Flake Ice Machine
Manitowoc
Installation, Use & Care Manual
This manual is updated as new information and models are released.
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America’s #1 Selling Ice Machine
Part Number 000005653 10/09
Section 1
General Information
Model Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2
Installation Instructions
Location of Ice Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
RF-2300 Bin Adapter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Water and Drain Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 3
Operation
Evaporator Low Temperature Safety Thermostat and Bin Thermostat . . . . . . . . 7
RF-0244/RF0266/RF-0388/RF0399 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RF-0300 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RF-650/RF-1200/RF-2300 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table of Contents
Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Potable Water Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Water Supply and Drain Line Sizing/Connections . . . . . . . . . . . . . . . . . . . . . . . 5
Drain Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Fuse/Circuit Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ground Fault Interrupter Circuit (GFIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 4
Maintenance
Section 5
Customer Support
Interior Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Heavily Scaled Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Exterior Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Procedure to Clean Heavily Scaled Flake Ice Machines . . . . . . . . . . . . . . . . . . . . 9
Removal of Parts for Cleaning/Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ice Chute Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ice Chute Switch Actuator Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Air-Cooled Condenser Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Arctic Pure Water Filter System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Manitowoc Cleaner and Sanitizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before Calling For Service Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Commercial Ice Machine Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Residential Ice Machine Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
C Model Bin Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Part Number 000000966 10/09
Section 1
!
Warning
General Information
Model Numbers
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision concerning use of the appliance by a
person responsible for their safety.
This manual covers the following models:
Model Self-Storage Modular
RF-0244 X
RF-0266 X
RF-0388 X
RF-0399 X
RF-0300 X
RF-0650 X
RF-1200 X
RF-2300 X
Part Number 000005653 10/09 3
Section 2
!
Warning
Installation Instructions
Location of Ice Machine
The location selected for the ice machine must meet the
following criteria. If any of these criteria are not met,
select another location.
• The location must be free of airborne and other
contaminants.
• The air temperature must be at least 50°F (10°C), but
must not exceed 110°F (43°C).
• The water temperature must be at least 40°F (4°C),
but must not exceed 90°F (32°C).
• The location must not be near heat-generating
equipment or in direct sunlight.
• The location must be capable of supporting the
weight of the ice machine and a full bin of ice.
• The location must allow enough clearance for water,
drain and electrical connections in the rear of the ice
machine.
• The location must not obstruct airflow through or
around the ice machine.
CLEARANCE REQUIREMENTS
RF-0244
RF-0266
RF-0388
RF-0399
Top/Sides 8" (20 cm) 8" (20 cm)
Back 5" (13 cm) 5" (13 cm)
NOTE: Allowance must be made for removal when the
ice machine is built in. Monthly removal of the top
panel is required for cleaning & sanitizing.
Air-Cooled Water-Cooled
Installation Requirements
• The ice machine and bin must be level.
• Vent the ice machine and bin drains separately.
• Bin drain termination must have an air gap.
• A backflow preventer is required on water inlet lines.
• The ice machine and bin must be sanitized after
installation.
• Local water conditions may require treatment of the
water to inhibit scale formation, filter sediment, and
remove chlorine odor and taste.
• Routine adjustments and maintenance procedures
outlined in this manual are not covered by the
warranty.
RF-2300 Bin Adapter Installation
PERSONAL INJURY POTENTIAL
RF-2300 ice machines are not approved for use on
B970 bins. RF-2300 ice machines ship with a
bracket that must be used when installing on B1100
and B1400 Series bins.
1. Refer to diagram. Place bracket on bin top and slide
back to engage.
2. Place ice machine on bin: ice machine must fit
between bracket and front ridge.
RF-0300
RF-0650
RF-1200
RF-2300
Top/Sides 8" (20 cm) 8" (20 cm)
Back 5" (13 cm) 5" (13 cm)
Air-Cooled Water-Cooled
4 Part Number 000005653 10/09
Section 2 Installation Instructions
VENT TUBE
18" (46 CM)
LONG
ROUTE
DRAIN
TUBING TO
OPEN SITE
DRAIN
ICE MAKING
WATER INLET
TUBING 3/8" MIN.
I.D. (.95 CM)
VENT TUBE
18" (46 CM)
LONG
SEPERATE BIN AND ICE
MACHINE DRAINS ARE
REQUIRED
ROUTE DRAIN TUBING TO
OPEN SITE DRAIN
WATER SHUT-OFF VALVE
REQUIRED - ICE MAKING
WATER INLET TUBING 3/8"
MIN. I.D. (.95 CM)
Water and Drain Requirements
POTABLE WATER REQUIREMENTS
Follow these guidelines to install water inlet lines:
• Do not connect the ice machine to a hot water
supply. Be sure all hot water restrictors installed for
other equipment are working. (Check valves on sink
faucets, dishwashers, etc.)
• If water pressure exceeds the maximum of 80 psig
(6 bar) recommended pressure, obtain a water
pressure regulator from your Manitowoc distributor.
• Install a water shut-off valve and union for both the
ice making and condenser water lines.
• Insulate water inlet lines to prevent condensation.
• Plumbing must conform to local codes.
WATER SUPPLY AND DRAIN LINE SIZING/
CONNECTIONS
Location
Potable
Water Inlet
Condenser
Water Inlet
Condenser
Water Temp
Min/Max
40°/90°F
(4°/32°C)
40°/90°F
(4°/32°C)
--- --- 1/2" FPT
Water
Drain
Bin Drain --- --- 3/4" FPT
Large Capacity Bin Drain --- 1" FPT
Water
Pressure
Min/Max
14/80 psi
(100/552 kPA)
20/150 psi
(138/1034 kPA)
Fitting/Min
Tubing Size
3/8" FPT
1/2" FPT
DRAIN CONNECTIONS
Follow these guidelines when installing drain lines to
prevent drain water from flowing back into the ice
machine and storage bin:
• Drain lines must have a 1.5 inch drop per 5 feet of
run (2.5 cm per meter), and must not create traps.
• The floor drain must be large enough to
accommodate drainage from all drains.
• Run separate bin and water-coole d condenser drain
lines. Insulate them to prevent condensation.
Part Number 000005653 10/09 5
Typical Water Su pply Drain Installation
• Vent the bin and ice machine drain to the
atmosphere. The ice machine drain requires an 18"
(46 cm) vent. Do not vent the condenser drain on
water-cooled models.
• Drains must have a union or other suitable means to
allow in place disconnection from the ice machine
when servicing is required.
Installation Instructions Section 2
!
Warning
Electrical Requirements
Voltage/
Ice Machine
RF-0244
RF-0266
RF-0388
RF-0399
RF-0300
RF-0650
RF-1200
RF-2300
Maximum allowable voltage variation at compressor start-up is ±10% of voltage listed above and on the model/serial plate.
Phase/
Cycle
115/1/60 15 Amp N/A 7.5 N/A N/A N/A
230/1/50 10 Amp N/A .87 N/A N/A N/A
115/1/60 15 Amp N/A 7.5 N/A N/A N/A
230/1/50 10 Amp N/A .87 N/A N/A N/A
115/1/60 15 Amp N/A 10.0 N/A N/A N/A
230/1/50 10 Amp N/A 2.9 N/A N/A N/A
115/1/60 15 Amp N/A 10.0 N/A N/A N/A
230/1/50 10 Amp N/A 2.9 N/A N/A N/A
115/1/60 15 Amp 10.0 N/A N/A N/A N/A
230/1/50 10 Amp 2.9 N/A N/A N/A N/A
208-230/1/60 15 Amp 7.3 N/A N/A N/A N/A
230/1/50 16 Amp 4.6 N/A N/A N/A N/A
208-230/1/60 15 Amp 15.0 N/A 15 Amp 15.0 N/A
230/1/50 16 Amp 7.3 N/A 16 Amp 7.3 N/A
208-230/3/60 20 Amp 15.0 N/A 20 Amp 15.0 N/A
400-415/3/50 16 Amp 13.9 N/A 16 Amp 13.9 N/A
Maximum
Fuse/Circuit
Breaker
FUSE/CIRCUIT BREAKER
Air-Cooled Water-Cooled
Minimum
Circuit
Amps
Total
Circuit
Amps
Maximum
Fuse/Circuit
Breaker
Minimum
Circuit
Amps
GROUND FAULT INTERRUPTER CIRCUIT (GFIC)
Total
Circuit
Amps
A dedicated circuit and a separate fuse/circuit breaker
are required for each ice machine.
We do not recommend the use of a GFCI/GFI circuit
protection with our equipment. If a GFCI/GFI is required
by code, use a GFCI/GFI breaker rather than outlet
which is more prone to intermittent nuisance trips than
The ice machine must be grounded in accordance
panel circuit breakers.
with national and local electrical codes.
For United Kingdom Only
As the colours of the wires in the mains lead of the appliance may not correspond with the coloured markings identifying the terminals in your
plug, proceed as follows:
• The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the
earth ground symbol or coloured green or green and yellow.
• The wire coloured blue
• The wire coloured brown
must be connected to the terminal which is marked with the letter N or coloured black.
must be connected to the terminal which is marked with the letter L or coloured red.
6
Part Number 000005653 10/09
Section 3
1
2
3
4
5
6
7
1
2
3
4
5
6
7
BIN THERMOSTAT
SMALL NUMBERS = LESS ICE IN BIN
LARGE NUMBERS = MORE ICE IN BIN
EVAPORATOR LOW TEMPERATURE
SAFETY THERMOSTAT
INCORRECT SETTINGS WILL CAUSE ICE
MACHINE TO SHUT OFF
SENSING BULB IS
LOCATED IN BIN
BIN THERMOSTAT
LOCATION
EVAPORATOR LOW
TEMPERATURE SAFETY
THERMOSTAT LOCATION
BIN THERMOSTAT
EVAPORATOR
THERMOSTAT
BIN THERMOSTAT IS
LOCATED ON SIDE OF
CONTROL BOX
Operation
NOTE: Flake ice machines use an auger to remove ice
from the evaporator . Occasional noises (crea ks, groans,
squeaks, or pops) are a normal part of the ice making
process.
Evaporator Low Temperature Safety
Thermostat and Bin Thermostat
The bin thermostat sensing bulb is located in the ice
chute or bin and turns the ice machine on and off as the
level of ice in the ice chute or bin changes.
Bin
Model
Thermostat
Setting
RF-0244/RF0266/RF 5 5
RF-0388/RF-399 5 7
RF0300 4 7
RF0650 4 N/A
RF1200/RF-2300 5 N/A
Evaporator
Thermostat
Setting
RF-0300 Operation
The ice machine will not start until:
A. The rocker switch is moved to “ON”.
B. Ice does not contact the bin thermostat bulb.
C. The water reservoir is full of water.
Placing the toggle switch in the ON position starts the
gear motor and a 10 minute compressor time delay. The
compressor starts and the float valve controls the water
inlet valve and water level. The freeze cycle ends when
ice contacts the bin thermostat. The ice machine remains
off until ice no longer contacts the bin thermostat.
RF-0244/RF0266/RF-0388/RF0399 Operation
The ice machine will not start until:
A. The rocker switch is moved to “ON”.
B. Ice does not contact the bin thermostat bulb.
C. The water reservoir is full of water.
Placing the toggle switch in the ON position starts the
gear motor and refrigeration system. The float valve
controls the water inlet valve and water level. The freeze
cycle ends when ice contacts the bin the rmostat. The ice
machine will restart when ice no longer contacts the bin
thermostat.
Part Number 000005653 10/09 7
RF-650/RF-1200/RF-2300 Operation
The ice machine will not start until:
A. The rocker switch is moved to “ON”.
B. Ice does not contact the bin thermostat bulb.
C. The water reservoir is full of water.
Placing the toggle switch in the ON position starts the
gear motor. After the rotation speed sensor verifies
10 minutes of correct rotation, the time delay ends and
the compressor starts. The ice machine will continue to
make ice until ice contacts the bin thermostat. The ice
machine remains off until ice no longer contacts the bin
thermostat.
Section 4
!
Caution
!
Warning
Maintenance
Interior Cleaning and Sanitizing
Maintenance procedures covered in this manual are not
covered by the warranty.
Use only Manitowoc approved Nickel Safe Ice
Machine Cleaner (part number 000000084) and
Sanitizer (part number 94-0565-3). Do not mix
Cleaner and Sanitizer solutions together. It is a
violation of Federal law to use these solution s in a
manner inconsistent with their labeling. Read and
understand all labels printed on bottles before use.
Wear rubber gloves and safety goggles (and/or face
shield) when handling Ice Machine Cleaner or
Sanitizer.
CLEANING/SANITIZING PROCEDURE
This procedure must be performed once every month.
• All ice must be removed from the bin.
• The ice machine and bin must be disassembled
cleaned and sanitized.
Cleaning/Sanitizing Procedure
Use Nickel Safe Ice Machine Cleaner, part number
000000084.
Use Ice Machine Sanitizer part number 94-0565-3.
Step 1 Remove front and top covers and set the toggle
switch to the OFF position.
Step 2 Remove all ice from the bin.
Step 3 Turn off the ice making water supply and drain
water from evaporator and reservoir.
Step 4 Remove the top cover from water reservoir.
Step 5 Follow the chart and premix cleaner and water.
Amount of Nickel Safe
Amount of Water
1 gallon (4 Liters) 3 ounces (90 ml)
Step 6 Fill the evaporator and reservoir with cleaning
solution.
Cleaner - Part Number
000000084
• The ice machine produces ice with the cleaner and
sanitizer solutions.
• All ice produced during the cleaning and sanitizing
procedure must be discarded.
HEAVILY SCALED CLEANING PROCEDURE
Perform this procedure if you have some or all of these
symptoms.
• Grinding, popping or squealing noises from the
evaporator.
• Grinding noise from gearbox.
• Ice machine trips speed sensor.
NOTE: A Cleaning/Sanitizing Procedure must be
performed after this procedure.
Exterior Cleaning
Remove dust and dirt off exterior surfaces with mild
household dishwashing detergent and warm water . Wipe
dry with a clean, soft cloth.
Step 7 Move the toggle switch to the ON position. The
ice machine will make ice with the cleaning solution and
deposit the ice in the bin. Add the remaining cleaner/
water solution as the water level in the reservoir drops.
NOTE: Do not allow the cleaner/water level to drop
below the minimum water level. The ice machine will
discontinue the cleaning cycle if the water float switch
opens.
Step 8 After all of the cleaner/water solution has been
added, turn on the ice making water supply. Continue
the freeze cycle for 10 minutes to remove the cleaning
solution from the water circuit.
Step 9 Place the toggle switch in the OFF position.
8 Part Number 000005653 10/09
Section 4 Maintenance
Step 10 Refer to disassembly for cleaning/sanitizing
and remove parts for hand cleaning/sani tizing.
• Hand clean all parts.
• Rinse all parts with clear potable water.
• Sanitize all parts — do not rinse after sanitizing.
• Spray all interior bin surfaces with sanitizer (do not
rinse sanitized areas).
• Spray evapor ator discharge spout.
Step 11 Reassemble ice machine.
Step 12 Turn off the ice making water supply.
Step 13 Refer to chart and premix water and sanitizer.
Amount of Water Amount of Sanitizer
1 Gallons (4 L) Water 1/2 ounce (15 ml)
Step 14 Fill the evaporator and reservoir with sanitizer/
water solution.
Step 15 Move the toggle switch to the ON position. The
ice machine will make ice with the sanitizer/water
solution and deposit the ice in the bin. Add the remainin g
sanitizer/water solution when the water level in the
reservoir drops.
NOTE: Do not allow the sanitizer/water level to drop
below the minimum water level. The ice machine will
discontinue the cleaning cycle if the water float switch
opens.
Step 16 After all of the sanitizer/water solution has
been added to the reservoir, turn on the ice making
water supply.
Step 17 Continue the freeze cycle for 30 minutes and
then discard all ice produced.
Procedure to Clean Heavily Scaled Flake
Ice Machines
Step 1 Remove front and top covers and set the toggle
switch to the OFF position.
Step 2 Remove all ice from the bin.
Step 3 Turn off the ice making water supply.
Step 4 Remove the top cover from water reservoir.
Step 5 Refer to chart below:
Premix cleaner with lukewarm water in a non-
metallic container.
Mix Cleaner and Water
Water
Model
RF-0244
RF-0266
RF-388
RF-399
RF-0300
RF-0650
RF-1200 34 oz (1 L) 23 oz (680 ml) 11 oz (325 ml)
RF-2300 68 oz (2 L) 46 oz (1.3 L) 22 oz (650 ml)
Reservoir
Capacity
14 oz (400 ml) 9 oz (266 ml) 5 oz (148 ml)
17 oz (500 ml) 11 oz (325 ml) 6 oz (177 ml)
Step 6 Remove all water from the evaporator and water
reservoir. Add the entire cleaner/water solution and reinstall the reservoir cover.
Leave the cleaner/water solution in the evaporator
for a minimum of 4 hours.
Step 7 Remove all cleaner/water from the evaporator
and water reservoir.
Step 8 Follow the standard cleaning and sanitizing
procedures.
Use Ice machine nickel safe
cleaner, part number
000000084 only
Cleaner Water
Part Number 000005653 10/09 9
Maintenance Section 4
!
Warning
!
Caution
LOOSEN
SUPPORT BOLTS
TIP TOP OF ICE
CHUTE BACK AND
LIFT TO REMOVE
Removal of Parts for Cleaning/Sanitizing
Disconnect electric power to the ic e machine at the
electric switch box and wear rubber gloves and
safety goggles (or face shield) while handling cleaner
or sanitizer.
Do not mix Cleaner and Sanitizer solutions to gether.
It is a violation of Federal law to use these solutions
in a manner inconsistent with their labeling.
1. Turn off the water supply to the ice machine at the
water service valve.
2. Remove the components listed on the following
pages for cleaning and sanitizing.
3. Soak the removed part(s) in a properly mixed
solution of cleaner and water.
Solution Type Water Mixed With
Cleaner 1 gal. (4 L) 16 oz (500 ml) cleaner
Part Number 000000084
ICE CHUTE REMOVAL
RF-0300/RF-0650/RF-1200/RF-2300 O
NLY
1. Place the toggle switch in the OFF position, turn off
the water supply and disconnect electrical power to
the ice machine.
2. Disconnect water supply.
3. Remove water reservoir cover.
4. Remove bin thermostat from ice chute.
5. Loosen bolts holding cross member.
6. Lift cross member and remove ice chute.
4. Use a soft-bristle brush or sponge (NOT a wire
brush) to carefully clean the parts.
5. Use the solution and a brush or sponge to clean all
disassembled components and the inside of the bin.
6. Rinse all cleaned parts with clear water.
7. Mix a solution of sanitizer and water.
Solution Type Water Mixed With
Sanitizer 3 gal. (11 L) 2 oz (60 ml) sanitizer
Part Number 94-0565-3
8. Soak the parts in the sanitizer/water solution for
10 minutes. Use the sanitizer/water solution and a
sponge to sanitize all removed components and the
inside of the bin. Do not rinse the sanitized parts.
9. Continue with step 11 of the cleaning/sanitizing
procedure.
10
Part Number 000005653 10/09
Section 4 Maintenance
INCORRECT REASSEMBLY
CAN RESULT IN AN ICE
MACHINE THAT WILL NOT RUN
!
Warning
!
Caution
ICE CHUTE SWITCH ACTUATOR REMOVAL
RF-0300/RF-0650/RF-1200/RF-2300 Only
1. Pull to remove nylon end cap.
2. Slide pin to remove.
3. Remove both sections of the pressure switch
bracket.
Air-Cooled Condenser Cleaning
Disconnect electric power to the ice machine and
the remote condenser at the e lectric service switch
before cleaning the condenser.
A dirty condenser restricts airflow, resulting in
excessively high operating temperatures and reduced
ice production. Clean the condenser at least every six
months.
The condenser fins are sharp. Use care when
cleaning them.
1. Clean the outside of the condenser with a sof t brush
or a vacuum with a brush attachment. Shine a
flashlight through the condenser to check for dirt
between the fins. If dirt remains, a method suitable
to remove the contamination must be used to ensure
air flow.
2. RF-0300/RF-0650/RF-1200/RF-2300 Only. Clean
the washable filter with a mild soap and water
solution.
Arctic Pure Water Filter System
Engineered specifically for Manitowoc ice machines.
This water filter is an efficient, dependable, and
affordable method of inhibiting scale formation, filtering
sediment, and removing chlorine taste and odor.
Manitowoc Cleaner and Sanitizer
Manitowoc Ice Machine Nickel Safe Cleaner is available
in convenient 16 oz. (473 ml) bottles. Manitowoc Ice
Machine Sanitizer is available in 16 oz. (473 ml) and
1 gal (3.78 L) bottles.
Cleaner Part Number Sanitizer Part Number
16 oz. 000000084 16 oz. 94-0565-3
1 Gallon 94-0581-3
Part Number 000005653 10/09 11
Section 5
Customer Support
Before Calling For Service Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
Routine adjustments and maintenance procedures are not covered by the warranty.
Problem Possible Cause To Correct
Ice machine does not
operate.
Gear Motor runs but
compressor will not start.
Ice quality is poor. Poor incoming water quality. Contact a qualified service company to test the
Low ice capacity. Water pressure is low. Water pressure must remain between 20 and
No electrical power to the ice machine. Replace the fuse/reset the breaker/turn on main
power switch/plug cord into receptacle.
ON/OFF rocker switch set improperly. Move rocker switch to the ON position.
RF-0300/RF-0650/RF-1200/RF-2300 Only.
10 minute time delay has not expired.
Bin thermostat is open. Adjust to a warmer setting; refer to Operation.
RF-0244/RF-0266/RF-0388/RF0399
RF-0300/RF-0650 Only.
Low temperature safety switch is open.
RF-1200/RF-2300 Only.
High Pressure Control is open.
Water reservoir is empty. Open water service valve.
RF-0244/RF-0266/RF-0388/RF0399
RF-0300/RF-0650 Only.
Condenser dirty, compressor overload open.
RF-0300/RF-0650/RF-1200/RF-2300 Only.
10 minute time delay has not expired.
Water filtration is poor. Replace filter.
Incoming water temperature is above 90°F
(32°C).
Water softener is working improperly (if
applicable).
Incoming water temperature is above 90°F
(32°C).
Water inlet valve stuck open or leaking. Call for service.
Wait 10 minutes.
Adjust to colder setting; refer to Operation.
Clean condenser, check fan motor, press
manual reset (on left back corner post).
Clean condenser, wait a minimum of 4 hours to
allow internal compressor motor to cool.
Wait 10 minutes.
quality of the incoming water and check filter.
Correct water temperature. (Verify check/mixing
valves in other equipment are working properly.)
Connect the ice machine to a cold water supply.
Repair the water softener.
80 psig.
Correct water temperature. (Verify check/mixing
valves in other equipment is working properly.)
Low ice capacity (AirCooled Models Only).
Objects stacked around ice machine, blocking
airflow to condenser.
High air temperature around ice machine. Air temperature must not exceed 110°F (43°C).
Inadequate clearance around the ice machine. Provide adequate clearance.
The condenser is dirty. Clean the condenser.
12 Part Number 000005653 10/09
Remove items blocking airflow.
Section 5 Customer Support
LIMITED WARRANTY FOR RF SERIES FLAKE ICE MACHINE
LIMITED WARRANTY
Manitowoc Ice a division of Manitowoc FSG Services, LLC,
(“Company”) warrants that new RF Flake Ice Machines sold by
Company shall be free of defects in material or workmanship under
normal and proper use and maintenance as specified by the Company
and upon proper installation and start-up in accordance with the
instruction manual supplied.
WHAT IS COVERED
Parts for a period of three (3) years.
Labor for a period of two (2) years.
Compressor parts for five (5) years and labor for two (2) years.
The RF Flake Ice Machine warranty begins on the date of the original
installation. This warranty shall not apply to any ice machine initially
installed more than five (5) years from the serial number production
date.
The obligation of the Company under this warranty is limited to the
repair or replacement of parts, components, or assemblies that in the
sole opinion of the Company are defective. This warranty is further
limited to the cost of parts, components or assemblies and standard
straight time labor charges (excluding the compressor warranty) at
the servicing location.
Time and hourly rate schedules, as published from time to time by the
Company, apply to all service procedures. Additional expenses
including without limitation, travel time, overtime premium, material
cost, accessing or removal of the RF Flake Ice Machine, or shipping
are the responsibility of the purchaser, along with all maintenance,
adjustments, cleaning, and ice purchases. Labor covered under this
warranty must be performed by an approved Company contracted
Service Representative or a refrigeration service agency as qualified
and authorized by the Company’s local Distributor. The Company’s
liability under this warranty shall in no event be greater than the
actual purchase price paid by purchaser for the RF Flake Ice Machine.
EXCLUSIONS FROM COVERAGE
Repair or replacement of parts required because of misuse,
improper care or storage, negligence, alteration, use of
incompatible supplies or lack of specified maintenance shall be
excluded.
Normal maintenance items.
Failures caused by improper or erratic voltages, adverse
environmental or water conditions, improper drainage, interruption
in electrical or water supply.
Improper or unauthorized repair.
Any RF Flake Ice Machine that has been installed and/or
maintained inconsistent with the instructions provided by the
Company.
Parts subject to damage beyond the control of Company, or to
RF Flake Ice Machine’s which have been subject to accidents,
damage in shipment, fire, floods, other hazards or acts of God
that are beyond the control of the Company.
This Limited Warranty shall not apply if the RF Flake Ice
Machine’s refrigeration system is modified with a condenser,
heat reclaim device, or parts and assemblies other than those
manufactured by the Company, unless the Company approves
these modifications for specific locations in writing prior to the
commencement of such modification.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all
claims based on failure of, or defect in, RF Flake Ice Machines sold
hereunder, whether the failure or defect arises before or during the
warranty period, and whether a claim, however instituted, is based on
contract, indemnity, warranty, tort (including negligence), strict
liability, implied by statute, common-law or otherwise , and
Company and agents shall not be liable for any claims for personal
injuries or consequential damages or loss, howsoever caused. Upon
the expiration of the warranty period, all such liability shall
terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER
WRITTEN, ORAL, IMPLIED OR STATUTORY NO IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE SHALL APPLY, COMPANY DOES
NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.
REMEDIES
The liability of Company for breach of any warranty obligation
hereunder is limited to: (i) the repair or replacement of the RF Flake
Ice Machine on which the liability is based, or with respect to
services, re-performance of the services; or (ii) at Company’s option,
the refund of the amount paid for said equipment or services. Any
breach by Company with respect to any item or unit of equipment or
services shall be deemed a breach with respect to that item or unit or
service only.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
Complete and return warranty registration card or register on
line within five (5) days from the installation date.
Complete the following and retain for your records:
Distributor/Dealer
Model Number and Serial Number
Installation Date
All warranty service must be preformed by an approved
Manitowoc contracted or authorized Service Representative. To
schedule a service appointment contact your local Manitowoc
Service Representative or visit us at www.manitowocice.com to
find a Service Representative near you.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of
Wisconsin, USA, excluding their conflicts of law principles. The
United Nations Convention on Contracts for the International Sale of
Goods is hereby excluded in its entirety from application to this
Limited Warranty.
MANITOWOC ICE
2110 South 26th Street
P.0. Box 1720
Manitowoc, WI 54221-1720
Web site: www.manitowocice.com
Commercial Ice Machine Warranty
Part Number 000005653 10/09 13
Customer Support Section 5
Residential Ice Machine Limited Warranty
WHAT DOES THIS LIMITED WARRANTY COVER?
Subject to the exclusions and limitations below,
Manitowoc Ice (“Manitowoc”) warrants to the original
consumer that any new ice machine manufactured by
Manitowoc (the “Product”) shall be free of defects in
material or workmanship for the warranty period outlined
below under normal use and maintenance, and upon
proper installation and start-up in accordance with the
instruction manual supplied with the Product.
HOW LONG DOES THIS LIMITED WARRANTY
LAST?
Product Covered
Ice Machine Twelve (12) months
WHO IS COVERED BY THIS LIMITED WARRANTY?
This limited warranty only applies to the original
consumer of the Product and is not transferable.
WHAT ARE MANITOWOC ICE’S OBLIGATIONS
UNDER THIS LIMITED WARRANTY?
If a defect arises and Manitowoc receives a valid
warranty claim prior to the expiration of the warranty
period, Manitowoc shall, at its option: (1) repair the
Product at Manitowoc’s cost, including standard straight
time labor charges, (2) replace the Product with one that
is new or at least as functionally equivalent as the
original, or (3) refund the purchase price for the Pr oduct.
Replacement parts are warranted for 90 days or the
balance of the original warranty period, whiche ve r is
longer. The foregoing constitutes Manitowoc’s sole
obligation and the consumer’s exclusive remedy for any
breach of this limited warranty. Manitowoc’s liability
under this limited warranty is limited to the purchase
price of Product. Additional expenses including, without
limitation, service travel time, overtime or premium labor
charges, accessing or removing the Product, or shipping
are the responsibility of the consumer.
HOW TO OBTAIN WARRANTY SERVICE
To obt a in wa rr anty ser v ice or in form ation re gard ing yo ur
Product, please contact us at:
MANITOWOC ICE
21 10 So. 26th St.
P.O. Box 1720,
Manitowoc, WI 54221-1720
Telephone: 920-682-0161 Fax: 920-683-7585
www.manitowocice.com
Warranty Period
from the sale date
WHAT IS NOT COVERED?
This limited warranty does not cover, and you are solely
responsible for the costs of: (1) periodic or routine
maintenance, (2) repair or replacement of the Product or
parts due to normal wear and tear, (3) defects or
damage to the Product or parts resulting from misuse,
abuse, neglect, or accidents, (4) defects or damage to
the Product or parts resulting from improper or
unauthorized alterations, modifications, or changes; and
(5) defects or damage to any Product that has not been
installed and/or maintained in accordance with the
instruction manual or technical instructions provided by
Manitowoc. To the extent that warranty exclusions are
not permitted under some state laws, these exclusions
may not apply to you.
Except As Stated In The Following Sentence, This
Limited Warranty Is The Sole And Exclusive W arranty Of
Manitowoc With Regard To The Product. All Implied
Warranties Are Strictly Limited To The Duration Of The
Limited Warranty Applicable To The Products As Stated
Above, Including But Not Limited To, Any Warranty Of
Merchantability Or Of Fitness For A Particular Purpose.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
In No Event Shall Manitowoc Or Any Of Its Affiliates Be
Liable To The Consumer Or Any Other Person For Any
Incidental, Consequential Or Special Damages Of Any
Kind (Including, Without Limitation, Loss Profits,
Revenue Or Business) Arising From Or In Any Manner
Connected With The Product, Any Breach Of This
Limited Warranty, Or Any Other Cause Whatsoever,
Whether Based On Contract, Tort Or Any Other Theory
Of Liability.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
HOW STATE LAW APPLIES
This limited warranty gives you specific legal rights, and
you may also have rights that vary from state to state or
from one jurisdiction to another.
REGISTRATION CARD
To secure prompt and continuing warranty service, this
warranty registration card must be completed and sent
to Manitowoc within thirty (30) days from the sale date.
Complete the registration card and send it to Manitowoc.
14
Part Number 000005653 10/09
Section 5 Customer Support
C Model Bin Limited Warranty
LIMITED WARRANTY FOR C200, C350 ICE STORAGE BIN
LIMITED WARRANTY
Manitowoc Ice a division of Manitowoc FSG Services, LLC,
(“Company”) warrants that new C200, C350 Ice Storage Bins sold by
Company shall be free of defects in material or workmanship under
normal and proper use and maintenance as specified by the Company
and upon proper installation and start-up in accordance with the
instruction manual supplied.
WHAT IS COVERED
• Parts for a period of two (2) years.
The C200, C350 Ice Storage Bin warranty begins on the date of the
original installation. This warranty shall not apply to any ice machine
initially installed more than five (5) years from the serial number
production date.
The obligation of the Company under this warranty is limited to the
replacement of parts, components, or assemblies that in the sole
opinion of the Company are defective. This warranty is further
limited to the cost of parts, components or assemblies at the servicing
location.
Additional expenses including without limitation labor charges, travel
time, overtime premium, material cost, accessing or removal of the
C200, C350 Ice Storage Bin, or shipping are the responsibility of the
purchaser, along with all maintenance, adjustments, cleaning, and ice
purchases. The Company’s liability under this warranty shall in no
event be greater than the actual purchase price paid by purchaser for
the C200, C350 Ice Storage Bin.
EXCLUSIONS FROM COVERAGE
• Replacement of parts required because of misuse, improper care
or storage, negligence, alteration, use of incompatible supplies or
lack of specified maintenance shall be excluded.
• Normal maintenance items.
• Failures caused by improper or adverse environmental or water
conditions
• Improper or unauthorized repair.
• Any C200, C350 Ice Storage Bin that has been installed and/or
maintained inconsistent with the instructions provided by the
Company.
• Parts subject to damage beyond the control of Company, or to
C200, C350 Ice Storage Bins which have been subject to
accidents, damage in shipment, fire, floods, other hazards or acts
of God that are beyond the control of the Comp any.
or improper drainage.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all
claims based on failure of, or defect in, C200, C350 Ice Storage Bins
sold hereunder, whether the failure or defect arises before or during
the warranty period, and whether a claim, however instituted, is based
on contract, indemnity, warranty, tort (including negligence), strict
liability, implied by statute, common-law or otherwise , and
Company and agents shall not be liable for any claims for personal
injuries or consequential damages or loss, howsoever caused. Upon
the expiration of the warranty period, all such liability shall
terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER
WRITTEN, ORAL, IMPLIED OR STATUTORY. NO IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE SHALL APPLY, COMPANY DOES
NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.
REMEDIES
The liability of the Company for breach of any warranty obligation
hereunder is limited to: (i) the replacement of the C200, C350 Ice
Storage Bin, parts, and components on which the liability is based, or
(ii) at Company’s option, the refund of the amount paid for said
equipment or services. Any breach by Company with respect to any
item or unit of equipment shall be deemed a breach with respect to
that item or unit.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
• Complete and return warranty registration card or register on
line within five (5) days from the installation date.
Complete the following and retain for your records:
Distributor/Dealer
Model Number and Serial Number
Installation Date
• All warranty service must be preformed by an approved
Manitowoc contracted or authorized Service Representative. To
schedule a service appointment contact your local Manitowoc
Service Representative or visit us at www.manitowocice.com to
find a Service Representative near you.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of
Wisconsin, USA, excluding their conflicts of law principles. The
United Nations Convention on Contracts for the International Sale of
Goods is hereby excluded in its entirety from application to this
Limited Warranty.
COMPLETE AND RETAIN FOR YOUR RECORD:
Distributor/Dealer ______________________________________
Model Number _______________________________________
Serial Number _______________________________________
Installation Date _______________________________________
MANITOWOC ICE
2110 South 26th Street
P.0. Box 1720
Manitowoc, WI 54221-1720
Web site: www.manitowocice.com
Part Number 000005653 10/09 15
Manitowoc
© 2009 Manitowoc
Continuing product improvements may necessitate change of
specifications without notice.
Part Number 000005653 10/09
2110 South 26th Street, P.O. Box 1720
Manitowoc Foodservice
Manitowoc, WI 54221-1720, USA
Ph: 920-682-0161 Fax: 920-683-7589
Visit us online at: www.manitowocice.com
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