Page 1
Installation, Use & Care Manual
This manual is updated as new information and models are released.
Visit our website for the latest manual. www.manitowocfsg.com
America’s #1 Selling Ice Machine
QM30
UnderCounter Model
Ice Machines
Part Number 000001772 07/08
Page 2
We reserve the right to make product improvements at any time.
Specifications and design are subject to change without notice.
Safety Notices
As you work on Manitowoc equipment, be sure to pay
close attention to the safety notices in this manual.
Disregarding the notices may lead to serious injury and/
or damage to the equipment.
Throughout this manual, you will see the following types
of safety notices:
Procedural Notices
As you work on Manitowoc equipment, be sure to read
the procedural notices in this manual. These notices
supply helpful information which may assist you as you
work.
Throughout this manual, you will see the following types
of procedural notices:
NOTE: Text set off as a Note provides you with simple,
but useful, extra information about th e pr oce dur e yo u
are performing.
Read These Before Proceeding:
NOTE: SAVE THESE INSTRUCTIONS.
!
Warning
Text in a Warning box alerts you to a potential
personal injury situation. Be sure to read the
Warning statement before proceeding, and work
carefully.
!
Caution
Text in a Caution box alerts you to a situation in
which you could damage the equipment. Be sure to
read the Caution statement before proc eeding, and
work carefully.
Important
Text in an Important box provides you with
information that may help you perform a procedure
more efficiently. Disregarding this information will
not cause damage or injury, but it may slow you
down as you work.
!
Caution
Proper installation, care and maintenance are
essential for maximum performance and troublefree operation of your Manitow oc equipment. Read
and understand this manual. It contains valuable
care and maintenance information. If you encounter
problems not covered by this manual, do not
proceed, contact Manitowoc Foodservice Group.
We will be happy to provide assistance.
Important
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the
warranty.
!
Warning
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
Page 3
Part Number 000001772 07/08 i
Table of Contents
Section 1
General Information
Model/Serial Number Location................................................................... 1-1
Owner Warranty Registration Card.......................................................... 1-2
Section 2
Installation Instructions
General................................................................................................................. 2-1
Dimensions........................................................................................................ 2-1
Location of Ice Machine................................................................................ 2-2
Ice Machine Heat of Rejection.................................................................... 2-2
Leveling the Ice Machine.............................................................................. 2-2
Electrical Service............................................................................................. 2-3
VOLTAGE ………………………………………………………………………… 2-3
FUSE/CIRCUIT BREAKER …………………………………………………… 2-3
ELECTRICAL RATING ………………………………………………………… 2-3
ELECTRICAL CORD STRAIN RELIEF ……………………………………… 2-4
TERMINAL BLOCK WIRE CONNECTION…………………………………… 2-4
Water Service/Drains...................................................................................... 2-5
WATER SUPPLY………………………………………………………………… 2-5
DRAIN CONNECTIONS………………………………………………………… 2-5
WATER SUPPLY AND DRAIN LINE SIZING/CONNECTIONS …………… 2-5
Section 3
Operation
Sequence of Operation................................................................... 3-1
INITIAL START-UP OR START-UP AFTER AUTOMATIC SHUT-OFF …… 3-1
Ice Thickness Adjustment ........................................................................... 3-2
Page 4
Table of Contents (continued)
ii Part Number 000001772 07/08
Section 4
Maintenance
Interior Cleaning and Sanitizing................................................................ 4-1
GENERAL ……………………………………………………………………… 4-1
CLEANING AND SANITIZING PROCEDURE……………………………… 4-1
Exterior Cleaning............................................................................. 4-3
Ice Machine Inspection ................................................................... 4-3
Cleaning The Condenser ................................................................ 4-4
Removal from Service/Winterization
....................................................... 4-4
Section 5
Before Calling for Service
Checklist............................................................................................................. 5-1
Page 5
Part Number 000001772 07/08 1-1
Section 1
General Information
Model/Serial Number Location
Record the model and serial number of your ice machine
in the space provided below. These numbers are
required when requesting information from your
Manitowoc distributor, service repr esentative, or the
factory.
The model and serial number are listed on the OWNER
WARRANTY REGISTRATION CARD. They are also
listed on the MODEL/SERIAL NUMBER DECAL affixed
to the ice machine.
Model/Serial Number Location
Model Number:_____________________ Serial Number:______________________
MODEL AND
SERIAL NUMBER
MODEL AND
SERIAL
NUMBER
Page 6
General Information Section 1
1-2 Part Number 000001772 07/08
Owner Warranty Registration Card
GENERAL
The packet containing this manual also includes
warranty information. Warranty coverage beg ins the day
your new ice machine is installed.
If you do not return your OWNER WARRANTY
REGISTRATION CARD, Manitowoc will use the date of
sale to the Manitowoc Distributor as the first day of
warranty coverage for your new ice machine.
COMMERCIAL WARRANTY COVERAGE
General
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc representative or
Manitowoc Ice, Inc. if you need further warranty
information.
Parts
Manitowoc warrants the ice machine against defects in
materials and workmanship, under normal use and
service for there (3) years from the date of original
installation.
Labor
Labor required to repair or replace defective
components is covered for there (3) years from the date
of original installation.
Exclusions
The following items are not included in the ice machine’s
warranty coverage:
1. Normal maintenance, adjustments and cleaning as
outlined in this manual.
2. Repairs due to unauthorized modifications to the ice
machine or use of non-standard parts without prior
written approval from Manitowoc Ice, Inc.
3. Damage caused by improper installation of the ice
machine, electrical supply , water supp ly or drainage,
or damage caused by floods, storms, or other acts of
God.
4. Premium labor rates due to holidays, overtime, etc.;
travel time; flat rate service call charges; mileag e
and miscellaneous tools and material charges not
listed on the payment schedule. Additional labor
charges resulting from the inaccessibility of
equipment are also excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions provided
in this manual.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company, qualified and authorized
by your Manitowoc distributor, or a Contracted Service
Representative must perform the warranty repair.
NOTE: If the dealer you purchased the ice machine from
is not authorized to perform warranty service, contact
your Manitowoc distributor or Manitowoc Ice, Inc. for the
name of the nearest authorized service representative.
SERVICE CALLS
Normal maintenance, adjustments and cleaning as
outlined in this manual are not covered by the warranty.
If you have followed the procedures listed in this manual,
and the ice machine still does not perform properly, call
your authorized service company.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
Page 7
Section 1 General Information
Part Number 000001772 07/08 1-3
RESIDENTIAL WARRANTY COVERAGE
WHAT DOES THIS LIMITED WARRANTY COVER?
Subject to the exclusions and limitations below,
Manitowoc Ice, Inc. (“Manitowoc”) warrants to the
original consumer that any new ice machine
manufactured by Manitowoc (the “Product” ) shall be free
of defects in material or workmanship for the warranty
period outlined below under normal use and
maintenance, and upon proper installation and start-up
in accordance with the instruction manual supplied with
the Product.
HOW LONG DOES THIS LIMITED WARRANTY
LAST?
Ice Machine - Twelve (12) months from the sale date.
WHO IS COVERED BY THIS LIMITED WARRANTY?
This limited warranty only applies to the original
consumer of the Product and is not transferable.
WHAT ARE MANITOWOC ICE’S OBLIGATIONS
UNDER THIS LIMITED WARRANTY?
If a defect arises and Manitowoc receives a valid
warranty claim prior to the expiration of the warranty
period, Manitowoc shall, at its option: (1) repair the
Product at Manitowoc’s cost, including standard straight
time labor charges, (2) replace the Product with one that
is new or at least as functionally equivalent as the
original, or (3) refund the purchase price for the Pr oduct.
Replacement parts are warranted for 90 days or the
balance of the original warranty period, whiche ve r is
longer. The foregoing constitutes Manitowoc’s sole
obligation and the consumer’s exclusive remedy for any
breach of this limited warranty. Manitowoc’s liability
under this limited warranty is limited to the purchase
price of Product. Additional expenses including, without
limitation, service travel time, overtime or premium labor
charges, accessing or removing the Product, or shipping
are the responsibility of the consumer.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service or information rega rdi ng yo ur
Product, please contact us at:
MANITOWOC ICE, INC.
2110 So. 26
th
St.,
P.O. Box 1720,
Manitowoc, WI 54221-1720
Telephone: 920-682-0161 Fax: 920-683-7585
www.manitowocice.com
WHAT IS NOT COVERED?
This limited warranty does not cover, and you are solely
responsible for the costs of: (1) periodic or routine
maintenance, (2) repair or replacement of th e Product or
parts due to normal wear and tear, (3) defects or
damage to the Product or parts resulting from misuse,
abuse, neglect, or accidents, (4) defects or damage to
the Product or parts resulting from improper or
unauthorized alterations, modifications, or changes; and
(5) defects or damage to any Product that has not been
installed and/or maintained in accordance with the
instruction manual or technical instructions provided by
Manitowoc. To the extent that warranty exclusions are
not permitted under some state laws, these exclusions
may not apply to you.
except AS STATED IN THE following SENTENCE, THIS
LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE
WARRANTY OF MANITOWOC WITH REGARD TO
THE PRODUCT. ALL implied warrantIES ARE
STRICTLY limited to the duration of THE limited
warranty applicable to the products as STATED ABOVE,
INCLUDING BUT NOT LIMITED TO, ANY WARRANTY
OF MERCHANTABILITY OR OF FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
IN NO EVENT SHALL MANITOWOC or any of its
affiliates BE LIABLE TO THE CONSUMER OR ANY
OTHER person FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES of any
kind (including, without limitation, loss OF profits,
revenue or business) ARISING FROM OR IN ANY
MANNER CONNECTED WITH THE PRODUCT, ANY
BREACH OF THIS LIMITED WARRANTY, OR ANY
OTHER CAUSE WHATSOEVER, WHETHER BASED
ON CONTRACT, TORT OR ANY OTHER THEORY OF
LIABILITY. Some states do not allow the exclusion or
limitation of incidental o r consequen tial damage s, so the
above limitation or exclusion may not apply to you.
HOW STATE LAW APPLIES
This limited warranty gives you specific legal rights, and
you may also have rights that vary from state to st ate or
from one jurisdiction to another.
REGISTRATION CARD
To secure prompt and continuing warranty service, this
warranty registration card must be completed and sent
to Manitowoc within thirty (30) days from the sale date.
Complete the following registration card and send it to
Manitowoc at the address shown.
Page 8
General Information Section 1
1-4 Part Number 000001772 07/08
THIS PAGE INTENTIONALLY LEFT BLANK
Page 9
Part Number 000001772 07/08 2-1
Section 2
Installation Instructions
General
These instructions are provided to assist the qualified
installer.
Dimensions
50.00cm
79.00cm
57.00cm
Page 10
Installation Instructions Section 2
2-2 Part Number 000001772 07/08
Location of Ice Machine
The location selected for the ice machine must meet the
following criteria. If any of these criteria are not met,
select another location.
• The location must be indoors.
• The location must be free of airborne and other
contaminants.
• The air temperature must be at least 10°C (50°F),
but must not exceed 40°C (110°F).
• The location must not be near heat-generating
equipment or in direct sunlight.
• The location must be capable of supporting the
weight of the ice machine and a full bin of ice.
• The location must allow enough clearance for water,
drain and electrical connections in the rear of the ic e
machine.
• The location must not obstruct airflow through or
around the ice machine (condenser airflow is in and
out the front). Refer to the chart below for clearance
requirements.
NOTE: The ice machine may be built into a cabinet.
There is no minimum clearance requirement for the top
or left and right sides of the ice machine. The listed
values are recommended for efficient operation and
servicing only.
Ice Machine Heat of Rejection
*B.T.U./Hour
**Because the heat of rejection varies during the ice making
cycle, the figure shown is an average.
Ice machines, like other refrigeration equipment, reject
heat through the condenser. It is helpful to know the
amount of heat rejected by the ice machine when sizing
air conditioning equipment where self-contained aircooled ice machines are installed.
Leveling the Ice Machine
After moving the ice machine into the installation
location, it must be leveled for proper operation. Follow
these steps to level the ice machine:
1. Check the level of the ice machine from front to back
and from side to side.
Checking for Level
2. If the ice machine is not level, adjust the leveling
glides on each corner of the base of the ice machine
as necessary.
Leveling Glide
3. Check the level of the ice machine after each
adjustment of the leveling glides.
4. Repeat steps 2 and 3 until the ice machine is level
from front to back and from side to side.
Self-Contained Air-Cooled
Top/Sides 5” (127 mm)*
Back 5” (127 mm)*
!
Caution
The ice machine must be protected if it will be
subjected to temperatures below 32°F (0°C).
Failure caused by exposure to freezing
temperatures is not covered by the warranty. See
“Removal from Service/Winterization” Section 4.
Series
Ice Machine
Heat of Rejection*
Air Conditioning** Peak
QM30 1600 2350
Page 11
Section 2 Installation Instructions
Part Number 000001772 07/08 2-3
Electrical Service
VOLTAGE
The maximum allowable voltage variation is ± 10% of
the rated voltage on the ice machine model/serial
number plate at start-up (when the electrical load is
highest).
FUSE/CIRCUIT BREAKER
A separate fuse/circuit breaker must be provided for
each ice machine.
NOTE: A disconnect means must be provided for field
wiring.
ELECTRICAL RATING
The electrical rating is used to help select the wire size
of the electrical supply. The wire size (or gauge) also
depends on location, materials used, length of run, etc.,
so it must be determined by a qualified electrician.
!
Warning
All wiring must conform to local, state and national
codes.
Voltage Phase Electrical Rating
230/50/1 0.6kW
115/60/1 0.6kW
!
Warning
The ice machine must be grounded in accordance
with national and local electrical codes.
!
Warning
Never use an extension cord. If an outlet is not
within reach of the ice machine’s power cord, have
a proper amperage outlet wired closer to the ice
machine.
Page 12
Installation Instructions Section 2
2-4 Part Number 000001772 07/08
ELECTRICAL CORD STRAIN RELIEF
To prevent strain at the electrical connection inside the
ice machine, an electrical cord strain relief device must
be installed on the rear panel of the ice machine.
1. Disassemble the strain relief device into its three
components.
2. Install the cord holder throug h the op e nin g in th e
lower right corner of the rear panel of the ice
machine.
Strain Relief Installation
3. Hand-tighten the retaining nut onto th e co rd holder
from inside the ice machine rear panel.
4. Slide the compression nut over the electrical cord.
5. Feed about 1.5 m (5 ft.) of electrical cord through the
cord holder. (The extra cord will allow the rear panel
to be removed for future service.)
6. Hand-tighten the compression nut onto the cord
holder.
TERMINAL BLOCK WIRE CONNECTION
After the electrical cord is installed in the strain relief
device, the cord must be connected to the terminal block
to supply power to the ice machine.
1. Remove two Phillips head screws to remove the
lower panel from the front of the ice machine.
2. Carefully reach into the ice machine and pull the
electrical cord forward to the terminal block.
3. Strip away enough insulation from the electrical cord
to allow for good electrical connections at the
terminal block.
Terminal Block Connections
4. Open the screw terminals on the terminal block.
5. Connect each wire in the electrical cord to the
appropriate screw terminal.
6. Carefully tighten the screws over the wire.
7. Tug lightly on each wire to be sure the connections
are secure.
RETAINING NUT
(BEHIND THE
PANEL)
CORD
HOLDER
ELECTRICAL
CORD
COMPRESSION
NUT
!
Warning
Always disconnect power to the ice machine before
working on electrical circuitry.
TERMINAL
BLOCK
L1
N
GND
ELECTRICAL
CORD
Page 13
Section 2 Installation Instructions
Part Number 000001772 07/08 2-5
Water Service/Drains
WATER SUPPLY
Local water conditions may require treatment of the
water to inhibit scale formation, filter sediment, remove
chlorine, and improve taste and clarity.
Follow these guidelines to install water inlet lines:
• Connect to potable water supply only.
• Do not connect the ice machine to a hot water
supply. Be sure all hot water restrictors installed for
other equipment are working. (Check valves on sink
faucets, dishwashers, etc.)
• If water pressure exceeds the maximum
recommended pressure, obtain a water pressure
regulator from your Manitowoc distributor.
• Install a water shut-off valve for both the ice making
and condenser water lines (if applicable).
•
Insulate water lines to prevent condensation.
DRAIN CONNECTIONS
Follow these guidelines when installing drain lines to
prevent drain water from flowing back into the ice
machine and storage bin:
• Drain lines must have a 2.5 cm (1 inch) drop per 1
meter (40 inches) of run, and must not create traps.
• The floor drain must be large enough to
accommodate drainage from all drains.
• Insulate the bin drain line to prevent condensation.
WATER SUPPLY AND DRAIN LINE SIZING/CONNECTIONS
1
Min. = Minimum
2
Max. = Maximum
3
A 3/4” by 11-1/2 threads per inch to 14 threads per inch adapter is factory installed. Remove this adapter if 11-1/2
threads per inch connect ion is desired.
Important
If you are installing a Manitowoc Tri-Liminator
water filter system, refer to the Installation
Instructions supplied with the filter system for ice
making water inlet connections.
Important
The water inlet line is connected to the water
valve. This valve is located just behind the front
panel of the ice machine.
!
Caution
Plumbing must conform to state and local codes.
Water
Temperature
Water
Pressure
Ice Machine
Fitting
Tubing Size Up to Ice
Machine Fitting
Ice Making
Water Inlet
10°C (50°F)
Min.
1
30°C (86° F)Max.
2
240 kPA (34.8 psi)Min.
1
620 kPA (89.9 psi)Max.
2
3/4” male hose
connection
3
0.95 cm (3/8”) minimum
inside diameter
Ice Making/
Bin Water
Drain
—— ——
1.59 cm (5/8”)
inside
diameter flexible
hose
1.59 cm (5/8”) minimum
inside diameter
Page 14
Installation Instructions Section 2
2-6 Part Number 000001772 07/08
Typical Water Supply and Drain Line Sizing and Connections
ICE MAKING WATER INLET TUBING
0.95 cm (3/8”) MINIMUM INSIDE DIAMETER
ICE MAKING/BIN WATER DRAIN TUBING
1.59 cm (5/8”) MINIMUM INSIDE DIAMETER
DRAIN
HOLE
OVERFLOW
TUBE
Page 15
Part Number 000001772 07/08 3-1
Section 3
Operation
Sequence of Operation
*Initial Start-Up or Start-Up After Automatic Shut-Off
INITIAL START-UP OR START-UP AFTER AUTOMATIC SHUT-OFF
1. Water Purge
The water fill valve and the hot gas valve are energized
for 2.9 minutes (175 seconds). This ensures that the ice
making cycle starts with fresh water, and that the
refrigerant pressures are equalized prior to refrigeration
system start-up.
2. Refrigeration System Start-Up
The compressor starts 2.9 minutes (175 seconds) after
the water fill valve and hot gas valve are energized. (The
water fill valve and hot gas valve remain energized for 5
seconds during compressor start-up, and then shut off.)
The compressor remains on throughout the entire freeze
and harvest cycles.
3. freeze cycle
The condenser fan motor and water pump are ener gized
and remain on throughout the entire freeze cycle. An
even flow of water is directed across the evaporator and
into each cube cell, where it freezes.
The control system automatically determines the length
of the freeze cycle by monitoring the temperature of the
refrigeration system liquid line.
4. harvest cycle
The condenser fan motor and water pump de-energize.
The water fill valve energizes to purge the water in the
water trough. The hot gas valve also energizes at the
beginning of the harvest cycle to divert hot refrigerant
gas into the evaporator. The hot refrigerant gas warms
the evaporator, causing the cubes to slide, as a sheet,
off the evaporator and into the ice storage bin.
The control system automatically determines the length
of the harvest cycle, based on the temperature of the
refrigeration system liquid line at the end of the freeze
cycle. At the end of the harvest cycle, the ice machine
returns to another freeze cycle.
5. automatic shut-off
The ice machine shut-off is controlled by the level of ice
in the ice storage bin. When the bin is full, ice cubes
contact the bin thermostat bulb holder , which cools down
and opens to stop the ice machine. The ice machine
remains off until enough ice has been removed fr om the
bin. This causes the thermostat bulb holder to warm an d
close, restarting the ice machine. When the ice machine
restarts, it returns to the start-up sequence.
Ice Making Sequence
of Operation
Control Board Relays
1
Compressor
2
Hot Gas Valve
Water Fill Valve
3
Water Pump
Fan Motor
Length of
“ON” Time
Start-Up*
1.Water Purge
2.Refrigeration
System Start-Up
off on on
2.9 Minutes
(175 Seconds)
on on off 5 Seconds
3.Freeze Cycle
on off on
Automatically deter-
mined
4.Harvest Cycle
on on off
Automatically deter-
mined
5.Auto Shut-Off
off off off
Until bin thermostat
re-closes
Page 16
Operation Section 3
3-2 Part Number 000001772 07/08
Ice Thickness Adjustment
QM30 dice ice cube formation is slightly different from
our previous models. Manitowoc ice machines have a
unique cube shape. It is normal to have a dimple in the
ice cube (a concave indentation in the cube). Ice cubes
from the QM30 may appear to have a slightly larger
dimple than other Manitowoc dice cube machines.
Therefore, cube size for the QM30 is determined by
measuring the slab weight (the combined weight of all
cubes from one harvest cycle). To determine proper
slab weight follow the instructions listed below.
Correct Ice Bridge Thickness
1. Ensure the air filter, front, and back panels are
installed properly and close the bin door.
2. During the third harvest cycle open the bin door and
catch the entire slab of ice.
3. Weigh the ice slab. The combined weight of all
cubes from one harvest should weigh between 200 270g (7 - 9-oz). If the slab weight is within this
range, the ice machine is working properly and no
further action is needed. If the slab weight is not
within this range or you desire a slightly thicker or
thinner cube, continue to step four.
4. Remove the air filter.
5. Remove the two screws holding the front panel in
place and remove the front cover.
6. Locate the ice thickness control dial on the control
board (see below). Turn the dial clockwise for a
thicker cube or counter clockwise for a thinner cube.
Ice Thickness Adjustment Dial
7. Assure all of the panels and air filter are reinstalled
properly and the bin door is closed. Repeat steps
one through three.
After completing the procedure above, if you are unable
to obtain a sheet of ice weighing 200 - 270g
(7 - 9-oz) contact the Manitowoc Service Department for
further assistance.
!
Warning
Do not touch electrical wires. Disconnect power to
the ice machine before making any ice thickness
adjustments.
ICE BRIDGE SHOULD BE 1.5
MM TO 3.2 MM THICKNESS
A DIMPLE IN
EACH CUBE
CELL IS
NORMAL
ICE THICKNESS
ADJUSTMENT
DIAL
DIAL IS
FACTO RY SET
TO ZERO
Page 17
Part Number 000001772 07/08 4-1
Section 4
Maintenance
Interior Cleaning and Sanitizing
GENERAL
Clean and sanitize the ice machine every six months for
efficient operation. If the ice machine requires more
frequent cleaning and sanitizing, consult a qualified
service company to test the water quality and
recommend appropriate water treatment.
The ice machine must be taken apart for cleaning and
sanitizing.
CLEANING AND SANITIZING PROCEDURE
Ice machine cleaner is used to remove lime scale and
mineral deposits. Ice machine sanitizer disinfects and
removes algae and slime.
step 1 Set the toggle switch to the OFF position after
ice falls from the evaporator at the end of a Harvest
cycle. Or, set the switch to the OFF position and allow
the ice to melt off the evaporator.
step 2 Remove all ice from the bin.
step 3 To start a cleaning cycle, move the toggle switch
to the WASH position.
step 4 Wait until water flows o ver the e vaporator (abo ut
three minutes) then add the proper amount of
Manitowoc Ice Machine Cleaner to the water trough.
step 5 Wait until the clean cycle is complete
(approximately 45 minutes) then place the toggle switch
in the OFF position, disconnect power and water
supplies to the ice machine.
step 6 Remove parts for cleaning.
A. Remove the Overflow Tube
• To remove the tube, lift it up while using a
slight back and forth motion to loosen it from
the drain hole.
When installing the tube, be sure it is completely
inserted into the drain hole to prevent water leakage
during normal operation.
Removing the Overflow Tube
B. Remove the Vinyl Hose
!
Caution
Use only Manitowoc approved Ice Machine Cleaner
(part number 94-0546-3) and Sanitizer (part
number 94-0565-3). It is a violation of Federal law
to use these solutions in a manner inconsistent with
their labeling. Read and understand all labels
printed on bottles before use.
!
Caution
Do not mix Ice Machine Cleaner and Sanitizer
solutions together. It is a violation of Federal law to
use these solutions in a manner inconsistent with
their labeling.
!
Warning
Wear rubber gloves and safety goggles (and/or face
shield) when handling Ice Machine Cleaner or
Sanitizer.
!
Caution
Never use anything to force ice from the evaporator.
Damage may result.
Model Amount of Cleaner
QM30 45 ml
!
Warning
Disconnect electric power to the ice machine at the
electric switch box before proceeding.
DRAIN
HOLE
OVERFLOW
TUBE
Page 18
Maintenance Section 4
4-2 Part Number 000001772 07/08
• Disconnect the water pump discharge hose
from the distribution tube and water pump.
C. Remove the Water Pump
• Disconnect the water pump power cord.
• Loosen the screws that hold the water pump
in place.
• Lift the water pump and bracket assembly up
and off the screws.
Removing the Water Pump
D. Remove the Water Trough
• Remove the screws holding the water trough
to the walls of the cabinet.
step 7 Mix a solution of cleaner and warm water.
Depending on the amount of mineral buildup, a larger
quantity of solution may be required. Use the ratio in the
table below to mix enough solution to thoroughly clean
all parts.
step 8 Use ½ of the cleaner/water solution to clean all
components. The cleaner solution will foam when it
contacts lime scale and mineral deposits; once the
foaming stops use a soft bristle brush, sponge or cloth
(not a wire brush) to carefully clean the parts. Soak the
parts for 5 minutes (15 – 20 minutes for heavily scaled
parts). Rinse all components with clean water.
step 9 While components are soaking, use ½ of the
cleaner/water solution to clean all foodzone surfaces of
the ice machine and bin. Use a nylon brush or cloth to
thoroughly clean the following ice machine areas:
• Evaporator plastic parts – including top,
bottom and sides
• Bin bottom, sides and top
Rinse all areas thoroughly with clean water.
step 10 Mix a solution of sanitizer and warm water.
step 11 Use 1/2 of the sanitizer/water solution to
sanitize all removed components. Use a cloth or sponge
to liberally apply the solution to all surfaces of the
removed parts or soak the removed parts in the
sanitizer/water solution. Do not rinse parts after
sanitizing.
step 12 Use 1/2 of the sanitizer/water solution to
sanitize all foodzone surfaces of the ice machine and
bin. Use a cloth or sponge to liberally apply the solution.
When sanitizing, pay particular attention to the following
areas:
• Evaporator plastic parts - including top,
bottom and sides
• Bin bottom, sides and top
Do not rinse the sanitized areas.
step 13 Replace all removed components.
step 14 Reapply power and water to the ice machine
and place the toggle switch in the WASH position.
step 15 Add the proper amount of Manitowoc Ice
Machine Sanitizer to the water trough.
step 16 Wait until the sanitize cycle is complete
(approximately 45 minutes) then place the toggle switch
in the OFF position, disconnect power and water
supplies to the ice machine.
step 17 Repeat step 6 to remove parts for hand
sanitizing.
Solution Type Water Mixed with
Cleaner 4L. (1 gall)
500 ml (16 oz)
cleaner
WATER
PUMP
SCREWS
Solution Type Water Mixed With
Sanitizer 23 L. (6 gal )
120 ml (4 ounces)
sanitizer
Model Amount of Sanitizer
QM30 45 ml
!
Warning
Disconnect electric power to the ice machine at the
electric switch box before proceeding.
Page 19
Section 4 Maintenance
Part Number 000001772 07/08 4-3
step 18 Mix a solution of sanitizer and warm water.
step 19 Use 1/2 of the sanitizer/water solution to
sanitize all removed components. Use a cloth or sponge
to liberally apply the solution to all surfaces of the
removed parts or soak the removed parts in the
sanitizer/water solution. Do not rinse parts after
sanitizing.
step 20 Use 1/2 of the sanitizer/water solution to
sanitize all foodzone surfaces of the ice machine and
bin. Use a cloth or sponge to liberally apply th e solu tion.
When sanitizing, pay particular attention to the f ollowing
areas:
• Evaporator plastic parts - including top,
bottom and sides
• Bin bottom, sides and top
Do not rinse the sanitized areas.
step 21 Replace all removed components.
step 22 Reapply power and water to the ice machine
and place the toggle switch in the ICE position.
Exterior Cleaning
Clean the area around the ice machine as often as
necessary to maintain cleanliness and efficient
operation.
Sponge any dust and dirt off the outside of the ice
machine with mild soap and water. Wipe dry with a
clean, soft cloth.
Treat all exterior stainless steel surfaces with a
commercial grade stainless steel cleaner/polish.
Ice Machine Inspection
Check all water fittings and lines for leaks. Also, make
sure the refrigeration tubing is not rubbing or vibrating
against other tubing, panels, etc.
Do not put anything (boxes, etc.) in front of the ice
machine. There must be adequate airflow through and
around the ice machine to maximize ice production and
ensure long component life.
Solution Type Water Mixed With
Sanitizer 23L. (6 gal )
120 ml (4 oz) san-
itizer
Page 20
Maintenance Section 4
4-4 Part Number 000001772 07/08
Cleaning The Condenser
A dirty condenser restricts airflow, resulting in
excessively high operating temperatures. This reduces
ice production and shortens component life. Clean the
condenser at least every six months. Follow the steps
below.
1. The washable aluminum filter on self-contained ice
machines is designed to catch dust, dirt, lint and
grease. This helps keep the condenser clean. Clean
the filter with a mild soap and water solution.
Removing the Filter
2. Clean the outside of the condenser with a sof t brush
or a vacuum with a brush attachment. Clean from
top to bottom, not side to side. Be careful not to
bend the condenser fins.
3. Shine a flashlight through the co nd en se r to check
for dirt between the fins. If dirt remains: Blow
compressed air through the condenser fins from the
inside. Be careful not to bend the fan blades.
4. Use a commercial condenser coil cleaner. Follow
the directions and cautions supplied with the
cleaner.
5. Straighten any bent condenser fins with a fin comb.
6. Carefully wipe off the fan blades and motor with a
soft cloth. Do not bend the fan blades. If the fan
blades are excessively dirty, wash with warm, soapy
water and rinse thoroughly.
Removal from Service/Winterization
Special precautions must be taken if the ice machine is
to be removed from service for an extended period of
time or exposed to ambient temperatures of 0° C (32°F)
or below.
1. Disconnect the electric power at the circuit breaker
or the electric service switch.
2. Turn off the water supply.
3. Remove the water from the water trough.
4. Disconnect the drain and the incoming ice-making
water line at the rear of the ice machine.
5. Make sure no water is trapped inside the ice
machine incoming water lines, drain lines,
distribution tubes, etc. Blow compressed air through
the line if necessary.
!
Warning
Disconnect electric power to the ice machine at the
electric service switch before cleaning the
condenser.
!
Warning
The condenser fins are sharp. Use care when cleaning
them.
REMOVE THE
FILTER
!
Caution
If you are cleaning the condenser fan blades with
water, cover the fan motor to prevent water damage.
!
Caution
If water is allowed to remain in the ice machine in
freezing temperatures, severe damage to some
components could result. Damage of this nature i s
not covered by the warranty.
Page 21
Part Number 000001772 07/08 5-1
Section 5
Before Calling for Service
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
Continued on next page...
Problem Possible Cause To Correct
Ice machine does not operate No electrical power to the ice machine Replace the fuse/reset the breaker/turn on
the main switch
Toggle switch set improperly Move the toggle switch to the ON position
Low air temperature around ice machine Air temperature must be at least 10° C
(50°F)
Ice machine does not release ice or
is slow to harvest
Ice machine is dirty Clean and sanitize the ice machine
Ice machine is not level Level the ice machine
Low air temperature around ice machine Air temperature must be at least 10° C
(50°F)
Ice quality is poor (soft or not clear) Poor incoming water quality Contact a qualified service company to
test the quality of the incoming water and
make appropriate filter recommendations
Water filtration is poor Replace the filter
Ice machine is dirty Clean and sanitize the ice machine
Water inlet valve filter screen is dirty Remove the water inlet valve and clean
the filter screen
Water softener is working improperly (if
applicable)
Repair the water softener
Page 22
Before Calling for Service Section 5
5-2 Part Number 000001772 07/08
Problem Possible Cause To Correct
Ice machine produces shallow or
incomplete cubes, or the ice fill
pattern on the evaporator is
incomplete
Water level is low Be sure the overflow tube is fully seated to
prevent water leakage
Water inlet valve filter screen is dirty Remove the water inlet valve and clean
the filter screen
Water filtration is poor Replace the filter
Hot incoming water Connect the ice machine to a cold water
supply
Ice thickness adjustment dial is not set
properly
Adjust the ice thickness adjustment dial
Incorrect incoming water pressure Water pressure must be 240-620 kPA
(34.8 - 89.9 psi)
Ice machine is not level Level the ice machine
Low ice capacity Water inlet valve filter screen is dirty Remove the water inlet valve and clean
the filter screen
Incoming water supply is shut off Open the water service valve
The air filter is dirty Clean the air filter
The condenser is dirty Clean the condenser
Inadequate airflow at the front of the ice
machine
Remove items blocking airflow at the front
of the ice machine
Ice thickness adjustment dial is not set
properly
Adjust the ice thickness adjustment dial
Page 23
Page 24
Manitowoc Foodservice Group
2110 South 26th Street, P.O. Box 1720
Manitowoc, WI 54221-1720, USA
Ph: 920-682-0161 Fax: 920-683-7589
Visit us online at: www.manitowocfsg.com
© 2007 Manitowoc
Continuing product improvements
may necessitate change of
specifications without notice.
Part Number 000001772 07/08
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