Thank you for selecting a Manitowoc Dispenser, the dependability leader in ice making equipment and related
products. With proper care and maintenance, your new Manitowoc Dispenser will provide you with many years
of reliable and economical performance.
Part Number
80-1388-3
Safety Notices
Procedural Notices
Installation and start-up of this equipment should be
done by a qualified service technician.
When using or servicing a Q Model Dispenser, be sure
to pay close attention to the safety notices in this
manual. Disregarding the notices may lead to serious
injury and/or damage to the dispenser.
Throughout this manual, you will see the following
types of safety notices:
WARNING
Text in a Warning box alerts you to a potential
personal injury situation. Be sure to read the Warning
statement, and then proceed carefully.
CAUTION
Text in a Caution box alerts you to a situation in
which you could damage the dispenser. Be sure to
read the Caution statement, and then proceed
carefully.
When using or servicing a Q Model Dispenser, be sure
to read the procedural notices in this manual. These
notices supply helpful and important information.
Throughout this manual, you will see the following
types of procedural notices:
NOTE: Text set off as a Note provides you with
simple, but useful, extra information.
Important
Important boxes serve two functions.
They call the operator’s attention to important
information.
They also provide the service technician with
information that may help perform a procedure
more efficiently. Disregarding this information may
slow down the work.
CAUTION
Proper care and maintenance are essential for troublefree operation of your Manitowoc Dispenser.
Read and understand this manual. It contains valuable
care and maintenance information. If you encounter
problems not covered by this manual, feel free to
contact Manitowoc Ice, Inc. We will be happy to
provide assistance.
WARNING
Personal Injury Potential
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified from
that of original manufactured specifications.
2
We reserve the right to make product
improvements at any time.
Specifications and design are subject to
change wi thout notice.
Model/Serial Number Location..............................................................................................................................1-1
Q Series Measurements...........................................................................................................................................2-1
Q Series Metric Measurements..............................................................................................................................2-2
For Cleaning (Door Removal)................................................................................................................................4-1
Cleaning the Drain Pan...........................................................................................................................................4-2
Disassembling the Rocking Chute/Door................................................................................................................4-3
Re-Installing the Paddle Wheel Guard .................................................................................................................4-6
Disassembling the Dispenser Parts for Bin Cleaning
(Agitator and Paddle Wheel Removal)..................................................................................................................4-7
Water Valve Assembly............................................................................................................................................4-10
i
Table of Contents
Table of Contents (continued)
Section 5 – Component Parts-Removal and Replacement
Gearmotor Shaft Seal Replacement ......................................................................................................................5-1
Removal of Front Panel of Dispenser
(See pages 4-1 and 4-2)
Removal of Pin, Agitator and Paddle Wheel
(See pages 4-5and 4-6)
Section 6 – Checklist
Problem: Ice Does Not Dispense When Rocking Chute is Depressed................................................................6-1
ii
Section 1 General Information
N
N
General Information
This manual is a reference guide for the
owner/operator, service agent and installer of this
equipment. Please read this manual before
installation or operation of the machine. If you
encounter a problem, first consult the Trouble
shooting Guide or Adjustments sections of this
manual. I
f you cannot correct the problem, call your
Manitowoc Service Agent, Distributor or the Factory.
Always have your model and serial number available
when you call.
Q1000 Ice Machines are not approved for use on a QModel Dispenser.
Earthquake kits are available to secure the ice machine
to the dispenser and the dispenser to the floor.
Adapter Kit
A 22’’ wide machine mounted to a 30’’ wide dispenser
requires an adapter kit
Front of Dispenser
Label with Model Number and
Serial Number is located behind
the front panel, to the right of
the rocking chute.
Locations of Model Number and Serial Number
Back of Dispenser
A second location for the Model
Number and Serial Number is on
Model
umber/
Serial
umber
the back of the dispenser, in the
upper right corner..
Dispensers Covered in This Manual
Series
Q160
Q300
Q290
Rocking Chute
Operated
QPA160 QRA164 QCA163 N/A
QPA310 QRA340 QCA330 N/A
N/A N/A N/A QFA291
NOTE: These dispensers are designed to dispense both dice and half dice ice.
These dispensers may be used in conjunction with a Manitowoc ice machine for automatic fill of dispenser.
Q160 dispensers are capable of storing 120 lbs. of ice.
Q290/Q300 dispensers are capable of storing 180 lbs. of ice.
Card Operated Coin Operated
Glass Fill
Dispenser
1-1
General Information Section 1
WARRANTY INFORMATION
The packet containing this manual also includes
warranty information. Warranty coverage begins the
day your new dispenser is installed.
2. Repairs due to unauthorized modifications to the
dispenser or the use of non-standard parts without
prior written approval from Manitowoc Ice, Inc.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
3. Damage caused by improper installation of the
dispenser, electrical supply, water supply or
drainage, or damage caused by floods, storms, or
other acts of God.
If you do not return your OWNER WARRANTY
REGISTRATION CARD, Manitowoc will use the
date of sale to the Manitowoc Distributor as the first
day of warranty coverage for your new dispenser.
4. Premium labor rates due to holidays, overtime, etc.;
travel time; flat rate service call charges; mileage
and miscellaneous tools and material charges not
listed on the payment schedule. Additional labor
WARRANTY COVERAGE
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc representative or
Manitowoc Ice, Inc. if you need further warranty
information.
charges resulting from the inaccessibility of the
dispenser are also excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions provided
PARTS
in this manual.
Manitowoc warrants the dispenser against defects in
materials and workmanship, under normal use and
service, for three (3) years from the date of original
installation.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company, qualified and authorized
by a Manitowoc distributor, or a Contracted Service
LABOR
Labor required to repair or replace defective
components is covered for three (3) years from the date
of original installation.
Representative must perform the warranty repair.
NOTE: If the dealer the dispenser was purchased from
is not authorized to perform warranty service, contact
the Manitowoc distributor or Manitowoc Ice, Inc. for
the name of the nearest authorized service
EXCLUSIONS
representative.
The following items are not included in the dispenser’s
warranty coverage:
SERVICE CALLS
If you have followed the procedures listed the
1. Normal maintenance, adjustments and cleaning as
outlined in this manual.
Troubleshooting Guide of this manual, and the
dispenser still does not perform properly, call your
authorized service company.
1-2
Section 1 General Information
A
r
A
r
Equipment Overview
Q300 Dispensers
Removable
front panel
Gearmotor
Scrap ice
tray
gitator time
Q160 Dispensers
Rocking chute
gitato
Ice bin
Paddle
wheel
The operation of the Q Series ice dispenser can be
divided into three main operations. They are Dispenser
Activation, Ice Pick-Up and Ice Delivery.
Dispenser Activation
Dispenser activation can be accomplished with a
number of different mechanisms.
• Rocking Chute (Push for Ice) Activation –User
pushes the Rocking Chute, which energizes a
microswitch. The energized microswitch engages
the gearmotor.
• Room Key Card Activation – User places their
hotel room key card into a slot on the dispenser.
The room key card activates the microswitch. The
user then presses the Rocking Chute (Push for Ice)
for ice dispense. This action activates the
gearmotor.
• Coin Operated Activation – User places one
quarter into dispenser. The quarter activates the
coin mechanism. The user then presses the Rocking
Chute (Push for Ice) for ice dispense. This action
activates the gearmotor.
Ice Pick-Up
When the customer activates the dispenser, the
gearmotor inside the dispenser begins to turn.
The gearmotor shaft is attached to the paddle wheel
inside the bin of the dispenser. As the paddle wheel
turns it picks up ice from the dispenser bin. The paddle
wheel will bring the pocket containing the ice to the top
of the travel area.
Ice Delivery
When the paddle wheel pocket reaches the top of its
travel, the ice falls from the paddle wheel to the ice
chute opening of the dispenser bin. The bin chute then
directs the ice to the door assembly.
If the door closes before all the ice is dispensed, some
ice may be held back by the door assembly. If the door
is open, the ice will fall through the door and the ice
chute. The ice chute will direct the ice into the
customer’s container.
Model QFA-291 is equipped with an optional water
valve. When the water valve lever is pressed, water
flows through the system to the water valve nozzle.
1-3
General Information Section 1
Room Key Card Activation
Coin Operated Activation
1. User places ice bucket under ice chute.
2. User places their hotel room key card into a slot
on the dispenser which is labeled “Insert Room
Key Card”. The room key activates the
microswitch.
3. The user then presses the Rocking Chute (Push
for Ice) for ice dispense. Pushing the ice chute
activates the gearmotor.
The room key card must stay in the slot for the
microswitch to remain activated.
1. User places ice bucket under ice chute.
2. User places one quarter (U.S. currency only) into
dispenser.
3. The user then presses the Rocking Chute (Push for
Ice) for ice dispense.
Pushing the ice chute activates the gearmotor. Ice
will dispense for up to one minute for each 25 cent
activation per factory setting.
Important
Coin Operated Activation will accept U.S. quarters
only. No other coin is accepted and no change is
returned to the user. To allow use of Canadian
coins, please contact your local dealer.
1-4
Section 1 General Information
Adjusting the Coin Mechanism Timer
1. Remove the control box cover. On the inside of
the control box there is a white instruction label
which shows how to set intervals for coin
mechanism dispense times.
2. Inside the control box, the coin mechanism timer
is to the left. The ice agitation timer is to the
right.
3. With a small Phillips head screwdriver, adjust the
coin mechanism timer. For timer adjustment
reference information, see below or refer to the
white instruction label inside the control box
cover.
4. The timer is factory set at the midpoint (as shown
above) for 60 seconds of dispense time.
The adjustment pot can be set (counterclockwise)
for as low as 12 seconds of dispense time.
The adjustment pot can be set (clockwise) for as
high as 120 seconds of dispense time.
COIN MECHANISM
TIMER
1-5
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