Mako 6500-M Quick Reference

Quick
Reference

Setup:

1. Place your Mako in a safe, dry, ventilated area, with
strong cellular reception and Wirelessavailability.

2. Ensure your Internet service and/or cellular service is
up and operating before connecting the Mako to your
Internet connection or inserting SIMcards.

3. Power is the LAST thing to connect. Connect LAN
cables, then DSL/Ethernet, then insert the USBStick.

4. Plug in power. The Mako will automatically congure
itself. After the lights on the Mako’s front stop ashing,
unplug power, then the USB Stick. Wait 15 seconds,
then re-plug inpower.

Login:

1. Prior to installing your Mako, you should have access
to a stable ISP account and have given the settings to
your Managed Network Provider (MSP). They will pre­congure your Mako before you receive it.

2. Your login name, access code and the URL for the
Mako CMS have been emailed to you. Your rst action
will be to set a password for youraccount.

3. If you have diculty accessing the Mako CMS, please
phone your Managed Service Provider with your
MakoID, login name, and other relevantdetails.

4. There are no user-serviceable parts in this network
appliance. Attempting to open the Mako’s case voids
itswarranty.

This Quick Reference is an overview only. Please read this manual

in its entirety for complete details on correct setup and installation.

 Power
Internet connection
Wireless operational
LAN 1-4: Transmitting/Receiving trac

WAN in use (WAN1 = Green, WAN2 = Yellow)
CMS Status (Good = Green, Hold = Yellow)
 Error

6500-M User Manual

Covers all M-Model Makos

• 6500-M User Manual 2

Welcome to the Mako System

Your Mako 6500-M is an integral part of an aordable
and easy-to-use cloud-based network management
service. The service oers bank-grade security. We call it
The Mako System.

Designed for smaller businesses and distributed
enterprises, the Mako System oers a secure solution for
the entire network with centralized management across
multiplesites.

The Mako System consists of two parts; the Mako Central
Management System (CMS) and a range of network
appliances we simply call ‘Makos’. All Makos are managed
from the CMS to deliver the powerful services of the
Mako System. The CMS uses a standard web browser for
conguration and reporting, providing enterprise-level
control over your Internet connection and giving you
freedom to manage and monitor your business network
fromanywhere.

1.1 Box Contents

n One (1) Mako 6500-M network appliance

n Optional vertical stand with two (2) mountingscrews

n Three (3) CAT-5 Ethernetcables

n One (1) USBkey

n One (1) Region-specic power cord &

12VDC poweradaptor

n Two (2) external cellular networkantennas

n One (1) external Wirelessantenna

n One (1) region-specic cable for phonelines

1.2 Setup Requirements

All 6500-M models: Either an active and available WAN
connection, through an Ethernet/Cable connection, DSL
connection, orboth.

6500-M Cellular models: an active and available 3G or
4G/LTE-compatible cellular WAN connection, and a
SIM card with an active account through an approved
serviceprovider.

Your Mako username, access code, and Mako CMS web
address. If this information hasn’t already been emailed
toyou, contact your MSP for further instructions.

If you want more than one device sharing one LAN, you
may need an Ethernet switch or hub. Switches and hubs
allow multiple computers to use one LAN. We recommend
Ethernet switches over Ethernet hubs as switches have
an extra layer of address management, improving
performance andsecurity.

1.3 Other Requirements

To operate the cloud-based Mako CMS, you’ll need:

n A computer with Internet access and a modern web

browser. This computer doesn’t need to be on your
protected network to congure the CMS– you can
congure your network from anywhere around the

world– but we advise caution, as remote conguration
of your network from outside your network may be
vulnerable to observation. In much the same way that
talking about sensitive business information in a public
café may lead to dire consequences.

1.4 Locating your Mako

Choose a location for the Mako in a spot next to your LAN
hub or switch and the incoming Internet connection. The
location should be o the oor, out of direct sunlight,
adequately ventilated and near a poweroutlet.

Cellular models only

Ideally, place your Mako in line-of-sight to a cellulartower.

Avoid placing your Mako appliance near devices that may
cause radio interference with the cellular data signal, such

as microwave ovens, cordless phones, etc. Things that can
inhibit reception include washers, dryers, refrigerators,
metal cabinets and especially any water-lled items, such
as tubs of water, aquariums, water heaters,etc.

We advise operating cellular Makos out of immediate
proximity (within 21 cm/ 8 in) to any person for extensive
periods, in accordance with FCC regulations.

• 6500-M User Manual 3

Installation

2.1 Connecting to an Ethernet Switch

You must have AT LEAST ONE WAN connection to an
Internet service that’s up and running. In the diagram,
WAN connections are inPurple.

6500-M/3G and 6500-M/LTE models: Ideally, your main
WAN would either be a DSL or Cable/Ethernet connection,
simply because these connections are more reliable and

cheaper. That way you can use your cellular connection in
emergencies with CellularFailover .

You can also run multiple LANs from the Mako into the
same switch, but we advise against this unless you have a
sound knowledge of gatewaynetworking.

Computer 1

POS Terminal

Computer 2

Printer

Backup Mako

Mako 6500-M

SIM Card for 3G or 4G/LTE...

to DSL...

to Cable/Ethernet...

Ethernet Switch

A single-LAN network protects all of these devices
under the same rules and settings (with individual
routing parameters per device).

Examples only. You may
assign different appliances
to any port on your
Ethernet switch.

While smaller, this two-LAN network operates on two
distinct sets of rules and settings (unless configured
to ‘bridge’ one LAN to the other internally).

2.2 Simple Connection

In small networks you may wish to place one device per
LAN. This is ne, but be aware that each LAN is separate
from the others and requires individual conguration

ormaintenance. Switched networks (above) tend to be
easier to manage.

Computer 1

POS Terminal

Mako 6500-M

to DSL...