iDynamo
MagneSafe Secure Card Reader Authenticator
Technical Reference Manual
August 1, 2013
Manual Part Number:
99875473-10.01
REGISTERED TO ISO 9001:2008
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com
Copyright © 2006 - 2013 MagTek, Inc.
Rev Number
Date
Notes
1.01
February 2, 2010
Initial Release
2.01
May 24, 2010
Added Operation section; added iPad compatibility;
included physical dimensions
3.01
July 21, 2010
Added list of accessories with references to the iPod touch
adapter and references to the extension cable
4.01
February 15, 2011
Add picture and references to iDynamo (21073084); add
additional adapters in accessories section
5.01
August 15, 2011
Added Appendix A for adapter dimensions
6.01
November 4, 2011
Updated the dimensions of the iDynamo
7.01
November 22, 2011
Added iPad 2 adapter
8.01
September 18, 2012
Updated drawings
9.01
January 17, 2013
Add notes on charging iPad
[1.01 Merged]
July 9,2013
Initial release of iDynamo 5 content as 99870003
10.01
August 1, 2013
Reformat, remove references to obsolete parts, merge
contents of 99870003, add charging and synchronization
section, clean up language and flow, incorporate Marketing
feedback
Printed in the United States of America
Information in this publication is subject to change without notice and may contain technical inaccuracies
or graphical discrepancies. Changes or improvements made to this product will be updated in the next
publication release. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.
MagTek® is a registered trademark of MagTek, Inc.
MagnePrint® is a registered trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc.
MagneSafe™ is a trademark of MagTek, Inc.
iDynamo™ is a trademark of MagTek, Inc.
iPhone®, iPod®, iPad®, and Mac® are registered trademarks of Apple Inc., registered in the U.S. and
other countries. App StoreSM is a service mark of Apple Inc., registered in the U.S. and other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple
Inc. under license.
All other system names and product names are the property of their respective owners.
Table 0.1 - Revisions
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LIMITED WARRANTY
MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with
MagTek’s published specifications. This warranty shall be provided only for a period of one year from
the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply
only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by
MagTek, in which event this warranty shall apply only to the first repurchaser).
During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek
will, at its option, repair or replace this product at no additional charge except as set forth below. Repair
parts and replacement products will be furnished on an exchange basis and will be either reconditioned or
new. All replaced parts and products become the property of MagTek. This limited warranty does not
include service to repair damage to the product resulting from accident, disaster, unreasonable use,
misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves
the right to examine the alleged defective goods to determine whether the warranty is applicable.
Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty
for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated
without authorization by MagTek.
Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo
Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier,
the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay
shipping charges to the warranty service location, and to use the original shipping container or equivalent.
MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material
Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by
contacting Technical Support at (888) 624-8350.
EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS
OFFERED AS IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR
IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER
KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE
REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S
LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK
UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR
ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE,
SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF
THIS PRODUCT.
MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED
OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK
DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED
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WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY
KIND WITH RESPECT TO THE PRODUCT, INCLUDING ANY NEGLIGENCE ON ITS PART, TO
THE CONTRACT PRICE FOR THE GOODS.
MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS
SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.
FCC WARNING STATEMENT
This equipment has been tested and was found to comply with the limits for a Class B digital device
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CANADIAN DOC STATEMENT
This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.
CE STANDARDS
Testing for compliance with CE requirements was performed by an independent laboratory. The unit
under test was found compliant with standards established for Class B devices.
UL/CSA
This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.
ROHS STATEMENT
When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE)
Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly
recognizable, either as written words like “Pb-free”, “lead-free”, or as another clear symbol ( ).
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0 - Table of Contents
Table of Contents
Table of Contents ........................................................................................................................... 5
1 Introduction ............................................................................................................................. 7
1.1 About iDynamo ................................................................................................................ 7
1.2 Product Features ............................................................................................................. 7
1.3 Planning ........................................................................................................................... 7
2 Installation .............................................................................................................................. 9
2.1 How to Install iDynamo and Software the First Time .................................................... 9
2.2 How to Re-Install Software............................................................................................ 10
3 Operation ............................................................................................................................... 11
3.1 How to Check Device Status ......................................................................................... 11
3.2 How to Set Up Charging and Synchronization ............................................................. 12
3.3 About Power Saving Mode ............................................................................................ 13
4 Developing Custom Apps ..................................................................................................... 14
4.1 About Device Detection ................................................................................................ 14
4.2 About Security ................................................................................................................ 14
4.3 About Card Reads.......................................................................................................... 14
4.4 About States .................................................................................................................. 14
Appendix A Technical Specifications .................................................................................... 16
Appendix B iDynamo Adapters .............................................................................................. 17
B.1 iPhone 4/4S Adapter Sleeve (21041050) .................................................................. 17
B.2 iPad Adapter Sleeve (21041051) ................................................................................ 18
B.3 iPhone 3G/3GS Adapter Sleeve (21041052) ............................................................. 18
B.4 iPod Touch 3rd and 4th Generation Adapter Clip (21041053) ................................. 19
B.5 iPad 2/3 Adapter Sleeve (21041054) ........................................................................ 20
B.6 iPad With Retina Display Adapter Sleeve (21041086) .............................................. 20
B.7 iPad Mini Adapter Sleeve (21041087) ........................................................................ 21
B.8 iPhone 5 Adapter Sleeve (21041088) ........................................................................ 21
B.9 iPod Touch 5th Generation Adapter Sleeve (21041089) ........................................... 22
Appendix C Troubleshooting .................................................................................................. 23
C.1 iDynamo Not Detected By App ..................................................................................... 23
C.2 Bad Reads / Swipe Not Detected ................................................................................ 23
C.3 iOS Device Not Charging ............................................................................................... 23
C.4 iOS Device Not Synchronizing ...................................................................................... 24
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1 - Table of Contents
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1 - Introduction
1 Introduction
1.1 About iDynamo
iDynamo™ is a compact secure card reader authenticator (SCRA) that reads magnetic stripes and
conforms to ISO standards. iDynamo is compatible with the iPad, iPhone, and iPod Touch products with
either 30-pin or Lightning interface options.
In addition to reading multiple tracks of data from a card, the reader incorporates MagnePrint®
technology, so a card’s unique MagnePrint fingerprint is included with the track data in each transaction.
To maximize card security, when a user swipes a card through the reader, the device encrypts card data
and MagnePrint data before they leave the encapsulated magstripe reading head using the Triple Data
Encryption Algorithm (TDEA, also known as Triple DES).
iDynamo manages encryption keys using DUKPT (Derived Unique Key Per Transaction) key
management. DUKPT uses a base derivation key to encrypt a key serial number that produces an initial
encryption key which is injected into the reader prior to deployment. After each transaction, the
encryption key is modified per the DUKPT algorithm so each transaction uses a unique key. Thus, the
data will be encrypted with a different encryption key for each transaction.
1.2 Product Features
iDynamo features include:
iDynamo is compatible with iPhone 3G/3GS, iPhone 4/4S, iPad 2/3, and iPod Touch
iDynamo 5 is compatible with iPhone 5, iPad Mini, iPad with Retina Display, and iPod Touch 5th
Generation
Pass-through Micro-USB port allows the iOS device to charge and synchronize without disconnecting
iDynamo [Lightning connector supports charge ONLY; iTunes synchronization is not available]*
iDynamo 5 uses Apple Lightning connector; legacy iDynamo uses Apple 30-pin connector
Bi-directional card reading
Reads encoded data that meets ANSI/ISO/AAMVA/JIS Type 2 standards
Reads up to three tracks of card data
Non-volatile memory for storage of protected and settable properties (such as unit serial number)
Provides 54 byte MagnePrint™ value
Contains a unique, permanent serial number for tracking
Encrypts track data MagnePrint values before they leave the reader head
Provides clear text confirmation data, including card holder’s name, expiration date, and a portion of
the PAN as part of the masked track data
Supports mutual authentication mode for use with Magensa.net
* iPad charging may require using the Apple supplied 10 Watt (2A @ 5V) iPad charger or equivalent.
Computer USB ports may not supply enough power to charge the device.
1.3 Planning
When planning an integrated solution that includes iDynamo, there are important questions which will
help determine which device, adapters, accessories, and infrastructure you choose:
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1 - Introduction
Model
Part #
Tracks
Interface
Compatible With
iDynamo
21073084
1,2,3
30-pin
iPhone 3G/3GS/4/4S, iPad 2/3, iPod Touch
iDynamo 5
21073131
1,2,3
Lightning
iPhone 5, iPad Mini, iPad with Retina Display,
and iPod Touch 5th Generation
Part Number
Description
Optional/Included
93600175
2’ 30-pin extension cable for use with iPad
Optional
21041054
iPad 2/3 adapter sleeve
Included with iDynamo
21041051
iPad adapter sleeve
Included with iDynamo
21041087
iPad Mini adapter sleeve
Included with iDynamo 5
21041086
iPad with Retina Display adapter sleeve
Included with iDynamo 5
21041052
iPhone 3G/3GS adapter sleeve
Included with iDynamo
21041050
iPhone 4/4S adapter sleeve
Included with iDynamo
21041088
iPhone 5 adapter sleeve
Included with iDynamo 5
21041089
iPod Touch 5th generation adapter sleeve
Included with iDynamo 5
21041053
iPod Touch clip (for use with 21041052)
Included with iDynamo
21051543
Retractable Micro-USB cable
Optional
Which iOS device will iDynamo be attached to? This informs which iDynamo model you need.
What electromechanical interface will you use to attach and interface iDynamo with the iOS device?
This informs which iDynamo model and which adapters you need.
What application(s) will you use to test the device? What application(s) will you use to process
transactions? This informs what additional software infrastructure you will need to put in place.
1.3.1 Choose an iDynamo Model
Use Table 2 to determine which model of iDynamo is appropriate for your solution:
Table 2 - iDynamo Model Selection
1.3.2 Choose Adapters / Accessories
Use Table 3 to determine which adapters and / or accessories are appropriate for your solution. To help
with selection, the adapters are shown graphically in Appendix B.
Table 3 - Adapters and Accessories
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2 - Installation
2 Installation
2.1 How to Install iDynamo and Software the First Time
To connect iDynamo to your selected iOS device for the first time, follow these steps:
1) Power on the iOS device.
2) Select the appropriate iDynamo adapter sleeve as indicated in section 1.3.2 Choose Adapters /
Accessories, optionally using the dimensions and shapes shown in Appendix B for reference. For
iPod Touch 3rd Generation and 4th Generation, attach the iPod Touch clip to the iPhone 3G/3GS
sleeve, oriented so the appropriate iPod Touch generation name is visible. Refer to Appendix B
iDynamo Adapters for detailed illustrations.
3) Connect the adapter sleeve to the iDynamo.
4) Connect the adapted iDynamo to the iOS device. Make sure all components are seated firmly.
5) After a few seconds, the iOS device will pop up an “App Not Installed” window. Press the App
Store button to open the App Store and browse all compatible applications.
6) Select and install QwickPAY as you would any iOS app.
7) Run QwickPAY and follow the instructions found in the QwickPAY documentation.
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2 - Installation
2.2 How to Re-Install Software
If the iDynamo has been installed on the device previously, but you want to trigger the process of reinstalling software, follow these steps:
1) Follow the steps in section 3.1 How to Check Device Status.
2) On the “Settings > General > About > iDynamo” page, select Find App for Accessory.
3) Select and install QwickPAY as you would any iOS app.
4) Run QwickPAY and follow the instructions found in the QwickPAY documentation.
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3 - Operation
3 Operation
3.1 How to Check Device Status
To check the status of an iDynamo connected to an iOS device, follow these steps:
1) From the iOS device’s main screen, select Settings to open the “Settings” page.
2) In the left-side navigator (on iPad) or the main pane (on iPhone or iPod Touch), select General to
open the “General” page.
3) Select About> to open the “About” page.
4) Make sure there is an iDynamo or iDynamo5 entry in the list on the “About” page.
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3 - Operation
5) Select the device’s entry on the “About” page to show the device’s properties page. It should be
similar to Figure 3-1.
Figure 3-1 - iDynamo Properties Page
3.2 How to Set Up Charging and Synchronization
iDynamo is equipped with a pass-through Micro-USB port which allows the connected iOS device to
continue charging and synchronizing* while iDynamo is connected.
To set up pass-through charging and synchronization*, follow these steps:
1) Disconnect iDynamo from the iOS device.
2) If charging and synchronizing* using a computer: Connect the iOS device directly to the computer’s
high-power USB port (2A @ 5V) using the iOS device’s original cable, and test to make sure the iOS
device charges and synchronizes* correctly.
1) If charging using an Apple-supplied or third-party charger designed for the device: Connect the iOS
device directly to the charger using iOS device’s original cable, and test to make sure the iOS device
charges correctly.
3) Disconnect the charging cable from the iOS device.
4) Connect iDynamo to the iOS device as described in section 2 Installation.
5) Connect the charging cable to iDynamo’s pass-through Micro-USB port.
* Note that when iDynamo is connected to the iOS device using the Lightning connector, the iOS device
can only charge through the Micro-USB port; it can not synchronize.
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3 - Operation
3.3 About Power Saving Mode
When an app closes a session with a reader, the reader will go to low power mode until the app restarts or
re-initiates a session.
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4 - Developing Custom Apps
4 Developing Custom Apps
iDynamo supports development of custom third-party apps. This section provides some information
pertinent to developing apps that are compatible with iDynamo. For further information, see these
reference documents, which are available from the MagTek documentation web site found at
http://www.magtek.com/support/documentation/documentation.asp:
iDynamo MagneSafe V5 Communication Reference Manual (99875483)
Communication with iDynamo (a Made for iPhone External Accessory) (99875555)
For more information about key management, see ANS X9.24-2004 Retail Financial Services
Symmetric Key Management Part 1: Using Symmetric Techniques
4.1 About Device Detection
The iDynamo reader goes through an identification and authentication process each time it is attached to
an iOS device. After the process is successful, the reader becomes available to the operating system.
Apps can then open a communication channel to the reader and send commands to / receive responses
from the reader.
To set up a communications channel, the app will need the following two pieces of information:
SDK Protocol / Bundle Identifier = com.magtek.idynamo
Bundle Seed ID = a 10 character string assigned by Apple Inc. to the developer
For details about iOS app development, see https://developer.apple.com/devcenter/ios.
4.2 About Security
iDynamo can be configured to require mutual authentication with an authentication / cryptographic host
before it will transmit card data. This functionality can be activated by the app.
4.3 About Card Reads
After the iOS device identifies and authenticates the iDynamo, apps may open a session with it. A card
may be swiped through the reader slot. Encrypted data will be sent through the connector to the app,
which will then transmit it to a cryptographic host for decryption. Data may be sent in 2 blocks.
iDynamo is ready to read the next card immediately.
4.4 About States
Apps can determine the state of the reader at any time using the Get Reader State command. As a
convention, this document refers to device states with the notation State:Antecedent (for example,
WaitActAuth:BadSwipe). State definitions can be found at the definition of the Get Reader
State command in the iDynamo MagneSafe Communication Reference Manual.
In most cases, the app can also infer a reader’s state. As the app interacts with a reader, most state
transitions are indicated by commands and responses. The one exception is the transition from
WaitActRply:x to WaitActAuth:TOAuth. This state transition occurs as the result of a timeout,
so it is not reported to the app. If the app sets a limited period of time for the reader to wait for the next
command, it should anticipate that a timeout could occur before it sends the Activation
Challenge Reply command. If the app sends the Activation Challenge Reply command
after the reader timeout occurs, the reader will return response code 07 (sequence error).
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4 - Developing Custom Apps
4.4.1 State Transitions Example: Power Up, Authentication, Good Swipe
1) Reader Powers Up (State = WaitActAuth:PU). App should send the Get Reader State
command to discover the current state of the reader.
2) App sends valid Activate Authenticated Mode command (State→WaitActRply:PU).
Reader returns response code 00 inferring the transition to the WaitActRply:PU state.
3) App sends valid Activation Challenge Reply command (State→WaitSwipe:PU).
Reader returns response code 00 inferring the transition to the WaitSwipe:PU state.
4) User swipes a card correctly (State→WaitActAuth:GoodSwipe). Reader sends encrypted card
data to the app inferring the transition to the WaitActAuth:GoodSwipe state.
4.4.2 State Transitions Example: Reader Timeout Waiting for Swipe
1) Reader waiting (State = WaitActAuth:GoodSwipe). This is after a good swipe. App may send
the Get Reader State command to discover the current state of the reader.
2) App sends valid Activate Authenticated Mode command
(State→WaitActRply:GoodSwipe). Reader returns response code 00 inferring the transition to
the WaitActRply:GoodSwipe state.
3) App sends valid Activation Challenge Reply command
(State→WaitSwipe:GoodSwipe). Reader returns response code 00 inferring the transition to the
WaitSwipe:GoodSwipe state.
4) Timer expires (State→WaitActAuth:TOSwipe). Reader returns empty card data to the app to
report the timeout (see Reader Encryption Status in iDynamo MagneSafe
Communication Reference Manual). App infers a transition to WaitActAuth:TOSwipe state.
4.4.3 State Transitions Example: App Sends Invalid Activation Challenge Reply Command
1) Reader Waiting (State = WaitActAuth:GoodSwipe). This is after a good swipe. App may send
the Get Reader State command to discover the current state of the reader.
2) App sends valid Activate Authenticated Mode command
(State→WaitActRply:GoodSwipe). Reader returns response code 00, inferring the transition to
the WaitActRply:GoodSwipe state.
3) App sends invalid Activation Challenge Reply command
(State→WaitActAuth:FailAuth). Reader returns response code 02 or 04 inferring the
transition to the WaitActAuth:FailAuth state.
4.4.4 State Transitions Example: Timeout Waiting for App’s Activation Challenge Reply
1) Reader Waiting (State = WaitActAuth:GoodSwipe). This is after a good swipe. App may send
the Get Reader State command to discover the current state of the reader.
2) App sends valid Activate Authenticated Mode command
(State→WaitActRply:GoodSwipe). Reader returns response code 00 inferring the transition to
the WaitActRply:GoodSwipe state.
3) Reader times out waiting for app to send Activation Challenge Reply command
(State→WaitActAuth:TOAuth). App doesn’t know because the reader can/does not send any
message.
4) App eventually sends Activation Challenge Reply command (state remains
WaitActAuth:TOAuth). Reader returns response code 07 inferring the previous transition to
WaitActAuth:TOAuth state.
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Appendix A - Technical Specifications
Reference Standards
ISO 7810 and ISO 7811, AAMVA
Physical Characteristics
Dimensions (L x W x H)
without adapters:
2.47 in. x 1.50 in. x 0.58 in. (62.7 mm x 38.1 mm x 14.7 mm)
Weight without adapters:
iDynamo = 1.03 oz.
iDynamo 5 = 1.02 oz.
Operational Characteristics
Acceptable Swipe Speeds:
6 in./s to 60 in./s (15 cm/s to 152 cm/s)
Electrical Characteristics
Voltage Requirements:
2.85 to 3.47 VDC from the attached device
Maximum Current Draw:
50 mA from the attached device
Data Ports:
Apple 30-pin (Legacy iDynamo)
Apple Lightning (iDynamo 5)
Micro-USB (for pass-through charging / synchronization*)
Software Characteristics
Tested Operating System(s):
iOS 6.0.0 through 6.1.3
Message Format:
ASCII
Message Protocol:
MagneSafe
Environmental Tolerance
Operating temperature:
0°C to 35°C (32°F to 95°F)
Operating relative humidity:
5% to 90% without condensation
Storage temperature:
-20°C to 45°C (-4°F to 113°F)
Storage relative humidity:
5% to 90% without condensation
Maximum operating altitude:
3000 m (10,000 ft.)
Appendix A Technical Specifications
* Note that when iDynamo is connected to the iOS device using the Lightning connector, the iOS device
can only charge through the Micro-USB port; it can not synchronize.
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Appendix B - iDynamo Adapters
Appendix B iDynamo Adapters
Figure 4-1 - iDynamo, iDynamo 5 Without Adapters
B.1 iPhone 4/4S Adapter Sleeve (21041050)
Figure 4-2 – iDynamo with iPhone 4/4S Sleeve, Sleeve Dimensions (in inches)
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Appendix B - iDynamo Adapters
B.2 iPad Adapter Sleeve (21041051)
Figure 4-3 – iDynamo with iPad Sleeve, Sleeve Dimensions (in inches)
B.3 iPhone 3G/3GS Adapter Sleeve (21041052)
Figure 4-4 – iDynamo with iPhone 3/3GS Sleeve, Sleeve Dimensions (in inches)
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Appendix B - iDynamo Adapters
B.4 iPod Touch 3rd and 4th Generation Adapter Clip (21041053)
The iPod Touch 3rd and 4th Generation adapter is a clip added to the iPhone 3G/3GS adapter, oriented
such that the appropriate iPod Touch generation name is visible (see Figure 4-5).
Figure 4-5 – iDynamo with iPhone 3/3GS Sleeve and iPod Touch Clip (3rd and 4th Gen Configurations)
Figure 4-6 - iPod Touch Adapter Clip Dimensions (in inches)
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Appendix B - iDynamo Adapters
B.5 iPad 2/3 Adapter Sleeve (21041054)
Figure 4-7 – iDynamo with iPad 2/3 Sleeve, Sleeve Dimensions (in inches)
B.6 iPad With Retina Display Adapter Sleeve (21041086)
Figure 4-8 – iDynamo 5 with iPad With Retina Display Sleeve, Sleeve Dimensions (in inches)
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Appendix B - iDynamo Adapters
B.7 iPad Mini Adapter Sleeve (21041087)
Figure 4-9 – iDynamo 5 with iPad Mini Sleeve, Sleeve Dimensions (in inches)
B.8 iPhone 5 Adapter Sleeve (21041088)
Figure 4-10 – iDynamo 5 with iPhone 5 Sleeve, Sleeve Dimensions (in inches)
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Appendix B - iDynamo Adapters
B.9 iPod Touch 5
Figure 4-11 iDynamo 5 with iPod Touch 5th Generation Sleeve, Sleeve Dimensions (in inches)
th
Generation Adapter Sleeve (21041089)
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Appendix C - Troubleshooting
Appendix C Troubleshooting
Ergonomics also play a critical role. If something is impeding the end of the swipe and causes you to stop
short, or the reader is placed/held at an awkward angle, you will also generate a good deal of bad read
events. There are videos available that demonstrate proper swiping technique. The typical symptom for a
broken read head or circuit is a lack of any data from a swipe event, but a card swiped backwards or
upside down will also exhibit the same symptom.
C.1 iDynamo Not Detected By App
If the app you are using won’t detect or connect to the device, check the following:
Check the electromechanical connection:
o Make sure the iOS device’s case is not interfering with the connection.
o Make sure you are using the correct adapter for the chosen iOS device (see Appendix B).
o Make sure the adapted iDynamo does not shift on the iOS device when gently wiggled.
o Make sure the reader’s connector is not damaged or dirty.
o Connect another device to the iOS device’s connector to make sure it is functioning correctly.
For an app to interface with the iDynamo, it must use the same Bundle Identifier as the device (by
default, com.magtek.idynamo). iDynamo can also be configured with a different Bundle
Identifier, in which case the app must use that Bundle Identifier instead.
C.2 Bad Reads / Swipe Not Detected
If card swipes are not being registered correctly, check the following:
Card orientation. Make sure the card is oriented so the magstripe is inside iDynamo and facing
toward the thicker side of the iDynamo (away from the lock logo).
Damaged card. The magstripe on the card may be damaged. Try another card.
Excessive buildup on the read head. Clean the read head by swiping a cleaning card through the
iDynamo several times in different orientations until the card comes out clean. Cleaning cards are
available from MagTek as part number 96700025. If the operation environment is dusty, use
compressed air to blow residue out of the iDynamo.
Swipe mechanics. A good read depends on the magstripe moving straight over the read head and
above a certain speed. Try swiping more quickly and straight through the guide path of the iDynamo.
The range of working swipe speeds is listed in Appendix A Technical Specifications.
Ergonomics. Make sure there are no mechanical hindrances (such as an accessory case or stand for
the iOS device) to swiping quickly and straight through the device.
EDGE protocol. When iDynamo is used with an iPhone using EDGE protocol for wireless
communication, the reader may encounter too much electromagnetic interference to work reliably. In
these cases, it may take multiple swipes to obtain the track data and a reliable MagnePrint reading.
If iDynamo is still not registering swipes after following these steps, contact your supplier for assistance.
C.3 iOS Device Not Charging
If the connected iOS device is not charging through the pass-through Micro-USB port, check the
following:
Incorrect power supply / not enough power: Swap out components in the chain, such as the power
supply itself and the cable connecting the power supply to iDynamo. Remove iDynamo and connect
the power supply directly to the iOS device to make sure the device charges.
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Appendix C - Troubleshooting
Check the connectors on iDynamo, the iOS device, and cable to make sure they are not dirty or
damaged.
C.4 iOS Device Not Synchronizing
If the connected iOS device is not synchronizing through the pass-through Micro-USB port, check the
following:
Be aware that iOS devices cannot synchronize through iDynamo using the Apple Lightning
connector. They can only charge.
Follow the troubleshooting procedures in section C.3 iOS Device Not Charging.
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