M Series Ice Dispensers
Installation, Use & Care Manual
This manual is updated as new information and models are released.
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Leader in Ice & Beverage Dispensers
Part Number 020002392 04/09
Safety Notices
! Warning
!
Caution
Important
!
Caution
Important
! Warning
As you work on Manitowoc equipment, be sure to pay
close attention to the safety notices in this manual.
Disregarding the notices may lead to serious injury and/
or damage to the equipment.
Throughout this manual, you will see the following types
of safety notices:
Text in a Warning box alerts you to a potential
personal injury situation. Be sure to read the
Warning statement before proceeding, and work
carefully.
Text in a Caution box alerts you to a situation in
which you could damage the equipment. Be sure to
read the Caution statement before proc eeding, and
work carefully.
Procedural Notices
As you work on Manitowoc equipment, be sure to read
the procedural notices in this manual. These notices
supply helpful information which may assist you as you
work.
Throughout this manual, you will see the following types
of procedural notices:
Read These Before Proceeding:
Proper installation, care and maintenance are
essential for maximum performance and troublefree operation of your Manitow oc equipment. Read
and understand this manual. It contains valuable
care and maintenance information. If you encounter
problems not covered by this manual, do not
proceed, contact Manitowoc Foodservice Group.
We will be happy to provide assistance.
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the
warranty.
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
NOTE: SAVE THESE INSTRUCTIONS.
Text in an Important box provides you with
information that may help you perform a procedure
more efficiently. Disregarding this information will
not cause damage or injury, but it may slow you
down as you work.
NOTE: Text set off as a Note provides you with simple,
but useful, extra information about th e pr oce dur e yo u
are performing.
We reserve the right to make product improvements at any time.
Specifications and design are subject to change without notice.
Section 1
General Information
Read This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Unit Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Section 2
Installation Instructions
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Pre-installation Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Drains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Step by Step Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Table of Contents
How To Read A Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Legs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Double Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Also Consider The Location Of The Following Items Before Installation: . . 2-2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Minimum Circuit Ampacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Minimum Circuit Amperage Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
OPTION A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
OPTION B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Specifications Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Ice Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Part Number 020002392 04/09 1
Section 3
Operation
Section 4
Maintenance
Table of Contents (continued)
General System Overview
Sequence of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Ice Recommended for Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Rocking Chute Ice Dispensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Operation Checks and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Daily Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Monthly Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Disassembly for Cleaning and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Disassemble the Rocking Chute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Re-Installing the Paddle Wheel Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Removal Of The Gearmotor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Shipping, Storage and Relocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Section 5
Before Calling for Service
Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2 Part Number 020002392 04/09
Section 1 General Information
!
Warning
M = Ice Only
Ice Capacity
Model Prefix
Model Base
M–45
Section 1
General Information
Read This Manual
Manitowoc Beverage Equipment (MBE) developed this
manual as a reference guide for the owner/oper ator a nd
installer of this equipment. Please read this manual
before installation or operation of the machine. A
qualified service technician must perform inst allation and
start-up of this equipment, consult Section 5 within this
manual for service assistance.
If you cannot correct the service problem, call your MBE
Service Agent or Distributor. Always have your model
and serial number available when you call.
Your Service Agent ____________________________
Service Agent Telephone Number_________________
Your Local MBE Distributor ______________________
Distributor Telephone Number____________________
Model Number _______________________________
Serial Number ________________________________
Installation Date ______________________________
Unit Inspection
Thoroughly inspect the unit upon delivery. Immediately
report any damage that occurred during tr ansportation to
the delivery carrier. Request a written inspection report
from a claims inspector to document any necessary
claim.
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
Model Numbers
This manual covers the following models:
Ice Dispensers
M-45, M90
HOW TO READ A MODEL NUMBER
Accessories
LEGS
Legs are optional equipment with most MBE dispen sers.
Stan dard legs are 4" (10.2 cm) t all st ainless steel legs. If
an ice machine is installed on top of the dispenser, legs
must not be installed. We do not recommend using legs
when an ice machine is mounted on the dispenser. The
combined weight of the dispenser, ice and ice machine
is more evenly distributed when the base area of the
dispenser is in contact with the countertop.
Part Number 020002392 04/09 1-1
General Information Section 1
Label
Serial Number Location
This number is required when requesting information
from your local distributor. The serial number is listed on
the SERIAL NUMBER DECAL affixed to the dispenser.
Serial Number Location
Warranty Information
Consult your local MBE Distributor for terms and
conditions of your warranty. Your warranty specifically
excludes all beverage valve brixing, general
adjustments, cleaning, accessories and related
servicing.
Your warranty card must be returned to MBE to activate
the warranty on this equipment. If a warranty card is not
returned, the warranty period can begin when the
equipment leaves the MBE factory.
No equipment may be returned to MBE without a written
Return Materials Authorization (RMA). Equipment
returned without an RMA will be refused at MBE’s dock
and returned to the sender at the sender’s expense.
Please contact your local MBE distributor for return
procedures.
1-2
Part Number 020002392 04/09
Section 2
Important
!
Caution
C
A
B
F
G
Installation Instructions
General
These instructions are provided to assist the qualified
installer. Contact your Manitowoc Beverage Equipment
Service Agent or call Manitowoc Beverage Equipment
for information regarding start-up service s.
Failure to follow these installation guidelines may
affect warranty coverage.
Dimensions
Location
The location selected for the beverage dispenser must
meet the following criteria. If any of these criteria are not
met, select another location.
• The air temperature must be at least 50°F (10°C), but
must not exceed 95°F (35°C).
• The location must not be near heat-generating
equipment or in direct sunlight and must be protecte d
from weather.
• The countertop must be level. Verify that the
countertop can support the weight of the dispenser,
or the dispenser/ice machine combination plus the
weight of the stored ice.
• Water lines, drains and power outle t must be within 6'
(1.8 m) of location.
M SeriesABCFG
45 24.25"
90 32.00"
Cutting the countertop may decrease its strength.
Counter must be braced to support the dispenser
countertop weight plus ice storage capacity and
weight of icemaker, if applicable.
Part Number 020002392 04/09 2-1
(38.10 cm)
(81.30 cm)
15"
(38.01 cm)
15"
(38.10 cm)
9.75"
(24.8 cm)
9.75"
(24.8 cm)
26.00"
(66.00 cm)
26.00"
(66.00cm)
28"
(71.10 cm)
28"
(71.10cm)
Installation Instructions Section 2
Pre-installation Checklist
When installing any system, first make sure the major components are available.
DOUBLE CHECK: ALSO CONSIDER THE LOCATION OF THE
FOLLOWING ITEMS BEFORE INSTALLATION:
Do you have enough space to install the
dispenser?
Do you have a minimum of 6 inches (15.3 cm)
clearance on all sides?
Is the countertop level?
Can the countertop support the weight of the
dispenser plus the weight of the stored ice?
Water line
Drain
Power outlet
Heating and air conditioning ducts
2-2
Part Number 020002392 04/09
Section 2 Installation Instructions
!
Warning
Important
!
Warning
!
Warning
Electrical
GENERAL
All wiring must conform to local, state and national codes.
MINIMUM CIRCUIT AMPACITY
The minimum circuit ampacity is used to help select the
wire size of the electrical supply. (Minimum circuit
ampacity is not the beverage/ice machine’s running amp
load.) The wire size (or gauge) is also dependent upon
location, materials used, length of run, etc., so it must be
determined by a qualified electrician.
ELECTRICAL REQUIREMENTS
Refer to Ice Machine Model/Serial Plate for voltage/
amperage specifications.
VOLTAGE
The standard voltage for a M Series dispensers is
120VAC-60Hz. A power cord is provided with 120VAC60Hz models only. M Series dispensers use a 1/15 hp
gearmotor.
MINIMUM CIRCUIT AMPERAGE CHART
Due to continuous improvements, this information is
for reference only. Please refer to the dispenser
serial number tag to verify electrical data. Serial tag
information overrides information listed on this page.
Grounding Instructions
Risk of electrical shock. Connect to a properly
grounded outlet only.
This appliance must be grounded. In the event of
malfunction or breakdown, grounding provides a path of
least resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
Improper connection of the equipment-ground ing
conductor can result in a risk of electric shock.
The conductor with insulation having an outer
surface that is green with or without yellow stripes
is the equipment grounding conductor. If repair or
replacement of the cord or plug is neces sary, do
not connect the equipment-grounding conductor
to a live terminal. Check with a qualified electrician
or serviceman if the grounding instructions are
not completely understood, or if in doubt as to
whether the appliance is properly grounded. Do
not modify the plug provided with the appliance —
if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
Dispenser Voltage/Cycle
M-45, M-90 120/60 2.5 FLA
220/50 1.0 FLA
Part Number 020002392 04/09 2-3
Minimum
Circuit Amps
Installation Instructions Section 2
!
Warning
When using electric appliances, basic precautions
should always be followed, including the following:
a. Read all the instructions before using the
appliance.
b. To reduce the risk of injury, close
supervision is necessary when an
appliance is used near children.
c. Do not contact moving parts.
d. Only use attachments recommended or
sold by the manufacturer.
e. Do not use outdoors.
f. For a cord-connected appliance, the
following shall be included:
• Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
• Unplug from outlet when not in use and
before servicing or cleaning.
• Do not operate any appliance with a
damaged cord or plug, or after the
appliance malfunctions or is dropped or
damaged in any manner. Contact the
nearest authorized service facility for
examination, repair, or electrical or
mechanical adjustment.
g. For a permanently connected appliance —
Turn the power switch to the off position
when the appliance is not in use and before
servicing or cleaning.
h. For an appliance with a replaceable lamp —
Always unplug before replacing the lamp.
Replace the bulb with the same type.
i. For a grounded appliance — Connect to a
properly grounded outlet only. See
Grounding Instructions.
2-4
Part Number 020002392 04/09
Section 2 Installation Instructions
Bin Drain
Bin
Radiator Clamp
Flexible Tubing
Adapter
3/4" CPVC Male Adapter
Drain
Pan
Option A - Through Back
90° Elbow
Fitting
Option B - Through Bottom
Bin Drain
Bin
Drain
Pan
3/4" CPVC
Male
Adapter
Flexible Tubing
Radiator Clamp
90° Elbow Fitting
Drains
OPTION A
One drain tube fitting is with a 90° bend. This fitting
attaches to the bin drain fitting. Underneath the
dispenser toward the front of the dispenser is the bin
drain. Attach the 90° fitting to the bin drain outlet. Slip
the drain tubing over the tubing end of the fitting. Secure
the tubing with the hose clamp provided.
The second drain tube fitting is a straight connector . This
fitting attached to the drain pan fitting of the dispenser.
Attach the fitting to the drain pan. Slip the drain tubing
over the tubing end of the fitting. Secure the tubing with
the hose clamp provided. Insulate all drain tubes.
OPTION B
One drain tube fitting is with a straight connector. This
fitting attaches to the bin drain fitting. Underneath the
dispenser toward the front of the dispenser is the bin
drain. Attach the straight fitting to the bin drain outlet.
Slip the drain tubing over the tubing end of the fitting.
Secure the tubing with the hose clamp provided.
The second drain tube fitting is a 90° bend. This fitting
attached to the drain pan fitting of the dispenser. Attach
the fitting to the drain pan. Slip the drain tubing over the
tubing end of the fitting. Secure the tubing with the hose
clamp provided. Insulate all drain tubes.
Part Number 020002392 04/09 2-5
Installation Instructions Section 2
Important
Step by Step Installation
GENERAL
M Series dispensers have a stainless steel cabinet and
lighted merchandiser standard.
SPECIFICATIONS CHART
MIN. MAX
Ambient
Temperature
Electrical 115V/60 Hz/1 230V/50-60 Hz/1
UNIT INSTALLATION
NOTE: The unit must be placed and operated in a
horizontal, level position. This unit is not suitable for areas
cleaned with a water jet, pressure washers or water hoses.
1. Check the equipment location, assure the proper
drain and electrical requirements are available
before proceeding.
2. Carefully remove the dispenser from the shipping carton.
3. If the dispenser is to be set on legs, lay the
dispenser on its’ back. Use the shipping cardboard
as a protective interface between the dispenser and
the floor. Thread the legs into the leg gussets on the
bottom corners of the dispenser. If the dispenser is
to be set on a counter without the legs, most local
codes require the dispenser to have a silicone seal
between the counter and the dispenser.
4. Carefully pick up the dispenser, setting it in place.
40°F
(4°C)
105°F
(41°C)
7. Route the electric wires under the dispenser and
out to the electrical receptacle, but do not plug in
to receptacle.
8. Replace the drain pan to the dispenser. Secure the
free ends of the vinyl drain tubing to the drain
connections supplied by the owner/operator. Attach
the splash panel to the front of the dispenser.
9. Fill bin with ice.
10. Connect power supply cord and plug into receptacle.
ICE FLOW
The delivery of the ice from the dispenser is influenced
by several factors. The primary influence is the type of
ice being dispensed. If you are dispensing a wet,
rounded corner ice, this ice will dispense at a faster rate
than an ice with square corners.
Be sure the dispenser is stable and level. Place a
level on the top of the bin, side to side and front to
back to see if the bin is level. If the dispenser has
legs, level the dispenser bin by adjusting the
dispenser legs. If the dispenser does not have legs,
shim between the counter top and the dispenser.
5. Remove the splash panel and drain pan from the front
of the dispenser. If your dispenser has beverage
valves attached, these valves will be attached to the
splash panel. Included inside the dispenser from the
factory is a length (1.8m [6ft.]) of vinyl tubing. One half
of this tubing is to be used for the bin drain, with the
other half of the tubing used for the drain pan drain.
Attached to the tubing are two tubing adaptors.
6. If beverage valves are supplied with your dispenser,
connect them to the beverage system at this time
according to the information supplied by the
beverage supplier.
2-6
Part Number 020002392 04/09
Section 3 Operation
Ice Chute
Ice Bin
Electrical Box
Gear Motor
Drain Pan
Paddle Wheel
Agitator
Rocking Chute
RECOMMENDED ICE OTHER ICE SIZES AND SHAPES
Dice
7/8" x 7/8" x 7/8"
(2.2 x 2.2 x 2.2 cm)
Half Dice
3/8" x 1-1/8" x 7/8"
(1.0 x 2.9 x 2.2 cm)
Contour
3/8" x 1-1/4" x 1-1/4"
(1.0 x 3.2 x 3.2 cm)
Mini
7/8" Dia. x 3/4" Long
(2.2 cm Dia. x 1.9 cm Long)
Gourmet-Small
1" Dia. x 3/4"
(2.5 cm Dia. x 1.9 cm)
Crescent Cube
0.75"
(1.9 cm)
0.38"
(1.0 cm)
1.13"
(2.9 cm)
Section 3
Operation
General System Overview
Sequence of Operation
ICE RECOMMENDED FOR DISPENSING
Dispensers are designed to dispense hard, cu be ice up to one-inch square. The ice shapes and sizes listed above are
recommended for dispensing. Warm “Super Cooled” Ice Before Dispensing: “Super Coole d” ice is not recomme nd ed
for dispensing. “Super cooled” ice is ice that has been stored in freezers below 32°F. Should it be necessary to
temporarily use “super cooled” ice, allow the ice to warm at room temperature for 25 to 30 minutes befor e placing the
ice in the dispenser.
Part Number 020002392 04/09 3-1
Operation Section 3
Microswitch
Door
Door Lock
Ice ChuteMicroswitch
Splash Guard
Door Stops
Door Lock
Door
Ice Delivery
Switch
Door Stops
Door
Door Lock
1/16"
to
1/4"
Tab
Switch Arm
Rocking Chute Ice Dispensing
Begin by observing the chute by slowly pushing against
the rocking chute. When the ice delivery switch clicks,
As the customer presses the rocking chute, the arm at
the top left rear of the chute pushes upward on the door
lock. The door opens until it contacts the stops in the
mounting brackets. The plastic arm on the ice ch ute also
activates the lever of the ice dispensing switch. When
activated, the micro switch starts the gear motor. The
gear motor turns the paddle wheel and agitator bar.
OPERATION CHECKS AND ADJUSTMENTS
Rocking Chute Ice Delivery Switch Adjustment
measure the distance from the door stop s on the rocking
chute bracket to the door. The distance between the two
should be no more than 1/4", but no less than 1/16".
To properly adjust the switch, first unplug the power cord
to the unit then remove the merchandiser. This will give
you access to the ice delivery switch located on the left
side of the rocking chute.
Begin by observing the chute by slowly pushing against
the rocking chute. When the ice delivery switch clicks,
measure the distance from the doo r stops on the rocking
chute bracket to the door. The distance between the two
should be no more than 1/4", but no less than 1/16".
The left side of the rocking chute has a tab that pushes
up on the ice delivery switch. To adjust it, use needle
nose pliers and bend the arm of the switch up or down in
order to change the point where the tab makes contact
with the switch arm.
3-2
Part Number 020002392 04/09
Section 4 Maintenance
!
Caution
!
Warning
!
Warning
Merchandiser
Lid
Ice Chute
Splash Panel
Drain Pan
Grid
Section 4
Maintenance
Preventive Maintenance
Preventative maintenance is a vital part of keeping your
dispenser in top condition. Following the guidelines
below will assist you in continued trouble-free operation
of your unit.
1. Conduct daily maintenance of the machine.
2. Perform monthly maintenance of the machine.
3. Perform periodic maintenance and sanitizing
dispensing system.
4. Do not overfill the dispenser bin with ice.
5. Do not allow the dispenser to sit for prolonged
periods of non use with ice in the bin.
6. Most ice dispenser service problems are caused by
low usage of the ice dispenser.
7. Do not allow ice to remain in the bin more than a day
in order to prevent ice from freezing together and/or
stagnant ice.
Possible excess ice storage reasons:
• Storage capacity exceeds daily requirements.
• Low demand during the off season.
• Dispenser oversized with future growth in mind.
Lower ice storage to meet one day’s needs. If you
manually fill ice, fill only with the appropriate amount of
ice. Fill the dispenser with fresh ice each morning. Do
not fill the dispenser at night just before shut down. Ice
cubes can freeze together if not dispensed.
Contact MBE at 1-800-367-4233 for more information
about our ProActive Maintenance Program.
Electric Shock Hazard
Unplug unit before servicing or cleaning.
When using cleaning fluids or chemicals, rubber
gloves and eye protection should be worn .
To clean the merchandiser, splash p anel, and exterior of
unit:
1. Unplug unit.
2. Lift the grid and remove it from the drain pan.
3. Using mild soap, warm water and a clean cloth, wipe
the drain pan and splash panel. Then, rinse with clean,
warm water. Allow plenty of warm (not hot) water to run
down the drain of the drain pan, to remove any residue
that could clog the drain opening.
Cleaning
DAILY CLEANING
All cleaning must meet your local health department
regulations. The following cleaning instructions are
provided as a guide.
Use only warm soapy water to clean the exterior of
the tower. Do not use solvents or other cleaning
agents. Do not pour hot coffee into the drain pan.
Pouring hot coffee down the drain pan can
eventually crack the drain pan, especially if the
drain pan is cold or still contains ice.
Part Number 020002392 04/09 4-1
4. Wash the grid, then rinse with clean water . Place the
grid back in the drain pan.
5. Wash all exterior surfaces of the unit with warm water
and a clean cloth. Wipe again with a clean, dry cloth.
6. Clean the underside of the merchandiser with warm,
soapy water. Rinse with clean damp towel.
7. Plug in the unit when finished.
Maintenance Section 4
!
Caution
!
Warning
A
F
C
B
D
E
H
G
MONTHLY CLEANING
Unplug unit before servicing or cleaning ice bin.
Ice bin contains part s tha t can move at any time and
will cause injury if hands are in the way.
When using cleaning fluids or chemicals, rubber
gloves and eye protection must be worn .
Clean and sanitize the ice bin:
1. Unplug unit and remove all ice and comp o ne n ts
from the ice bin.
2. Mix a solution of mild detergent to clean the
dispenser bin and components.
3. Wash the ice bin using a sponge and the mild
detergent solution.
4. Using the mild detergent solution and a soft bristle
brush or clean cloth, clean the following bin and
selectable ice components;
Bin components:
A. Merchandiser
B. Ice Chute
C. Rear bushing & pin (Front Serviceable Units)
D. Agitator
E. Agitator Pin (Non-Front Serviceable Units)
F. Paddle wheel
G. Entire bin
H. Motor shaft
• Strip lids (where applicable)
5. Rinse all the parts in clean, running water.
6. Prepare 2 gallons of sanitizing solution by mixing
1/2 ounce of household bleach (that contains 5.25%
sodium hypochlorite) with 2 gallons of 120°F water.
The mixture should not exceed 100 PPM of chlorine.
Or mix a solution of any approved sanitizer, following
the directions for mixing and applying the sanitizer.
7. Sanitize the ice bin and cold plate with the sanitizing
solution for at least 10 seconds.
8. Allow to air dry. Do not rinse.
9. Re-assemble all bin components once dry an d hand
tighten all knurled fasteners.
10. Pour in fresh, sanitary ice and replace the lid on the
top of the dispenser.
11. Plug in the unit’s electrical cord.
12. Check for proper ice dispensing.
4-2
Part Number 020002392 04/09
Section 4 Maintenance
!
Warning
Paddle Wheel
Agitator
Pin
Merchandiser
Ice Chute
Paddle
Wheel
Guard
Guard
Hinge
Hole
Bin
Chute
Paddle
Wheel
Guard
Disassembly
DISASSEMBLY FOR CLEANING AND
MAINTENANCE
NOTE: Sanitize the ice dispenser at Initial Start-up in
addition to monthly sanitizing. You will need a slotted
screwdriver in order to disassemb le.
Unplug unit before servicing or cleaning. Ice dispenser
bin contains moving parts that can move at any time
and will cause injury if hands are in the way
1. These parts will be removed; agitator pin, agitator
and paddle wheel.
2. Remove the merchandiser.
3. Remove outer bracket.
4. Remove door lock.
a. Rotate the agitator arm so the paddle wheel pin
handle is pointing up, toward the ceiling.
b. Prepare agitator pin for removal by removing the
pin from the agitator bar and paddle wheel.
c. Then remove the paddle wheel pin from the hole in
the agitator.
d. Push the agitator bar toward the back of the unit
until the agitator is free of the paddle wheel hub.
DISASSEMBLE THE ROCKING CHUTE
1. Loosen the two knurled fasteners that hold the
merchandiser in place.
5. Remove door and ice chute.
6. To remove the the finger guard reach inside the bin
chute, push the paddle wheel guard to one side.
7. Gently twist the guard allowing it to flex out of the
guard hinge holes on the chute and pull it towards
you removing it from the bin chute.
Part Number 020002392 04/09 4-3
Maintenance Section 4
Guard Hinge
Paddle
Wheel
Guard
Bin
Chute
Paddle Wheel
Guard
Paddle Wheel
Agitator
Pin
!
Caution
Gearmotor
Wire
RE-INSTALLING THE PADDLE WHEEL GUARD
1. When re-assembling the rocking chute/door , the pad dle
wheel guard is inserted into the opening in bin ice chute.
2. The plastic paddle wheel guard will flex in order to fit into
the opening until the guard hinge is placed into a hinge
hole on the chute.
REMOVAL OF THE GEARMOTOR
These instructions are provided as a guide for the removal of
the gear motor.
NOTE: The bin components including the agitator bar must
be removed prior to gearmotor removal.
1. Disconnect power from the electric receptacle.
2. Remove all ice from the ice storage bin of the dispenser.
3. Remove the paddle wheel pin from the paddle wheel /
agitator assembly inside the dispenser bin.
5. Remove the paddle wheel from the dispenser by pulling
the hub of the paddle wheel to the back of the bin and off
the gear motor shaft.
6. Remove the four bolts from the front wall of the
dispenser. T hese bolts m ount into the gear motor ca se.
7. Remove the front from the dispenser and expose the
gear motor .
8. Disconnect the electric connector from the gear motor
wire leads.
9. Remove the strap from around the gear motor.
10. Y ou should be ab le to remove the gear motor from the
dispenser.
1 1. To install a replacement gear motor , reverse th is
procedure.
12. Plug in motor and unit.
13. Test unit.
Shipping, Storage and Relocation
Before shipping, storing, or relocating this unit, syrup
systems must be sanitized. After sanitizing, all liquids
(sanitizing solution and water) must be purged from the
unit. A freezing environment causes residual sanitizing
solution or water remaining inside the unit to freeze,
resulting in damage to internal components.
4. Remove the agitator assembly from the dispenser bin
by pushing the agitator to the back of the bin. Angle the
front of the agitator to the side. Pull the agitator forward
then out of the dispenser.
4-4
Part Number 020002392 04/09
Section 5 Before Calling for Service
Section 5
Before Calling for Service
Checklist
If a problem arises during operation of your dispenser, follow the checklist below before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
Problem Possible Cause To Correct
Dispenser will not dispense ice (and NO
SOUNDS are heard when machine is
activated).
Dispenser will not dispense ice (motor
runs but no ice movement is heard in
bin).
Excessive clustering or bridging of ice. Loaded ice not broken up. (Caution:
Ice dispenses continuously. Misaligned microswitch. Adjust microswitch.
Thumping noise or irregular sound at a
particular area of the dispenser.
Dispensing crushed ice or reduced
dispensing speed.
Door will not close. Ice jammed in chute. Adjust bridge in ice machine or, when
Mounting brackets for rocking chute have
spread too far apart.
No power. Check electrical connection.
Loose wire in electrical system. Thoroughly check all wire connections.
Dispenser overloaded with ice. Remove ice from dispenser until unit will
operate.
Motor not working. Check thermally protected motor.
Replace motor or capacitor if necessary.
No ice in bin. Fill dispenser with ice.
Door not opening. Check rocking chute mechanism or
electric solenoid operation.
Paddle wheel slipped from the agitator
motor.
Super cooled ice is not covered by the
Servend warranty.)
Excessive water spilling from the ice
machine.
Poorly adjusted ice machine. Adjust ice machine to eliminate large
Extremely low usage of the dispenser. Lower the ice level in the bin.
Agitation timer set incorrectly. Test agitation timer.
Shaved ice clusters in the bitn. Remove clusters, discover why ice is
Water spillage from ice machine into
dispenser bin.
Agitation timer. Test agitation timer.
Bridge of ice sheet is too thick. Adjust ice machine.
Paddle wheel area broken or cracked. Replace paddle wheel area.
Ice clusters in bin. Break up or remove clusters.
Door not fully open. Adjust door.
Door and/or door lock has come out of
place.
Stretched during removal for cleaning or
maintenance.
Rotate paddle wheel counter clockwise to
lock it back into motor shaft.
Break ice clusters before manually filling
the dispenser. (See ice
recommendations.)
Adjust ice machine to eliminate water
spillage.
waffle shapes.
shaving, and then repair.
Adjust ice machine.
manually filling, break up clusters.
Replace door and lock into proper
position.
Bend parts into shape.
Part Number 020002392 04/09 5-1
Before Calling for Service Section 5
THIS PAGE INTENTIONALLY LEFT BLANK
5-2
Part Number 020002392 04/09
© 2008 Manitowoc
Continuing product improvements
may necessitate change of
specifications without notice.
Part Number 020002392 04/09
Manitowoc Beverage Equipment
2100 Future Drive
Sellersburg, IN 47172, USA
Ph: 812-246-7000 Fax: 812-246-7024
Visit us online at: www.manitowocfsg.com
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