15
PROBLEM POSSIBLE CAUSE WHAT TO DO
Your remote control 
does not work
The T2•R is not turned on or 
its front is obstructed.
Ensure the front of the receiver is not 
obstructed. 
Batteries are weak in the 
remote control.
Replace batteries in the remote control.
Your T2•R switches 
off after 3 hours
The T2•R is set to go to 
standby by default after 3 
hours without interaction.
Set Auto Standby to Off in the System 
section of Settings.
You can’t remember 
your PIN
You’ve forgotten it or someone 
has changed it.
Your PIN can be reset with the master PIN. 
Please contact us.
You empty the trash 
but available space 
does not increase
Available space already 
includes anything that is in 
the trash
N/A
You do not hear 
any audio on HD 
channels
HD channels are broadcast 
with Dolby Surround audio but 
your TV does not support it.
In the Picture & Sound section of the 
Settings menu, change the ‘HDMI Audio’ 
setting to ‘Stereo PCM’.
You programmed 
your Manhattan 
remote to control 
your TV but the 
volume seems low
You did not set the T2-R’s 
volume to max before 
programming your Manhattan 
remote to control your TV.
• Reset your Manhattan remote by 
holding the SUB and   buttons for 3 
seconds until the LED blinks
• Turn the volume up to max on your T2-R
• Reprogram your Manhattan remote to 
control your TV (see p13)
Pressing the volume 
or mute buttons on 
your T2-R remote 
does nothing
They have been programmed 
to control the volume of 
another device (see p13).
Reset your T2-R remote by following the 
instructions in ‘Reset Your Remote’ on p13.
Loop Out does not 
work in Standby
The “Loop Out in Standby” 
setting is not turned on
Press MENU and then select ‘Settings’ -> 
‘System’ -> ‘Loop Out in Standby’.