MARCO 91001 Users Manual

THE HELPMATE

Thank you for choosing the Helpmate. The
Helpmate serves as a perfect personal safety
system that is designed for the elderly, disabled
persons, and long-term care patients in the
household who require the assistance of their
caregiver or family member.

The Helpmate features a remote call unit that
activates the receiver when the call button is
pressed – the caregiver can immediately provide
assistance to the user upon hearing a
continuous loud beep and observing the flashing
lights on the receiver.

Please read this Instruction Manual thoroughly
before using the product. Keep this manual in a
convenient place for future reference.

PRODUCT OVERVIEW

Call Unit

Receiver
Style 1: Tea Pot with clock

Style 2: Fishman

Style 3: Chef

INSTALLING BATTERIES

The Call Unit uses one 9V battery and the
Receiver uses three AA batteries. To install or
replace the batteries, please follow these
steps:

1. Unscrew the battery cover on the Call
unit/Receiver.

2. Insert the batteries observing the correct
polarity.

3. Replace the battery cover and tighten the
screw.

(To install or replace the batteries and to set
the time for teapot style clock, open the clock
face by simply turning the clock face to the
right. Insert the batteries and set the time by
turning the knob at the back until the correct
time is selected. When finished, replace the
clock face and turn it until the arrows align.)

** Change the batteries when the signal is
unclear or the system does not appear to be
functioning properly.

**Alkaline batteries are recommended.

THE CALL UNIT/THE RECEIVER

The Call Unit can be attached to any
convenient location (preferably near the user)
using Velcro tape or by mounting it on a wall
with a screw.

The Receiver should be placed near the
caregiver so that the beeping sound or
flashing lights can be heard or seen when the
Receiver is activated.

HOW TO USE

Federal Communications Commission (FCC )

s authority

1. Place the Call Unit near the user and the
receiver near the caregiver.

2. When the user requires assistance,

press the Call button on the Call unit
until the LED light blink.

3. A light will flash and loud continuous
beeping will sound from the Receiver,
signaling that the user requires
immediate attention.

extreme cases the signal may not be
received. In this case, place the unit
close to a window so that it faces the
general direction of the transmitter.

THE HELPMATE

Instruction Manual

4. The caregiver can turn off the beeping
sound and flashing light by pressing the
button on the Receiver.

SPECIFICATION

- Power Requirements:
Call unit - 3xAA Battery operated
Receiver - 1x9A Battery operated
(Tea Pot style requested one additional AA

battery for the clock)

- Operating Frequency: 433MHz

- Alarm Sound: 92 Decibels

- Weight (without Battery):
Receiver Style 1 - Fishman: 172g
Receiver Style 2 - Tea Pot with clock:
213g

Receiver Style 3 - Chef: 183g
Call Unit – 87g

- Working range: up to 45 meters

- Battery life cycle:
Approx. 1 year for the Call Unit
Approx. 70 days for the Receiver

TROUBLESHOOTING

Statement:

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.

Note: The manufacturer is not responsible for any radio of
TV interference caused by unauthorized modification to this
equipment. Such modification could void the user’
to operate the equipment.

- Within ferro-concrete rooms

(basements, superstructures), the
signal is naturally weakened and in