MagTek STX99875342 User Manual

EXCELLA STX
MICR CHECK REA DER
AND DUAL-SIDED SCANNER
INSTALLATION AND OPERATION MANUAL
Part Number: 99875342-1
FEBRUARY 2013
REGISTERED TO ISO 9001:2008
1710 Apollo Court
Seal Beach, CA 90740
Phone: (562) 546-6400
FAX: (562) 546-6301
Technical Support: (651) 415-6800
www.magtek.com
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Rev Number
Date
Notes
1
30 Mar 06
Initial Release
Copyright© 2004 - 2013
MagTek®, Inc.
Printed in the United States of Americ a
Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.
MagTek is a registered trademark of MagTek, Inc.
Excella STXTM is a trademark of MagTek, Inc. MagnePrintTM is a trademark of MagTek, Inc.
REVISIONS
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LIMITED WARRANTY
MagTek warrants that the products sold to Reseller pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the original purchaser unless the buyer is authorized by MagTek to resell the products, in which event, this warranty shall apply only to the first repurchase.
During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its option, repair or replace this product at no add ition al charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MagTek. This limited warranty does not include service to repair damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, customer’s negligence, Reseller’s negligence, or non-MagTek modification of the product. MagTek reserves the right to examine the alleged defective goods to determine whether the warranty is applicable.
Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated by customers.
Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service location and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material Authorization (RMA) number must accompany all returns. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
EACH PURCHASER UNDERSTANDS THAT THE MAGTEK PRODUCT IS OFFERED AS IS. IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, TO RESELLER OR TO RESELLER’S CUSTOMERS, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK BY RESELLER UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE RESELLER OR THE RESELLER’S CUSTOMER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THE PRODUCTS.
MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCTS, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCTS, INCLUDING ANY NEGLIGENCE ON ITS PART, TO THE CONTRACT PRICE FOR THE GOODS.
MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.
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Agency approvals are pending:
FCC WARNING STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own exp ense.
FCC COMPLIANCE STATEMENT
This device complies with Part 15 Of The FCC Rules. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference. And (2) This device must accept any interference received, including interference that may cause undesired operation.
CANADIAN DOC STATEMENT
This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de las classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par les ministère des Communications du Canada.
This Class A digital apparatus c omplies with Canadian ICES-003.
Cet appareil numériqué de la classe A est conformé à la norme NMB-003 du Canada.
CE STANDARDS
Testing for compliance to CE was performed by an independent laboratory. The unit under test was found compliant to Class A.
UL/CSA
This product is listed per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.
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TABLE OF CONTENTS
SECTION 1. FEATURES AND SPECIFICATIONS .................................................................................... 1
CONFIGURATIONS ................................................................................................................................. 1
REQUIREMENTS ..................................................................................................................................... 1
FEATURES ............................................................................................................................................... 1
ACCESSORIES ........................................................................................................................................ 2
SPECIFICATIONS .................................................................................................................................... 2
SECTION 2. INSTALLATION ...................................................................................................................... 5
INSTALLATION SUMMARY ..................................................................................................................... 5
COVER REMOVAL .................................................................................................................................. 5
Outer Cover Removal ........................................................................................................................... 6
Center Cover Removal ......................................................................................................................... 7
PRINTER/CARTRIDGE INSTALLATION AND REMOVAL ...................................................................... 8
Printer/Cartridge Installation ................................................................................................................. 8
Center Cover Replacement .................................................................................................................. 9
Outer Cover Replacement .................................................................................................................... 9
CABLE CONNECTIONS ........................................................................................................................ 10
CABLING ................................................................................................................................................ 10
SECTION 3. OPERATION AND MAINTENANCE .................................................................................... 13
POWER UP ............................................................................................................................................ 13
OPERATION ........................................................................................................................................... 13
Check Insertion ................................................................................................................................... 13
ID Card Insertion ................................................................................................................................ 14
LED Locations and Descriptions ........................................................................................................ 14
MAINTENANCE ...................................................................................................................................... 16
Printer/Cartridge Cleaning .................................................................................................................. 16
Scan Bar Cleaning.............................................................................................................................. 17
Card and Check Path Cleaning .......................................................................................................... 19
APPENDIX A. BUILT-IN WEB PAGE ........................................................................................................ 21
OVERVIEW ............................................................................................................................................. 21
STATUS .................................................................................................................................................. 21
MAINTENANCE ...................................................................................................................................... 22
CALIBRATE ............................................................................................................................................ 22
UPDATE FIRMWARE ............................................................................................................................. 23
CONFIGURATION .................................................................................................................................. 24
Network Configuration Tab ................................................................................................................. 25
Ethernet Configuration Tab ................................................................................................................ 26
USB Configuration Tab ...................................................................................................................... 28
Save/Restore Configuration Tab ........................................................................................................ 29
RESET DEVICE...................................................................................................................................... 30
APPENDIX B. USB CONFIGURATION UTILITY ..................................................................................... 31
OVERVIEW ............................................................................................................................................. 31
DEVICE ADDRESS S ETUP ................................................................................................................... 32
APPENDIX C. CHECK READING ............................................................................................................. 33
E13-B CHARACTER SET ...................................................................................................................... 33
CMC-7 CHARACTER SET ..................................................................................................................... 33
CHECK LAYOUTS ................................................................................................................................. 34
MICR FIELDS ......................................................................................................................................... 35
1-Transit Field ..................................................................................................................................... 35
2-On-Us Field ..................................................................................................................................... 36
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3-Amount Field ................................................................................................................................... 36
4-Auxiliary On-Us Field ...................................................................................................................... 36
APPENDIX D. LICENSE AND COPYRIGHT ............................................................................................ 37
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TABLES AND FIGURES
Figure 1-1. Excella STX ............................................................................................................................. viii
Table 1-1. Specifications .............................................................................................................................. 3
Figure 2-1. Outer Cover Removal ................................................................................................................ 6
Figure 2-2. Center Cover Removal .............................................................................................................. 7
Figure 2-4. Printer/Cartridge Installation and Removal ................................................................................ 9
Figure 2-5. Cable Connections .................................................................................................................. 10
Figure 2-6. Power Supply and Cords. P/N 64300098 and 71100001 ...................................................... 10
Figure 2-7. Cabling, USB, 4-pin, P/N 22350300 ........................................................................................ 11
Figure 2-8. Cabling, Ethernet P/N22350302 .............................................................................................. 11
Figure 3-1. Position for Holding and Entering Check ................................................................................. 13
Figure 3-2. Position for Holding and Entering ID Card .............................................................................. 14
Figure3-3. MSR Card Insertion .................................................................................................................. 14
Figure 3-4. Location of LED Indicators ...................................................................................................... 15
Table 3-1. Description of LEDs .................................................................................................................. 15
Figure 3-5. Cleaning the Ink Cartridge ....................................................................................................... 16
Figure 3-6. Opening Left Scan Bar ............................................................................................................ 17
Figure 3-7. Opening Right Scan Bar .......................................................................................................... 18
Figure 3-8. Cleaning the Scan Bars ........................................................................................................... 19
Figure A-1. Excella STX Status Page ........................................................................................................ 21
Figure A-2. Maintenance Page .................................................................................................................. 22
Figure A-3. Update Firmware Page ........................................................................................................... 23
Figure A-4. Network Configuration Tab ..................................................................................................... 25
Figure A-5. Ethernet Configuration Tab ..................................................................................................... 26
Figure A-6. USB Configuration Tab ........................................................................................................... 28
Figure A-7. Save/Restore Configuration Tab ............................................................................................. 29
Figure B-1. ExcellaUSBConfig Utility Screen ............................................................................................. 31
Table C-1. CMC-7 Nonnumeric Characters ............................................................................................... 34
Figure C-1. Personal Checks .................................................................................................................... 34
Figure C-2. Business Checks..................................................................................................................... 35
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Figure 1-1. Excella STX
1
Part Number
Description
22350001
MICR EXCELLA STX USB/ETH COLR MSR FPRT BPRT
22350002
MICR EXCELLA STX USB/ETH COLR MSR FPRT BPRT W/DEV KIT
22350003
MICR EXCELLA ST X USB/ETH GRAY MSR
22350004
MICR EXCELLA STX USB/ETH GRAY FPRT BPRT
22350005
MICR EXCELLA STX USB/ETH GRAY MSR FPRT BPRT
22350006
MICR EXCELLA STX USB/ETH GRAY FPRT
22350007
MICR EXCELLA STX USB/ETH GRAY BPRT

SECTION 1. FEATURES AND SPECIFICATIONS

The Excella STXTM Check Reader is a MICR check reader (Magnetic Ink Character Recognition) and dual-sided scanner with endorsement printer. The Excella STX is a single transaction Check Reader; one check is entered into the Excella STX at a time. The Excella STX reads the MICR character set (E13B or CMC7 fonts) on the front face and bottom of a check and scans both sides of the check in a single pass, producing high-quality, grayscale or black/white images (color images are offered as an option) in the most common file formats used in the industry. The characters and the image are then transmitted to a Host device.
Excella STX will communicate with the Host system using a USB 2.0 or Ethernet interface.

CONFIGURATIONS

The current configuration is as follows:

REQUIREMENTS

The following items are required for the Installation:
Excella STX, Check Reader and Dual-Sided Scanner
USB Interface Cable (P/N 22350300) or
Ethernet Interface Cable (P/N 22350302)
Power Supply, 24 VDC Regulated, Switcher, 5.5 x 2.1 mm, Right Angle Plug, P/N 64300098
API/Demo software CD

FEATURES

The following is a list of features of the Excella Reader:
Check Reader Reads E13B and CMC7 MICR fonts
Captures front and back images of check in a single pass
Optional printers print horizontal message on front or back of the check
Excella STX Installation and Opera tion
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STX accessories P/N listing
Description
22350300
COM USB 2.0 A-B BLK 6’
22350301
COM USB 2.0 A-B BLK 10’
22350302
COM ETHERNET CAT5E BLK 10’
22350303
COM ETHERNET CAT5E GRAY XOVER 10’
93600132
COM PRINTER PART,HP C6602A INKJET CARTRIDGE BLK
64300098
PWR SUP 24VDC REG SW 5.5X2.1MM R/A PLG,3WR AC
71100001
CBL POWER CORD-AC, US 18/3 10A SVT 7’ BLK
22359069
DEMO SOFTW AR E
965300XX
Sample Checks, Pack of 5
97200033
Cleaning Swabs
Printed messages are programmable
Message height: 1/8” consisting of 12 pixels
Resolution: 200 dpi (scaling to 100 dpi); black/white and grayscale images
Image compression: CCITT G4 or JPEG
Image files: TIFF 6.0, JFIF with EXIF tags, BMP
Manual feed - single check
USB 2.0 High Speed (USB 1.1 compatible)
Ethernet 10/100 Base-T
Smart cable management
Magnetic Stripe Reader with MagnePrint

ACCESSORIES

Accessories available for the Excella Reader include the following:
TM

SPECIFICATIONS

The specifications for the STX are listed in Table 1-1.
Section 1. Features and Specifica tions
3
OPERATING
Check Reader
Reference Standards
ANSI X9.27
Power Input
24 VDC, 2.5 Amps
Document Size
4”x 8.5” Maximum
Printer/Cartridge
Image compression:
CCITT G4 or JPEG
Check Feed:
Manual feed of a single check
MICR fonts supported
E13-B CMC-7
Ethernet 100 Base-T,
Magnetic Stripe Reader
Reference Standards
ISO 7810 and ISO 7811/ AAMVA*
Message Format
ASCII
Card Speed
4 to 60 ips (10.1 to 152.4 cm/s)
MECHANICAL
Dimensions
L 13 ¼ inches x W 7 ½ inches; H 7 inches
Weight
3.59 lbs.
Table 1-1. Specifications
Image Resolution:
Interface Options RS-232,
*ISO (International Standards Organization) and AAMVA (American Association of Motor Vehicle Administrators).
200 dpi (scaling to 100 dpi); Black/white and grayscale images (color images are offered as an option)
USB 2.0, USB 1.1 compatible
Excella STX Installation and Opera tion
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SECTION 2. INSTALLATION

This section describes the Installation of the Excella STX.

INSTALLATION SUMMARY

A summary of the major installation steps for Excella STX follows:
1. Unpack Excella STX
2. Remove two covers and install 2 ink cartridges (the cartridges are shipped uninstalled)
3. Install Excella STX API/Demo software (CD provided by MagTek)
4. Connect interface cable (USB or Ethernet) and power cable to Excella STX
5. Connect power cord to AC wall outlet
6. Connect interface cable to PC
7. When using the USB interface, run the “ExcellaUSBConfig” utility (see Appendix B) to establish a connection between the PC and Excella STX.

COVER REMOVAL

Two covers must be removed before the two Printer/Cartridges can be installed. Proceed as follows:
Excella STX Installation and Opera tion
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Outer Cover Removal

To remove the Outer Cover, perform the following:
1. Using both hands, place two index fingers on the release buttons and two thumbs on the inner
race of the Outer Cover as shown in Figure 2-1. (The left Release Button is shown; the Right Release Button is directly opposite.)
2. As indicated in the illustration, press the two Release Buttons in, and at the same time
slightly pull the two inner race segments out until the cover detaches.
3. Lift the Outer Cover to remove it from the assembly.
Figure 2-1. Outer Cover Removal
Section 2. Installation
7

Center Cover Removal

To remove the Center Cover, perform the following:
1. Place the right-hand thumb and index finger on the front Release Buttons as indicated in Figure 2-2.
2. Place the index finger on the rear Release Button (not shown) as indicated in the illustration. (The location of the rear Release Button is shown in Figure 2-3.)
3. Press all three buttons and lift the cover at the same time until the cover detaches.
Figure 2-2. Center Cover Removal
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