Majestic BE42, BE36 Owner's Guide

Owner’s Manual

Operation and Care

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.

Contact your dealer with questions on installation, operation, or service.

NOTICE: DO NOT discard this manual!

Model(s):

BE36
BE42

WOODBURNING FIREPLACE

WARNING: If the information in these

instructions is not followed exactly, a re

or explosion may result causing property
damage, personal injury, or death.

• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.

DO NOT overre. Overring will void your

•

warranty.

• Comply with all minimum clearances to com­bustibles as specied. Failure to comply may
cause house re.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as
replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ammable

materials.

• Keep clothing, furniture, draperies and other ammable

materials away.

Installation and service of this appliance should be performed by

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

WARNING

Fire Risk.

For use with solid wood fuel only.

Other fuels may overre and generate
poisonous gases (i.e. carbon monoxide).

1

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the replace or to property.

Table of Contents

1 Welcome

A. Congratulations 3

B. LIMITED LIFETIME WARRANTY 4

2 Product Specic and General Information

A. Appliance Certication 6
B. Vented Gas Log Sets, Gas Inserts, Gas Log Lighters

►

and Wood-burning Inserts 6

3 Important Safety and Operating Information

A. Fireplace Safety 7

1. Clear Space 7

2. Grate 8

3. Refractory 8

4. Firescreen 8

5. Flue Damper 8

6. Glass Doors 8

7. Over-Firing Your Fireplace 8

8. Chimney Fire 8

B. General Operating Parts 9

1. Flue Damper 10

2. Outside Air (optional) 10

3. Glass Doors 10

C. Fuel 11

1. Hardwood vs. Softwood 11

2. Moisture content 11

3. Seasoning 12

4. Storing Wood 12

5. Burning Process 12

6. Creosote Formation 12

7. Processed Solid Fuel Firelogs 12

D. First Fire 12

E. Lighting Instructions 13

4 Maintenance and Service

A. Chimney Inspection 14
B. Creosote (Chimney) Cleaning 15
C. Grate 16
D. Glass Cleaning 16
E. Ash Removal 16
F. Refractory/Firebrick 16

5 Troubleshooting

A. FAQs 18

6 Reference Materials

A. Service Parts 20
B. Accessories 24
C. Contact Information 26

2

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

Welcome

SERIAL NO./NUMERO DESERE

MODEL/MODELE

MFG. DATE

WARNING: RISK OF FIRE DAMAGE. REPLACE GRATE

WITH HEARTH & HOME

TECHNOLOGIES

FIREPLACE ALSO FOR USE
IN MANUFACTURED HOMES

YES

NO

CLEARANCE TO
COMBUSTIBLES:

FIREBOX/
FOYER

IN.
MIN.

FAN KIT/
KIT DU VENTILATUER
MODEL NO.

AMP.

IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING

CONTACT:
HEARTH & HOME TECHNOLOGIES,
7571 215th Street West, Lakeville, MN 55044.

P.N. 4021-954A

FIRE CHAMBER INTENDED FOR USE WITH HEARTH & HOME TECHNOLOGIES
LISTED FIREPLACE PARTS AND GLASS DOOR KITS. SEE INSTALLATION AND
OPERATING INSTRUCTIONS FOR THIS MODEL.

GRATE MODEL/GRILLE MODELE

DEGAGEMENT DES
MATEIAUX COMBUSTIBLES:

MM
MIN.

AVERTISSEMT:RISQUE DE DOMMAGE PARINCENDIE, REMPLACEZ LA GRILLE AVEC
HEARTH & HOME TECHNOLOGIES

CHIMNEY/CHEMNEE

2 IN. MIN.

51 MM

RATED AT/CAPACITE
115 VOLTS, 50/60 HZ

Serial Number

Grate

Fireplace Model

1

A. Congratulations

Read this manual before installing or operating this replace.

Please retain this owner’s manual for future references.

Congratulations on selecting a HHT wood burning re­place. The HHT replace you have selected is designed to
provide the utmost in safety, reliability, and efciency.

As the owner of a new replace, you'll want to read and
carefully follow all of the instructions contained in this
Owner's Manual. Pay special attention to all Cautions and
Warnings.

This Owner's Manual should be retained for future refer­ence. We suggest that you keep it with your other impor­tant documents and product manuals.

Your new HHT wood burning replace will give you years
of durable use and trouble-free enjoyment. Welcome to
the HHT family of replace products!

HHT is a registered trademark of Hearth & Home Tech­nologies.

Local Dealer Information

DEALER: Fill in

your name, address,
phone and e-mail
information here and

replace information

below.

Fireplace Information:

Brand: ________________________________________________ Model Name: ___________________________

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

E-mail: _____________________________________________________________

Serial Number: __________________________________________ Date Installed: __________________________

Listing Label Information/Location

The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

3

Wood

All parts and material except as

listed

Igniters, electronic components,

and glass

X X X X X Factory-installed blowers

X Firepots and burnpots

5 years 1 year X X Castings and baffles

HHT chimney and termination

10

years

Lifetime

beyond warranty period

3 years

B. LIMITED LIFETIME WARRANTY

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo­nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

Warranty Period HHT Manufactured Appliances and Venting

Parts Labor Gas Wood Pellet

1 Year

XXXXXXX

XXX

EPA

Coal Electric Venting

2 years

X Molded refractory panels

X

7 years 3 years X X X

1 year X Burners, logs and refractory

Limited

3 years X X X X X Firebox and heat exchanger

Components Covered

covered by Conditions,

Exclusions, and Limitations

Ignition Modules

Manifold tubes,

90 Days

4021-645H 10/15 Page 1 of 2

4

XXXXXXX

See conditions, exclusions, and limitations on next page.

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

All replacement parts

WARRANTY CONDITIONS:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the HHT appliance remains at the site of original installation.

• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance

resides.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and

exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,

or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts

include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.

• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints

related to this noise are not covered by this warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation

instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera­tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.

• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.

• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-

tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider­ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.

This warranty is void if:

• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.

• The appliance is subjected to prolonged periods of dampness or condensation.

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY

SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.

4021-645H 10/15 Page 2 of 2

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

5

Product Specic and General Information

2

A. Appliance Certication

This replace system has been tested and listed in accor­dance with UL 127 and ULC-S610 standards by Under­writers Laboratories Inc. for installation and operation in

the United States and Canada.

This replace may be installed in sleeping rooms EX­CEPT in manufactured homes. If installed with a gas log
set, provisions for the National Fuel Gas Code must be

met.

This replace has been tested and listed for use with the
optional components specied in this manual. These op­tional components may be purchased separately and in­stalled at a later date. Installation of an outside air kit will
require signicant reconstruction and is best if installed at
the time of replace installation.

B. Vented Gas Log Sets, Gas Inserts, Gas

Log Lighters and Wood-burning Inserts

• Optional

• Vented gas log sets, gas inserts, gas log-lighters or
wood-burning inserts can be installed in this replace.
Follow the instructions provided with the accessory for

operation.

WARNING! Risk of Fire or Asphyxiation!

• DO NOT install unvented gas logs.

►

• Damper must be locked fully open when gas logs are

installed

• Gas ame may generate fumes.

Warning! Risk of Fire!

For use with solid wood fuel only.

Other fuels may overre and generate poisonous gases

(i.e. carbon monoxide).

6

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

Important Safety and Operating Information

Clear space bottom of
fireplace to lower edge

3

A. Fireplace Safety

Most problems are caused by improper installation and op­eration of the replace. To provide reasonable re safety,
the following should be given serious consideration:

• The re should be supervised whenever the replace is

in use.

• An annual inspection should be performed on the
replace system.

• Install at least one smoke detector on each oor of your

home to ensure your safety.

• Install a conveniently located Class A re extinguisher
near the replace.

• Devise a practiced evacuation plan, consisting of at least
two escape routes.

• Devise a plan to deal with a chimney re:

- Evacuate.

- Notify the re department.

WARNING! Risk of Fire! Hearth & Home Technologies

disclaims any responsibility for, and the warranty and

agency listing will be voided by the following actions.

DO NOT:

• operate damaged replace

• modify replace

• overre

• install any unvented gas log set

• install any component not approved by Hearth & Home

Technologies

• install parts or components not Listed or approved

• operate the fireplace without fully assembling all

components

Improper installation, adjustment, alteration, service or

maintenance can cause injury or property damage.

1. Clear Space

Combustible materials must not be stored on the hearth
extension. Room furnishings such as drapes, curtains,
chairs or other combustibles must be at least 4 ft
(1219 mm) from the front of the replace.

Combustible materials are materials made of or sur­faced with any of the following materials:

- Wood - Compressed paper

- Plant bers - Plastic

- Plywood/OSB - Drywall

- Any material that can ignite and burn, ame proofed
or not, plastered or un-plastered.

Non-combustible materials are materials which will not
ignite and burn, composed of any combination of the
following:

- Steel - Iron

- Brick - Tile

- Concrete - Slate

- Glass - Plasters

WARNING! Risk of Fire! Keep combustible materials,

gasoline and other ammable vapors and liquids clear of
the replace.

DO NOT:

• store ammable materials close to the replace

• use gasoline, lantern fuel, kerosene, charcoal lighter
uid or similar liquids to start or “freshen up” a re in this
replace.

48 in. (1219 mm)

Clear Space

Front of Fireplace

Figure 3.1 Clear Space

12 in. (305 mm)

Clear Space

Sides of Fireplace

(from the FP

opening)

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17

40-1/2 in. (1029 mm)

of mantel or trim

7

2. Grate

This replace is designed to be used with the supplied
grate or one approved by HHT.

WARNING! Risk of Fire! Use only the factory-sup-

plied integral grate.

• Keeps logs in place.

• Allows proper air circulation around the re.

3. Refractory

The refractory is supplied to contain heat and provide
an attractive interior.

It will break down over time and will need occasional

replacement. Small hairline cracks and discoloration
are normal and do not affect its safety.

WARNING! Risk of Fire! DO NOT burn replace with-

out refractory. Use only refractory supplied by Hearth &

Home Technologies.

4. Firescreen

The rescreen is provided to control sparks. Keep it
closed when the replace in use.

WARNING! Risk of Fire or Burns!

• Screen will not prevent burning materials from falling

out.

• Screen pulls or handles may be hot.

5. Flue Damper

The ue damper must be in the fully opened position
during operation of the replace.

7. Over-Firing Your Fireplace

WARNING! Risk of Fire! Do not over-re.

Over-firing may ignite creosote or will damage the
replace and chimney.

To prevent over-ring your replace. DO NOT:

• use ammable liquids

• overload with wood

• burn trash or large amounts of scrap lumber

• permit too much air to the re

Symptoms of over-ring may include one or more of the
following:

• chimney connector or replace glowing

• roaring, rumbling noises

• loud cracking or banging sounds

• metal warping

• chimney re

8. Chimney Fire

In the event of a chimney re

• Have the chimney and adjacent structure inspected by

qualied professionals. Hearth & Home Technologies
recommends that NFI or CSIA certied professionals,
or technicians under the direction of certified
professionals, conduct a minimum of an NFPA 211
Level 2 inspection of the chimney.

• Replace components of the chimney and replace

as specied by the professionals.

• Ensure all joints are properly engaged and the

chimney is properly secured.

WARNING! Risk of Fire and Asphyxiation! Open

damper prior to operating replace. A closed damper
overres the replace and spills smoke and ames

into the room.

6. Glass Doors

Glass doors are optional.

WARNING! Risk of Fire! Install ONLY doors approved

by Hearth & Home Technologies.

WARNING! Risk of Fire and Smoke! Fireplace

equipped with doors should be operated only with

doors fully open or doors fully closed. If doors are left

partly open, gas and ame may be drawn out of the
replace opening.

WARNING! Risk of Fire! A chimney re can perma-

nently damage your chimney system. Failure to re­place damaged components and make proper repairs
can cause a structure re.

8

Majestic Royalton Series • BE36/BE42 Owner Manual • 4044-198 • Rev C • 04/17