MagTek IntelliStripe 340 User Manual

™

IntelliStripe 340

DESKTOP MOTORIZED READER

TECHNICAL REFERENCE MANUAL

Manual Part Number: 99875215-3

JUNE 2003

REGISTERED TO ISO 9001:2000

1710 Apollo Court

Seal Beach, CA 90740

Phone: [phone]

FAX: [phone]

Technical Support: [phone]

www.magtek.com

Copyright© 2000-2005

MagTek®, Inc.

Printed in the United States of America

Information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose,
without the express written permission of MagTek, Inc.

MagTek is a registered trademark of MagTek, Inc.

IntelliStripe® is a registered trademark of MagTek, Inc.

REVISIONS

Rev Number Date Notes

1 06 Mar 02 Initial Release
2 2 May 02 Section 1: Added JIS to Specifications
3 06 Jun 03 Front Matter: added ISO line to logo,

changed Tech Support phone number,
added new warranty statement.

ii

LIMITED WARRANTY

MagTek warrants that the products sold to Reseller pursuant to this Agreement will perform in accordance with
MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date
of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the
original purchaser unless the buyer is authorized by MagTek to resell the products, in which event, this warranty
shall apply only to the first repurchase.

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its
option, repair or replace this product at no additional charge except as set forth below. Repair parts and
replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced
parts and products become the property of MagTek. This limited warranty does not include service to repair
damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, customer’s negligence,
Reseller’s negligence, or non-MagTek modification of the product. MagTek reserves the right to examine the
alleged defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for
goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated by customers.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court,
Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer
agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location and to use the original shipping container or equivalent. MagTek will return the product,
prepaid, via a three (3) day shipping service. A Return Material Authorization (RMA) number must accompany
all returns.

MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY
WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.

EACH PURCHASER UNDERSTANDS THAT THE MAGTEK PRODUCT IS OFFERED AS IS. IF THIS
PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE
REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, TO RESELLER
OR TO RESELLER’S CUSTOMERS, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO
MAGTEK BY RESELLER UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO
THE RESELLER OR THE RESELLER’S CUSTOMER FOR ANY DAMAGES, INCLUDING ANY LOST
PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT
OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

LIMITATION ON LIABILITY

EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THE
PRODUCTS.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCTS, EXPRESSED OR
IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY
IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND
WITH RESPECT TO THE PRODUCTS, INCLUDING ANY NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION
AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

iii

FCC WARNING STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 Of The FCC Rules. Operation of this device is subject to the following two
conditions: (1) This device may not cause harmful interference. And (2) This device must accept any interference
received, including interference that may cause undesired operation.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de las classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par les
ministère des Communications du Canada.

CE STANDARDS

Testing for compliance to CE requirements was performed by an independent laboratory. The unit under test was
found compliant to Class A.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

iv

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS.....................................................................................1

CONFIGURATION....................................................................................................................................1

STANDARD FEATURES..........................................................................................................................1

SOFTWARE ACCESSORIES...................................................................................................................2

RELATED DOCUMENTS.........................................................................................................................2

MAGNETIC STRIPE READER.................................................................................................................2

FLASH UPGRADABLE.............................................................................................................................3

RS-232 INTERFACE ................................................................................................................................3

SPECIFICATIONS....................................................................................................................................3

SECTION 2. INSTALLATION......................................................................................................................7

COMPONENTS ........................................................................................................................................7

PLACEMENT AND CABLE CONNECTIONS...........................................................................................8

REAR PANEL ...........................................................................................................................................9

SECTION 3. OPERATION AND MAINTENANCE ....................................................................................11

OPERATION...........................................................................................................................................11

MAINTENANCE......................................................................................................................................11

FIGURES

Figure 1-1. IntelliStripe 340......................................................................................................................... vi

Figure 1-2. IntelliStripe 340 Dimensions......................................................................................................6

Figure 2-1. IntelliStripe 340 Components.....................................................................................................7

Figure 2-2. I/O Cable with Pin Locations, P/N 16051412 ............................................................................8

Figure 2-3. Power Supply and AC Cable.....................................................................................................9

Figure 2-4. Rear Panel.................................................................................................................................9

Figure 3-1. Ejector Rod Removal...............................................................................................................12

Figure 3-2. Card Removal with Ejector Rod...............................................................................................13

TABLES

Table 1-1. Specifications..............................................................................................................................4

Table 2-1. Pin List for I/O Cable...................................................................................................................8

v

Figure 1-1. IntelliStripe 340

vi

SECTION 1. FEATURES AND SPECIFICATIONS

The IntelliStripe 340, Desktop Motorized Reader, can read the mag-stripe data from financial
cards and drivers licenses and is compatible with data format specif ications: ISO (International
Standards Organization), AAMVA, (American Association of Motor Vehicle Administrators),
CDL (California Drivers License).

The Reader communicates with a Host via an RS-232 serial interface, and uses a proprietary
MCP protocol and command set, which has been developed by MagTek. Windows Drivers for
the MCP protocol are available and can support Win 95/98, NT, and Win 2000 operating
systems.

CONFIGURATION

Part numbers and descriptions for the basic configuration are as follows:

16050353 IntelliStripe 340, 3TK, C Bezel, RS232 Interface, Stripe Down, includes attached

I/O cable.

16051412 I/O Cable, 7-pin connector connects to host 9-pin connector with 12V/Ground

connector for Power Supply. (Supplied as part of 16050340 Assembly.)

64300080 Power Supply, 100V through 240V regulated with 2.5mm plug.

71100001 AC power cord, P/N is for use in North America. Other users must supply their

own cord, or contact MagTek for international cords.

STANDARD FEATURES

Standard features of the IntelliStripe 340 are as follows:

• Motorized transport

• RS232 interface

• Status LED

• Flash upgradable

• Supports all popular magnetic stripe track combinations

• Front Card Gate prevents coins, dust, moisture, and debris from entering the unit – gate

resists opening except when ISO-size card enters the unit.

1

IntelliStripe 340, Desktop Motorized Reader

SOFTWARE ACCESSORIES

The following Software Modules may be required and will assist in the development of
application software. In addition, this software can provide an initial test platform for checkout
of the IntelliStripe 340.

• IntelliStripe Picture Demo with MCP Driver:

P/N 30037472 (CD) or P/N 99510015 (Web Release)
This software will install both a Demo program and the MCP driver.
The Demo program is useful for initial checkout of the Reader’s functionality. The
MCP driver is recommended for use as the communications interface on Windows
based host systems. Application programmers can interface to the MCP driver via a
MagTek defined API.

• Source Code for Picture Demo Program:

P/N 30037436
Visual Basic 6.0 source code for the Picture Demo program.
This will be useful to Application Programmers, as it shows examples of how to
interface with the MCP drivers and how to use the various commands.

• MCP Utility Program:

P/N 30037442 (Floppy Disks) or P/N 99510020 (Web Release)
This is a utility program that interfaces with the MCP driver, and allows engineers to
send commands directly to the Reader per the defined MagTek Command Set. This is
useful for gaining an understanding of the commands used with the Reader. (Note:
This utility requires that the MagTek MCP drivers be previously installed.)

RELATED DOCUMENTS

This document, P/N 99875216, is from a hardware perspective only. Other documents that cover
the command set, communications protocol, and API (Application Program Interface) are as
follows:
Part Number Title

99875163 MCP, Serial Transport Protocol, Reference Manual
99875164 Communication Protocol, Driver Reference Manual
99875218 IntelliStripe 310, Command Reference Manual

MAGNETIC STRIPE READER

The Reader can read up to three tracks of magnetic stripe card data. See IntelliStripe 310
Command Reference Manual, Part Number 99875218, for more details.

2

Section 1. Features and Specifications

FLASH UPGRADABLE

The unit's firmware is in-system Flash Upgradable. This allows the unit’s firmware to be
upgraded when required.

RS-232 INTERFACE

The unit communicates to the host through an RS-232 interface. The device uses 8 data bits, 1
stop bit, even parity. The unit can automatically sync to baud rates 9600, 14400, 19200, 28800
38400, and 57600. See MCP Driver Reference Manual, Part Number 99875164, and MCP Serial
Transport Protocol Reference Manual, Part Number 99875163, for more details.

SPECIFICATIONS

Specifications for the Reader are listed in Table 1-1. Overall dimensions of the unit are shown in
Figure 1-2.

3

IntelliStripe 340, Desktop Motorized Reader

Table 1-1. Specifications

DATA FORMAT SPECIFICATIONS

Reader Configuration:

Mag-Stripe Functions
Track 1,2,3 only:

* ISO (International Standards Organization), ANSI (American National Standards Institute), AAMVA,
(American Association of Motor Vehicle Administrators), CDL (California Drivers License)

(Japanese Industrial Standard)

Card Speed: 10 IPS (25,4 cm/sec) typical
Recording Method: Two-frequency coherent phase (F2F)
MTBF:
Electronics:
Head:
SC Contacts:

Input Voltage:
Current:

Dimensions:
Length:
Width:
Height:

Cable Length (16051412):
Power Supply Cable Length

(64300080):
Power Cord (North American

100-240V) (P/N 71100001):
Weight:
Reader with Cable:
Power Supply:
AC Cord:

Data Format Specifications*

ISO/ANSI/AAMVA/CDL
ISO 7810, 7811, JIS x 6302 Type 2

OPERATIONAL

125,000 hours
1,000,000 passes (500,000 Insertion Cycles)
1,000,000 passes

ELECTRICAL

12.0 VDC ± 5%

1.5 A max
170 mA typical (with motor off)

MECHANICAL

7.125” (181.0 mm)

4.56" (115.82 mm)

2.85" (72.40 mm)
6’ (1.83 m)

6’ 4” (1.93 m)

7’ 6” (2.28 m)
2 lb 5.33oz (1.05 kg)

6.4 oz (0.2 kg)

6.4 oz (0.2 kg)

/JIS formats

, JIS

4

Section 1. Features and Specifications

ENVIRONMENTAL

Temperature
Operating:
Storage:
Humidity

Operating

Storage:

Altitude
Operating

Storage:

o

F to 122 oF (0 oC to 50 oC)

32

o

F to 158 oF (-40 oC to70 oC)

-40
5% to 95% noncondensing

:

5% to 95% noncondensing

0 to 10,000 ft. (0 to 3,048 m)

:

0 to 50,000 ft. (0 to 15,240 m)

5

IntelliStripe 340, Desktop Motorized Reader

T op Vie w

Front View

4.56"

(115.82 mm)

7.125"

6.125"
(155.6 mm)

2.85"
(72.40 mm)

(181.0 mm)

6

Figure 1-2. IntelliStripe 340 Dimensions

SECTION 2. INSTALLATION

The installation of the IntelliStripe 340 Desktop Motorized Reader consists of placing the unit on
a flat surface, plugging the I/O connector into the host serial port, and plugging the Power Supply
into the I/O cable and into a wall receptacle.

COMPONENTS

Components of the unit for installation are shown in Figure 2-1.

Power Supply And Cable

I/O Cable To
IntelliStripe 340

AC Cable

9 Pin Connector
To Host

AC Cable

Upper Cover
Lower Cover

Screw Slots (4) For
Retaining Upper
And Lower Covers

Ejector Rod

Bottom View

Two Of Four
Foot Pads

Figure 2-1. IntelliStripe 340 Components

LED

3 Prong Connector

Stripe Down And
T o The Right

7

IntelliStripe 340, Desktop Motorized Reader

PLACEMENT AND CABLE CONNECTIONS

Refer to Figure 2-1, and place and connect the IntelliStripe 340 cabling as follows:

Ensure power to the PC is off.

1. Place the unit on a smooth flat surface convenient for operation.

2. Connect the 9-pin I/O connector to the PC.

3. Connect the 12 V power supply plug into the I/O cable.

4. Connect the AC cable into a wall receptacle.

5. Turn power on to the PC.

The I/O cable is shown in Figure 2-2 and the Pin List is shown in Table 2-1

Locking

Tabs

Figure 2-2. I/O Cable with Pin Locations, P/N 16051412

Table 2-1. Pin List for I/O Cable

Molex 7 Pin (51055-0700) DB-9 Female 2.5mm Power Jack

Pin Number Signal Name Pin Number Signal Name

1 TXD 2 RXD
2 +12V CENTER PIN +12V
3 PWR GND SHELL GND
4 RXD 3 TXD
5 RTS 8 CTS
6 CTS 7 RTS
7 SIGNAL GND 5 GND

6 DSR
4 DTR

8

Section 2. Installation

or

g

N

d

The Power Supply, P/N 64300080, 100V−240V regulated, 12VDC, with 2.5 mm plug is shown in
Figure 2-3. The AC power cord, P/N 71100001, is for use in North America. Other users must
supply their own AC cord, or contact MagTek for international cords.

orth American

100V–240V

Power Cord

Auto Range
Power Supply

12VDC Plu

GND

3 Prong
Connect

Figure 2-3. Power Supply and AC Cable.

REAR PANEL

The Rear Panel is shown in Figure 2-4. The Cable, Tie Wraps, and Cable Clamps are installed in
the factory.

Tie Wrap

Cable Clamps

Slot For Ejector Ro
To Remove Cards

Factory

Use Only

Pin 1

Pin 7

Tie Wrap

7-Pin
Connector

Back View

Figure 2-4. Rear Panel

9

IntelliStripe 340, Desktop Motorized Reader

10

SECTION 3. OPERATION AND MAINTENANCE

The operation of the unit includes inserting and removing the card. Maintenance includes
keeping the unit clean and removing jammed cards from the unit.

OPERATION

The card is inserted with the magnetic stripe down and to the right as illustrated in Figure 2-1.
Remove the card when unit ejects it. Perform any tasks on the PC as directed. The LED gives
status or direction as defined by the institution.

MAINTENANCE

Preventive maintenance includes cleaning the unit periodically with a lint-free cloth. The
cleaning schedule depends on how clean or dirty the environment is.

Corrective maintenance includes removing the card in case of power failure or card jam. In most
cases, resetting the unit will cause the card to automatically eject the card. To reset the unit
unplug the Power Supply connector (Figure 2-3) from the I/O connector and plug it back in.

If the card does not automatically eject, the card may be pushed out with a special tool, the
Ejector Rod, which is located on the bottom of the unit. The Rod is inserted into a slot in the back
of the unit, shown in Figure 3-1.

11

IntelliStripe 340, Desktop Motorized Reader

d

To remove a jammed card, proceed as follows:

1. Remove the Ejector Rod by sliding it from under the retaining tabs as shown in Figure 3-1.

Foot Pads (4)

Ejector Ro

Pull Out Ejector Rod

Agency
Approvals

Serial

Number

Sticker

Notch

Bottom View

Figure 3-1. Ejector Rod Removal

2. Look into the slot in the back of the unit, shown in Figure 3-2, to see the jammed card. This
will show the approximate position where the notch on the Ejector Rod will be inserted.

12

Section 3. Operation and Maintenance

2

1.Observe Position

Of Jammed Card.

. Insert Rod Into Slot.
Reposition Until Card
Is In Notch In Rod.

3.Push Rod Until Card
Appears In Front.
Then Pull Card Out.

Back View

Figure 3-2. Card Removal with Ejector Rod

3. Insert the Rod into the slot as shown in Figure 3-2.

4. Reposition as required until the card is in the notch.

5. Push the Rod until the card appears in the front, then, pull it out.

6. Replace the Rod as indicated in Figure 3-1.

13

IntelliStripe 340, Desktop Motorized Reader

14