Markem Imaje 9020, 9030 User Manual

Book for service engineers

internal use only

Contents

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Contents

Notes:

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Contents

SAFETY 11

■ REMINDER 14

■ SUPPLEMENT FOR MARKEM-IMAJE TECHNICIANS 14

RESPONSIBILITY 14
HEALTH AND HYGIENE 14
FIRE PREVENTION 15
ENVIRONMENT 16
SYSTEM 16
HANDLING 16
SERVICING - TROUBLESHOOTING 16
CONSUMABLES 17
SAFETY EQUIPMENT FOR MARKEM-IMAJE TECHNICIANS 18
RULES OF CONDUCT FOR MARKEM-IMAJE TECHNICIANS WHEN VISITING CUSTOMERS 19
REMINDER OF THE MAIN SAFETY PICTOGRAMS 21

PRINTER DESCRIPTION 23

■ INTRODUCTION 25

■ CABINET 26

■ OPERATOR INTERFACE 29

■ PRINT-HEAD & UMBILICAL 31

■ ELECTRONIC COMPARTMENT 34

■ HYDRAULIC COMPARTMENT 36

■ INDUSTRIAL INTERFACE CONNECTION BOARD 37

■ GENERAL SPECIFICATION 41

■ ENERGY 43

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Contents

INSTALLATION 45

■ OOBCL 47

■ INSTALLATION OF TWO CELLS 48

■ STARTING THE PRINTER FOR THE FIRST TIME 50

■ OPERATOR INFORMATION 51

DAILY START-UP 51
SHUTTING OFF THE PRINTER FOR A PERIOD OF LESS THAN THREE WEEKS 52
SHUTTING OFF THE PRINTER FOR MORE THAN THREE WEEKS 52
HEAD OPERATIONS 53

AFTER SALES SERVICE POLICY 59

■ ACCESS MAINTENANCE AGREEMENT 61

■

STANDARD MAINTENANCE AGREEMENT 67

MAINTENANCE 75

■ PREVENTIVE AND PROACTIVE MAINTENANCE TABLE 77

■ THREE REASONS WHY 9020/30 PRINTERS REQUIRE MAINTENANCE 78

INK CIRCUIT 78
INK 78
INK/MACHINE PAIR 78

■ TO SUM UP 79

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Contents

TROUBLESHOOTING 81

ABBREVIATIONS TABLE USED IN THIS CHAPTER 83

■

■ TROUBLESHOOTING. 84

■ MAINTENANCE PROCEDURES 99

SOLENOID VALVE TEST. 99
RELEASING SOLENOID VALVE 0 100
PARTIAL DRAIN 101
FULL DRAIN 101
RINSING THE INK CIRCUIT IC60 101
AUTO-CALIBRATION. 102

■ LIST OF SPECIAL SPARE PARTS FOR MARKEM-IMAJE TECHNICIANS 104

■ LIST OF THE SPARE PARTS FOR CUSTOMERS WITH SPARE PARTS SHEETS AVAILABLE

IN THIS CHAPTER

■ SPARE PARTS SHEETS 106

REPLACING A MODULATION ASSEMBLY 107
REPLACING A RESONATOR 108
REPLACING THE 4 SOLENOID VALVE BLOCK 109
REPLACING THE RECOVERY UNIT 110
REPLACING A GUTTER 111
REPLACING THE RECOVERY SOLENOID VALVE 112
REPLACING THE PRINT MODULE 114
REPLACING THE INK CIRCUIT IC60 116
REPLACING THE EHT BLOCK 119
REPLACING THE INDUSTRIAL INTERFACE CARD 120
REPLACING THE CPU BOARD 121
REPLACING THE DISPLAY 123
REPLACING THE PSU BOARD 124
REPLACING THE ADP BOARD 125
REPLACING THE PIEZO BOARD 126
AIR INTAKE FILTER CARTRIDGE AND SEAL (ON AIR PRESSURISATION KIT). 129
REPLACING THE KEYBOARD 130

■ ADJUSTMENT SHEETS 131

BREAK-OFF POINT ADJUSTMENT 131
RECOVERY GUTTER ADJUSTMENT 133

. 105

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Contents

HYDRAULICS 135

■ SOLENOID VALVE HYDRAULIC CIRCUIT (PRINTER STOPPED) 137

■ NON RETURN VALVE HYDRAULIC CIRCUIT (PRINTER STOPPED) 138

■ DIAGRAM OF THE HYDRAULIC CIRCUIT (NORMAL OPERATION) 139

■ DIAGRAM OF THE HYDRAULIC CIRCUIT (JET STOPPED WITH MAKE UP) 140

■ INK CIRCUIT: PRINCIPLE OF OPERATION 141

■ PRINT HEAD 142

■ DIAGRAM OF RECOVERY GUTTER SOLENOID VALVE E. 143

■ RECOVERY GUTTER 143

■ PRINCIPLE OF TRANSFERS 145

■ INK FILTERS 147

■ MAKE UP FILTER 147

■ CALIBRATED RESTRICTORS 147

■ CONSTANT INK CONCENTRATION PRINCIPLE 148

■ JET SPEED CALCULATION AND ADJUSTMENT 149

JET SPEED CALCULATION 149
AUTOMATIC JET SPEED ADJUSTMENT 149

■ NEGATIVE PRESSURE MEASURING AND ADJUSTMENT 150

MEASURING OF THE NEGATIVE PRESSURE 150
ADJUSTMENT OF THE NEGATIVE PRESSURE 150

■ GUTTER SOLENOID VALVE RINSING 151

ELECTRONICS 155

■ 9020/9030 ELECTRONIC ARCHITECTURE 157

■ CPU CONNECTIONS 158

■ CONNECTORS ON CPU BOARD 159

■ CONNECTORS ON INDUSTRIAL INTERFACE BOARD 160

■ EXTERNAL CONNECTORS 161

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Contents

GENERAL INFORMATION 163

■ INK JET PRINTING 165

■ MATRIX PRINTING 165

■ DEVIATED CONTINUOUS INK JET 166

RESONATOR BLOCK 167
PIEZO-ELECTRIC RESONATOR 167
RECOVERY GUTTER 167
CHARGE ELECTRODE 167

■ ALGORITHMS 168

USING ALGORITHM ON 9020 AND 9030 PRINTERS 168
CALCULATION OF THE MAXIMUM SPEED OF AN ALGO: 169
USING RESTRICTION: 169
ALGORITHM TABLE 170
ALGOS CURVPRINT 171
CURVPRINT.SPEEDS TABLE 171

■ PRINTING, PRESSURE, SPEED 172

CONTROLLING THE QUALITY OF INK 172
INK UNDER PRESSURE 172

■ ATMOSPHERIC PRESSURE, ABSOLUTE PRESSURE, RELATIVE PRESSURE 173

ATMOSPHERIC PRESSURE 173
ABSOLUTE PRESSURE 173
RELATIVE PRESSURE 173
PRESSURE IN A LIQUID 174
RELATIONSHIP BETWEEN EJECTION SPEED AND PRESSURE 175
PHYSICAL LAW: 175
CALCULATING THE EJECTION SPEED 176
BERNOULLI'S THEOREM 176

■ FUNDAMENTAL UNITS 177

MASS 177
LENGTH 177
VOLUME 177
MASS, WEIGHT AND FORCE 177
PRESSURE 177

■ EXERCISE: 178

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Contents

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Safety

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Safety

Notes:

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Safety

Notes:

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Safety

■ Reminder

Please read all the safety instructions that appear in the manuals provided to customers.

■ Supplement for Markem-Imaje technicians

Responsibility

Markem-Imaje machines must not be modified by customers without the prior
permission of Markem-Imaje. They must be used in accordance with the
specifications in the operator's manual. Changes to non-Markem-Imaje machines
must be performed by customers.

Health and Hygiene

The safety data sheet (SDS) on the following pages is provided as an example
only.

Always read the SDS for consumables used by a customer carefully.

Ink-resistant gloves and safety glasses must be worn during filling and cleaning
operations. Technicians are strongly advised to wear a protective mask in the absence
of a specific ventilation system.

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Safety

The electronic circuit boards pose an electrocution hazard if touched.

Fire prevention

Follow the instructions on the safety data sheet (SDS) for each consumable used
to the letter.

Have a foam, CO2 or powder fire extinguisher placed in the immediate vicinity
of the printer (distance of 10 meters maximum).

Do not use spark-producing equipment (drills, grinders, welders, etc.) within a 5
meter radius around the printer.)

Do not place electrical equipment (bulbs, etc.) within a 1 meter radius around the
print head, particularly when performing maintenance and cleaning.

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Safety

Always keep away from open flame. Never smoke near the printer. Place a sign with the
words “NO SMOKING – FLAMMABLE INK” near the printer.

Containers of ink, additive and cleaning solution must be closed and stored in a ventilated
room or a fireproof cabinet.

Environment

Take the necessary precautions if the printer is used in an electrostatic environment.

NO SMOKING –

FLAMMABLE INK

System

The printer must be connected to a single-phase grounded outlet with the cord provided
with it. The standard wall outlet must be above the printer in an easy-to-access location.

Handling

If the printer contains consumables, move it vertically. Do not tip it over.

Drain the printer completely before moving it in a position other than vertical.

Servicing - troubleshooting

If a specific vapor exhaust system is not in use, wear the personal protective equipment
mentioned earlier (mask).

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Safety

Consumables

Consumables and the printer

The Markem-Imaje printer has been factory set for the ink type selected by the customer at
ordering.

We strongly advise against changing the ink type.

Using another type of ink, additive or cleaning product will severely damage the printer.

Markem-Imaje equipment is guaranteed only if used with Markem-Imaje consumables.

Use of consumables

Refer to the safety data sheets (SDS) for the ink before using a consumable.

Consumables must be used before the expiration date on the label. Beyond this date, they
are no longer 100% compliant with the original specifications for use.

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Safety

Safety equipment for Markem-Imaje technicians

Code Description

A20281 Safety boots Size 40 (7½ U.S.)
A20282 Safety boots Size 41 (8 U.S.)
A20283 Safety boots Size 42 (8½-9 U.S.)
A20284 Safety boots Size 43 (9½-10 U.S.)
A20285 Safety boots Size 44 (10½ U.S.)
A20286 Safety boots Size 45 (11-11½ U.S.)

A10937 Latex gloves - CE marked (× 20) Palm widths: 7-7.5 cm
A10936 Latex gloves - CE marked (× 20) Palm widths: 8-8.5 cm
A38559 Latex gloves Size XL

A12762 Markem-Imaje smock Size 2 (medium)
A12763 Markem-Imaje smock Size 3 (large)
A12765 Markem-Imaje smock Size 4 (X-large)
A16820 Markem-Imaje smock Size 5 (XX-large)

A18588 Respirator

A16089 Polypox liquid soap
A16091 Blick 1000 barrier cream
A16092 Actilis topical cream

A20853 Personal eyewash
A12158 Eyewash station

A20592 Ear plugs

A20387 Wide vision safety glasses

EN6771 Additive transport case

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Safety

Rules of conduct for Markem-Imaje technicians when visiting
customers

Safety

Technicians must comply with the safety rules in effect at the customer's site:

Prevention plan: Technicians must request and examine the customer's prevention plan
(where applicable) in advance or upon arriving at the customer's site.

- Traffic areas

- Authorization to use spark-producing tools

- Authorizations to perform work

- Necessary accreditation (chemical, electrical, etc.)

If the business being visited does not provide specific equipment, technicians must wear
Markem-Imaje personal protective clothing at least (see list).

System

Neither the printer nor the maintenance stand should be located in a traffic area. The
entire system must be easy to access. The print head must be at least 1 meter away from
all electrical devices, flames, etc.

The following safety equipment must be installed near the printer:

- Eyewash

- Safety glasses

- Appropriate gloves

- Protective mask

Make sure the head, conduit and printer do not vibrate.

The conduit should be free of wear caused by rubbing.

Check the antistatic system (antistatic brush and grounding braid) used where plastic film
is manufactured/converted, extrusion is performed, surfaces rub against each other, etc.

Markem-Imaje technicians are not permitted to modify the customer's electrical system.
The customer is responsible for providing compressed air, electricity and other utilities.

All sources of electric power should outside a 1 meter radius around the head of the
machine while it is running and during cleaning/maintenance.

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Safety

Block drafts within the vicinity of the print heads.

Check the condition of the machine power sources.

Check the machine and stands for proper grounding.

A suitable fire extinguisher should be located no more than 10 meters from the machine.

Work

Leave the area clean after completing maintenance.

Pick up all cloths and clean all traces of ink on the console.

Dispose of waste in the appropriate receptacles (check with customer).

With the customer, go over any problems that may arise on account of the system's
current configuration:

Training

Servicing

Changes

Installation

Maintenance tray accessibility and stability

Accessories

Etc.

Make sure the doors on the printer close correctly.

Follow up maintenance with a production check.

If the printer is to be moved, obtain the customer's permission first and use the
appropriate tools.

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Safety

Reminder of the main safety pictograms

TOXIC

OXIDIZER

XI - IRRITANT

CORROSIVE

XN - HARMFUL

FLAMMABLE F, F+,F++ EXPLOSIVE

DANGEROUS FOR

THE ENVIRONMENT

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Safety

Notes:

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Printer

Description

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Printer description

Notes:

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Printer description

■ Introduction

Two printer versions are available:

Markem-Imaje 9020

Markem-Imaje 9030

9020 is available in one configuration:

mono-head, single jet, G type, IP54.

9020 strong points:

Ergonomic interface operator

Ergonomic and easy management of the consumable cartridges

PCMCIA/Compact Flash for back up

Logo creation

Up to 4 lines

Up to 100 messages

Large choice of barcodes, including Datamatrix

9030 is available in several configurations:

mono-head, single or twin-jet, G or M type, IP54 or IP65.

9030 strong points:

Ergonomic interface operator

Ergonomic and easy management of the consumable cartridges

PCMCIA/Compact Flash for back up

Logo creation

Up to 8 lines with twin jet configuration

Up to 880 messages

Large choice of barcodes, including Datamatrix

Ethernet connection (option)

IP65 rating (option)

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Printer description

■ Cabinet

9020 and 9030 are composed of a cabinet and a print head linked by a 3 metre umbilical.

Front view Rear view

(with printer holder)

The cabinet must be hung vertically by the fixing points located on the rear side

A minimum stand off of 90mm is necessary at the back of the printer to allow the door on
the right side to be opened.

The cabinet is manufactured out of stainless steel (304L quality)

9020 meets the IP54 standards.

9030 meets the IP54 standards.

9030 meets the IP65 standards when the IP65 option is incorporated (it requires a
connection to plant air).

Two doors, one on each side of the control panel, allow access to the following areas:

On the right side (facing the printer), access to the hydraulic compartment (consumable
cartridges, ink circuit & PCMCIA slot).

On the left side, access to the electrical compartment (industrial interface, electronic
boards & pressurisation kit if present).

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Printer description

The cabinet is very compact, the dimensions are:

Height: 400 mm

Width: 367 mm

Depth: 239 mm

3

Volume 35 dm

Weight: is less than 20 kg (depending on options installed and cartridge status)

(35 litres)

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Printer description

The electrical connections (power supply, industrial inputs/outputs, V24…), pneumatic
connections (air pressurisation, vapours extraction…) and umbilical are located at the
bottom of the cabinet.

Important: The printer must run with the doors closed.

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Printer description

■ Operator Interface

The operator interface is user friendly thanks to

• A screen with icons for daily operations & consumable level indication

• Windows-type menu structure

• Help message to guide the operator through the different menu levels

• LED indicators which provide a quick indication of the printer status

• Large choice of operator languages

Operator Language

31 operator languages are available for the printer.

• English • Swedish • Hungarian • Japanese

• French • Danish • Czech • Chinese

• Italian • Norwegian • Polish • Korean

• Spanish • Finnish • Croatian • Thai

• Portuguese • German • Slovenian • Taiwanese

• Greek • Dutch • Russian • Vietnamese

• Hebrew • Arabic • Bulgarian • Indonesian

• Turkish • Iranian • Brazilian

Keyboard

There are 4 keyboards available to facilitate the edition of message with non–latin
alphabets.

• Latin • Cyrillic

• Arabic • Hebrew

A Chinese keyboard is not available. Chinese characters are inserted during message
creation/edition using the ‘Pin Yin’ method.

The Pin Yin method uses a Latin keyboard to type in the sound of the Chinese
pronunciation, in order to obtain a list of characters corresponding to this pronunciation.

From this list, the operator selects the character that he wants.

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Printer description

Edition is made by morpheme (or phoneme), that is to say the smallest linguistic segment
having an independent meaning, therefore being able to be represented by a Chinese
character.

Examples: beng, chan, li zao, etc.

This acquisition is incremental.
Examples:

B results in 20 ideographs beginning with the sound [b],

BE gives10 ideographs beginning with the sound [be],

BEN gives 5 ideographs beginning with the sound [ben].

There are some 410 morphemes by which one can enter the "PinYin engine", this
corresponds with about 6700 different Chinese characters.

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Printer description

■ Print-Head & Umbilical

The print head is available in 2 versions: 1 or 2 jets

The print head is available in 2 different nozzle sizes:

• 72 µ for G head (nominal resolution : 2.8 dots/mm)

• 50 µ for M head (nominal resolution : 4.5 dots/mm)

Reminder:

For 9030 IP65 printer, the print head is protected by a stainless steel head protection
accessory (except on bent umbilical).

Remark: This stainless steel head protection kit is available as an accessory for 9020.

Characteristics:

• 1 to 2 jets per head (unique on the market)

• Regulation of the jet speed

• One piece moulded head

• Unalterable head electrode alignment

• Head pressurization (the printer must be connected to the plant air) (option)

• Compound filled 3 meter umbilical

9020 is only available in single jet, G type

• Bent umbilical available in some configurations (refer to chapter 3 for more details)

• Maximum umbilical axial rotation on itself : 180° in static, 0° in dynamic (no dynamic

torsion)

• Minimum bend radius of the umbilical: 115 mm dynamic, 100 mm static

• Water and Mek proof umbilical

• Compressible value of the umbilical: 10 bars during 30 seconds.

• Automatic nozzle cleaning system.

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Printer description

Nozzle cleaning

During printer start-up & shutdown, make up solution is introduced into the modulation
body to clean the cavity.

During these 2 phases, the gutter electro valve is rinsed as well.

Important: .The head level must be set correctly in the Preparation menu.

The nozzle cleaning sequence is optimised according to the head
level parameter.

Umbilical configuration

The only umbilical length available is 3 metres

On the head end, the bent umbilical is available in several configurations.

Normal configuration Option A35440 Option A35441

Option A35439 Option A35437 Option A35438

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Printer description

On the cabinet side, the umbilical is available in 2 configurations:

Normal configuration Angled umbilical output configuration

Head dimension

Option: A35442

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Printer description

■ Electronic compartment

The electronic compartment is located on the left side of the printer.

The main electronic elements are:

• The mains filter (located in the bottom of the cabinet)

• The power supply board (located at the top of the cabinet)

• The CPU board (located just behind the operator keyboard)

• The EHT block (located just at the top of the air pressurisation kit)

• The industrial interface board (located under the EHT block)

Power supply board

CPU board

PCMCIA Flash or

Compact Flash card

with adaptator *

EHT Block

Mains Filter

Industrial interface connection board

* The PCMCIA slot is accessible from the right side of printer (Hydraulic compartment).

The location of the PCMCIA slot in the hydraulic compartment allows an operator (without
any electrical experience or qualifications) to use the PCMCIA or Compact Flash card.

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Printer description

CPU board

2 CPU boards are available.

• One version for 9020

Single jet only and less input/output functionality for the industrial interface board.

• One version for 9030

The same 9030 CPU board will drive single and twin jets, G or M 9030 printers.

The CPU and printing functions are located on the same board.

The backlit display is also mounted on the CPU board.

The following elements are connected to the CPU board:

• Power supply

• Industrial interface and accessories connectors

• EHT block

• Ink circuit

• Printing module

• Keyboard

Power supply board

This board supplies all voltages (24v, 15v, -15v, 5v, 3.3v) to all others elements.

Industrial interface connection board

The Industrial interface connection board allows the connection of external devices.

2 types of boards are available.

• Industrial interface connection board

• Ethernet Industrial interface connection board

(Industrial interface connection board + Ethernet connections)

9020

9030

Industrial interface connection

board

Optional with 9020 Not available

standard with 9030

Ethernet Industrial interface

connection board

Optional with 9030

(but not mounted on the machine)

EHT block

The EHT block supplies the high voltage to the deflection plates on the print-head.

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Printer description

■ Hydraulic compartment

The hydraulic compartment is on the right side of the printer.

When the operator opens the door on the right, he only has access to the consumable
cartridges and the PCMCIA slot.

Make up cartridge

Ink cartridge

PCMCIA/Compact Flash card

Ink Circuit: IC60

Cartridge holders

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Printer description

■ Industrial Interface connection board

The industrial interface connection board is located in the electronic compartment,
accessible via the left door.

There are 2 ways to connect an external device to the printer.

For the basic and more common signals (photo cell, tacho & alarm), 3 IP65 external
connectors are available to easy installation.

The Markem-Imaje photocells, tachometers and illuminated alarms are supplied with IP65
connectors.

For other signals, the connections are made on the industrial interface connection board
through connector blocks.

External connectors

Tacho connector

Alarm connector

Photo cell connector

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Printer description

Industrial Interface connection board

The Industrial interface connection board allows the connection of external device.

2 types of boards are available.

• Industrial interface connection board

• Ethernet Industrial interface connection board

(Industrial interface connection board + Ethernet connections)

Industrial interface connection board

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Printer description

Inputs / Outputs

Object detection cell input 1

Object detector inhibition input

Tacky coders input

Message sense inversion input

Printer Start up/Printer Stop

input

Receive data RS232

Receive data RS422

Transmit data RS232

Transmit data RS422

Alarm relay output

Fault relay output

Object detection cell input 2

Reset counter input 1

Increment counter input 1

Reset counter input 2

Increment counter input 2

Parallel interface inputs

Common parallel interface input

Message increment input

Message increment sense input

Printing status output

Message synchronisation output

Ethernet connection

9020 9030

TOP1+

TOP1- connector) or Interface board)

INHTOP+

INHTOP-

TACHY+

TACHY-

INVMES+

INVMES-

A/M+

A/M-

RXDI

RXD+

RXD-

TXDI

TXDI+

TXD-

ALCONS R

ALCONS T

ALCONS C

ALDEF R

ALDEF T

ALDEF C

TOP2+

TOP2-

RAZCPT1+

RAZCPT1-

INCCPT1+

INCCPT1-

RAZCPT2+

RAZCPT2-

INCCPT2+

INCCPT2-

D0 to D7 Not Available

COMPARA

INCMES+

INCMES-

SENSBIB+

SENSBIB-

ETATIMP+

ETATIMP-

SYNCMESS+

SYNCMESS-

Not Available Option (Interface Ethernet board)

Standard (external Standard (external connector

Option (Interface board)

Standard (Interface board)

Standard (external Standard (external connector

connector) or Interface board)

Option (Interface board)

Standard (Interface board)

Option (Interface board)

Standard (Interface board)

Option (Interface board)

Option (Interface board)

Standard (Interface board)

Standard (Interface board)

Option (Interface board)

Option (Interface board)

Standard (Interface board)

Standard (Interface board)

Standard (external Standard (external connector

connector) or Interface board)

Standard (external Standard (external connector

connector) or Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

Standard (Interface board)

Not Available

Not Available

Standard (Interface board)

Standard (Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

Not Available

Standard (Interface board)

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Printer description

Terminals

J2

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

J3

GND

D0

D1

D2

D3

D4

D5

D6

D7

COMPARA

GND

ETATIMP+

ETATIMP-

SYNCMESS+

SYNCMESS-

+24VP

GND

TOP1+

TOP1-

TOP2+

TOP2-

RAZCPT1+

RAZCPT1-

RAZCPT2+

RAZCPT2-

INCCPT1+

INCCPT1-

INCCPT2+

INCCPT2-

INHTOP+

INHTOP-

+24VP

J5

+24VP

GND ¢

ALDEF C

ALDEF T ¢

ALDEF R

* OUT-

* OUT+

INCMES- ¢

INCMES+

INVMES- ¢

INVMES+

SENSBIB- ¢

SENSBIB+

TACHY- ¢

TACHY+

+24VP

* IN1+

TXDI+ ¢

RXD+I

ALCONS R

ALCONS C ¢

ALCONS T

¢

GND ¢

A/M-

¢

A/M+

¢

* IN1-

TXDI ¢

RXDI

TXD-I ¢

RXD-I

GND ¢

GND ¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

¢

J1

J4

* Not used

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Printer description

■ General specification

Physical characteristics

Dimensions (mm)

Weight (kg)

Stainless steel

Operating limits

Operating

temperature

Humidity □ 10 à 90 % without condensation.

□ Printer body............................... 400 x 355 x 215

□ Print head (straight)................... 182 x 36 x 43

□ Consumable cartridge ............... 250 x 55 x 55

□ Complete machine ....................less than 20 kg

□ Cartridge ...................................less than de 0,8 kg

□ 304L

□ + 0°C à + 40°C.

(Use of certain ink can limit the temperature range,
see ink technical data sheet).

Altitude □ 2000 m maximum.

Installation details

Working position

of the printer

Maximum height offset

between head and

Printer cabinet

□ Vertical for the printer cabinet

□ Any position for print head

□ Programmable, between -1,5 m & + 2 m (-60 & 78.75

inches).

□ Umbilical length 3 m (118 inches).

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Printer description

Compliance with standard

Safety

□ Conformity (self-certification): CE marking conforms with the

machine directive, the electromagnetic compatibility directive
and the low voltage directive: CEI 60950 (UL 60950, EN60950),
CEI 60204-1 (EN60204-1).

□ Accreditations (third-party bodies): UL label according to UL

60950, CSA label according to CSA C.22.2.950, GS label
according to EN 60204-1 and ZH 1/10* EX-RL/03.85.

Protection □ EN60529

Mechanical parts □ Vibrations NF EN 22247

NF EN 60068-2-29

□ Impacts

(bare
product)

falls/impacts NF EN22248

NFH00 -60

NFH00-41, 47, 58, 59

□ Emissions

compatibility

EN 61000-6-4 Electromagnetic

□ Immunity EN 61000-6-2

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Printer description

■ Energy

• 100 - 120V 0.5A alternative (Automatic switching).

200 - 240V 0.3A alternative (Automatic switching).
Frequency 50 or 60 Hz
Power 60 VA.
Main fuse 1.25 AT

• □ Air pressurised (for 9030 IP65)

Specifications Value

Air quality Max: 0.12 grams of water/m³ (0.15 oz. of

Filtration > 90% (particle > 0.1μm)
Required air input flow rate 800 Nl/hour (0.47 scfm) for a IP54 version

1600 Nl/hour (0.94 scfm) for a 9030 IP65 printer at

Nominal air supply pressure 5 < P <10 bar (72.5 < P < 145 PSI)
Service temperature 0 < T < 60°C (32 < T 140°F)

- No adjustment of the air input pressure is necessary

- Little maintenance (one filter change every 6 months or 4000hr)

- Permanent draining of the water (through a pipe connected of the bottom of the cabinet).

- Possibility to connect the air drying kit

water/cubic foot) – 1 PPM of oil and size of particle
< 5μ

equipped with air pressurisation at 7 bar (101 PSI)

7 bar (101 PSI)

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Printer description

Notes:

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Installation

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Installation

Notes:

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Installation

■ OOBCL

Date:

Out Of Box Checking List. OOBCL (to be filled by MARKEM-IMAJE
technicians)

Customer: Service engineer: File name:

New printer or secondhand printer: Ink: QAG-127 A

Serial Number: Type: SCP

Manufacturing date: Printer start up on:

1- RECEPTION: SHIPMENT & PACKING CHECK (mark-up if yes)

Did you make a Logistic Complaint ?

In case of Logistic Problem, please refer to QAG-101

2- STARTING UP: (Mark-up if yes)

Start-up<15mn ?

(from on/off to ready to print)

Description of problems Remarks

Canon problem

Jet not centered in the

Unstabled jet

Canon blocked

Exchange necessary

ELV / valve problem

ELV / valve blocked

Exchange necessary

Pressure or vacuum problem

Blockage

Leakage

Ink module or pump

Motor speed or autocalibration problem

Electronic or electric problem

Electronic part exchange

Break-off point setting problem

Poor printing quality

EHT Defaults/open cover/vacuum/levels

Accessories problem

3- CONTRACT REVIEW (for local analysis) Remarks

Internal complaint

Difference between the offer and customer needs

Difference between offer and order

Difference between order and acknowledge of receipt

Remarks

4- REMARKS Time for starting up hour

Time for complete installation hour

gutter

exchange

MARKEM-IMAJE

Page: 1/1 C.S.Q.A.

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Installation

■ Installation of two cells

NEW: Two object detection cells may be installed on 9020 and 9030 printers to

measure the speed at which objects to be printed are
conveyed and adjust the printing speed accordingly.

IMPORTANT: the industrial interface board must be installed on the printer.

Diagram:

R

d

Pulse

1

D

Pulse

2

Message
length

Print head

Principle

The two cells are spaced apart at a distance of “d” with “Pulse 2” first and “Pulse 1” last.
This distance must be set in the printer to the nearest millimeter.

ATTENTION: The minimum programmable distance between cells is 10 mm.

The printer measures the time the object takes to travel distance “d” between “Pulse 2”
and “Pulse 1”.

The speed of movement of the object is calculated by:

S = d/time

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Installation

NOTE: This speed is an average.
The calculation time is masked in the “margin” (Delay: R)
The minimum mar g in is 3 mm.
The margin is calculated based on the set speed programmed in the printer, not

The cell “pulses” that appear while the message is being printed are not taken into

the calculated speed.

consideration.

The following rule must always be used when installing the system:

D: minimum space between objects

d: distance between cells

Margin: Time between “Pulse 1” and the start of marking. The mechanical offset of the cell
with the print head is not to be taken into account.

D > d + margin + message length

TIP: Position the print head mechanically in order to program the narrowest margin

possible (3 mm).

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Installation

■ Starting the printer for the first time

□ Plug the AC power cord provided with the printer into an electrical outlet (do not

modify it):

Female plug into printer and rubber blanking cap

Male plug into a standard outlet (2 pole, grounded)

□ Take the factory-fitted protective caps off the inputs and outputs

Cartridge holder tips

Condenser vent outlet

Head pressurization air intake

Air handling filter condensate outlet

□ Insert the ink and additive cartridges in their respective slots.

□ Press the On/Off button twice then press ENTER to confirm.

□ Set the head height difference in 50 cm stages (Menu “Printer Preparation -

Initialization - Printer - Difference”).

This is the difference between the level of the head (in the working position) and the ink
module. In practice, the difference in level between the head and the bottom of the
console can be measured.

Enter a negative value if the head is lower than the console.

WARNING: To avoid affecting the concentration of the ink, do not operate the jet

for more than 5 minutes on the maintenance stand if the stand
is not level with the manufacturing stand.

The jet starts up automatically when the condition of the ink is optimal.

When the green “Head Status” LED is lit steady (after a total time of approx. 8 minutes),
the jet has finished starting and the printer is ready to print.

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Installation

■ Operator Information

Daily start-up

□ Press the On/Off button (press twice if screen is off).

□ Press ENTER to confirm.

The ink circuit and the jet start up automatically.

The printer is ready to print when the green “Head Status” LED is lit steady.

Starting time: approx. 1 min.

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Installation

Shutting off the printer for a period of less than three weeks

□ Press On/Off.

□ Press ENTER to confirm.

The printer shuts off in approx. 30 seconds even if the jet is operating.

Shutting off the printer for more than three weeks

If the printer is to be shut off for a period of more than three weeks, it must be drained and
rinsed (see Draining and Rinsing section).

Once drained and rinsed, the printer can be stored away for up to two months.

If the printer is to be stored away for longer than two months, drain and rinse it once every
two months.

COMMENT: Remove the cartridges and place the caps back on the tip holders

after draining and rinsing.

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Installation

Head operations

Starting and stopping the jet

The jet only needs to be stopped when performing maintenance on the print head. Turn
the jet back on after maintenance is completed.

IMPORTANT: Turning off the jet does not turn off the machine.

Cleaning the head

□ Turn off the jet.

The recovery solenoid valve is closed the entire time the jet is stopped to prevent any
ink being drawn into the recovery gutter.

□ Place the head vertically on its maintenance stand with the conduit up.

□ Clean the head (modulation chamber, charge electrode, deflection electrodes and

gutter) with the cleaning flask of additive or cleaning solution.

If the head cover is dirty (inside or outside), hold it above the maintenance tray and
clean it with the cleaning flask of additive or cleaning solution.

□ Dry the head and cover with the blower bulb.

□ Start the jet.

□ Check the head then place it on its manufacturing stand.

□ Acknowledge any faults.

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Installation

Unblock Nozzle

Use this function (Production – Maintenance – Jet maintenance) when there is no jet or
the jet is deflected.

States of the head solenoid valves during this function

Ink SV (A) Drain SV (B) Additive SV

(C)

Phase 1

Phase 2

Phase 3

Open Closed Closed Closed Closed

Open Open Closed Closed Closed

Closed Open Closed Closed Closed

Rinsing SV

(D)

Recovery SV

(E)

A cycle is made up of three phases, each lasting approx. one-third of a second.

These phases follow each other automatically and the cycles repeat themselves as long
as the “Unblock Nozzle” cycle is on.

Diagram of pressure levels in the resonator block:

+
0

-

1

1

2

3

Phases

Pressure

Procedure

□ Select “Unblock Nozzle”.

□ Stop the jet as soon as it appears.

□ Activate “Check Jet Stability” for approx. 30 seconds

COMMENT: If the jet does not appear within one minute of selecting “Unblock

Nozzle”, stop the jet and select “Intro. Cleaning Solution”.

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Installation

Intro. Cleaning Solution

Use this function (Production – Maintenance – Jet maintenance) when the jet is deflected.

States of the head solenoid valves during this function

Ink SV (A) Drain SV (B) Additive SV

(C)

Phase 1

This function has only one phase and does not have a time limit.

The pressure in the modulation chamber is negative the entire time the function is on.

Procedure

□ Activate “Intro. Cleaning Solution”.

□ Using the cleaning flask, spray cleaning solution on the nozzle for 5 seconds.

□ Stop spraying for 5 seconds.

□ Repeat both steps three times.

Closed Open Closed Closed Closed

Rinsing SV

(D)

Recovery SV

(E)

□ Turn off the jet.

□ Activate “Check Jet Stability” for approx. 30 seconds.

NOTE: The suction can be checked in the bleed hose (blue hose in the ink circuit

compartment). Bubbles of air, additive and ink should flow from
the conduit to the ink circuit.

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Installation

Check Jet Stability

Use this function (Production – Maintenance – Jet maintenance) when the jet is unstable.

States of the head solenoid valves during this function

Ink SV (A) Drain SV (B) Additive SV

(C)

Phase 1

Phase 2

Open Open Closed Closed Open

Open Closed Closed Closed Open

Rinsing SV

(D)

Recovery SV

(E)

This two-phase function does not have a time limit.

The resonator block is always supplied with ink. The opening and closing of the drain
solenoid valve makes the pressure in the resonator block change abruptly, helping to
expel the air bubbles and stabilize the position of the jet in the gutter.

Procedure

□ Activate “Check Jet Stability” for 30 seconds.

□ Turn off the jet.

□ Clean dry the head and the head cover.

□ Start the jet, close the head cover and place the head back on its manufacturing

stand.

□ Acknowledge any faults

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Installation

General comments regarding head operations

If a problem arises when the jet is turned on (unstable jet or no jet), all four operations
(Unblock Nozzle, Intro. Cleaning Solution, Check Jet Stability and Head Cleaning) may be
need to be performed to correct it.

If the problem persists despite repeating the sequence three times in a row, turn off the
printer before removing or changing its parts.

Doing so will ready the printer for disassembly (resonator block rinsed, tanks not under
pressure, etc.).

REMINDER: The accumulator remains inflated at its operating pressure (2.5 to

3 bar) after the jet is turned off.

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Installation

Notes:

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After sales

service policy

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After sales service policy

Notes:

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After Sales Service Policy

■ ACCESS maintenance agreement

Purpose: List of points to be checked during ACCESS maintenance agreement 9020 / 9030

1 - General information

Customer name: ___________________________ Date : ___________________________

Town : ___________________________ Printer serial no. : ___________________________

Contact name : ___________________________ Visit report no. : ___________________________

Contract no. : ___________________________ Service engineer : ___________________________

2 – Printer information before maintenance

Type of printer:  9020  9030 IP54  9030 IP65

Head type: 1.1  1.2  G  M

Reference of the ink: _________________ Reference of the make up: _______________

Total hours: ____________hrs
Active hours: ___________hrs

Software version CPU Appli: _____________ IMP Appli: _____________
Boot: _____________ Boot: _____________

Printer cabinet:  Securely mounted  No leakage
 No mechanical damage  No door sealing damage

Comments: ____________________________________________________________________

Print module  securely mounted  No leakage  No mechanical damage

Comments: ____________________________________________________________________

3 – Installation

Checked
Accessory adjustment (cell, tacho., etc.)  ______________________________

Installation to MARKEM-IMAJE specifications (temperature, console/head distance) 
______________________________

Printer connected to suitable power supply and correctly grounded  ______________________________

No vibrations on head(s)  ______________________________

Head/object distance as specified  ______________________________

Position of umbilic (no vibrations, radius of curvature > 150 mm)  ______________________________

Correct grounding of cabinet, head and stand  ______________________________

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After Sales Service Policy

4 – Operational check before maintenance

OK Not OK Comments

Operator interface functioning   ____________________________________
Printer start-up   ____________________________________
Jet centered and stable   ____________________________________
No gutter overflow   ____________________________________
Break-off point setting   ____________________________________
Jet speed differential jet1 to jet 2 < 1m/s  
____________________________________

Pref: ______b Pacc: ______b T: ______°C Ptamp: ______b

MANUAL PRINT TEST SAMPLE (or comments in case the printer does not function properly)

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After Sales Service Policy

5 – Parts replaced

Pressurization kit filter Part Location

Part number: ENM16203

Location

: left side of the printer

cabinet

Part



replaced

Replacement

: 6 months *

* depends on the quality of the air
and can be adjusted accordingly

Quantity

: 1

Air filters ** Part Location

Part number: A36022

includes to filters

Location

: left side of the printer

cabinet and under the cabinet

Replacement

: 1 year or 8 000 Hrs*

(total hours counter)

* depends on the quality of the air
and can be adjusted accordingly

Quantity

: 1



replaced

Part

** not applicable in case of IP65 printer

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After Sales Service Policy

6 – Printer rinsing

The printer must be rinsed every two years

Last printer rinsing date: ___ / ___ / ___

Rinsing: required  Yes  No

Rinsing: complete  OK  Not OK
Comments: ______________________________________________________________

7 – Parts replaced (other than those included in the maintenance ag reement)

Yes No

Parts replacement  

Part number Description Comments
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________

8 –Software update

Yes No Comments
Software update available   ____________________________________
Software update performed   ____________________________________

Software versions after update CPU Appli: ___________ IMP Appli: ___________
Boot: ___________ Boot: ___________

9 –Operational test after parts replacement and update

OK Not OK Comments
Printer start-up   ____________________________________
No ink leakage   ____________________________________
Ink type setting   ____________________________________
Head level setting   ____________________________________
Autocalibration   ____________________________________
(only if the ink circuit has been changed)

Faults checking OK Not OK Comments

Cover fault   ____________________________________
Recuperation fault   ____________________________________
EHT fault   ____________________________________

Once the printer is ready to print: OK Not OK Comments

Jet centered and stable   ____________________________________
No gutter overflow   ____________________________________
Break-off point setting   ____________________________________
Jet speed differential jet1 to jet 2 < 1m/s   ____________________________________

Pref: ______b Pacc: ______b T: ______°C Ptamp: ______b

MANUAL PRINT TEST SAMPLE

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After Sales Service Policy

10 User

Yes No Comments
The user knows the safety rules   ____________________________________
Printer documentation is available   ____________________________________
The user knows basic maintenance   ____________________________________
procedures
The user knows how to use the operator   ____________________________________
interface
The user needs training   ____________________________________

11 Maintenance report

Yes No Comments
Maintenance complete   ____________________________________
____________________________________
____________________________________
____________________________________
____________________________________

Action to be taken by Markem-Imaje by ___ / ___ / ___¤

Service engineer

Name:

Signature:

Action to be taken by customer by ___ / ___ / ___

¤

¤

¤

¤

¤

Customer

Name:

Signature:

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After Sales Service Policy

Appendix: Time schedule

We have tried to estimate the time you need for each section.
This sheet is for the Markem-Imaje network, but can be given to the customer on request.

§ Section Approx
time (min)

1

General information

2

Printer information before maintenance

3

Installation

4

Operational check before maintenance

5

Parts replaced

6

Printer rinsing

7

Parts replaced (other than those included in the
maintenance agreement)

8

Software update

9

Operational test after parts replacement and update

10

User

11

Maintenance report

Total

5
5

5
20
45

-

5
20
10

5

120

Comments

To be filled in before service

Air filter replacement
Every two years only
Related to the part changed

Does not include the software update

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After Sales Service Policy

■ STANDARD maintenance agreement

Purpose : List of points to be checked during STANDARD maintenance agreement 9020 / 9030

1 - General information

Customer name: ___________________________ Date : ___________________________

Town : ___________________________ Printer serial no. : ___________________________

Contact name : ___________________________ Visit report no. : ___________________________

Contract no. : ___________________________ Service engineer : ___________________________

2 – Printer information before maintenance

Type of printer:  9020  9030 IP54  9030 IP65

Head type: 1.1  1.2  G  M

Ink reference: _________________ Make up reference: _______________

Total hours: ____________hrs
Active hours: ___________hrs

Software version CPU Appli: _____________ IMP Appli: _____________
Boot: _____________ Boot: _____________

Printer cabinet:  Securely mounted  No leakage
 No mechanical damage  No door sealing damage

Comments: ____________________________________________________________________

Print module  securely mounted  No leakage  No mechanical damage

Comments: ____________________________________________________________________

3 – Installation

Checked
Accessory adjustment (cell, tacho., etc.)  ______________________________

Installation to MARKEM-IMAJE specifications (temperature, console/head distance) 
______________________________

Printer connected to suitable power supply and correctly grounded  ______________________________

No vibrations on head(s)  ______________________________

Head/object distance as specified  ______________________________

Position of umbilic (no vibrations, radius of curvature > 150 mm)  ______________________________

Correct grounding of cabinet, head and stand  ______________________________

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After Sales Service Policy

4 – Operational checks before maintenance

OK Not OK Comments

Operator interface functioning   ____________________________________
Printer start-up   ____________________________________
Jet centered and stable   ____________________________________
No gutter overflow   ____________________________________
Break-off point setting   ____________________________________
Jet speed differential jet1 to jet 2 < 1m/s   ____________________________________

Pref: ______b Pacc: ______b T: ______°C Ptamp: ______b

MANUAL PRINT TEST SAMPLE (or comments in case the printer does not function properly)

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After Sales Service Policy

5 – Parts replaced

Pressurization kit filter Part Location

Part number: ENM16203

Location

: left side of the printer

cabinet

Part



replaced

Replacement

: 6 months *

* depends on the quality of the air
and can be adjusted accordingly

Quantity

: 1

Air filters ** Part Location

Part number: A36022

includes to filters

Location

: left side of the printer

cabinet and under the cabinet

Replacement

: 1 year or 8 000 Hrs*

(total hours counter)

* depends on the quality of the air
and can be adjusted accordingly

Quantity

: 1



replaced

Part

**: not applicable in case of IP65 printer

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After Sales Service Policy

Ink circuit** Part Location

Part number: related to the ink base

Location

: accessible from the right

door

 Part

replaced

Replacement
hours counter) or 4 years

: 8 000 Hrs (active

Quantity

: 1

**: the printer must be rinsed before changing the ink circuit

6 – Printer rinsing

The printer’s ink circuit must be rinsed every two years only if the ink circuit has not been changed.

Last printer rinsing date: ___ / ___ / ___
(in case the ink circuit has not been changed)

New ink circuit  Yes  No
(in this case, rinsing is not required)

Rinsing: required  Yes  No

Rinsing: complete  OK  Not OK
Comments: ______________________________________________________________

7 – Parts replaced (other than those included in the maintenance ag reement)

Yes No

Parts replacement  

Part number Description Comments
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________
__________ _______________________________________ ____________________________________

8 –Software update

Yes No Comments
Software update available   ____________________________________
Software update performed   ____________________________________

Software versions after update CPU Appli: ___________ IMP Appli: ___________
Boot: ___________ Boot: ___________

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After Sales Service Policy

9 –Operational test after parts replacement and update

OK Not OK Comments
Printer start-up   ____________________________________
No ink leakage   ____________________________________
Ink type setting   ____________________________________
Head level setting   ____________________________________
Autocalibration   ____________________________________
(only if the ink circuit has been changed)

Fault checking

Cover fault   ____________________________________
Recuperation fault   ____________________________________
EHT fault   ____________________________________

Once the printer is ready to print: OK Not OK Comments

Jet centered and stable   ____________________________________
No gutter overflow   ____________________________________
Break-off point setting   ____________________________________
Jet speed differential jet1 to jet 2 < 1m/s   ____________________________________

Pref: ______b Pacc: ______b T: ______°C Ptamp: ______ b

MANUAL PRINT TEST SAMPLE

OK Not OK Comments

10 User

Yes No Comments
The user knows the safety rules   ____________________________________
Printer documentation is available   ____________________________________
The user knows basic maintenance   ____________________________________
procedures
The user knows how to use the operator   ____________________________________
interface
The user needs training   ____________________________________

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After Sales Service Policy

11 Maintenance report

Yes No Comments
Maintenance complete   ____________________________________
____________________________________
____________________________________
____________________________________
____________________________________

Action to be taken by Markem-Imaje by ___ / ___ / ___¤

Service engineer

Name:

Signature:

Action to be taken by customer by ___ / ___ / ___

¤

¤

¤

¤

¤

Customer

Name:

Signature:

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After Sales Service Policy

Appendix: Time schedule

We have tried to estimate the time you need for each section.

This sheet is for the Imaje network, but can be given to the customer on request.

§ Section Approx
time (min)

1

General information

2

Printer information before maintenance

3

Installation

4

Operational check before maintenance

5

Parts replaced

Printer rinsing

6

Parts replaced (other than those included in the

7

maintenance agreement)
Software update

8

Operational test after parts replacement and update

9

User

10

Maintenance report

11

Total

5
5

5
20
45
30
45

-

5
20
10

5

150

Comments

To be filled in before service

Air filter replacement
Rinsing
Ink circuit replacement
Only if the ink circuit has not been
changed
Related to the part changed

Does not include the software update
and includes only one rinsing

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After Sales Service Policy

Notes:

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Maintenance

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Maintenance

Notes:

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Maintenance

■ Preventive and proactive maintenance table

Frequency Action Duration Comments

When clogging
causes the
printer to
malfunction or
to produce poor
quality print.

4000 hours*
or
every 6 months

8000 hours*
or
every year

8000 hours
or
every 5 years

Before a shut­down lasting for
more than 21
days
and
Before changing
of the Ink Circuit
IC60 or of the
Print Module

Clean the print head

Change the filter of the
air treatment unit (for
pressurized head and
console IP65)

Change the air intake
filters (console IP54)

Change the Ink Circuit
IC60

Rinse the printer

5 min. See “User manual”.

10 min. * Number of hours when the printer

is connected to the compressed air.

10 min. * Number of hours when the printer

is connected to the power supply.

30 min. Number of hours when the printer is

ON.

45 min. For a shut-down lasting for more

than 2 months, rinse every 2
months.

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Maintenance

■ Three reasons why 9020/30 printers require maintenance

Ink circuit

Mechanical components in the hydraulic system wear down due to repetitive movements
(solenoid valves, pumps), rubbing, chemical attack (seals) and temperature variations.

Narrow passages (nozzle, leaks or calibrated passages) can become partially clogged with
ink particles or dust entering the ink circuit.

Air filters can become fouled by dusty, humid air contaminated with oil vapors.

Ink filters can become clogged by dust drawn in by the recovery gutter.

Ink

The ink used is a quick-drying, active chemical that can degrade when exposed to
contaminants in the air and surrounding environment.

Ink/machine pair

During printing, the ink is subjected to extreme variations in high and low pressure.

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Maintenance

■ To sum up

Moving parts

- Presence of wear parts

- Micro-conduit

- Filters

Ink Circuit

Solenoid valves
Seals
Pumps

Restrictors
Nozzle

Main filter
Grids

Ink

Active chemical

- Limited life

- Fast drying

- Sensitive to temperature
variations

Ink preparation

- Pressure
Ink compressed
Ink forced through calibrated passages

- Negative pressure:
Ink expands

Ink/printer

Intake of dust

Maintenance is mandatory

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Maintenance

Notes:

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Troubleshooting

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Troubleshooting

Notes:

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Troubleshooting

■ Abbreviations table used in this chapter

Abbreviation Signification

Accu Accumulator
Algo Algorithm
IC Ink Circuit
CPU Central Process Unit
CRC Cyclic Redundancy Control
PM Print Module
Piezo Piezoelectrique Resonator
ASS After Sales Services

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Troubleshooting

■ Troubleshooting.

The first thing to do is to read the help message displayed on the printer.

The table on the following pages provides details regarding the alarm or fault displayed.

The first column gives the number (in ascending order) and type of alarm or fault:

A: alarm, printing may continue

D: fault, printing disabled

The third column lists checks, causes, remedies and solutions by order of probability.
There is, usually, only one cause of a fault.

Maintenance procedures for solving several faults are described in detail on the pages
following the table.

These procedures are:

Solenoid valve test

Releasing solenoid valve 0

Partial drain

Full drain

Rinsing the ink circuit IC60

Auto-calibration

A36163-B

84/182

Troubleshooting

A / D

No.

2
D

3
D

4
D

8
D

10
A

Description Context

Consequences

CRC EEPROM
Ink circuit
incorrect

CRC EEPROM
CPU incorrect

CRC Flash
memory error
(print)

CRC Flash
memory error
(Algorithm)

External
communication
timeout

The CRC calculated when
the printer is switched on is
different from the CRC
stored.

Consequences: The IC60
time counter information is
lost, but the module continues
to run as usual.

The CRC calculated when
the printer is switched on is
different from the CRC
stored.

Consequences: Ink type
data is lost. The IC60 stops
and printing is disabled.

The software upgrade did not
install properly.

Consequences: Unreliable
printer operation. The printer
may crash.

The CRC calculated when
the printer is switched on is
different from the CRC
stored.

Consequences: The
algorithm data is unusable
because the flash memory
was written incorrectly.

The serial communication
between a processor and the
printer was interrupted.

Consequences: The data
sent to the printer may be
wrong.

Check / Cause / Remedy / Solution

1- Re-enter the ink type parameter values.

2- Perform the auto-calibration procedure.

3- If the fault reappears, change the CPU board.

1- PCMCIA/Compact Flash card reader

defective

Reinstall the software

2- PCMCIA/Compact Flash card

Insert another card

3- Upgrade file

Check the files on the card. Load another
file.

1- PCMCIA/Compact Flash card reader

defective

Reinstall the software

2- PCMCIA/Compact Flash card

Insert another card

3- Upgrade file

Check the files on the card. Load another
file.

1- Check wiring and connections

2- Check the printer configuration (transmission

rate, etc.)

A36163-B

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Troubleshooting

A / D

No.

11
D

14
D

17
D

18
D

19
D

Description Context

Consequences

Internal
communication
timeout

Incorrect
external data
received

CRC(RAM)
incorrect for
algorithms

Font used in
message not
available

CRC(RAM)
incorrect for
fonts

The dialogue between the
CPU processor and the
Printing processor was
interrupted at start-up.

Consequences: Printing is
disabled.

The data received from the
external connection is wrong.

Consequences: Printing is
disabled.

This fault may appear in the
following two cases:

- The CRC calculated

when the printer is
switched on is different
from the CRC stored.

- Contents of

PCMCIA/Compact Flash
card are incorrectly
written to the printer.

Consequences: Inconsistent
data.

The message selected or
sent over the serial link
contains a font number not
available in the printer

Consequences: The
message cannot be printed.

This fault may appear in the
following two cases:

- The CRC calculated

when the printer is
switched on is different
from the CRC stored.

- Contents of

PCMCIA/Compact Flash
card are incorrectly
written to the printer.

Consequences: Inconsistent
data.

Check / Cause / Remedy / Solution

1- Restart the printer

2- CPU

Check the value of the check byte and whether the
identifiers used to communicate with the printer
exist.

Reload the *.HEM files on the PCMCIA / Compact
Flash card into the printer.

Check the data in the “View Algos” menu.

Check the *.HEM file loaded.

Check the available fonts and load the missing ones
in the *.HEM file.

Reload the *.HEM files on the PCMCIA /Compact
Flash card into the printer.

Check the data in the “View Algos” menu.

Check the *.HEM file loaded.

A36163-B

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Troubleshooting

A / D

No.

21
A

22
D

25
D

26
D

27
A

28
D

Description Context

Consequences

Duplicate print
not authorized

CRC(RAM)
message
memory lost

FPGA
impossible to
program

CRC message
library incorrect

Timeout speed
measurement
(20sec)

No signal for
speed
measurement

Three conditions are required
for this fault to appear:

- the serial link is used.

- the “Print-out no double

up” option must be
selected.

- two consecutive

attempts must be made
to print the same
message.

Consequences: The
message is printed only
once.

The CRC calculated when
the printer is switched on is
different from the CRC
stored.

Consequences:

The messages in the library
are lost.

When printer switched on.

Consequences: The printer
cannot print.

The CRC calculated when
the printer is switched on is
different than the CRC
stored.

Consequences:

The messages in the library
are lost.

If the object traveling speed
is measured by 2 cells
(without a tachometer), the
pulse from the second cell
(TOP 1) was not received by
the printer. (time > 20s)

Consequences: The
message is not printed.

If the object traveling speed
is measured by 2 cells
(without a tachometer), the
pulse from the first cell
(TOP 2) was not received by
the printer.

Consequences: The
message is not printed.

Check / Cause / Remedy / Solution

Check timing of sending of messages and Dtop.

1- Reprogram the messages.
2- Check the position of the battery jumper on the

CPU.
3- Check the voltage of the CPU battery.
4- Replace the CPU.

Replace the CPU.

1- Reprogram the messages.
2- Check the position of the battery jumper on the

CPU.
3- Check the voltage of the CPU battery.
4- Replace the CPU

1- Check the cell connections and their operation.
2- Check the distance between the cells.
3- Check the conveyor speed.

1- Check the cell connections and their operation.
2- Check the distance between the cells.
3- Check the conveyor speed.

A36163-B

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Troubleshooting

A / D

No.

30
D

31
D

32
D

33
A

34
D

35
D

Description Context

Consequences

CRC(RAM) Ink
Incorrect

CRC(RAM) Print
Incorrect

CRC(RAM) Print
Incorrect

Incompatible
software versions

Incorrect or no
compressed air

Cooling fan failure The fan rotation is monitored

Appears after the CPU is
reset.

Consequences:

Stored data (IC60 time
counter, etc.) is lost.
The printer remains ready.

Appears after the CPU is
reset.

Consequences:

Stored data (date, time, etc.)
is lost.
The printer remains ready.

Appears after the CPU is
reset.
The HIJRI timestamp values
are incongruous.

Consequences: The printer
cannot print the timestamp.

The versions of the ink and
printing software are
incompatible after the printer
is switched on for the first
time.

Consequences: Unreliable
printer operation.

IP65 printers only.

Consequences: The printer
does not start or it stops.

at all times.

Consequences:

If the fan does not operate,
the printer does not start or it
stops.

Check / Cause / Remedy / Solution

1- Check the position of the battery jumper on the

CPU.
2- Check the voltage of the CPU battery.
3- Replace the CPU

1- Check the position of the battery jumper on

the CPU.

2- Check the voltage of the CPU battery.

3- Replace the CPU

Reprogram with consistent values.

1- Check the versions of the software

2- Install the correct versions

1- Compressed air supply:

Minimum pressure: 4 bar
Minimum flow rate: 400 l / h

2- Air conditioner:

filter, pressure switch and connections.

3- CPU

1- Make sure nothing is blocking the fan

blades.

2- Connections.

3- Fan.

4- CPU.

A36163-B

88/182

Troubleshooting

A / D

No.

38
A

39
A

40
A

45
A

46
D

Description Context

Consequences

Read/write error
on Ink Cir
EEPROM

Read/write error
on CPU EEPROM

Print speed above
specifications

Message contains
an option that is
not valid

CRC Flash
memory incorrect
(Font)

impossible to read or write to
the IC60 EEPROM during
operation.

Consequences: The IC60
counter values are no longer
saved.
The printer continues to
operate as normal.

impossible to read or write to
the CPU EEPROM during
operation.

Consequences: The ink
management parameters are
no longer saved.
Printer operation disrupted.

This alarm appears after
printing to indicate that the
tachometer speed (after
division) is too high for the
algorithms used in the
message.

Consequences: Excessively
wide marking, but printing
remains possible.

The message selected
contains an option not
supported by the printer ….or
the option requested via the
V24 / RS-232 interface is not
available in the printer.

Consequences: The
message selected cannot be
printed.

The CRC calculated when
the printer is switched on is
different from the CRC
stored.

Consequences: The font
data is unusable because the
flash memory was written
incorrectly.

Check / Cause / Remedy / Solution

1- IC60

2- CPU

CPU

Change the tachometer division or select algorithms
best suited to the application.

The alarm may be disabled if the speed is rarely
exceeded and the print quality remains acceptable.

Use the available options.

1- PCMCIA / CompactFlash card reader

defective

Reinstall the software

2- PCMCIA / CompactFlash card

Insert another card

3- Upgrade file

Check the files on the card. Load another
file.

A36163-B

89/182

Troubleshooting

A / D

No.

48
D

50
A

51
A

52
A

Description Context

Consequences

Algorithm not
available

LOW INK level.
Prepare new
cartridge

LOW MAKE UP.
Prepare new
cartridge

EMPTY INK
Cartridge

The message selected or
sent over the serial link
contains an algorithm
number not available in the
printer.

Consequences: The
message cannot be printed.

The ink level in the cartridge
is calculated by the software
using the negative pressure
value and the number of
times the cartridge has been
pumped.

Warning: The indication
given by pictogram F6 may
be distorted if the cartridge
has not been correctly
replaced (full cartridge,
cartridge with sufficient
capacity, etc.).

The level of make up in the
cartridge is calculated by the
software using the negative
pressure value and the
number of times the cartridge
has been pumped.

Warning: The indication
given by pictogram F7 may
be distorted if the cartridge
has not been correctly
replaced (full cartridge,
cartridge with sufficient
capacity, etc.).

After several attempts to
pump ink from the cartridge,
the printer indicates that the
cartridge is empty.

Consequences:

Printing is still possible but
only until the ink in the
accumulator runs out.

Check / Cause / Remedy / Solution

Check the algorithms available and load the missing
ones in the *.HEM file.

1- Cartridge

- Small amount of ink remaining in cartridge

- Correctly positioned in cartridge holder

- Properly perforated tip

2- Ink solenoid valve 0

- Test

- Replace the IC60

3- Clogged hollow needle

Remove the tip holder and clean the needle with
clean make up or replace the tip holder.

4- CPU

1- Cartridge

- Small amount of make up remaining

- Correctly positioned in cartridge holder

- Properly perforated

2- Make up solenoid valve 1

- Test

- Replace the IC60

3- Clogged or bent hollow needle

Remove the tip holder and clean or replace it.

4- CPU

1- Cartridge

- Not empty

- Correctly positioned in cartridge holder

- Properly perforated

2- Ink solenoid valve 0

- Test

- Replace the IC60

3- Clogged hollow needle

Remove the tip holder and clean the needle with
clean make up or replace the tip holder.

4- CPU

A36163-B

90/182

Troubleshooting

A / D

No.

53
A

54
D

60
A

Description Context

Consequences

EMPTY MAKE UP
Cartridge

Full waste
cartridge

U0: Ink Valve
malfunction

After several attempts to
pump make up from the
cartridge, the printer
indicates that the cartridge is
empty.

Consequences:

Printing is still possible but
the ink concentration will be
affected by the lack of make
up to compensate for
evaporation.

The pressure inside the
waste cartridge is too high
during draining or rinsing.
The cartridge is indicated as
being full.

Consequences:

Draining stops.

The pressure measured is
too high when ink is pumped
from the cartridge or is too
low when the ink is pumped
back to the buffer tank.

Consequences:

Printing is still possible but
only until the ink in the
accumulator runs out.

Check / Cause / Remedy / Solution

1- Cartridge

- Not empty

- Correctly positioned in cartridge holder

- Properly perforated

2- Make up solenoid valve 1

- Test

- Replace the IC60

3- Clogged or bent hollow needle

Remove the tip holder and clean or replace it.

4- CPU

1- Cartridge

- Full or filled with air

- Hollow needle blocked by unperforated

cartridge

2- Ink solenoid valve 0 locked closed

- Test

- Replace the IC60

3- Clogged or bent hollow needle

Remove the tip holder and clean or replace it.

4- CPU board connector

5- CPU

1- Cartridge

- Empty

- Hollow needle blocked by unperforated

cartridge

2- Ink solenoid valve 0 locked closed

- Test

- If OK: pressure sensor (replace IC60)

- If not OK: IC60 or CPU or IC60 / CPU
connections

3- Clogged or bent hollow needle
Remove the tip holder and clean or replace it.

A36163-B

91/182

Troubleshooting

A / D

No.

61
A

62
D

63
D

64
A

Description Context

Consequences

U1: Make up
Valve malfunction

U2: Buffer Valve
malfunction

U3: Accumulator
valve malfunction

U4: Condenser
Valve malfunction

The negative pressure
measured while make up is
being pumped from the
cartridge is too high

Consequences:

Printing is still possible but
the ink concentration will be
affected by the lack of make
up to compensate for
evaporation.

Incorrect pressure levels
measured when ink flows
from buffer tank to
accumulator at start-up or
during operation. Depending
on the results, the software
knows that the malfunction is
on U2.

Consequences: The IC60
stops and printing is
disabled.

Incorrect pressure levels
measured when ink flows
from buffer tank to
accumulator at start-up or
during operation. Depending
on the results, the software
knows that the malfunction is
on U3.

Consequences: The IC60
stops and printing is
disabled.

Incorrect pressure levels
measured when ink flows
from condenser to
accumulator at start-up or
during operation.

Consequences: Printing
remains possible, but
malfunctions will occur.

Check / Cause / Remedy / Solution

1- Cartridge

- Empty

- Hollow needle blocked by unperforated

cartridge

2- Make up solenoid valve 1 locked closed

- Test

- If OK: pressure sensor (replace IC60)

- If not OK: IC60 or CPU or IC60 / CPU
connections

3- Clogged or bent hollow needle
Remove the tip holder and clean or replace it.

Test solenoid valve 2:

- If OK: pressure sensor or blocked tube
(replace IC60)

- If not OK: IC60 or CPU or IC60 / CPU
connections

Test solenoid valve 3:

- If OK: pressure sensor or blocked tube
(replace IC60)

- If not OK: IC60 or CPU or IC60 / CPU
connections

Test solenoid valve 4:

- If OK: pressure sensor or blocked tube
(replace IC60)

- If not OK: IC60 or CPU or IC60 / CPU
connections

A36163-B

92/182

Troubleshooting

A / D

No.

70
A

71
D

72
D

Description Context

Consequences

Ink concentration
out of
specifications

Ambient pressure
measurement
failed

Motor
synchronisation
incorrect

During printing the working
pressure required for proper
jet speed is outside the P =
f(T) curve.

This alarm may be caused by
too much or too little make
up in the ink.

Consequences: Poor print
quality.

The atmospheric pressure is
measured via solenoid valve
4 and the condenser each
time the printer is started. If,
after 3 attempts, the value
measured is not 0 bar ±
300 mb, the pressure sensor
is defective.

Consequences: The IC60
stops and printing is
disabled.

The printer does not detect
sufficient difference in
pressure between the pump
top dead center and the
bottom dead center at start­up and during operation.

Consequences: The IC60
stops and printing is
disabled.

Check / Cause / Remedy / Solution

1- Check the following parameters:

Ink
Head height difference
Ink and make up reference and use-by date.

2- Check the reference pressure (PRef) against

the actual pressure measured in the

accumulator (PAcc).

If PAcc < PRef: There is too much make up in the

ink.

Avoid stopping and starting the printer

repeatedly.

Let the printer adjust the concentration itself.

If PRef < PAcc: There is too little make up in the
ink.

Check the make up cartridge
Let the printer adjust the concentration itself.

3- Auto-calibration

1- Test solenoid valve 4

2- Check the condenser vent

3- IC60

1- Test solenoid valves 0, 1, 2, 3, 4, 5, 6 and 10.

2- Make sure there is no ink in the air pump.

(Kapsto 6)

3- Make sure the motor is running.

4- IC60.

A36163-B

93/182

Troubleshooting

A / D

No.

73
D

74
A

75
A

76
A

Description Context

Consequences

Ink transfer
timeout

Air inflation
timeout

Air pocket
management
incorrect

Jet refreshment
timeout

The time needed at start-up
and during operation for the
condenser to drain to the
accumulator via SVs 4 and 3,
or for the accumulator to
drain to the buffer tank via
the umbilic, is too long.

Consequences: The IC60
stops and printing is
disabled.

The time needed to pump air
into the accumulator during
start-up, draining or rinsing is
too long.

Consequences: The printer
remains ready. If the air
pocket is too small, the
pressure fluctuates and the
print quality varies and drops.

The difference in pressure in
the accumulator is too high
or too low during operation.

Consequences: The print
quality is inconsistent and
drops.

At the end of jet start-up, the
pressure in the accumulator
must drop below a
determined value during
refreshment.

Consequences: The printer
remains ready.

Check / Cause / Remedy / Solution

1- Condenser vent.

Clean

2- Test solenoid valves 2, 3 and 4.

3- Test solenoid valves 11, A and B.

4- 200 µ leak along entire modulation

assembly.

Clean or replace the modulation assembly

5- Drain or pressure hose folded between IC60

and umbilic.

1- Test solenoid valves 3 and 4

2- Condenser vent.

3- Make sure the motor is running

4- Make sure there is no ink in the air pump.

(Kapsto 6)

1- Test solenoid valves 3 and 4

2- Condenser vent.

3- Drain the printer

4- IC60

1- Test solenoid valves 11, A and B

2- 200 µ leak along entire modulation

assembly.

Clean or replace the modulation assembly

3- Drain or pressure hose folded between IC60

and umbilic.

4- 14 µ filter between accumulator and

solenoid valve 11.

Rinse and drain the printer.

5- IC60

A36163-B

94/182

Troubleshooting

A / D

No.

77
A

78
D

79
D

81

D

82

D

Description Context

Consequences

Pump
performance
incorrect

Printer empty. No
more ink available

Condenser
overflow

Drop detection
jet1 (left)

Drop detection
jet2 (right)

The ink pump compression
ratio is insufficient.

Consequences: No direct
consequences. The printer
remains ready.

The accumulator, buffer tank
and ink cartridge are empty
during printing.

Consequences: The jets
stop.

This fault appears during
operation if fluids remain in
the condenser after 10
consecutive pumping cycles.

Consequences:

The IC60 stops and printing
is disabled.

Faulty drop charge check.

Consequence: The printer
cannot print.

Check / Cause / Remedy / Solution

1- Test solenoid valves 0, 1, 2, 3 and 4

2- IC60

1- This fault follows alarms 50 and 52

The printer imediately stops

2- IC60

3- CPU

Partially drain the ink in the printer and measure
the amount collected.

Reminder

1- If ink collected < 200 cc

The overflow is caused by a crack in the ink pump
diaphragm. Ink has flowed to the condenser via the
air pump (ink overflow). Replace the IC60.

2- If ink collected > 200 cc

The overflow is caused by too much make up in the
ink. Restart the printer. Check the auto-calibration.

1- Cleaning

- Clean the head and the cover

- Clean the modulation assembly (Jet tip, SV

2- Ink quality

- Dust, moisture, use-by date (rinse, refill with

3- Electronics

- Break-off point (piezo, piezo board, Print

- Charge signal (Print Module, CPU)

- Detection signal (ADP board, Print Module,

: This will drain the buffer tank.

intro., Stab. check)

new ink)

Module, CPU)

CPU, cover, bonding between cover and CPU)

A36163-B

95/182

Troubleshooting

A / D

No.

83
D

84
D

85
D

86
D

Description Context

Consequences

Ink concentration
out of range

Head cover
absent

Recovery not
detected. Jet out
of gutter.

High Voltage
supply failure

The pressure during
operation is far outside of
tolerance from the curve
P = f(T)
(P < 1.5 bar or P > 4 bar)
This fault follows alarm 70,
the ink quality continues to
drop.

The ink may be too thin or
too thick.

Consequences: The printer
cannot print.

For reasons of safety, the
EHT is cut when the cover is
removed.

Consequences: The printer
cannot print.

The recovery detector did not
detect the jet in the gutter or
the detection was too weak
during jet start-up or during
operation.

Consequences:

The jet stops.

Unwanted EHT detected on
the deflection plates by the
printer.

Consequences: The jet
stops. Printing is disabled.

Check / Cause / Remedy / Solution

1- Check the faults 53 and 70

in this table

2- Rinse the printer.

3- Check the ink type make up used on the

cartridges.

Make sure that these are the appropriate

consumables.

4- Check the ink and head height difference

parameters.

5- Auto-calibrate

6- CPU

1- Cover, magnet

2- Print Module

Connections, cut wire in umbilical

3- CPU

1- Jet

Presence (Pressure, pressure SV, ‘A’ head SV,
modulation assembly or jet obstructed)
Stability (cleanliness of modulation assembly and
jet)
Centered in gutter (nozzle cleanliness, gutter
adjustment)

2- Intake

Gutter blockage (recovery assembly)
Gutter SV stuck
Negative pressure (Ptamp: xxmb)

If Ptamp ≈ -0.3 b: head
If Ptamp ≈ 0.02 b: IC60

3- Electronics

Recovery assembly (broken pin)
Gutter SV (control)
Print Module, CPU

4- Ink

Concentration (ink parameters, head height
difference, auto-calibration)
Quality (dust, moisture), use-by date

1- EHT block

2- CPU

A36163-B

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Troubleshooting

A / D

No.

87
D

88
D

90
A

91
D

Description Context

Consequences

High Voltage
insulation failure

Jet speed
measurement
timeout

Head temperature
out of range

Temp. inside
console > 60°C­140°F

The printer detected an
insulation fault on the EHT
lines during operation
(current leak of more than
10 µA).

Consequences: EHT cut.
Printing is disabled.

The printer cannot calculate
the jet speed at start-up and
during operation.

Consequences: Printing is
disabled.

The temperature measured
inside the head is outside the
limits of 0-45°C (32-113°F).

Consequences: Adverse
effects on the electronics and
behavior of the ink.

The temperature measured
inside the console is above
60°C (140°F). Running the
printer under these
conditions may damage its
components.

Consequences: The IC60
stops. Printing is disabled.

Check / Cause / Remedy / Solution

1- Cleanliness of deflection plates

Cleaning with soapy water and letting dry may solve
the problem.

2- Cleanliness inside head

Open the rear cover.
Clean away any traces of ink or moisture and dry.
Locate and eliminate the source of the leak.

3- EHT block

4- Print Module

1- Cleaning

- Clean the head and the cover

- Clean the modulation assembly (Jet tip, SV

intro., Stab. check)

2- Ink quality

- Dust, moisture, use-by date (rinse, refill with

new ink)

3- Electronics

- Break-off point (piezo, piezo board, Print

Module, CPU)

- Charge signal (Print Module, CPU)

Detection signal (ADP board, Print Module, CPU, ,
bonding between cover and CPU)

1- Room temperature

2- Temperature sensor on ADP board

3- CPU board

1- Room temperature too high

2- Poor console ventilation

- IP54 air intake filter clogged

- Flow of compressed air flow on IP65 too low or

too warm

3- Temperature sensor on CPU board

A36163-B

97/182

Troubleshooting

A / D

No.

92
D

Description Context

Consequences

Pressure servo
control

If the air pocket is too small
during operation, the
pressure inside is disrupted
when ink is added, making
jet speed control impossible.

Consequences: The IC60
stops. Printing is disabled.

Check / Cause / Remedy / Solution

1- Test solenoid valves 3 and 4

2- IC60

A36163-B

98/182

Troubleshooting

■ Maintenance procedures

Solenoid valve test.

The “Test solenoid valves” function makes it possible not only to know (by listening)
whether a solenoid valve responds to a command signal, but also to release a stuck
solenoid valve by actuating it several times.

WARNING: Ink or make up may splash out during the procedure. Take

precautions, and wear gloves and safety glasses.

All the ink circuit IC60 and head solenoid valves are accessible via this function and can
be individually operated.

WARNING: Some combinations are prohibited. Example: U3 and U1 open at the

same time.

COMMENT: On an ink circuit IC60 using one-way valves, solenoid valves 5 and 6

are replaced by these one-way valves. Operating U5 and U6
therefore does not function (no clicking).

A36163-B

99/182

Troubleshooting

Releasing solenoid valve 0

WARNING: Ink or make up may splash out during the procedure. Take

COMMENT: It is not necessary to remove the IC60 from the console to release

Turn the printer On and select “Test ink solenoid valve U0”.

Open the right side door.

Remove the ink and make up cartridges.

Remove the cartridge support plate.

Remove the ink tip holder and check the needle for any blockages. Clean if necessary
with make up.

precautions, and wear gloves and safety glasses.

solenoid valve 0.

Protect the inside of the console under the IC60 with absorbent paper or a cloth.

Using the cleaning flask, insert make up into the solenoid valve conduit while actuating it
(press and hold “test solenoid valve” until the valve releases).

Clean and dry the tip holder, change the O-ring and put the holder back in place.

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