Read these precautions to prevent personal injury:
• Read this manual thoroughly before operating,
installing or performing maintenance on the
equipment. Failure to follow instructions in this
manual can cause property damage, injury or death.
• Routine adjustments and maintenance procedures
outlined in this manual are not covered by the
warranty.
• Proper installation, care and maintenance are essential
for maximum performance and trouble-free operation
of your equipment.
• Visit our website www.manitowocice.com for manual
updates, translations, or contact information for
service agents in your area.
• This equipment uses high voltage electricity and
contains refrigerant charge. Installation and repairs are
to be performed by properly trained technicians aware
of the dangers of dealing with high voltage electricity
and refrigerant under pressure. The technician
must also be certified in proper refrigerant handling
and servicing procedures. All lockout and tag out
procedures must be followed when working on this
equipment.
• As you work on this equipment, be sure to pay close
attention to the safety notices in this handbook.
Disregarding the notices may lead to serious injury
and/or damage to the equipment.
DEFINITIONS
DANGER
Indicates a hazardous situation that, if not avoided,
will result in death or serious injury. This applies to the
most extreme situations.
Warning
n
Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.
Caution
,
Indicates a hazardous situation that, if not avoided,
could result in minor or moderate injury.
Notice
Indicates information considered important, but not
hazard-related (e.g. messages relating to property
damage).
NOTE: Indicates useful, extra information about the
procedure you are performing.
Warning
n
Follow these electrical requirements during
installation of this equipment:
• All field wiring must conform to all applicable
codes of the authority having jurisdiction. It is
the responsibility of the end user to provide the
disconnect means to satisfy local codes. Refer to
rating plate for proper voltage.
• This appliance must be grounded.
• This equipment must be positioned so that the plug
is accessible unless other means for disconnection
from the power supply (e.g., circuit breaker or
disconnect switch) is provided.
• Check all wiring connections, including factory
terminals, before operation. Connections can
become loose during shipment and installation.
Warning
n
Follow these precautions to prevent personal injury
during installation of this equipment:
• Installation must comply with all applicable
equipment fire and health codes with the authority
having jurisdiction.
• Connect to a potable water supply only.
• To avoid instability the installation area must be
capable of supporting the combined weight of the
equipment and product. Additionally the equipment
must be level side to side and front to back.
• Remove all removable panels before lifting and
installing and use appropriate safety equipment
during installation and servicing. Two or more
people are required to lift or move this appliance to
prevent tipping and/or injury.
• Do not damage the refrigeration circuit when
installing, maintaining or servicing the unit.
• This equipment contains refrigerant charge.
Installation of the line sets must be performed by
a properly trained and EPA certified refrigeration
technician aware of the dangers of dealing with
refrigerant charged equipment.
• Ice machines require a deflector when installed on
an ice storage bin. Prior to using a non-OEM ice
storage system with this ice machine, contact the
bin manufacturer to assure their ice deflector is
compatible.
• Prior to installing a non-OEM ice storage system
with this ice machine, follow the manufacturers
installation procedures and verify the location and
installation meets the local/national mechanical
codes and stability requirements.
Warning
n
Follow these precautions to prevent personal injury
while operating or maintaining this equipment:
• Legs or casters must be installed and the legs/casters
must be screwed in completely. When casters
are installed the mass of this unit will allow it to
move uncontrolled on an inclined surface. These
units must be tethered/secured to comply with all
applicable codes. Swivel casters must be mounted
on the front and rigid casters must be mounted on
the rear. Lock the front casters after installation is
complete.
• Refer to nameplate to identify the type of refrigerant
in your equipment.
• Only trained and qualified personnel aware of the
dangers are allowed to work on the equipment.
• Read this manual thoroughly before operating,
installing or performing maintenance on the
equipment. Failure to follow instructions in this
manual can cause property damage, injury or death.
• Crush/Pinch Hazard. Keep hands clear of moving
components. Components can move without
warning unless power is disconnected and all
potential energy is removed.
• Moisture collecting on the floor will create a
slippery surface. Clean up any water on the floor
immediately to prevent a slip hazard.
Warning
n
Follow these precautions to prevent personal injury
while operating or maintaining this equipment:
• Objects placed or dropped in the bin can affect
human health and safety. Locate and remove any
objects immediately.
• Never use sharp objects or tools to remove ice or
frost.
• Do not use mechanical devices or other means to
accelerate the defrosting process.
• When using cleaning fluids or chemicals, rubber
gloves and eye protection (and/or face shield) must
be worn.
DANGER
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications. This
appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning
use of the appliance by a person responsible for their
safety. Do not allow children to play with, clean or
maintain this appliance without proper supervision.
DANGER
Follow these precautions to prevent personal injury
during use and maintenance of this equipment:
• It is the responsibility of the equipment owner to
perform a Personal Protective Equipment Hazard
Assessment to ensure adequate protection during
maintenance procedures.
• Do Not Store Or Use Gasoline Or Other Flammable
Vapors Or Liquids In The Vicinity Of This Or Any
Other Appliance. Never use flammable oil soaked
cloths or combustible cleaning solutions for
cleaning.
• All covers and access panels must be in place and
properly secured when operating this equipment.
• Risk of fire/shock. All minimum clearances must be
maintained. Do not obstruct vents or openings.
• Failure to disconnect power at the main power
supply disconnect could result in serious injury or
death. The power switch DOES NOT disconnect all
incoming power.
• All utility connections and fixtures must be
maintained in accordance with the authority having
jurisdiction.
• Turn off and lockout all utilities (gas, electric, water)
according to approved practices during maintenance
or servicing.
• Units with two power cords must be plugged
into individual branch circuits. During movement,
cleaning or repair it is necessary to unplug both
power cords.
Warning
n
Follow these precautions to prevent personal injury
while operating or maintaining this equipment.
• Refer to nameplate to identify the type of refrigerant
in your equipment.
• Only trained and qualified personnel aware of the
dangers are allowed to work on the equipment.
• Read this manual thoroughly before operating,
installing or performing maintenance on the
equipment. Failure to follow instructions in this
manual can cause property damage, injury or death.
• Crush/Pinch Hazard. Keep hands clear of moving
components. Components can move without
warning unless power is disconnected and all
potential energy is removed.
• Moisture collecting on the floor will create a
slippery surface. Clean up any water on the floor
immediately to prevent a slip hazard.
• Never use sharp objects or tools to remove ice or
frost. Do not use mechanical devices or other means
to accelerate the defrosting process.
• When using cleaning fluids or chemicals, rubber
gloves and eye protection (and/or face shield) must
be worn.
Warning
n
Follow these precautions to prevent personal injury
during use and maintenance of this equipment:
• Units with two power cords must be plugged
into individual branch circuits. During movement,
cleaning or repair it is necessary to unplug both
power cords.
• Never use a high-pressure water jet for cleaning on
the interior or exterior of this unit. Do not use power
cleaning equipment, steel wool, scrapers or wire
brushes on stainless steel or painted surfaces.
• Two or more people are required to move this
equipment to prevent tipping.
• Locking the front casters after moving is the
owner’s and operator’s responsibility. When casters
are installed, the mass of this unit will allow it to
move uncontrolled on an inclined surface. These
units must be tethered/secured to comply with all
applicable codes.
• The on-site supervisor is responsible for ensuring
that operators are made aware of the inherent
dangers of operating this equipment.
• Do not operate any appliance with a damaged cord
or plug. All repairs must be performed by a qualified
service company.
THIS PAGE INTENTIONALLY LEFT BLANK
Table of Contents
Safety Notices ...............................3
Definitions ..............................4
General Information
How to Read a Model Number ................19
Head Sections ..........................19
CVD Condensing Units ...................20
Ice Cube Sizes ..............................20
Model/Serial Number Location................21
Warranty ..................................22
Warranty Registration....................22
Model Numbers ............................23
QuietQube® Models .....................23
LuminIce® II ................................24
Installation
Stacking Two Ice Machines on a Single Storage
Bin....................................25
Ice Deflector ...........................25
Location of Ice Machine ......................26
Head Section ...........................26
Ice Beverage Models.....................27
Location of CVD Condensing Units .........28
Clearance Requirements .....................29
Dual Evaporator Model Installation on a Manitowoc
Bin........................................30
Ice Machine on a Dispenser Installation ........31
Water Supply and Drains .....................32
Lineset Applications .........................33
QuietQube® Remote Condensing Unit..........34
Additional Refrigerant Charge For 51' to 100' Line
Symptom #1 Ice Machine Stops Running ...93
Symptom #2 Ice Machine has a Long Freeze
Cycle ..................................93
Symptom #3 Will not harvest, cubes normal .93
Symptom #4 Will not harvest cubes melted..93
Reset To Factory Defaults .................94
Symptom #1 Ice Machine Will Not Run......95
Diagnosing a Condensing Unit
That Will Not Run .......................98
Symptom #2 Low Production, Long Freeze Cycle
......................................99
Symptom #3 Harvest Problems ...........115
Failure Type and Symptoms: .............119
Symptom #3 QuietQube® Models With CVD
Condensing Units ......................121
Symptom #4 QuietQube® Models With CVD
Condensing Units ......................125
16 Part Number: 000015431 Rev01 5/19
Component Check Procedures
Control Board, Display And Touchscreen ...127
Operating an ice machine without a
Touchscreen...........................129
Control Board Relay Test.................130
Programming A Replacement Control Board 131
USB Flash Drive Specifications and Formatting .
.....................................132
Exporting Data to a Flash Drive ...........133
Upgrading Firmware with a Flash Drive ....134
Main Fuse ............................135
Bin Switch ............................136
Water Level Control Circuitry .............139
Ice Thickness Probe (Initiates Harvest) .....142
Bin Level Probe ........................146
Thermistors ...........................148
High Pressure Cutout (HPCO) Control ......151
Low Pressure Cutout (LPCO) Control.......152
Compressor Time Delay .................153
Fan Cycle Control.......................154
Harvest Assist Air Pump .................155
Compressor Electrical Diagnostics.........156
Diagnosing Start Components ............158
Refrigeration Components...................159
Head Pressure Control Valve .............159
Suction Accumulator Operation...........165
Recovery/Evacuation/Charging Procedures
QuietQube® Models ........................166
Connections...........................167
Recovery/Evacuation Procedures .........168
Charging Procedures....................169
System Contamination Clean-Up .............170
Determining Severity of Contamination ....170
Contamination Cleanup Chart ............171
Cleanup Procedure .....................172
Liquid Line Filter-Driers..................175
Suction Filter ..........................175
Replacing Pressure Controls Without Removing
Refrigerant Charge .....................176
Total System Refrigerant Charge
QuietQube® CVD Models....................177
Part Number: 000015431 Rev01 5/19 17
Charts
Cycle Times/24-Hour Ice Production/Refrigerant
Pressure Charts ............................179
IF0600C/CVDF0600 .....................180
IBF0620C/CVDF0600....................181
IBF0820C/CVDF0900....................182
IF0900C/CVDF0900 ....................183
IBT1020C/CVDT1200....................184
IT1200C/CVDT1200.....................185
IF1400C/CVDF1400 .....................186
IF1800C/CVDF1800 .....................187
IF2100C/CVDF2100 .....................188
Diagrams
Wiring Diagrams ...........................189
Wiring Diagram Legend .................189
IF0600C/IBF0620C/IBF0820C/IF0900C 1ph .190
IT1200C/IBT1020C 1ph ..................192
IF1400C/IF1800C/IF2100C 1ph ...........194
CVD 1ph Condensing Unit ...............196
CVD 3ph Condensing Unit ...............198
Electronic Control Board ....................200
Refrigeration Tubing Schematics..............202
IF0600C/CVDF0600 IB0620C/CVDF0600
IBF0820/CVDF0900 IF0900C/CVDF0900 ....202
IBT1020C/CVDT1200 IT1200C/CVDT1200 ..204
Dual Evaporators...........................206
IF1400C/IF1800C.......................206
IF2100C ..............................208
18 Part Number: 000015431 Rev01 5/19
General Information
How to Read a Model Number
HEAD SECTIONS
A alternate compressor
Qcoated condenser
(AUS)
SPECIAL USE
Blankgeneral use
Ioblique V blades
Zcord without plug
BNEMA plug (USA)
Fschuko plug (EU)
POWER CORD OPTION
G13A blade (GBR)
Blank juncon box
Hhigh pressure
Mmarine
Pcorreconal
Ttop air discharge
XLuminice/Sanitaon
Llever
Vspace maker
MARKET IDENTIFIER
Blank not market specific
SSaudi Arabia (GCC)
KKorea (KC)
CChina (CCC)
DGermany (GS)
NBrazil (InMetro)
(tradional)
ELECTRICAL
CONFIGURATION
161 = 115/60/1
261 = 208-230/60/1
251 = 220-240/50/1 (S=230)
263 = 208-230/60/3
271 = 200/50-60/1
273 = 200/50-60/3
453 = 380-415/50/3
463 = 460/60/3
C CVD (remote)
Aair cooled
Wwater cooled
N remote
CONDENSER TYPE
2= 22" wide cabinet
#= all other #s mean
producon value
Soo is stated in kg/day
0300 produces ~300 #/day
0320 produces ~320 #/day
0350 produces ~350 #/day
etc. . .
REFRIGERANT TYPE
NOMINAL PRODUCTION @ 70/50
PR290 (propane)
FR404A (four)
TR410A (ten)
BR600A (butane)
ER134A (eight)
ICE MACHINE SERIES
IIndigo
UUndercounter
KKoolaire
RFlake/Nugget
BBig shot
SS-series
IBIce Beverage
CCountertop
ICE TYPE
RRegular
DDice
YHalf-dice
FFlake
NNugget
GGourmet
Blank for IB only
I Y T1 2 0 0 C –2 6 1 X
Part Number: 000015431 Rev01 5/19 19
CVD CONDENSING UNITS
CVDT 1200 3
CONDENSING
UNIT MODEL
REFRIGERANT TYPE
F = R404A
T = R410
Ice Cube Sizes
Regular
1-1/8" x 1-1/8" x 7/8"
2.86 x 2.86 x 2.22 cm
CONDENSING
UNIT SERIES
Dice
7/8" x 7/8" x 7/8"
2.22 x 2.22 x 2.22 cm
3 PHASE
Half Dice
3/8" x 1-1/8" x 7/8"
0.95 x 2.86 x 2.22 cm
20 Part Number: 000015431 Rev01 5/19
Notice
All Manitowoc ice machines require the ice storage
system (bin, dispenser, etc.) to incorporate an ice
deflector.
Prior to using a non-Manitowoc ice storage system
with other Manitowoc ice machines, contact the
manufacturer to assure their ice deflector is compatible
with Manitowoc ice machines.
Model/Serial Number Location
These numbers are required when requesting information
from your local Manitowoc Distributor, service
representative, or Manitowoc Ice, Inc.
• The model and serial number can be viewed by
pressing the information icon on the touchscreen.
• The owner warranty registration card.
• The model/serial number data plate located in the
evaporator compartment and on the back of the ice
machine.
The model and serial number displayed on the
touchscreen must match the data plate for proper
operation. For example a model number listed on the data
plate may show IDT1200C-161X but the display would only
show IDT1200C-161.
Part Number: 000015431 Rev01 5/19 21
Warranty
For warranty information visit:
www.manitowocice.com/Service/Warranty
• Warranty Coverage Information
• Warranty Registration
• Warranty Verification
Warranty coverage begins the day the ice machine is
installed.
WARRANTY REGISTRATION
Completing the warranty registration process is a quick and
easy way to protect your investment.
Scan the QR code with your smart device or enter the link
in a web browser to complete your warranty registration.
WWW.MANITOWOCICE.COM/SERVICE/WARRANTY#WARRANTY-
REGISTRATION
Registering your product insures warranty coverage and
streamlines the process if any warranty work is required.
The LuminIce® growth inhibitor recirculates the air in the
ice machine foodzone over a UV bulb. This process will
inhibit the growth of common micro-organisms on all
exposed foodzone surfaces.
• LuminIce® bulbs require replacement on a yearly basis.
• The control board can be set to automatically display a
reminder after 12 months.
NOTE: LuminIce® and LuminIce® II bulbs are not
interchangeable; verify your model before ordering a
replacement bulb. LuminIce® bulbs have a white base and
LuminIce® II bulbs have a blue base.
Cleanup Procedure for Accidental Bulb Breakage
The cleanup procedure is identical to the procedure used
to clean up compact fluorescent (CFL) or fluorescent tube
lights. These lights contain a small amount of mercury
sealed within a glass tube. Breaking these types of lights
will release mercury and mercury vapor. The broken bulb
can continue to release mercury vapor until it is cleaned up
and removed.
The latest EPA procedures can be viewed on their website
at www.epa.gov/cfl/cflcleanup.html.
24 Part Number: 000015431 Rev01 5/19
Installation
Warning
n
PERSONAL INJURY POTENTIAL
Remove all ice machine panels before lifting.
Notice
IF1400C/IF1800C/IF2100C ice machines are not
approved for use on Manitowoc D570 bins.
Notice
The ice machine head section must be protected if it
will be subjected to temperatures below 32°F (0°C).
Failure caused by exposure to freezing temperatures is
not covered by the warranty.
STACKING TWO ICE MACHINES ON A SINGLE STORAGE
BIN
Indigo Model ice machines cannot be stacked. However
an adapter is available that allows two QuietQube® ice
machines to be placed side by side on 60" bins.
ICE DEFLECTOR
An ice deflector is required for all ice machines installed on
a bin and may be required by the dispenser manufacture
when installed on a dispenser.
Part Number: 000015431 Rev01 5/19 25
Location of Ice Machine
HEAD SECTION
The location selected for the ice machine head section
must meet the following criteria. If any of these criteria are
not met, select another location.
• The location must be free of airborne and other
contaminants.
• The air temperature must be at least 35°F (1.6°C), but
must not exceed 110°F (43°C).
• Ice Making Water Inlet - Water Pressure must be
at least 20 psi (1.4 bar), but must not exceed 80 psi
(5.5 bar).
• The location must not be near heat-generating
equipment or in direct sunlight and protected from
weather.
• The ice machine must be protected if it will be
subjected to temperatures below 32°F (0°C). Failure
caused by exposure to freezing temperatures is not
covered by the warranty.
26 Part Number: 000015431 Rev01 5/19
ICE BEVERAGE MODELS
• Ice/Beverage Ice Machines require that a proper ice
level be maintained when installed on a dispenser. Ice
Beverage machines ship with a ice level management
sensor pre-installed.
• The ice machine head is installed with the electrical
inlet, water supply inlet, refrigeration tubing and water
drain entering from the back of the ice machine.
• The ice machine head section contains a service loop
that must remain installed between the ice machine
head section and line set. Sufficient tubing length must
be available to allow 180° rotation of the ice machine.
• Maintain a 3" space between the back of the ice
machine and the back of the dispenser to allow room
for the refrigeration line set service loop.
• The water inlet and electrical connection must contain
a service loop to allow future service and maintenance
access.
• The drain line must contain a union or other suitable
means of disconnection at the ice machine head
section.
• The location must be free of airborne and other
contaminants.
• The air temperature must be at least 35°F (1.6°C), but
must not exceed 110°F (43°C).
• The location must not be near heat-generating
equipment or in direct sunlight.
Part Number: 000015431 Rev01 5/19 27
LOCATION OF CVD CONDENSING UNITS
The location selected for the CVD Condensing Unit must
meet the following criteria. If any of these criteria are not
met, select another location.
• The air temperature must be at least -20°F (-28.9°C)
but must not exceed 120°F (48.9°C).
• The location must not allow exhaust fan heat and/or
grease to enter the condenser.
• The location must not obstruct airflow through or
around the condensing unit. See below for clearance
requirements.
* 24" (61 cm) is recommended on top/sides for servicing
5"
(13 cm)
2"**
(5 cm)
0"
(0 cm*)
5"
(13 cm)
5"
(13 cm)
48"
(122 cm)
5"
(13 cm)
8" **
(20 cm)
48"
(122 cm)
Part Number: 000015431 Rev01 5/19 29
Dual Evaporator Model
Installation on a Manitowoc Bin
Dual evaporator models will not function correctly with
the stock bin deflector. An ice deflector kit is required for
installation and is ordered separate. Order appropriate kit
(30" or 48") for your bin.
The stock bin deflector must be removed and replaced
with the correct deflector to prevent injury.
Warning
n
PERSONAL INJURY POTENTIAL
Do not operate any ice machine with the deflector
removed.
NOTE: A deflector must be installed on all dual evaporator
models used in bin applications.
2. LOCK IN PLACE WITH PIN
1. SLIDE
FORWARD
30 Part Number: 000015431 Rev01 5/19
Ice Machine on a Dispenser Installation
No deflector is needed for machines that match the size of
the dispenser (30" head section on a 30" dispenser) unless
required by the dispenser manufacturer.
Adapters are required when a smaller ice machine is going
on a larger dispenser (22" machine on a 30" dispenser).
Ice level management is recommended to prevent water
leakage or movement of ice machine during agitation.
A dispenser baffle is required to prevent ice from
contacting the ice machine door and prevent possible
water leakage. K00348 is used on 22" ice machines and
K00346 is used on 30" ice machines.
Important
Manitowoc Ice/Beverage Ice Machines require an
adapter for mounting. Adapters are not included with
the ice machine, dispenser or bin and must be ordered
separately. When a non-Manitowoc adapter is used,
verify the adapter is compatible with Manitowoc Ice/
Beverage Ice Machines prior to installation.
Warning
n
Ice Beverage ice machines, adapter plates and adapter
covers must be secured to the dispenser to prevent
tipping or dislodging during agitation.
Part Number: 000015431 Rev01 5/19 31
Water Supply and Drains
Potable Water
• Water temperature must be between
40°F (4.4°C) and 90°F (32°C).
• Water pressure must be between
20 psi (140 kPa) and 80 psi (550 kPa).
• Minimum internal diameter of tubing 3/8" (10 mm).
Drain Connections
• Drain lines must have a 1.5 inch drop per 5 feet (2.5 cm
per meter) of run and must not create traps.
• The floor drain must be large enough to accommodate
drainage from all drains.
• Run separate bin and ice machine drain lines.
• Insulate drain lines to prevent condensation.
• Vent the ice machine drain to the atmosphere.
• Drain termination must have an air gap that meets
local code.
Auxiliary Base Drain Installation
An auxiliary drain is located in the ice machine base to
remove moisture in high humidity areas.
1. View the back of the ice machine base on the
compressor side and locate and remove the cap plug.
2. Route tubing to an open site drain:
• Use 1/2 inch ID CPVC tubing.
• Apply a bead of silicone around the exterior of the ice
machine tubing and insert into ice machine base. The
silicone will secure the tubing and provide a watertight
seal.
• Provide support for tubing.
32 Part Number: 000015431 Rev01 5/19
Lineset Applications
Notice
The 60-month compressor warranty (including the
36-month labor replacement warranty) will not
apply if the Manitowoc Ice Machine, Condenser or
QuietQube® Condensing Unit were not installed
according to specifications. This warranty also will
not apply if the refrigeration system is modified with
a condenser, heat reclaim device, or other parts or
assemblies not manufactured by Manitowoc Ice. Or
refrigeration system additives such as leak detection
dyes, inhibitors or non OEM approved chemicals.
Warning
n
Recovery locations vary by model. Verify you are
making the correct connections for your model to
prevent accidental release of high pressure refrigerant.
Important
Manitowoc remote systems are only approved and
warranted as a complete new package. Warranty on
the refrigeration system will be void if new equipment
is connected to pre-existing (used) tubing, remote
condenser, remote condensing unit or ice machine
head section.
Part Number: 000015431 Rev01 5/19 33
QuietQube® Remote Condensing Unit
QuietQube® Ice
Machine
IF0600C
IBF0620C
IBF0820C
IF0900C
IBT1020CCVDT1200
IT1200CCVDT1200
IF1400CCVDF1400RC-20
IF1800CCVDF1800
IF2100CCVDF2100
*Line Set
RC 21/31/51
RC 20/30/50
RC 23/33/53
Remote Single
Circuit Condenser
CVDF0600
CVDF0900
Suction
Line
5/8 inch
(16 mm)
3/4 inch
(19 mm)
3/4 inch
(19 mm)
Line Set*S Trap
RC-21
RC-31
RC-51
RC-30
RC-50
RC-23
RC-33
RC-53
Liquid
Line
3/8 inch
(10 mm)
1/2 inch
(13 mm)
5/8 inch
(16 mm)
K00172
K00166
Minimum
Insulation
Thickness
1/2" (13 mm)
Suction Line
1/4" (7 mm)
Liquid Line
1/2"(13 mm)
Suction Line
1/4" (7 mm)
Liquid Line
1/2" (13 mm)
Suction Line
1/4" (7 mm)
Liquid Line
34 Part Number: 000015431 Rev01 5/19
Additional Refrigerant Charge For 51' to 100'
Line Sets
Ice
Machine
IF0600C
IBF0820C
IBT1020C
IT1200C
IF1400CCVDF1400
IF1800CCVDF1800
IF2100CCVDF2100
Condenser
CVDF0600
CVDF0900
CVDT1200
Additional Amount of
Refrigerant To Be Added
To Nameplate Charge
1.5 lbs
680 gIBF0620C
4 lbs
1814 gIF0900C
2 lbs
907 g
2 lbs
907 g
2 lbs
907 g
2 lbs
907 g
4 lbs
1814 g
Part Number: 000015431 Rev01 5/19 35
Calculating Allowable Lineset Distance
Line Set Length
The maximum length is 100' (30.5 m).
Line Set Rise/Drop
The maximum rise is 35' (10.7 m).
The maximum drop is 15' (4.5 m).
S TRAP
REQUIRED IF
RISE IS HIGHER
THAN 20'
35 FT. (10.7 M)
MAXIMUM
DISTANCE
35 ft. (10.7 m) Rise: The maximum distance the Condenser
or Condensing Unit can be above the ice machine.
15 FT. (4.5 M)
MAXIMUM
DISTANCE
15 ft. (4.5 m) Drop: The maximum distance the Condenser
or Condensing Unit can be below the ice machine.
If a line set has a rise followed by a drop, another rise
cannot be made. Likewise, if a line set has a drop followed
by a rise, another drop cannot be made.
36 Part Number: 000015431 Rev01 5/19
Maintenance
Cleaning and Sanitizing
GENERAL
You are responsible for maintaining the ice machine
in accordance with the instructions in this manual.
Maintenance procedures are not covered by the warranty.
Clean and sanitize the ice machine every six months for
efficient operation. If the ice machine requires more
frequent cleaning and sanitizing, consult a qualified
service company to test the water quality and recommend
appropriate water treatment. An extremely dirty ice
machine must be taken apart for cleaning and sanitizing.
Manitowoc Ice Machine Cleaner and Sanitizer are the only
products approved for use in Manitowoc ice machines.
Caution
,
Use only Manitowoc approved Ice Machine Cleaner
and Sanitizer for this application (Manitowoc Cleaner
part number 9405463 and Manitowoc Sanitizer part
number 9405653). It is a violation of Federal law to
use these solutions in a manner inconsistent with their
labeling. Read and understand all labels printed on
bottles before use.
Caution
,
Do not mix Cleaner and Sanitizer solutions together. It
is a violation of Federal law to use these solutions in a
manner inconsistent with their labeling.
Warning
n
Wear rubber gloves and safety goggles (and/or face
shield) when handling Ice Machine Cleaner or Sanitizer.
Part Number: 000015431 Rev01 5/19 37
CLEANING/SANITIZING PROCEDURE
This procedure must be performed a minimum of once
every six months.
• The ice machine and bin must be disassembled
cleaned and sanitized.
• All ice produced during the cleaning and sanitizing
procedures must be discarded.
• Removes mineral deposits from areas or surfaces that
are in direct contact with water.
PREVENTATIVE MAINTENANCE CLEANING PROCEDURE
• This procedure cleans all components in the water
flow path, and is used to clean the ice machine
between the bi-yearly cleaning/sanitizing procedure.
IAUCS®
iAuCS® does not operate when the Clean button is used to
start a clean cycle. To prime the hose activation is required
through the Service Menu/iAuCS® icon.
EXTERIOR CLEANING
Clean the area around the ice machine as often as
necessary to maintain cleanliness and efficient operation.
Wipe surfaces with a damp cloth rinsed in water to remove
dust and dirt from the outside of the ice machine. If a
greasy residue persists, use a damp cloth rinsed in a mild
dish soap and water solution. Wipe dry with a clean, soft
cloth.
The exterior panels have a clear coating that is stain
resistant and easy to clean. Products containing abrasives
will damage the coating and scratch the panels.
• Never use steel wool or abrasive pads for cleaning.
• Never use chlorinated, citrus based or abrasive
cleaners on exterior panels and plastic trim pieces.
38 Part Number: 000015431 Rev01 5/19
Touchscreen Operation For The Clean Cycle
STARTING A CLEAN CYCLE
Pressing the clean button will display a Continue/Abort
screen, and a warning that pressing Continue will result in
a clean cycle that can last up to 35 minutes.
WATER CURTAIN/DAMPER OPERATION DURING THE
CLEAN CYCLE
The water curtain/damper must remain closed during the
clean sequence. When the curtain/damper is open for
more than 3 seconds the clean cycle stops and a message
is displayed on the touchscreen with a choice to continue
or stop the clean cycle. Stopping the clean cycle will result
in a series of rinse and dump cycles to verify cleaner or
sanitizer has been removed before ice making.
PAUSING A CLEAN CYCLE
The clean cycle can be paused and resumed at any time
by pressing the on/off button. The clean cycle will resume
from the beginning of either the wash or rinse cycle
depending on the point of interruption.
POWER INTERRUPTION DURING CLEAN CYCLE
If the power supply is interrupted during the clean cycle
the state is retained in the circuit board. When power is
reapplied the clean cycle will resume from the beginning
of either the wash or rinse cycle depending on the point of
interruption.
ABORTING A CLEAN CYCLE
Verify cleaner/sanitizer is not present in the water system
before aborting a clean cycle.
1. Press and hold the Clean button, then press and
release the On/Off button.
2. Release the Clean button and select abort from the
touchscreen.
Part Number: 000015431 Rev01 5/19 39
Cleaning/Sanitizing Procedure
CLEANING PROCEDURE
Caution
,
Do not mix Cleaner and Sanitizer solutions together. It
is a violation of Federal law to use these solutions in a
manner inconsistent with their labeling.
Warning
n
Wear rubber gloves and safety goggles (and/or face
shield) when handling Ice Machine Cleaner or Sanitizer.
Ice machine cleaner is used to remove lime scale and
mineral deposits. Ice machine sanitizer disinfects and
removes algae and slime.
NOTE: Although not required and dependent on your
installation, removing the ice machine top cover may allow
easier access.
40 Part Number: 000015431 Rev01 5/19
Step 1 Open the front door to access the evaporator
compartment. Ice must not be on the evaporator during
the clean/sanitize cycle. Follow one of the methods below:
• Press the power switch at the end of a harvest cycle
after ice falls from the evaporator(s).
• Press the power switch and allow the ice to melt.
• Use the touchscreen to initiate a manual harvest cycle.
Notice
Never use anything to force ice from the evaporator.
Damage may result.
Step 2 Remove all ice from the bin/dispenser.
Step 3 Press the Clean button and select “Turn off
when complete”. Water will flow through the water dump
valve and down the drain. Wait approximately 1 minute
until the water trough refills and the display indicates Add
Chemical. Add the proper amount of ice machine cleaner
to the water trough by pouring between the water curtain
and evaporator, then confirm the chemical was added.
NOTE: There is a 10 minute time limit to confirm chemical
was added.
• Confirmation is pushed within 10 minutes - The ice
machine will start a 10 minute wash cycle, followed by
6 rinse and flush cycles.
• Confirmation is not pushed within 10 minutes - The ice
machine will skip the 10 minute wash cycle and start 6
rinse and flush cycles.
Step 4
ModelAmount of Cleaner
IF0600C/IBF0620C/IBF0820C
IF0900C/IBT1020C/IT1200C
IF1400C/IF1800C/IF2100C9 ounces (265 ml)
5 ounces (150 ml)
Part Number: 000015431 Rev01 5/19 41
Step 5 Wait until the clean cycle is complete, then
disconnect power to the ice machine (and dispenser when
used).
Warning
n
Disconnect the electric power to the ice machine at
the electric service switch box.
Step 6 Remove parts for cleaning.
Please refer to the proper parts removal for your ice
machine. Continue with next step when the parts have
been removed.
“Single Evaporator Ice Machines” on page 45
“Ice Beverage Ice Machines” on page 47
“Dual Evaporator Ice Machines” on page 49
Step 7 Mix a solution of cleaner and lukewarm water.
Depending upon the amount of mineral buildup, a larger
quantity of solution may be required. Use the ratio in the
table below to mix enough solution to thoroughly clean all
parts.
Solution TypeWaterMixed With
Cleaner1 gal. (4 L)
16 oz (500 ml)
cleaner
42 Part Number: 000015431 Rev01 5/19
Step 8 Use 1/2 of the cleaner/water mixture to clean
all components. The cleaner solution will foam when it
contacts lime scale and mineral deposits; once the foaming
stops use a soft-bristle nylon brush, sponge or cloth (NOT
a wire brush) to carefully clean the parts. Soak parts for 5
minutes (15 - 20 minutes for heavily scaled parts). Rinse all
components with clean water.
Step 9 While components are soaking, use 1/2 of the
cleaner/water solution to clean all food zone surfaces of
the ice machine and bin (or dispenser). Use a nylon brush
or cloth to thoroughly clean the following ice machine
areas:
• Side walls
• Base (area above water trough)
• Evaporator plastic parts - including top, bottom, and
sides
• Bin or dispenser
Rinse all areas thoroughly with clean water.
SANITIZING PROCEDURE
Step 10 Mix a solution of sanitizer and lukewarm water.
Solution
Type
Sanitizer3 gal. (12 L)2 oz (60 ml) sanitizer
WaterMixed With
Step 11 Use 1/2 of the sanitizer/water solution to
sanitize all removed components. Use a spray bottle to
liberally apply the solution to all surfaces of the removed
parts or soak the removed parts in the sanitizer/water
solution. Do not rinse parts after sanitizing.
Part Number: 000015431 Rev01 5/19 43
Step 12 Replace all removed components.
Step 13 Wait 20 minutes.
Step 14 Reapply power to the ice machine and press the
Clean button.
Step 15 Press the Clean button and select “Make ice
when complete”. Water will flow through the water dump
valve and down the drain. Wait approximately 1 minute
until the water trough refills and the display indicates Add
Chemical. Add the proper amount of ice machine sanitizer
to the water trough by pouring between the water curtain
and evaporator, then confirm the chemical was added.
ModelAmount of Sanitizer
IF0600C/IBF0620C/ IBF0820C
IF0900C/IBT1020C/IT1200C
IF1400C/IF1800C/IF2100C12 ounces (355 ml)
3 ounces (90 ml)
Step 16 The ice machine will automatically start ice
making after the sanitize cycle is complete.
44 Part Number: 000015431 Rev01 5/19
PARTS REMOVAL FOR CLEANING/SANITIZING
Single Evaporator Ice Machines
D
E
A
C
B
A. Remove the water curtain
• Gently flex the curtain in the center and remove it
from the right side.
• Slide the left pin out.
B. Remove the water trough
• Depress tabs on right and left side of the water trough.
• Allow front of water trough to drop as you pull forward
to disengage the rear pins.
C. Remove the water level probe
• Pull the water level probe straight down to disengage.
• Lower the water level probe until the wiring connector
is visible.
• Disconnect the wire lead from the water level probe.
• Remove the water level probe from the ice machine.
Part Number: 000015431 Rev01 5/19 45
D. Remove the ice thickness probe
• Compress the hinge pin on the top of the ice thickness
probe.
• Pivot the ice thickness probe to disengage one pin
then the other. The ice thickness probe can be cleaned
at this point without complete removal. If complete
removal is desired, disconnect the ice thickness control
wiring from the control board.
E. Remove the water distribution tube
NOTE: Distribution tube thumbscrews are retained
to prevent loss. Loosen thumbscrews but do not pull
thumbscrews out of distribution tube.
• Loosen the two outer screws (do not remove screws
completely they are retained to prevent loss) and pull
forward on the distribution tube to release from slip
joint.
• Disassemble distribution tube by loosening the two (2)
middle thumbscrews and dividing the distribution tube
into two pieces.
NOTE: Proceed to step 7 on page 42.
46 Part Number: 000015431 Rev01 5/19
Ice Beverage Ice Machines
C
B
E
D
A
A. Remove splash shield
• Grasp the top center of splash shields.
• Lift up and then out.
B. Remove ice thickness probe
• Compress the hinge pin on the top of the ice thickness
probe.
• Pivot the ice thickness probe to disengage one pin
then the other. The ice thickness probe can be cleaned
at this point without complete removal. If complete
removal is desired, disconnect the ice thickness control
wiring from the control board.
Part Number: 000015431 Rev01 5/19 47
C. Remove the water trough
• Depress tabs on right and left side of the water trough.
• Allow front of water trough to drop as you pull forward
to disengage the rear pins.
D. Remove the water level probe
• Pull the water level probe straight down to disengage.
• Lower the water level probe until the wiring connector
is visible.
• Disconnect the wire lead from the water level probe.
• Remove the water level probe from the ice machine.
E. Remove the water distribution tube
NOTE: Distribution tube thumbscrews are retained
to prevent loss. Loosen thumbscrews but do not pull
thumbscrews out of distribution tube.
• Loosen the two outer screws (do not remove screws
completely they are retained to prevent loss) and pull
forward on the distribution tube to release from slip
joint.
• Disassemble distribution tube by loosening the two (2)
middle thumbscrews and dividing the distribution tube
into two pieces
NOTE: Proceed to step 7 on page 42.
48 Part Number: 000015431 Rev01 5/19
Dual Evaporator Ice Machines
A
B
C
D
E
F
A. Remove front splash shield
• Grasp the top of the splash shield.
• Lift up and then out.
B. Remove evaporator splash shields
• Grasp the top center of splash shields.
• Lift up and then out.
C. Remove the water trough shield
• Grasp the water trough shield in the center and the
left end.
• Flex the water trough shield in the center and pull the
left end forward until clear of the side wall. Repeat for
the right end.
• Pull water trough shield forward to remove.
Part Number: 000015431 Rev01 5/19 49
D. Remove ice thickness probe
• Compress the hinge pin on the top of the ice thickness
probe.
• Pivot the ice thickness probe to disengage one pin
then the other. The ice thickness probe can be cleaned
at this point without complete removal. If complete
removal is desired, disconnect the ice thickness control
wiring from the control board.
E. Remove ice dampers
• Grasp ice damper and apply pressure toward the back
mounting bracket.
• Apply pressure to the front mounting bracket with
thumb.
• Pull ice damper download when the front ice damper
pin disengages.
F. Remove the water pump assembly
• Disconnect the vinyl distribution tube from the water
pump.
• Disconnect the water pump and water level probe
electrical connections.
• After the wires are disconnected, remove the two
thumbscrews and lift the water pump assembly out of
the ice machine.
• Depress tabs, lift and remove water pump. Do not
immerse the water pump motor in cleaner or sanitizer
solutions.
• Remove the water level probe from the assembly
housing.
50 Part Number: 000015431 Rev01 5/19
G. Remove distribution tubes
• Distribution tubes thumbscrews are retained to
prevent loss. Loosen thumbscrews but do not pull
thumbscrews out of distribution tube.
• Loosen the two outer screws and pull forward on the
distribution tube to release from slip joint.
• Disassemble distribution tube by loosening the two (2)
middle thumbscrews and dividing the distribution tube
into two pieces.
H. Remove the water trough
• Depress the two tabs on the top of the water trough.
• Turn left and right ice dampers down to clear water
trough.
• Pull forward on the water trough to remove.
NOTE: Proceed to page 42 Step 7.
Part Number: 000015431 Rev01 5/19 51
Ice Thickness Probe & Water Level Probe
Clean the probes using the following procedure.
NOTE: Do not soak electrical connectors in cleaner or
sanitizer solution.
1. Mix a solution of Manitowoc ice machine cleaner and
water (2 ounces of cleaner to 16 ounces of water) in
a container.
2. Soak probes in container of cleaner/water solution
while disassembling and cleaning water circuit
components (soak probes for 10 minutes or longer).
3. Clean all probe surfaces including all plastic parts
(do not use abrasives). Verify all surfaces are clean.
Thoroughly rinse probes with clean water.
4. Reinstall probe, then sanitize the ice machine and bin/
dispenser interior surfaces.
52 Part Number: 000015431 Rev01 5/19
Water Inlet Valve
The water inlet valve normally does not require removal
for cleaning. Refer to ”Water System Checklist” on page
103, if you are troubleshooting water related problems.
1. When the ice machine is off, the water inlet valve
must completely stop water flow into the machine.
Watch for water flow.
When the ice machine is on, the water inlet valve must
allow the proper water flow through it. Press the Power
button to energize the ice machine. Watch for water
flow into the ice machine. If the water flow is slow or
only trickles into the ice machine, refer to water system
checklist.
Water Dump Valve
The water dump valve normally does not require removal
for cleaning. To determine if removal is necessary:
1. Locate the water dump valve.
2. While the ice machine is in the freeze mode, check
the rain to determine if the dump valve is leaking. If
there is no or little water in the water trough (during
the freeze cycle) the dump valve is leaking.
A. If the dump valve is leaking and debris is not
visible and easily removed, the dump valve must
be replaced.
B. If the dump valve is not leaking, do not remove
it. Instead, follow the “Ice Machine Cleaning
Procedure”.
Part Number: 000015431 Rev01 5/19 53
Preventative Maintenance Cleaning Procedure
This procedure will descale the components in the water
flow path, and is used to descale the ice machine between
the bi-yearly cleaning/sanitizing procedures.
Ice machine cleaner/descaler is used to remove lime scale
and mineral deposits. Ice machine sanitizer disinfects and
removes algae and slime.
NOTE: Although not required and dependent on your
installation, removing the ice machine top cover may allow
easier access.
1. Ice must not be on the evaporator during the clean/
sanitize cycle. Follow one of the methods below:
A. Press the power button at the end of a harvest
cycle after ice falls from the evaporator(s).
B. Press the power button and allow the ice to
melt.
Caution
,
Never use anything to force ice from the evaporator.
Damage may result
2. Open the front door to access the evaporator.
3. Press the Clean button and select “Make ice when
complete”. Water will flow through the water dump
valve and down the drain. Wait approximately 1
minute until the water trough refills and the display
indicates Add Chemical. Add the proper amount of
ice machine descaler to the water trough by pouring
between the water curtain and evaporator, then
confirm the chemical was added.
54 Part Number: 000015431 Rev01 5/19
ModelAmount of Cleaner
IF0600C/IBF0620C/IBF0820C
IF0900C/IBT1020C/IT1200C
IF1400C/IF1800C/IF2100C9 ounces (265 ml)
5 ounces (150 ml)
4. Close and secure the front door. The ice machine will
automatically start ice making after the descale cycle
is complete (approximately 24 minutes).
NOTE: Once the cycle has started it must complete before
the ice machine can make ice again. Returning it to ice
making mode will not cancel a clean cycle
Part Number: 000015431 Rev01 5/19 55
Removal from Service/Winterization
General
Special precautions must be taken if the ice machine is to
be removed from service for an extended period of time or
exposed to ambient temperatures of 32°F (0°C) or below.
Notice
If water is allowed to remain in the ice machine
in freezing temperatures, severe damage to some
components could result. Damage of this nature is not
covered by the warranty.
1. Turn off the ice machine by pressing the On/Off
Button.
2. Turn off the water supply.
3. Remove the water from the water trough.
4. Disconnect and drain the incoming ice-making water
line at the rear of the ice machine.
5. Start the Ice making cycle by pressing the On/Off
Button and wait one minute for the water inlet valve
to open - or - Energize all relays in the touchscreen
service menu.
6. Blow compressed air in both the incoming water and
the drain openings in the rear of the ice machine until
no more water comes out of the water inlet lines or
the drain.
7. Disconnect the electric power at the circuit breaker or
the electric service switch.
8. Make sure water is not trapped in any of the water
lines, drain lines, distribution tubes, etc.
NOTE: www.manitowocice.com has an informational video
on this and other topics.
56 Part Number: 000015431 Rev01 5/19
Operation
Operational Checks
GENERAL
Manitowoc ice machines are factory-operated and
adjusted before shipment. Normally, new installations do
not require any adjustment.
To ensure proper operation, always follow the Operational
Checks:
• when starting the ice machine for the first time
• after a prolonged out of service period
• after cleaning and sanitizing
NOTE: Routine adjustments and maintenance procedures
are not covered by the warranty.
Important
Refrigeration compressors must be operated for a
minimum break in period of 24 hours before full ice
production will be reached.
Part Number: 000015431 Rev01 5/19 57
ICE THICKNESS CHECK
The ice thickness probe is factory-set to maintain the ice
bridge thickness at 1/8 in. (3 mm).
NOTE: Make sure the water curtain/splash shields are in
place when performing this check. It prevents water from
splashing out of the water trough. Remove the curtain to
make an adjustment, then replace immediately after the
adjustment is made.
1. Inspect the bridge connecting the cubes. It should be
about 1/8 in. (3 mm) thick.
2. If adjustment is necessary, turn the ice thickness
probe adjustment screw clockwise to increase bridge
thickness or counterclockwise to decrease bridge
thickness. Set a 9/32" gap between the ice thickness
probe and evaporator as a starting point. Then adjust
to achieve 1/8" ice thickness.
3. Make sure the ice thickness probe wire and the
bracket do not restrict movement of the probe.
1/8" (3 mm)
ICE BRIDGE THICKNESS
PLACE 9/32" (7MM) DRILL BIT
HERE TO SET INITIAL GAP
Ice Thickness Check
NOTE: Turning the adjustment 1/3 of a turn will change the
ice thickness about 1/16" (1.5 mm). Make adjustment only
when the ice machine is off to prevent initiating a harvest.
58 Part Number: 000015431 Rev01 5/19
Control Board Timers
The control board has the following non-adjustable timers:
• The ice machine is locked into the freeze cycle for 6
minutes before a harvest cycle can be initiated. This
can be overridden by initiating a manual harvest. Refer
to “Manual Harvest” on page 75.
• The maximum freeze time is 35 minutes at which time
the control board automatically initiates a harvest
sequence.
• The maximum harvest time is 7 minutes, the control
board will perform a remove thaw cycle and then
return the ice machine to the freeze cycle.
• Maximum water fill time in the freeze cycle:
• Single evaporator 6 minutes.
• Dual evaporator 8 minutes.
Part Number: 000015431 Rev01 5/19 59
Sequence of Operation
QUIETQUBE® MODELS
NOTE: The power button must be depressed and the water
curtain/ice dampers must be in place on the evaporator
before the ice machine will start.
INITIAL START-UP OR START-UP AFTER
AUTOMATIC SHUT-OFF
1. Water Purge
Before the compressor starts, the water pump and water
dump solenoid are energized to purge the ice machine of
old water. This feature ensures that the ice making cycle
starts with fresh water.
2. Refrigeration System Start-Up
Ice Machine Head Section:
The harvest valve(s), air pump(s) and liquid line solenoid
valve energize to equalize high and low side refrigeration
pressure. After 10 seconds the harvest valve(s) and air
pump(s) de-energize.
CVD Condensing Unit:
The low pressure switch closes and sends voltage to
the time delay relay. The time delay relay when closed
sends voltage to the contactor coil, which energizes the
compressor.
60 Part Number: 000015431 Rev01 5/19
FREEZE SEQUENCE
3. Prechill
The compressor lowers the temperature of the
evaporator(s) before the water pump is energized. The
water fill valve will energize and remain on until water
completes the water level probe circuit.
4. Freeze
The water pump energizes and water flows over the
evaporator. After water contacts the water level probe
the water fill valve de-energizes. The control board will
automatically cycle the water fill valve. The valve energizes
once in the pre-chill and up to twice in the freeze cycle.
The freeze cycle continues until the six minute freeze lock
expires and enough ice has formed to send a signal from
the ice thickness probe to the control board.
Water Pump
The water pump(s) energizes and water flows over the
evaporator. The water pump is energized throughout the
freeze cycle.
Part Number: 000015431 Rev01 5/19 61
Water Inlet Valve
The water inlet valve energized in prechill. After water
contacts the low and high water probes the water fill valve
de-energizes. Ice builds on the evaporator and the water
level drops. When water loses contact with the high water
probe, the water fill valve energizes until water contacts
the high water probe again.
Maximum Fill Time = Prechill fill time + first fill + second fill.
SINGLE EVAPORATOR MAXIMUM FILL TIME
Initial startup or startup after automatic shutoff
Prechill (2 minutes) + first fill time (6 minutes) + second fill
time (6 minutes) = 14.0 minutes.
Consecutive cycles
Prechill (30 sec.) + first fill time (6 minutes) + second fill
time (6 minutes) = 12.5 minutes.
DUAL EVAPORATOR MAXIMUM FILL TIMES
Initial startup or startup after automatic shutoff
Prechill (2 minutes) + first fill time (8 minutes) + second fill
time (8 minutes) = 18.0 minutes.
Consecutive cycles
Prechill (30 sec.) + first fill time (8 minutes) + second fill
time (8 minutes) = 16.5 minutes.
62 Part Number: 000015431 Rev01 5/19
HARVEST SEQUENCE
5. Water Purge
The air pump(s) and the harvest valve(s) open at the
beginning of the water purge to divert refrigerant gas into
the evaporator.
The water pump continues to run, and the water dump
valve energizes to purge the water in the water trough.
CVD Condensing Unit:
When the refrigerant pressure is low enough to open
the fan cycling pressure control the condenser fan motor
stops.
6. Harvest
The air pump(s) remain energized and the harvest valve(s)
remains open. The refrigerant gas warms the evaporator
causing the cubes to begin melting and slide, as a sheet,
off the evaporator and into the storage bin.
If the damper/curtain does not open within 3.5 minutes in
the harvest cycle the following occurs:
• 3.5 minutes - The water inlet valve energizes until
water touches the high water level probe.
• 4 minutes - The water pump energizes.
• 6.5 to 7 minutes - The water dump valve energizes.
• If bin switch does not open before 7 minutes the ice
machine will start a Thaw Cycle xx
Single evaporator models - The sliding sheet of cubes
opens the water curtain/ice damper and bin switch.
The momentary opening and re-closing of the bin switch
will terminate the harvest sequence and return to the
freeze sequence (Step 3 - 4).
Dual evaporator models - The sliding sheet of cubes opens
the ice damper and bin switch. The momentary opening
and re-closing of the bin switch de-energizes the harvest
valve for that evaporator. When the bin switches have
opened and closed for both evaporators the ice machine
will terminate the harvest sequence and return to the
freeze sequence (Step 3 - 4).
Part Number: 000015431 Rev01 5/19 63
AUTOMATIC SHUT-OFF
7. Automatic Shut-Off
Ice Machine Section: Shuts off when:
• The storage bin is full at the end of a harvest sequence.
• The sheet of cubes fails to clear the water curtain and
holds it open.
• One or both ice dampers are held down.
• Bin level probe thermistor senses setpoint (when
used).
After the water curtain or ice damper are held open for
30 seconds, the ice machine shuts off. The ice machine
control board starts a 10 minute delay which must time
out before the ice machine can automatically restart.
CVD Condensing Unit: The liquid line solenoid valve closes
and the condensing unit pumps down. The LPCO opens,
starts a five minute delay period and de-energizes the
contactor coil, which de-energizes the compressor and
condenser fan motor.
RESTART AFTER AUTOMATIC SHUT-OFF
The ice machine remains off until enough ice has been
removed to allow the ice to fall clear of the water curtain
or ice damper. As the water curtain or ice damper swings
back to the operating position, the bin switch re-closes
and the ice machine restarts (steps 1 - 2), provided the
10 minute control board delay period and 5 minute
condensing unit delay periods have completed.
64 Part Number: 000015431 Rev01 5/19
Time
Length of
Contactor
Refrigeration
Compressor &
Solenoid
Liquid Line
Dump
Water
Valve
Water Inlet
Energized Parts Chart
Air
Harvest
Pumps
Valve(s)
Single & Twin Evaporator QuietQube® Models
Pump
Water
Motor*
Condenser Fan
Valve
Valve
OnOffOffOffOnOffOff45 Seconds
Operation
Ice Making
Sequence of
Start-up
1. Water Purge
Shut Off
2. Refrigeration System
Start-Up - Initial or After Auto
Pressure EqualizationOffOnOnOffOffOffOff5 Seconds
Compressor Start OffOnOnOffOffOnOn5 Seconds
Part Number: 000015431 Rev01 5/19 65
Time
Length of
120 Seconds
Initial Start-Up is
30 Seconds thereafter
ice thickness probe
Until Ice contact with
45 Seconds
Factory-set at
Contactor
Refrigeration
Compressor &
Solenoid
Liquid Line
Dump
Water
Valve
Water Inlet
Energized Parts Chart
Air
Harvest
Pumps
Valve(s)
Single & Twin Evaporator QuietQube® Models
Pump
Water
Condenser Fan
Valve
Valve
Motor*
May cycle
OffOnOn
OffOffOff
OffOnOn
On/Off
Cycles Off
times
two more
then On/Off,
OnOffOff
OnOnOnOffOnOnOn
Operation
Ice Making
Sequence of
3. Pre chill
Freeze Sequence
4. Freeze
5. Water Purge
Harvest Sequence
66 Part Number: 000015431 Rev01 5/19
Time
Length of
activation
Until curtain switch
activation
expires & all bin
Until 10 min. delay
switches re-close
Bin switch
Contactor
Refrigeration
Compressor &
Solenoid
Liquid Line
Dump
Water
Valve
Water Inlet
Energized Parts Chart
Air
Harvest
Pumps
Valve(s)
Single & Twin Evaporator QuietQube® Models
Pump
Water
Condenser Fan
Valve
Valve
Motor*
Off **OnOnOnOff**OnOn
OffOffOffOffOffOffOff
Operation
Ice Making
Sequence of
Shut-Off
Water Assist
Starts 3.5 minutes in
6. HarvestOffOnOnOffOffOnOn
harvest cycle
7. Automatic
* The condenser fan motor is controlled by a fan cycle control and may cycle on/off.
* The contactor is controlled by a low pressure control and may cycle on/off whenever power is supplied to the condensing unit.
Part Number: 000015431 Rev01 5/19 67
** Water Pump On after 4 minutes - Dump Valve On after 6.5 minutes.
THIS PAGE INTENTIONALLY LEFT BLANK
68 Part Number: 000015431 Rev01 5/19
Menu Navigation
Power ButtonTouchscreen LockClean Button
11/18/201810:42 AM
3
MAKING
ICE
3
i
Touch Screen Features
The Indigo® control panel offers a series of pressuresensitive buttons and an interactive touchscreen.
Buttons
Power Button: Provides On/Off functions for the ice
machine.
Lock/Unlock Button: Allows or prevents touchscreen
navigation.
Cleaning Button: Initiates a cleaning cycle. Refer to
“Cleaning and Sanitizing” on page 37 for details on
starting and bypassing a clean cycle.
S
“Part Number: 000015431 Rev01 5/19” 69
Touchscreen
11/18/201810:42 AM
11/18/201810:42 AM
3
MAKING
ICE
3
Home screen allows viewing of ice
machine status, alerts and messages.
S
Navigation with the touchscreen
provides access to menu items,machine
information, settings and event logs.
i
Setup and Energy Saver settings can be
adjusted along with access to service
and troubleshooting information. The
icons provide status indication and
allow navigation by pressing the icon.
11/18/201810:42 AM
3
Program
Mode On
3
i
3
MAKING
ICE
3
i
The touchscreen will display Program
Mode On, whenever the ice machine
S
is off due to a bin level probe, weight
program or time program.
The touchscreen will display a lock
in place of the menu icon when the
S
touchscreen has been locked.
70 “Part Number: 000015431 Rev01 5/19”
HOME SCREEN ICON DESCRIPTIONS
i
IconDescription
Home Screen Pressing this icon at any time will return the
display to the home screen.
State of ice Machine is the center portion of the
screen which displays the current condition of
the ice machine - Making ice, bin full, program
mode or machine off
AlertAlert icon with number of messages. Pressing
this icon will display the alert log which will
3
allow viewing and resetting of alerts
MessageMessage icon with umber of messages. Pressing
this icon will display the routine maintenance
3
reminder screen which will allow viewing and
resetting of the reminder
MenuMenu icon will take you to the main menu.
Note: This icon changes to a lock if the
touchscreen lock has been selected.
InformationInformation icon provides model and serial
number, installation date and other information
specific to the ice machine.
Service Locator Provides contact information for your local
service support - Default is the Manitowoc Ice
website service locator
Lock/Unlock Indicates if screen is locked or unlocked.
The icon is only visible when the screen is
locked.
LuminIceOnly visible when a LuminIce II accessory is
connected.
Blue S - Normal operation
S
Red S - Replace bulb
Red/Blue alternating - Incorrect bulb installed
“Part Number: 000015431 Rev01 5/19” 71
IconDescription
iAuCSThis icon appears when the iAUCS activates
during a programed cleaning cycle.
72 “Part Number: 000015431 Rev01 5/19”
Setup Wizard
Screens will automacally advance aer a selecon is made or press the
arrows to advance/go back one screen. All sengs can be accessed and
changed without the wizard by using menu screen navigaon.
SetupDescription
Press ON/OFF
Button
Select
Language
Start Wizard
Date and Time
Configuration
Set Local TimeUse arrows to set local time.
Verify DateUse arrows to set date for your location.
Accessory
Detection
Optional
USB Settings
Download
Configure UnitsSelect standard or metric.
Set Brightness
Optional Ice
Program
Optional
Cleaning
Reminder
Optional Clean
Air Filter
Air-cooled
models only
Optional Water
Filter Reminder
Water Usage
Option
CongratulationsSetup wizard is complete
Turn On Ice
Machine
On/Off button is used to start/stop ice making.
Default is English. Scroll to select a different
language.
Setup wizard will guide ice machine
programming.
Select Month/Day/Year or Day/Month/Year.
Select 12 hour or 24 hour time format.
Detects if Ice Level Sensor, LuminIce II or iAuCS
are connected.
Checkmark = yes - X = no
Only used when setup features have been
transferred to a USB drive. Skip screen by
selecting right arrow.
Configure screen brightness during normal
operation.
Program ice machine run times or press right
arrow to skip this setup.
Set clean and sanitize reminder or press right
arrow to skip.
Set to ON for self-contained air cooled models.
Select Yes or No.
Factory default - or - Use less water for reverse
osmosis systems (see “Reverse Osmosis or
Deionized Water Usage” on page 140) -
or - Use more water to improve clarity for
unfiltered water
Turn on ice machine by pressing the On/Off
button.
“Part Number: 000015431 Rev01 5/19” 73
Menu Navigation Overview
SETTINGS MENU SCREEN NAVIGATION
Select SETTINGS Icon from the Home Screen to access
Main Menu screen. The main menu screen contains four
main headings, which allow access to subheadings under
each main heading.
Energy
Ice Program
Continuous Mode - Default, No Program
Time Program - Select Daily On/Off times
Weight Program - Select Daily Production Weight
Water Usage
Use Factory Default
Use Less Water With Reverse Osmosis
Use More Water To Improve Ice Clarity
Statistics
Ice Production - Previous 7 Days
Water Usage - Previous 7 Days
Energy Usage - Previous 7 Days
NOTE: The performance statistics are calculated based on
the performance of the ice machine at 900F (320C) ambient
temperature and 700F (210C) water temperature. The
actual statistics will vary dependent on your environmental
conditions.
74 “Part Number: 000015431 Rev01 5/19”
Service
Data
Real Time Data
Time and Temperature
Inputs
Outputs
Data History for 5 Previous Days
Minimum and Maximum Freeze (Length, Time of day,
Thermistor Temperatures)
Minimum and Maximum Harvest (Length, Time of day,
Thermistor Temperatures)
Lifetime Data History
Installation Date
Control Board Replacement Date
Control Board Manufacture Date
Runtime
Cycle Count
Potable Water
Clean Cycles
Alert Log
Lists/Clears Alerts
Manual Harvest
Off or On
Control Board Replacement
Manual Replacement
Manually enter model number
Manually enter serial number
Manually enter condenser serial number (optional)
Verification
Factory defaults to QR code and website address to
Manitowoc Ice’s Global Locator.
Edit Contact Information Button.
USB
Upgrade Firmware
Export Data
iAuCS
Manually initiate the iAuCS pump for pump/hose
priming. NOTE: The clean button does not initiate the
iAuCS pump.
76 “Part Number: 000015431 Rev01 5/19”
Settings
Language
Select Language
Reminders
Clean Reminder
Set Month Interval
Air Filter
Set On/Off/Interval
Water Filter
Set Reminder
Configure Date & Time
Configure Date & Time
Set Time
Set Date
Units
Standard or Metric
Brightness
Adjust Touch Screen Brightness For Sleep Mode or
Inactivity.
NOTE: 100% brightness is activated by touching the
screen when the lock feature is off.
USB
Import Settings To Ice Machine
Export Settings To USB
iAuCS
When the iAuCS is detected, the icon will appear in the
settings menu to set frequency of cleanings with iAuCS
“Part Number: 000015431 Rev01 5/19” 77
Reset Defaults
Require Setup Wizard
Optional Setup Wizard restart for training purposes
or resale of equipment.
Backup Current Settings
Import To Ice Machine
Export To USB
Reset Factory Defaults
78 “Part Number: 000015431 Rev01 5/19”
USB FLASH DRIVE SPECIFICATIONS AND FORMATTING
Updating firmware on Indigo™ model ice machines
requires a properly formatted 32 GB or smaller USB flash
drive. All USB flash drives must be formatted before use
to remove any software programs or files currently on the
flash drive.
USB Flash Drive Specifications:
• USB 2 Version
• 32 GB or less capacity
• Fat32 File System
USB Flash Drive Formatting:
Procedure to format a USB flash drive varies with operating
system software. Refer to operating system software
manufacturer’s website for formatting instructions.
UPGRADING FIRMWARE WITH A FLASH DRIVE
Important
The flash drive must be formatted before using. All
files and software on the flash drive are removed
during the formatting process.
1. Drag and drop the files from website or email onto a
flash drive.
2. Ensure that the ice machine’s power is on.
3. Navigate to USB - Menu/Service/USB.
4. Insert the flash drive into the USB port on the ice
machine control board. Do not remove flash drive
until transfer is complete.
NOTE: See “Electronic Control Board” on page 200 for
USB location.
5. Select “Upgrade firmware” and remove USB drive
when the transfer is complete.
“Part Number: 000015431 Rev01 5/19” 79
EXPORTING DATA TO A FLASH DRIVE
Data can be copied from the control board memory to
a flash drive and used to transfer setup and/or cycle
data to a replacement control board or to transfer setup
information to multiple ice machines. Data may also be
requested by service department personnel for analysis or
as an aid to troubleshooting. The data files are small and
can be attached to an email.
Important
The flash drive must be formatted before using. All
files and software on the flash drive are removed
during the formatting process.
1. Ensure that the ice machine’s power is on.
2. Press the Menu button.
3. Navigate to USB - Menu/Service/USB.
4. Insert the flash drive into the USB port on the ice
machine control board. Do not remove flash drive
until update is complete.
5. Select Export Data and remove USB drive when the
transfer is complete.
80 “Part Number: 000015431 Rev01 5/19”
Troubleshooting
Troubleshooting
Check the touchscreen for alerts - An alert icon with the
number of messages will be displayed if alerts are present.
Pressing the alert icon will display the alert log which will
allow viewing and resetting of alerts. Refer to the alert log
and event log on the following pages for a description of
the event.
NOTE: There are two sequences that allow the ice machine
to continue ice making during alert events:
Thaw Cycle
When the damper/curtain does not open during the 7
minute harvest cycle (E02 fault) a thaw cycle starts.
See ”Thaw Cycle” on page 88
Safe Operation Mode
Allows the ice machine to operate up to 72 hours if the
ice thickness probe (E19 fault) and/or water level probe
sensors fail (E20 fault).
See “Safe Operation Mode” on page 89
Part Number: 000015431 Rev01 5/19 81
EVENT LOG
Refer to Event Log Detail For Code descriptions.
Displayed Text CodeDescription
Long FreezeE01 Long Freeze Cycle
Long HarvestE02 Long Harvest Cycle
Power LossE03 Input Power Loss
Hi cnd Temp or
Wtr Cnd Fault
HPC FaultE05 High Pressure Control Opened
Starving TXVE07 Starving TXV Single Evaporator or Low On
Refrig FaultE11 Refrigeration Fault
Curtain Fault E12 Curtain Switch Fault - Open more than
Low liq tempE15 Fan Cycle Control Fault - Low Liquid Line
Rmt Cnd Fault E16 Remote Condensing Unit Fault (CVD Only)
ITP FaultE19 Ice Thickness Probe Fault
WTR FaultE20 Water System Fault
T1 FaultE21 T1 Temperature Sensor Issue
T2 FaultE22 T2 Temperature Sensor Issue
T3 FaultE23 T3 Temperature Sensor Issue
T4 FaultE24 T4 Temperature Sensor Issue
T5 Bin ProbeE25 Bin Level Probe Sensor Fault (IB Only)
T6 FaultE26 T6 or T7 Temperature Sensor Issue
T7 FaultE27 T6 or T7 Temperature Sensor Issue
iAUCSE28 iAuCS Not Detected Event Log Only
USB CommE29 USB Communication Fault
USB DNLDE30 USB Download Fault
Safe ModeE31 Safe Mode
RS485 COMM E32 RS485 Communication Fault
KeyboardE33 Touchscreen Fault
DisplayE34 Display Fault
E04 High Condenser Temperature
E06 Spare
Charge
Evaporators
Evaporator, Single Circuit
Circuit
24 hours
E13 Spare
E14 Spare
Temperature
E17 Spare
E18 Spare
82 Part Number: 000015431 Rev01 5/19
Displayed Text CodeDescription
ChecksumE36 Check Sum Error
WatchDog E37 Watch Dog Event
UI CommE38 UI Comm Event
3 consecutive 7minute harvest cycles = Ice machine is off.
E03 Power Loss
When power is interrupted to the ice machine the control
board will log the event in the ELOG and stamp the loss of
power on power-up.
E04 High Condenser Temperature
Liquid Line Temperature too High for Self-contained Air
Cooled Ice machine = Air Cooled Condenser Fault
Or
Liquid Line Temperature too High for Self-contained Water
Cooled ice machine = Water Cooled Condenser Fault
E05 High Pressure Control Opened
The high pressure cutout switch (HPCO) opened.
E06 Spare
E07 Starving TXV Single Evaporator or Low On Charge
The difference of the average evaporator inlet (T3) and
outlet (T4) is greater than 12°F in the last 1 minute of the
freeze cycle.
E08 TXV Fault Single or Dual Circuit Evaporators
The difference of the average evaporator inlet (T3) and
outlet (T4) is greater than 12°F in the last 1 minute of the
freeze cycle.
Part Number: 000015431 Rev01 5/19 83
E09 Flooding Evaporator Fault Single Evaporator, Single
Circuit
Average compressor discharge line temperature during
the first 6 minutes of the freeze cycle (T2) compared to the
average of the Prechill (T1) +50°F is less than 1.05°F.
Average compressor discharge line temperature during
the first 6 minutes of the freeze cycle (T2) compared to the
average of the Prechill (T1) +50°F is less than 1.05°F.
E11 Refrigeration Fault
The compressor discharge temperature did not increase
by at least 10° F, and the evaporator temperature did not
decreased by at least 10° F - Measured from Refrigeration
Start up or Prechill until 2 minutes into the Freeze cycle.
E12 Curtain Switch Fault Open more than 24 hours
The ice machine is set to ice making and remains in bin
full condition for more than 24 hours. The curtain switch is
open or curtain is off.
E13 Spare
E14 Spare
E15 Fan Cycle Control Fault - Low Liquid Line Temperature
The liquid line temperature dropped below 60° F for more
than one continuous minute during the freeze cycle.
E16 Remote Condensing Unit Fault (CVD Only)
The liquid line temperature dropped below 40° F, or
exceeded 140° F for more than 1 continuous minute during
the freeze cycle.
E17 Spare
E18 Spare
84 Part Number: 000015431 Rev01 5/19
E19 Ice Thickness Probe Fault
The monitored Frequencies is out of the appropriate range
(Probe unplugged or problem with microphone).
E20 Water System Fault
Any of the following:
1. Sensing high water probe and not low water probe.
2. Evaporator outlet temperature is less than -10°F 6.5
to 7.5 minutes in freeze cycle.
3. Low water probe is satisfied at the end of harvest.
4. Low or high water probe is satisfied at end of freeze
cycle.
E21 T1 Temperature Sensor Issue
During Pre-chill the thermistor had an average value
reading outside the valid range.
E22 T2 Temperature Sensor Issue
During Pre-chill the thermistor had an average value
reading outside the valid range.
E23 T3 Temperature Sensor Issue
During Pre-chill the thermistor had an average value
reading outside the valid range.
E24 T4 Temperature Sensor Issue
During Pre-chill the thermistor had an average value
reading outside the valid range.
E25 Bin Level Probe Low Sensor Fault
The thermistor had an average value reading outside of
the valid range for 10 continuous minutes.
Part Number: 000015431 Rev01 5/19 85
E26 T6 or T7 Temperature Issue
The thermistor had an average value reading outside of
the valid range.
E27 T6 or T7 Temperature Issue
The thermistor had an average value reading outside of
the valid range.
E28 AuCS
When the AUCS clean option is selected from the menu,
the control checks for the presence of the AUCS board.
When the AUCS is not connected it will signal an Event
which will clear as soon as the hardware is detected.
E29 USB Communication Fault
USB Communication error; No USB drive in port or
defective USB drive.
E30 USB Download Fault
USB Download error related to USB drive or a defective
USB drive.
E31 Safe Mode
Safe mode allows the ice machine to operate for a period
of time in the event of a Water level or ice thickness probe
failure. The controller allows the machine to operate based
on model data and historical cycle information.
E32 RS485 Communication Fault
The device plugged into the RS485 port is not
communicating between the control board and gateway.
E33 Touchscreen Fault
The Touchscreen is not plugged into the control board or
is faulty.
E34 Display Fault
The touchscreen is not plugged into the control board or
is faulty.
86 Part Number: 000015431 Rev01 5/19
E36 Check Sum Error
Event Log Only: Activates on power loss.
E37 Watch Dog Event
Event Log Only: Micro Process time out, possible electrical
noise.
E38 UI Comm Event
Event Log Only: User interface communication error: loose
communication cable, power interruption.
Part Number: 000015431 Rev01 5/19 87
THAW CYCLE
When the damper/curtain does not open during the 7
minute harvest cycle the following ice thaw cycle occurs:
• The compressor, harvest solenoid valve and dump
valve de-energize.
The water pump remains energized and the water inlet
valve energizes until water touches the high water
level probe.
• Water is circulated, dumped and refilled to the high
water level probe for 3 minutes.
Model 1200 or smaller:
Circulate 165 seconds, dump 45 seconds
Model 1400 and larger:
Circulate 240 seconds, dump 120 seconds
• At the end of the thaw cycle the ice machine will start
another freeze cycle (approximately 1 - 1.75 hour).
Curtain Operation In Water Assist Harvest
• Open & close damper = Continue Thaw Cycle
• Open damper 30 seconds = Full Bin Shutoff
Use the keypad and turn the ice machine off and then on
to terminate the cycle. Disconnecting and reconnecting
power to end the cycle will result in the ice machine
restarting in a harvest cycle.
88 Part Number: 000015431 Rev01 5/19
SAFE OPERATION MODE
Allows the ice machine to operate up to 72 hours if the
ice thickness probe (E19 fault) and/or water level probe
sensors fail (E20 fault).
• When the control board starts the safe mode an alert
is flashed on the LCD display to notify the end-user
they have a production problem.
• The control board automatically initiates and monitors
the safe mode. The control will automatically exit the
safe mode if a normal signal is received from the input.
• After 72 hours the control board will enter a standby
mode and turn off.
• The control board needs a five cycle history to operate
safe mode. If five cycles have never been successfully
completed the ice machine will shut-off.
Part Number: 000015431 Rev01 5/19 89
E01 LONG FREEZE CYCLE
If the freeze time reaches 35 minutes, the control board
automatically initiates a harvest cycle. If 3 consecutive
35-minute freeze cycles occur, the ice machine stops.
E02 LONG HARVEST CYCLE
If the harvest time reaches 7 minutes, the control board
will start a thaw cycle and automatically return the ice
machine to the freeze cycle. After 3 consecutive long
harvest cycles the ice machine stops.
ANALYZING WHY A SERVICE FAULT (E01 & E02)
STOPPED THE ICE MACHINE
Some service Faults are designed to stop the ice machine
prior to major component failures, most often a minor
problem or something external to the ice machine. This
may be difficult to diagnose, as many external problems
occur intermittently.
Example: An ice machine stops intermittently on E01 Long
Freeze (long freeze time). The problem could be a low
ambient temperature at night, a water pressure drop, the
water is turned off one night a week, etc.
Refrigeration and electrical component failures will cause
a Service Fault. Eliminate all electrical components and
external causes first. If it appears that the refrigeration
system is causing the problem, use Manitowoc’s
procedures, charts, checklists, and other references to
determine the cause.
The following checklists are designed to assist the service
technician in analysis. However, because there are many
possible external problems, do not limit your diagnosis to
only the items listed.
90 Part Number: 000015431 Rev01 5/19
E01 LONG FREEZE
Improper Installation
• Refer to “Installation/Visual Inspection Checklist” on
page 102
Water System
• Defective water level probe
• Low water pressure (20 psig min.)
• High water pressure (80 psig max.)
• High water temperature (90°F/32.2°C max.)
• Clogged water distribution tube
• Dirty/defective water fill valve
• Dirty/defective water dump valve
• Defective water pump
• Loss of water from sump area
Electrical System
• Low incoming voltage
• Ice thickness probe out of adjustment
• Harvest cycle not initiated electrically
• Contactor not energizing
• Compressor electrically non-operational
• Defective fan cycling control
• Defective fan motor
Miscellaneous
• Non-Manitowoc components
• Improper refrigerant charge
• Defective head pressure control
• Defective harvest valve
• Defective compressor
• TXV starving or flooding (check bulb mounting)
• Non-condensible in refrigeration system
• Plugged or restricted high side refrigerant lines or
component
• Restricted air flow/dirty condenser fins
• High inlet air temperature
• Condenser discharge air recirculation
Part Number: 000015431 Rev01 5/19 91
E02 LONG HARVEST
Harvest time exceeds 7 minutes for 3 consecutive harvest
cycles.
Possible Cause Checklist
Improper Installation
• “Installation/Visual Inspection Checklist” on page 102
Water System
• Water area (evaporator) dirty
• Dirty/defective water dump valve
• Vent tube not installed on water outlet drain
• Water freezing behind evaporator
• Plastic extrusions and gaskets not securely mounted to
the evaporator
• Clogged water distribution tube
Electrical System
• Ice thickness probe out of adjustment
• Bin switch closed/defective
• Premature harvest
Refrigeration System
• Non-Manitowoc components
• Improper refrigerant charge
• Defective head pressure control valve
• Defective harvest valve
• TXV flooding (check bulb mounting)
• Defective fan cycling control
92 Part Number: 000015431 Rev01 5/19
Troubleshooting By Symptom
The troubleshooting procedures follow flow charts.
There are four symptoms, the symptom that you are
experiencing will determine which flow chart to use. The
flow chart asks yes and no questions to determine the
problem. The flow chart will direct you to a procedure to
correct the problem. QuietQube® remote condensing units
use separate charts.
SYMPTOM #1 ICE MACHINE STOPS RUNNING
Ice machine is in Ice Making cycle
or
Has a History of Shutting Down
• Refer to Ice Machine Stops Running Flow Chart
SYMPTOM #2 ICE MACHINE HAS A LONG FREEZE CYCLE
Ice Formation is Thick
or
Thin Ice Fill on inlet or outlet of Evaporator
or
Low Production
E01 Long Freeze (possible)
• Refer to Low Production, Long Freeze Cycle
SYMPTOM #3 WILL NOT HARVEST, CUBES NORMAL
Ice Machine Will Not Harvest - Freeze Cycle is Normal and
Ice Cubes are Not Melted After Harvest
E02 Long Harvest (possible)
Refer to Harvest Problems
SYMPTOM #4 WILL NOT HARVEST CUBES MELTED
Ice Machine Will Not Harvest - Freeze Cycle is Normal and
Ice Cubes are Melted After Harvest
• Refer to Freeze Cycle Normal, Cubes Are Melted
Part Number: 000015431 Rev01 5/19 93
RESET TO FACTORY DEFAULTS
Before starting troubleshooting procedures, reset the
control board to factory defaults to prevent
mis-diagnosis. Before resetting to factory defaults do one
of the following:
A. Copy settings to a usb device and flash settings
into the control board when diagnostics are
complete.
B. Write down any customer settings so they can be
re-entered when diagnostics are complete.
94 Part Number: 000015431 Rev01 5/19
Refer to Alert/Error Log
No
Install Ground
Yes
Unit has
Yes
adequate ground?
No
board diagnostics
Refer to display & control
Does theice machine start
START
Error Logged?
Is thereanAlertor
Yes
whenthe Power buttonis pushed?
Yes
Is the display interface
energized and functioning?
No
control board?
CyclePower to Board,
Yes
board diagnostics
Referto display&control
arelightsflashing?
No
Micro light flashing?
No
Yes
No
Are there any lights
on or flashing on the
Display light
No
Yes
Yes
Flashing?
No
SYMPTOM #1 ICE MACHINE WILL NOT RUN
Part Number: 000015431 Rev01 5/19 95
Yes
No
Install thewater curtain/damper
Yes
All water curtains or
Binswitch light on?
Yes
dampersin place?
No
Yes
(Multievap all lightson?)
board diagnostics
Refer to display &control
Supply power to the
Yes
icemachine
Control board fuse
is good?
No
Replace fuse & determine which
component causedfuseto blow
Yes
board connector?
Linevoltageat wires
55 &56on9pin control
No
96 Part Number: 000015431 Rev01 5/19
curtain/damper.
Replacethe water
No
diagnostics.
Refer to bin switch
Yes
Is
Yes
Yes
curtain/damper.
magnet on the water
E01 or E02
In Event Log?
Press power buttonto
startice making,
No
Refer to E02 Long Harvst Cycle
E01
E02
Yes
Which Event?Refer to E01 Long Freeze Cycle
Yes
Ice machine starts?
Test runice machine
No
board diagnostics
Refer to display&control
Part Number: 000015431 Rev01 5/19 97
DIAGNOSING A CONDENSING UNIT
THAT WILL NOT RUN
If the ice machine water pump is not energized, refer to
“Diagnosing an Ice Machine that Will Not Run.”
1. Verify primary voltage is supplied to the ice machine
condensing unit and the fuse/circuit breaker is closed.
2. Verify the high-pressure control is closed.
3. Verify the low-pressure control is closed.
4. Verify voltage is present at terminals 1 & 2 on the
compressor time delay relay.
5. Verify the time delay period has expired and test for
line voltage at compressor time delay relay terminals
1 & 3.
6. Verify line voltage is present at the contactor coil.
7. Verify the contactor contacts are closed and line
voltage is present across all lines.
8. Refer to compressor diagnostics.
98 Part Number: 000015431 Rev01 5/19
SYMPTOM #2 LOW PRODUCTION, LONG FREEZE CYCLE
Ice Machine has a Long Freeze Cycle
Ice Formation is Thick or Thin ice fill at Inlet or Outlet
of Evaporator or Low Production
Information must be verified to eliminate non-refrigeration
problems which can cause good refrigeration components
to appear defective.
Before starting, see “Before Beginning Service” on page
99 for a few questions to ask when talking to the ice
machine owner.
Before Beginning Service
Ice machines may experience operational problems
only during certain times of the day or night. A machine
may function properly while it is being serviced, but
malfunctions later. Information provided by the user can
help the technician start in the right direction, and may be
a determining factor in the final diagnosis.
Ask these questions before beginning service:
• When does the ice machine malfunction? (night, day,
all the time, only during the Freeze cycle, etc.)
• When do you notice low ice production? (one day a
week, every day, on weekends, etc.)
• Can you describe exactly what the ice machine seems
to be doing?
• Has anyone been working on the ice machine?
• During “store shutdown,” is the circuit breaker, water
supply or air temperature altered?
• Is there any reason why incoming water pressure
might rise or drop substantially?
Part Number: 000015431 Rev01 5/19 99
Ice Production Check
The amount of ice a machine produces directly relates
to the operating water and air temperatures. This means
a condensing unit with a 70°F (21°C) outdoor ambient
temperature and 50°F (10°C) water produces more ice
than the same model condensing unit with a 90°F (32°C)
outdoor ambient temperature and 70°F (21°C) water.
1. Determine the ice machine operating conditions:
Air temp entering condenser: ____°
Air temp around ice machine: ____°
Water temp entering sump trough: ____°
2. Refer to the appropriate 24-Hour Ice Production Chart
(starting on page 179). Use the operating conditions
determined in step 1 to find published 24-Hour Ice
Production:_____
• Times are in minutes.
Example: 1 min. 15 sec. converts to 1.25 min.
(15 seconds ÷ 60 seconds = .25 minutes)
• Weights are in pounds.
Example: 2 lb. 6 oz. converts to 2.375 lb.
(6 oz. ÷ 16 oz. = .375 lb.)
3. Perform an ice production check using the formula
below.
1._________
Freeze Time
+_________
Harvest Time
=_________
Total Cycle
Time
2.1440
_________
Minutes in
24 Hrs.
3._________
Weight of
One Harvest
÷_________
Total Cycle
Time
×_________
Cycles per
Day
=_________
Cycles per
Day
=_________
Actual
24-Hour
Production
100 Part Number: 000015431 Rev01 5/19
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