Magtek iDynamo 5, iDynamo 5 Gen II Installation And Operation Manual

iDynamo 5 and iDynamo 5 (Gen II)
Secure Card Reader Authenticator Installation and Operation Manual
June 2019
Document Number:
D99875473-120
REGISTERED TO ISO 9001:2015
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com
Copyright © 2006 - 2019 MagTek, Inc. Printed in the United States of America
Information in this publication is subject to change without notice and may contain technical inaccuracies or graphical discrepancies. Changes or improvements made to this product will be updated in the next publication release. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.
MagTek® is a registered trademark of MagTek, Inc. MagnePrint® is a registered trademark of MagTek, Inc. MagneSafe® is a registered trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc. iDynamo™ is a trademark of MagTek, Inc.
AAMVA™ is a trademark of AAMVA. American Express® and EXPRESSPAY FROM AMERICAN EXPRESS® are registered trademarks of American Express Marketing & Development Corp. D-PAYMENT APPLICATION SPECIFICATION® is a registered trademark to Discover Financial Services CORPORATION MasterCard® is a registered trademark and PayPass and Tap & Go are trademarks of MasterCard International Incorporated. Visa® and Visa payWave® are registered trademarks of Visa International Service Association. ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks, service marks, and accreditation marks of the American National Standards Institute (ANSI). EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo, LLC. The EMVCo Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC. The EMVCo Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC. ISO® is a registered trademark of the International Organization for Standardization. PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC. UL™ and the UL logo are trademarks of UL LLC.
Google Play™ store and Android™ platform are trademarks of Google Inc.
Apple®, Apple Pay®, OS X®, iPhone®, iPad®, iPad Air®, iPad Pro®, Lightning®, and Mac® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple Inc., registered in the U.S. and other countries. iPad mini™ is a trademark of Apple, Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple Inc. under license.
Microsoft®, Windows® and .NET® are registered trademarks of Microsoft Corporation.
All other trademarks, system names, product names, and trade names are the property of their respective owners.
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Table 0-1 - Revisions
Rev Number
Date
Notes
1.01
Feb 2, 2010
Initial Release
2.01
May 24, 2010
Added Operation section; added iPad compatibility; included physical dimensions
3.01
Jul 21, 2010
Added list of accessories with references to the iPod touch adapter and references to the extension cable
4.01
Feb 15, 2011
Add picture and references to iDynamo (21073084); add additional adapters in accessories section
5.01
Aug 15, 2011
Added Appendix A for adapter dimensions
6.01
Nov 4, 2011
Updated the dimensions of iDynamo
7.01
Nov 22, 2011
Added iPad 2 adapter
8.01
Sep 18, 2012
Updated drawings
9.01
Jan 17, 2013
Add notes on charging iPad
[1.01 Merged]
Jul 9,2013
Initial release of iDynamo 5 content as 99870003
10.01
Aug 1, 2013
Reformat, remove references to obsolete parts, merge contents of 99870003, add charging and synchronization section, clean up language and flow, incorporate Marketing feedback
110
Nov 21, 2014
Update adapters and accessories table and adapters in appendix B; update trademarks; general corrections
120
Jun 7, 2019
Apply latest content standards and formatting; Remove legacy iDynamo, including 30-pin connector and data synch; Add information about iDynamo 5 (Gen II); Add sections 1.3, 1.4,
2.1, 2.3; Consolidate device and accessory selection and solution planning into section 1.5 About Solution Planning; Rewrite section 2.2 How to Connect to a Host to use MagTek Test app instead of QwickPAY and to merge new host / used host installation and checking device status into a fluid set of steps; Consolidate existing power information into new section 3.1 and expand; Replace programmer-facing details with cross references to programmer’s manual and SDK; Misc. clarifications and corrections.
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LIMITED WARRANTY
MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with
MagTek’s published specifications. This warranty shall be provided only for a period of one year from
the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply
only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by
MagTek, in which event this warranty shall apply only to the first repurchaser).
During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its option, repair or replace this product at no additional charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MagTek. This limited warranty does not include service to repair damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged defective goods to determine whether the warranty is applicable.
Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty
for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated
without authorization by MagTek.
Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material
Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by
contacting MagTek Support Services at (888) 624-8350.
EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
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LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF
THIS PRODUCT.
MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE CONTRACT PRICE FOR THE GOODS.
MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.
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FCC INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment.
CE STANDARDS
Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices.
UL/CSA
This product is recognized per UL 60950-1, 2nd Edition, 2011-12-19 (Information Technology Equipment - Safety - Part 1: General Requirements), CSA C22.2 No. 60950-1-07, 2nd Edition, 2011-12 (Information Technology Equipment - Safety - Part 1: General Requirements).
ROHS STATEMENT
When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly
recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ).
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0 - Table of Contents

Table of Contents

Limited Warranty .............................................................................................................................................. 4
FCC Information ................................................................................................................................................ 6
CE STANDARDS ................................................................................................................................................. 6
UL/CSA ............................................................................................................................................................... 6
RoHS STATEMENT ............................................................................................................................................. 6
Table of Contents .............................................................................................................................................. 7
1 Introduction ............................................................................................................................................... 9
1.1 About iDynamo 5 and iDynamo 5 (Gen II) ................................................................................... 9
1.2 Product Features .............................................................................................................................. 9
1.3 About iDynamo Components ....................................................................................................... 10
1.4 About Terminology ......................................................................................................................... 11
1.5 About Solution Planning................................................................................................................ 12
2 Installation ............................................................................................................................................... 15
2.1 About Host Software ...................................................................................................................... 15
2.2 How to Connect to a Host.............................................................................................................. 15
2.3 How to Disconnect from a Host ................................................................................................... 18
3 Operation ................................................................................................................................................. 19
3.1 Power Management....................................................................................................................... 19
3.1.1 About Power ........................................................................................................................... 19
3.1.2 How to Set Up Pass-Through Charging ............................................................................... 20
3.2 Card Reading .................................................................................................................................. 21
3.2.1 About Reading Cards ............................................................................................................. 21
3.2.2 How to Swipe Magnetic Stripe Cards .................................................................................. 22
4 Maintenance ............................................................................................................................................ 23
5 Developing Custom Host Software ...................................................................................................... 24
5.1 Lightning-Based Custom Software .............................................................................................. 24
5.2 For More Information ..................................................................................................................... 24
Appendix A Technical Specifications ....................................................................................................... 25
Appendix B iDynamo Adapter Sleeves .................................................................................................... 28
B.1 21041086 ....................................................................................................................................... 28
B.2 21041087 ....................................................................................................................................... 29
B.3 21041088 ....................................................................................................................................... 29
B.4 21041089 ....................................................................................................................................... 30
B.5 21041136 ....................................................................................................................................... 30
B.6 21041137 ....................................................................................................................................... 31
B.7 21041139 ....................................................................................................................................... 31
B.8 21041140 ....................................................................................................................................... 32
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1 - Table of Contents
B.9 1000001920 .................................................................................................................................. 32
Appendix C Troubleshooting ...................................................................................................................... 33
C.1 App Does Not Detect iDynamo .................................................................................................... 33
C.2 Bad Reads / Swipe Not Detected ................................................................................................ 33
C.3 iOS Host Not Charging ................................................................................................................... 33
C.4 iOS Host Not Synchronizing .......................................................................................................... 33
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1 - Introduction

1 Introduction

1.1 About iDynamo 5 and iDynamo 5 (Gen II)

iDynamo 5 and iDynamo 5 (Gen II) are compact secure card reader authenticators (SCRAs) that read magnetic stripe cards that conform to ISO standards. iDynamo models are made for iPhone and iPad devices with a Lightning interface.
In addition to reading multiple tracks of data from a card, iDynamo models incorporate MagnePrint technology, so a card’s unique MagnePrint fingerprint is included with the track data in each transaction.
To maximize card security, when a cardholder swipes a card, the device encrypts card data and MagnePrint data before they leave the encapsulated magnetic stripe reader head using the Triple Data Encryption Algorithm (TDEA, also known as Triple DES).
iDynamo models manage encryption keys using DUKPT (Derived Unique Key Per Transaction) key management. DUKPT uses a base derivation key to encrypt a key serial number that produces an initial encryption key which is injected into the device prior to deployment. After each transaction, the encryption key is modified per the DUKPT algorithm so each transaction uses a unique key. Thus, the data is encrypted with a different key for each transaction.

1.2 Product Features

iDynamo 5 is made for iPhone 6, iPhone 6 Plus, iPhone 5, iPhone 5c, iPhone 5s, iPad mini 3, iPad
mini 2, iPad mini, iPad Air 2, iPad Air, iPad (4th generation), and iPod touch (5th generation).
iDynamo 5 (Gen II) is made for iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone
6s Plus, iPad Pro 9.7-inch, iPad Pro 12.9-inch (1st generation), iPad mini 4, iPad mini 3, iPad Air 2, iPad Air, and iPad (5th and 6th generation).
Uses Apple Lightning connector USB port allows the iOS host to charge without disconnecting iDynamo Bi-directional card reading Reads encoded data that meets ANSI/ISO/AAMVA standards Reads up to three tracks of card data Non-volatile memory for storage of protected and settable properties (such as unit serial number) Provides 54 byte MagnePrint value Contains a unique, permanent serial number for tracking Encrypts track data MagnePrint values before they leave the magnetic stripe reader head Provides clear text confirmation data, including cardholder name, expiration date, and a portion of the
PAN as part of the masked track data
Supports mutual authentication mode for use with Magensa.net
* iPad charging may require using the Apple supplied 10 Watt (2A @ 5V) iPad charger or equivalent. Computer USB ports may not supply enough power to charge the device.
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1 - Introduction

1.3 About iDynamo Components

The major components of iDynamo 5 (Gen II) are shown in Figure 1-1 below. The major components of iDynamo 5 are nearly identical, with a Micro-USB B connector in place of the USB-C connector.
Figure 1-1 - iDynamo 5 (Gen II) Major Components
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