Magtek IMAGESAFE SCANNER Installation And Operation Manual
IMAGESAFE SCANNER
MICR READER AND DUAL-SIDED CHECK SCANNER
INSTALLATION AND OPERATION MANUAL
Manual Part Number: 99875472-2
FEBUARY 2010
REGISTERED TO ISO 9001:2008
1710 Apollo Court
Seal Beach, CA 90740
Phone: (562) 546-6400
Tech Support: (888) 624-8350
www.magtek.com
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Rev Number
Date
Notes
1.01
14 December 2009
Initial Release
2.01
22 February 2010
Changed product name
Copyright© 2007 - 2010
MagTek®, Inc.
Printed in the United States of Americ a
Information in this document is subject to change without notice. No part of this document
may be reproduced or transmitted in any form or by any means, electronic or mechanical,
for any purpose, without the express written permission of MagTek, Inc.
MagTek is a registered trademark of MagTek, Inc.
ImageSafe™ is a trademark of MagTek, Inc.
MagnePrint® is a trademark of MagTek, Inc.
REVISIONS
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LIMITED WARRANTY
MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s
published specifications. This warranty shall be provided only for a period of one year from the date of the
shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the
original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty
shall apply only to the first repurchaser).
During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its
option, repair or replace this product at no additional charge except as set forth below. Repair parts and
replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced
parts and products become the property of MagTek. This limited warranty does not include service to repair
damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, negligence, or
modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged defective
goods to determine whether the warranty is applicable.
Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for goods
resold in other than MagTek’s original packages, and for goods modified, altered, or treated w ithout authoriz ation
by MagTek.
Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal
Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to
insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service
location, and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a
three (3) day shipping service. A Return Material Authorization (“RMA”) number must accompany all returns.
Buyers may obtain an RMA number by contacting Technical Support at (888) 624-8350.
EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS OFFERED
AS IS.
MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED,
AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY
SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY,
SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS AGREEMENT.
IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY
LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS
PRODUCT.
MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR
IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY
IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND
WITH RESPECT TO THE PRODUCT, INCLUDING ANY NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.
MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION
AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.
FCC WARNING STATEMENT
This equipment has been tested and was found to comply with the limits for a Class B digital device pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference with radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CANADIAN DOC STATEMENT
This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicab les aux ap p are ils
numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numériqué de la classe B est conformé à la norme NMB-003 du Canada.
CE STANDARDS
Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test
was found compliant with s tandards established for Class B devices.
UL/CSA
This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.
RoHS STATEMENT
When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of
Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly recognizable, either as
written words like “Pb-free”, “lead-free”, or as another clear symbol ( ).
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SOFTWARE LICENSE AGREEMENT
IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDIT I ONS AND RESTRICTIONS OF THIS
LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE
SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE T E RMS, CONDITIONS, AND RESTRICTIONS
CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THE SE TE RMS, CONDITI ONS, AND
RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCI AT ED DOCUMENTATION TO
THE ABOVE ADDRESS, ATTENTION: CUSTOMER SUPPORT.
TERMS, CONDITIONS, AND RESTRICTIONS
MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation,
collectively referred to as the "Software".
LICENSE: Licensor grants you (the "Licensee") the right t o use the Software in conjunction with MagTek products.
LICENSEE MAY NOT COPY, MODIFY, OR TRANSFER THE SOFTWARE IN WHOLE OR IN PART EXCEPT AS
EXPRESSLY PROVIDED IN THIS AGREEMENT. Licensee may not decompile, disassemble, or in any other manner
attempt to reverse engineer the Software. Licensee shall not tamper with, bypass, or alter any security features of the software
or attempt to do so.
TRANSFER: Lice nsee may not transfer the Software o r license to the Software to another party without the prior written
authorization of the Licensor. If Licensee transfers the Softwar e without authorization, all rights granted under this Agreement
are automatically terminated.
COPYRIGHT: The Software is copyrighted. Licensee may not copy the Software except for archival purposes or to load for
execution purposes. All other copies of the Software are in violation of this Agreement.
TERM: This Agreement is in effect as long as Licensee continues the use of the Software. The Licensor also reserves the right
to terminate this Agreement if Licensee fails to comply with any of the terms, conditions, or restrictions contained herein.
Should Licensor terminate this Agreement due to Licensee's failure to comply, Licensee agrees to return the Software to
Licensor. Receipt of returned Software by the Licensor shall mark the termination.
LIMITED WARRANTY: Licensor warrants to the Licensee that the disk(s) or other media on which the Software is recorded
are free from defects in material or workmanship under normal use.
THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES NO OTHER WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Because of the diversity of conditions and PC hardware under which the Software may be used, Licensor does not warrant that
the Software will meet Licensee specifications or that the operation of the Software will be uninterrupted or free of errors.
IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR
INABILITY TO USE, THE SOFTWARE. Licensee's sole remedy in the event of a defect in material or workmanship is
expressly limited to replacement of the Software disk(s) if applicable.
GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall
be removed from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions.
This Agreement shall be governed by the laws of the State of California and shall inure to the b enefit of MagTek, Incorporated,
its successor s or assigns.
ACKNOWLEDGMENT: LICENSEE ACKNOWLEDGES THAT HE HAS READ THIS AGREEMENT, UNDERSTANDS
ALL OF ITS TERMS, CONDITIONS, AND RESTRICTIONS, AND AGREES T O BE BOUND BY THEM. LICENSEE
ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL VERBAL AND WRITTEN
COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS REL ATI NG TO THE SUBJECT
MATTER OF THIS AGREEMENT.
QUESTIONS REGARDING THIS AGREEMENT SHOULD BE ADDRESSED IN WRITING TO MAGTEK,
INCORPORATED, ATTENTION: CUSTOMER SUPPORT, AT THE ABOVE ADDRESS, OR E -MAILED TO
support@magtek.com.
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TABLE OF CONTENTS
SECTION 1. OVERVIEW ............................................................................................... 1
FEATURES ............................................................................................................................................... 2
ACCESSORIES ........................................................................................................................................ 2
SPECIFICATIONS .................................................................................................................................... 3
SECTION 2. INSTALLATION ........................................................................................ 5
REQUIREMENTS ..................................................................................................................................... 5
CABLING PROCEDURE .......................................................................................................................... 6
SECTION 3. OPERATION ............................................................................................. 9
CHECK READING PROCEDURE ............................................................................................................ 9
CARD READING PROCEDURE ............................................................................................................ 10
LED INDICATORS .................................................................................................................................. 11
CLEANING ............................................................................................................................................. 11
Opening the Unit ................................................................................................................................. 12
Cleaning Check Path and Scan Bars ................................................................................................. 13
Closing the Unit .................................................................................................................................. 17
SECTION 4. TROUBLESHOOTING GUIDE ................................................................ 19
REQUIREMENTS ................................................................................................................................... 19
SET-UP ................................................................................................................................................... 19
TROUBLESHOOTING ............................................................................................................................ 19
APPENDIX A. CHECK READING ............................................................................... 25
E13-B CHARACTER SET ...................................................................................................................... 25
CMC-7 CHARACTER SET ..................................................................................................................... 25
SI SII SIII SIV S5 ........................................................................................................... 25
CHECK LAYOUTS ................................................................................................................................. 26
MICR FIELDS ......................................................................................................................................... 27
1-Transit Field ..................................................................................................................................... 27
2-On-Us Field ..................................................................................................................................... 28
3-Amount Field ................................................................................................................................... 28
4-Auxiliary On-Us Field ...................................................................................................................... 28
APPENDIX B. DEMO SOFTWARE AND USB DRIVERS ........................................... 29
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FIGURES
Figure 1-1. ImageSafe Scanner and Dual-sided Scanner with MagneSafe Secure Reader ....................... 1
Figure 2-1. ImageSafe Component Identification ........................................................................................ 5
Figure 2-2. ImageSafe Cabling .................................................................................................................... 6
Figure 2-3. ImageSafe Connections ............................................................................................................ 7
Figure 2-4. ImageSafe Cable Clip ................................................................................................................ 7
Figure 3-1. Check Orientation - Insertion ..................................................................................................... 9
Figure 3-2. MagneSafe Reader Swipe ....................................................................................................... 10
Figure 3-3. Opening the Unit ...................................................................................................................... 12
Figure 3-4. Cleaning Check Path and Scan Bars ...................................................................................... 13
Figure 3-5. Activating the Cleaning S wab .................................................................................................. 14
Figure 3-6. Cleaning the First Scan Bar ..................................................................................................... 15
Figure 3-7. Cleaning the Second Scan Bar ............................................................................................... 16
Figure 3-8. Closing the Unit ....................................................................................................................... 17
Figure 4-1. Sensor Location ....................................................................................................................... 21
Figure A-1. Personal Checks ..................................................................................................................... 26
Figure A-2. Business Checks ..................................................................................................................... 27
TABLES
Table 1-1 ImageSafe Accessories ............................................................................................................... 2
Table 1-2. Specifications ............................................................................................................................... 3
Table 3-1. LED indicators ............................................................................................................................ 11
Table A-1. CMC-7 Nonnumeric Characters ................................................................................................ 26
SECTION 1. OVERVIEW
The ImageSafe™ Scanner is a single-feed MICR (Magnetic Ink Character Recognition ) reader
and a dual-sided check scanner. In a single pass, the ImageSafe Scanner reads the MICR
characters at the bottom of a check and produces a digitized image of the entire check (front and
back). The characters and the image are then transmitted to a host device which is typically a PC.
The ImageSafe Scanner also offers an i ntegrated M agneSafe™ secu re card reader to secure card
based payment transactions by encrypting the encoded card holder date on debit, credit and gift
cards. The MagneSafe reader can be used with a magstripe card for 2-factor authentication
during web based financial transactions. T he MagneSafe reader will auto-dis criminate between
different card formats such as: ISO (International Standards Organization) or AAMVA
(American Association of Motor Vehicle Administrators).
Figure 1-1. ImageSafe Scanner and Dual-sided Scanner with MagneSafe Secure Reader
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ImageSafe
2
Part Number
Description
22350300
USB 2.0 A-B BLK 6'
64300090
PWR SUPPLY-DESKTOP,100-240VAC/12VDC,4A
96530028
SAMPLE CHECKS. PACK OF 5
97200033
CLEANING SWABS
22359069
DEMO SOFTWARE CD
22415101
CLIP-USB/PWR SUP CORDS
FEATURES
The ImageSafe Scanner is equipped with the following features:
• Single check feed
• MICR reader with support for E13B and CMC7 fonts
• Automatic parsing of MICR fields: transit, account, etc
• Extensive list of formats to transmit MICR data
• Dual-sided scanning which allows complete images of both sides of a check to be captured
• Image rendition: black/white and grayscale
• Image resolution: 200 dpi
• Image files: TIFF 6.0, JFIF with EXIF tags, BMP
• Image compression: CCITT G4 or JPEG
• Ability to capture up to four images per check
• SHA1 digital signature for image file authentication
• MagneSafe secure card reader
• LED indicator to provide device status
• Cover swings open for easy access to check path and scan bars with no tools required
ACCESSORIES
The following is a list of available accessories for the ImageSafe Scanner:
Table 1-1. ImageSafe Accessories
Section 1. Overview
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OPERATING
Reference Standards
ANSI X9.27
Power Input
12VDC, 1.5 Amp
Current
(Operating Idle)
300 mA
1.5 A Max
MTBF
Electronics: 125,000 hours
Document Speed
10 ips
Document Size
4"x 9" Maximum
Image Resolut io n
200 dpi
MICR fonts supported
E13-B
Interface Options
USB 2.0 or US B 1.1
MECHANICAL
Dimensions
Length 9.0”, Width 3.9”, Height 6.0”
Weight:
2.2 lbs.
Connector:
USB B
ENVIRONMENTAL
Temperature
Operating
0oC to 50oC (32oF to 122oF)
Storage
-30oC to 70oC (-22oF to 158oF)
Humidity
Operating
10% to 90% non-condensing
Storage
Up to 100% non-condensing
Altitude
SPECIFICATIONS
Table 1-2 lists the specifications for the ImageSafe Scanner.
Table 1-2. Specifications
Check Read Head: 1,000,000 passes
MSR Read head: 1,000,000 passes
3"x 2.625" Minimum
CMC-7
Operating
Storage
0 -10,000 ft (0 - 3,048m)
0 - 50,000 ft (0 - 15240m)
ImageSafe
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SECTION 2. INSTALLATION
Installation of the ImageSafe Scanner i s described below figure 2-1 shows a cad bei ng swiped
through the MagneSafe card reader.
Note: Install the ImageSafe software befor e connecting the ImageSafe Scanner to a computer.
Failure to perform this step will prevent the ImageSafe application from installing
properly.
Figure 2-1. ImageSafe Component Identification
REQUIREMENTS
The following items should be present in ImageSafe Scanner box and will be required for
installation:
• ImageSafe Scanner
• Power Cable (USA)
• Hi-Speed USB Cable
• Power Adapter 100-240VAC/12VDC,4A
• Installation software CD (optional)
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