Magtek kDynamo Installation And Operation Manual

kDynamo

Secure Card Multimedia Device for iPad

Installation and Operation Manual

November 2018

Document Number:

D998200284-10

REGISTERED TO ISO 9001:2015

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: [phone] I Technical Support: [phone]

www.magtek.com

Copyright © 2006 - 2018 MagTek, Inc.
Printed in the United States of America

Information in this publication is subject to change without notice and may contain technical inaccuracies
or graphical discrepancies. Changes or improvements made to this product will be updated in the next
publication release. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.

MagTek® is a registered trademark of MagTek, Inc.
MagnePrint® is a registered trademark of MagTek, Inc.
MagneSafe® is a registered trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc.

AAMVA™ is a trademark of AAMVA.
American Express® and EXPRESSPAY FROM AMERICAN EXPRESS® are registered trademarks of
American Express Marketing & Development Corp.
D-PAYMENT APPLICATION SPECIFICATION® is a registered trademark to Discover Financial
Services CORPORATION
MasterCard® is a registered trademark and PayPass™ and Tap & Go™ are trademarks of MasterCard
International Incorporated.
Visa® and Visa payWave® are registered trademarks of Visa International Service Association.
ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks,
service marks, and accreditation marks of the American National Standards Institute (ANSI).
EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere.
The EMV trademark is owned by EMVCo, LLC. The EMVCo Contactless Indicator mark, consisting of
four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC. The EMVCo
Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.
ISO® is a registered trademark of the International Organization for Standardization.
PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC.
UL™ and the UL logo are trademarks of UL LLC.

Google Play™ store and Android™ platform are trademarks of Google Inc.

Apple®, Apple Pay®, OS X®, iPhone®, iPad®, iPad Air®, iPad Pro®, Lightning®, and Mac® are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a service mark of
Apple Inc., registered in the U.S. and other countries. iPad mini™ is a trademark of Apple, Inc. IOS is a
trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple Inc.
under license.

Microsoft®, Windows® and .NET® are registered trademarks of Microsoft Corporation.

All other trademarks, system names, product names, and trade names are the property of their respective
owners.

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Table 0-1 - Revisions

Rev Number

Date

Notes

10

Nov 5, 2018

Initial Release

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LIMITED WARRANTY

MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with

MagTek’s published specifications. This warranty shall be provided only for a period of one year from
the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply
only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by

MagTek, in which event this warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek
will, at its option, repair or replace this product at no additional charge except as set forth below. Repair
parts and replacement products will be furnished on an exchange basis and will be either reconditioned or
new. All replaced parts and products become the property of MagTek. This limited warranty does not
include service to repair damage to the product resulting from accident, disaster, unreasonable use,
misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves
the right to examine the alleged defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty

for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated

without authorization by MagTek.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo
Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier,
the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay
shipping charges to the warranty service location, and to use the original shipping container or equivalent.
MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material
Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by
contacting MagTek Support Services at [phone].

EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS
OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR
IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER
KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.

IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S
SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY,
SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK
UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO
THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT,
EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

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LIMITATION ON LIABILITY

EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF

THIS PRODUCT.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED
OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK
DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY
KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS
SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

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FCC INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by MagTek could void the
user’s authority to operate this equipment.

CE STANDARDS

Testing for compliance with CE requirements was performed by an independent laboratory. The unit
under test was found compliant with standards established for Class B devices.

UL/CSA

This product is recognized per UL 60950-1, 2nd Edition, 2011-12-19 (Information Technology
Equipment - Safety - Part 1: General Requirements), CSA C22.2 No. 60950-1-07, 2nd Edition,
2011-12 (Information Technology Equipment - Safety - Part 1: General Requirements).

ROHS STATEMENT

When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE)
Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly

recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ).

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0 - Table of Contents

Table of Contents

Limited Warranty .............................................................................................................................................. 4

FCC Information ................................................................................................................................................ 6

CE STANDARDS ................................................................................................................................................. 6

UL/CSA ............................................................................................................................................................... 6

RoHS STATEMENT ............................................................................................................................................. 6

Table of Contents .............................................................................................................................................. 7

1 Introduction ............................................................................................................................................... 9

1.1 About kDynamo ................................................................................................................................ 9

1.2 Rugged and Reliable ....................................................................................................................... 9

1.3 Follows Your Lead ............................................................................................................................ 9

1.4 MagneSafe Security Architecture ................................................................................................ 10

1.5 About kDynamo Components ...................................................................................................... 11

1.6 About Terminology ......................................................................................................................... 13

1.7 About Solution Planning................................................................................................................ 14

2 Installation ............................................................................................................................................... 16

2.1 About Host Software ...................................................................................................................... 16

2.2 Connecting to a Host...................................................................................................................... 17

2.3 Mounting .......................................................................................................................................... 19

2.3.1 How to Mount kDynamo Air ................................................................................................. 19

2.3.2 How to Mount kDynamo mini .............................................................................................. 20

3 Operation ................................................................................................................................................. 21

3.1 About Operating Modes ................................................................................................................. 21

3.2 About the General Status LED ...................................................................................................... 22

3.3 About Sounds .................................................................................................................................. 23

3.4 Power Management....................................................................................................................... 24

3.4.1 About Power ........................................................................................................................... 24

3.4.2 How to Check Battery Level.................................................................................................. 25

3.4.3 How to Charge the Battery and Connected Host .............................................................. 25

3.4.4 How to Power On / Wake Up from Sleep Mode / Power Off .......................................... 25

3.4.5 How to Force Reset ................................................................................................................ 25

3.5 Card Reading .................................................................................................................................. 26

3.5.1 About Reading Cards ............................................................................................................. 26

3.5.2 How to Swipe Magnetic Stripe Cards .................................................................................. 27

3.5.3 How to Insert Contact Chip Cards ........................................................................................ 28

3.5.4 How to Tap Contactless Cards / Devices ........................................................................... 29

4 Maintenance ............................................................................................................................................ 30

5 Developing Custom Software ............................................................................................................... 31

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0 - Table of Contents

5.1 Lightning-Based Custom Software .............................................................................................. 31

5.2 For More Information ..................................................................................................................... 31

Appendix A Technical Specifications ....................................................................................................... 32

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1 - Introduction

1 Introduction

1.1 About kDynamo

kDynamo makes mobile payments and card reading easier than ever and adds EMV contactless/NFC and
contact EMV chip card reading capabilities while maintaining its small footprint. It works with iPad (4th,
5th, and 6th generation), iPad Pro 9.7-inch, iPad Air, iPad Air 2, iPad mini (2, 3, and 4).

kDynamo product features include:

 Secure card reader authenticator
 Bidirectional, 3 track magnetic stripe card reader ANSI/ISO/AAMVA ISO 7810/7811
 EMV L2 contact chip card reader
 EMV contactless / NFC (most mobile payment applications)
 Rechargeable battery
 Connects through Lightning connector
 Made for iPad (4th, 5th, and 6th generation), iPad Pro 9.7-inch, iPad Air, iPad Air 2, iPad mini (2, 3,

and 4)

 Triple DES encryption and DUKPT key management
 Magensa keys come standard, custom keys are available
 Dynamic encryption, tokenization, and authentication
 MagneSafe Security Architecture
 MagnePrint® card authentication
 Device/host authentication
 Unique, non-changeable serial number
 Time bound session IDs

1.2 Rugged and Reliable

kDynamo is rugged, affordable, and designed to perform to the high standards set by MagTek, the
world’s most prolific supplier of secure payment technology for over 40 years. The swipe path is
optimized for a more reliable and stable one-swipe read; the chip card insertion card slot is easy to access;
and the contactless/NFC antenna is positioned to make contactless reading simple and reliable.

1.3 Follows Your Lead

kDynamo mini keeps you on the go with its smaller size and handheld ease-of-use. kDynamo Air
features a 100mm VESA (Video Electronics Standards Association) standard mounting pattern that
provides fixed mounting for greater security and convenience, allowing users to deploy kDynamo Air in a
variety of off the shelf semi-mobile or permanent mounts, and eliminating the need for expensive
customization.

Software on the connected iPad host controls kDynamo’s operation via control, status, and data functions
available through the Lightning interface. MagTek understands the value of easy-to-use, well­documented APIs, Software Development Kits (SDKs), and sample code, which speed development and
integration and reduce time to market. MagTek SDKs have no royalties or maintenance fees and are free
to redistribute with your application. For even easier development, use MagTek’s MagneFlex browser or
middleware application.

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1 - Introduction

1.4 MagneSafe Security Architecture

kDynamo uses the MagneSafe Security Architecture (MSA) combined with the power of iOS tablets.
The MSA delivers open standards encryption with simple, yet proven derived unique key per transaction
(DUKPT) key management and MagnePrint card authentication to maximize data protection and prevent
the use of counterfeit cards. Mobile merchants can leverage the power of their iOS tablets without the
worries of handling or storing sensitive card data at any time. Ideal for any size merchant, this powerful
combination assures convenience and cost savings while ensuring transaction security from the moment
the card is swiped all the way to authorization.

kDynamo encrypts the data inside the reader and offers additional security layers with MagnePrint card
authentication. This layered approach to security far exceeds the protection of encryption by itself,
decreases the scope of PCI compliance, and reduces fraud.

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1 - Introduction

1.5 About kDynamo Components

The major components of kDynamo mini are shown in Figure 1-1 below. The major components of
kDynamo Air are shown in Figure 1-2 below.

Figure 1-1 - kDynamo mini Major Components

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