Marathon Power vault 700VA - 3000VA User Manual

Vault Series

True On Line,

Double Conversion

Uninterruptible Power Supply

USER MANUAL

FOR MODELS:

700VA - 3000VA

Table of Contents

Section

1. Introduction .............................................................................................................................5

2. System Description .................................................................................................................5

2.1 General Description ..............................................................................................................5

2.2 System Conguration ............................................................................................................6

3. Safety Information ...................................................................................................................7

4. Storage .....................................................................................................................................7

5. Installation ...............................................................................................................................8

5.1 Environment and Mounting Options .............................................................................8 - 11

5.2 Rear Panel Views .......................................................................................................12 - 16

5.2.a Tower Models - 700 / 1K / 1.5KVA Rear Panel View .................................................12

5.2.b Tower Models - 2K / 3KVA Rear Panel View .............................................................13

5.2.c 19” Rack-Mount Models (1U) - 700 / 1KVA Rear Panel View ....................................14

5.2.d 19” Rack-Mount Models (2U) - 700 / 1K / 1.5KVA Rear Panel View .............................15

5.2.e 19” Rack-Mount Models (1U) - 2K / 3KVA Rear Panel View .....................................16

5.3 AC Power and Load Connection .......................................................................................17

5.4 Connecting an Extended Run-Time battery Pack ..............................................................18

5.5 Factory Default Settings ....................................................................................................18

6. Communication Interface and Alarm Connections ............................................................18

6.1 Overview ...........................................................................................................................18

6.2 Connecting the UPS to a Computer...................................................................................18

6.3 RS-232 Interface Port .......................................................................................................19

6.4 USB Port ...........................................................................................................................19

6.5 EPO (Emergency Power Off) Port .....................................................................................19

6.6 Network Transient Protector .............................................................................................19

6.7 Load Segments .................................................................................................................19

7. Operational Instructions .......................................................................................................20

7.1 Starting Up and Shutting Down the UPS............................................................................20

7.2 Push-button Operations ....................................................................................................20

7.3 Control Panel Indicators ....................................................................................................21

7.4 LCD Panel Display Modes ..........................................................................................22 - 23

7.5 Manual UPS or Battery Test .............................................................................................23

7.6 Audible Alarms .................................................................................................................24

7.7 Troubleshooting ................................................................................................................25

8. Maintenance ..........................................................................................................................26

8.1 Battery Replacement ..................................................................................................26 - 27

8.2 Storage Requirements ......................................................................................................27

9. Specications .................................................................................................................28 - 31

10. Warranties ............................................................................................................................32

Page

1

EMC Statements

FCC Part 15

NOTICE:

complies with the conditions of a Class B (700-2000VA) and Class A (3000VA) digital device,
which have been established for offering sufcient protection against dangerous interference for
installation in a residential area. Installation and use of the equipment should comply with the
instructions provided in order to avoid such interference due to the amount of radio frequency
energy that is radiated and generated by the equipment. In spite of this, we cannot assure that a
certain amount of interference may not occur in some installations. If, by turning on and off, it can
be deduced that your radio or television reception is found to be inuenced by harmful interference
from the equipment, it is recommended that one of the following preventive measures be used:

1. Place the receiving antenna in a separate location or orientation.

2. Ensure a greater distance is achieved between the receiver and the equipment.

3. Ensure that your equipment is connected to an outlet on a separate circuit than the receiver.

4. Contact a technician experienced with radio and TV or call tech support for further assistance.

Pursuant to section 15 of the FCC rules, this product has been tested and thereby

ICES-003

This Class B Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES–003. Cet appareil numérique de la classe B respecte
toutes les exigences du Reglement sur le matériel brouilleur du Canada.

Declaration of Conformity Request

Units labeled with a CE mark comply with the following standards and directives:

1.

Harmonic Standards: EN 50091-1-1, EN62040-1-1 and EN 50091-2, EN62040-2

2.

EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain
voltage limits.

93/68/EEC, Amending Directive 73/23/EEC

89/336/EEC, Council Directive relating to electromagnetic compatibility

92/31/EEC, Amending Directive 89/336/EEC relating to EMC

The EC Declaration of Conformity is available upon request for products with a CE mark.

2

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

1.  This Manual Contains Important Instructions that should be followed during Installation and
Maintenance of the UPS and Batteries.

2.  The equipment can be operated by any individual. No previous experience is required.

3.  CAUTION (UPS with Internal Batteries): Risk of electric shock - Hazardous live parts inside
this unit are energized from the battery supply even when the input AC power is disconnected.

4.  CAUTION (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user
serviceable parts inside. Refer servicing to qualied service personnel.

5.  CAUTION (Non-isolated Battery Supply): Risk of electric shock, battery circuit is not isolated
from AC input / ouput; hazardous voltage may exist between battery terminals and ground.
Test before touching.

6.  WARNING (Fuses): To reduce the risk of re, replace only with the same type and rating of
fuse.

7.  WARNING: Intended for installation in a controlled environment. The maximum ambient
temperature is 40°C.

8.  CAUTION: When replacing batteries, replace with the same type and number of batteries:
Only use sealed lead acid battery, rated 12 V, 8.5 Ah max.

9.  CAUTION: Do not dispose of batteries in a re, as they may explode.

10.  CAUTION: Do not open or damage the battery, electrolyte may be released which is harmful
to the skin and eyes.

11.  CAUTION: A battery can present a risk of electric shock and high short circuit current.The
following precautions should be taken when working with batteries:

a. Remove watches, rings and other jewelry or metal objects.
b. Use only tools with insulated handles.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect charging source prior to connecting or disconnecting battery terminals.

12. To reduce the risk of electric shock, disconnect the UPS from the AC input power supply
before installing a communication interface cable. Reconnect the power cord only after
communication interconnections have been made.

13. Battery replacement should be performed or supervised by personnel with knowledge of
batteries. Keep unauthorized personnel away from the batteries.

14.  CAUTION: To reduce risk of re, use only No. 26 AWG or larger telecommunication line cord.

15.  CAUTION: To reduce risk of re, connect only to a circuit provided with 25 amperes maximum
branch circuit over-current protection in accordance with the National Electric Code, ANSI/
NFPA 70”. An AC output disconnect shall be provided by others.

3

The instructions contained within this safety manual are extremely important and should be closely
followed at all times during installation and follow-up maintenance of the UPS and batteri.

CAUTION

The unit contains dangerous voltage levels. If the UPS is on, but not connected to
an AC power supply, the unit’s outlets may still be energized with voltage due to the
presence of an internal power source, i.e. the battery.

The unit should be installed indoors in an area free of electrically-conductive
contaminants.

The unit should be installed in a temperature and humidity controlled environment in
order to reduce the risk of electric shock.

Only the power cord that is supplied with the unit should be used to connect it to the
AC power supply. The equipment should also be located as close as possible to the
AC supply.

Servicing and maintenance should only be carried out by qualied service personnel
with the exception of battery replacement.

Before carrying out battery or fuse replacement or shipping the unit, rst ensure that
the unit is turned off completely and all cables are disconnected.

For additional safety instructions, please use the Safety Manual as reference.

Symbols

The following symbols warn of precautions and provide directions or instruction regarding the unit:

RISK OF ELECTRIC SHOCK – Indicates that there is a risk of electric shock.

CAUTION: REFER TO OPERATOR’S MANUAL – Indicates that the operator’s manual
should be referred to for additional information, such as operating and maintenance
instructions.

SAFE GROUNDING TERMINAL - Indicates primary safe ground.

LOAD ON/OFF – Indicates that the associated push-button turns the unit and its output
receptacles on or off.

RJ-45 CONNECTOR – Indicates that this connector provides network interface
connections and that telephone or telecommunications equipment should NOT be
plugged into it.

DISPOSAL – Indicates that the UPS and its batteries should be disposed of in the
correct manner since the batteries are of the lead-acid type. It is recommended that the
batteries be recycled.

4

1. Introduction

The information provided in this manual refers to our single phase, 700VA through 3000VA,
true on-line uninterruptible power supplies. It covers basic functions, operating and installation
instructions, cautionary notes and detail on how to ship, store and handle them. Installation must
be carried out in accordance with this manual as well as local electrical regulations and should
only be performed by qualied personnel to avoid the risk of electric shock or damage to the unit.
Any warranties covering these units will become void if the unit is found to have been incorrectly
connected or tampered with.

2. System Description

2.1 General description

Congured as a true, on-line double conversion unit, this UPS is able to supply seamless, pure
single-phase AC power to critical loads while keeping the batteries charged continuously. In
the event that a power interruption lasts longer than the UPS’s backup time capability, it will
shut down to avoid complete battery discharge. As soon as AC power is restored, the UPS will
automatically restart and begin recharging the batteries.

A block diagram of the UPS infrastructure is shown in Fig. 1:

• An input lter reduces transients, noise and surges on the incoming AC supply

• AC power is rectied and regulated by the rectier supplying power to the inverter and battery

converter. Battery voltage and charge is maintained at optimum levels.

• DC power is converted to AC power by the inverter which passes it on to the load.

• Power is supplied from the battery during a power failure or deep voltage sag.

• The converter increases voltage to an appropriate level for the inverter.

• An integral automatic bypass switch seamlessly circumvents the electronics in the event of a

component failure ensuring continuous power to the load.

Filter

Charger &

Battery

Switch

PFC &

Rectier

Inverter

Control

&

Monitoring

By-Pass

Switch

Filter

Monitoring

Panel

RS232 or

USB

Battery

Slot

5

Efciency Optimizer

The Efciency Optimizer is a unique feature that reduces long-term cost of ownership by minimizing
power loss and reducing power consumption thereby making the entire system extremely efcient.
Simply put, the UPS automatically alternates between bypass and on-line modes depending upon
the condition of the incoming AC power. The UPS will remain in on-line mode during any type
of power disturbance but unlike traditional on-line systems, will switch to bypass mode when AC
power is within acceptable limits in order to achieve greatest efciency. Power disturbances can
be detected in less than a second, and on-line mode reactivated immediately. Switching back
to online mode occurs when the input voltage is outside of ±10% of nominal (±15% selectable),
when input frequency is outside of ±3Hz or when no AC power is present.

While the default operation is on-line mode, bypass can be activated via the LCD panel. The
Efciency Optimizer can be de-activated and the unit can be run permanently in on-line mode if
preferred.

Free Run Mode

Free run mode is dened as being when the output frequency is xed and not synchronized with
the input frequency. When activated, the output frequency regulation is automatically set to either
50 or 60 Hz and is regulated to within within ±0.25Hz. Please refer to Chapter 7 for instructions on
how to activate bypass mode while the UPS is in free run mode.

Sense Mode - Normal and Generator Waveforms

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Diagnostic tests

Whenever the UPS is turned on, a diagnostic test to check the status of the internal electronics and
battery is activated. Any errors or faults are displayed on the LCD panel.

An advanced battery management system continuously monitors the condition of the batteries and
notifies the user in advance if replacement is needed.

In addition, a battery discharge test is performed every 30 days in normal mode operation, and any
problems are displayed on the LCD panel.

Diagnostic tests can be performed manually from the LCD panel at any time, except during the first
24 hours after startup while the UPS is in charging mode (see Chapter 7).

6

3. Safety Information

PLEASE READ THIS SECTION TO AVOID RISK OF SHOCK OR

OTHER HAZARDOUS SITUATIONS.

1. Please handle the unit with extreme caution since the batteries contain large amounts of
energy. Always store the unit in the orientation marked on the packaging.

2. Take extra care to avoid dropping the unit.

3. If ammable substances are present or if any gases or fumes are being emitted or if there is
no ventilation in the place of storage or installation, a safety hazard exists and neither the unit
or the extended battery packs should be operated in these environments.

4. The instructions in this manual detail how to install the UPS safely and correctly. Please read
it thoroughly and keep this manual for future reference.

WARNING!

It is strongly advised that the UPS NOT be opened by anyone other than suitably
qualied personnel. Dangerously high voltages are present within, regardless of
whether the UPS is connected or not. In addition, the unit’s output receptacles may
contain live AC voltage even when not connected to the AC power supply since it
contains its own energy source, (i.e. batteries).

User Allowable Operations

The only UPS-related operations that the user is allowed to perform are:

1. Turning the unit on and off.

2. Operating the user interface (function push-buttons and LCD panel).

3. Connecting data interface cables

4. Changing the batteries

All such operations are to be performed exactly as instructed in this manual. Any deviation from
these instructions may prove hazardous and even fatal or may cause damage to the unit.

4. Storage

Please adhere to the following storage instructions if the UPS is not to be installed shortly after
delivery:

1. Store the unit as is in its original packing and shipping container.

2. Store the unit within the following optimum temperature range: 59°F to 77°F (+15°C to +25°C).

3. Ensure that the equipment is fully protected from wet or damp areas and from moisture.

4. Ensure that the UPS is recharged every 6 months for at least 8 hours in order to maintain
battery energy and maximize useable life.

7

5. Installation

5.1 System Configuration and Sizing

The internal electronics of the UPS plus the internal battery or batteries constitute the system.
Please make sure that the following factors have been taken into consideration:

1. The total demand of the protected load determines the UPS power (VA) requirements. Allow
some margin or headroom for future expansion or power requirement calculation inaccuracies.

2. Aside from power (VA) requirements, backup time needs to be considered. If the power
consumed by the load is less than the nominal power rating of the UPS, then the actual
backup time will be longer.

3. The following options are available, depending on application and load requirements:

a.. External Battery Packs (EB s) for extended run-times
b.. Input/Output transformer cabine
c.. Maintenance bypass switch
d.. Connectivity and control options (e.g. relay card, SNMP/WEB car

5.2 Environment

Ensure that all environmental requirements are met, otherwise the safety of installation
personnel and users cannot be guaranteed. In addition, the unit may sustain damage or
malfunction.

Please adhere to the following environmental instructions when locating the UPS and EBP’s:

1. Avoid temperature and humidity extremes. The optimum operating temperature range is
between 59°F and 77°F (+15°C and +25°C).

2. Provide protection against moisture or avoid altogether if possible.

3. Ensure there is at least 4 inches (100mm) behind and 2 inches (50mm) on each side of the

UPS for ventilation.

4.

Ensure that the front of the UPS remains unobstructed for access to the control panel and
LCD display.

External Battery Packs must be installed next to or under the UPS.

5.

8

Vertical and Wall-Mount Installation

The following diagrams illustrate how to install or mount the UPS (and battery packs when
applicable) in either vertical or wall-mount applications:

Vertical Installation Wall-Mount Installation

9

19” Rack-Mount Installation

The following diagrams illustrate how to install or mount the UPS (and battery packs when
applicable) in 19” rack-mount applications:

Lower Side Rail Installation Rear Bracket Installation

10

Unit Stack Installation

The following diagrams illustrate how to stack the units (and battery packs when applicable):

Stack Installation

11

5.2 Rear Panel Views

5.2a Tower Models 700 / 1K / 1.5KVA Rear Panel Views

(120V NEMA)

Rear View 1

(220V IEC)

Rear View 3

(220V G TYPE)

Rear View 2

(220V NEMA)

Rear View 4

VTWE-0700-01 ...... Rear View 1

VTWE-1000-01 ...... Rear View 1

VTWE-1500-01 ...... Rear View 1

VTWE-0700-02 ...... Rear View 2, 3 or 4

VTWE-1000-02 ...... Rear View 2, 3 or 4

VTWE-1500-02 ...... Rear View 2, 3 or 4

(HARDWIRE TERMINAL)

Rear View 5

A hardwire version of all models is
available. For model number, substitute
the last two digits of the model number
for H1 (120V) or H2 (220V).

12

5.2b Tower Models 2K / 3KVA Rear Panel Views

(120V NEMA)

Rear View 6

(220V IEC)

Rear View 8

(220V G TYPE)

Rear View 7

(220V NEMA)

Rear View 9

VTWE-2000-01 ...... Rear View 6

VTWE-3000-01 ...... Rear View 6

VTWE-2000-02 ...... Rear View 7, 8 or 9

VTWE-3000-02 ...... Rear View 7, 8 or 9

(HARDWIRE TERMINAL)

Rear View 10

13

Different output receptacle
options available

A hardwire version of all models is
available. For model number, substitute
the last two digits of the model number
for H1 (120V) or H2 (220V).

5.2c 19” Rack Mount Models (1U) 700 / 1KVA Rear Panel Views

(RM-1U 120V NEMA)

Rear View 11

(RM-1U 220V NEMA) Rear View 12

VRME-0700-01 ...... Rear View 11

VRME-1000-01 ...... Rear View 11

VRME-0700-02 ...... Rear View 12 or 13

VRME-1000-02 ...... Rear View 12 or 13

(RM-1U 220V IEC) Rear View 13

14

5.2d 19” Rack Mount Models (2U) 700 / 1K / 1.5KVA Rear Panel Views

(RM-2U 120V NEMA) Rear View 14

(RM-2U 220V IEC) Rear View 15

(RM-2U 220V G-TYPE) Rear View 16

(RM-2U 220V NEMA) Rear View 17

A hardwire version of all models is available. For model number, substitute the last two digits for H1 (120V) or H2 (220V).

VRTE-0700-01 ...... Rear View 14

VRTE-1000-01 ...... Rear View 14

VRTE-1500-01 ...... Rear View 14

VRTE-0700-02 ...... Rear View 15, 16 or 17

VRTE-1000-02 ...... Rear View 15, 16 or 17

VRTE-1500-02 ...... Rear View 15, 16 or 17

15

5.2e 19” Rack Mount Models (2U) 2K / 3KVA Rear Panel Views

(RM-2U 120V NEMA)

Rear View 18

(RM-2U 220V IEC)

Rear View 19

(RM-2U 220V G-TYPE)

Rear View 20

(RM-2U 220V NEMA)

Rear View 21

(HARDWIRE
TERMINAL)

Rear View 22

A hardwire version of all models is available. For model number, substitute the last two digits for H1 (120V) or H2 (220V).

VRTE-2000-01 ...... Rear View 18

VRTE-3000-01 ...... Rear View 18

VRTE-2000-02 ...... Rear View 19, 20 or 21

VRTE-3000-02 ...... Rear View 19, 20 or 21

16

5.3 AC Power and Load Connections

Various input (and sometimes output) cables are supplied with all models:

1. Ensure that the UPS is disconnected from the AC power supply when connecting External

Battery Packs.

2. Use the battery cable that is supplied with the External Battery Pack when connecting it to the

UPS. Then connect the second battery cabinet to the rst and so forth, assuming more than
one is to be added.

3. Take note of UPS parameters when adding external battery packs and adjust accordingly (see

Chapter 7)

4. Connect the input cable to the UPS and connect the other end to a grounded AC power outlet.

The batteries will automatically begin to charge. Please note that while the UPS may be
used immediately, maximum back-up time may not be available until the batteries have been
charged for a minimum of 8 hours.

5. If the unit displays “Site Wiring Fault”, have the wiring fault corrected.

6. After initial charging is complete, connect the loads to the UPS (see example in Fig 2 below).

7. Do not connect any load that may overload the UPS such as equipment containing AC electric

motors or loads that have a high inrush current.

8. Make computer and/or alarm interface connections according to Chapter 6 of this user manual

and that provided with the interface option. These connections are made on the rear panel.

9. Installation is now complete.

Fig. 2 Connection example

17

5.4 Connecting an Extended Run-Time Battery Pack

Please refer to the Extended Run-Time Battery Pack user manual for detailed instructions.

5.5 Factory Default Settings

The following table shows the factory default settings for all UPS parameters as well as user
selectable options. It is recommended that changes be made shortly after installation but prior to
connection of the load/s.

Parameter Options

Output Voltage

Input/Bypass Voltage Tolerance

Input/Frequency Tolerance

High Efciency Mode Setting

Free Run Mode

Bypass In Free Run Mode

Alarm Silence

Site Wiring Fault

External Battery Pack Quantity

100/110/115/120/127 VAC

208/220/230/240 VAC

±10%

+10/-15%

+15/-20%

±2%

±5%

±7%

On/Off

On/Off

Disable/Enable

On/Off

Enable/Disable

0, 1, 2

Factory Default Setting

120V

230V

+10/-15%

±5%

Off

On

Disable

Off

Disable

0

6. Communication Interface and Alarm Connections

6.1 Overview

All models are available with various interfaces which allow direct communication with, and control
of, the computer. There is a choice of an RS-232 serial data interface, a USB data interface and
an EPO (Emergency Power Off) connector. NOTE: The RS-232 port cannot be used when the
USB interface is in use.

There is also an optional interface slot that allows for the installation of additional communications
cards which can be used parallel with either the RS-232 or USB ports.

There are currently two cards available; an SNMP/WEB card which allows UPS management and
power monitoring over a network or the internet and an AS/400 card which contains voltage-free
relay contacts. Please contact tech support for more information on these options.

6.2 Connecting the UPS to a Computer

The communication cable that is supplied with the UPS is the ONLY one that should be used with it.
Other cables may not work and may cause improper operation or the unit to malfunction.

Some options may come as a complete package containing a different cable, different power
management software and additional hardware (i.e. interface card).

Please ensure that your operating system is supported by the provided software. Detailed software
installation instructions are provided with or within the power management software.

18

6.3 RS-232 Interface Port (Standard)

The RS-232 interface uses a 9-pin female D-sub connector. This information consists of data
regarding utility (AC) power, the load and the UPS. The interface port pins and their functions are
identied in the following table:

Pin# Signal Direction (UPS) Functions

2

3

5

6

8

9

TxD

RxD

Common

CTS

DCD

RI

NOTE: Maximum rating is 24VDC / 50mA

Output

Input

Output

Output

Output

TxD Output

RxD / Inverter Off Input

Common

AC Failure Output

Low Battery Output

+8-24 VDC Power

6.4 USB Port

Connecting the UPS to the computer is accomplished using a free USB port on the computer. A
USB compliant operating system is necessary as well as hardware and the installation of a UPS
driver. The serial port cannot be used when using the USB port. The required USB cable comes
with the UPS when this option is specied. Connection is shown in Fig. 2.

6.5 EPO Port (Emergency Power Off)

The EPO port allows an immediate emergency shutdown to be activated remotely by disconnecting
and removing power from the UPS output. Any manual or automatic shutdown procedures
including those directed by power management software, are overridden. To activate, make sure
the UPS and loads are rst turned off. Remove the jumper from the EPO connector, and connect
an insulated dry contact (NC, 60VDC, 30VAC, 20mA) to the EPO port.

6.6 Network Transient Protector (Optional)

The network transient protector, located on the rear panel, consists of both IN and OUT jacks
housed on a separate RJ-45 (10BaseT) network card. If used, make sure that the input and the
output are connected to the appropriate jack.

6.7 Load Segments

The power management software controls individual sets of output receptacles on the UPS called
“load segments” which provide controlled and sequential startup and shutdown of loads. Less
critical equipment can be turned off during power outages saving battery power for more critical
loads. Load segment status can be viewed from the LCD display on the UPS and can be changed
if necessary. Load segments are usually controlled by the UPS management software.

19

7. Operational Instructions

7.1 Starting Up and Shutting Down the UPS

Start Up

1. Ensure that the unit has been correctly installed and that the input power cable is connected

to a properly grounded AC outlet.

2. The unit is turned on by pushing the power push-button on the front panel for more than 3

seconds.

3. The unit sequences through its functional check, AC line synchronization and inverter startup.

Power is then applied to the outlets.

4. During this sequence, the LCD panel displays “Ready On”. An LED illuminates when output

power is available and the LCD panel displays “Line mode”.

5. The loads can now be turned on.

Shut Down

1. Shut down and turn off all connected loads.

2. Push the power push-button on the front panel for ve seconds or more. An audible alarm will

sound and the unit will shut down.

3. The LCD panel displays “UPS OFF” for a few seconds.

4. In emergency situations or applications which require such, the EPO located on the back of

the unit should be used.

7.2 Push-button Operations

There are three operational push-buttons on the front panel:

1.

2.

3.

Power - This push-button turns the unit on and off. To initiate a start-up or shut-

down, press and hold this push-button for 3 seconds.

Enter - This push-button is used to check current UPS and load settings, information
and power measurements. To activate, press it for at least 2 seconds. There are 15
different readings that can be checked in this mode and pressing this push-button
once each time scrolls through each reading. If the push-button is not pressed within
5 seconds, the display reverts to its original mode.

Function/Scroll - This push-button selects or enables various user-selectable
parameters. There are 14 different parameters which can be scrolled through.
To activate, press it for at least 2 seconds. After locating a setting or particular
parameter, press the Enter push-button to select that parameter and view its current
setting. Press the Function push-button once again to scroll through the setting
options. Once the desired setting is located, press the Enter push-button to enable
the new setting and once again to save it (you will be prompted to do so). If no
action is taken within 10 seconds, the display reverts to its previous mode.

20

7.3 Control Panel Indicators

ON ON-LINE ON-BAT BYPASS FAULT

FUNC ENTER ON/OFF

Status, parameters and readings are displayed on the control panel via ve LED indicators and/
or an LCD screen and audible alarms compliment the display.

ON

ON-LINE

ON-BAT

BYPASS

FAULT

This symbol is accompanied by a green LED that illuminates when the
UPS has been turned on.

This symbol is accompanied by a green LED that illuminates when the
UPS is in normal or static bypass mode and AC voltage is present at the
output terminals.

This symbol is accompanied by a yellow LED that illuminates when the
UPS is operating in battery mode.

This symbol is accompanied by a yellow LED that illuminates when the
UPS is operating in bypass mode.

This symbol is accompanied by a red LED that illuminates if an internal UPS
error occurs. An audible alarm also sounds but can be muted by pressing
any of the push-buttons on the front panel.

Tower Models

19” Rack-Mount Models

ON ON-LINE ON-BAT BYPASS FAULT

FUNC ENTER ON/OFF

Fig. 3 Control panel

21

7.4 LCD Panel Display Modes

1. Normal Display Mode

UPS status is shown in this display mode. From this mode, the UPS data display mode and the
setting display mode can be selected by pressing the appropriate push-button.

2. Data Display Mode

Various data and measurements are shown in this display mode. Pressing the Enter push-button
(for 2 seconds to activate) scrolls through the following data:

Parameter

O/P VOLT = xxx,x V

O/P FREQ = xx,x Hz

I/P VOL T = xxx,x V

I/P FREQ = xx,x Hz

BAT VOLT = xx,x V

O/P LOAD% = xx %

O/P W = x W

O/P VA = x VA

O/P CURR = x A

BACKUP TIME = xx min

BAT CHARG = xx %

TEMPERATURE = xx °C

BAT PACK NUM = x

RATING = xxxx VA U

CPU VERSION = xx.x

Indicates

Output AC voltage

Output Frequency

Input AC voltage

Input Frequency

Battery Voltage

Load expressed as a percentage of the maximum load

Output Watts

Output VA

Output Current

Estimated Backup time in minutes

Approximate Battery capacity expressed as a percentage

Approximate ambient temperature

External Battery Pack quantity

UPS Rating

CPU Version

3. Conguration/Setting Display Mode

1. The current UPS conguration/settings are shown in this mode.

2. To enter this, press the Function/Scroll push-button for one second. The rst conguration

parameter will be shown on the LCD display.

3. Press the Function/Scroll push-button to scroll through each parameter.

4. Press the Enter push-button to select the parameter.

5. Press the Function/Scroll push-button to scroll through the options for the selected parameter.

6. Press the Enter push-button to select the option. You will be prompted to save the selection,

so pressthe Enter push-button to conrm and save your selection. See the table below for
further details.

7. If no action is taken within 10 seconds, the display reverts to normal display mode.

22

Settings LCD Display Detail Selection/Option Default

Output Voltage

Input/Frequency

Input/Bypass
Voltage

Free Run Mode

Bypass Enable/Disable
in Free run Mode

High Efciency Mode

Manual Bypass Force

Load Segment / Group
Management

Initiate Battery Test

O/P V Setting

I/P F Setting

I/P Bypass Set

Free Run Set

Bypass disable

HE Mode Set

Manual Bypass

Outlet Setting

Battery Test

Nominal Voltage Selection

Input frequency range selection when
UPS is in free run mode

Input Voltage range selection when
bypass is available

UPS run in Free run mode selection
(unsynchronized)

Allows the UPS to go into bypass
mode when unsynchronized.

Allows the UPS to run in high
efciency mode

Forces the UPS into bypass mode.
(For service only)

Allows load group/segments to be
turned on and off from the front panel

Detects whether battery is in good
condition or not.

208/220/230/240 V

100/110/115/120/127 V

±2%
±5%
±7%

±10%
+10/-15%
+15/-20%

ON/OFF

Disable/Enable

ON/OFF

ON/OFF

1 ON & 2 ON
1 OFF & 2 ON
1 OFF & 2 OFF
1 ON & 2 OFF

230V

110V

±5%

+10/-15%

ON

Disable

OFF

OFF

1 ON &
2 ON

Alarm Silence

External Battery Pack Quantity

Site Wiring Fault Alarm

Language

Generator Mode

RS-232 communication

Silence Set

Bat Cabinet Set

Sit Fault Set

Language

Generator

RS232 Control

Enables or disables alarm silencing

Allows the UPS to more accurately
determine remaining backup time

Enables or disables site wiring fault
alarm

Selects load language

Places UPS in generator mode ***

Enables or disables RS-232
communication capability

ON/OFF

0 (only internal batteries)
1 (one external cabinet)
2 (two external cabinets)

Enable /Disable

English, German, French,
Spanish, Italian.

ON/OFF

Enable/Disable

OFF

0

Disable

English

OFF

ENABLE

7.5 Manual UPS or Battery Test

A manual UPS or battery test can be initiated from the UPS conguration/settings display and
can be carried out even when the UPS is not charging the battery. To initiate, scroll through the
parameters until Manual Bat test is displayed on the LCD panel. Press the Enter push-button
twice.

** NOTE: In order for the UPS and power management software to function correctly, Manual
Bypass should always be set to OFF as the load will not be protected by the UPS when Manual
Bypass is ON.

*** NOTE: The UPS should be turned off but kept connected to the AC power supply before
activating the Generator Mode.

23

7.6 Audible Alarms

1. If the UPS is on battery and the “ON BATTERY” LED is illuminated, the unit will beep every 5
seconds.

2. If the battery capacity is low and the “ON BATTERY” LED is ashing, the unit will beep twice
every 5 seconds.

3. If the UPS is in bypass mode and the “BYPASS” LED is illuminated, the unit will not beep.

4. If the UPS has an internal fault and the “ALARM” LED is illuminated, the unit will emit a
constant alarm tone and display the cause of the fault on the LCD panel.

5. To silence an alarm, press any of the three push-buttons on the front panel. The alarm will be
silenced under all conditions except when the battery is low, under which condition the alarm
cannot be silenced.

6. The audible alarm function can be de-activated internally by selecting the appropriate
parameter from the LCD panel.

24

7.7 Trouble shooting

Output
Overload

Battery Test

Over-Charge

Low Battery

On-Battery

Two beeps per
second

No audible tone

Constant audible
tone

Two beeps every
5 seconds

One beep every
5 seconds

Problem DescriptionAudible Alar.LCD Dis.

The UPS is overloaded (in
Line Mode). The power rating
of the connected equipment
exceeds the capacity (VA
rating) of the UPS. The UPS
operates in bypass mode.

The UPS is performing a
battery test.

The batteries have been
over-charged.

The unit is operating on battery
power but will shut down
shortly due to low battery
voltage.

The unit is operating on battery
power.

Corrective Action

Reduce the load on the UPS by
disconnecting less critical equipment.
Once the total load is below the
maximum specied by the UPS, it will
switch from bypass back to normal
mode.

No action required. The UPS will
resume normal operation once the
battery test has been successfully
completed.

Turn off protected loads, then turn off
the UPS and contact tech support.

Initiate a controlled shutdown of
connected equipment immediately.
The UPS will restart automatically
once AC power has been restored.

No action required. A controlled
shutdown of connected equipment
can be initiated if necessary.

Charger
Failure

Over­Temperature

Output
Short Circuit

High Output
Voltage

Low Output
Voltage

Bus Fault

Site Wiring
Fault

Constant audible
tone

Constant audible
tone

Constant audible
tone

Constant audible
tone

Constant audible
tone

Two beeps per
second

One beep per
second

Battery charger failure.

High ambient temperature.

Output short circuit.

Output voltage too high.

Output voltage too low.

Internal DC bus voltage too
high.

Incorrect AC power connection
polarity. Ground connection
missing or faulty.

Turn off protected loads, then turn off
the UPS and contact tech support.

Check that the UPS cooling fans and
ventilation holes are not blocked.
Check that the ambient temperature
surrounding the UPS is not above
104°F (40°C). If these conditions do
not exist but the problem persists,
contact tech support.

Turn off protected loads, then turn off
UPS and contact tech support.

Turn off protected loads, then turn off
UPS and contact tech support.

Turn off protected loads, then turn off
UPS and contact tech support.

Turn off protected loads, then turn off
UPS and contact tech support.

Have the wiring fault corrected or
alternately, disable the related alarm
on the UPS

Line
Abnormal

FOR ADDITIONAL ASSISTANCE, PLEASE CONTACT US AT 310-689-2328 OR [e-mail]

One beep per
second

Incorrect AC Line backed up
during auto restart.

25

Connect correct AC power line.

8. Maintenance

As long as all the installation, environmental and operational requirements have been followed
and met, the UPS will require little or no maintenance for many years. The batteries are the
only component that should eventually need replacing. Their useful life depends primarily on the
following two factors; the ambient temperature of the environment in which the UPS is located and
the number of times they’re called into use (i.e. discharged). In both cases, the lower the number,
the longer they will last. At an ambient temperature of 77°F (25°C), typical battery lifetime is 3-5
years. A test of the UPS and batteries should be carried out at regular intervals (every 6 to 12
months) to verify that back-up time is still adequate for the application. The UPS should also be
charged every six months if it is kept in storage and not used.

8.1 Battery Replacement

Since the batteries are “Hot-Swappable”, they can be replaced without having to turn the UPS off
or disconnecting the load.

WARNING!

Batteries may cause electrical shock or burn from high short circuit currents. Please
observe the following precautions when working with them:

1. Remove jewelry and metal objects such as watches and rings.

2. Use tools that have insulated handles.

3. Prevent tools and other metal objects from coming into contact with the batteries.

4. Batteries can pose an electric energy hazard. Do not rewire, modify, or change any
battery wiring or connections. Such modications can cause serious injury and/
or damage.

5. Replace with the same type, rating and quantity as the original batteries.

6. Do NOT disconnect the batteries while the UPS is in Battery mode.

The following procedure applies to both Tower (Fig. 4) and 19” Rack-Mount (Fig. 5) models:

1. The front panel of the UPS can be removed by pulling or gently prying it off at the
locations indicated and in the direction shown in the following diagrams. STEP 1.
CAUTION: Be careful not to pull the cover abruptly or too far forward as there is a ribbon cable
that supplies the LCD display connecting it to the UPS

2. Once the cover has been removed and rotated out of the way, remove the screws securing the
metal battery cover and set them and the cover aside in a safe place. STEP 2.

3. Slowly slide the battery cartridge out from the UPS. STEP 3.

4. Disconnect each battery within taking note of each one’s physical orientation, polarity and
mechanical connections.

5. Replace the batteries and reconnect them according to the details noted in step 4.

6. Carefully slide the battery cartridge containing the new batteries back in making sure it goes
in all the way and “clicks” into place.

7. Reinstall the metal battery cover and then the front panel.

26

Battery Replacement Procedure Diagram for Tower Models

Step 1

CAUTION: Take care when removing the front cover as there is a ribbon cable attached to the

cover from the UPS!

Fig.4

Step 2

Step 3

Battery Replacement Procedure Diagram for 19” Rack-Mount Models

Step 1

Step 2

Step 3

CAUTION: Take care when removing the front cover as there is a ribbon cable attached to the

cover from the UPS!

8.2 Storage Requirements

Store the UPS covered, upright and in a cool, dry location, with its battery fully charged. Before
storing, charge the UPS for at least 8 hours. During extended storage in environments where the
ambient temperature is +5 to +86°F (-15 to +30°C), charge the UPS’s battery every 6 months.
During extended storage in environments where the ambient temperature is +86 to +113°F (+30
to +45°C), charge the UPS’s battery every 3 months.

Fig.5

27

9. Specications

9.1 120V Models

GENERAL

Rated Capacity: 700VA, 1000 VA, 1500 VA, 2000 VA, 3000 VA with a power factor of 0.7
Technology: True on-line, double conversion topology with integral automatic bypass

INPUT

Phase: Single phase plus ground
Input Bypass Voltage: 96 - 138 VAC (+15% to -20% of 120V nominal - user selectable)
Input Voltage range: 60 / 70 / 80VAC - 144 VAC
(60-144V @ 40% load, 70-144V @ 70% load, 80-144V @ 100% load)
Frequency: 50 / 60 Hz Auto sensing
AC Frequency range: 45 - 65 Hz
Synchronization range: ± 3Hz
Input Current: 700VA - 7A, 1000VA - 10A, 1500VA - 12A, 2000VA - 16A, 3000 VA - 24A
Input Power factor: 0.97

OUTPUT

Output Voltage: 100 / 110 / 115 / 120 / 127 VAC (user selectable)
Voltage regulation: ± 2%
Voltage distortion: < 5% THD with non-linear loads, < 3% THD with linear loads
Frequency regulation ± 0.25 Hz (while on battery or in free run mode)
Dynamic response: ± 9 % max from 100% to 20 % or from 20% to 100 % linear load
Overload capacity: 100 - 125% for 1 min, 125 - 150% for 10 sec
Efciency (HE Mode): Greater than 95%
Efciency (On-line Mode): Greater than 86%
Crest Factor: 3 : 1

9.2 230V Models

GENERAL

Rated power: 700VA, 1000 VA, 1500 VA, 2000 VA, 3000 VA with a power factor of 0.7
Technology: True on-line, double conversion topology with integral automatic bypass

INPUT

Phase: Single phase plus ground
Bypass Voltage: 184 - 265 VAC (user selectable)
Input Voltage range: 120 / 140 / 160 VAC - 276 VAC
(120V @ 40%, 140V @ 70%, 160V @ 100% load)
Frequency: 50 / 60 Hz Auto-sensing
AC Frequency range: 45 - 65 Hz
Synchronization range: ± 3Hz
Input Current: 700VA - 4A, 1000VA - 6A, 1500VA - 8A, 2000VA - 10A, 3000VA - 16A
Input Power factor: 0.97

OUTPUT

Output Voltage: 208 / 220 / 230 / 240 VAC (user selectable)
Voltage regulation: ± 2%
Voltage distortion: < 5% THD with non-linear loads, < 3% THD with linear loads
Frequency regulation ± 0.25 Hz (while on battery or in free run mode)
Dynamic response: ± 9 % max from 100% to 20 % or from 20% to 100 % linear load
Overload capacity: 100 - 125% for 1 min, 125 - 150% for 10 sec
Efciency (HE Mode): Greater than 95%
Efciency (On-line Mode): Greater than 86%
Crest Factor: 3 : 1

28

9.3 All Models

ENVIRONMENTAL

Ambient temperature range: +32 °F to +104°F (+0 °C to +40 °C)
Optimum temperature range: +59 °F to +77°F (+15 °C to +25 °C)
Storage temperature: +5 °F to +122°F (-15 °C to +50 °C)
Cooling: Forced air cooling
Humidity: 0-95%, non-condensing
Elevation: 10,000 feet max (operation), 45,000 feet (storage)
Audible noise: < 45 db normal and battery mode (700-1000 VA models)
< 50 db normal and battery mode (1500-3000 VA models)

STANDARDS

Safety: EN50091-1-1, EN/IEC 62040-1-1
Emissions: (700 - 1500VA) EN50091-2 Class B, EN/IEC 62040-2 Category C1
IEC 61000-3-2
Emissions: (700 - 2000VA) FCC PART 15 Class B
Emissions: (2000 - 3000VA) EN50091-2 Class A, EN/IEC 62040-2 Category C2
Emissions: (3000VA) FCC PART 15 Class A
IEC 61000-3-2
Immunity: EN50091-2, EN/IEC 62040-2
IEC 61000-2-2
IEC 61000-4-2 Level 3
IEC 61000-4-3 Level 2
IEC 61000-4-4 Level 2
IEC 61000-4-6 Level 2
IEC 61000-4-8 Level 3
Conformity: UL 1778, cUL C22.2 No. 107.1, 107.2, FCC, CE
Transient Immunity (120V); Per IEEE 62.41 (formerly IEEE 587)
Transient Immunity (230V): Per IEEE IEC 61000-4-5 level 3

MODEL & PART NUMBER DESIGNATION

120V Tower Models: VTWE-0700-01 VTWE-1000-01,
VTWE-1500-01 VTWE-2000-01,
VTWE-3000-01

230V Tower Models: VTWE-0700-02 VTWE-1000-02,
VTWE-1500-02 VTWE-2000-02
VTWE-3000-02

120V Rack-Mount Models (1U): VRME-0700-01 VRME-1000-01

230V Rack-Mount Models (1U): VRME-0700-02 VRME-1000-02

120V Rack-Mount Models (2U): VRTE-0700-01 VRTE-1000-01
VRTE-1500-01 VRTE-2000-01
VRTE-3000-01

230V Rack-Mount Models (2U): VRTE-0700-02 VRTE-1000-02
VRTE-1500-02 VRTE-2000-02
VRTE-3000-02

29

230V Tower Models:

VTWE-0700-02* VTWE-1000-02* VTWE-1500-02* VTWE-2000-02* VTWE-3000-02* Model #

Capacity

Input Connection

700VA / 490W

IEC 320 (10A)

Output Connection
Options

Battery Type
& Rating

Battery Quantity

Backup Time
(Full Load)

Sealed, lead-acid

7.2Ah/12V

2

5 min

Recharge time

Dims ins/mm
W x D x H

Weight lbs/kg

29.7 / 13.5

230V 19” Rack- Mount Models:

Model #

Capacity

Input Connection

VRTE-0700-02* VRTE-1000-02* VRTE-1500-02* VRTE-2000-02* VRTE-

700VA / 490W

IEC 320 (10A)

Output Connection
Options

Battery Type
& Rating

Battery Quantity

Backup Time
(Full Load)

Sealed, lead-acid

7.2Ah/12V

2

5 min

Recharge time

Dims ins/mm
W x D x H

Weight lbs/kg

32 / 14.6

1000VA / 700W

4 x IEC 320 (10A)

4 x NEMA 5-15R

2 x European

Sealed, lead-acid

7.2Ah/12V

6 x 16.5 x 9.4

152 x 420 x 238

35.7 / 16.2

1000VA / 700W

4 x IEC 320 (10A)

4 x NEMA 5-15R

2 x European

Sealed, lead-acid

7.2Ah/12V

16.9 x 16.7 x 3.3
428 x 425 x 84

38 / 17.3

3

6 min

3

6 min

1500VA / 1050W

Sealed, lead-acid

9Ah/12V

3

5 min

<4 hours to 90%

37.4 / 17

1500VA / 1050W

Sealed, lead-acid

9Ah/12V

3

5 min

<4 hours to 90%

39.8 / 18.1

2000VA / 1400W

3000VA / 2100W

IEC 320 (16A)

8 x IEC 320 (10A), 1 x IEC 320 (16A)

12 x NEMA 5-15R

6 x European, 1 x IEC 320 (16A)

Sealed, lead-acid

7.2Ah/12V

6

6 min

Sealed, lead-acid

9Ah/12V

6

5 min

8.9 x 16.7 x 14.2
225 x 425 x 360

69.5 / 31.6

2000VA / 1400W

72.6 / 33

3000-02*

3000VA / 2100W

IEC 320 (16A)

8 x IEC 320 (10A), 1 x IEC 320 (16A)

12 x NEMA 5-15R

6 x European, 1 x IEC 320 (16A)

Sealed, lead-acid

7.2Ah/12V

6

6 min

Sealed, lead-acid

9Ah/12V

6

5 min

16.9 x 24 x 3.3

428 x 610 x 84

69.5 / 31.6

72.6 / 33

230V 19” Rack- Mount Models:

Model #

VRME-0700-02 VRME-1000-02

Capacity

Input Connection

Output Connection

Battery Type & Rating

Battery Quantity

Backup Time (Full Load)

Recharge time

Dims ins/mm W x D x H

Weight lbs/kg

700VA / 490W

1000VA / 700W

IEC 320 (10A)

4 x IEC 320 (10A)

3 x 5-15R (US)

Sealed, lead-acid 7Ah/6V

4

6 min

4

4 min

<4 hours to 90%

16.9 x 16.7 x 1.73 428 x 425 x 44

34.1 / 15.5

* A hardwire version of these
models is available. For model
number, substitute the last two
digits of the model number for
H1 (120V) or H2 (220V).

120V Tower Models:

Model #

Capacity

VTWE-0700-01* VTWE-1000-01* VTWE-1500-01* VTWE-2000-01* VTWE-3000-01*

700VA / 490W

Input Connection

Output Connection

Battery Type
& Rating

Battery Quantity

Backup Time
(Full Load)

Sealed, lead-acid

7.2Ah/12V

2

5 min

Recharge time

Dims ins/mm
W x D x H

Weight lbs/kg

29.7 / 13.5

120V 19” Rack- Mount Models:

Model #

Capacity

VRTE-0700-01* VRTE-1000-01* VRTE-1500-01* VRTE-2000-01* VRTE-

700VA / 490W

Input Connection

Output Connection

Battery Type
& Rating

Battery Quantity

Backup Time
(Full Load)

Sealed, lead-acid

7.2Ah/12V

2

5 min

Recharge time

Dims ins/mm
W x D x H

Weight lbs/kg

32 / 14.6

1000VA / 700W

6 x NEMA 5-15R

Sealed, lead-acid

7.2Ah/12V

3

6 min

6 x 16.5 x 9.4

152 x 420 x 238

35.7 / 16.2

1000VA / 700W

6 x NEMA 5-15R

Sealed, lead-acid

7.2Ah/12V

3

6 min

16.9 x 16.7 x 3.3
428 x 425 x 84

38 / 17.3

1500VA / 1050W

Fixed Power Cord

Sealed, lead-acid

9Ah/12V

3

5 min

<4 hours to 90%

37.4 / 17

1500VA / 1050W

Fixed Power Cord

Sealed, lead-acid

9Ah/12V

3

5 min

<4 hours to 90%

39.8 / 18.1

2000VA / 1400W

6 x NEMA 5-15R

Sealed, lead-acid

7.2Ah/12V

6

6 min

6 x 16.5 x 9.4

152 x 420 x 238

69.5 / 31.6

2000VA / 1400W

6 x NEMA 5-15R

Sealed, lead-acid

7.2Ah/12V

6

6 min

16.9 x 24 x 3.3
428 x 610 x 84

69.5 / 31.6

3000VA / 2100W

Sealed, lead-acid

9Ah/12V

6

5 min

72.6 / 33

3000-01*

3000VA / 2100W

Sealed, lead-acid

9Ah/12V

6

5 min

72.6 / 33

120V 19” Rack- Mount Models:

Model #

VRME-0700-01 VRME-1000-01

Capacity

Input Connection

Output Connection

Battery Type & Rating

Battery Quantity

Backup Time (Full Load)

Recharge time

Dims ins/mm W x D x H

Weight lbs/kg

700VA / 490W

1000VA / 700W

IEC 320 (10A)

4 x IEC 320 (10A)

3 x 5-15R (US)

Sealed, lead-acid 7Ah/6V

4

6 min 4 min

<4 hours to 90%

16.9 x 16.7 x 1.73 428 x 425 x 44

34.1 / 15.5

31

* A hardwire version of these
models is available. For model
number, substitute the last two
digits of the model number for
H1 (120V) or H2 (220V).

10. Warranty

10.1 Limited Three-Year Warranty and Exclusions

NOTE: For this warranty to be valid, completed registration information must be received within 30 days of original purchase.

Marathon Power warrants to the original purchaser, who must have properly registered the product within 30 days of
purchase, and not for the benet of anyone else that this product at the time of its sale by Marathon Power is free of defects
in materials and workmanship for three (3) years (batteries for 2 years within the USA, Canada and Mexico, otherwise 1
year) from the original purchase date. Marathon Power will correct such defects by repair or replacement, at its option, if
within such three year period the product is returned prepaid and all warranty claim instructions are followed. This warranty
excludes labor for removal or reinstallation of this product. This warranty is void if this product is installed improperly or in
an improper environment, overloaded, misused, opened, abused, or altered in any manner, or is not used under normal
operating conditions or not in accordance with all labels or instructions. There are no other or implied warranties of any
kind, including merchantability and tness for a particular purpose, but if any implied warranty is required by the applicable
jurisdiction, the duration of any such implied warranty, including merchantability and tness for a particular purpose, is
limited to three years. Marathon Power is not liable for incidental, indirect, special or consequential damages, including
damage to, or loss of use of, any equipment, lost sales or prots or delay or failure to perform this warranty obligation.

10.2 Limitations & Claims

This warranty does not cover any Marathon Power UPS or any properly connected electronic equipment which has been
improperly installed, overloaded, abused or altered in any manner, or is not used under normal operating conditions, or in
accordance with any labels or instructions, and does not cover any damage to properly connected electronic equipment
resulting from a cause other than a “surge”.

Damage caused by failure to provide a suitable installation environment for the product (including, but not limited to, lack of a
good ground) will not be covered by this warranty. This warranty does not apply to damage caused by direct lightning strikes,
or damage caused by electrical disturbances that exceed published product specications. These products are intended to
limit the maximum amplitude of transient voltage surges on power lines to specied values. They are not intended to function
as surge arrestors. The UPS is intended to be installed on the load side of the service entrance and has been tested to verify
that transient voltage surges are limited when subject to non-repetitive transient voltage surge events. This warranty excludes
any incidental, indirect, special or consequential damages, including without limitation, labor for removal or reinstallation of
the Marathon Power UPS or any connected electronic equipment, data loss or alteration loss of equipment use, lost sales or
prots and any such damages for delay or failure to perform this warranty obligation. This warranty is in lieu of and excludes
all implied warranties of merchantability or tness for use. In addition, the warranty does not cover restoration of lost data and
reinstallation of software. Some states may not allow the exclusion or limitation of incidental or consequential damages or
other remedies, so the above exclusions or limitations may not apply to you.

Take the following stps to le a warranty claim: Contact us at Marathon Power, Inc., Attn: Returns, 2538 E. 54th Street,
Huntington Park, California 90255 or call [phone] within 30 days of the occurrence. Be prepared to provide detailed
information about the event, any damage, the UPS model number, purchase date and location. You will then be provided
with a Return Authorization Number (RAN), and be instructed to forward your proof of purchase (receipt), an explanation
of the event and your UPS. If Marathon Power determines that the damage was due to a “surge”, we may request that all
connected equipment be submitted for evaluation. Marathon Power is not responible for shipping costs. In the event that
the equipment has been damaged by a “surge” Marathon Power will reimburse you for repair or replacement at fair market
value (on a pro rata basis) as indicated by the respective amounts above. The warranty coverage is above and beyond, only
to the extent needed, of that provided by any other source, including but not limited to any connected equipment coverage,
any manufacturer’s warranty or insurance policy. To receive payment for repair to damage due to a “surge,” the original
purchaser should (upon prior approval from Marathon Power) have such equipment repaired by an authorized service center
of such equipment’s manufacturer. The original purchaser will submit a repair bill along with a statement from the repair facility
documenting the nature of the damage and how it was sustained to said equipment.

32

Marathon Power, Inc. 2016

2538 E. 54th Street

Huntington Park, CA 90255

Office: 310-689-2328

Fax: [phone]

[e-mail]

www.marathon-power.com

Marathon Power Inc. 2016

©

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