Read this manual thoroughly before installing,
operating, or performing maintenance on the
equipment. Failure to follow instructions in this manual
can cause property damage, injury or death.
This manual must always be available for reference at
the place of operation.
This manual is intended for kitchen consultants, cabinet
designers, fabricators, installers, owners and operators of
our appliances.
Owners, consultants, fabricators and designers:
In order for the induction appliance to function safely
and normally, you must read and understand all
specific and critical requirements when designing the
location and the counter for the appliance.
Installers, operators and staff:
For your safety and safety of the others, you must
observe all safety instructions during installation,
operation and maintenance of the equipment.
Should you require technical assistance, call your factory
authorized service agent or distributor. Always have your model and serial number available when you call.
Your Factory Authorized Service Agent
ABOUT THIS MANUAL
Throughout this manual, the induction appliance model
indicated on the cover page is referred to as appliance,
induction appliance or equipment.
A period (.) is used in this manual as the decimal separator.
Original measurements are in metrics. Measurements in
imperial are provided for reference.
Not ALL models, options and accessories are available in all
geographical regions. Please consult your local equipment
supplier for the availability of the specific products in your
region.
INSPECT THE SHIPMENT
Thoroughly inspect the equipment upon delivery.
Immediately report to the delivery carrier, any damage that
occurred during transportation and request for a written
inspection report from a claim inspector.
Your shipment might include small packages of fasteners
or silicone strips for installation. Keep all packages.
KEEP THE PACKING SLIP
The packing slip attached to the shipment contains
detailed information on all components. Keep the packing
slip for reference.
Service Agent Telephone Number
Your Local Equipment Supplier
Supplier Telephone Number
Model Number
Serial Number
Date of Installation
Page 3
Safety Notices
Safety Notices
DEFINITIONS
DANGER
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury. This applies to the most
extreme situations.
Warning
n
Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.
Caution
,
Indicates a hazardous situation that, if not avoided,
could result in minor or moderate injury.
Notice
Indicates information considered important, and is used
to address practices not related to physical injury. For
example, messages relating to property damage.
NOTE: Indicates useful, extra information about the
procedure you are performing.
Reference: ANZI Z535.6-2011
SAFETY SYMBOLS AND WARNINGS ON THE APPLIANCE
This symbol alerts you to a hazardous situation
that WILL or COULD cause serious bodily harm
or death. Be alert and implement relevant safety
precautions.
DANGER - HIGH VOLTAGE
This dangerous voltage warning symbol
indicates a risk of electric shock and hazards
from dangerous voltage.
Electromagnetic Field
Warning
RISK OF FIRE OR ELECTRIC SHOCK! DO NOT OPEN!
To reduce the risk of fire or electric shock, do not remove or
open cover. No user serviceable parts inside.
Refer servicing to qualified personnel.
CAUTION ATTENTION
DISCONNECT FROM SUPPLY CIRCUIT BEFORE OPENING
DISCLAIMERS
DANGER
Disregarding any safety instructions may cause harm to
people, the surroundings, and the equipment. Garland
is not responsible for any damages or personal injury
caused by failure to observe any safety requirements.
Risks involved when disregarding safety precautions
include, but not limiting to:
• Death or injury caused by electric shock.
• Burn injury caused by contacting overheated cooking
surface, cookware, or oil and grease.
• Damage to the equipment caused by using
unsuitable cookware.
DANGER
Do not install or operate equipment and/or accessories
that have been misused, abused, neglected, damaged,
or altered from that of original manufactured
specifications.
DANGER
Contact the manufacturer if you intend to make any
changes on the equipment. For safety reasons, always
use genuine parts and accessories approved by the
manufacturer or authorized representative. Refer to the
warranty documents for your equipment.
DANGER
Owners and operators are cautioned that maintenance
and repairs must be performed by an authorized service
agent using only genuine replacement parts. The
manufacturer will have no obligation with respect to any
product that has been improperly installed, adjusted,
operated or not maintained in accordance with national
and local codes and/or installation instructions provided
with the product or any product that has its serial
number defaced, obliterated or removed, and/or which
has been modified or repaired using unauthorized parts
or by unauthorized service agents.
DANGER
Improper installation, adjustment, alteration, service,
or maintenance of this appliance or installation of
a damaged appliance can result in DEATH, INJURY,
EQUIPMENT DAMAGE, and void the warranty.
DANGER
All utility connections and fixtures must be maintained
in accordance with local and national codes.
Part Number 4520898 Rev 7 11/15 3
Page 4
Safety Notices
Warning
n
Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
Never use flammable oil soaked cloths or combustible
cleaning solutions for cleaning.
Warning
n
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning
use of the appliance by a person responsible for their
safety. Do not allow children to play with this appliance.
Warning
n
This product contains chemicals known to the State
of California to cause cancer and/or birth defects or
other reproductive harm. Operation, installation, and
servicing of this product could expose you to airborne
particles of glass-wool or ceramic fibers, crystalline
silica, and/or carbon monoxide. Inhalation of airborne
particles of glass-wool or ceramic fibers is known to the
State of California to cause cancer. Inhalation of carbon
monoxide is known to the State of California to cause
birth defects or other reproductive harm.
Warning
n
Authorized Service Representatives are obligated to
follow industry standard safety procedures, including,
but not limited to, local/national regulations for
disconnection / lock out / tag out procedures for all
utilities including electric, gas, water and steam.
NOTE: Proper installation, care and maintenance are
essential for maximum performance and trouble-free
operation of your equipment. Visit our website
www.mtwkitchencare.com for manual updates,
translations, or contact information for service agents in
your area.
CORRECT DISPOSAL OF THIS PRODUCT
This marking shown on the product
indicates that the product should not be
disposed as household waste or regular
commercial waste. Instead it shall be
handed over to the applicable collection
point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed correctly,
you will help prevent potential harm to the environment
or human health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information regarding recycling of the
product, please contact your local city office or your waste
disposal service.
DANGER
Induction appliances, sent for disposal, can be brought
back into operation and their use must be avoided.
NOTE: The appliance is built with common electrical,
electromechanical and electronic parts. No batteries are
used.
NOTE: The owner and operator are responsible for the
proper and safe disposal of the appliance.
Notice
This appliance is not approved or authorized for home
or residential use, but is intended for commercial
applications only. The manufacturer and/or authorized
representative will not provide service, warranty,
maintenance or support of any kind other than in
commercial applications.
Notice
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the warranty.
Material ................................................................................................................................................... 43
Size of Pan .............................................................................................................................................. 44
Placing Pan On A Cook Zone ...........................................................................................44
Power Control ...................................................................................................................45
Power Level Settings .......................................................................................................................... 45
Automatic Pan Detection, No Pan No Heat ....................................................................46
Reading the Signals from An Indicator Lamp ................................................................46
When Appliance Is Idle.....................................................................................................46
Wearable Parts List ...........................................................................................................54
6 Part Number 4520898 Rev 7 11/15
Page 7
Section 1
General Information
Description of Product
Built with a robust construction, our induction appliances
are compact and powerful with the revolutionary RTCS®
or RTCSmp® Technology (Realtime Temperature Control
System).
The RTCS®/RTCSmp® Technology monitors continuously in
realtime, the energy supply, temperature of the cook zone,
and the state of the components such as the induction coil.
This monitoring system ensures the most efficient energy
transfer, as well as maximizes safety:
• Safety functions such as Pan Detection and Boil Dry
Protection are therefore guaranteed.
• The appliance generates power only when a pan is in
contact with the cook zone surface.
• When a malfunction occurs, the integrated fault
diagnostic system reports the malfunction instantly.
Application
The RTCS®/RTCSmp®induction appliances are designed to
be incorporated into a custom-built counter or an island
suite. See section 2 Installation.
You can use your appliance for many applications
throughout the day, such as cooking, warming up,
keeping warm, flambéing and roasting of food. All these
applications are possible because:
• Temperature control is instantaneous and precise.
Instant energy transmission from inverter coil to the
bottom of cookware, allows for fast startup time.
• High power is possible for braising application and
quick sauté.
• High power also means you can heat up a large
stockpot quickly (3.5kW coil or above).
NOTE: To guarantee the reliability and performance of the
appliance, you must use the recommended types and sizes
of pans with the appliance. See section 3 Operation.
Components and Features
1. One (1) Induction Single Cooktop/Wok Assembly
RTCS® built-in induction single zone cooktop or wok,
complete assembly.
1.1Ceran® glass cooktop or wok bowl, single cook zone.
1.2Built-In mounting frame for top-mount or flush-mount
1.3Cooling fan and fresh air intake opening.
1.4Hot air exhaust vent. Refer to the specification
1.5Cable connector for the control unit.
1.6Power supply cable. 1.8-meter [6-foot] cord and plug
1.7Front plate, removable for service inspection.
2. One (1) Control Unit, complete assembly.
2.1Rotary power switch, allows for continuously variable
2.2Indicator lamp
2.3Cable with an Amphenol plug, 1-meter [39.4”] long.
2.4Temperature switch is enclosed in a strong, polymer
3. One (1) Fresh Air Intake Kit (Option)
Part Number = 95000021.
1.11.1
1.4
1.71.7
installation.
drawing.
included (exception 440V appliance).
2.2
2.1
power adjustment. Dial is marked 0 to 12 power levels.
BH models only: dial is marked 0 to 9 power levels.
housing, covered by a chrome sheet metal plate.
2.4
1.3
1.5
2.3
1.2
1.7
1.6
Compliances
• North American models:
ETL listed in compliance with UL 197, CSA C22.2
No.109, NSF-4. Complies with FCC part 18, ICES-001
• CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
Part Number 4520898 Rev 7 11/15 7
• Air kit connects directly to the fan, located on the
bottom of the unit.
• The air duct separates fresh intake air from hot exhaust.
• The air filter cleans the intake air. The filter is removable,
reusable and dishwasher-safe.
• Silicone sealant is provided for installation.
Page 8
General Information Section 1
Serial Plate Location
The serial plate specifies the model number, serial number,
and electrical specifications of the appliance.
See illustration below for location.
Model Number
The model number is located on the serial plate. This
manual covers the following models:
BH/IN 2500SH/IN 2500SH/WO/IN 3500
SH/IN 3500SH/WO/IN 5000
SH/IN 5000SH/WO/IN 8000
READING THE MODEL NUMBER
Example:
SH/ IN 2500
SH/WO/IN 3500
Serial Number
The serial number is located on the serial plate.
READING THE SERIAL NUMBER
Example:
1Type of induction appliance:
2Last two(2) or three(3) digits of the appliance article number
3A sequential number:
4Month of manufacture: 01, 02, 03, 04, ...
5Year of manufacture: 2014 (14), 2015 (15), ...
BA01 . 00014 . 1214
2
1
BA = Base Line Series (Counter-Top Cook-Top)
IN = Built-In Series
WO = Counter Wok Series
MO = Module Line Series
HO = Hold Line Series
GR = Griddle Line Series
or part number that can be found on the invoice or the
packing slip.
• A 4-digit sequence number indicates that the
appliance is not RTCS® nor RTCSmp®.
• A 5-digit sequence number indicates that the
appliance is either a RTCS® or RTCSmp® appliance.
• A RTCSmp® appliance is marked as such on the serial
plate.
34 5
2
314
1Product
Series
2FunctionWO = Wok Line
3Built-InIN = Built-In Line
4Power (Watt) 2500, 3500, 5000, 8000
BH = Baby Hob
SH = Slim Hob
1
34
Accessories
Induction cooking equipment requires Induction Ready
pans to operate. Consult your equipment supplier for a list
of our pan selection and prices.
Notice—Wok Equipment
Use Wok Pans with Correct Contour
The wok pans used must be the correct contour to the
Ceran® glass wok bowl. To reduce premature failures
such as overheating, wok pans should not touch the
glass but only sit on the upper flange.
To guarantee the correct contour, we offer a selection of
induction wok pans. Consult your equipment supplier
for details.
8 Part Number 4520898 Rev 7 11/15
Page 9
Section 2
Installation
INSTALLATION SAFETYDISCLAIMER
DANGER
Installation must be carried out by registered installation
contractors only.
The contractors are responsible for interpreting all
instructions correctly and performing the installation
in compliance with all applicable national and local
regulations.
The warning signs and serial plates on the equipment
must strictly be followed.
Warning
n
This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.
Warning
n
To avoid instability, the installation area must be capable
of supporting the combined weight of the equipment
and food product. The equipment must be level side to
side and front to back.
Caution
,
Consultants, fabricators and designers must consult their
counter-top suppliers when designing an appropriate
support structure and clearance for the counter-top and
the installation.
INSTALLATION SAFETYCLEARANCE AND
VENTILATION
DANGER
Risk of Fire or Shock or Equipment Failure
All minimum clearances must be maintained. Air intake
vents and exhaust vents must not be blocked or be
restricted by the installation.
Caution
,
This equipment must only be operated under an
approved ventilation system in accordance with all
applicable national and local regulations. Exceptions
may apply.
Notice
The maximum ambient temperature for the
induction appliance to operate must not exceed
40°C [104°F].
Failure to provide adequate ventilation will cause
the appliance to overheat, to reduce power, or to
shutdown.
NOTE: Always maintain enough space between and
around the equipment for maintenance and service.
Notice
Induction equipment that is not installed correctly will
have warranty voided.
Part Number 4520898 Rev 7 11/15 9
Page 10
Installation Section 2
INSTALLATION SAFETYELECTRICAL
DANGER
All electrical connections must be carried out by a
certified electrical contractor, who is responsible for
the correct rating and installation of the appliance. The
contractor has to comply with all legal safety regulations
and all applicable national and local electrical codes.
Warning
n
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
Warning
n
This equipment must be positioned so that the plug is
accessible unless other means for disconnection from
the power supply, such as circuit breaker or disconnect
switch, is provided.
Warning
n
CE Induction Appliance only: If ground fault current
protective switches are used, they must be provided
with selective activation and designed for a minimum
fault current of 30mA.
Notice
Ensure the supply voltage and the line current match
the specifications given on the serial plate affixed to the
appliance. Wrong voltage will damage the appliance. A
stable power supply must be provided.
Notice
Always refer to the serial plate on the appliance to verify
the electrical data. When the data listed on the serial
plate is different than that listed in this manual, contact
the manufacturer or the authorized representative.
Notice
All cables must be routed, protected and tension free.
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be
OFF to all equipment and locked out of operation
according to national/regional, as well as company
approved practices during installation, maintenance
and servicing. Always allow appliance to cool.
DANGER
Use appropriate safety equipment during installation,
maintenance and servicing.
DANGER
Never stand, sit, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
Warning
n
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
Warning
n
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
Caution
,
Use caution when handling metal surface edges of all
equipment.
10 Part Number 4520898 Rev 7 11/15
Page 11
Section 2 Installation
INSTALLATION SAFETYCUSTOM BUILT STRUCTURE
Warning
n
The induction appliance is designed to be installed into a custom built
counter or an island suite.
The appliance includes a number of components that have to be installed
separately. Customers are responsible for providing proper installation mounting
for the components.
Read ALL SECTIONS carefully, comply with all requirements listed and ensure
inspection is done by qualified personnel.
Exploded View of a Typical Installation
(Shown below, two units of SH/IN.)
Part Number 4520898 Rev 7 11/15 11
Page 12
Installation Section 2
Planning for Installation
The induction appliance is designed to be installed
1
into a custom built counter or an island suite. You
must plan ahead for the location, ventilation
and electrical requirements for the induction
appliance.
At the design stage, it is important to consult your
2
electrical contractor to ensure your cabinet design
and installation will meet all applicable electrical
and safety codes.
Your custom built counter or island suite must have
3
proper support structure for the countertop,
the appliance and cooking vessels. The support
structure will depend on the installation method,
the countertop material and thickness.
We recommend consulting a mechanical
4
contractor to advise on the structure, ventilation
methods and the overall design.
The equipment includes a number of components
5
that have to be installed separately. Ensure
you understand the clearance requirements and
installation methods.
An exploded view of a typical installation is
6
provided. It is very important to seal all installation gaps with silicone sealant to prevent water ingress.
See sections Cabinet Requirements on page
12, Ventilation Methods on page 14, Typical
Applications on page 16 and Specifications on
page 23
See sections Cabinet Requirements on page 12
and Electrical Specifications on page 33
See sections Countertop Support Requirements on
page 21
See sections Cabinet Requirements on page
12, Ventilation Methods on page 14, Typical
Applications on page 16, Countertop Support
Requirements on page 21 and Specifications on
page 23
See section Exploded View of a Typical Installation on
page 11, Specifications on page 23
See section Exploded View of a Typical Installation on
page 11, Installation Instructions on page 34
Cabinet Requirements
Read and understand all installation
safety instructions at the beginning of
Section 2 Installation.
PLACE THE INDUCTION APPLIANCE AWAY FROM
1
HEAT AND MOISTURE
• Similar to other electronic equipment, induction
equipment is sensitive to moisture and high heat.
Recommendations
• Do not position the air intake vent near steam or
heat exhaust of another appliance.
• Never place your induction equipment next to
any grease generating, heat generating or steam
emitting equipment, such as oven, deep fryer,
pasta cooker, steamer and water bath.
• Never install or place your induction equipment
near or on a hot surface.
• Isolate and protect the electronic equipment and
wiring with a separate compartment. Install heat
shield such as an insulated wall or air gap.
PROVIDE ADEQUATE VENTILATION AND MANAGE
2
AIRFLOW
• Maximum ambient temperature for the
induction appliance to operate must not exceed
40°C [104°F].
• Fresh air intake and hot exhaust vents must not be
blocked or restricted by the installation.
• Ensure the appliance does not pull in hot ambient
air or steam from another appliance.
• The intake air and exhaust air must not mix. Hot
exhaust must not be pulled back into the appliance
through the fresh air intake opening.
• Air intake filter, installed on the appliance or
installed with an air intake duct, must be easily
accessible for weekly cleaning.
Recommendations
• Install the fresh air intake kit or provide a custom
12 Part Number 4520898 Rev 7 11/15
Page 13
Section 2 Installation
built fresh air intake plenum for low profile
application.
• Install louvered opening or ventilation gaps to aid
air movement and to allow hot exhaust to escape.
• Depending on the air path and the amount of
natural air movement, install ventilation fan on the
cabinet to pull quickly hot exhaust away from the
electronic equipment. As an alternative, provide a
separate exhaust air plenum.
NOTE: In a situation that when ventilation fan
cannot be installed on the cabinet, you must provide
ventilation gaps with size of minimum 194 square
centimeters [30 square inches] per single built-in
appliance.
NOTE: Additional air filters, ventilation fans, cooling
controls, and air ducts are the responsibility of the
customer and installer.
PREVENT WATER INGRESS
3
• Any ingress of water will damage the electronic
equipment.
Recommendations
• Consider cleaning method and how it might
impact your cabinet design.
• All mating surfaces and installation gaps between
the countertop and the appliance must be bonded
and sealed properly with silicone.
• Design and construct ventilation gaps in such a
ways that they would prevent water ingress.
Examples below shown that bent flanges are
created behind louvered openings (Example 1)
or ventilation gaps (Example2) to deflect water
splashes.
Example 1.
Example 2.
ELIMINATE FIRE HAZARDS
4
• Comply with all ventilation and installation
clearances.
• Keep the appliance away from combustible
materials, vapors or liquids.
• Final cabinet construction and installation must
comply with all applicable national and local
electrical and safety codes.
PROVIDE SAFE DISCONNECT FROM POWER
5
SUPPLY
• This equipment must be positioned so that
the plug is accessible unless other means for
disconnection from the power supply, such as
circuit breaker or disconnect switch, is provided.
Consult your local authorities or your electrical
contractor for details.
PROVIDE SERVICE CLEARANCE
6
• The front plate of the cooktop or wok assembly
can be removed for service inspection. Provide
enough space and service access for technicians to
perform maintenance and service.
Part Number 4520898 Rev 7 11/15 13
Page 14
Installation Section 2
7
4
5
6
1
2
2
3
1
Ventilation Methods
When managing airflow around the induction equipment,
you must consider many factors including:
• The number and type of the appliances and the amount
of heat they would generate.
• The orientation of the exhaust vent of each appliance.
• The locations of the air vents of the cabinet.
• The installation and ventilation clearances for the
equipment.
• The overall kitchen environment such as the locations
of other heat or moisture generating equipment (fryers,
ovens, pasta cookers).
As each installed location would have unique individual
requirements, this section can only provide you with some
typical designs for your consideration. (Note: Multiple
ventilation methods are shown together in one single
cabinet for illustration purposes only.)
1
Fresh air intake opening is placed where it will not
be blocked and the air filter is accessible for weekly
cleaning. In this example, it is installed behind a cabinet
door with louvered openings.
2
Ventilation gaps are created around the cabinet
doors to aid air movement.
3
The fresh intake air is isolated and directed to the
appliance through an air duct.
4
Ventilation vents are installed at the front of the
cabinet to aid air movement.
5
Typically, exhaust vents are installed on the back of
the cabinet.
6
Flue riser is another effective method to vent the
hot exhaust.
7
When multiple appliances are installed, consider
using ventilation fans to quickly expel the exhaust.
Ventilation fan shown, not provided, part number =
4516836.
NOTE: Additional air filters, ventilation fans, cooling
controls, and air ducts are the responsibility of the
customer and installer.
14 Part Number 4520898 Rev 7 11/15
Page 15
Section 2 Installation
1
2
3
4
4
4
4
1
2
3
4
Examples of Ventilation at Front of Cabinet
Fresh air intake into the cabinet is important to keep the
ambient temperature low and to push hot exhaust out of
the cabinet.
1. The simplest method is to install louvered openings
beneath the counter surface.
2. Instead of louvered openings, consider creating a long
air gap.
3. If the cabinet has a plate rail, consider creating air gaps
on the underside of the rail.
4. Another common method is to create gaps around
cabinet doors.
Examples of Ventilation at Back of Cabinet
Adequate exhaust openings must be provided to allow hot
air to escape. Typically, exhaust vents are installed on the
back, at the top of cabinet.
1. The simplest method is to install louvered openings.
2. When multiple appliances are installed, it is
recommended to use additional ventilation fan or fans
to expel quickly the exhaust.
3. Depending on the clearance behind the cabinet, a
flue riser might be necessary to provide a path for the
exhaust to dissipate.
4. A combination of flue riser and ventilation fans
are often used in island suite when multiple heat
generating appliances are installed.
Part Number 4520898 Rev 7 11/15 15
Page 16
Installation Section 2
Typical Applications
In this section you will find examples of the most common
installations for the induction appliance.
• Application 1 shows an installation of multiple
appliances. Special attention must be paid to the
ventilation and electrical requirements in this situation.
• In Applications 2 to 4, only a single appliance is
shown for simplicity and to illustrate the key cabinet
requirements.
IMPORTANT DESIGN FEATURES
Note the following key design features in each application
example :
Adequate ventilation:
(See details in Ventilation Methods on page 14)
1
Fresh air intake vent and air filter
2
Fresh air intake duct
3
Louvered opening or ventilation gap
4
Louvered openings or ventilation fan(s)
Safe electrical environment:
5
An enclosed compartment protects the electronic
appliance and wiring from the environment.
Personnel are also protected from the electronics and
the electrical cables.
6
The main power cable is routed separately from
control unit cable.
7
The main power supply plug of the appliance,
or the circuit breaker box for multiple appliance, is
accessible for disconnect.
8
Supply inlet / conduit opening shown.
Water-tight environment:
9
Mating surfaces between the appliance and
coutertop are sealed with silicone (not shown, see
Installation Instructions on page 34).
10
Design and construct ventilation gaps that
could prevent water ingress (not shown, see Cabinet
Requirements on page 12).
APPLICATION EXAMPLE 1
• Multiple appliances of the same or different types are
built into the same counter or island suite.
• In this application, it is very important that all
ventilation and electrical requirements are met.
• See Important Design Features on page 16 for the
descriptions of items 1 to 8 in illustration.
VENTILATION
• Heat from the exhaust builds up quickly. Built up of
hot exhaust will cause the electronic equipment to
overheat, to reduce power, or to shutdown.
• Recommendations:
• Install ventilation fan or fans to quickly remove hot
exhaust from the cabinet. (Illustration, item 4)
• Verify in the final installation that the ambient
temperature for the induction components during
operation is below 40oC or 104oF.
ELECTRICAL:
• NOTE: National and local electrical codes dictate the
electrical requirements for this type of application. For
example, some jurisdictions allow only a single power
supply connection from an installation and some allow
for a maximum of two power supply connections.
Consult your local authority or electrical contractor for
details.
• Illustration: Each appliance is plugged into a receptacle
and each receptacle is connected to a circuit breaker
(item 7). The circuit breakers are connected to a
single power supply. The breaker box is accessible for
disconnection from the power supply.
16 Part Number 4520898 Rev 7 11/15
Page 17
Section 2 Installation
1
2
3
8
7
4
5
6
7
Application Example 1: Multiple Appliances and Ventilation.
Indicates the direction of airflow for fresh air. Indicates the direction of airflow for exhaust air.
Application Example 1: Multiple Appliances and Electrical Installation.
Part Number 4520898 Rev 7 11/15 17
Page 18
Installation Section 2
4
1
2
3
7
5
6
8
4
1
2
3
7
5
6
8
APPLICATION EXAMPLE 2
• The equipment is built into a large, enclosed
compartment. There is ample of space to install
the appliance, the air intake kit and to service the
equipment.
• See Important Design Features on page 16 for the
descriptions of items 1 to 8 in illustration.
Application Example 2: Equipment Built Into A Large Compartment.
Indicates the direction of airflow for fresh air. Indicates the direction of airflow for exhaust air.
18 Part Number 4520898 Rev 7 11/15
Page 19
Section 2 Installation
13
4
1
2
3
7
5
6
8
8
7
4
APPLICATION EXAMPLE 3
• The equipment is built into a small, enclosed
compartment of a counter with an open base. The
compact profile of the appliance is ideal for a front of
house cooking station.
• This application requires a custom made, short fresh
air intake path (below, item 2, not provided). The fresh
air intake vent can be installed on the base of the
compartment.
Caution
,
When a short, direct path to the air intake fan is
• The intake air must always be filtered.
• Illustration, item 11 and 12: Metal air intake filter holder
and filter shown are provided in the air intake kit (Kit
part number=95000021).
• Illustration, item 13: Plastic holder shown for the air
filter is not provided (part number=72261030). This
holder can be mounted directly onto the bottom of the
cabinet.
• See Important Design Features on page 16 for the
descriptions of items 1 to 8 in illustration.
used, ensure to provide a finger guard on the fan.
11
12
12
Application Example 3: Equipment Built Into A Counter With An Open Base.
Indicates the direction of airflow for fresh air. Indicates the direction of airflow for exhaust air.
Part Number 4520898 Rev 7 11/15 19
Page 20
Installation Section 2
4
2
3
7
5
6
8
1
8
7
4
APPLICATION EXAMPLE 4
• This is an application of a low profile design, combined
with additional functionalities such as cold or dry
storage base. The induction equipment and wiring are
isolated and protected in the upper compartment.
• Fresh air is delivered through a custom designed air
plenum (below, item 2, not provided). A custom air
filtered is used (below, item 1, not provided).
• See Important Design Features on page 16 for the
descriptions of items 1 to 8 in illustration.
Application Example 4: Equipment Built Into A Counter With Other Built-In Functionalities.
Indicates the direction of airflow for fresh air. Indicates the direction of airflow for exhaust air.
20 Part Number 4520898 Rev 7 11/15
Page 21
Section 2 Installation
Countertop Support Requirements
Caution
,
Consultants, fabricators and designers must consult their
countertop suppliers when designing an appropriate
support structure and clearance for the countertop and
the installation.
DANGER
Risk of Fire or Shock or Equipment Failure
All minimum clearances must be maintained. Air intake
vents and exhaust vents must not be blocked or be
restricted by the installation.
The induction appliance can be installed either top-mount
or flush-mount. This section provides examples of possible
support structures for your consideration.
For cut-out dimensions, see Specifications on page 23.
Flush-Mount Installation On A Typical Countertop
EXAMPLE 1
(i) A typical countertop of 2 to 3 mm thick. (ii) A
support bracket is stud-mounted (or welded) onto the
underside of the countertop. The bracket is bended to
provide the required recess height. (iii) Silicone sealant
shown.
iii
i
ii
EXAMPLE 2
(i) A countertop is machined to provide a recess flange.
Typically, a 1mm [18-gauge] thick countertop is used
for this type of application. (ii) Silicone sealant shown.
i
ii
EXAMPLE 3
(i) A plate steel countertop is thick enough for the
required recess height. (ii) A flat plate is attached to
the countertop as the installation support. (iii) Silicone
sealant shown.
i
iii
ii
Part Number 4520898 Rev 7 11/15 21
Page 22
Installation Section 2
Flush-Mount Installation On Stone Countertop
EXAMPLE 4
(i) A stone block is glued to the stone countertop. (ii)
A chamfer is necessary to provide adequate exhaust
clearance. (iii) Silicone sealant shown.
iii
i
ii
EXAMPLE 5
(i) A support bracket (minimum 2mm [14 gauge]) is
stud-mounted onto the underside of the countertop.
The bracket is bended at both ends to provide the
required recess height and to reinforce the countertop.
(ii) Silicone sealant shown.
ii
Top-Mount Installation On Stone Countertop
EXAMPLE 7
(i) A support bracket (minimum 2mm [14-gauge]) is
stud-mounted onto the countertop. The bracket is
bended at both ends to provide the required air gap
(below, item ii) and to reinforce the countertop. (iii)
Silicone sealant shown.
iii
i
ii
EXAMPLE 8
(i) A chamfer is made in the stone countertop
to provide the required air gap. (ii) Additional
reinforcement might be needed (typical minimum 2mm
[14-gauge] bracket used). (iii) Silicone sealant shown.
iii
i
EXAMPLE 6
(i) A support bracket (typical 1mm [18 gauge]) is
mounted onto the cut-out area of the countertop. (ii)
Additional reinforcement might be needed (typical
minimum 2mm [14-gauge] bracket used). (iii) Silicone
sealant shown.
iii
i
ii
ii
i
22 Part Number 4520898 Rev 7 11/15
Page 23
Section 2 Installation
Specifications
SUMMARY OF DIMENSIONS AND CLEARANCES
See details in dimensional drawings, page 25 to page 29
When installing multiple appliances into the same counter,
a minimum distance between two appliances must be
maintained. This gap prevents electrical interference and
ensures proper air ventilation between the appliances.
Notice
The orientation of each appliance in a parallel
configuration will affect the ventilation requirements.
Ensure the final installation meets all operating and
ventilation requirements.
NOTE: Consideration for Operation. Consider the sizes of
typical frying or wok pans and include adequate space in
between the equipment for ease of operation.
CUTOUT DIMENSIONS: COOKTOP AND WOK ASSEMBLIES, BH/IN, SH/IN, SH/WO/IN
Two options to install: top-mount or flush-mount.
NOTE: Installation gaps must be sealed properly with silicone to prevent water ingress. Details in Installation Instructions
on page 34
Top-Mount Installation
Shown below:
1
Typical countertop, 2 to 3mm thick.
2
Stone countertop with custom made support
structure. More examples in Countertop Support
Requirements on page 21.
Flush-Mount Installation
Shown below:
1
Typical countertop, 2 to 3mm thick.
2
Stone countertop with custom made support
structure. More examples in Countertop Support
Requirements on page 21.
a
a
a
a
a
b
c
b
c
b
Model
BH/IN290 x 29011.42 x 11.42
SH/IN350 x 35013.78 x 13.78
SH/WO/IN365 x 36514.37 x 14.37
30 Part Number 4520898 Rev 7 11/15
a = Countertop Opening Dimension
mminch
Dimensions:
a = opening for flange (dimension includes additional
4mm gap per side, for silicone sealant)
b = opening for body
c = recess depth for flange and silicone sealant
Modela
mm [inch]
BH/IN318 x 318
[12.52 x 12.52]
SH/IN392 x 392
[15.43 x 15.43]
SH/WO/IN392 x 392
[15.43 x 15.43]
b
mm [inch]
290 x 290
[11.42 x 11.42]
350 x 350
[13.78 x 13.78]
365 x 365
[14.37 x 14.37]
c
mm [inch]
2 [0.079]
2 [0.079]
2 [0.079]
Page 31
Section 2 Installation
1
CUTOUT DIMENSIONS: CONTROL UNIT INSTALLATION TEMPLATE
Two options to install: front-mount or back-mount.
NOTE: Install the unit in an UPRIGHT position.
Front-Mount Installation
Mount the unit onto the front of a panel
CUTOUT DIMENSIONS FOR HOLES / STUDS
Measurements in mm and [inch].
4x Ø8 [0.31]
4x Ø5 [0.20]
Back-Mount Installation
Mount the unit onto the back of a panel
NOTE: Thickness of panel (below, item 1): maximum 1.5mm
[16 gauge]. This restriction ensures a proper grip on the
knob and the indicator lamp will not be obstructed
CUTOUT DIMENSIONS FOR HOLES / STUDS
Measurements in mm and [inch].
4x Ø8 [0.31]
Ø11.91 [0.469]
4x Ø5 [0.20]
Ø12 [0.47]
2x
Ø10.11 [0.40]
Part Number 4520898 Rev 7 11/15 31
Page 32
Installation Section 2
CUTOUT DIMENSIONS: AIR INTAKE KIT AIR FILTER HOLDER
10.95" [278.0mm]
FRONT
8.189" [208 mm]
8.976" [228.0 mm]
10.15" [257.8mm]
(4x)
3/16" [4.5mm]
BACK
Cut-Out:
6.496" x 9.252"
[165 x 235 mm]
32 Part Number 4520898 Rev 7 11/15
Page 33
Section 2 Installation
EU1-16P
EU1-16P
EU1-16P
L
EU 5-Pole
EU1-16P
L
EU 5-Pole
EU 5-Pole
ELECTRICAL SPECIFICATIONS
ModelPowerVoltage (50/60 Hz)Plug
BH/IN 25002500W 12A 208V 1Φ
2500W 11A240V 1Φ
2500W 12A230V 1Φ
SH/IN 25002500W 12A208V 1Φ
2500W 11A240V 1Φ
2500W 12A230V 1Φ
SH/IN 35003500W 16A208V 1Φ
3500W 14A240V 1Φ
3500W 15A230V 1Φ
SH/IN 50005000W 14A208V 3Φ
5000W 8A400V 3Φ
Plug not
included
SH/WO/IN
3500
5000W 7A440V 3Φ
3500W 16A208V 1Φ
3500W 14A240V 1Φ
3500W 15A230V 1Φ
SH/WO/IN
5000W 14A208V 3Φ
5000
5000W 8A400V 3Φ
Plug not
included
SH/WO/IN
5000W 7A440V 3Φ
8000W 12A400V 3Φ
8000
Notice
440V Appliance: The electrician must equip the
appliance with a main power supply plug in compliance
with all applicable national and local regulations.
ELECTRICAL CABLES
• Power supply cable and plug, 1.8-meter [6-foot] long
(exception 440V appliance).
• Control unit cable with an Amphenol plug, 1-meter [3foot] long.
WEIGHTS
ModelNet Weight
kglb
BH/IN 2500715.4
SH/IN 2500919.8
SH/IN 3500919.8
SH/IN 50001124.2
SH/WO/IN 3500919.8
SH/WO/IN 50001022.0
SH/WO/IN 80001022.0
OPERATING CONDITIONS
For the appliance to function properly, the following
conditions must be maintained.
Maximum Tolerance of
Nominal Supply Voltage
Supply frequency50/60 Hz
Liquid Ingress Protection
Level
Minimal Diameter of
Induction Pan
(BH/IN, SH/IN units)
Maximum Ambient
Temperature
Maximum Relative Air
Humidity
Exhaust ClearanceMinimum 40mm [1.57”]
Opening on cabinet for
exhaust
+6 /-10 %
IPX0 (Not Protected)
NOTE: Protection by customer is
required.
12cm [5”]
In Storage,
-20°C to +70°C [-4°F to +158°F]
In Operation,
+5°C to +40°C [+41°F to +104°F]
In Storage, 10% to 90%
In Operation, 30% to 90%
Total sum of minimum 194
square centimeters [30 square
inches] per single built-in
appliance.
Maximum Fan Air Flow220m3 per hour [129.49 cfm]
Minimum opening for fresh air
supply required: total sum of
11300mm2 [17.52 square inches].
Part Number 4520898 Rev 7 11/15 33
Page 34
Installation Section 2
Installation Instructions
INSTALLING THE COOKTOP OR WOK ASSEMBLY
Notice
To protect the induction equipment from water
penetration, you must apply and bond the silicone
adhesive properly to create a water-tight seal.
Before you begin the installation, it is very
important to use isopropyl alcohol (minimum 70%)
or equivalent to clean any surface areas where the
silicone adhesive will be applied.
To install the cooktop or wok assembly:
1. When Air Intake Kit is used, fasten the air duct flange
onto the cooling fan, which is located on the bottom
of the appliance. Fasteners (4 screws and 4 nuts) are
provided in the kit.
NOTE: Countertop thickness of about 2mm is shown in
the illustrations as an example. Brackets and fasteners for
installation are not provided.
NOTE: Provide enough time for the silicone to cure per
manufacturer’s instructions. Do not start up the appliance
during this time.
2. Apply silicone adhesive PACTAN to the counter surface
where the built-in mounting frame will sit. (PACTAN
part number 70000015, provided in the Air Intake Kit).
FLUSH-MOUNT Method: TOP-MOUNT Method:
34 Part Number 4520898 Rev 7 11/15
Page 35
Section 2 Installation
3. Carefully lower the appliance into the opening. Center
the appliance.
FLUSH-MOUNT Method:TOP-MOUNT Method:
4. At the same time, level and press the frame into the
silicone, allowing a complete water tight seal between
the appliance and the countertop. Wipe up any excess
silicone.
FLUSH-MOUNT Method:TOP-MOUNT Method:
5. FLUSH-MOUNT ONLY. Apply food-safe silicone
adhesive to fill the gap completely between the flange
and the counter surface. Carefully wipe up any excess
silicone.
Part Number 4520898 Rev 7 11/15 35
Page 36
Installation Section 2
1
INSTALLING THE CONTROL UNIT
NOTE: Do not dis-assemble the unit. Do not remove or loosen any screws on the control unit.
NOTE: Install the unit in an UPRIGHT position.
NOTE: Fasteners for installation are not provided.
Front-Mount Installation
• Fasten the unit onto the front of the panel.
Back-Mount Installation
• Remove the plastic knob from the unit and fasten
the unit onto the back of the panel.
1
Thickness of panel, maximum = 1.5mm [16 gauge]
36 Part Number 4520898 Rev 7 11/15
Page 37
Section 2 Installation
INSTALLING THE AIR INTAKE KIT P/N 95000021
The maximum length of the air duct must not
exceed 244cm [96”].
The Air Intake Filter should be in visible view, easily
accessible, and labeled. Operators have to inspect
and clean the air filter(s) regularly. A blocked filter
can cause electronic damage to the induction unit.
Components
4
5
6
Notice
Air Intake Filter (part no. 71000003)
1
Air Filter Holder (part no. 72183091)
2
Filter Holder Front Plate (part no.
3
72204090)
Air Duct Flange (part no. 72263020)
4
Hose Clamp (x2) (part no. 76000002)
5
Flex Aluminum Air Duct (part no.
6
76000001)
Silicone Adhesive, PACTAN 7076
7
(part no. 70000015)
Caulking Gun (part no. 76000003)
8
To install the air intake kit:
1. Fasten the air duct flange (from the air intake kit) onto
the cooling fan, which is located on the bottom of the
appliance. Fasteners (4 screws and 4 nuts) are provided
in the kit.
2. Mount the air filter holder with front plate onto the
cabinet. For cut-out dimensions, see section Cut-Out
Dimensions: Air Intake Kit Air Filter Holder on page
32.
5
3
2
1
6
2
1
4
3
5
7
5
8
3. Use the hose clamps to attach the air duct to the filter
holder (Step 2) and the air duct flange (Step 1).
4. Insert the air intake filter and label the location of the
filter for the kitchen staff. Frequent inspection and
cleaning of the filter is required.
Part Number 4520898 Rev 7 11/15 37
Page 38
Installation Section 2
CONNECTING THE COMPONENTS
Read and understand all installation safety
instructions regarding Electrical and Personal
Protection.
Notice
440V Appliance: The electrician must equip the
appliance with a main power supply plug in compliance
with all applicable national and local regulations.
NOTE: Operating Conditions:
Maximum Tolerance of
Nominal Supply Voltage
Supply frequency50/60 Hz
To connect the components:
1.
Ensure the control knobs are in the 0 (OFF) position
BEFORE connecting the appliance to the electrical
supply.
Warning
n
+6 /-10 %
3. Connect the Amphenol plug (below, 1) from the
control unit to the cooktop/wok assembly:
• The mating connectors are keyed such that the
plug can be connected in only one orientation.
• Align the connectors and plug in the Amphenol
plug. Then rotate the locking nut on the plug
clockwise. Stop when the connectors are locked.
4. Connect the power plug (below, 2) to power socket.
ON-Position
Any position
other
than “0” is
pointing to
the indicator
lamp. The
lamp is on.
OFF-Position
“0” is pointing
to the
indicator
lamp. The
lamp is off.
2. Remove all objects from the glass-top and examine the
glass.
Caution
,
Do not continue if the glass-top is cracked, chipped
or damaged in any other way. Contact an authorized
service agency for assistance.
1
2
5. Never tie together the control unit cable and the
power supply cable.
Notice
To avoid radio frequency interference, route
separately the control unit cable from the power
supply cable.
6. NOTE: In some installation methods, it is required by
electrical standards to bond the appliance to the metal
chassis that it is mounted in. We recommend always
adding a bonding conductor. To identify the bond
connection, see the dimensional drawings.
7. Test the appliance. See instructions in Function Test on
page 39
38 Part Number 4520898 Rev 7 11/15
Page 39
Section 2 Installation
Function Test
• Read and understand all installation safety
instructions regarding Personal Protection.
• Observe also ALL operation safety
requirements in section 3 Operation.
Testing procedure:
1. Examine the cookware for induction cooking:
• Pans must be induction ready. See details in
section 3 Operation.
• Minimum pan size: Pan must have bottom
diameter larger than 12cm [5”]. Otherwise, the
pan will not be heated. This is a safety feature.
The sensors do not detect pan smaller than this
minimum size.
2. Put some water in an induction pan and place it in the
center of the cook-zone.
3. Turn the control knob to a ON-position. The indicator
lamp illuminates and the water is heated.
ON-Position
Any position
other than “0”
is pointing to
the Indicator
lamp. The lamp
is on.
OFF-Position
“0” is pointing
to the
Indicator
lamp. The
lamp is off.
4. Remove the pan away from the cook-zone.
NOTE: When power transmission to the pan bottom
stops, the indicator lamp blinks.
5. Place the pan back on the cook-zone. The heating
process resumes.
NOTE: The indicator lamp illuminates continuously
again when energy is being transferred to the pan.
6. Turn the control knob to the OFF/“0”-position. The
heating process stops; the indicator lamp goes off.
If the appliance does not function as expected despite
using quality induction pans, refer to section 5
Troubleshooting.
To test the efficiency of a pan for induction cooking, refer to
section 5 Troubleshooting.
Part Number 4520898 Rev 7 11/15 39
Page 40
Section 3
Operation
OPERATION SAFETYDISCLAIMER
DANGER
The on-site supervisor is responsible for ensuring that
operators are made aware of the inherent dangers of
operating this equipment.
DANGER
Risk of fire/shock/equipment failure. All minimum
clearances must be maintained. Do not obstruct
vents or openings.
Warning
n
This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.
Notice
The reliability of the appliance can only be guaranteed
when it is used properly. The appliance must always
be operated within the limits and/or the operating
conditions provided in this manual.
Notice
Avoid dropping any hard objects onto the equipment.
Damages to the heating surface will shortened the life
cycle of the equipment or incur high service costs.
Notice—Models with Glass-Top
Use Only Induction Suitable Cookware
Use only induction suitable cookware with proper sizes
and made of proper material. The induction suitable
cookware must be in good condition without any
uneven, arched or partially detached bottoms.
Using unsuitable cookware can cause the appliance
to fail prematurely, void your warranty, or incur high
service costs.
Notice—Induction Griddles / Braising Pans
NEVER heat any cooking pan on the griddle plate or
in the braising pan. Heating cooking pan with these
equipment will damage these equipment. Heat only
food products on the griddle plate or in the braising pan.
OPERATION SAFETYPERSONAL PROTECTION
Notice
Induction appliances are more powerful, heat up
pans quicker, and cook food faster than conventional
cooking equipment. Your induction appliance will
require different use and care than other conventional
equipment.
Do not operate the equipment without reading this
manual and understanding all safety requirements.
DANGER
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
Disconnect electric power at the main power disconnect
for all equipment being serviced.
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Contact an authorized service agency for assistance.
DANGER
Do not operate any appliance with a damaged or
pinched cord or a damaged plug. All repairs must be
performed by a qualified service company.
DANGER
Keep power cord AWAY from HEATED surfaces. DO NOT
immerse power cord or plug in water. DO NOT let power
cord hang over edge of table or counter.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
DANGER
Never stand, site, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
40 Part Number 4520898 Rev 7 11/15
Page 41
Section 3 Operation
Cooking with Induction Glass-Tops Models
Warning
n
Short Cook Time
Induction appliances cook food faster than conventional
cooking equipment. To avoid overheating and burning,
check the cooking process frequently. Never leave the
appliance unattended during operation.
Caution
,
Metallic objects are heated up very quickly when placed
on the cook zone during operation. To avoid injury,
DO NOT place any objects such as closed cans, aluminum
objects (aluminum foils), cutlery, jewelry, or watches on
the appliance.
DO NOT place any object such as paper, cardboard, or
cloth on the cooking surface, because this creates a fire
hazard.
DO NOT place credit cards, phone cards, tapes, or any
objects that are sensitive to magnetism on the appliance.
DO NOT use the appliance for storage. DO NOT place
any paper products, cooking utensils, cutlery, plastic
vessels or food on the appliance.
Notice
Do not use the cooktop for food preparation such as
cutting and chopping.
Warning
n
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
Warning
n
Never Leave An Empty Pan On Cooktop
Induction appliances heat up empty pans very quickly.
Never operate the appliance with an empty pan. Do not
pre-heat pan. Always put food products, water or oil
into the pan before turning on the appliance. Failure to
do so will result in irreparable damage.
Notice
Broil-Dry Protection
Cook zones are monitored by temperature sensors. The
sensors can detect overheating at the base of a cooking
pan.
When an overheated pan (overheated oil, empty pan) is
detected, the appliance stops transferring energy to the
pan immediately. You must turn off the appliance and
let it cool down before re-starting the appliance.
Caution
,
Do Not Touch Overheated Appliance
To avoid burn injuries, do not touch the appliance
when a pan is overheated and take all the necessary
precautions when removing the overheated pan.
Warning
n
Steam can cause serious burns. Always wear some type
of protective covering on your hands and arms when
removing lids or pans from the appliance. Lift the lid or
pan in a way that will direct escaping steam away from
your face and body.
Cooking with Induction Griddles/Braising Pans
Caution
,
Induction Griddles / Braising Pans
A suitable grease-collecting means must be in place
before operating appliance.
Part Number 4520898 Rev 7 11/15 41
Page 42
Operation Section 3
Important Rules—Operation and Maintenance
Follow these simple rules to ensure reliable and repeatable performance of your induction equipment:
Keep kitchen temperature below 40°C [105°F].
1
40oC/104oF
o
5
C/41oF
40oC/104oF
o
5
C/41oF
Never place your induction equipment next to any
2
grease generating or heat generating equipment.
Use only pans that fits the glass. Do not use
4
oversized pans.
Never pre-heat the pan. Place the pan on the cook
5
zone only when you are ready to cook.
Clean the intake filter at least once a week or as
3
often as required.
42 Part Number 4520898 Rev 7 11/15
Do not use dented pans because it will cause
6
damages to the electronics.
Page 43
Section 3 Operation
Proper Induction Cookware
CONDITION
• Pans with layer separation (outward and inward
bubbles), arching or partially detached bottoms must be
replaced.
• When these pans are used, the sensors under the glasstop cannot detect temperature correctly. These pans will
overheat the sensors and eventually will damage the
sensors and the generator. (Below, examples of good
and bad pans in cross-sections.)
MATERIAL
• USE cookware made of conductive and magnetic
materials. If the pan bottom attracts a magnet, the pan
is suitable for induction cooking. Look for cookware that
is labeled suitable for induction or with an induction
compatible symbol.
• DO NOT USE cookware made of aluminum, copper,
glass, ceramics or conventional stainless steel.
• NOTE—Aluminum inserts on bottom:
Cookware base inserted with areas of aluminum
reduces the magnetic area for induction cooking. The
appliance may supply less energy to the cookware or
have difficulties in detecting the pan.
ROUND BOTTOM WOK PANS
• For models with Ceran® Glass Wok Bowls:
Notice-Wok Equipment
Use Wok Pans with Correct Contour
The wok pans used must be the correct contour to the
Ceran® glass bowl. To reduce premature failures such as
overheating, wok pans should not touch the glass but
only sit onto the upper flange.
To guarantee the correct contour, we offer a selection
of wok induction pans. Please consult your equipment
supplier for details.
• NOTE—Non-magnetic cookware with a small magnetic
base:
The exposed non-magnetic metal on the base may
affect the induction field and subsequently, less energy
may be suppled to the cookware.
BOIL TEST
To test the efficiency of a pan for induction cooking, perform
a boil test. See instructions in section 5 Troubleshooting.
Part Number 4520898 Rev 7 11/15 43
Page 44
Operation Section 3
SIZE OF PAN
• MINIMUM SIZE: The bottom of pan must have a
minimum diameter of 12cm [5”] (below, dotted lines).
Otherwise, the pan will not be heated. This is a safety
feature such that the sensors do not detect small metal
objects, such as jewelery, and transmit energy to heat up
the small object.
• DO NOT USE OVERSIZED PAN! The bottom of the pan must fit the glass. When a hot, oversized pan covers the
silicone seal underneath, the heat from the pan may dry
out the silicone overtime. When the silicone seal drys out
and breaks, liquid can penetrate into the appliance and
damage the electronics.
Placing Pan On A Cook Zone
Each cook zone of our appliances is equipped with the
latest RTCS® or RTCSmp® sensors. These sensors monitor
temperature and cookware continuously in realtime.
To obtain optimal results from the sensors, you must always place pan in the center of the cook zone. Otherwise, the
bottom of the pan is heated unequally and the food inside
the pan may burn.
• PLACE MAXIMUM ONE PAN PER COOK ZONE.
• ALWAYS PLACE PAN IN THE CENTER OF A COOK ZONE.
(A dual cook-top is shown as an example.)
• PAN MUST FIT THE GLASS! The best pan to use is the
one with a bottom that fits the coil (below, dotted lines).
(A dual cook-top is shown as an example.)
44 Part Number 4520898 Rev 7 11/15
• PAN MUST NOT COVER MORE THAN ONE COOK ZONE
ON A DUAL OR ON TWO SINGLE UNITS.
Page 45
Section 3 Operation
POWER
Power Control
Set the desired power level by turning the control knob and
the appliance is immediately ready for operation.
• Power level (1) = lowest power
• Power level (9) = highest power for BH models only
• Power level (12) = highest power
When the indicator lamp shines continuously, energy is
being supplied to the bottom of the cookware.
ON-Position
Any position
other than “0”
is pointing to
the Indicator
lamp. The
lamp is on.
OFF-Position
“0” is pointing
to the
Indicator
lamp. The
lamp is off.
POWER LEVEL SETTINGS
The Power Diagrams (below) show that the difference in
power output between two higher power levels is much
larger than that between two lower power levels.
This power level and output relationship gives you a fine
simmer-rate control in the low power range, and an instant
response in the high power range.
POWER DIAGRAM 1: POWER LEVEL 0 TO 12
OUTPUT
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0123456789101112
P O W E R LEVEL
The settings from (1) to (9) span the lower 50% of the
total Power Output; the settings from (10) to (12) cover
the 50% to 100% output range.
POWER DIAGRAM 2: POWER LEVEL 0 TO 9
(BH models only)
POWER
OUTPUT
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0
123456789
P O W E R LEVEL
The settings from (1) to (7) span the lower 50% of the
total Power Output; the settings from (8) to (9) cover the
50% to 100% output range.
Part Number 4520898 Rev 7 11/15 45
Page 46
Operation Section 3
Automatic Pan Detection, No Pan No
Heat
When a temperature or a power level is selected, the
appliance supplies energy only when a pan is placed in the
cook zone.
When you remove the pan from the cook zone, the
appliance stops power supply immediately. If the pan is put
back in the cook zone, power supply resumes.
NOTE: Pan with a bottom diameter smaller than 12cm or 5” is
not detected by the system.
Reading the Signals from An Indicator
Lamp
PAN DETECTION MODE: The appliance is in Pan Detection
mode when it is ON but without any pan sitting on the
surface of the cook zone. The indicator lamp flashes.
As soon as a pan is put into the cook zone, the pan engages
the heating process and the indicator lamp stops flashing
and remains bright. However, the indicator lamp will keep
flashing if the appliance is unable to detect the pan or an
unsuitable pan is used.
When a fault occurs, the indicator lamp flashes at intervals.
See section 5 Troubleshooting.
When Appliance Is Idle
BEST PRACTICE:
When the induction appliance is not in use, always put the
control knob in the 0 (OFF) position.
Notice
Switch the appliance OFF if you take the cookware away
for a while. This will prevent the heating process to start
automatically and unintentionally when a pan is placed
back on the heating area. If any person needs to use
the induction appliance, he/she will have to turn the
appliance ON intentionally.
46 Part Number 4520898 Rev 7 11/15
Page 47
Section 4
Maintenance
MAINTENANCE SAFETY—DISCLAIMER
DANGER
It is the responsibility of the equipment owner to
perform a Personal Protective Equipment Hazard
Assessment to ensure adequate protection during
maintenance procedures.
Warning
n
A good maintenance of the appliance requires regular
cleaning, care and servicing. The site-supervisor and the
operator must ensure all components relevant to safety
are in perfect working order at all times.
NOTE: Cleaning tools and supplies are not provided.
DANGEROUS ELECTRICAL VOLTAGE
DANGER
Do not open the appliance. Maintenance and servicing
work other than cleaning as described in this manual
must be done by an authorized service personnel.
DANGER
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
Disconnect electric power at the main power disconnect
for all equipment being serviced.
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Contact an authorized service agency for assistance.
MAINTENANCE SAFETY—CLEANING
Warning
n
Never use a high-pressure water jet for cleaning or hose
down or flood interior or exterior of the equipment
with water. Ensure that no liquid can enter into the
equipment.
Warning
n
Allow heated equipment / glass surface to cool down
before attempting to clean, service or move.
Warning
n
When cleaning the exterior, care should be taken to
avoid front power switch and the electrical cords. Keep
water and cleaning solutions away from these parts.
Caution
,
Do not use caustic cleaners on any part of the
equipment. Use mild, non abrasive soaps or detergents,
applied with a sponge or soft cloth.
Caution
,
Ensure to remove all residues of cleaning agents from
the cooking surfaces. Use a clean moist cloth to wipe off
any such surfaces.
Caution
,
Using commercial cleaning fluids or chemicals: Read the
directions for use and precautionary statements before
use. Pay attention to the concentration of cleaner and
the length of time the cleaner remains on the foodcontact surfaces or equipment surfaces.
Notice
Inspect and Clean Fresh Air Intake Filter
We strongly recommend using air intake filters in all
installations to protect the equipment from grease
particles. A dirty, blocked air intake filter blocks the
air vent and can cause damages to the electronic
components. Inspect, clean or replace the air intake
filters at least once a week or as often as necessary.
Warning
n
Inspect Silicone Seal
When the silicone seal is broken, water penetration
could cause the appliance to fail, and any malfunction
could cause personal harm.
Part Number 4520898 Rev 7 11/15 47
Page 48
Maintenance Section 4
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be
OFF to all equipment and locked out of operation
according to national/regional, as well as company
approved practices during installation, maintenance
and servicing. Always allow appliance to cool.
DANGER
Use appropriate safety equipment during installation,
maintenance and servicing.
DANGER
Never stand, sit, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
Warning
n
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
Warning
n
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
Caution
,
Use caution when handling metal surface edges of all
equipment.
48 Part Number 4520898 Rev 7 11/15
Page 49
Section 4 Maintenance
Daily Cleaning and Maintenance
GLASS CLEANING
NOTE: The cleaning of Ceran® glass is identical to cleaning
other similar glass surfaces. You may use any regular glass
cleaning products available from a hardware store.
You may use a razor blade scraper or a non-scratching
sponge to remove tough residues. When scraping, place
your razor blade scraper at an angle of about 20o to 30o
from the glass. Then wipe clean the glass with a cleaning
product.
Weekly Cleaning and Maintenance
AIR INTAKE FILTER, COUNTERTOP MODELS
1. The air intake filter is located on the bottom of the
appliance. To remove, slid out the filter from the holder.
2. The filter is dishwasher-safe.
o
20o - 30
STAINLESS STEEL CASE
1. For any appliance with stainless steel case or stainless
steel flange, clean the stainless steel surface using a
soft cloth with a mild detergent and/or a food-safe
liquid cleaner designed to clean stainless steel.
2. Wipe dry with a soft clean cloth.
VISUAL INSPECTION OF SILICONE SEAL
Inspect the silicone seal around the glass perimeter or the
joint between the appliance and the counter surface. Call
for service immediately if you notice:
• Cracks on the silicone seal.
• The silicone seal comes away from the glass/housing or
moves when you press down on the seal.
3. The filter must be DRY before you put it back into the
holder.
Part Number 4520898 Rev 7 11/15 49
Page 50
Maintenance Section 4
AIR INTAKE FILTER, BUILT-IN MODELS
For Air Intake Kits part numbers: 95000020, 9500021,
95000085.
1. Locate the filter, which is inserted into a holder
mounted onto the cabinet.
2. When a plastic holder is used, slid out the filter from the
holder.
When a metallic holder is used, press down on the
corners as shown to pop out the filter. If the filter
doesn’t move, try the opposite corners. The filter is
pressure fitted into the holder.
Yearly Maintenance
Best Practice: Have the induction appliance examined
once a year by an authorized technician.
3. The filter is dishwasher-safe.
4. The filter must be DRY before you put it back into the
holder.
50 Part Number 4520898 Rev 7 11/15
Page 51
Section 5
Troubleshooting
DANGEROUS ELECTRICAL VOLTAGE
DANGER
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
Disconnect electric power at the main power disconnect
for all equipment being serviced.
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Contact an authorized service agency for assistance.
DANGER
Do not open the appliance. Maintenance and servicing
work other than cleaning as described in this manual
must be done by an authorized service personnel.
Warning
n
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
NOTE: If a problem arises during operation of your
induction appliance, follow the Troubleshooting
Charts before calling service. Routine adjustments and
maintenance procedures are not covered by the warranty.
Common Problems
One or more of the following conditions may affect the
function or cause the induction equipment to fail:
• Using unsuitable cookware such as non-induction pans,
oversized pans, or damaged pans.
• High ambient temperature.
• Inadequate ventilation causing hot air to re-enter
through the air intake slots.
• Dirty air intake filter.
• Empty pan is left on the hob when the appliance is ON.
Symptoms
• When a malfunction occurs, the appliance may be in
one of the following states:
• The appliance switches off immediately.
• The appliance continues to operate in a power
reduction mode.
• The appliance continues to operate normally.
• Appliance equipped with an indicator lamp or a digital
display, see section Troubleshooting Chart — Error Code /
Flash Code.
• Appliance without an indicator lamp / digital display,
or the lamp is malfunction, see section Troubleshooting
Without Error Code / Flash Code.
• NOTE:
The cooling fan starts when the ambient temperature
in the control area exceeds 55ºC [130ºF].
At heat sink temperature higher than 70ºC [160ºF], the
controller automatically reduces power to keep the
appliance in normal operating conditions. The cooker
runs in a non-continuous mode. This mode can be
heard.
Boil Test
To test the efficiency of a pan for induction cooking,
perform a boil test.
This test is not applicable to griddles and braising pans.
NEVER heat any cooking pan on a griddle plate or in a
braising pan.
(Test for 3.5kW or 5.0kW Induction Coil)
Perform a boil test to verify the performance of a pan for
induction cooking.
• Add one liter of cold water into the pan (optimal when
use pan with bottom diameter of 24cm) and bring it to
boil. Compare the total boil time to the guideline below:
• 3.5kW Coil, approx. 140 seconds
• 5.0kW Coil, approx. 85 seconds
If time to boil exceeds the above guideline, then the pan is
not suitable for achieving optimal efficiency. Please contact
your supplier to purchase suitable induction pans.
If the induction appliance does not function as expected
despite using quality induction pans, refer to the
troubleshooting charts.
Part Number 4520898 Rev 7 11/15 51
Page 52
Troubleshooting Section 5
Troubleshooting Without Error Code / Flash Code
SymptomPossible CauseAction
Pan does not heat up on glass-top.
No heat to griddle or braising pan.
Indicator lamp is OFF (dark).
Digital display is OFF (dark).
Pan does not heat up and indicator
lamp blinks continuously. If Indicator
lamp blinks at intervals, see next
section.
(Not applicable to griddles or braising
pans.)
Poor heating, indicator lamp / digital
display is ON
Appliance does not react to control
knob positions
Power/heating level seems to be
reduced, fan is working
Power/heating level seems to be
reduced, fan does not work
After a long period of continuous
operation, the power/heating level
seems to be reduced
Small metallic objects (e.g. spoon) are
heated up in the cook zone.
No power supply.Check incoming power supply (Example, power
cable plugged into the wall socket). Check kitchen
main fuse box.
Control knob is in OFF-position.Turn control knob to an ON-position.
Defective equipmentPut knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Pan is too small.Use a suitable pan with bottom diameter larger than
12cm[5”].
Pan is not placed in the center of the hob;
pan is not detected by sensor.
Unsuitable pan.Select only induction-ready cookware.
Defective equipmentPut knob in OFF-position. Only if possible and safe,
Air-cooling system is obstructed.Verify that air vents are not obstructed. Ensure the
Unsuitable pan. (Not applicable to
griddles or braising pans.)
Ambient temperature is too high. The
cooling system is not able to keep the
appliance in normal operating conditions.
One phase is missing (for equipment with
three phase supply only).
Defective equipmentPut knob in OFF-position. Only if possible and safe,
Defective control switch.Put knob in OFF-position. Only if possible and safe,
Air-cooling system is obstructed. Internal
fan is dirty.
Defective fan or fan control.Put knob in OFF-position. Only if possible and safe,
Overheated induction coil; cooking area
is too hot.
Overheated pan. Pan is empty.
Pan detection function is defective.Put knob in OFF-position. Only if possible and safe,
Move the pan to the center of the hob.
disconnect the appliance from the power supply.
Contact an authorized service agency.
fresh air filter is clean.
Select various induction-ready cookware for
induction cooking. Then compare the results.
Verify that no hot air is taken in by the fan.
Reduce the ambient temperature. The intake air
temperature must be lower than 40°C [104°F].
Check incoming power supply (Example, power
cable plugged into the wall socket). Check kitchen
main fuse box.
disconnect the appliance from the power supply.
Contact an authorized service agency.
disconnect the appliance from the power supply.
Contact an authorized service agency.
Verify that air vents are not obstructed. Ensure the
fresh air filter is clean.
Contact an authorized service agency.
disconnect the appliance from the power supply.
Contact an authorized service agency.
Switch the appliance off. Safely remove pan, if any.
Wait until the appliance has cooled down before
turning it ON again.
disconnect the appliance from the power supply.
Contact an authorized service agency.
Troubleshooting — Error Code / Flash Code
• Appliance equipped with an indicator lamp:
The indicator lamp flashes to signal a specific problem. To find the possible cause, count the number of short flashes
after each long flash.
Example: “— …. — ….” The lamp gives a long flash for 0.6 seconds. Then it gives 4 short flashes (indicated by the dots in
the example). The sequence repeats until the error is canceled.
• Appliance equipped with a digital display:
The display may show an error code, example: E04.
52 Part Number 4520898 Rev 7 11/15
Page 53
Section 5 Troubleshooting
Number of Flashes
(Indicator Lamp)
Error Code
( Display)
ProblemAction
......Normal Operation.Normal Operation.
1 “— . — . — . “E01
Unsuitable induction cooking pan.
Internal wiring/coil connection
Check pan material.
Contact an authorized service agency.
malfunction. (1)
2 “— .. — .. — .. “
3 “— ... — ... — ... “
E02Unsuitable induction cooking pan. Coil/
software overcurrent. (1)
E03Air-cooling system obstructed. Fan mal-
function. Internal heat sink overheated.
(1)
Check pan material.
Contact an authorized service agency.
Let appliance cool down.
Verify that air vents are not obstructed.
Check and clean air filter.
Contact an authorized service agency.
4 “— .... — .... — .... “
5 “— ..... — ..... — ..... “
6 “— ...... — ...... — ...... “
E04
E17 E18
E27 E28
E41 E42 E43
E44 E45 E46
E05Power switch/potentiometer error. (1)Contact your authorized service agency.
E06
E30
Overheated cook zone. Overheated pan
detected. Sensor failure. Overheated or
defective sensor. (1)
NOTE: Errors E41 to E46, griddles and
braising pans may continue to operate.
Ambient temperature too high (the
cooling system is not able to keep the
induction appliance in normal operating
conditions). Internal component
overheated. (1)
Let appliance and/or pan cool down.
Check pan material.
Verify that air vents are not obstructed.
Check and clean air filter.
Contact an authorized service agency.
Let appliance cool down.
Verify that air vents are not obstructed.
Check and clean air filter.
Verified that no hot air is taken in by the
fan. Reduce the ambient temperature. The
intake air temperature must be lower than
40°C [104°F].
Contact an authorized service agency.
7 “— ....... — ....... — ....... “
E29
E47
Generator component failure. Problem
with control wiring. Warning from
overheated pan / cooking empty sensor
Let equipment/ pan cool down.
Check food in the pan or empty pan.
Contact an authorized service agency.
or coil connection failed. (1)
NOTE: E47 on griddles/braising pans
indicates that griddle plate is too hot.
8 “— ........ — ........ — ........ “
E21
E24 E25 E26
Sensor error from heat sink or CPU.
Board overheated. Ambient temperature
beyond normal operating range. (1)
Verify that air vents are not obstructed.
Check air filter. Reduce ambient
temperature.
Contact an authorized service agency.
10 “— .......... — .......... — .......... “
No flash codeE11Multi-Line model only: 24V Voltage too
E10Internal electronic failure. (1) or (2)Contact an authorized service agency.
Contact your authorized service agency
low. (1).
to check power connection, 24V, power
board and display.
No flash codeE12
E13
No flash codeE19
E20
Power reduction. Warning of high
heat sink temperature. Cook zone
temperature too high. Sensor warning of
high temperature. (2)
Warning of high internal temperature. (2)
Let equipment/ pan cool down. Check
pan material. Verify that air vents are not
obstructed. Check and clean air filter.
Verified that no hot air is taken in by the
fan. Reduce ambient temperature. The
intake air temperature must be lower than
40°C [104°F].
Contact an authorized service agency.
No flash codeE22Griddle only. RTCS/CU sensor defect. (1)Contact an authorized service agency.
(1) The appliance switches off immediately.
(2) The appliance continues to operate in a power reduction mode.
(3) The appliance continues to operate normally.
Part Number 4520898 Rev 7 11/15 53
Page 54
Troubleshooting Section 5
Wearable Parts List
PhotoPart NumberDescription
70000015Silicone Seal PACTAN 7076, 310ml. For installation and water-
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