperature 16ºC-23ºC (61ºF-74ºF), after turning on Sleep
function, the temperature will be increased 1ºC (1ºF-2ºF) in every hour, after
3ºC (5ºF-6ºF) the temperature will be maintained, after 7 hours, the temperature
will be decreased 1ºC (1ºF-2ºF), after that the unit will continue running at this
temperature;
(2) When setting the initial temperature 24ºC-27ºC (75ºF-81ºF), after turning on Sleep
function, the temperature will be increased 1ºC (1ºF-2ºF) in every hour, after
2ºC (5ºF-6ºF) the temperature will be maintained, after 7 hours, the temperature
will be decreased 1ºC (1ºF-2ºF), after that the unit will continue running at this
temperature;
(3) When setting the initial temperature 28ºC-29ºC (82ºF-85ºF), after turning on Sleep
function, the temperature will be increased 1ºC (1ºF-2ºF) in every hour, after
1ºC (1ºF-1ºF) the temperature will be maintained, after 7 hours, the temperature
will be decreased 1ºC (1ºF-2ºF), after that the unit will continue running at this
temperature;
mperature increased 2℃
In Heat mode:
sleep status after run for one hour, the setting temperature
(3℉or 4℉)
, the unit will run at this setting
11
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Introduction for buttons on remote controller
(4) When setting the initial temperature 30℃(86℉) , at this temperature setting,
after 7hours, the temperature will be decreased 1℃(1℉o r 2℉) , after that the
unit will continue running under this temperature;
In Heat mode:
(1) Under the initial presetting temperature 16℃( 61℉) , it will run at this setting
temperature.
(2) Under the initial presetting temperature17℃- 20℃( 62℉- 68℉) , after
Sleep function starts, the temperature will decrease 1℃( 1℉o r 2℉) in every
hour, after 1℃( 1℉o r 2℉) decreased, this temperature will be maintained.
(3) Under the initial presetting temperature 21℃- 27℃( 69℉- 81℉) , after
Sleep function starts, the temperature will decrease 1℃( 1℉o r 2℉) every
hour, after 2℃ (3℉o r 4℉) decreased, this temperature will be maintained.
(4) Under the initial presetting temperature 28℃- 30℃( 82℉- 86℉) , after
Sleep function starts the temperature will decrease 1℃( 1℉o r 2℉) in every
hour, after 3℃ (5℉o r 6℉) decreased, this temperature will be maintained.
Sleep 3 - the sleep curve setting under Sleep mode by DIY:
(1) Under Sleep 3 mode, press and hold "Turbo" button, remote controller en
into user set sleep setting status, the time of remote controller will display
"1hour", the setting temperature "88" will display the corresponding
temperature of last sleep curve setting and blink (The first entry will display
according to the initial curve setting from factory);
(2) Adjust "+" and "-" button, will change the corresponding setting temperature,
after adjusting, press "Turbo" button for confirmation;
(3)
Initial time setting is 1 hour. Timer can be advanced in 1 hour increments. "88"
screen will flash corresponding temperature.
(4)
Repeat the above step (2)~(3) operation, until 8 hour temperature setting finished
and
sleep curve settings finished. At this time, the remote controller will resume
the original timer display; temperature display will resume to original setting
temperature.
Sleep3 - the sleep curve setting under Sleep mode can be viewed: The user can access using sleep curve setting method to view the preset sleepcurve, enter
into user individual sleep setting status, but do not change the temperature, press
"Turbo" button for confirmation.
Note: In the above presetting or inquiry procedure, if continuously within10s, there
is no button pressed, the sleep curve setting status will be automatically
stopped and resume the original display. In the presetting or inquiry procedure, press "ON/OFF" button, "Mode" button, "Timer" button or "Sleep"
button, the sleep curve setting or inquiry status will stop similarly.
ters
12
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Special functions
X-FAN function
This function indicates that moisture on evaporator of indoor unit will be blown dry
after
the unit is stopped to avoid mold.
1. Having set X-FAN function on: After turning off the unit by pressing ON/OFF button
indoor fan will continue running for about 2 min. at low speed. In this period, press
X-FAN button to stop indoor fan directly.
2. Having set X-FAN function off: After turning off the unit by pressing ON/OFF button,
the complete unit will be off.
AUTO RUN
When AUTO RUN mode is selected, the setting temperature will not be displayed on
the LCD, the unit will maintain the room temp. automatically to select the
running mode to make the space comfortable.
suitable
Turbo function
Using this setting, the unit will run at super-high fan speed to cool or heat quickly so
that the ambient temp. approaches the preset temp. as soon as possible.
Lock
Press + and - buttons simultaneously to lock or unlock the keyboard. If the remote controller is locked, the icon will be displayed on it, in which case, press any button,
the icon will flash three times. If the keyboard is unlocked, the icon will disappear.
Swing up and down
1. Press swing up and down button continuously more than 2s, the main unit will swing
back and forth from up to down. Release the button, the unit will stop swing and
remain in present position.
2.
Under swing up and down mode, when the status is switched from off to , press
this button again 2s later, status will switch to off status directly; press this button
again within 2s, the change of swing status will also depend on the circulation sequence stated above.
Swing left and right
1. Press swing left and right button continuously more than 2s, the main unit will swing
back and forth from left to right. Release the button, the unit will stop swing
present position of guide louver will be maintained.
2.
Under swing left and right mode, when the status is switched from off to , press
this button again 2s later, status will switch to off; press this button
the change of swing status will also depend on the circulation sequence stated
above.
again within 2s,
and
13
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Special functions
Switching between Fahrenheit and Centigrade
With unit off, press MODE and - buttons simultaneously to switch ℃ and ℉.
Combination of "TEMP" and "CLOCK" buttons:
About Energy - saving Function
Press “TEMP” and “CLOCK” simultaneously in COOL mode to start energy-saving
function. Screen on the remote controller displays “SE”. Repeat to stop this function.
Combination of "TEMP" and "CLOCK"
℃
buttons: 8
( 46℉) Heating Function
Press “TEMP” and “CLOCK” simultaneously in HEAT mode to start 8℃
. Screen on the remote controller displays “ ” and a selected temperature of “8℃”.
ction
(46℉ if Fahrenheit is adopted). Repeat the operation to quit the function.
Heating Fun-
46℉
Auto Quiet function
When quiet function is selected:
1. Under cooling mode: indoor fan operates at "4". 10 minutes later or whenindoor
ambient temperature≤28℃( 82℉) , indoor fan will operate at "2" orquiet mode
according to the comparison between indoor ambient temperature and set temperature.
2. Under heating mode: indoor fan operates at "3" or quiet mode according to the
comparison between indoor ambient temperature and set temperature.
3. Under dry, fan mode: indoor fan operates at quiet mode.
4. Under auto mode: the indoor fan operates at the auto quiet mode according to actual
cooling, heating or fan mode.
Sleep function
Under the Fan and Auto mode, the Sleep function cannot be set up, under Dehumidify
mode, only Sleep 1 can be selected. Select and enter into any kind of Sleep mode, the
Quiet function will operate, different Quiet status can be set or turned off.
14
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Operation guide
General operation
1. After powering on, press ON/OFF button, the unit will start
to run. (Note: When it is powered on, the guide louver of
main unit will close automatically.)
3. Press + or - button, to set the desired temperature (It is
1
unnecessary to set the temp. at AUTO mode.)
4. Press FAN button, set fan speed, select AUTO FAN, LOW,
MEDIUM-LOW, MEDIUM, MEDIUM-HIGH and HIGH.
5. Press and button, to select the swing.
Optional operation
4
1. Press SLEEP button, to set sleep.
2. Press TIMER ON and TIMER OFF buttonto set the
scheduled timer on or timer off.
3.
Press LIGHT button to control the on and off of the
3
displaying part of the unit (This function may be not
available for some units).
4. Pressing TURBO button will initiate the ON and OFF
TURBO function.
Replacement of batteries in remote controller
5
2
1
Press the back side of remote controller marked
1.
reinstall
battery
the cover of battery box along the arrow direction.
2.
Replace two 7# (AAA 1.5V) dry batteries, and make
remove
sure the position of "+" pole and "-" pole are correct.
3. Reinstall the cover of battery box.
Cover of battery box
Note:
● During operation, point the remote control signal sender at the receiving
window on indoor unit.
● The distance between signal sender and receiving window should be no
more than 25 ft., and there should be no obstacles between them.
● Signal may be interfered easily by a fluorescent lamp or wireless telephone;
remote controller should be close to indoor unit during operation.
● Replace new batteries of the same model when replacement is required.
● When you don’t use remote controller for a long time, please take out the
batteries.
● If the display on remote controller is fuzzy or there’s no display, please
replace batteries.
15
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Emergency operation
If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the air conditioner. Details are below:
air conditioner. When the air conditioner is turned on, it will operate under
auto mode.
panel
aux. button
WARNING:Use insulated object
to press the auto button
Clean and Maintenance
WARNING
■ Turn off the air conditioner and disconnect the power before cleaning the air
conditioner to avoid electric shock.
■ Do not wash the air conditioner with water to avoid electric shock.
■ Do not use volatile liquid to clean the air conditioner.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.
NOTICE:
● Do not remove the panel when cleaning.
16
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Clean and Maintenance
Open panel
1
Pull out the panel to
● Use dust catcher or water to
3
2
Remove the filter as
indicated.
WARNING
the water (below 45
to clean it, and then put it in
a shady and cool place to dry.
4
panel cover tightly.
℃
(113℉)
)
• The lter should be cleaned every three months. If there is dust in the operating
environment, cleaning frequency should be increased.
• After removing the lter, do not tough ns to avoid injury.
Do not use ame or hair dryer to dry the lter to avoid deformation or re hazard.
17
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Cleaning and
Maintenance
NOTICE: Checking before use-season
1. Check whether air inlets and air outlets are blocked.
2. Check whether circuit breaker is in good condition.
3. Check whether lter is clean.
4. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
5. Check whether drainage pipe is damaged.
NOTICE: Checking after use-season
1. Disconnect power supply.
2. Clean lter and indoor unit’s panel.
3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
Notice for recovery
1. Many packing materials are recyclable materials.
Please dispose of them in appropriate manner.
2. If you want to dispose of the air conditioner, please contact local dealer
or consultant service center for the correct disposal method.
18
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Malfunction analysis
General phenomenon analysis
Please check below items before asking for maintenance. If the malfunction still
can’t be eliminated, please contact local dealer or qualied professionals.
PhenomenonCheck itemsSolution
Indoor unit
can’t receive
remote
controller’s
signal or
remote
controller
has no
action.
● Voltage interference/static
unstable voltage.
● Is remote controller within
the signal receiving range?
● Are there obstacles?
● Is the remote controller
pointing at the receiving
window?
● Is sensitivity of remote contro ller low; fuzzy display and no
display?
● No display when operating
remote controller?
● Fluorescent lamp in room?
● Disconnect power and
reconnect after 3 minutes.
● Signal receiving range is 25
ft.
● Remove obstacles.
●
Select proper angle and point
the remote controller at the re-
ceiving window on indoor unit.
● Check the batteries. If the
power of batteries is too low,
please replace them.
● Check whether remote cont-
roller appears to be damaged.
If yes, replace it.
● Take the remote controller
close to indoor unit.
● Turn off the uoresent lamp
and then try again.
● Is air inlet or air outlet of
indoor unit blocked?
No air
emitted
from
indoor
unit
● Under heating mode, has
indoor temperature reached
set temperature?
● Heating mode is just turned on
now?
● Eliminate obstacles.
● After reaching set temper-
ature, indoor unit will stop bl-
owing out air.
● In order to prevent blowing
out cold air, indoor unit will be
started after delaying for sev eral minutes, which is a nor mal phenomenon.
19
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Malfunction analysis
PhenomenonCheck itemsSolution
Air conditioner can’t
operate
Mist is emitted from
indoor unit’s
air outlet
Set temperature can’t
be adjusted
● Power failure?
●Is disconnect switch off?
● Circuit breaker off or
fuse is burnt out?
● Wiring has malfunction?
● Wait until power recovery.
● Turn on switch.
● Ask professional to replace
breaker or reset or fuse.
● Ask professional to replace
or repair.
● Unit has restarted immediately
after stopping operation?
● Wait for 3min, and then turn
on the unit again.
● Is the function setting for
remote controller correct?● Reset the function.
● If indoor air is cooled rapidly,
●Is indoor temperature and
humidity high.
After a while, indoor humidity
will decrease and mist will
disappear.
● Temperature can’t be adju-
● Is unit operating under auto
mode?
sted under auto mode.
Please switch the operation
mode if you need to adjust
temperature.
● Your required temperature
exceeds the set temperature
range?
● Set temperature range:
16℃~30
(61℉-86℉)
℃
.
● Voltage is too low?
Cooling
● Filter is dirty?● Clean the lter.
(heating)
effect is
not good.
● Set temperature is in proper
range?
● Door and window are open?● Close door and window.
● Wait until the voltage
resumes normal.
● Adjust temperature to proper
range.
20
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Malfunction analysis
PhenomenonCheck itemsSolution
Odours are
emitted
Air conditioner
operates
abnormally
Outdoor
unit has
vapor
“Water
noise
Cracking
noise
● Is there an odor source, such
as furniture, cigarette, etc.
● Is there interference, such as
thunder, wireless devices,
etc.
● Is heating mode turned on?
● Was air conditioner justturned on or off?
● Air conditioner has just beenturned on orturned off.
● Eliminate the odor source.
● Disconnect power, connect
power, and then turn the
unit on again.
● During defrosting under he-
ating mode, it may generate
vapor, which is a normal
phenomenon.
● The noise is the sound of
the unit, which is a normal
phenomenon.
● This is the sound of friction
caused by expansion and/or
contraction of panels or
other parts due to the
change in temperature.
21
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Malfunction analysis
Error Code
● When air conditioner status is abnormal, temperature indicator on indoor unit will
ation of error code.
Indoor
display
Error code
Error code
Heating indicator
ON 10s OFF 0.5s
F1
F2
C5
H6
E5
Note: If there are other error codes, please contact qualified professionals for service.
Means defrosting status. Normal phenomenon.
Please contact qualified professionals for service.
Please contact qualified professionals for service.
Please contact qualified professionals for service.
It may be eliminated by restarting the unit. If not, please
contact qualified professionals for service.
It may be eliminated by restarting the unit. If not, please
Troubleshooting
Above indicator diagram is only
for reference. Please refer to
your product for the actual
indicator and position.
WARNING
■ When below phenomenon occurs, please turn off air conditioner and
disconnect power immediately, then contact the dealer or qualified
professionals for service.
● Power cord is overheating or damaged.
● There’s abnormal sound during operation.
● Circuit breaker trips off frequently.
● Air conditioner gives off burning smell.
● Indoor unit is leaking.
■ If the air conditioner operates under abnormal conditions, it may cause
22
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Installation dimension diagram
g
n
i
l
i
e
c
e
h
t
o
t
e
c
a
p
S
At least 6"
At least 6"
Space to the wall
Space to the wall
At least 6"
At least 10'
Space to the obstruction
At least 6-1/2'
23
Installation & Operation Manual - VFH-B 9/12/18/24 Series
wire terminals may cause electric shock or fire.
Safety precautions for installing and relocating the unit
To ensure safety, please be mindful of the following precautions.
Warning
When installing or relocating the unit, be sure to keep the refrigerant
circuit free from air or substances other than the specified refrigerant.
Any presence of air or other foreign substance in the refrigerant circuit will cause
system pressure rise or compressor rupture, resulting in injury.
When installing or moving this unit, do not charge refrigerant other than
that on the nameplate.
mechanical malfunction or even serious injury.
When refrigerant needs to be recovered during relocating or repairing the
unit, be sure that the unit is running in cooling mode. Then, fully close the
valve at high pressure side (liquid valve).About 30-40 seconds later, fully
close the valve at low pressure side (gas valve), immediately stop the unit
and disconnect power. Please note that the time for refrigerant recovery
should not exceed 1 minute.
If refrigerant recovery takes too much time, air may be sucked in and cause
pressure rise or compressor rupture, resulting in injury.
During refrigerant recovery, make sure that liquid valve and gas valve are
fully closed and power is disconnected before detaching the connection pipe.
If compressor starts running when stop valve is open and connection pipe is not
yet connected, air will be sucked in and cause pressure rise or compressor
rupture, resulting in injury.
When installing the unit, make sure that connection pipe is securely
connected before the compressor starts running.
If compressor starts running when stop valve is open and connection pipe is not
yet connected, air will be sucked in and cause pressure rise or compressor
rupture, resulting in injury.
Otherwise, it may cause abnormal operation,
Do not install the unit in a place where there may be corrosive gas or
flammable gas.
If there is leaked gas around the unit, it may cause explosion and other
accidents.
Do not use extension cords for electrical connections. If the electric wire
is not long enough, please contact a local service center authorized
and ask for a proper electric wire.
Poor connections may lead to electric shock or fire.
Use the specified types of wires for electrical connections between the
indoor and outdoor units. Firmly clamp the wires so that their terminals
receive no external stresses.
Electric wires with insufficient capacity, wrong wire connections and insecure
24
Installation & Operation Manual - VFH-B 9/12/18/24 Series
● Please contact the local agent for installation.
● Use only properly sized power cord.
Selection of installation location
Basic requirement
Installing the unit in the following places may cause malfunction. If it is
un-avoidable, please consult the
local dealer:
1.Places with strong heat sources, or
vapors, flammable or explosive gas,
or volatile objects spread in the air.
2. Places with high-frequency devices
(such as welding machines, medical
equipment).
3.Near coastal areas.
4.
Locations with oil or fumes in the air.
5.Areas with sulfurous gas.
6.This appliance shall not be install-
ed in a laundry.
Outdoor unit
Indoor unit
1. There should be no obstruction near air
inlet and air outlet.
2. Select a location where the condensat-
ion water can be dispersed easily and
won't affect other people.
3. Select a location which is convenient to
connect the outdoor unit and near the
power source.
4. Select a location which is out of reach
for children.
Location should be able to withstand
5.
weight of indoor unit and not incr-
ease noise and vibration.
The appliance must be installed 6-1/2 ft.
6.
7. Don't install this indoor unit above any
electric appliance.
8. Please try your best to keep awayfrom
fluorescent lamps.
the
will not affect neighborhood.
2. The location should be well ventilated and dry, where theoutdoor unit won't
be exposed directly to sunlight or strong wind.
3. The location should be able to withstand the weight of outdoor unit.
4. Make sure that the installation follows the requirement of installation
dimension diagram.
5. Select a location which is out of reach for children and far away from animals
or plants. If it is unavoidable, please add fence for safety purpose.
25
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Requirements for electric connection
Safety precaution
1. Technician must follow the electric safety regulations when installing the unit.
circuit breaker.
3. Make sure the power supply matches the requirement of air conditioner.
Unstable power supply or incorrect wiring will cause malfunction. Please install
proper power supply cables before using the air conditioner.
4. Properly connect the live wire, neutral wire and grounding wire of power socket.
5. Be sure to cut off the power supply before proceeding with any work related to
electricity and safety.
6. Do not apply the power before finishing installation.
7. If the supply cord is damaged, it must be replaced by the
8. The temperature of refrigerant pipes will be high, please keep the
interconnection cable away from the copper tube.
9. The appliance shall be installed in accordance with national wiring regulations.
Grounding requirement
1. This air conditioner is a first class electric appliance. It must be properly
grounded with specialized grounding hardware by a professional. Please
make sure it is always grounded effectively, otherwise it may cause electric
shock.
2. The yellow-green wire in air conditioner is grounding wire, which should
never be used for other purposes.
3. The grounding resistance should comply with national electric safety
regulations.
4. The appliance must be positioned so that the disconnect switch is
accessible.
5. An all-pole disconnect switch having a contact separation of at least 3mm in
all poles should be connected in fixing wiring.
26
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Installation of indoor unit
Step one: choosing installation location
Step two: install wall-mounting frame
1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with
1.Hangthe wall-mountingframeon the wall; adjust it inhorizontalpositionwith the
the level meter and then pint ou the screw xing holes on the wall.
2. Drill the screw xing holes on the wall with impact drill (the specication of
drill heat should be the same as the plastic wall anchors) and then install
plastic wall anchors in the holes.
plastic in the holes.
3. Fix the wall-mounting frame on the wall with tapping screws (ST4.2X25TA)
3.Fix the wall-mounting frame on the wall with tapping screws (ST4.2X25TA) and
and then check that the frame is frimly installed by pulling the frame. If the
then check that the frame is firmly installed by pulling the frame. If the plastic wall
plastic wall anchor is loose, please drill another xing hole nearby.
anchor is loose, please drill another fixing hole nearby.
rm it with the client.
Step three: piping hole installation
1. Choose the position of piping hole according to the direction of outlet pipe. The
position of piping hole should be a little lower than the wall-mounted frame,
shown as below.
09、12K:
Space
to the
wall
above
6"
Right
Φ2"
Wall
Level meter
Wall
Space
to the
wall
above
6"
Right
Φ2-3/4"
Rear piping hole
18K:
Wall
Space
to the
wall
above
6"
Left
Φ2-3/4"
Rear piping hole
Mark in the middle of it
Wall
Space
to the
wall
above
6"
Left
Φ2"
Rear piping hole
Level meter
Mark in the middle of it
Wall
Space
to the
wall
above
6"
Right
Φ2-3/4"
Rear piping hole
Level meter
24K:
Wall
Space
to the
wall
above
6"
Left
Φ2-3/4"
Rear piping hole
Rear piping hole
Mark in the middle of it
2. Open a piping hole with the diameter of Φ2"/2-3/4" on the selected outlet pipe
position. In order to drain smoothly, slant the piping hole on the wall slightly
downward to the outdoor side with the gradient of 5-10°.
27
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Installation of indoor unit
Note:
● Pay attention to dust prevention and
take relevant safety measures when
opening the hole.
● The plastic expansion particles are
not provided and should be bought
locally.
Step four: outlet pipe
1. The pipe can be led out in the
direction of right, rear right, left or
rear left.
left
rear right
right
rear left
Indoor
5-10
outdoor
Φ2"
Φ2-3/4"
2.When selecting the piping
configuration from left orright, please cut off thecorresponding
outlet hole on the bottom of the
case.
left
right
cut off
the hole
1. Aim the pipe joint at the corresponding
bellmouth.
2. Pretightening the union nut by hand.
3. Adjust the torque force by referring to the following sheet. Place the open-end
wrench on the pipe joint and place the torque wrench on the union nut. Tighten
the union nut with torque wrench.
28
union nutpipe joint
pipe
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Installation of indoor unit
torque wrench
indoor pipe
open-end
wrench
union nut
pipe
Hex nut diameter Tightening torque (N.m)
4. Wrap the indoor pipe and joint of connection pipe with insulating pipe, and
then wrap it with tape.
Step six: install drain hose
1. Connect the drain hose to the outlet pipe of
indoor unit.
drain hose
2. Bind the joint with tape.
outlet pipe
tape
Φ 1/4"
Φ 3/8"
Φ 1/2"
Φ 5/8"
Φ 3/4"
15~20
30~40
45~55
60~65
70~75
insulating pipe
outlet
pipe
drain hose
Note:
● Add insulating pipe in the indoor
drain hose in order to prevent
condensation.
● The plastic wall anchors arenot
provided.
Step seven: connect wire of indoor unit
1. Open the panel, remove the screw
on the wiring cover and then take
down the cover.
panel
drain hose
insulating pipe
screw
wiring cover
29
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Installation of indoor unit
2. Make the power connection wire go
through the cable-cross hole at the back
of indoor unit and then pull it out from the
front side.
cable-cross
hole
3. Remove the wire clip; connect the powe
r
power connection
wire
connection wire to the wiring terminals
according to the color; tighten the screw
with wire clip.
N(1)23
N(1)
outdoor unit connection
3
2
4. Put wiring cover back and then tighten the screw.
5. Close the panel.
Notice before installation
1. How to install conduit (According to the direction as show.)
Screw
wire pipe
Fixed nut
Note:
• All wires of indoor unit and outdoor unit should be connected by a
professional.
• If the length of power connection wire is insucient, run all new wire. Avoid
splicing the wire.
• A disconnect switch with breaker or fuse must be installed in the line. The
disconnect breaker should be all-pole parting and the connect parting
distance should be more than 3mm.
30
Installation & Operation Manual - VFH-B 9/12/18/24 Series
drain hose
Installation of indoor unit
Step eight: bind up pipe
1. Bind up the connection pipe, power
connection pipe
band
cord and drain hose with supplied
band.
indoor unit
indoor and
outdoor power cord
gas
pipe
indoor power cord
3. Bind them evenly.
4. The liquid pipe and gas pipe should
band
liquid pipe
drain hose
be bound separately at the end.
Note:
● The power cord and control wire
can't be crossed or wound.
● The drain hose should be bound
at the bottom.
Step nine: hang the indoor unit
1. Put the bound pipes in the wall pipe and then make them pass through the wall
hole.
2. Hang the indoor unit on the wall-mounting frame.
3. Stuff the gap between pipes and wall hole with sealing gum.
4. Fix the wall pipe.
5. Check if the indoor unit is installed firmly and close to the wall.
indoor
outdoor
wall pipe
Note:
● Do not bend the drain hose too excessively in order to prevent blocking.
upper hook
sealing gum
lower hook of
wall-mounting frame
31
Check after installation
Items to be checkedPossible malfunction
Have you done the refrigerant leakage
test?
Installation & Operation Manual - VFH-B 9/12/18/24 Series
The unit may drop, shake or emit noise.
(heating) capacity, or unit damage.
It may cause condensation and water
dripping.
Does water drain well?
Does the voltage of power supply
match the voltage marked on the
nameplate?
Is electric wiring and pipeline installed
correctly?
Is the unit grounded securely?It may cause electric leakage.
Does the power cord follow the
specifications?
Is there any obstruction in the air inlet
and outlet?
The dust and debris caused during
installation are removed?
The gas valve and liquid valve of
connection pipe are open completely?
Have the inlet and outlet of piping
hole been filled?
It may cause condensation and water
dripping.
It may cause malfunction or damage
the parts.
It may cause malfunction or damage
parts.
It may cause malfunction or damage
parts.
(heating) capacity.
It may cause malfunction or damage
parts.
(heating) capacit
It may cause insufficient cooling
(heating) capacity or waster eletricity.
y.
Test operation
1. Preparation of test operation
● The client approves the air conditioner.
● Specify the important features of the air conditioner to the client.
2. Method of test operation
● Turn on the power, press ON/OFF button on the remote controller to start
operation.
● Press MODE button to select AUTO, COOL, DRY, FAN and HEAT to check
for normal operation.
● If the ambient temperature is lower than 16℃ , the air conditioner can’t start
cooling.
32
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Configuration of connection pipe
1. Standard length of connection pipe
● 16 ft., 25 ft.
2. Min. length of connection pipe is 10 ft.
3. Max. length of connection pipe indoor unit.
Cooling
capacity
9000Btu/h
12000Btu/h
18000Btu/h
Max length
of connection pipe
50 ft.
65 ft.
80 ft.
Cooling
capacity
24000Btu/h
Max length
of connection pipe
80 ft.
4. The additional refrigerant oil and refrigerant charging required after prolonging
connection pipe
● On piping over 35 ft.in length, you should add .17 oz. of refrigerant oil for each
additional 16 ft. of connection pipe.
● The calculation method of additional refrigerant charging amount (on the basis
of liquid pipe):
Additional refrigerant charging amount = length of liquid pipe over 33 ft.
× additional refrigerant charging amount foot
● Based on the length of standard pipe, add refrigerant according to the
requirement as shown in the table. The additional refrigerant charging amount
per ft. is different according to the diameter of liquid pipe. See the following
sheet.
33
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Conguration of connection pipe
Additional refrigerant charging amount for R410A.
Diameter of connection pipe
Liquid pipe(mm)
Φ1/4"
Φ3/8"
Φ1/2"
Φ5/8"
Outdoor unit throttle
Cooling and heating(02 ft.)
.21
.54
1.3
1.3
34
Installation & Operation Manual - VFH-B 9/12/18/24 Series
Congratulations on purchasing your new HVAC equipment. It’s been designed for long life and reliable service, and is backed by one of the strongest warranties in the industry. Your unit automatically qualifies for the warranty coverage listed below, providing you keep your proof of purchase (receipt) for the equipment and meet the warranty conditions.
LIMITED ONE (2) YEAR EXPRESS WARRANTY
MARS warrants all parts of the VFH Series Ductless Mini-Split to be free from defects in workmanship and materials for normal use and maintenance for two (2) years from the date of purchase by the original consumer for the original installation. This Express Limited Warranty applies only when the Ductless Mini-Split is installed as a complete matched system: outdoor unit and indoor unit, and only when the system is installed per MARS installation instructions and in accordance with all local, state and national codes for normal use.
LIMITED 3rd to 7th YEAR EXPRESS WARRANTY
The compressor only is warranted to be free from defects in workmanship and materials for normal use and maintenance for five (5) additional years, for a total of seven (7) years from the date of purchase by the original consumer for the original installation. This Express Limited Warranty applies only when the Ductless Mini-Split is installed as a complete matched system: outdoor unit and indoor unit, and only when the system is installed per MARS installation instructions and in accordance with all local, state and national codes for normal use.
EXCEPTIONS
The Limited Express Warranty does not cover normal maintenance—MARS recommends that regular inspection/maintenance be performed at least once a season and proof of maintenance be kept. Additionally, labor charges, transportation charges for replacement parts, replacement of refrigerant or filters, any other service calls/repairs are not covered by this Limited Warranty. It also does not cover any portion or component of the system that is not supplied by MARS, regardless of the cause of failure of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
• Unit must be operated according to MARS operating instructions included with the unit and cannot have been subjected to accident, alteration, improper repair, neglect or misuse, or an act of God (such as a flood)
• Installation was done by a trained, licensed or otherwise qualified HVAC
dealer/contractor
• Performance cannot be impaired by use of any product not authorized
by MARS, or by any adjustments or adaptations to components
• Serial numbers and/or rating plate have not been altered or removed
• Damage has not been a result of inadequate wiring or voltage
conditions, use during brown-out conditions, or circuit interruptions
• Air flow around any section of the unit has not been restricted
• Unit remains in the original installation
• Unit was not purchased over the internet
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original consumer. The consumer must retain a receipted bill of sale as proof of warranty period. Without this proof, the express warranty begins on the date of shipment from the factory.
Please visit www.marsdelivers.com
to register your new product
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of the defective part. If replacement parts are required within the period of this warranty, MARS replacement parts shall be used; any warranty on the replacement part(s) shall not affect the applicable original unit warranty. Ready access to the unit for service is the owner’s responsibility. Labor to diagnose and replace the defective part is not covered by this Limited Express Warranty. If for any reason the replacement part/product is no longer available during the warranty period, MARS shall have the right to allow a credit in the amount of the current suggested retail price of the part/product instead of providing repair or replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties. MARS makes no warranty of merchantability. We do not warrant that the unit is suitable for any particular purpose or can be used in buildings or rooms of any particular size or condition except as specifically provided in this document. There are no other warranties, express or implied, which extend beyond the description in this document.
2. All warranties implied by law are limited in duration to the seven-year term of the parts warranty. Your exclusive remedy is limited to the replacement of defective parts. We will not be liable for any
consequential or incidental damages caused by any defect in this unit.
3. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
4. No warranties are made for units sold outside the continental United States and Canada. Your distributor or final seller may provide a warranty on units sold outside these areas.
5. MARS will not be liable for damages if our performance regarding warranty resolution is delayed by events beyond our control including accident, alteration, abuse, war, government restrictions, strikes, fire, flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim, notify your installer promptly. If the installer does not remedy your claim, write to MARS, 1900 Wellworth Ave., Jackson MI 49203. Enclose a report of inspection by your installer or service person. Include model number, serial number, and date of purchase.
Owner responsibilities are set forth in the
instruction manual—read it carefully.
LIMITED EXPRESS WARRANTY
VFH_WARRANTY_4/2017
KEEP THIS INFORMATION AS A RECORD OF YOUR PURCHASE
Outdoor Unit: Model No. _______________ Serial No. _______________
Indoor Unit 1: Model No. _______________ Serial No. _______________
Indoor Unit 2: Model No. _______________ Serial No. _______________
Indoor Unit 3: Model No. _______________ Serial No. _______________
Indoor Unit 4: Model No. _______________ Serial No. _______________
Indoor Unit 5: Model No. _______________ Serial No. _______________